Mutual Fund Swot Analysis by ivp13205

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									Wollongong City State Emergency Service




             Strategic Plan
              2002 - 2005
Table of Contents

 1. Introduction ............................................................................................................................. 2
 2. SWOT Analysis ...................................................................................................................... 5
 3. Plan Objectives ....................................................................................................................... 9
 4. Strategies ............................................................................................................................... 10
 5. Goals ..................................................................................................................................... 14
 Appendix A – Activity Summary for 2001............................................................................... 17
 Appendix B - Training Needs Analysis and 2002 Program ..................................................... 22




                                                                                                                                    1
1. Introduction


Introduction   This, the first strategic plan for the Wollongong City SES Unit, is intended to
               be a guide to the development and direction that the Unit plans to take over
               the next three years. The State Emergency Service, as an organisation, has
               undergone a number of significant changes recently, and our Unit too has
               grown in terms of size, experience and capability.

               With that in mind we feel that it is important that strategic planning be used to
               guide our future development. This will enable us to realise our maximum
               potential to be of mutual benefit to the community and our members. Before
               looking at the strategic plan itself, the rest of this section includes some
               background material that will be useful in putting the plan into perspective.


The SES        The State Emergency Service as an organisation came into being in 1955 as
organisation   the combat agency for flood, storm and tempest and with a secondary role to
               provide assistance to other emergency service organisations in times of
               natural and man-made emergencies. Over the past five years the organisation
               has undergone a number of significant changes. These include:

                  Training has moved to competency-based nationally recognised courses
                   within the entire Public Safety industry.
                  Increased State Government funding has provided better protective
                   clothing and equipment.
                  An increase in the professionalism of the organisation and its members
                   has seen the service enjoy a higher community profile and earned more
                   respect from other services.


Our Unit       The Wollongong City Unit comprises around 100 members (as at June 2002)
               that provide immediate assistance to the City of Wollongong, which extends
               from Waterfall in the north to Yallah in the south and is home to around
               190,000 people. It is structured into four self-contained response teams of 15-
               20 members and around a dozen management and support positions. Our
               members, who are all volunteers, come from all walks of life and are
               available to respond 24 hours a day, 365 days a year. The Unit is well
               respected for its participation, performance and achievement in various
               activities and competitions.

               A summary of our activities for 2001 can be found in Appendix A.

                                                                            Continued on next page



                                                                                        2
1. Introduction, Continued


Community   The City of Wollongong is subject to a number of natural hazards that are
Hazards     directly relevant to our role.

            1. In the past the Illawarra has experienced a number of significant rainfall
               events. This, together with the runoff from our steep escarpment can
               cause flash flooding and result in significant damage to property and
               threat to life. A good example of this type of event was the August 1998
               severe storm.
            2. Prolonged heavy rain can also cause generalised flooding, particularly in
               the low-lying areas to the south around Dapto and the surrounds of Lake
               Illawarra.
            3. Given the high density of trees in the Illawarra we are affected by the
               strong, gale forced winds that typically occur in late winter/early spring
               and those associated with "southerly busters" that can occur at any time of
               the year.
            4. Heavy bushland along the escarpment, particularly in the north of the City
               poses a significant bushfire risk.
            5. The increase in public recreation in the bushlands of our escarpment has
               seen an increase in the number of accidents and incidents of people
               becoming lost.

            While our organisation is structured to provide assistance from out of area
            SES Units our unique geography means that we can be isolated from outside
            assistance during severe events. This means that where possible, we need to
            be self-sufficient in terms of equipment and resources to perform our role.


Our Role    Our prime role under the State Emergency Service Act (1989) is to act as the
            combat agency for flood, storm and tempest events within the City of
            Wollongong. The Unit also has a secondary role, and that is to provide
            assistance to other emergency service organisations at their request. This
            assistance typically includes:

            1. Assisting the Police Service in the search and rescue of missing persons,
               or in the search for evidence at a crime scene.
            2. Assisting the Rural Fire Service with evacuations, transport and welfare
               during bushfire operations.

                                                                       Continued on next page




                                                                                   3
1. Introduction, Continued

Plan Approach   The approach we've taken in putting this plan together was to conduct a
                SWOT analysis to examine our strengths, weaknesses, opportunities and
                threats. From this we can then do three things:

                1. Determine key areas to focus on over the next three years
                2. Establish goals pertaining to these areas
                3. Put in place strategies to achieve these goals


Conclusion      This is our first attempt at strategic planning, and we have limited ourselves
                to looking at a period of three years into the future. Based on results we
                achieve in this period we will look to extend our future strategic plans to a
                five-year period.




                                                                                        4
2. SWOT Analysis


Introduction   The Unit conducted a SWOT analysis in the third quarter of 2001. Five
               separate analyses were undertaken, comprising one each for our four teams
               and one by the senior management and support staff. These were then
               collated.


Results        Here are the results from our SWOT analysis. Numbers in brackets after an
               item indicate the number of times that item was listed in the individual
               analyses.

               Strengths

                     Our Personnel / Numbers (3)
                     Our Training / Experience (4)
                     Finding access to State resources
                     Close to Division & SHQ
                     Support – Welfare
                     Young unit
                     Our Team concept / Teamwork (3)
                     Community acceptance of SES
                     Well stocked with materials
                     Council maintenance and replacement of Vehicles
                     Good relationship with other services and SES Units
                     Central location of our HQ
                     Commitment of some members
                     Leadership throughout the organisation




                                                                                   5
Weaknesses

      Our HQ is too small and has access problems during flooding (3)
      Number and type of vehicles (3)
      Storm damage trailer unreliable and difficult to use
      Problems with Team Leaders accessing equipment during callouts
      Not enough working pagers
      Lack of mid level volunteers / experienced members / member retention (3)
      Not State Rescue Board recognized
      Lack of commitment to fund raising / public duties
      Members expected to volunteer a lot of time
      Families
      Not enough family involvement
      Public awareness (2)
      Lack of recognition (e.g. when attending tasks) (2)
      Training courses are not continuous
      Assessments after courses are poorly organised
      No coordination of notice boards / information dissemination
      Not using equipment & knowledge in the best ways
      New members on callouts not having sufficient basic knowledge
      Lack of access for some members to attend specialist courses




                                                                         6
          Opportunities

                Getting a new HQ (3)
                Increasing skill level / specialised courses / wider variety of training (2)
                Training with other Teams / Units / Services (2)
                Increasing the public /media awareness (2)
                A suggestion box for ideas to help the Unit
                Better vehicles (2)
                Encouraging members to stay longer (2)
                Find other fund raising
                Spreading the workload across all members

          Threats

                Other organisations taking our potential members (2)
                Unprofessionalism – tacky uniforms
                Too much commitment expected
                Burnout (2)
                Safety - Lack of hepatitis vaccinations
                Lack of suitable vehicles
                Attitude of some members - there for the social side / unavailable for
                 callouts because they're out partying
                Unsuitable members
                Lack of funds / equipment
                New HQ not being centrally located
                Training courses are getting longer to complete
                Poor communication from senior officers
                High dropout rate for new members (2)
                Lack of community understanding of our role and volunteer status
                No enthusiasm to grow, succeed & get noticed for our efforts


Comment   The SWOT analysis process has provided some interesting results, and it was
          useful to conduct it in small groups and collate the results rather that attempt
          to do it on a whole Unit basis. There are a number of common issues, which
          indicate the importance member’s place on these items. While a number of
          the issues raised can be readily addressed "in-house", some are more difficult,
          and some are not directly within our control.

                                                                             Continued on next page




                                                                                          7
2. SWOT Analysis, Continued


Analysis   Based on the findings of the collated analysis we have identified 2-3 items in
Summary    each area to use as the focus for this strategic plan.

           Strengths

              The number and quality of our members.
              Our training and experience.
              Our Unit structure and teamwork.

           Weaknesses

              With our growth our headquarters size and current vehicle configuration
               are limiting us.
              While the changes in training within the organisation are positive they are
               placing an increasing workload on members and trainers resulting in a
               lack of members trained in the new courses.

           Opportunities

              Increasing skill levels within the new training framework and enhancing
               these and our profile by working and training with other organisations.
              Encouraging member retention will improve our number and their skills
               and experience.

           Threats

              Demands placed on members in terms of time and commitment.
              Having to compete with other organisations for members.




                                                                                   8
3. Plan Objectives


Introduction   Before looking to the focus areas for this plan it is useful to remind ourselves
               of our organisation's vision and mission so that we can ensure that our
               development efforts are aligned to them.


Vision         The organisation wide vision statement is Flood-safe and storm-safe
Statement      communities protected by motivated, well-trained and properly equipped
               volunteer units.


Mission        The organisation wide mission statement is to provide immediate assistance
Statement      to the community in times of natural or man-made incidents or emergencies.


Objectives     Based on our SWOT analysis, and guided by our vision and mission
               statements, our objectives in this plan are:

               1. To address the current limitations of our headquarters and vehicle
                  infrastructure so that we can better serve the Wollongong City
                  community, and continue to support growth within the Unit.
               2. To actively embrace the organisation's training reforms to develop the
                  skills and competency of our members in line with industry best practice.
               3. To maintain and build on our Unit's high-profile presence within the
                  community, the rest of the SES organisation and other emergency
                  services.
               4. To attract and retain quality members and offer them the best possible
                  environment for skill and experience development.




                                                                                        9
4. Strategies


Introduction     This section looks at the strategies we will employ to achieve our objectives.


Headquarters     Objective
and Vehicle
Infrastructure   To address the current limitations of our headquarters and vehicle
                 infrastructure so that we can better serve the Wollongong City community,
                 and continue to support growth within the Unit.

                 Strategy

                 In August 1998 a severe storm resulted in what has been probably this Unit's
                 biggest response effort to date. Unfortunately it was hampered by the fact that
                 our headquarters became isolated by rapidly rising floodwaters and suffered
                 failures to its power and aging phone system. During the debrief process the
                 Local Emergency Management Committee and Council identified the need
                 for a new headquarters in a more reliable location. Three years later, little
                 progress has been made, and in that time the Unit has grown in size to the
                 point where the current building is limiting us in terms of storage area and
                 training facilities.

                 With the support of our Division headquarters, we will continue to press on
                 Council the need for progress toward a new headquarters. We have already
                 supplied our requirements together with suggested plans and will continue to
                 work with Council to realise the goal of achieving a new headquarters for the
                 Unit.

                 Along with our growth in numbers in recent years there has also been a
                 growth in requests for our services as a result of an improved profile within
                 the community. Unfortunately, our ability to deploy resources in the form of
                 personnel and equipment is limited by our vehicles. A number of times
                 recently we have resorted to hiring additional vehicles to enable us to respond
                 to the needs of the community in a timely manner.

                 Earlier this year the Unit examined options to address this problem and
                 produced a proposal to change our vehicle configuration, which was then
                 submitted to Council. Council eventually rejected this proposal, however, we
                 will continue to actively pursue Council on this matter as it will not only
                 enable us to better serve the community, but it will save them money over the
                 long term.

                                                                             Continued on next page



                                                                                       10
4. Strategies, Continued


Training      Objective:
Development
              To actively embrace the organisation's training reforms to develop the skills
              and competency of our members in line with industry best practice.

              Strategy:

              No matter how many members or how much equipment we have, our ability
              to provide an effective resource to the community relies on having those
              members skilled in the tasks they need to perform and in using the equipment
              provided. To that end we will continue to enhance our training so that the
              Unit continues to be an effective and valuable resource to the community. In
              doing so we will strive to ensure that:

              1. Each of our four response teams is fully trained in all aspects of our
                 operational needs and is able to operate independently.
              2. The Unit itself is in a permanent state of the highest operational readiness.
              3. We focus on our core business of storm and flood response.
              4. We continue to develop our skills to provide a useful resource to other
                 emergency service organisations.
              5. We look for new opportunities that may result from the uncertainty
                 surrounding the future of the local Police and Ambulance rescue units.
              6. Spread the training workload as much as possible and actively encourage
                 the development of new trainers.

                                                                           Continued on next page




                                                                                     11
4. Strategies, Continued


Profile       Objective:
Improvement
              To maintain and build on our Unit's high-profile presence within the
              organisation and other emergency services.

              Strategy:

              The organisation as a whole has benefited from a higher profile of late as a
              result of increased public relations activities and publicity surrounding the
              International Year of the Volunteer in 2001. In order to build on this we will:

              1. Continue to work with schools and community groups to promote our
                 organisation and its role.
              2. Adopt a proactive role with the media to ensure that our activities gain
                 exposure.
              3. Explore and take advantage of opportunities to train with other emergency
                 service organisations to increase our skills and profile.
              4. Continue our involvement and performance in Statewide training and
                 competitions to demonstrate and enhance our skills and training.

                                                                           Continued on next page




                                                                                     12
4. Strategies, Continued


Member        Objective:
Development
              To attract and retain quality members and offer them the best possible
              environment for skill and experience development.

              Strategy:

              Our members are our most important asset. In recognising this we will
              employ the following strategies to ensure their attraction, retention and
              development:

              1. Limit our membership intake to at most four periods per year to ensure
                 that we can effectively manage their intake and induction to the service.
              2. Be selective in our intakes to ensure that we do not introduce members
                 who would bring down our reputation or place an undue burden on our
                 training team whilst recognising the differing needs and abilities of
                 potential members.
              3. Ensure that our trainers have access to the best possible training and
                 resources.
              4. Offer our members a training program that balances the requirement to
                 meet our training needs with more socially oriented activities that
                 complement these.

              Footnote:

              With our current membership of approximately 100 members at June 2002,
              we are not planning to offer any further intakes for the rest of this calendar
              year due to a lack of space for training at our current headquarters and
              vehicles for responding during operations.




                                                                                     13
5. Goals


Introduction     This section will list the goals we plan to achieve during the period of this
                 plan.


Headquarters     Objective:
and Vehicle
Infrastructure   To address the current limitations of our headquarters and vehicle
                 infrastructure so that we can better serve the Wollongong City community,
                 and continue to grow as a Unit.

                 Goals:

                    Relocate to and establish a new headquarters by the end of 2004.
                    Work with Council to replace the Unit's current two Troopcarrier vehicles
                     with four dual-cab Four wheel drives, two of which are to be set up as
                     storm response vehicles as per our vehicle changeover proposal. Have the
                     new vehicle configuration in place and operational by the end of 2002.

                                                                               Continued on next page




                                                                                         14
5. Goals, Continued


Training      Objective:
Development
              To actively embrace the organisation's training reforms to develop the skills
              and competency of our members in line with industry best practice.

              Goals:

              1. Skill Development

                 Ensure that each team achieves the target percentage as identified in our
                  training needs analysis (Appendix B) in the core skill areas of General
                  Rescue, Storm and Water Damage Operations and First Aid by the end of
                  2002.
                 Ensure that each team has sufficient qualified Operators in Work in an
                  Operations Centre, Chainsaw cross-cut and Flood Rescue Boat operations
                  to be self sufficient by the end of 2002.
                 Strive to meet the target set in our training needs analysis for specialist
                  support skills of Map Reading and Navigation, Land Search, Vertical
                  Mobility and Vertical Rescue by the end of 2003.
                 Ensure all Team Leaders and senior support staff completes the two one-
                  day Introduction to Emergency Management courses by the end of 2002.
                 Ensure all Deputy Team Leaders complete the two one-day Introduction
                  to Emergency Management courses by the end of 2003 and encourage
                  senior support staff to attend more advanced courses from the Emergency
                  Management training syllabus.

              2. Trainer Development

                 Ensure that each team has a qualified trainer in each of the core skill areas
                  of General Rescue, Storm and Water Damage Operations and First Aid by
                  the end of 2002.
                 Ensure that each team has at least one qualified assessor.

                                                                           Continued on next page




                                                                                      15
5. Goals, Continued


Profile       Objective:
Improvement
              To maintain and build on our Unit's high-profile presence within the
              organisation and other emergency services.

              Goals:

                 Provide a presence in the form of displays at public events where possible
                  to raise the community profile of the Unit and the organisation as a whole.
                 Aim to visit at least one school or community organisation each month.
                 Maintain liaison with other emergency service organisations through
                  regular attendance at Local Emergency Management and Local Rescue
                  Committee meetings.
                 Explore and follow-up opportunities to train with other emergency service
                  organisations in order to show case our skills and resources.
                 Be more proactive in dealing with the media during operational activities.


Member        Objective:
Development
              To attract and retain quality members and offer them the best possible
              environment for skill and experience development.

              Goals:

                 Return to a system of regular membership intakes and structure an
                  appropriate induction training program to effectively prepare new
                  members for their role in the Unit.
                 Ensure that each new member is interviewed at the end of their Induction
                  training to find out about their skills and interests so that we can make the
                  best use of them in the Unit and we can tailor their development to match
                  their interests.
                 Introduce a Participation Rewards Scheme during 2002 to encourage
                  members to participate in operational and fund-raising activities.
                 Continue to provide interesting social activities that enable members to
                  develop and practice skills that assist them in the Unit’s operational
                  activities.




                                                                                      16
Appendix A – Activity Summary for 2001


Introduction        This appendix contains a summary of the Unit’s activities for the calendar
                    year 2001 to give readers an overview of the activity and workload of the
                    Unit during a typical year. It includes callouts, public duties and training other
                    than our normal Monday night training activities.


1 January

  * Our first task for the year was a request from WIRES on New Year's day to assist in the rescue of a Magpie
   trapped in a tree. The unit responded a team of 4 who assisted the Police Rescue squad in freeing the trapped
   bird.

14 January

  * 6 Members participated in a Flood Rescue Boat training day on Lake Illawarra and Mullet Creek. This activity
   included our annual water skills assessment.

15 January

  * Late in the afternoon a strong southerly buster swept up the coast with winds causing minor damage
   throughout the area. The unit fielded 3 teams responding to 22 requests for assistance. In all 26 members
   worked throughout the night making temporary repairs to buildings and clearing downed trees.

16 January

  * 8 Members continued cleaning up responding to 9 jobs from the windstorm the previous day.

18 January

  * Heavy rain generated 5 requests for assistance, which was responded to by 6 members.

22 January

  * 11 Members completed two tasks following strong winds.

1 February

  * The unit responded a team of 5 members to 4 tasks as a result of heavy rain.

7 February

  * 4 members responded to a request for assistance for a tree down on a house.

11 February

  * 11 members took part in a Canyoning day trip at Maquarie Pass.

17 February

  * 4 members attended a Remote Area Search assessment day at Stanwell Tops.


                                                                                                       17
1 March

  * 5 members attended an Emergency Management course - "Introduction to the Emergency Management
   Arrangements for NSW"

2 March

  * 6 members attended an Emergency Management course - "Introduction to Emergency Risk Management"

3 March

  * A team of 4 responded to a task after a tree blew down onto a shed.

3-4 March

  * 7 members participated in a "Work in an Emergency Operations Centre" course.

5 March

  * A team of 8 attended 1 task involving a tree threatening to fall on a house.

11 March

  * 2 members attended a property as a result of a small mudslide that threatened the house.

11-12 March

  * 6 members took part in a Flood Rescue Boat operator’s course on Lake Illawarra and the surrounding creeks.

14 March

  * 6 members assisted Police with a search around the Mt Kiera area as a result of new information regarding a
   previous unsuccessful search in the area last year.

18 March

  * 7 Members took part in a Map Reading training Day at Cataract Scout camp.
  * Meanwhile another 5 members responded to a task involving a tree down across a driveway.

31 March

  * A large branch fell from a tree onto a house resulting in a team of 5 members responding.

13-16 April

  * Four members of the Unit participated in a bushwalk in the Budawang National Park

21 April

  * Heavy rain resulted in 4 members responding to two requests for assistance.
  * 11 members took part in a First Aid re-certification course.

25 April




                                                                                                      18
  * 9 Vertical Mobility Operators participated in a skills maintenance session in the ventilation shaft of the old
   Stanwell Park railway tunnel.

1 May

  * One request for assistance was attended to by 6 members following heavy rain.

5 May

  * A sudden rainstorm resulted in 3 tasks being responded to by 7 members of the Unit.

5-6 May

  * Four members participated in an Introduction to Vertical Rescue (VM) course.

12-13 May

  * 18 members of the Unit attended the annual Combined Services Training camp at Cataract Scout Camp

2 June

  * 8 members assisted Police in the successful search for a missing 68 year old man overdue from a solo camping
   trip in bushland above Maquarie Pass.

9 June

  * 7 members assisted Police in a search in bushland in Wombarra following reports of someone hearing calls for
   help in the area.

9-10 June

  * 10 Members participated in the annual Cave Rescue Weekend hosted by Wellington SES.

17 June

  * 8 Members of the Unit participated in the annual Paddy Pallin Rogaine held in the Blue Mountains.

7-8 July

  * The Unit participated in the annual Wilderness Navigation Shield in the Abercrombie National Park fielding
   three two-day teams and a one-day team.

16-18 July

  * Five Vertical Rescue Operators from the Unit assisted Camp Quality with the abseiling activity at it's annual
   winter camp at Camp Quality. A Larkin Frame together with a hauling and lowering systems was used to enable
   wheel chair bound kids to participate in this activity.

26 July

  * Heavy rain resulted in 3 requests for assistance being handled by a team of 5 members.

27 July

  * Further rain resulted in one additional request for assistance involving 6 members.




                                                                                                          19
28-29 July

  * Strong winds kept the Unit busy for two days responding to 30 requests for assistance involving 27 members.

6-9 August

  * Strong winds over this four-day period resulted in 25 requests for assistance being responded to by the Unit.

17-18 August

  * Two strong southerly changes brought gale force winds to the region along with much of the rest of the south
   east coast. The Unit received 270 requests for assistance over this two day period and was assisted by local
   NSW Fire Brigade, Rural Fire Service and Volunteer Rescue Association crews in the response.

20-22 August

  * A return of strong winds saw the Unit respond to 30 requests for assistance over a 3 day period.

25 August

  * The Unit competed in the biannual SES State Rescue competition and came second, narrowly behind
   Hawkesbury SES.

26 August

  * Five members responded to 2 requests for assistance following heavy rain.

28-30 August

  * Further rain together with strong winds resulted in 5 requests for assistance being handled by the Unit.

15 September

  * The Unit hosted its tenth annual NavRescue event which saw 22 teams compete in this one-day bush
   navigation and initiative course in the Dharawal State Recreation Area.

2 October

  * One request for assistance was responded to by a team of 6 members following heavy rain.

12 October

  * Four members attended to 1 task as a result of strong winds.

13 October

  * The Unit held it's annual open day as part of SES week.

14 October

  * As part of the SES week activities the Unit sent it's two Flood Rescue Boat's and four crew to Darling harbor.

27 October

  * 5 members from the Unit participated in the NSW Rogaining championships at Lake Maquarie.




                                                                                                         20
7 November

  * A team of 5 members performed temporary roof repairs following the collapse of a solar heating system
   through a building's roof.

10-11 November

  * 16 members from the Unit participated in a caving weekend at Bungonia.

11-12 November

  * A combination of rain and wind generated 3 requests for assistance.

19 November

  * A severe thunderstorm saw the Unit respond to 7 requests for assistance.

20-21 November

  * Strong wind following the storm on the 19th generated 6 additional tasks.

1 December

  * 8 VM Operators from the Unit together with two from the Blue Mountains Unit participated in a training day
   at Stanwell tops.

6 December

  * A southerly change brought strong wind to the region leading to one request for assistance.

15 December

  * 6 V3 Operators from the Unit participated in a training day at Mt Kiera. Two members from the Blue
   Mountains Unit also participated and underwent assessment on the day.

25 December – 13 January

  * What began as an interrupted Christmas dinner for some of our members turned into the Unit's longest
    continuous operation supporting the Rural Fire Service and other agencies in the Christmas 2001 bushfire
    emergency. The Unit was involved in a variety of activities over this 20 day period including evacuations, road
    closures, making temporary repairs to fire damaged buildings, clearing damaged trees, transporting fire crews
    and equipment in flood rescue boats, delivering welfare to fire crews, providing helicopter security and
    refueling and staffing emergency operations and call centres. By the end of the operation 64 of the Units
    members had put in over 3800 hours.




                                                                                                       21
Appendix B - Training Needs Analysis and 2002 Program


Introduction          A number of the objectives for this plan are training related. To that end
                      training needs analysis was conducted and an initial program for 2002 was
                      produced.


Needs Analysis        Below are the results of the training needs analysis conducted for the Unit in
                      March 2002.


 Target Skill     Charlie         Foxtrot             India                 Lima         Admin       Total
                Members: 20     Members: 20     Members: 14           Members: 12                    Members: 81
                Skilled Gap Skilled     Gap    Skilled        Gap     Skilled      Gap   Skilled    Skilled     Ratio
   75% Ind       15        0     13      2       9             1        4           5      7          48        59%
   50% GR        10        0     8       2       6             1        6           0      6          36        44%
   50% SD         9        1     8       2       10            0        5           1      5          37        46%
   25% WOC        2        3     1       4       2             1        3           0      5          13        16%
   50% CE         0       20     0      20       0            14        0          12      2           2        16%
   25%    c       1        4     1       4       4             0        1           2      0           7        9%
   10%    C       3        0     3       0       2             0        2           0      4          14        17%
   20% FRB        3        1     4       0       4             0        2           0      2          15        18%
   10%    T       2        0     2       0       1             0        1           0      5          11        13%
   50% MR         4        6     5       5       1             6        4           2      5          19        23%
   50% LS         7        3     6       4       4             3        4           2      5          26        32%
   25% RA         6        0     5       0       0             4        3           0      3          17        14%
   25% EM         3        0     1       4       0             4        3           0      3          10        12%
  100% FA        13        7     10     10       10            4        6           6      7          46        57%
   50%    H       7        3     4       6       1             6        3           3      4          19        23%
   25% 4WD        3        2     3       2       0             3        4           0      2          12        15%
   25% VM         4        1     2       3       3             0        2           1      3          10        11%
   25% V3         3        2     1       4       0             3        1           2      3           8        10%

Key:

Ind: Induction                  CE: Communications                 T: Trainer              H: Helicopter Ops
GR: General Rescue              C: Chainsaw – crosscut             MR: Map Reading         4WD: Four wheel drive
SD: Storm Damage                C: Chainsaw – felling              LS: Land Search         VM: Vertical Mobility
WOC: Work in an Ops Centre      FRB: Flood Boat                    FA: First Aid           V3: Vertical Rescue
EM: Emergency Mangement         RA: Remote Area search

                                                                                               Continued on next page



                                                                                                           22
Appendix B - Training Needs Analysis and 2002 Program,
Continued




2002 Program     Below is our training program for 2002



Month    Date          Course               Course                Course               Weekend Activities

 Jan      14      Induction Intake 1    General Rescue           Chainsaw
         19-20                                                                        Canyoning/Ind TEWS
          21      Induction Intake 1    General Rescue           Chainsaw
         26-27
          28      Induction Intake 1     Unit Training           Chainsaw
 Feb      2-3                                                                          Abseiling/Canyoning
           4      Induction Intake 1    General Rescue          Map Reading
           9                                                Chainsaw Assessment       Chainsaw Assessment
          11      Induction Intake 1    General Rescue          Map Reading
         16-17
          18      Induction Intake 1    General Rescue        Map Reading/V3
          19         Emergency
                    Management
           23                                                 MR Assessment        Maintenance Day/SD TEWS
           24                                                                      MR Assessment / Metrogaine
           25        Skill Audit          Skill Audit           Skill Audit
March     2-3
           4      Induction Intake 1    General Rescue
           9                                                                      Remote Area Search Assessment
           11     Induction Intake 1    General Rescue
         16-17
           18     Induction Intake 1    General Rescue
         23-24                                                                             GR TEWS
           25     Induction Intake 1     Unit Exercise         Unit Exercise
          29-1                                                                       Blue Mountains Bushwalk
April      1       Ind Assessment       General Rescue
          6-7                                                                      Flood Boat Training Weekend
           8                            General Rescue             GPS                    Ind Assessment
         13-14
           15                           General Rescue
         20-21                                                                    Queanbeyan Exercise/FRB TEWS
           22         First Aid        Induction Intake 2
           27                                                                           Maintenance Day
           29        First Aid         Induction Intake 2      Unit Training
May        5      FA Practical Day                                                  FA Practical Day/CS TEWS
           6         First Aid         Induction Intake 2
           11                                                                            LS Assessment
           13         First Aid        Induction Intake 2




                                                                                               23
        18                                                                               GR Assessment
        20       FA Assessment          Induction Intake 2                               FA Assessment
       25-26
        27        Unit Training           Unit Training          Unit Training
June     1                                                                                  LS TEWS
         3                              Induction Intake 2     Ops / Map Reading
       7-8-9                                                                         Wellington Cave Rescue
        10                              Induction Intake 2     Ops / Map Reading
        15                                                                                 Paddy Pallin
        17     Induction Orientation    Induction Intake 2     Ops / Map Reading
       22-23
        24          Skill Audit            Skill Audit            Skill Audit
        29                                                                               Maintenance Day
July     1     Induction Orientation    Induction Intake 2     Ops / Map Reading
        6-7
         8     Induction Orientation    Induction Intake 2     Ops / Map Reading
       13-14                                                                        Navshield / MR Assessment
        15     Induction Orientation   Induction Assessment                           Induction Assessment
       20-21
        22     Induction Orientation
         2                                                                                 MR TEWS
        29        Unit Training           Unit Training        Induction Intake 3
Aug     3-4                                                                          Vertical Rescue Weekend
         5        Storm Damage           General Rescue        Induction Intake 3
       10-11
        12       Storm Damage            General Rescue        Induction Intake 3
       17-18    Comms Equipment                                                        Comms Assessment
        19       Storm Damage            General Rescue        Induction Intake 3
       24-25
        26        Unit Training          General Rescue          Unit Training
        31                                                                               Maintenance Day
Sept     2        Storm Damage           General Rescue        Induction Intake 3
        7-8
         9        Storm Damage           General Rescue        Induction Intake 3
       14-15
        16       SD Assessment           General Rescue        Induction Intake 3        SD Assessment
       21-22                                                                              Nav Rescue
        23                               General Rescue        Induction Intake 3
        28
        30          Skill Audit            Skill Audit            Skill Audit
Oct    4-5-6                                                                                VRC2002
         7                               General Rescue        Induction Intake 3
       12-13                             GR Assessment                                   GR Assessment
        14                                 First Aid              Chainsaw
       19-20                                                      Flood Boat        Floodboat Training Weekend
        21                                  First Aid             Chainsaw
        26                                                                               Maintenance Day
        28                                  First Aid              Chainsaw
Nov     2-3                              FA Practical Day     Chainsaw Assessment   CS Assessment/FA Prac Day
         4        Storm Damage              First Aid




                                                                                               24
       9-10
        11     Land Search     FA Assessment     Map Reading
      16-17                                                     Vertical Mobility Weekend
        18     Land Search                       Map Reading
      23-24                   Comms Equipment                      Comms Assessment
        25     Land Search                       Map Reading
Dec    30-1   LS Assessment                     MR Assessment     LS / MR Assessment
        2
        7
        9
        14                                                          Maintenance Day
        16
      21-22
        23




                                                                           25

								
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