Corporate Social Responsibility of NTPC by pradeepmundra

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									Largest Indian Power Company Powering People’s Progress

Before we go on to our project on Corporate Social Responsibility (CSR) undertaken by National Thermal Power Corporation (NTPC), we would first like to introduce the concept of CSR. So that we have a clear understanding of what is CSR and its importance and need. This would facilitate in understanding the CSR of NTPC.

All organisations have an impact on the society and the environment through their operations, products or services, and through their interactions with key stakeholder groups including employees, customers/clients, suppliers, investors and the local community. This is demonstrated in the diagram given below.

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Largest Indian Power Company Powering People’s Progress

Now this is where the need for Corporate Social Responsibility (CSR) arises. Why? Because business has an impact on the society. So, what is meant by CSR? Why is it important for an organisation to undertake CSR? All this is explained as follows.

Meaning of Corporate Social Responsibility
There is no single commonly accepted notion of Corporate Social Responsibility (CSR). CSR means many things but it usually centres on the concept of “sustainable development”. It has been described/defined in many ways:  CSR is described as “how business takes account of its economic, social and environmental impacts in the way it operates – maximizing the benefits and minimizing the downsides”. In other words, it is about taking responsibility for the impact of our business on all those who are affected by it.  According to World Business Council for Sustainable Development (WBCSD), CSR is “the continuining commitment by the business to behave ethically and to contribute to economic development while improving the quality of life of the workforce and their families as well as local community and society at large”  Business for Social Responsibility suggests the idea of CSR relates to businessdecision making linked to ethical values, compliance with legal requirements and respect for people, communities and the environment, in a manner that meets or exceeds ethical, legal, commercial and public expectations, that society has of business.

Under these and most other definitions CSR is essentially about what organisations do, how they do it and the impact of their behaviour on the wider society. It focuses on a variety of issues ranging from actions in the workplace and marketplace to questions such as community investment, environment impact, business ethics and human rights.

Thus CSR can be summed up as follows:   A voluntary activity in excess of legal compliance Acting in an ethical values

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Largest Indian Power Company Powering People’s Progress    Creating positive working environment for employees Giving back to the local community and the society at large Minimising the adverse impact of the operations of the company on the environment

Importance of Corporate Social Responsibility
Every business needs to recognise the impact of its operations on the world. The way they do business dictates the footprint they leave behind. If they take the time to “maximise the benefits and minimise the downsides” then they can help to create a better world. Corporate social responsibility in business isn‟t just a do-gooders‟ charter or latest example of regulatory overdrive. It is about creating sustainable businesses through the best possible relationships with their communities and stakeholders. The expectations of the traditional stakeholders – shareholders, customers, and employees are increasing and so, too, is the list of groups wanting to know how an organisation is run.

As a result, more and more companies are working harder not only to make a positive impact on society and the environment through their operations, products or services, but also to demonstrate it to these groups.

A comprehensive set of policies, practices and programmes incorporated throughout a business can increase productivity, contribute to competitiveness, improve staff recruitment and retention rates and create a more positive corporate image.

Unfortunately, many companies only use the responsible business approach as a risk management tool. This limits the benefits that could be achieved through focusing on opportunity rather than risk. Socially responsible business is not about restricting business growth; it‟s about creating new opportunities, the better way of doing business.

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The main aim of the research was to examine how far the notion of Corporate Social Responsibility has permeated the NTPC organisation in both attitudinal and behavioural sense.

The essence of the research study was to explore the underlying attitudes, beliefs and assumptions of NTPC with regard to social, ethical and environmental issues and to investigate what actions have been taken by the enterprise in pursuit of a more socially responsible approach.

The research was designed to focus specifically on a number of key areas. These include:   Understanding of and attitude of CSR Actions taken in pursuit of a more socially responsible approach especially relating to,      Human Resources, Environment Community, at local and national level

Structural arrangements for CSR Barriers to involvement in social, ethical and environment

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Largest Indian Power Company Powering People’s Progress

NTPC, the largest power Company in India, was setup in 1975 to accelerate power development in the country. It is among the world‟s largest and most efficient power generation companies. In Forbes list of World‟s 2000 Largest Companies for the year 2007, NTPC occupies 411th place.

NTPC has installed capacity of 29,394 MW. It has 15 coal based power stations (23,395 MW), 7 gas based power stations (3,955 MW) and 4 power stations in Joint Ventures(1,794 MW). The company has power generating facilities in all major regions of the country. It plans to be a 75,000 MW company by 2017.

NTPC has gone beyond the thermal power generation. It has diversified into hydro power, coal mining, power equipment manufacturing, oil & gas exploration, power trading &

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Largest Indian Power Company Powering People’s Progress distribution. NTPC is now in the entire power value chain and is poised to become an Integrated Power Major. NTPC's share on 31 Mar 2008 in the total installed capacity of the country was 19.1% and it contributed 28.50% of the total power generation of the country during 2007-08. NTPC has set new benchmarks for the power industry both in the area of power plant construction and operations.

With its experience and expertise in the power sector, NTPC is extending consultancy services to various organisations in the power business. It provides consultancy in the area of power plant constructions and power generation to companies in India and abroad.

In November 2004, NTPC came out with its Initial Public Offering (IPO) consisting of 5.25% as fresh issue and 5.25% as offer for sale by Government of India. NTPC thus became a listed company with Government holding 89.5% of the equity share capital and rest held by Institutional Investors and Public. The issue was a resounding success. NTPC is among the largest five companies in India in terms of market capitalization.

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Largest Indian Power Company Powering People’s Progress Recognising its excellent performance and vast potential, Government of the India has identified NTPC as one of the jewels of Public Sector 'Navratnas'- a potential global giant. Inspired by its glorious past and vibrant present, NTPC is well on its way to realise its vision of being "A world class integrated power major, powering India's growth, with increasing

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Vision
A world class integrated power major, powering India's growth with increasing global presence.

Mission
Develop and provide reliable power related products and services at competitive prices, integrating multiple energy resources with innovative & Eco-friendly technologies and contribution to the society

Core Values - BCOMIT
     

Business ethics Customer Focus Organizational & Professional Pride Mutual Respect & Trust Innovation & Speed Total Quality for Excellence

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Future Of The Generation Business
Developing and operating world-class power stations is NTPC's core competence. Its scale of operation, financial strength and large experience serve to provide an advantage over competitors. To meet the objective of making available reliable and quality power at competitive prices, NTPC would continue to speedily implement projects and introduce stateof-art technologies.

Total Capacity Portfolio
India's generation capacity can be expected to grow from the current levels of about 120 GW to about 225-250 GW by 2017. NTPC currently accounts for about 20% of the country's installed capacity and almost 60% of the total installed capacity in the Central sector in the country. Going forward, in its target to remain the largest generating utility of India, NTPC would endeavour to maintain or improve its share of India's generating capacity. Towards this end, NTPC would target to build an overall capacity portfolio of over 66,000 MW by 2017.

Fuel / Energy Mix For Capacity Addition
Currently, coal has a dominant share in the power generation capacities in India. This is also reflected in the high share of coal-based capacities in NTPC's current portfolio. With high uncertainties involved in Domestic gas/ LNG, both in terms of availability and prices, NTPC would continue to set up large pit-head coal based projects, including few integrated coal cum power projects. To reduce the dependence on fossil fuels, there is a need to push for renewable sources of power in the sector. NTPC would avail of opportunities to add hydropower to its portfolio subject to competitive tariffs. A first step in this direction has already been taken with the investment in Koldam Hydro Power Project. NTPC would continue to closely monitor developments on nuclear front also and be open to setting up around 2000 MW of Nuclear power generation capacity, possibly through a Joint Venture. As a leader in power generation, NTPC would also consider other energy sources such as

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Largest Indian Power Company Powering People’s Progress biomass, cogeneration, fuel cells, etc for future development thereby reducing the dependence on thermal fuels. While a decision on the fuel/energy mix for NTPC in the future would be largely governed by their relative tariff-competitiveness, the fuel mix in 2017 may be different from the existing portfolio, though not very significantly.

Diversification Along The Value Chain
NTPC has achieved the distinction of being the largest thermal generating company in India. In the past, this focus was adequate as the industry was highly regulated with limited diversification opportunities. Over last few years, the country has been facing acute shortages, both in coal and gas, severely affecting optimum utilisation of its power stations and these shortages are likely to continue in future as well. This is in spite of the fact that India is one of the largest producers of coal in the World. To safeguard its competitive advantage in power generation business, NTPC has moved ahead in diversifying its portfolio to emerge as an integrated power major, with presence across entire energy value chain. In fact, to symbolise this change, NTPC has taken on a new identity and a new name 'NTPC Limited'. NTPC has recently diversified into coal mining business primarily to secure its fuel requirements and support its aggressive capacity addition program. In addition, NTPC is also giving thrust on diversification in the areas of power trading and distribution. Diversification would also allow NTPC to offer new growth opportunities to its employees while leveraging their skills to capitalise on new opportunities in the sector.

Establishing A Global Presence
To become a truly global company serving global markets, it is essential for NTPC to establish its brand equity in overseas markets. NTPC would continue to focus on offering Engineering & Project Management Services, Operations & Maintenance services, and Renovation & Modernization services in the international market. Establishing a successful services brand would be a precursor to taking higher investment decisions in different markets. Going forward, NTPC would continue to evaluate various

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Largest Indian Power Company Powering People’s Progress options for strengthening its presence in global markets including setting up power generation capacity, acquisition of gas blocks etc.

Circa 2017: NTPC's Corporate Profile
By the year 2017, NTPC would have successfully diversified its generation mix, diversified across the power value chain and entered overseas markets. As a result NTPC would have altered its profile significantly. Elements of the revised profile that NTPC would seek to achieve are:
       

Amongst top five market capitalisation in the Indian market An Indian MNC with presence in many countries Diversified utility with multiple businesses Setting benchmarks in project construction and plant availability & efficiency Preferred employer Have a strong research and technology base Loyal customer base in both bulk and retail supply A leading corporate citizen with a keen focus on executing its social –responsibility

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Largest Indian Power Company Powering People’s Progress

NTPC believes in achieving organizational excellence through Human Resources and follows "People First" approach to leverage the potential of its 23,500 employees to fulfill its business plans. Human Resources Function has formulated an integrated HR strategy which rests on four building blocks of HR viz. Competence building, Commitment building, Culture building and Systems building pramod.

All HR initiatives are undertaken within this broad framework to actualize the HR Vision of "enabling the employees to be a family of committed world class professionals making NTPC a learning organization." To induct talent and groom them into a dedicated cadre of power professionals "Executive Trainee" Scheme was introduced in the year 1977 for recruitment in the disciplines of Mechanical, Electrical, Civil, Control & Instrumentation and now encompasses Computer Science, Chemistry, HR and Finance disciplines also.

Besides a comprehensive one year training comprising theoretical inputs as well as on-thejob training, the new recruits are also attached with senior executives under a systematic and formal 'Mentoring System' of the company to integrate them into the Culture of the company. As part of post employment training and development opportunities, a systematic Training plan has been formulated for ensuring minimum seven man days training per employee per year and includes level-wise planned intervention designed to groom people for assuming positions of higher responsibility, as well as specific need-based interventions based on scientific Training Needs Analysis.

NTPC has set up 15 project training centres, 2 simulator training centres and an apex institute namely 'Power Management Institute' (PMI). While the project training centres

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Largest Indian Power Company Powering People’s Progress (Employee Development Centres) have specialized in imparting technical skills and knowledge, PMI places emphasis on management development. Besides opportunities for long term education are also provided through tie ups with reputed Institutions like IIT, Delhi, (M.Tech in Power Generation Technology), MDI, Gurgaon (Executive MBA programme), BITS, Pilani (B.Tech) etc.

In order to realize the HR Vision of making NTPC by a learning providing

Organization

opportunities to continually learn new capabilities a number of

initiatives have been taken. NTPC Open Competition for Executive Talent (NOCET) is organized every year in which teams of executives compete annually through oral and written presentation on a topical theme. Similarly "Professional Circles" have been formed department-wise where Executives of the department meet every fortnight to share their knowledge and experiences and discuss topical issues. In order to tap the latent talent among non executives and make use of their potential for creativity and innovation, Quality Circles have been set up in various units/offices in NTPC. Besides a management journal called "Horizon" is published quarterly to enable employees to share their ideas and experiences across the organization.

Demonstrating its high concern for people, NTPC has developed strong employee welfare, health & well-being and social security systems leading to high level of commitment. NTPC offers best quality-of-life through beautiful townships with all amenities such as educational, medical and recreational opportunities for employees and their family members.

The motivation to perform and excel is further enhanced through a comprehensive NTPC Rewards and Recognition system. In order to institutionalize a strong Culture based on Values a number of initiatives are taken to actualize the Vision and Core Values (BCOMIT) across the company. A culture of celebrating achievements and a strong focus on

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performance are a way of life in NTPC. NTPC has institutionalized "Development Centers" in the company to systematically diagnose the current and potential competency requirements of the employees with the objective of enhancing their development in a planned manner. These Centers give a good insight to the employees about their strengths and weaknesses, the gaps in their competencies which they can bridge through suitable support from company. Due to innovative people management practices there is a high level of pride and commitment amongst employees as reflected in the various external surveys including Great Places to Work for in India in which NTPC was rated third Great Place to work for in the country in 2005.

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Harmony between man and environment is the essence of healthy life and growth. Therefore, maintenance of ecological balance and a pristine environment has been of utmost importance to NTPC. It has been taking various measures discussed below for mitigation of environment pollution due to power generation.

Environment Policy & Environment Management System
Driven by its commitment for sustainable growth of power, NTPC has evolved a well defined environment management policy and sound environment practices for minimising environmental impact arising out of setting up of power plants and preserving the natural ecology.

National Environment Policy:
At the national level, the Ministry of Environment and Forests had prepared a draft Environment Policy (NEP) and the Ministry of Power along with NTPC actively participated in the deliberations of the draft NEP. The NEP 2006 has since been approved by the Union Cabinet in May 2006.

NTPC Environment Policy:
As early as in November 1995, NTPC brought out a comprehensive document entitled "NTPC Environment Policy and Environment Management System". Amongst the guiding principles adopted in the document are company's proactive approach to environment, optimum utilisation of equipment, adoption of latest technologies and continual environment improvement. The policy also envisages efficient utilisation of resources, thereby minimising waste, maximising ash utilisation and providing green belt all around the plant for maintaining ecological balance.

Environment Management, Occupational Health and Safety Systems
NTPC has actively gone for adoption of best international practices on environment, occupational health and safety areas. The organization has pursued the Environmental

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Largest Indian Power Company Powering People’s Progress Management System (EMS) ISO 14001 and the Occupational Health and Safety Assessment System OHSAS 18001 at its different establishments. As a result of pursuing these practices, all NTPC power stations have been certified for ISO 14001 & OHSAS 18001 by reputed national and international Certifying Agencies.

Pollution Control Systems
While deciding the appropriate technology for its projects, NTPC integrates many environmental provisions into the plant design. In order to ensure that NTPC comply with all the stipulated environment norms, various state-of-the-art pollution control systems / devices as discussed below have been installed to control air and water pollution.

Electrostatic Precipitators:
The ash left behind after combustion of coal is arrested in high efficiency Electrostatic Precipitators (ESPs) and particulate emission is controlled well within the stipulated norms. The ash collected in the ESPs is disposed to Ash Ponds in slurry form.

Flue Gas Stacks:
Tall Flue Gas Stacks have been provided for wide dispersion of the gaseous emissions (SOX, NOX etc) into the atmosphere.

Low-NOX Burners:
In gas based NTPC power stations, NOx emissions are controlled by provision of Low-NOx Burners (dry or wet type) and in coal fired stations, by adopting best combustion practices.

Neutralisation Pits:
Neutralisation pits have been provided in the Water Treatment Plant (WTP) for pH correction of the effluents before discharge into Effluent Treatment Plant (ETP) for further treatment and use.

Coal Settling Pits / Oil Settling Pits:

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Largest Indian Power Company Powering People’s Progress In these Pits, coal dust and oil are removed from the effluents emanating from the Coal Handling Plant (CHP), coal yard and Fuel Oil Handling areas before discharge into ETP.

DE & DS Systems:
Dust Extraction (DE) and Dust Suppression (DS) systems have been installed in all coal fired power stations in NTPC to contain and extract the fugitive dust released in the Coal Handling Plant (CHP).

Cooling Towers:
Cooling Towers have been provided for cooling the hot Condenser cooling water in closed cycle Condenser Cooling Water (CCW) Systems. This helps in reduction in thermal pollution and conservation of fresh water.

Ash Dykes & Ash Disposal Systems:
Ash ponds have been provided at all coal based stations except Dadri where Dry Ash Disposal System has been provided. Ash Ponds have been divided into lagoons and provided with garlanding arrangements for change over of the ash slurry feed points for even filling of the pond and for effective settlement of the ash particles.

Ash in slurry form is discharged into the lagoons where ash particles get settled from the slurry and clear effluent water is discharged from the ash pond. The discharged effluents conform to standards specified by CPCB and the same is regularly monitored.

At its Dadri Power Station, NTPC has set up a unique system for dry ash collection and disposal facility with Ash Mound formation. This has been envisaged for the first time in Asia which has resulted in progressive development of green belt besides far less requirement of land and less water requirement as compared to the wet ash disposal system.

Ash Water Recycling System:
Further, in a number of NTPC stations, as a proactive measure, Ash Water Recycling System (AWRS) has been provided. In the AWRS, the effluent from ash pond is circulated back to

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Largest Indian Power Company Powering People’s Progress the station for further ash sluicing to the ash pond. This helps in savings of fresh water requirements for transportation of ash from the plant.

The ash water recycling system has already been installed and is in operation at Ramagundam, Simhadri, Rihand, Talcher Kaniha, Talcher Thermal, Kahalgaon, Korba and Vindhyachal. The scheme has helped stations to save huge quantity of fresh water required as make-up water for disposal of ash.

Dry Ash Extraction System (DAES):
Dry ash has much higher utilization potential in ash based products (such as bricks, aerated autoclaved concrete blocks, concrete, Portland pozzolana cement, etc.). DAES has been installed at Unchahar, Dadri, Simhadri, Ramagundam, Singrauli, Kahalgaon, Farakka, Talcher Thermal, Korba, Vindhyachal, Talcher Kaniha and BTPS.

Liquid Waste Treatment Plants & Management System:
The objective of industrial liquid effluent treatment plant (ETP) is to discharge lesser and cleaner effluent from the power plants to meet environmental regulations. After primary treatment at the source of their generation, the effluents are sent to the ETP for further treatment. The composite liquid effluent treatment plant has been designed to treat all liquid effluents which originate within the power station e.g. Water Treatment Plant (WTP), Condensate Polishing Unit (CPU) effluent, Coal Handling Plant (CHP) effluent, floor washings, service water drains etc. The scheme involves collection of various effluents and their appropriate treatment centrally and re-circulation of the treated effluent for various plant uses.

NTPC has implemented such systems in a number of its power stations such as Ramagundam, Simhadri, Kayamkulam, Singrauli, Rihand, Vindhyachal, Korba, Jhanor Gandhar, Faridabad, Farakka, Kahalgaon and Talcher Kaniha. These plants have helped to control quality and quantity of the effluents discharged from the stations.

Sewage Treatment Plants & Facilities:

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Largest Indian Power Company Powering People’s Progress Sewage Treatment Plants (STPs) sewage treatment facilities have been provided at all NTPC stations to take care of Sewage Effluent from Plant and township areas. In a number of NTPC projects modern type STPs with Clarifloculators, Mechanical Agitators, sludge drying beds, Gas Collection Chambers etc have been provided to improve the effluent quality. The effluent quality is monitored regularly and treated effluent conforming to the prescribed limit is discharged from the station. At several stations, treated effluents of STPs are being used for horticulture purpose.

Environmental Institutional Set-up
Realizing the importance of protection of the environment with speedy development of the power sector, the company has constituted different groups at project, regional and Corporate Centre level to carry out specific environment related functions. The Environment Management Group, Ash Utilisation Group and Centre for Power Efficiency & Environment Protection (CENPEEP) function from the Corporate Centre and initiate measures to mitigate the impact of power project implementation on the environment and preserve ecology in the vicinity of the projects. Environment Management and Ash Utilisation Groups established at each station, look after various environmental issues of the individual station.

Environment Management During Operation Phase
NTPC's environment friendly approach to power has already begun to show results in conservation of natural resources such as water and fuel (coal, oil & gas) as well as control of environmental pollution. As already mentioned earlier, NTPC has chalked out a set of well defined activities that are envisaged right from the project conceptualisation stage so that during the entire life cycle of the power plant, NTPC is fully compliant with various environment regulations and a pristine environment and ecological balance is maintained in and around its power station and townships. Following is brief description of some of the measures taken during the operation phase of the stations.

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Performance enhancement and up-gradation measures are undertaken by the organisation during the post operational stage of the stations. These activities have greatly helped to minimise the impact on environment and preserve the ecology in and around its power projects. These measures have been enumerated as follows.

Monitoring of Environmental Parameters:
A broad based Environment Monitoring Programme has been formulated and implemented in NTPC. All pollutants discharged from the power plant such as stack emission, ash pond effluent, main plant effluent, domestic effluent and Condenser Cooling Water (CCW) effluent are monitored at the stipulated frequency at the source itself and at the points of discharge. In addition to the above, ambient air, surface water and ground water quality in and around NTPC plants are regularly monitored to assess any adverse impacts as a result of operation of the power plant.

On-Line Data Base Management:
In order to have better control on pollution and to achieve effective environment management in and around NTPC stations, it is imperative to have an on-line, reliable and efficient environment information system on the plant operational and environmental performance parameters at all three levels i.e. Generating Stations, Regional Headquarters and Corporate Centre. In consideration of the above, a computerized programme, namely "Paryavaran Monitoring System" - PMS, which could provide reliable storage, prompt and accurate flow of information on environmental performance of Stations was developed and installed in NTPC. This software facilitates direct transfer of environment reports and other environment related information from stations to the Regional Headquarters and Corporate Centre. The PMS has already been implemented at Corporate Centre, the Regional Headquarters and most of the Stations. This system has helped in achieving continuous improvement in NTPC‟s environment performance through improved monitoring and reporting system by using the trend analysis and advanced data management techniques.

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Environment Reviews:
To maintain constant vigil on environmental compliance, Environmental Reviews are carried out at all operating stations and remedial measures have been taken wherever necessary. As a feedback and follow-up of these Environmental Reviews, a number of retrofit and upgradation measures have been undertaken at different stations.

Such periodic Environmental Reviews and extensive monitoring of the facilities carried out at all stations have helped in compliance with the environmental norms and timely renewal of the Air and Water Consents.

Upgradation & Retrofitting of Pollution Control Systems:
In order to keep pace with the changing norms and ensure compliance with statutory requirements in the field of pollution control, NTPC keeps an open mind for Renovation and Modernisation (R & M) and Retrofitting and Upgradation of pollution monitoring and control facilities in its existing stations. It is important to mention that such modifications/retrofit programs not only helped in betterment of environment but also in resource conservation.

High efficiency Electro-Static Precipitators (ESPs) of the order of 99.5% and above have been provided at NTPC stations for control of stack particulate emissions. However, the ESPs of a number of stations were built prior to the promulgation of the Environment (Protection) Act, 1986 and notification of emission control standards under this Act. Remedial measures have already been taken up and implemented to improve the efficiency of the existing ESPs at various NTPC stations. ESP performance enhancement programme by adopting advanced micro-processor based Electrostatic Precipitator Management System (EPMS) was installed at its power stations at Singrauli, Ramagundam, Korba, Farakka, Rihand, Vindhyachal and Unchahar. Additional ESPs were retrofitted in the older power stations, namely at Badarpur and Talcher Thermal. As a result of the above retrofits, the emission of Suspended Particulate Matter (SPM) has been brought down appreciably at the above stations and is maintained within the present statutory limit of 150 mg/Nm3. In new projects, the ESPs have been

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Largest Indian Power Company Powering People’s Progress designed for a maximum permissible outlet dust emission of 50 mg/Nm3 to meet the likely stringent emission norms in the near future.

Resources Conservation
With better awareness and appreciation towards ecology and environment, the organization is continually looking for innovative and cost effective solutions to conserve natural resources and reduce wastes. Some of the measures include:      Reduction in land requirements for main plant and ash disposal areas in newer units. Capacity addition in old plants, within existing land. Reduction in water requirement for main plant and ash disposal areas through recycle and reuse of water. Efficient use of Fuel (Coal, Natural gas and Fuel oil) and Reduction in fuel requirement through more efficient combustion and adoption of stateof-the-art technologies such as super critical boilers

Waste Management
Various types of wastes such as Municipal or domestic wastes, hazardous wastes, BioMedical wastes get generated in power plant areas, plant hospital and the townships of projects. The wastes generated are a number of solid and hazardous wastes like used oils & waste oils, grease, lead acid batteries, other lead bearing wastes (such as garkets etc.), oil & clarifier sludge, used resin, used photo-chemicals, asbestos packing, e-waste, metal scrap, C&I wastes, electrical scrap, empty cylinders (refillable), paper, rubber products, canteen (bio-degradable) wastes, building material wastes, silica gel, glass wool, fused lamps & tubes, fire resistant fluids etc. These wastes fall either under hazardous wastes category or non-hazardous wastes category as per classification given in Government of India's notification on Hazardous Wastes (Management and Handling) Rules 1989 (as amended in 2000 & 2003). Handling and management of these wastes in NTPC stations have been discussed below.

Municipal Waste Management:

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Largest Indian Power Company Powering People’s Progress Domestic or municipal waste is generated in households at townships. This waste is segregated into bio-degradable and non-biodegradable wastes at source itself in different coloured containers and thereafter the two types are disposed separately. Bio-degradable waste is spread uniformly in identified low lying areas and thereafter it is covered with soil for use later as manure after composting. The segregated non bio-degradable waste is disposed off separately in other identified low lying areas and is spread out uniformly.

Hazardous Waste Management:
NTPC being a proactive organization, the handling and disposal of hazardous wastes are done as per the Hazardous Wastes (Management & Handling) Rules 1989 (as amended in 2003) guidelines issued by Government of India for the treatment, storage and disposal of hazardous wastes. Scientific study on management and handling of hazardous wastes was carried out at a few NTPC stations to adopt the best practices so that there is a complete compliance with statutory requirements. In NTPC sataione, the Hazardous Wastes (Recyclable) are sold / auctioned to registered recyclers / refiners. The other hazardous wastes such as the activated carbon resins, used drums (hazardous) chromium (Cr-III electrolytes, used petro-chemicals, asbestos packings, used torch batteries, ribbon, toners / cartridges, mixed wastes (waste oil, water & cotton) filters, earth contaminated with synthetic oil (FQF) glass used & sodium silicate, lamps & tubes etc. fall under the category of Hazardous Wastes (Non-Recyalable). These wastes are small in quantity and are stored in properly identified locations. As per the notification, hazardous wastes (non-recyalable) are to be sent to State Pollution Control Board (SPCB) approved common treatment storage and disposal facility (TSDF).

Bio-Medical Waste Management:
Hospital (or Bio-medical) wastes get generated from hospitals and they include urine bags, human anatomical wastes, plaster of paris waste, empty plastic bottles of water & glucose, blood & chemical mixed cotton, blood & urines tubes etc. these wastes are segregated and are placed in buckets of different colours as per the notification for Bio-Medical Waste (Management & Handling) Rules. The seggregated bio-medical wastes are either disposed through the SPCB approved agency or they are treated in autoclaves before disposal into bio-

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Largest Indian Power Company Powering People’s Progress medical waste disposal pits. The treated bio-medical waste is spread uniformly and covered with 10 cm thick soil in bio-medical waste disposal pits.

Land Use / Bio-diversity
As a policy, NTPC lays special emphasis on land use and Bio-diversity by way of development of green belts, energy plantations, reclamation of abandoned Ash Ponds and EIA and ecological monitoring in the project areas and its surroundings.

Reclamation of Abandoned Ash ponds:
The reclamation of abandoned ash pond sites is a challenging task. NTPC has reclaimed temporary ash disposal areas at some of its projects namely Ramagundam, Talcher Thermal, Rihand, Singrauli and Unchahar through plantation and converted these sites into lush green environments. Extensive plantations have also been undertaken on dry ash mound at NTPCDadri. It is planned to reclaim all the abandoned ash disposal areas by plantation.

Green Belts, Afforestation & Energy Plantations:
In a concerted bid to counter the growing ecological threat, NTPC is undertaking

afforestation programmes covering vast areas of land in and around its projects. Appropriate afforestation programmes for plant, township and green belt areas of the project have been implemented at all projects.

In order to enhance green cover in the areas around our projects, as a responsible corporate citizen, NTPC till date has planted more than 18 million trees at its projects throughout the country. The afforestation has not only contributed to the aesthetics but also has been serving as a 'sink' for the pollutants released from the station and thereby protecting the quality of ecology and environment in and around the projects. Thrust has also been given to bio-diesel plantation and around 4.8 lakh energy plants including Pongamia and Jatropha have already

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Largest Indian Power Company Powering People’s Progress been planted. A pilot project for extraction of seeds from these bio-diesel plants has also been set up.

Ecological Monitoring & Scientific Studies
NTPC has been a leader in the industrial sector of India in undertaking scientific studies related to thermal power generation. NTPC has pioneered several scientific studies in collaboration with national/ international institutions to develop an environmental databank e.g. Detailed Geohydrological Studies to understand the impact of ash pond leachate on ground water and Ecological Impacts Monitoring through Remote Sensing Data have been carried out at its operating stations as discussed below.

Environment Impact Assessment Studies:
Environmental Impact Assessment (EIA) Studies are inevitably undertaken to evaluate potential negative impacts as well as to formulate Environmental Management Plans to overcome the identified impacts. Based on the recommendations of Environmental Impact Assessment Study and Environmental Management Plan (EMP) and the conditions stipulated in the clearances from Ministry of Environment and Forests and State Pollution Control Boards.

These studies consists of impact assessment in the area of the land use, water use, socioeconomic aspects, soil, hydrology, water quality, meteorology, air quality, terrestrial and aquatic ecology and noise. These studies are conducted before starting the construction as well as after operation of the plant and gives comprehensive status of the environment as existed before construction as well as in the post operational stages of the project.

The EIA involves stage-by-stage evaluation of various parameters which affect the environment. Based on EIA study, wherever required, specific scientific studies are also conducted to scientifically assess the likely impact of the pollutants on the sensitive flora and fauna in the surroundings, as also, to take preventive and mitigatory measures, wherever required.

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Largest Indian Power Company Powering People’s Progress Apart from project specific EIA studies, Regional Environmental Assessment studies have been conducted for Integrated Development of Singrauli, Korba and Ramagundam areas. Such studies are of first of their kind in India and probably very few such studies have been undertaken in other countries.

Socio-economic Studies:
Detailed socio-economic studies are undertaken to establish the socio-economic status of project affected persons and rehabilitation and resettlement plans are drawn in consultation with the state government. Rehabilitation and resettlement options include land for land (subject to availability), limited jobs with NTPC and contractors and self employment schemes. In addition, NTPC also undertakes community development activities in the surrounding villages.

Ecological Monitoring Programme:
NTPC has undertaken a comprehensive Ecological Monitoring Programme through Satellite Imagery Studies covering an area of about 25 Kms radius around some of its major plants. The studies have been conducted through National Remote Sensing Agency (NRSA), Hyderabad at its power stations at Ramagundam, Farakka, Korba, Vindhyachal, Rihand and Singrauli. These studies have revealed significant environmental gains in the vicinity areas of the project as a result of pursuing sound environment management practices. Some of these important gains which have been noticed are increase in dense forest area, increase in agriculture area, increase in average rainfall, decrease in waste land etc. In general, the studies, as such, have revealed that there is no significant adverse impact on the ecology due to the project activities in any of these stations. Such studies conducted from time to time around a power project have established comprehensive environment status at various post operational stages of the project.

Geo-hydrological Studies:
NTPC has conducted several geohydrological studies of the ash disposal areas at its projects (Singrauli, Rihand, Vindhyachal, Korba, Farakka and Talcher) through reputed institutions like Indian Institutes of Technology, Roorkee; Indian Institutes of Technology, Mumbai,

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Largest Indian Power Company Powering People’s Progress Centre for Studies on Man and Environment, Calcutta. All these studies conclude that the leaching of heavy metals from ash occurs only under pH 4 or below. In practice, the pH of the ash water is either neutral or alkaline (7 or above) and hence the leaching of heavy metals is highly unlikely.

Use of Waste Products & Services -Ash Utilization
Ash is the main solid waste which is put into use for various products and services. NTPC has adopted user friendly policy guidelines on ash utilisation.

In order to motivate entrepreneurs to come forward with ash utilisation schemes, NTPC offers several facilities and incentives. These include free issue of all types of ash viz. Dry Fly Ash / Pond Ash / Bottom Ash and infrastructure facilities, wherever feasible. Necessary help and assistance is also offered to facilitate procurement of land, supply of electricity etc from Government Authorities. Necessary techno-managerial assistance is given wherever considered necessary. Besides, NTPC uses only ash based bricks and Fly Ash portland pozzolana cement (FAPPC) in most of its construction activities. Demonstration projects are taken up in areas of Agriculture, Building materials, Mine filling etc. The utilisation of ash and ash based products is progressively increasing as a result of the concrete efforts of these groups.

Advanced / Eco-friendly Technologies
NTPC has gained expertise in operation and management of 200 MW and 500 MW Units installed at different Stations all over the country and is looking ahead for higher capacity Unit sizes with super critical steam parameters for higher efficiencies and for associated environmental gains. At Sipat, higher capacity Units of size of 660 MW and advanced Steam Generators employing super critical steam parameters have already been implemented as a green field project.

Higher efficiency Combined Cycle Gas Power Plants are already under operation at all gasbased power projects in NTPC. Advanced clean coal technologies such as Integrated Gasification Combined Cycle (IGCC) have higher efficiencies of the order of 45% as

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Largest Indian Power Company Powering People’s Progress compared to about 38% for conventional plants. NTPC has initiated a techno-economic study under USDOE / USAID for setting up a commercial scale demonstration power plant by using IGCC technology. These plants can use low grade coals and have higher efficiency as compared to conventional plants.

With the massive expansion of power generation, there is also growing awareness among all concerned to keep the pollution under control and preserve the health and quality of the natural environment in the vicinity of the power stations. NTPC is committed to provide affordable and sustainable power in increasingly larger quantity. NTPC is conscious of its role in the national endeavour of mitigating energy poverty, heralding economic prosperity and thereby contributing towards India’s emergence as a major global economy.

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Largest Indian Power Company Powering People’s Progress

The afforestation activities of the industrial region not only serve as foreground and background landscape features but also contribute to the overall improvement in the environment.

The crucial need for conservation and restoration of the degraded ecosystem and preservation of genetic resources of the country led to the enactment of the "Wild Life Protection Act" (1974) and "Forest Act" (1980) in addition to legal Acts of Air, Water and Environment.

Maintenance of ecological balance and pristine environment therefore, has been of utmost importance at NTPC. Environment planning and preservation is an integral part of its project activities. NTPC undertakes afforestation programmes covering vast tracts of land in and around its projects in a concerted bid to counter growing ecological threat.

NTPC'S Approach
It has been possible to achieve a satisfactory combination of environmental quality and techno-economics through determined efforts at NTPC for its projects. Continuous vigilance is maintained to minimise pollution apart from other management programmes taking root simultaneously with construction activities.

The appropriate afforestation programme for plant, township, green-belt and other sites are designed according to the geographical features. The species are selected on the basis of their adaptability and grouped with local representatives. The growth characteristics, flowering pattern and canopy (spreading nature) are evaluated in their distribution over these sites of afforestation. These considerations not only contribute to the aesthetics but also go a long way in serving as "Sinks" for the pollutant emissions of the power plant. At times, they combat pollution from other industries in the surrounding area.

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Largest Indian Power Company Powering People’s Progress

Saving the existing trees, planting right at the beginning of construction phase, preservation of trees and advice from State Forest Departments and Agriculture Universities are a few general guidelines followed by NTPC in the afforestation programmes at their projects. The site specific afforestation details conform to the natural climatic conditions and adaptability of species. The species are grouped into a heterogeneous combination to impart a natural and healthy assemblage.

The arrangement of species in the green belt / buffer zone conforms to hexagonal pattern to facilitate maximum density of species. In addition, the growth pattern and canopy are evaluated in their actual locations of the hexagonal pattern which help uniform canopy spreading. The tree planting, garden and park development in and around the township adds to the general aesthetics. Plant species of medicinal value are cultivated separately in isolated patch and information made available to residents for use appropriately.

The nursery ensures good quality planting stock so vital in the success of planting programmes. In order to reduce the transport cost and damage to the planting stock, nurseries have been developed at the projects to meet the planting requirement.

NTPC has developed independent Horticulture Department at its projects headed by experienced horticulture officers / supervisors.

Forest Bank
An innovative proposal to create "Forest Banks" in each state was wherein the Forest Department of all States / Union Territories should identify land to initiate plantations under various programmes of the state. Such areas would facilitate any power project of either the State or Centre to draw necessary "Compensatory Afforestation Area" against the existing balance in the Forest Bank. This will ensure that projects need not wait for clearance for want of identification of areas and State Government's concurrence for compensatory afforestation.

Ash Mound Reclamation

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Largest Indian Power Company Powering People’s Progress The inherent limitations of wet disposal system pertained firstly, to the land requirement which was estimated at one acre of land per MW of power for the life of plant; secondly, the huge quantity of water for the slurry and finally, the pipe-line to transport the slurry to ash pond located at varying distances between 7-10 kms.

Dry ash disposal system has been in operation, for the first time in India, at the National Capital Power Station (NCPS) located 10 km off Dadri Grand Trunk road and about 50 km from Delhi. Around 80-85% of the project area is alkaline with a pH range between 8.5 and 10.3. The water table is high and most of the area is low lying. The climate is typical with summer temperature reaching about 46°C. The dry ash disposal system results in an "ash mound" which, is estimated to reach a height of about 55 m, ultimately. The dry disposal system in comparison saves on land and water. Unlike the wet disposal system, the pipeline is replaced with the conveyor system (rail / truck).

Although experimental trials and commercial reclamation activities over the abandoned ash pond areas have been successfully completed in a few projects at NTPC, the reclamation of "ash mound" is still a challenging task unlike ash ponds, under the prevailing climatic conditions, mentioned above. An attempt however, has been made to reclaim the completed portions of the "ash mound" initially, with grass species. In addition, a few tree species like Eucalyptus globulus, Pongamia glabra, Leucaena leucocephala, Cassia siamea, Parkinsonia aculeata, Prosopis juliflora, Callistemon lanceolatus have been successfully cultivated.

Advantages Of Reclamation
Reclamation of ash ponds have innumerable advantages such as prevention of fugitive dust from ash ponds, checking water erosion, stabilising the surface areas of ash, preventing the potential ground water contamination and adding vegetation cover so vital, in the long term.

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Largest Indian Power Company Powering People’s Progress

Towards reduction of Greenhouse Gas (GHG) Emission from Indian thermal power plants, NTPC has been promoting and deploying efficient power generation technologies and practices from design stage to operation stage and building local institutional capacities for continuously striving for eco-friendly technologies.

NTPC established Centre for Power Efficiency & Environmental Protection (CenPEEP) in collaboration with USAID with a mandate to reduce GHG emissions per unit of electricity generated by improving the overall performance of coal-fired power plants. The Centre functions as a Resource Centre for acquisition, demonstration and dissemination of state-ofthe-art technologies and practices for performance improvement of coal fired power plants for the entire power sector of India.

Win-Win Approach for Global Climate Change
NTPC has adopted a win-win strategy at CenPEEP by achieving synergy between environmental concerns and utility needs and initiating Comprehensive Performance Optimization Program thereby successfully balancing the dual objectives of reducing carbon di-oxide emissions that contribute to climate change and facilitating higher efficiency of power generation. Reduction of forced outages to improve availability and reliability, which serves as a platform for sustained high efficiency generation is an integral part of optimization program .

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Largest Indian Power Company Powering People’s Progress

Centre for Power Efficiency and Environmental Protection
NTPC‟s effort for betterment of Indian Power Sector, CenPEEP is also assisting various state electricity utilities in India by demonstration and dissemination of improved technologies and

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Largest Indian Power Company Powering People’s Progress practices. To increase outreach to SEBs, two Regional Centres of CenPEEP have been established at Northern Region (Lucknow) and Eastern Region (Patna).This approach has brought significant benefits to the power plants and helped in reduction of emissions.

Technological Interventions
For greater acceptability and assimilation of eco-friendly technologies and practices, methodology of „Technology Acquisition, demonstration and Dissemination‟ has been adopted. with focus has been on low cost high benefit options, & involving people from local power stations during demonstration and widespread dissemination.

Methodology and Reach
Boiler Performance Optimization Predictive maintenance System and technologies for diagnostics

Best practices for Air-preheater, etc. Condenser Water Pressure Cleaner

Reliability Centered Maintenance

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Largest Indian Power Company Powering People’s Progress Condenser Helium leak detector Thermodynamic modeling: A tool for Performance analysis

Steam Turbine performance assessment & optimization Real time measurements & „Balancing of air-fuel ratio

Thermal audit: Accurate assessment of degradations

Risk evaluation & prioritization

Cooling tower, Condenser performance optimization

Introducing new overhaul practices

Boiler Grid Mass- flow separation

On-line CW flow measurement

Impacts on heat rate by using washed coal and techno-feasibility of it for pit head Station, techno-feasibility of ash haul back to mines, establishing facilities of ash resistivity measurements for India power plants are additional interventions towards local environmental protection.

Partners
Inaugurated by US Energy Secretary in 1994, CenPEEP has grown into a pioneer National Resources Centre for introduction of several cost-effective technologies for Performance Optimization of Power Plants and environmental protection in Indian Thermal Power Sector. CenPEEP receives technical support for capacity building from US Agency for International development (USAID) through U.S. Department of Energy‟s (USDOE) National Energy Technology Laboratory (NETL), Electric Power Research Institute (EPRI), Structural Integrity Associates (SI), General Physics, utilities such as Tennessee Valley Authority (TVA), Reliant Energy, Mirant Corporation and US utility organizations such as EPRI, US Energy Association (USEA), etc. With its unique management structure, it is ensured that initiatives are relevant to meet sectoral needs.

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Largest Indian Power Company Powering People’s Progress CenPEEP has a unique management structure consisting of Advisory Board and Executive Committee.

Impacts
CenPEEP has demonstrated performance assessment techniques at several NTPC and SEB stations. The tests have demonstrated heat rate improvement potential even in the best run power stations. Many demonstrated techniques and practices have been adopted by the stations. CenPEEP's efforts have helped in CO2 emissions reductions in NTPC and State Electricity Boards. Some of the state utilities have acknowledged CenPEEP‟s support in reducing their emissions by over 4.5 million tones in a year. It has developed „Heat Rate Improvement Guidelines‟ jointly with TVA, and circulated to all the coal fired power stations in India and regularly publishes „Performance Optimiser‟, a brief on optimization experiences. (click here for details / Perforamance optimizer page can be linked here). Centre also organizes workshops / training programs to train power sector professionals. ( click here for furthocoming events)

Participant in Asia Pacific Partnership on Clean Development and Climate
Ministry of Power (Government of India) and Central Electricity Authority (CEA) have recognized NTPC/CenPEEP as an important agency involved in GHG reduction efforts and the success achieved in this area. For Asia Pacific Partnership (APP) on Clean Development and Climate, where India is one of the participants along with Australia, China, Korea, Japan, USA, and Canada, Government of India, has entrusted NTPC/CenPEEP to work on efficiency evaluation for improvement in selected power stations of state utilities.

Recognitions Climate Technology Initiative Award of CTI, Paris
CenPEEP has been conferred „World Climate Technology Award 2002‟ under the Climate Technology Initiative of International Energy Agency, Paris. The award recognizes the outstanding achievements of individuals and organisations in helping to commercialize and diffuse climate-friendly technologies. The award is decided by peer evaluation by an

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Largest Indian Power Company Powering People’s Progress international panel. It was conferred during the Eighth Session of the Conference of the Parties of the United Nations Framework Convention on Climate Change (UNFCCC-COP 8) held in New Delhi in October 2002.

Climate Protection Award of USEPA
CenPEEP has also received U.S.Environmental Protection Agency's (EPA's) Climate Protection Award for 2003. U.S. EPA honors the extraordinary accomplishments of individuals, companies, and organizations that have made significant contributions to protecting the environment. This recognition reflects the outstanding achievement of CenPEEP.

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Largest Indian Power Company Powering People’s Progress

Ash utilization is one of the key concerns at NTPC. The Ash Utilization Division, set up in 1991, strives to derive maximum usage from the vast quantities of ash produced at its coalbased stations. The division proactively formulates policy, plans and programme for ash utilization. It further monitors the progress in these areas and works at developing new fields of ash utilization.

The quality of ash produced conforms to the requirements of IS 3812. The fly ash generated at NTPC stations is ideal for use in cement, concrete, concrete products, cellular concrete, lightweight aggregates, bricks/blocks/tiles etc. This is attributed to its very low loss on ignition value. To facilitate availability of dry ash to end-users all new units of NTPC are provided with the facility of dry ash collection system. Partial dry ash collection systems have also been set up at the existing stations where these facilities did not exist earlier. Augmentation of these systems to 100% capacity is presently in progress.

As the emphasis on gainful utilization of ash grew, the usage over the years also increased. From 0.3 million tonnes in 1991-1992, the level of utilization during 2007-08 stood at over 23.686 million tonnes.

The various channels of ash utilization currently include use by a number of Cement, Asbestos-Cement products & Concrete manufacturing Industries, Land Development, Roads & Embankments, Ash Dyke Raising, and Building Products. Area wise break-up of utilization for the year 2007-08 is as under:

Area of Utilization Land Development

Quantity (in Million Tons) 6.935

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Largest Indian Power Company Powering People’s Progress Cement & Concrete Roads/Embankments Ash Dyke Raising Bricks Mine Filling Others Total 8.694 2.277 3.886 0.14 0.946 0.808 23.686

NTPC has adopted user friendly policy guidelines on ash utilisation. These include actions identified for: 1. 2. 3. 4. Ash Collection & Storage System Facilities & Incentives to users Direct Department Activities Administrative & Financial aspects.

In order to motivate entrepreneurs to come forward with ash utilisation schemes, NTPC offers several facilities and incentives. These include free issue of all types of ash viz. Dry Fly Ash / Pond Ash / Bottom Ash & infrastructure facilities, wherever feasible. Necessary help and assistance is also offered to facilitate procurement of land, supply of electricity etc. from Govt. Authorities. Necessary techno-managerial assistance is given wherever considered necessary. Besides NTPC uses only ash based bricks & portland pozzolana cement (FAPPC) in most of its construction activities. FAPPC (as per IS 1489 Part-1) and Fly Ash Bricks (as per IS 12894) have been included in our standard specifications. Demonstration projects are taken up in area of Agriculture, Building materials, Mine filling etc.

Major Initiatives Taken By NTPC Towards Ash Utilization

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Largest Indian Power Company Powering People’s Progress NTPC continually strives to evolve innovative and diverse means of ash utilization to further broaden the scope. Prominent among the methods devised so far are:        Dry Flyash Extraction Systems Use in cement & concrete Use in Ash based products including setting up of Ash Technology Park Land Development/Wasteland Development, Roads & Embankments, Raising ash dykes' Mine filling / Stowing Agriculture

In addition, NTPC (together with the Government of India) has been partaking in Fly Ash Mission activities

NTPC Guide For Users Of Coal Ash
NTPC, Ash Utilization Division has brought out a booklet titled 'NTPC Guide for Users of Coal Ash' for distribution amongst prospective entrepreneurs and users of ash. It covers salient information about NTPC's power stations, facilities offered for setting up of ash based industry, statistics about ash production and its quality, brief write-up about various technologies available for utilization of ash, list of equipment manufacturers, technology suppliers, agencies who may be approached for setting up the projects etc.

Other Promotional literature printed for distribution includes Brochures titled:

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Largest Indian Power Company Powering People’s Progress     Ash a Resource Eco-Friendly Bricks for new Millennium Flyash based Portland Pozzolana Cement Coal ash Environment friendly material for fills, Embankments and Road pavement construction

Besides, literature related to Cement Concrete & Fill Material has also been compiled and is available in a booklet form.

A documentary film, titled 'Coal ash as a Fill Material', has also been produced covering use of ash in construction activities of NOIDA-Gr.NOIDA Expressway, Delhi Metro Rail Corporation, Sarita Vihar Flyover (in Delhi) etc.

Persons interested to collect the above-mentioned printed material/film may contact Head, Ash Utilization Division at the address mentioned below.

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Largest Indian Power Company Powering People’s Progress

NTPC has been a committed and socially responsible corporate citizen since its inception and formulated specific guidelines for the welfare of Project Affected persons (PAPs) and community development in the neighborhood villages around its power stations as early as 1980s. It is one of the first in the corporate sector to formulate comprehensive resettlement and rehabilitation policy for addressing the issue of PAPs.

The concept of Corporate Social Responsibility is deeply ingrained in NTPC.s culture. NTPC's mission in the area of CSR is to "Be a socially responsible corporate entity with thrust on environment protection, ash utilization, community development, and energy conservation".

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Largest Indian Power Company Powering People’s Progress NTPC's approach towards CSR, further articulated in the corporate objectives on sustainable power development, is as follows:: "To contribute to   sustainable power development by discharging corporate social responsibilities. lead the sector in the areas of resettlement and rehabilitation and environment protection including effective ash-utilization, peripheral development and energy conservation practices." NTPC's fresh impetus on Community Development is reflected through formulation of CSRCD Policy, July 04, establishing NTPC foundation as a trust and initiating scheme for economic self reliance of physically challenged persons (PCP).

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Largest Indian Power Company Powering People’s Progress

The Social Commitment
NTPC believes in growth with a human face, and pursuing people-centred development. NTPC is a socially committed organisation and a socially responsible corporate citizen. It attaches great importance to discharging its overall social responsibilities to the community and the society at large where its projects and stations are located. In this regard Resettlement and Rehabilitation (R&R) program becomes an area of sharp focus, a program that addresses people affected directly or indirectly in the wake of the projects undertaken by NTPC.

The Pioneer
Sensitive to the social issues since its inception, the organisation framed

guidelines for the facilities to be given to the land oustees in 1980 Building on the earlier guidelines, a comprehensive R&R policy was formulated and for in May

approved implementation

1993. Based on its experiences and good practices adopted at various projects since the implementation of the 1993 policy, as also taking into consideration the GO's recently notified NPRR-2003, NTPC R&R policy has been revised in June 2005. The policy has been arrived at after intense consultation with the stakeholders.

The organisation was the first Public Sector Undertaking (PSU), and in that way the pioneer, in having such a policy in 1993. International funding agencies, as also the Government of India, recognise and acknowledge the experiences gained by NTPC in this significant task.

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Largest Indian Power Company Powering People’s Progress

The Comprehensive Policy Framework
The R&R policy aims at improving the overall economic status of Project Affected Persons (PAPs). This is achieved by providing opportunities in the fields of sustainable income, health, education, sanitation, communication and other such areas. Community development activities are carried out in a transparent and participative manner. Each program is based on the specific local requirement and guided by the extensive Socio Economic Surveys (SES). This helps meet the objective of ensuring that the Project Affected Persons (PAPs) improve or at least regain their previous standard of living. Efforts are made to adopt a holistic approach to community development.

Thrust is also given on participation and consultation of stakeholders and setting up of institutional mechanisms like Public Information Centre (PIC), Village Development Advisory Committee (VDAC) etc.

The PAPs are systematically categorised on an individual basis, thereby bringing into its fold homestead oustees, agricultural land owners, agricultural and non agricultural labourers, tribals, occupiers cultivating forest land etc. The Resettlement and Rehabilitation program is meticulously worked out for each PAP. The R&R policy options and entitlements include :

Resettlement
 Developed alternate free house plot in resettlement colony with

necessary infrastructure facilities or provisions for self resettlement.  Free transport arrangement for

belongings and reusable material or suitable transport grant.  Infrastructure to be provided

includes primary school, dispensary, panchayat ghar, drinking water well/ hand pumps, WBM roads, drainage, Sulabh Sauchalaya etc.  Suitable Resettlement Grant etc.

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Largest Indian Power Company Powering People’s Progress

Rehabilitation
      'Land for land' on a 'willing buyer willing seller' basis Other rehabilitation options based on need and requirement Capacity Addition Programmes Suitable Rehabilitation Grants, Subsistance Allowance etc. Other innovative measures like incentivising purchase of land by the landless etc. Additional Economic Opportunities as per need and requirement

The rest

rehabilitation on the of

plans sound Socio

foundation

economic surveys (SES). Independent and reputed professional conduct these institutes surveys.

Surveys help assess the information on each PAP and chalk out the

Rehabilitation Action Plan (RAP). RAPs are prepared for new expansion and green field projects The plans are finalised in a consultative manner with the PAPs and the State administration and soon they translate into viable projects. The plans primarily aim at resettling PAPs in resettlement colonies, providing them infrastructure facilities and also ways and means of rehabilitation.

The rehabilitation process is attuned to the local conditions and the needs of the people. Facilitation for Land for Land on a 'willing buyer willing seller basis' is the main focus for rehabilitation. The PAPs are encouraged to be partners in the implementation of the project. With an eye on long-term development, vocational training has been built into the rehabilitation process. The plans are implemented within a definite time frame and a specified budget.

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Largest Indian Power Company Powering People’s Progress

There is sharp focus on all round socio economic development of the community, which is why the efforts do not stop at the individual or family level redressal but take a holistic approach. Improving the roads, health care, education, vocational training, infrastructure development and sports are major activities. Apart from that various welfare and cultural activities are also taken up.

Raps Under Implementation
RAPs have been finalised for thirteen projects and are in various stages of implementation viz. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Kayamkulam Talcher Kaniha Vindhyachal Ash Dyke Korba Ash Dyke Rihand Ash Dyke Faridabad Simhadri Unchahar-II Sipat Anta-II Auraiya-II Kol Dam Barh

Remedial Action Plan
Some Projects/Stations of NTPC were already fully or substantially developed by the time the 1993R&R Policy was adopted/implemented in 1993. In those projects/stations also, the PAPs' Resettlement & Rehabilitation was taken care of and the inputs/facilities etc. were provided for. However, to cope with its total commitment to the well being of PAPs, the Company did a re-assessment of the activities in the older projects/stations and carried out a 'retrofit' R&R operation to bridge the gaps wherever they had occurred. Retrofit SES for such

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Largest Indian Power Company Powering People’s Progress 12 projects viz. Singrauli, Rihand-I, Vindhyachal-I, Korba, Kawas, Gandhar, Farakka, Kahalgaon, Ramagundam, Anta-I, Auraiya-I and NCPS Dadri have been carried out and Remedial Actions Plans (ReAPs) prepared. These ReAPs were time bound with a specified budget. All the 12 ReAPs have been completed and are closed as on date

Implementation, Monitoring And Evaluation Institutional Framework R&R Group
Recognising the importance of sound institutional framework to achieve the desired results NTPC has set up dedicated R&R groups. The R&R groups operate at projects, Regional Headquarters and the Corporate Centre. At the project level the group is responsible for coordinating and implementing the R&R plans and activities. The regional R&R groups are responsible for monitoring the progress of implementation of R&R plans and follow up of the respective R&R activities. At Corporate level, it oversees consistent application of policies, its revision from time to time and facilitates the projects and the regions in planning, scheduling ,budgeting and approval of RAPs etc.

The right skill mix has also been provided by associating people with social expertise and philanthropic thoughts, consultants, facilitators, social scientists wherever and whenever such help was felt necessary. Professional NGOs/CBOs capable of assisting self employment have been engaged at times to achieve the desired results depending upon the need and requirement. Encouragement has been given for the formation of informal groups at project level involving employees, their families, service groups etc to augment organisational efforts for the socio economic development of the areas.

For effective participation, consultation and transparency with the stakeholders in its activities, Public Information Centres (PICs) and Village Development Advisory Committees (VDACs) have been set up by the organisation. In addition to this, depending upon the need, the programmes are carried out closely with the NGOs/CBOs. The Grievance Redressal

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Largest Indian Power Company Powering People’s Progress Mechanism for each project encourages PAPs to approach them if dissatisfied with the arrangements.

In an endeavour to not just meet its promise but transcend, innovative practices are used from time to time depending on the project. Our personnel in-charge of R&R activities in the organisation endeavour to not just meet the formal organisational commitments made to the PAPs but go beyond them through the application of innovative practices from time to time

Public Information Centre (PIC)
To disseminate information on the project, PICs at Corporate Centre and the projects house an array of documents- survey reports, action plans, land records, policy etc. The PAPs are able to glean information on various facets of the project and also submit any query or grievance.

Village Development Advisory Committee (VDAC)

VDACs facilitates finalisation and implementation of RAPs in a participative manner. The representatives of PAPs, Gram Pradhan, Panchayat representative, Block Development Officer, other representatives of State Government NTPC and NGOs/CBOs, constitute it and meet regularly since the formulation of RAP till completion and closure of RAPs at respective projects.

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Largest Indian Power Company Powering People’s Progress

India is aiming at spectacular economic development in near future and this specifically needs to include all sectors to contribute, especially the rural sector where 80% of our population lives. Such an economic development cannot be achieved without availability of energy and subsequently efficient energy management which is crucial for rural development. As per census 2001, about 44% of the rural house-hold do not have access to electricity. Some of the villages are located in remote & inaccessible areas where it would be either impossible or extremely expensive to extend the power transmission network. In such isolated and remote rural areas, NTPC has initiated the concept of rural electrification through Distributed Generation (DG) projects for assisting the Government of India (GoI) in achieving the goal of “Electricity for all”. This will facilitate integrated development of the villages and subsequently economic growth of our country. NTPC has formulated a Business Model for implementation of these projects with respect to viability and long term availability. These projects are located within the village and managed, operated & maintained by the local villagers through a cooperative “Village Energy Committee” (VEC). The VEC is responsible for collecting electricity consumption charges from the consumers, payment to operator charges penalties if any and bears the O&M expenses. All decisions w.r.t. implementation & sustainability of the projects are taken by VEC with full confidence of the villagers by convening a Gram Sabha as per the guidelines for Panchayati Raj system of Governance. NTPC provides necessary technical support, training and capacity building of the VEC for enabling them to operate & manage the plant independently.

Objectives
   Implementation of distributed generation projects using locally available renewable resources such as biomass, solar photovoltaic, micro hydel, bio-diesel etc. Training & capacity building of local community to enable them to independently manage, operate & maintain the plant. To ensure viability and long term sustainability of DG projects.

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Largest Indian Power Company Powering People’s Progress   Integrated growth & development of rural areas by enhancing employment education, income generation & livelihood opportunities. To ensure implementation of various technologies as demo/pilot project.

Renewable Energy
Renewable energy (RE) is being perceived as an alternative source of energy for “Energy Security” and subsequently “Energy Independence” by 2020. Renewable energy technologies provide not only electricity but offer an environmentally clean and low noise source of power.

NTPC plans to broad base generation mix by evaluating conventional and non-conventional sources of energy to ensure long run competitiveness and mitigate fuel risks.

NTPC has also formulated its' business plan of capacity addition of about 1,000 MW thru renewable resources.

Portfolio of Renewable Power
S. No 1. 2. 3. 4. Renewable Energy Sources Wind energy farms Small Hydro Project Solar PV Power Project Solar Thermal Biomass Power Project Geothermal Power Project Capacity 650 MW 300 MW 5 MWe 10 MW 15 MW 30 MW

5. 6.

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Largest Indian Power Company Powering People’s Progress

Foray Into Renewable Energy
           100 MW wind farm. Wind resource assessment at NTPC Simhadri. Proposed 250 MW wind farm in Tamil Nadu. 8 MW hydro based plant at NTPC – Singrauli. 4 MW hydro based plant at NTPC – Rihand. 10 MW addition of solar field at NTPC- Anta. 5 MW solar plants at Andaman & Nicobar. Identification of site in Madhya Pradesh & Chhattisgarh for biomass based project on combustion technology. 1.5 MW biomass based power plant on gasificationtechnology in Madhya Pradesh. 1 MW bio-fuel based project in Chhattisgarh for cluster of villages. Identification of potential site(s) for geothermal based power plant.

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NTPC’s integrated approach towards Corporate Social Responsibility
For achieving its vision - “To be one of the world‟s largest and best power utilities, powering India‟s growth”, NTPC mission statement on CSR states - “Be a socially responsible corporate entity with thrust on environment protection, ash utilization, community development, and energy conservation”. NTPC‟s approach towards CSR has also been articulated in the corporate objectives on sustainable power development as stated below:  To contribute to sustainable power development by discharging corporate social responsibilities. 

To lead the sector in the areas of resettlement and rehabilitation and environment protection including effective ash-utilization, peripheral development and energy conservation practices.”

NTPC is a member of Global Compact, a UN initiative launched by its Secretary General Mr Kofi Annan and is committed to adhere to its ten principles in the areas of Human Rights, Labour, Environment and Anti-corruption.

NTPC is also a member of Corporate Roundtable on Development of Strategies for Environment (CoRE) initiated by TERI and confirmed its support for the principles outlined

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Largest Indian Power Company Powering People’s Progress in the CoRE Sustainability Charter drawn from International Chamber of Commerce‟s Business Charter for Sustainable Development.

NTPC has also adopted the Social Code framed by India Partnership Forum promoted by Confederation of Indian Industries (CII) and UNDP.

NTPC thus follows the global practice of addressing the CSR issue in an integrated multistakeholder approach covering the environment and social aspects.

The environmental concerns include Environment Impact Assessment, Environment Management Plans, Ash Utilisation, Energy Efficiency, Afforestation, Decentralised Distributed Generation and supply of power, Rain water harvesting, Energy Conservation and adoption of international standards like ISO-14000. These are administered through specific policy frameworks and dedicated institutional set up like Environment Engineering Group (EEG), Environmental Management Group (EMG), Ash Utilization Department (AUD), CENPEEP, SPV-A, Non-conventional Energy Sources Group etc.

Similarly the social concerns include Resettlement & Rehabilitation, Community Development, Safety, Adoption of International Standards like OHSAS-18000, Social Security for Old Age, Health, Education, Gender Equality, National Calamity, and special focus on the marginalized section of society during recruitment etc. These are administered through specific policy framework and dedicated institutional set up like R&R cell, Safety Department and respective sections of HR Department.

NTPC’s approach towards Community Development
Most of NTPC stations are located in remote rural areas which are socio-economically backward and deficient in the basic civic amenities. NTPC, as responsible corporate citizen has been addressing the issue of community development in the neighbourhood area of its stations, which had been impacted due to establishment of the project. This is administered primarily as part of resettlement and rehabilitation effort.

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Largest Indian Power Company Powering People’s Progress NTPC has now expanded it horizon and social vision to make its impact felt at national level by addressing the following niche domains of socio-economic issues at national level through establishing NTPC Foundation.  

To promote DDGS through covering the initial risks like cost of feasibility studies for the entrepreneur/ local communities To facilitate economic self- reliance of physically challenged persons, through establishing a development centre for physically challenged persons as national resource and development centre

   

To organise conservation of the national monuments and cultural heritage sites on selective basis To provide relief and assistance during national calamities etc To facilitate unemployed people in and around the new projects/ old stations in selfemployment through co-operatives / self-help groups Any other program/ activity as deemed appropriate by the Foundation.

NTPC also recognizes that generation of power is key to development, particularly in the remote and far-flung places where the power is either not available or is in acute shortage. The decentralized distributed generation and supply (DDGS) of power could be a plausible solution though it involves initial risk while formulating the project proposal. NTPC has the wherewithal of providing requisite technical support, formulating the project proposal and establishing the feasibility of DDGS on the specific request of an entrepreneur. Yet additional resources will be required to provide risk cover during the formulation of project proposal and establishing feasibility

NTPC recognizes that in the changing environment of liberalisation and globalization, the job opportunities are getting restricted. Thus, in future, the opportunities will depend on the entrepreneur skills and attitude of the individuals. This is more applicable to the section of disabled persons. Hence development of entrepreneurship among disabled persons is key issue for promoting economic self-reliance. Further, additional resources and support will be needed to fructify the entrepreneurship of this marginalized section of society.

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Largest Indian Power Company Powering People’s Progress NTPC also recognizes the need for conserving national monuments and cultural heritage sites and providing relief in case of national calamities.

The programme of facilitating the unemployed people in and around the new projects / old operating stations, in self-employment through co-operatives / self-help groups may be considered under the national programme. The programme may include provisions for the enabling mechanism such as backward linkage like tying up the input resources and forward linkage like marketing etc. Similar programme may also be included in unit level community development programme.

NTPC proposes to fill this gap through its community development policy at national level by addressing the issue of promoting economic self reliance among the physically challenged persons, covering initial risk at the feasibility study stage for the decentralized distributed generation of power, supporting conservation of national monuments and cultural heritage sites, providing relief during national calamities and any other program as deemed appropriate by the Foundation.

Community development at unit level / operating stations NTPC also recognizes that it has social responsibility to continue the community and peripheral development works in the neighbourhood area of its operating stations, where the same has been closed under R&R policy.

This will include any other program based on the need and requirement as deemed appropriate by the new project/ operating stations.

The approach of NTPC towards CSR-CD both at national and unit level may be oriented towards commitment and full involvement on planning and implementation. Where other agencies / organizations are involved, approach may focus on collaboration and partnership rather than just funding the programme.

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Largest Indian Power Company Powering People’s Progress It should be ensured that the efforts of government were not duplicated and sustainability was maintained. The approach would be towards filling the gaps in the existing governmental programmes and the local needs.

The annual plan of action would be formulated after appropriate consultation with the local government officials of the State.

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Largest Indian Power Company Powering People’s Progress

NTPC will establish a foundation under Indian Trust Act 1882 for addressing the niche domains of social development at national level through strategic interventions. The NTPC Foundation will provide greater focus on identified issues of concern, create partnership with various stakeholders, receive funds from national and international agencies etc. The Foundation will be the nodal agency for implementing the national level programmes as per the CSR-CD policy of NTPC.

The following niche domains of socio-economic development will be covered by the NTPC foundation.   To promote DDGS through covering the initial risks like cost of feasibility studies for the entrepreneur/ local communities To facilitate economic self- reliance of physically challenged persons, through establishing a development centre for physically challenged persons as national resource and development centre     To organise conservation of the national monuments and cultural heritage sites on selective basis To provide relief and assistance during national calamities etc To facilitate unemployed people in and around the new projects/ old stations in selfemployment through co-operatives / self-help groups Any other program/ activity related to social upliftment as deemed appropriate by he Foundation.

Aims and objectives of NTPC Foundation
To facilitate the entrepreneurs/ communities in formulating the project proposals and establishing the feasibility for promoting the decentralized distributed generation and supply of power (DDGS) for meeting the power and development requirement of remote and far flung places. The foundation will consider the risk mitigation by bearing the cost of such feasibility studies where the project is found unviable. The foundation will also extend the

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Largest Indian Power Company Powering People’s Progress NTPC‟s technical expertise in the field and provide the interface with NTPC – REC joint venture for collaboration and establishing DDGS as per the need and requirement.

The foundation will promote the plantation and forestry programmes for producing biomass required for DDGS programme.

To facilitate the disabled persons in improving the economic and employment opportunities. For this, the foundation will establish an a development centre for physically challenged persons as national resource and development centre for enhancing the economic opportunities through strategic interventions such as 1. Extending cover for initial risks like conducting the feasibility studies, market research etc., in case the project is found un-viable. 2. Facilitating micro-financing and/or venture/seed capital for project of economic self reliance and mentoring. 3. Providing requisite support from initial phase of identification of livelihood opportunity till achieving the level of self sustenance. 4. Conducting advocacy and awareness programs for identification of appropriate economic and employment opportunities 5. Identifying and administering the need based vocational/ managerial training programs with clear linkage to livelihood opportunity. 6. Giving preference to small and medium projects covering a group of persons

To organise conservation of national monuments and cultural heritage sites on selective basis.

To provide appropriate assistance and send volunteers and resources for relief and restoration in the times of national calamities.

To facilitate the unemployed people in and around the new projects / old operating stations, in self-employment through co-operatives / self-help groups. The programme may include provisions for the enabling mechanism such as backward linkage like tying up the input resources and forward linkage like marketing etc.

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To take up or support any other social upliftment programme (in addition to the programmes stated above) at national level as deemed appropriate.

To develop and undertake advocacy, awareness campaigns and community outreach programmes in the above areas. To interact with policy makers, regulatory bodies and responding to issues initiated by them.

To organize workshops/ conferences/ symposia on the above areas and the related areas. To interact collaborate and promote partnership with other related national and international agencies/ organization and seek funds/ grants for specific programmes/ projects.

Institutional set up
NTPC Foundation:

The NTPC Foundation will be governed by The Board of Trustees, details of which are given below: CMD Dir (HR) Dir (Fin) Independent Director Professional with required experience and/ or with right aptitude and full commitment on an honorary basis Staffing for day to day operations: The professionals may be engaged on fixed term contract basis as program officers based on the need and requirement or volunteers from present and past NTPC employees may be deputed. Chairman of Board of Trustee Trustee Trustee Trustee Secretary to the Trust Or Director General

Development Centre for physically challenged persons: The Development Centre for physically challenged persons will be a separate entity under the Foundation. The centre will be headed by a project director, who will report to the Board of the Trustees.

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The Development Centre will address the following four categories of disability.     Visually challenged persons Deaf and dumb persons Physically challenged persons Mentally challenged persons with mild intensity

The Development Centre will be located in its own building where, it will develop and maintain basic infrastructure facilities for providing supports like counselling, documentation centre, placement services, vocational training, market research etc. The Development Centre will also consider establishing sub-centres at regional / local level.

Implementation Mechanism
Planning & Co-ordination: The NTPC Foundation will be responsible for the overall planning and coordination of CD programmes at national level.

The Corporate CSR Group will coordinate with the NTPC Foundation for all related activities.

Monitoring and Evaluation: The monitoring of CD programme will be done by Foundation, which will submit quarterly report to NTPC management for its information.

The foundation will submit a quarterly progress report to the CSR group for apprising the management. The corporate CSR Group will review the work of Foundation and put up an exception report for appraising the management on quarterly basis.

The details will be presented to NTPC Management on regular basis.

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Largest Indian Power Company Powering People’s Progress The effectiveness of CD programme will be evaluated through external agencies for providing required feed back and inputs to formulate and improve the programmes in future.

Reporting: The NTPC Foundation will prepare its annual report.

The summary of the report will also be posted on the NTPC website under a dedicated section on CSR. The website will include the policy and the details of CD programmes undertaken etc.

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This part of policy addresses the issue of 'Community Development' in the neighbourhood area of operating stations where the same have been completed and closed as per the R&R policy of NTPC. The operating stations include the take over stations. The policy will also be applicable to NTPC managed stations for which the funds will be provided under the station expenses.

Aims and Objectives
To undertake community development in the neighbourhood area of operating stations with particular focus on women, children, disabled persons and aged persons.

To create appropriate partnership with the concerned stakeholders for the effective delivery of community development programmes through consultation and participation.

To explore and work in various domains of community development such as Health, Education, Drinking Water, peripheral development etc.

Programmes covered under unit level CSR-CD
Since, NTPC‟s operating stations are located all over India under varying socio-economic condition, the community development programmes have to be identified and formulated based on the specific needs and requirement of the particular site. The suggestive list of the programmes which could be considered by the operating stations while formulating the annual plans is given below.

Education: To organise Skill Development / Vocational Training and other training programmes to improve the skills and employability of the people, or for enabling people to start IGS. It will include sponsoring people for vocational training, ITI training, computer training etc.

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Largest Indian Power Company Powering People’s Progress Scholarships for the selected local children for studying in schools in NTPC township equivalent to fees charged by schools. Preference may be given to girl child.

Supply of Study material like bags, books, stationary etc.

Implementation of Quality Circle and 5S in schools, villages, panchayats.

Health: To conduct health surveys, identification of health concern, awareness campaigns, publicity printed material / films etc.

To organize regular immunization programme for children and medical checkup in schools.

To organise regular health camps like family planning, medical checkup for eye and heart etc. with particular focus on women, children, disabled persons and old age persons.

Peripheral Development: To augment basic infrastructure facilities like area electrification, community centre, panchayat ghar, water drains, roads etc. as per the need and requirement of local administration based on the need assessment survey to be carried out by the NTPC.

To facilitate the creation / upgradation of community health / educational facilities in partnership with the concerned government agencies and the local community. Priority may be given to those schools / primary health centre which are operating but do not have facilities like building, equipments etc.

The programmes for providing community infrastructure will be on the basis of bearing one time capital cost for creating such infrastructure and on the basis of written assurance that the operational and maintenance cost of such infrastructure will be borne by the concerned stakeholder like the Government Department / Agency or the Panchayat/ local authority or the community based organizations/ non governmental organizations etc.

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Largest Indian Power Company Powering People’s Progress Others: To promote rural sports and organise annual sports meet etc. in the villages by providing the equipments and other facilities. Each station will compulsorily identify a specific day/ week for organising annual rural sports meet.

Sponsoring deserving local sportsman for training and development at national sports institutes.

To organize Veterinary camp for the cattle stock.

To promote community plantation and forestry programmes.

To facilitate the unemployed people in and around the new projects / old operating stations, in self-employment through co-operatives / self-help groups. The programme may include provisions for the enabling mechanism such as backward linkage like tying up the input resources and forward linkage like marketing etc.

In addition, any other programme will be considered under this policy as deemed appropriate by the Head of the Station.

Institutional set up
Corporate Centre: The Corporate CSR Group will be responsible for policy matters, and compilation of information and annual reports. The Corporate CSR Group will also be responsible for designing the training programmes for CSR-CD staff, organising annual CSRCD meet and facilitating the processing of allocation of funds to stations.

Regional headquarters: A nodal officer from HR Department will coordinate and monitor the CD activities at stations under region and will compile the quarterly and annual CD report for submission to Corporate CSR Department. The region will also form an advisory committee for considering the unit level CSR – CD programmes and may include the representatives of concerned State Government.

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Largest Indian Power Company Powering People’s Progress Operating Stations: The CSR-CD policy will be implemented through dedicated CSR Cell under the HR Department. The Head of HR will be over all responsible at Stations.

Volunteering by NTPC Employees & their family members: The volunteering by NTPC employees will be promoted through the NGOs created by NTPC employees at stations, which will be partner in planning and implementation of the identified CD programmes. NTPC employees will also be encouraged to mentor the needy local population, volunteer with the NTPC Foundation and participate in the relief work in cases of national calamities.

Implementation Mechanism
Planning & Co-ordination: The specific programmes will be identified based on the need of communities, which will change from time to time and location to location. The CD Programme will, therefore, be formulated based on Need Assessment Surveys (NAS) for identifying the specific areas of concern. Based on the survey, a detailed programme report will be prepared detailing the need for a CD programme, time frame of implementation and budget.

The HR Department at Stations will prepare annual plan for each year. Preference will be given to those activities, for which the State Government/ Local Administration/ Panchayat provides matching budget/ grant. The head of HR at operating stations will be responsible for over all planning and coordination.

Consultation and participation of stakeholders: The targeted communities and the local authorities will be closely involved in the process of planning and implementation of the CD programmes to the extent possible and subject to meeting the NTPC's rules and procedures.

The Village Development Advisory Committee (VDAC) comprising of representatives from the district administration, local authorities, Panchayat / Nagar Nigam, NGOs, local community and NTPC will be formed for consultation while formulating annual plans.

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Largest Indian Power Company Powering People’s Progress The annual plan will be prepared based on the findings of need assessment surveys. The findings of the need assessment survey and the draft of the annual plan will be discussed in the VDAC. The views of VDAC will be considered subject to provisions of NTPC policy and availability of budget.

Monitoring and Evaluation: The Head of HR at operating stations will review the CD programme on monthly basis. The Head of stations will review progress on quarterly basis in the SMC.

At regional level, the implementation of CD programme will be regularly reviewed in the regional head of HR meeting for identification of need for specific interventions. The regional ED will review the progress of Stations in that region on six monthly basis in RMC.

At corporate level, the outcome of the meeting of regional Head of HR will be deliberated for suggesting suitable policy interventions. The Dir (HR) will review the progress on half yearly basis. The details will be presented to the NTPC management regularly.

The effectiveness of CD programme will be evaluated through external agencies for providing required feed back and inputs to formulate and improve the programmes in future.

Reporting: Each station will prepare an annual report of community development activities delineating the activities identified, benefits accrued to neighbouring communities and the number of people benefited.

The regional HQ will compile and prepare an annual report of the CD activities carried out in the operating stations of that region.

The Corporate CSR Department will compile and prepare an annual report for the Corporation.

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Largest Indian Power Company Powering People’s Progress The summary of the report will be published in print and also posted on the NTPC website under a separate dedicated section on CSR. The website will include the policy, the details of CD programmes undertaken and other details.

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Largest Indian Power Company Powering People’s Progress

An amount of up to Rs. 17 crores will be earmarked every year for implementation of CSRCD programs as per this policy.

The allocation of funds may vary depending on the need and requirement of NTPC operating stations, NTPC foundation and provision for the national calamity in the respective year and therefore, will be decided on year to year basis. The broad allocation will likely be as follows:

S.No. 1 2 3

Allocation Operating Station NTPC Foundation Unallocated (for foundation, stations, National calamities etc.) Total

%age of funds 50-60 30-40 10 100

Net Value (Rs. In Cr.) 8.50-10.20 5.10-6.80 1.7 17

Allocation of funds for the operating stations will be based on the proposals submitted by these stations and the overall allocation of funds.

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Largest Indian Power Company Powering People’s Progress

Since business organisations are of different sizes there is no one-size-fits-all method for implementing a CSR approach: each firm has unique characteristics and circumstances that affects how it views its social responsibilities and also its awareness of CSR issues and how much work it has already done towards implementing a CSR approach.

Likewise NTPC also has its unique characteristics and circumstances that affect its CSR approach and implementation. Being a thermal power generation company NTPC‟s main concern is to minimising the adverse impacts of its operations on the environment. Besides undertaking various measures to protect and improve the ecology around it operating stations and at national level, NTPC also undertakes various other CSR activities such as community development, resettlement and rehabilitation activities, etc.

Though NTPC is a highly socially responsible organisation performing various CSR activities in a systematic manner, we would like to suggest the following implementation framework (see next page). This would help the organisation to integrate economic, social and environmental decision-making through out the firm. This will help the enterprise to reap optimal benefits for itself and its shareholders, and in turn for those who are affected by the firm‟s activities. This framework follows the familiar “plan, do, check and improve” in the areas of quality and environment management.

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Largest Indian Power Company Powering People’s Progress
Implementation Framework When? (Conceptual phase) Plan What? (Task delineation)
        

How? (Checkpoints on the journey) Assemble a CSR leadership team Develop a working definition of CSR Review corporate documents, processes and activities Identify and engage key stakeholders Build support with senior management and employees Research what others are doing prepare a matrix of proposed CSR actions Develop ideas for proceeding and the business case for them Decide on direction, approach and focus areas Do a scan of CSR commitments Hold discussions with major stakeholders Create a working group to develop the commitments Prepare a preliminary draft Consult with affected stakeholders Develop an integrated CSR decision-making structure Prepare and implement a CSR business plan Set measurable targets and identify performance measures Engage employees and others to whom CSR commitments apply Design and conduct CSR training Establish mechanisms for addressing problematic behaviour Create internal and external communications plans Measure and verify performance Engage stakeholders Report on performance Evaluate performance Identify opportunities for improvement Engage stakeholders

1.Conduct a CSR assessment

2. Develop a CSR strategy

Do 3. Develop CSR commitments

       

4. Implement CSR commitments

   

Check

5. Verify and report on progress

     

Improve

6. Evaluate and improve

Cross-check: One cycle completed

Return to plan and start the next cycle

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The research has revealed that social responsibility is regarded as an important issue within the NTPC organisation. And therefore NTPC has been showing a positive commitment towards corporate social responsibility and demonstrating a socially responsible behaviour by being engaged in a variety of socially responsible actions and doing this irrespective of any benefits that such action might bring to the organisation.

Our analysis and findings about NTPC reveal that the organisation has been engaged in a variety of socially responsible activities - internal as well as external to the organisation. The internal activities include NTPC‟s commitment towards improving the quality of life of its workforce and their families. While the external activities include protecting and improving the ecology, commitment towards improving the quality of life of the local community as well as the society at large, through activities like community development, resettlement and rehabilitation, etc.

Thus, we conclude that NTPC consider CSR to be an important and imperative activity ethically, legally, socially and commercially. An activity that enables the organisation to “give something back to the community”.

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    

www.ntpc.co.in www.google.co.in www.karmayog.com www.csmworld.com www.businessworld.com

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1.

What is CSR?

2.

Why is CSR important?

3.

As we all know that corporate social responsibility for on organization is not only for its customers and the masses but also for its employees then in that area what are the necessary measures taken by N.T.P.C.?

4.

What are the other measures taken by NTPC for its employees? What is NTPC‟s Project Affected Persons (PAPs )project?

5.

6.

Can you elaborate on your CSR project i.e. the issue of Project Affected Persons (PAPs)?

7.

What is the rehabilitation and resettlement project of N.T.P.C all about?

8.

What is the remedial action plan for the various projects?

9.

N.T.P.C. supports which institutions and bodies in which states?

10.

What is the Distributed Generation prospective of NTPC?

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