Network Service Maintenance Agreement

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Network Service Maintenance Agreement Powered By Docstoc
					Accounting for Network Costs

                        Accounts                                                                 Comment               NCSU Account Number
 532140 Other Information Technology Services                                       Updated title and definition       51921
 To record contract personnel costs for analyzing, designing, implementing
 and/or providing applications development support for a system or system
 modification. This account also includes amounts paid to ITS or other outside
 vendors for supplemental programming staff and data entry. Post technical
 operations support costs to one of the following accounts: 532141, 532142,
 532143, 532144, 532145, or 532146.


 532141 WAN Support Services                                                        Effective July 1, 2002             51924
 To record contract personnel costs for analyzing, designing, implementing,
 and/or supporting a wide area network.
 532142 Video Transmission Support Services                                         Effective January 1, 2003          51925
 To record contract personnel costs for analyzing, designing, implementing,
 and/or supporting a video transmission system
 532143 LAN Support Services                                                        Effective January 1, 2003          51926
 To record services purchased from independent contractors, consultants, and
 other external organizations for analyzing, designing, implementing, and/or
 supporting a local area network. Charges to this account are for labor only,
 such as contracted personnel to supplement agency LAN support staff. A
 vendor contract that includes the implementation of LAN hardware/software in
 which the vendor retains ownership is a managed LAN service contract and
 should be recorded under account 532822 Managed LAN Service Charge.



 532144 Personal Computer and Printer Support Services                              Effective January 1, 2003          51927
 To record contract personnel costs for personal computer (PC) and printer
 installation, configuration, and support. This includes supplemental staffing or
 seat management contract costs for PCs and printers. Record PC/printer
 repair costs (parts/labor) in account 532337. Record PC/printer maintenance
 agreements in account 532447.


 532145 Server Support Services                                                     Effective January 1, 2003          51928
 To record contract personnel costs to support server installations,
 configuration, and upgrades including supplemental staffing and seat
 management contract costs for servers. This account captures only technical
 support, not applications development. Record server repair costs
 (parts/labor) in account 532338. Record server maintenance agreements in
 account 532450.

 532146 Mainframe Support Services                                                  Effective January 1, 2003          51929
 To record contract personnel costs to support a mainframe including
 supplemental staffing. This account captures only technical support, not
 applications development. Record mainframe maintenance agreements in
 account 532451.




                          Accounts                                        Comment                                      NCSU Account Number
 Repair - a one-time or short-term agreement between a
 vendor and the agency to remediate a problem with a product
 or piece of equipment. Often the agreement rate is based
 upon an hourly labor charge plus parts and supplies. Both
 parts and labor are recorded in the same NCAS account
 code.
 532332 Repairs-Other Computer Equipment                     Updated title and definition                              53540
 To record the costs of repairs to computer equipment not recorded in a more
 specific account such as 532334, 532335, 532336, 532337, or 532338.


 532334 Repairs-WAN equipment                                                       Effective January 1, 2003          53541
 532335 Repairs-Video Transmission Equipment.                                       Effective January 1, 2003          53542



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  532336 Repairs-LAN equipment                                                 Effective January 1, 2003          53543
  To record the costs of repairs to local area network equipment and devices
  not accounted for in more specific accounts such as 532337 or 532338.


  532337 Repairs-Personal Computers and Printers                               Effective January 1, 2003          53544
  532338 Repairs-Servers                                                       Effective January 1, 2003          53545
  Maintenance Agreement - a contract between the vendor
  and the agency specifying a level of ongoing support for a
  product or piece of equipment. Maintenance agreements
  often cover a one-year or longer time period.
  532441 Maintenance Agreement-Other Software                                  Updated title and definition       54430
  To record costs of a maintenance agreement on other software not recorded
  in a more specific account such as 532442, 532448, 532449, or 532452.


  532442 Maintenance Agreement - WAN Software.                                 Effective July 1, 2002             54431
  532443 Maintenance Agreement - Other DP Equipment                            Effective July 1, 2002             54432
  To record costs of a separate maintenance agreement on other data
  processing equipment not recorded in a more specific account such as
  532444, 532445, 532446, 532447, 532450, 532451.
  532444 Maintenance Agreement -WAN Equipment                                  Effective July 1, 2002             54433
  532445 Maintenance Agreement - Video Transmission                            Effective July 1, 2002             54434
  Equipment
  532446 Maintenance Agreement for LAN Equipment                               Effective January 1, 2003          54435
  To record costs of a separate maintenance agreement on local area network
  equipment, not recorded in a more specific account such as 532447, 532450,
  532451.
  532447 Maintenance Agreement for Personal Computers and Effective January 1, 2003                               54436
  Printers
  532448 Maintenance Agreement for Personal Computer      Effective January 1, 2003                               54437
  Software
  To record costs of a maintenance agreement on software loaded on a laptop
  or desktop computer.
  532449 Maintenance Agreement for Server Software                             Effective January 1, 2003          54438
  To record costs of a maintenance agreement on all software loaded on
  network server(s).
  532450 Maintenance Agreement for Servers                                     Effective January 1, 2003          54439
  532451 Maintenance Agreement for a Mainframe Computer                        Effective January 1, 2003          54440

  532452 Maintenance Agreement for Mainframe Software          Effective January 1, 2003                          54441
Rent/Lease Agreement - a contract between the vendor and
the agency to use a product or piece of equipment and required
software for a specified length of time. If an ongoing
maintenance charge is specified as part of the rent/lease
agreement, record the maintenance cost in the same NCAS
account as the rent/lease charge.
  532523 Rent/Lease - Voice Communications Equipment           Existing account                                   54320
  To record charges for voice-based communications equipment including
  software and maintenance as set forth in a rent/lease agreement.


  532530 Rent/Lease - Other Computer Equipment                                 Effective July 1, 2002             54360
  To record costs of a rent/lease agreement on other data processing
  equipment not recorded in a more specific account such as 532531, 532532,
  532533, 532534, 532535, 532536.
  532531 Rent/Lease - WAN Equipment                                            Effective July 1, 2002             54361
  532532 Rent/Lease - Video Transmission Equipment.                            Effective July 1, 2002             54362
  532533 Rent/Lease of LAN Equipment                                           Effective January 1, 2003          54363
  To record costs of a rent/lease agreement on local area network equipment
  not recorded in a more specific account such as 532534, 532535, 532537.


  532534 Rent/Lease of Personal Computers and Printers                         Effective January 1, 2003          54364
  532535 Rent/Lease of Servers                                                 Effective January 1, 2003          54365
  532536 Rent/Lease of Mainframe Equipment                                     Effective January 1, 2003          54366
  532541 Rent/Lease of Personal Computer Software                              Effective January 1, 2003          54370



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  532542 Rent/Lease of Server Software                                              Effective January 1, 2003          54371
  532543 Rent/Lease of Mainframe Software                                           Effective January 1, 2003          54372




                        Accounts                                                                Comment                NCSU Account Number
  532811 Telephone Service                                                          Existing account                   53210
 To record voice transmission costs excluding cellular phone charges and data
 transmission costs (WAN charges).
  532812 Telecommunication Data Charge                                              Existing account                   53230, 53290, 53260,
 To record data transmission costs (WAN charges) such as shared data                                                   53270
 charges, point-to-point data charges, and NCREN Gateway internet fees.


  532813 Teleconference Charges                                                     Existing account                   53231
  532814 Cellular Phone Services                                                    Existing account                   53250
 Expenditures incurred for cellular phone service for State business use.

532815 E-mail and Calendaring Service                                               Existing account                   53291
  532816 Video Transmission Charge                                                  Effective July 1, 2002             53240
 To record video transmission costs such as NCIH charges
  532817 Internet Service Provider Charge                                           Effective July 1, 2002             53292
 To record dial-up or direct service link costs when the service is provided by a
 non-state entity (e.g. AOL, RoadRunner, GTE, Earthlink)
  532818 Data Wiring Service Charge                                                 Effective January 1, 2003          53271
 To record charges for consultation, design, installation, or support for data
 transmission wiring that is not part of a capital improvement project.


  532819 Telephone Wiring Service Charge                                            Effective January 1, 2003          53272
 To record charges for consultation, design, installation, or support for
 telephone wiring that is not part of a capital improvement project.
  532821 Computer/ Data Processing Services                                         Existing account                   53810
 To record data processing charges for mainframe or UNIX services. This
 account is to be used for services purchased from ITS or other outside
 vendors.
  532822 Managed LAN Service Charge                                                 Effective January 1, 2003          53811
 To record managed local area network services purchased from ITS (e.g.
 MaPS) and other outside vendors. Managed LAN services include hardware,
 systems level software, monitoring, hot spare replacement in case of failure,
 and end of life replacement. In a managed LAN service contract, the vendor
 retains ownership of the hardware/software and provides the staffing
 necessary to maintain the LAN platform. Do not use this account to record
 contracted personnel costs. Staffing to supplement agency LAN support staff
 should be recorded in account 532142 LAN Support Services.




                        Accounts                                                                Comment                NCSU Account Number
  533120 Data Processing Supplies                                                   Existing account                   52650




                       Accounts                                                                 Comment                NCSU Account Number
  534355 Communication Cable Contracts - Constructed                                Existing account                   55837
  Buildings
  534455 Communication Cable Contracts - Other Structures                           Existing account                   55928
  and Improvements




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                      Accounts                                                                Comment                NCSU Account Number
 534528 Voice Communications Equipment                                            Existing account                   55522, 55550
 To record charges for voice-based communications equipment including
 bundled software.
 534530 Other DP Equipment                                                        Effective July 1, 2002             55570
 To record costs of purchasing other data processing equipment not recorded
 in a more specific account such as 534531, 534532, 534533, 534534,
 534535, 534536.
 534531 WAN Equipment.                                                            Effective July 1, 2002             55571
 534532 Video Transmission Equipment                                              Effective July 1, 2002             55572
 534533 LAN Equipment Purchases                                                   Effective January 1, 2003          55573
 To record costs of purchasing local area network equipment not recorded in a
 more specific account such as 534534, 534535, 534536.


 534534 Personal Computer and Printer Purchases                                   Effective January 1, 2003          55574
 534535 Server Purchases                                                          Effective January 1, 2003          55575
 534536 Mainframe Purchases                                                       Effective January 1, 2003          55576




                       Accounts                                                                Comment               NCSU Account Number
 534711 Other Computer Software                                                   Effective July 1, 2002             55221
 To record the purchase of commercial off the shelf software not recorded in a
 more specific account such as 534712, 534713, 534714, 534715, or 534720.


 534712 WAN Software                                                              Effective July 1, 2002             55222
 534713 Personal Computer Software Purchases                                      Effective January 1, 2003          55223
 To record purchase of commercial off the shelf software loaded on a laptop or
 desktop personal computer.
 534714 Server Software Purchases                                                 Effective January 1, 2003          55224
 To record purchase of commercial off the shelf software installed on a server.

 534720 Mainframe Software                                                        Existing account                   55225
 To record purchase of commercial off the shelf software installed on a
 mainframe.
 534730 External Develop Software                                                   Existing account                 55226




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                        Description                                                      Comment                NCSU Account Number
 Other Information Technology Services                                           Updated title and definition   51921
 To record contract personnel costs for analyzing, designing, implementing
 and/or providing applications development support for a system or system
 modification. This account also includes amounts paid to ITS or other
 outside vendors for supplemental programming staff and data entry. Post
 technical operations support costs to one of the following accounts: 51924,
 51925, 51926, 51927, 51928 or 51929


 WAN Support Services                                                            New Account - Effective July   51924
 To record contract personnel costs for analyzing, designing, implementing,      1, 2002
 and/or supporting a wide area network.
 Video Transmission Support Services                                             New Account - Effective        51925
 To record contract personnel costs for analyzing, designing, implementing,      January 1, 2003
 and/or supporting a video transmission system
 LAN Support Services                                                            New Account - Effective        51926
 To record services purchased from independent contractors, consultants, and     January 1, 2003
 other external organizations for analyzing, designing, implementing, and/or
 supporting a local area network. Charges to this account are for labor only,
 such as contracted personnel to supplement agency LAN support staff. A
 vendor contract that includes the implementation of LAN hardware/software in
 which the vendor retains ownership is a managed LAN service contract and
 should be recorded under account 53811 Managed LAN Service Charge.



 Personal Computer and Printer Support Services                                  New Account - Effective        51927
 To record contract personnel costs for personal computer (PC) and printer       January 1, 2003
 installation, configuration, and support. This includes supplemental staffing
 or seat management contract costs for PCs and printers. Record PC/printer
 repair costs (parts/labor) in account 53544. Record PC/printer maintenance
 agreements in account 54436.
 Server Support Services                                                         New Account - Effective        51928
 To record contract personnel costs to support server installations,             January 1, 2003
 configuration, and upgrades including supplemental staffing and seat
 management contract costs for servers. This account captures only technical
 support, not applications development. Record server repair costs
 (parts/labor) in account 53545. Record server maintenance agreements in
 account 54439.

 Mainframe Support Services                                                      New Account - Effective        51929
 To record contract personnel costs to support a mainframe including             January 1, 2003
 supplemental staffing. This account captures only technical support, not
 applications development. Record mainframe maintenance agreements in
 account 54440.




  Operation Services and Expenses:
Expenditures incurred for the purchase of services to insure the on-going operation of the State's buildings and
equipment or other property requirements. These services may be provided by external commercial firms, other state
agencies, and/or divisions within the same organization. Parts associated with service costs may be combined and
charged in this group.

                         Description                                                      Comment               NCSU Account Number
 Repair - a one-time or short-term agreement between a
 vendor and the agency to remediate a problem with a product
 or piece of equipment. Often the agreement rate is based
 upon an hourly labor charge plus parts and supplies. Both
 parts and labor are recorded in the same account code.

 Repairs-Other Computer Equipment                                                Updated title and definition   53540




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                                                                               Updated title and definition
 To record the costs of repairs to computer equipment not recorded in a more
 specific account such as 53541, 53542, 53543, 53544, or 53545.


 Repairs-WAN equipment                                                         New Account - Effective        53541
                                                                               January 1, 2003
 Repairs-Video Transmission Equipment.                                         New Account - Effective        53542
                                                                               January 1, 2003
 Repairs-LAN equipment                                                         New Account - Effective        53543
 To record the costs of repairs to local area network equipment and devices    January 1, 2003
 not accounted for in more specific accounts such as 53544 or 53545.


 Repairs-Personal Computers and Printers                                       New Account - Effective        53544
                                                                               January 1, 2003
 Repairs-Servers                                                               New Account - Effective        53545
                                                                               January 1, 2003
 Maintenance Agreement - a contract between the vendor and
 the agency specifying a level of ongoing support for a product
 or piece of equipment. Maintenance agreements often cover
 a one-year or longer time period.
 Maintenance Agreement-Other Software                           Updated title and definition                  54430
 To record costs of a maintenance agreement on other software not recorded
 in a more specific account such as 54431, 54437, 54438, or 54441.


 Maintenance Agreement - WAN Software.                                         New Account - Effective July   54431
                                                                               1, 2002
 Maintenance Agreement - Other DP Equipment                                    New Account - Effective July   54432
 To record costs of a separate maintenance agreement on other data             1, 2002
 processing equipment not recorded in a more specific account such as
 54433, 54434, 54435, 54436, 54439, or 54440.
 Maintenance Agreement -WAN Equipment                                      New Account - Effective July       54433
                                                                           1, 2002
 Maintenance Agreement - Video Transmission Equipment                      New Account - Effective July       54434
                                                                           1, 2002
 Maintenance Agreement for LAN Equipment                                   New Account - Effective            54435
 To record costs of a separate maintenance agreement on local area network January 1, 2003
 equipment, not recorded in a more specific account such as 54436, 54439, or
 54440.
 Maintenance Agreement for Personal Computers and Printers New Account - Effective                            54436
                                                                           January 1, 2003
 Maintenance Agreement for Personal Computer Software                      New Account - Effective            54437
 To record costs of a maintenance agreement on software loaded on a laptop January 1, 2003
 or desktop computer.
 Maintenance Agreement for Server Software                                     New Account - Effective        54438
 To record costs of a maintenance agreement on all software loaded on          January 1, 2003
 network server(s).
 Maintenance Agreement for Servers                                             New Account - Effective        54439
                                                                               January 1, 2003
 Maintenance Agreement for a Mainframe Computer                                New Account - Effective        54440
                                                                               January 1, 2003
 Maintenance Agreement for Mainframe Software                                  New Account - Effective        54441
                                                                               January 1, 2003
Rent/Lease Agreement - a contract between the vendor and
the agency to use a product or piece of equipment and required
software for a specified length of time. If an ongoing
maintenance charge is specified as part of the rent/lease
agreement, record the maintenance cost in the same NCAS
account as the rent/lease charge.
  Rent/Lease - Voice Communications Equipment                  Existing account                               54320




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                                                                                 Existing account
 To record charges for voice-based communications equipment including
 software and maintenance as set forth in a rent/lease agreement.


  Rent/Lease - Other Computer Equipment                                          New Account - Effective July    54360
 To record costs of a rent/lease agreement on other data processing              1, 2002
 equipment not recorded in a more specific account such as 54361, 54362,
 54363, 54364, 54365, or 54366.
  Rent/Lease - WAN Equipment                                                     New Account - Effective July    54361
                                                                                 1, 2002
  Rent/Lease - Video Transmission Equipment.                                     New Account - Effective July    54362
                                                                                 1, 2002
  Rent/Lease of LAN Equipment                                                    New Account - Effective         54363
 To record costs of a rent/lease agreement on local area network equipment       January 1, 2003
 not recorded in a more specific account such as 54364, 54365, or 54366.


  Rent/Lease of Personal Computers and Printers                                  New Account - Effective         54364
                                                                                 January 1, 2003
  Rent/Lease of Servers                                                          New Account - Effective         54365
                                                                                 January 1, 2003
  Rent/Lease of Mainframe Equipment                                              New Account - Effective         54366
                                                                                 January 1, 2003
  Rent/Lease of Personal Computer Software                                       New Account - Effective         54370
                                                                                 January 1, 2003
  Rent/Lease of Server Software                                                  New Account - Effective         54371
                                                                                 January 1, 2003
  Rent/Lease of Mainframe Software                                               New Account - Effective         54372
                                                                                 January 1, 2003




  Other Purchased Services:
Expenditures incurred for the reimbursement of travel expense and other required operational services, such as
communication costs and insurance.

                                Description                                                Comment               NCSU Account Number
  Telephone Service                                                              Existing account                53210
 To record voice transmission costs excluding cellular phone charges and
 data transmission costs (WAN charges).
  Telecommunication Data Charge                                                  Existing account                53230, 53290, 53260,
 To record data transmission costs (WAN charges) such as shared data                                             53270
 charges, point-to-point data charges, and NCREN Gateway internet fees.


  Teleconference Charges                                                         New Account - Effective July    53231
                                                                                 1, 2002
  Cellular Phone Services                                                        Existing account                53250
 Expenditures incurred for cellular phone service for State business use.

  E-mail and Calendaring Service                                                  New Account - Effective July   53291
                                                                                  1, 2002
 Video Transmission Charge                                                        New Account - Effective July   53240
 To record video transmission costs such as NCIH charges                          1, 2002
 Internet Service Provider Charge                                                 New Account - Effective July   53292
 To record dial-up or direct service link costs when the service is provided by a 1, 2002
 non-state entity (e.g. AOL, RoadRunner, GTE, Earthlink)
  Data Wiring Service Charge                                                     New Account - Effective         53271
 To record charges for consultation, design, installation, or support for data   January 1, 2003
 transmission wiring that is not part of a capital improvement project.


  Telephone Wiring Service Charge                                                New Account - Effective         53272
                                                                                 January 1, 2003


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                                                                                 New Account - Effective
 To record charges for consultation, design, installation, or support for        January 1, 2003
 telephone wiring that is not part of a capital improvement project.
 Computer/ Data Processing Services                                              Existing account               53810
 To record data processing charges for mainframe or UNIX services. This
 account is to be used for services purchased from ITS or other outside
 vendors.
 Managed LAN Service Charge                                                      New Account - Effective        53811
 To record managed local area network services purchased from ITS (e.g.          January 1, 2003
 MaPS) and other outside vendors. Managed LAN services include hardware,
 systems level software, monitoring, hot spare replacement in case of failure,
 and end of life replacement. In a managed LAN service contract, the vendor
 retains ownership of the hardware/software and provides the staffing
 necessary to maintain the LAN platform. Do not use this account to record
 contracted personnel costs. Staffing to supplement agency LAN support staff
 should be recorded in account 51926 LAN Support Services.




 General Administrative Supplies:

                        Description                                                        Comment              NCSU Account Number
 Data Processing Supplies                                                        Existing account               52650




 Construction of Buildings and Other Structures
 or Improvements:

                      Description                                                          Comment              NCSU Account Number
 Communication Cable Contracts - Constructed Buildings                           Existing account               55837
 Communication Cable Contracts - Other Structures and                            Existing account               55928
 Improvements




 Equipment:

                      Description                                                          Comment              NCSU Account Number
 Voice Communications Equipment                                                  Existing account               55522, 55550
 To record charges for voice-based communications equipment including
 bundled software.
 Other DP Equipment                                                              New Account - Effective July   55570
 To record costs of purchasing other data processing equipment not recorded      1, 2002
 in a more specific account such as 55571, 55572, 55573, 55574, 55575, or
 55576.
 WAN Equipment.                                                               New Account - Effective July      55571
                                                                              1, 2002
 Video Transmission Equipment                                                 New Account - Effective July      55572
                                                                              1, 2002
 LAN Equipment Purchases                                                      New Account - Effective           55573
 To record costs of purchasing local area network equipment not recorded in a January 1, 2003
 more specific account such as 55574, 55575, or 55576.
 Personal Computer and Printer Purchases                                         New Account - Effective        55574
                                                                                 January 1, 2003
 Server Purchases                                                                New Account - Effective        55575
                                                                                 January 1, 2003
 Mainframe Purchases                                                             New Account - Effective        55576
                                                                                 January 1, 2003



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 Intangible Assets:

                       Description                                                     Comment                   NCSU Account Number
 Other Computer Software                                                       New Account - Effective July      55221
 To record the purchase of commercial off the shelf software not recorded in a 1, 2002
 more specific account such as 55222, 55223, 55224, 55225, or 55226.


 WAN Software                                                                  New Account - Effective July      55222
                                                                               1, 2002
 Personal Computer Software Purchases                                          New Account - Effective           55223
 To record purchase of commercial off the shelf software loaded on a laptop or January 1, 2003
 desktop personal computer.
 Server Software Purchases                                                        New Account - Effective        55224
 To record purchase of commercial off the shelf software installed on a server.   January 1, 2003

 Mainframe Software                                                               New Account - Effective July   55225
 To record purchase of commercial off the shelf software installed on a           1, 2002
 mainframe.
 External Develop Software                                                        New Account - Effective July   55226
                                                                                  1, 2002




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