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					Our Customer Terms                                                                     Page 1 of 28

Telstra Mobile Section




1        Recent Changes
1.1      This document lists recent changes to the Telstra Mobile section of Our Customer
         Terms

Date of change       Service/Feature    What has changed?                  See Section

15 April 2011        SMS Access         Addition of terms for the use of   Part J - Enhanced Business Services,
                     Manager            the Telstra Dial-Up Access         clause 4.9 - 4.13
                                        platform through SMS Access
                                        Manager service

13 April 2011       Telstra Pre-Paid    Exit of Telstra Pre-Paid Home      Part B - Pricing Plans - Pre Paid
                                                                           Pricing Plans - clause 2
                    Home
                                                                           Part K - Telstra Next G Wireless Link
                                                                           Service - clause 2.19

                    Telstra Mobile      Included that other                Part G, Data Services, Section 12,
                    Broadband – Next    approved post mobile voice         clauses 12.18
12 April 2010       G network           plans may be eligible voice
                                        plans for Business Mobile
                                        Data Pack

                     Telstra Mobile     From 12 April 2010 Business        Part G, Data Services, Section 12,
                     Broadband – Next   Mobile Data Pack can only be       clauses 12.19
12 April 2010        G network          connected to mobile handsets
                                        or mobile tablets with voice
                                        capabilities. If the Business
                                        Mobile Data Pack is connected
                                        to another device, the
                                        connection will be moved to a
                                        Monthly Casual Data Plan with
                                        a monthly service fee of $39

                     Telstra Mobile     Amendment to the Fee for           Part G, Data Services, Section 12,
                     Broadband – Next   eligible data usage exceeding      clauses 12.56
12 April 2010        G network          the monthly included data
                                        allowance, for the $29 data
                                        plan

31 March 2011        Telstra Talk Now   Amendment to remove                Part D – Other Call Types, clause 20
                                        terms as service exited on
                                        31 March 2011

29 March 2011        Telstra Business   New suite of business mobile       Telstra Mobile:
                     Mobile             cap plans.
                     Maximiser™ Plans                                      Section 6 (new)




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                        Page 2 of 28

Telstra Mobile Section



29 March 2011       Consumer Post-       New suite of plans, and the          Telstra Mobile:
                    Paid Freedom®        corresponding cease sale of
                    Connect Plans        Next G Cap Plans for Siebel          Section 13 (new) and section 10, Part
                                         customers (those with 13 digit       B (Current & Recent Consumer Plans)
                                         account numbers).                    Section 4, Part D (Other call types)
                                         The terms and conditions for         Sections 2 & 4, Part F (Managing
                                         email bill and online bill have      Calls)
                                         also been incorporated into the
                                         General Terms for Consumer           Section 26, Part G (Data Services)
                                         Customers (currently only            Section 6, General Terms for
                                         available on telstra.com), given     Consumer Customers
                                         that the new plans require
                                         paperless billing or a fee will be
                                         charged.

22 March 2011       MessageBank Plus     Introduction of a new                New section 5, Part F with flow on
                                         MessageBank Plus service             changes to numbering and edits to
                                         (also known as visual                sections 2.5 and old 5.1 (now 6.1).
                                         voicemail) initially only for
                                         iPhone customers. Also
                                         updated that Telstra Business
                                         customers with 13 digit
                                         account numbers are charged
                                         at consumer rates for
                                         MessageBank diversion and
                                         retrieval.

20 March 2011       Consumer Post-       Change from 30 second to 60          Section 26, Part G
                    Paid Cap Plans       second billing for national voice
                    (current and         and video calls                      Section 10, Part B (Current & Recent
                    grandfathered)                                            Consumer Plans)
                                                                              Sections 2 & 5, Part B (Old Consumer
                                                                              Plans)


20 March 2011       Call Connect,        On and from 20 March 2011,           Part D, Other Call Types, section 12.4
                    available on 12456   the fee for each call to the Call
                    and 12455            Connect service will increase
                                         by 20 cents to $1.60.

20 March 2011       Text messages to      Clarification of the               Part D, Other Call Types, section 13.9
                    1234 callers and       information that may be
                    1234 SMS               included in the SMS
                                           response, to reflect
                                           additional content provided
                                          Amendments to provisions
                                           regarding 1234 SMS to              Part D, Other Call Types, section 14.9
                                           bring into alignment with          and 14.12
                                           provisions regarding calls to
                                           1234.

20 March 2011       Text messages to      Clarification of the               Part D, Other Call Types, section
                    Call Connect           information that may be            12.11
                    callers                included in the SMS
                                           response, to reflect
                                           additional content provided




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                   Page 3 of 28

Telstra Mobile Section



2 March 2011        Telstra Mobile      Handset warranties               Part A – Mobile General Terms, section
                                                                         5

1 March 2011        Telstra Pre-Paid    Telstra Pre-Paid Talk & Text+    Part C – Special Promotions, section
                    Talk & Text+        offer extended                   19

25 February 2011    Network Blocking     Amendment of clauses 8.2       Sections 8.2 and 8.5 of Part A
                    of Faulty Devices     and 8.5 to enable
                                          permanent blocking of faulty
                                          devices

22 February 2011    Telstra Business     The pricing for Email Ready    Part B – Current and Recent Business
                    Mobile PLUS Plans     Packs has changed.             Plans
                                         Microsoft Mobile Email Plan
                                          and Exchange Online
                                          Mobile Email Ready Packs
                                          are no longer available to
                                          new customers or existing
                                          customers seeking to
                                          recontract. Telstra Mobile
                                          Connect Service Email
                                          Ready Packs are now
                                          available.
                                        A cap on excess usage
                                        charges on Member and
                                        Phone plans has been
                                        introduced

22 February 2011    Telstra Business    A cap on excess usage            Part B – Current and Recent Business
                    Mobile Cap Plans    charges on Member and            Plans
                                        Phone plans has been
                                        introduced

22 February 2011    Telstra Mobile      The cap on excess usage has      Part D – Data Services
                    Broadband on the    changed for customer who
                    Next G™ network     connect on or after 25 January
                                        2011

14 February 2011    Telstra Mobile      Cease sale of Telstra Mobile     Part G – Data Services – clause 27.1
                    Payments service    Payments service for new
                                        connections.

1 February 2011     Telstra Business     Telstra has introduced a       Part B – Current and Recent Business
                    Mobile Cap Plans      new $59 Business Mobile        Plans
                                          Cap plan.
                                        An SMS Bonus offer is now
                                        available to customers taking
                                        up a $59, $79 or $99 Business
                                        Mobile Cap plan for 24
                                        months




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                       Page 4 of 28

Telstra Mobile Section



1 February 2011     Telstra Business      Calls to Pivotel mobiles are       Part B – Current and Recent Business
                    Mobile PLUS Plans     not able to be made and are        Plans, clauses 4.19, 4.62, 4.64, 4.68
                    and Telstra           not included in any Bonus          and 5.9
                    Business Mobile       Option or the definition of
                    Cap Plans             Standard Calls.

25 January 2011     Telstra Mobile        $5, $10, $29 & $560 Standard       Part G – Data Services section 12
                    Broadband – Next      Data plans and Monthly
                    G Network             Casual Data plans not
                                          available for new connections
                                          or for recontracting to existing
                                          customers.
                                          Insertion of terms and
                                          conditions for the new pricing
                                          and data allowance for TMB
                                          data plans, Telemetry plans for
                                          machine-to-machine services
                                          and Business Mobile Data
                                          Plans for mobile services.

25 January 2011     Telstra Pre-Paid      Telstra Pre-Paid Weekend+          Part B - Pre-Paid Plans, section 3
                    Weekend+ offer        offer now available to new and
                                          existing customers                 Part C – Special Promotions, section
                                                                             19


23 December 2010    Enterprise Mobile     Insertion of functionality of      Part G, Data Services, section 31
                    Broadband Plus        Enterprise Mobile Broadband
                                          Plus service

23 December 2010    Enterprise Mobile     Removal of Telstra Managed         Part G, Data Services, section 31
                    Broadband Plus        Access configuration

23 December 2010    Enterprise Mobile     Insertion of Terms of Use          Part G, Data Services, section 31
                    Broadband Plus

23 December 2010    Enterprise Mobile     Removal of Telstra Wireless        Part G, Data Services, section 31
                    Broadband Plus        Hotspots and insertion of
                                          access to domestic wireless
                                          network footprint

23 December 2010    Enterprise Mobile     Insertion of definition of End     Part G, Data Services, section 31
                    Broadband Plus        User

23 December 2010    Enterprise Mobile     Change of pricing where            Part G, Data Services, section 31
                    Broadband Plus        customer exceeds FairPlay
                                          Policy and is migrated to the
                                          Telstra Mobile Broadband
                                          Monthly Casual Data Pack.

16 December 2010    Enterprise Mobility   Insertion of terms and             Part J, Enhanced Business Services,
                    Managed service       conditions for the Telstra         Section 15
                                          Enterprise Mobility Managed
                                          service




Telstra Mobile Recent Changes was last changed on 15 April 2011.
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Telstra Mobile Section



10 December 2010    Navman Wireless      Outdated references to               Part G, Data Services, Section 20
                    OnlineAVL2           “GPRS” updated to “Next G”.
                    Solution             Incorrect clause references
                                         fixed.

7 December 2010     Telstra Business      New Telstra Business               Part B – Current and Recent Business
                    Mobile PLUS Plans      Mobile PLUS Member and             Plans
                                           Phone plans with a $100
                                           and $130 monthly fee are
                                           now available to new and
                                           existing customers.
                                         The included data allowances
                                         for certain Telstra Business
                                         Mobile PLUS Member and
                                         Phone plans has increased

6 December 2010     Telstra Enterprise   Inclusion of some types of data      Part G, Data Services, Section 30,
                    Mobile Broadband     usage on other APNs as part          clauses 30.7, 30.19 & 30.22
                                         of monthly data access

6 December 2010     Telstra Enterprise   In relation to devices,              Part G, Data Services, Section 30,
                    Mobile Broadband     clarifying:                          clauses 30.10, 30.11 & 30.12
                                               which devices work on
                                                Enterprise Mobile
                                                Broadband; and
                                               that EMB Capable
                                                Devices may not work on
                                                Enterprise Mobile
                                                Broadband Plus.

6 December 2010     Telstra Enterprise   Updating monthly service fee         Part G, Data Services, Section 30,
                    Mobile Broadband     of comparable Monthly Casual         clauses 30.17(b) & 30.21
                                         Data Pack

6 December 2010     Telstra Enterprise   Including eligible mobile voice      Part G, Data Services, Section 30,
                    Mobile Broadband     plans.                               clauses 30.24-30.26

6 December 2010     Telstra Enterprise   Removal of account level             Part G, Data Services, Section 30,
                    Mobile Broadband     discounts provision                  formerly clause 30.30

2 December 2010     BigPond Games        Inserting subscription services      Part H - BigPond Mobile Services
                                         for BigPond Games.

                                             Yahoo! Messenger for SMS
1 December 2010     SMS Message and          is not currently available for   Part E- SMS Message and Email –
                    Email                    new users and will be            removed 7.10 – 7.14, also amended
                                             discontinued for existing        7.1
                                             users on 30 November 2010.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                       Page 6 of 28

Telstra Mobile Section



30 November 2010    Telstra Business      The included data                 Part B – Current and Recent Business
                    Mobile Cap Plans       allowance for the Telstra         Plans
                                           Business Mobile Cap 49, 79
                                           and 99 has changed.
                                         The features of the Telstra
                                         Business Mobile Cap 129 have
                                         changed.

30 November 2010    Telstra Business     The included data allowance         Part B – Old Business Plans
                    Mobile Cap Plans     for the Telstra Business Mobile
                                         Cap 159 has changed.

22 November 2010    Telstra Data+        Launch of new Telstra               Part B Telstra Data+ Cap Plans –
                    Cap Plan             Data+ Cap Plans                     clause 12

23 November 2010    Telstra Mobile       Insertion of terms and              Part G – Data Services section 12
                    Broadband – Next     conditions for the new pricing
                    G Network            and data allowance for TMB
                                         data packs

22 November 2010    Ultimate II Plans    Cease sale of Ultimate II           Part B “Current & Recent
                                         plans                               Consumer Plans – clause 11

22 November 2010    Post-Paid            New Post-Paid Browsing              Part G Data Services – clause 6.8
                    Browse Packs         Packs and Included Data
                                         Allowances

16 November 2010    Pre-Paid Browse      New Pre-Paid Browse Plus            Part C – Special Promotions –
                    Plus Packs           Packs.                              Browse Plus Packs, clause 19.43 -
                                                                             19.45

16 November 2010    Mobile Terminating   Mobile Terminating Fax has          Part G - section 24.3
                    Fax                  been withdrawn for consumer
                                         customers.

8 November 2010     BigPond              New BigPond Astrology               Part H – BigPond Astrology Portal
                    Astrology Portal     Portal

5 November 2010     Enterprise Fleet     Clarification that you must,        Telstra Mobiles Section, Part B –
                    Plan                 unless we agree otherwise with      Pricing Plans – Corporate Plans 7.4
                                         you in writing, continue existing
                                         eligible plans until the end of
                                         the applicable minimum
                                         contract term or cancel existing
                                         plans and pay any applicable
                                         early termination charges.

2 November 2010     Telstra Pre-Paid     Introduction of new Telstra         Part B Pre-Paid Plans, section 6
                    Data+ Cap Service    Pre-Paid Data+ Cap Service




Telstra Mobile Recent Changes was last changed on 15 April 2011.
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Telstra Mobile Section



29 October 2010     Telstra Business       The Telstra Business             Part B – Current and Recent Business
                    Mobile PLUS Plans       Mobile PLUS Member and           Plans
                                            Phone plan with a $150
                                            monthly access charge is
                                            now available to new and
                                            existing customers.
                                          The Telstra Business Mobile
                                          PLUS Member and Phone
                                          plans with a $160, $180 and
                                          $250 monthly access charge is
                                          no longer available to new
                                          customers or existing
                                          customers seeking to
                                          recontract.

27 October 2010     3G services           Telstra will stop operating 3G     Part A - General, clause 2.3
                    provided over the     services over the 2100MHz
                    2100MHz network       network at some time between
                                          1 January 2012 and 28
                                          February 2013.
                                          Telstra’s Next G™ network
                                          (which operates on the
                                          850MHz spectrum) is not
                                          affected.

27 October 2010     Telstra Mobile        Introducing Telstra Mobile         Part G - Data Services, clause 34
                    Connect Solution      Connect Solution

27 October 2010     Microsoft® Mobile     Amendment to remove                Part G - Data Services, clause 29
                    Enterprise Solution   Microsoft Mobile Email Plans
                                          as product has exited.
                                          Clarification on availability of
                                          Microsoft Mobile Service Plan.

26 October 2010     Telstra Pre-Paid      Introduction of Telstra Pre-Paid   Part B Pre-Paid Plans, section 4
                    Mobile Broadband      Mobile Wi-Fi

22 October 2010     Telstra Business      The included call allowance,       Part B – Current and Recent Business
                    Mobile Cap Plans      included data and features of      Plans
                                          the Telstra Business Mobile
                                          Cap 129 has changed.
                                          The Telstra Business Mobile
                                          Cap 159 is not available to
                                          new customers or existing
                                          customers seeking to
                                          recontract.

21 October 2010     Telstra Pre-Paid      Change of Telstra Pre-Paid         Part B Pre-Paid Plans, section 4
                    Mobile Broadband      Mobile Broadband rates

19 October 2010     Next GTM Cap          Addition of clauses for new        Section 10, Part B
                    Plans                 $129 Cap Plan launched 19
                                          October 2010, and cease sale
                                          of current $129 Cap Plan after
                                          18 October 2010.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                      Page 8 of 28

Telstra Mobile Section



                                           Yahoo! Messenger for SMS
18 October 2010     SMS Message and        is not currently available for    Part E- SMS Message and Email –
                    Email                  new users and will be             7.10 Yahoo messenger for SMS
                                           discontinued for existing
                                           users on 30 November 2010.


18 October 2010     1234 and 1234         On and from 18 October 2010,       Part D - Other Call Types, 13.3 and
                    SMS                   the fee for each call and SMS      14.4
                                          request to the 1234 service will
                                          increase by 20 cents to $1.60.

18 October 2010     Next G Wireless       Renaming of Bigpond Wireless       Telstra Next G Wireless Link Service
                    Link Service          Broadband

                           TM
18 October 2010     Next G     Wireless   Update sections which refer to     Section 1 Part K- Next G Wireless Link
                    Link Service.         Telstra BigPond Wireless           Service
                                          Broadband to state Telstra
                                          BigPond Mobile Broadband

13 October 2010     Telstra Pre-Paid      Telstra Pre-Paid Cap+ offer        Part C – Special Promotions, section
                    Cap+                  extended and new included          19
                                          data amounts

12 October 2010     iPhone Plans          Removal of clauses that            Section 9, Part B
                                          require a network unlocking
                                          fee to be charged for Apple
                                          iPhone devices

                           TM
11 October 2010     Next G      Cap       Deletion of clause 10.1 to         Section 10, Part B
                    Plans                 remove eligibility requirement
                                          that customers must have 13
                                          digit account number.

1 October 2010      Telstra Wireless      Eligibility for free Telstra       Part B - Our current and recent
                    Hotspots              Wireless Hotspots access for       consumer pricing plans, new clause
                                          iPhone Plan customers has          9.7
                                          changed.
                                                                             Part G - Data Services, 11.5 and new
                                                                             clause 11.4

1 October 2010      Payment for           From 1 October 2010                Part G, Data Services, section 11
                    Telstra Wireless      customers can no longer pay
                    Hotspot               for Telstra Wireless Hotspot by
                                          PhoneAway card, Telstra
                                          Wireless Hotspot Day Pass
                                          Card or by Telstra Wireless
                                          Hotspot pre-paid card.

22 September 2010   China Bar Video       New Chinese language video         Part H – BigPond Mobile Services,
                    Service               content available for a fee.       section 23.

20 September 2010   Premium SMS           Telstra must not bill customers,   Part E, 4.8
                                          or collect charges from a
                                          customer, for a Premium SMS
                                          service the subject of a current
                                          Do Not Bill or interim Do Not
                                          Bill order.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                       Page 9 of 28

Telstra Mobile Section



20 September        Good Mobile           Amendment to remove                Sections 2.17,2.18,
2010                Enterprise Solution   terms as service exited on         3.1(b),3.3,3.10(d),3.11,3.13.3.18,
                                          31 August 2010                     19 and 26.45

15 September 2010   Centel Business       Exit of Centel Business            Part K - Telstra Next G Wireless Link
                    Essentials            Essentials                         Service, section 2.19

13 September 2010   Blackberry            Renaming plans                     Part G, Data Services, Section 18,
                    Enterprise Server                                        clauses 18.25, 18.31 & 18.32
                    Solution

3 September 2010    Mobile Terminating    Cease sale of Mobile               Part G, Data Services, 25.2
                    Fax                   Terminating Fax for new
                                          customers and existing Telstra
                                          Mobile customers who have
                                          not activated the Mobile
                                          Terminating Fax service.

30 August 2010      MyConnect             To be eligible for MyConnect,      Part E – SMS and Messaging,
                                          you may now have either a
                                          BigPond Internet account, or
                                                                             section 11.3
                                          have migrated to an eligible
                                          Telstra Business Broadband
                                          account.

18 August 2010      Whereis Navigator     Introduction of 3 and 6 month      Part G Data Services, section 4
                                          subscription options

16 August 2010      Telstra Mobile Link   Telstra Mobile Link has been       Part B – Pricing Plans – Pre Paid
                    and Mobile Link       withdrawn for existing             Pricing Plans
                    Offer                 customers.
                                                                             Part C – Special Promotions

16 August 2010      m-View mobile and     We have introduced the m-          Part G, Data Services, New Section
                    MAVEO       video     View mobile and MAVEO              34
                    streaming             video streaming service

16 August 2010      Telstra Mobile        Introducing non-subscription       Part H - BigPond Mobile Services
                                          mobile services to non-Telstra
                                          mobile service customers.

30 July 2010        International         We have introduced                 Part I, Heading Overseas
                    Roaming               International Roaming Voice        (International Roaming), section 7.
                                          Plans for eligible Telstra
                                          Business and Telstra
                                          Enterprise & Government
                                          customers.

28 July 2010        Telstra    Pre-Paid   Telstra Pre-Paid Cap+ offer        Part B – Pre-Paid Plans, section 3
                    Cap+                  now available to new and
                                          existing customers                 Part C – Special Promotions, section
                                                                             20.

1 July 2010         Premium SmS           Clarification of requests to bar   4.3, 4.38
                                          Premium SMS services and
                                          complaint handling options.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                      Page 10 of 28

Telstra Mobile Section



1 July 2010        Charges and Billing   Removal of charges for calls to   2.1, 2.2, 8.2, 8.3
                                         certain Telstra customer
                                         service numbers

1 July 2010        Charges and Billing   Calls to certain Telstra          7.23, 11.7
                                         customer service numbers
                                         count towards included call
                                         minutes in these plans instead
                                         of being separately charged.

30 June 2010       Selected ceased       Movement of certain ceased        Part B – Old consumer pricing plans
                   sale plans (Telstra   sale plans to a different         that are no longer available for new
                   3G and Next G Cap     location in OCT                   connections – sections 2, 3 and 4
                   Plans, New Ultimate
                   Plans, Telstra
                   Ultimate Plans)

23 June 2010        Monthly Data         New Monthly Data Browsing         Part G – Data Services, Section 6
                    Browsing Packs       Packs introduced and
                                         changes to pricing

23 June 2010        Telstra Wireless     Updated links                     Part G, Data Services, Section 15,
                    Telemetry                                              clauses 15.9, & 15.15

23 June 2010        Blackberry           Renaming plans                    Part G, Data Services, Section 18,
                    Enterprise Server                                      clauses 18.19, 18.20 & 18.22
                    Solution

23 June 2010        Blackberry           Insertion of Early Termination    Part G, Data Services, Section 18,
                    Enterprise Server    Charges                           clauses 18.25 & 18.26
                    Solution

23 June 2010        Blackberry           Cease sale of existing:           Part G, Data Services, Section 18,
                    Enterprise Server                                      clauses 18.29 & 18.30
                    Solution                $74.95 24 Month Standard
                                             BlackBerry Email Plan
                                             with handset; &
                                            $89.95 24 Month
                                             BlackBerry Email Plan
                                             with Handset
                                         as at 22 June 2010

23 June 2010        Blackberry           Introduction of new $89.95,       Part G, Data Services, Section 18,
                    Enterprise Server    $79.95 & $69.95 BlackBerry        clauses 18.32 & 18.33
                    Solution             E-Mail Plans with Handset as
                                         at 23 June 2010

23 June 2010        Blackberry           Clarification of what is          Part G, Data Services, Section 18,
                    Enterprise Server    included in plans                 clauses 18.28 & 18.34
                    Solution

23 June 2010        Blackberry           Clarification of what the         Part G, Data Services, Section 18,
                    Enterprise Server    BlackBerry Voice Plan covers      clauses 18.36 & 18.37
                    Solution




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                  Page 11 of 28

Telstra Mobile Section



23 June 2010        Blackberry            Inclusion of Support             Part G, Data Services, Section 18,
                    Enterprise Server                                      clause 18.44 &
                    Solution

23 June 2010        Microsoft Mobile      Renaming plans                   Part G, Data Services, Section 30,
                    Enterprise Solution                                    clauses 30.35 & 30.36

23 June 2010        Microsoft Mobile      Insertion of Early Termination   Part G, Data Services, Section 30,
                    Enterprise Solution   Charges & removal of             clauses 30.46 - 30.48
                                          administration fee

23 June 2010        Microsoft Mobile      Cease sale of existing:          Part G, Data Services, Section 30,
                    Enterprise Solution
                                             $79.95 Microsoft Mobile
                                                                           clauses 30.49 - 30.51, 30.55 –
                                              Email Plan with Handset,     30.60 & 30.66 - 68

                                             $89.95 Microsoft Mobile
                                              Services Plan with
                                              Handset,
                                             $49.95 Month to month
                                              Microsoft Mobile Email
                                              (SIM/Service only); &
                                              $39.95 24 month
                                              Microsoft Mobile Email
                                              (SIM/Service only)
                                          as at 22 June 2010

23 June 2010        Microsoft Mobile      Introduction of new:             Part G, Data Services, Section 30,
                    Enterprise Solution
                                             $69.95, $59.95 & $49.95
                                                                           clauses 30.52 - 30.54, 30.61 –
                                              Microsoft Email Plans with   30.65, 30.69 – 30.71
                                              Handset,
                                             $89.95, $79.95 & $69.95,
                                              Microsoft Services Plans
                                              with Handset;
                                             $39.95 Microsoft SIM Only
                                              Casual Email Plan; &
                                             $29.95 Microsoft SIM Only
                                              Email Plan
                                          as at 23 June 2010

23 June 2010        Microsoft Mobile      Clarification of what the        Part G, Data Services, Section 30,
                    Enterprise Solution   Microsoft Mobile Voice Plan      clauses 30.76
                                          covers

22 June 2010        International         We have clarified how the        Part I, Heading Overseas, Section
                    Roaming               International Roaming Data       5.
                                          Plans are pro-rated and
                                          charged for if a customer
                                          takes up or cancels a plan
                                          part-way through a billing
                                          month.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                  Page 12 of 28

Telstra Mobile Section



18 June 2010        My Data Usage       My Data Usage is now called        Throughout 26
                                        “Mobile Data Usage Meter” or
                                        “MDUM”

18 June 2010        My Data Usage       We have clarified that only        26.1, 26.11
                                        data from supported services
                                        is displayed in My Data Usage
                                        Meter

18 June 2010        Accessing MDUM      We have clarified that the         26.4
                                        MDUM service applies to
                                        mobile “services”, not mobile
                                        “accounts”, for consistency
                                        with terminology across Our
                                        Customer Terms sections.

18 June 2010        Accessing MDUM      If you have a Telstra Business     26.5
                                        or Telstra Enterprise and
                                        Government online services
                                        login, all linked mobile
                                        services will appear in your
                                        MDUM display

18 June 2010        Information         We have removed the                26.6
                    included in MDUM    reference to MMS, which was
                                        a typographical error.

18 June 2010        Limitations         We have clarified the wording      26.10
                                        describing updates for open
                                        data sessions.

18 June 2010        Limitations         For new customers with over        26.10
                                        1000 services, data will
                                        generally be current to 30
                                        hours.

18 June 2010        Limitations         We have included a                 26.12
                                        description of the email
                                        notifications you will receive
                                        as part of the MDUM service.

18 June 2010        Limitations         For new customers, we may          26.13
                                        refuse to provide the service if
                                        there is an excessive number
                                        of mobile accounts to be
                                        linked to the MDUM service.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                        Page 13 of 28

Telstra Mobile Section



15 June 2010        International         Incoming and outgoing post-         Part I, Heading Overseas,
                    Roaming               paid International Roaming          Sections 2 and 3.
                                          voice calls will now be
                                          charged a single rate per
                                          minute per call type based on
                                          the country in which the call is
                                          made or received.
                                          The price for sending an SMS
                                          while overseas has also been
                                          standardised.

11 June 2010        Good Mobile           Amendment to specify the            Section 19.3
                    Enterprise Solution   exit date of 31 August 2010
                                          for the Good Mobile
                                          Enterprise Solution.

10 June 2010        Enterprise Fleet      Clarification of the operation of   Part B, Corporate Plans, Section 7
                    Plan                  the selection of the “Preferred
                                          Plan” under the Enterprise
                                          Fleet Plan Simplify and
                                          Optimise Pricing Options

07 June 2010        Circuit switched      Circuit switched data calls can     Part G - Data Services, 5, 7, 8 and 9
                    data access           no longer be made to connect
                                          to mobile Internet/WAP.
                                             Circuit switched data calls
                                              can continue to be made
                                              to access certain other
                                              data services.

1 June 2010         Telstra Business         The availability of the $180    Section 4
                    Mobile PLUS plans         Telstra Mobile PLUS
                                              Member plan and
                                              MessageBank Diversion
                                              and Retrieval and No Call
                                              Connection fee Business
                                              Bonus Option has been
                                              extended until 30
                                              November 2010.
                                          Movement rules between
                                          Mobile PLUS Member plans
                                          have been clarified.

1 June 2010         Social Networking     Inclusion of new Part 13 into       Section 13 Part E
                    Portal (Tribe)        Part E, SMS Messages and
                                          Email

31 May 2010         Call Director         Call Director has been exited       Part F – Managing Calls
                                          and is no longer available.

31 May 2010         MyConnect             Amending the MyConnect              Part E – E-mail, SMS & Messaging, 11
                                          section to remove message           (Consumer and Business)
                                          retrieval charges for customers
                                          accessing Telstra Home
                                          Messages 101 via MyInbox.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                     Page 14 of 28

Telstra Mobile Section



28 May 2010         Telstra Pre-Paid      Telstra Pre-Paid Micro-SIM for     Part B – Pre-Paid Plans, section 6
                    Micro-SIM for         Apple iPad offer now available
                    Apple iPad            to new and existing customers

25 May 2010         BlackBerry®           BlackBerry® Individual             Part G – Data Services, Clause 17
                    Individual Solution   Solution is available for a
                                          special price to customers who
                                          take up a BlackBerry® Pearl
                                          3G Smartphone with an
                                          eligible post-paid mobile plan
                                          on and from 25 May 2010

19 May 2010         International         Inclusion of new section 6 Part    Section 6 Part I
                    Roaming Data          I for inclusion of International
                    Packs                 Roaming Data Packs

13 May 2010         Telstra Pre-Paid      New Browse Plus Packs              Part C – Special Promotions, section
                    Browse Plus Packs     introduced and changes to          20.
                                          pricing

12 May 2010         Telstra Pre-Paid 1c   Telstra Pre-Paid 1c Text+ offer    Part C – Special Promotions, section
                    Text+                 extended and bonus value           19
                                          increased

11 May 2010        Telstra Next G Cap     Telstra Next G Cap Plans and       Part B – Our current and recent
                   Plans and Ultimate     Ultimate II Plans now available    consumer pricing plans, sections 13
                   II Plans               to new and existing customers      and 14.

11 May 2010        Telstra 3G and Next    Cease sale of the Telstra 3G       Part B – Our current and recent
                   G Cap Plan             and Next G Cap Plan from 11        consumer pricing plans, section 6.1.
                                          May 2010

11 May 2010        New Ultimate Plans     Cease sale of the New              Part B – Our current and recent
                                          Ultimate Plans from 11 May         consumer pricing plans, section 12.1.
                                          2010.

11 May 2010         Telstra Business      Telstra has introduced new         Part B – Current and Recent Business
                    Mobile Cap Plans      Telstra Business Mobile Cap        Plans
                                          Plans for business customers.

11 May 2010         Telstra               On and from 11 May 2010,           Part B – Old Business Plans
                    BusinessMobile        Telstra BusinessMobile Select
                    Select plans          plans are not available:

                                             to new customers; or

                                             to existing customers
                                              seeking to recontract to a
                                              Telstra BusinessMobile
                                              Select plan, or add new
                                              services to an existing
                                              Telstra BusinessMobile
                                              Select plan




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Our Customer Terms                                                                Page 15 of 28

Telstra Mobile Section



11 May 2010         Telstra 3G and     On and from 11 May 2010, the      Part B – Old Business Plans
                    Next G Cap Plans   Telstra 3G and Next G Cap
                    (Business) Offer   Plan (business) offer is not
                                       available:

                                          to new customers; or

                                       to existing customers seeking
                                       to recontract to a Telstra 3G
                                       and Next G Cap plan
                                       (business) offer, or add new
                                       services to an existing Telstra
                                       3G and Next G Cap plan
                                       (business) offer.

11 May 2010         Capped Plus        On and from 11 May 2010,          Part B – Old Business Plans
                    Group Saver        Capped Plus Group Saver is
                                       not available:

                                          to new customers; or

                                          to existing customers
                                           seeking to take up Capped
                                           Plus Group Saver.




11 May 2010         Telstra Business   On and from 11 May 2010,          Part B – Old Business Plans
                    Smartphone Plans   Telstra Business Smartphone
                                       Plans are not available:

                                          to new customers; or

                                          to existing customers
                                           seeking to recontract to a
                                           Telstra Business
                                           Smartphone Plan, or add
                                           new services to an existing
                                           Telstra Business
                                           Smartphone Plan.




10 May 2010         Telstra Pre-Paid   Telstra Pre-Paid Talk & Text+     Part C – Special Promotions, section
                    Talk & Text+       offer extended and bonus          19
                                       value increased

04 May 2010         BigPond Scores     This service has been             Telstra Mobile Section, Part H –
                    & Sport TV         renamed to BigPond Sports         BigPond Mobile Services, Section
                    Month Pass         Action Pack Month Pass            4
                                       and includes access to
                                       sports video clips




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Telstra Mobile Section



22 April 2010       Credit Me2U        Introduction of new tiers of      Part B – Pre-Paid Plans, sections 3
                                       post-paid to pre-paid Credit      and 4
                                       Me2U transfers
                                                                         Part C – Special Promotions, section
                                                                         31

15 April 2010       Telstra TalkNow    Cease sale of Telstra TalkNow     Part D - Other Call Types

13 April 2010       Telstra Pre-Paid   Increase of Telstra Pre-Paid      Part D – Other Call Types, sections 12
                    Mobile             Mobile call rates                 and 13



13 April 2010       Navman Online      The name of the product has       Throughout Part G Data Services,
                    AVL Solution       changed to “Navman Wireless       Section 21
                                       AVL2 Solution”

13 April 2010       Navman Online      Hardware may now be               Part G Data Services, Sections 21.5,
                    AVL Solution       purchased directly from Telstra   21.6, 21.8-21.12, 21.22-21.25, 21.38,
                                                                         21.39

13 April 2010       Navman Online      Access to the Navman              Part G Data Services, Section 21.7
                    AVL Solution       Wireless software will be via
                                       web-access

13 April 2010       Navman Online      For customers purchasing the      Part G Data Services, Sections 21.18
                    AVL Solution       Navman Wireless software on       and 21.19
                                       or after 13 April 2010,
                                       additional licence conditions
                                       apply

13 April 2010       Navman Online      Our limitation of liability is    Part G Data Services, Section 21.27
                    AVL Solution       expressly subject to statutory
                                       implied minimums

3 April 2010        Telstra Pre-Paid      Increase of Telstra Pre-      Part B – Pre-Paid Plans, section 3
                    Mobile                 Paid Mobile call rates


30 March 2010       Telstra FairPlay      We have clarified that the    9.11 and 10.10
                    Policy                 provisions in the Telstra
                                           FairPlay policy – Personal
                                           Use and Telstra FairPlay
                                           Policy – Business Use that
                                           pertain to excessive usage
                                           do not apply to you if a
                                           FairPlay offer has been
                                           promoted as providing
                                           unlimited calls or usage




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                      Page 17 of 28

Telstra Mobile Section



30 March 2010       Telstra Business        Telstra Business Mobile          Part B – Current and Recent Business
                    Mobile PLUS Plans        PLUS Member Plans (SIM           Plans
                                             only) are now available for
                                             a 12 month fixed term;
                                            Telstra Business Mobile
                                             PLUS Member Plans (SIM
                                             only) are now available for
                                             a $10 Monthly Access fee;
                                            Telstra Business Mobile
                                             PLUS Member Plans are
                                             now available for a $180
                                             Monthly Access Fee;
                                            Free MessageBank
                                             Diversion and Retrieval
                                             and No Call Connection
                                             Fee is now available as a
                                             Business Bonus Option
                                             with eligible Telstra
                                             Business Mobile PLUS
                                             Member Plans;
                                            New Service Level Packs
                                             are now available to be
                                             added to eligible Telstra
                                             Business Mobile PLUS
                                             Member Plans for an
                                             additional monthly fee;
                                         Exchange Online Mobile has
                                         been added to the range of
                                         Email Ready Packs that can
                                         be taken up in conjunction
                                         with an eligible Telstra
                                         Business Mobile PLUS
                                         Member Plan

8 March 2010       CreditMe2U           A new capability to allow            Part B – Pricing Plans – Pre
                                        Telstra Post-Paid mobile
                                        customer to transfer credit to
                                                                             Paid Pricing Plans, sections
                                        their Telstra Pre-Paid mobile        3.16, 4.10., 4.30 and 4.33 to
                                        and broadband services.              4.35. New section 32 in Part C
                                        Some grammatical and format          – Special Promotions.
                                        changes also made.

29 March 2010      Telstra Mobile       Insertion of definition of Telstra   Part G, Data Services, Section 12,
                   Broadband – Next     Data Default Voice Plan              clause 12.52
                   G network

29 March 2010      Telstra Wireless     Insertion of definition of           Part G, Data Services, Section 15,
                   Telemetry            Telstra $0 Telemetry Voice           clause 15.31
                                        Plan

29 March 2010      Telstra Enterprise   SIM Only Plans included &            Part G, Data Services, Section 31,
                   Mobile Broadband     changes to reflect the               clause 31.1 & 31.8-31.12
                                        introduction of these Plans




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Telstra Mobile Section



29 March 2010      Telstra Enterprise     Clarified eligibility             Part G, Data Services, Section 31,
                   Mobile Broadband       requirements                      clause 31.2

29 March 2010      Telstra Enterprise     Removed “What is 3G”              Part G, Data Services, Section 31,
                   Mobile Broadband       explanation and inserted 3G       clause 31.6
                                          into Next G network
                                          explanation

29 March 2010      Telstra Enterprise     Explanation of minimum            Part G, Data Services, Section 31,
                   Mobile Broadband       number of Enterprise Mobile       clause 31.14 & 31.15
                                          Broadband Plans that may be
                                          required

29 March 2010      Telstra Enterprise     Provision for alternate plan if   Part G, Data Services, Section 31,
                   Mobile Broadband       Telstra Mobile Broadband $79      clause 31.16 & 31.20
                                          Monthly Casual Data Pack is
                                          no longer available

29 March 2010      Telstra Enterprise     Clarified Charges payable by      Part G, Data Services, Section 31,
                   Mobile Broadband       the customer                      clause 31.29

29 March 2010      Enterprise Mobile      SIM Only Plans included &         Part G, Data Services, Section 32,
                   Broadband Plus         changes to reflect the            clause 32.1, 32.8, 32.10, 32.14, 32.16,
                                          introduction of these Plans,      32.18, 32.20-32.30 & 32.37
                                          including clarification of EMB+
                                          Capable devices

29 March 2010      Enterprise Mobile      Clarified eligibility             Part G, Data Services, Section 32,
                   Broadband Plus         requirements                      clause 32.2

10 March 2010      Whispir Platform       Amending the Enhanced             Part J – Enhanced Business Services,
                                          Business Services section to      new section 14 – Whispir Platform
                                          add the new Whispir Platform      (Business)
                                          offer.

8 March 2010       Telstra Hiptop offer   The Our Customer Terms            Part B – Telstra Mobile Section, 4.8.
                                          have been amended to allow
                                          Telstra to suspend a
                                          customer’s service where the
                                          customer’s spend relating to
                                          the Telstra Hiptop offer
                                          exceeds $500 during a billing
                                          period and Telstra suspects
                                          that the charges are due to
                                          them using their Hiptop SIM in
                                          a non-Hiptop device.

3 March 2010        MMS Access            Introduction of new pricing       Part J – Enhanced Business Services
                    Manager and SMS       bundles for MMS Access
                    Access Manager        Manager and SMS Access
                                          Manager. Amendment of
                                          sections 4 (SMS Access
                                          Manager) and Section 5 (MMS
                                          Access Manager) of Part J




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Our Customer Terms                                                                   Page 19 of 28

Telstra Mobile Section



1 March 2010        Bonus Options          Our current and recent          Bonus Options Clarified that My
                    Clarified that My     consumer pricing plans           Hour, 20c for 10 min Night, 20c for 10
                    Hour, 20c for 10                                       min Weekend and Per Second Saver
                    min Night, 20c for                                     Bonus Options do not apply to calls to
                    10 min Weekend                                         Telstra satellite phones   Part B
                    and Per Second
                    Saver Bonus
                    Options do not
                    apply to calls to
                    Telstra satellite
                    phones Part B

1 March 2010        Telstra Mobile        Clarifying when customers        Part G – Data Services section 12
                    Broadband – Next      can purchase a Mobile Voice
                    G Network             Data Pack.

23 February 2010    Telstra Pre-Paid
                                          Inclusion of new effective       Part B Section 4 – 4.21, 4.22, 4.23
                    Wireless
                    Broadband             allowances for existing
                                          recharge denominations and
                                          inclusion of two new Long Life
                                          recharge denominations.
24 February 2010    International                                          Section 5 Part I
                    Roaming Data          Inclusion of new section 5
                    Packs                 Part I for inclusion of
                                          international roaming data
                                          packs
18 February 2010    Request to activate                                    Part I – Heading Overseas
                    International         Requests for International
                                                                           (International Roaming), section
                    Roaming               Roaming can be made via
                                                                           2.5
                                          a webform
28 January 2010     Message2txt™                                           Part F – Managing Calls
                                          Enhancement of Call
                                          Back Notification Service
                                          with Message2txt™.
                                          Amendment of section 10
                                          Part F and insertion of
                                          new section 11 Part F.
28 January 2010     Exchange Online                                        Part G - Data Services, section 33
                    Mobile Email Plan     Exchange Online Mobile
                                          Email Plan is now
                                          available to eligible
                                          customers
21 January 2010     Telstra Mobile                                         Part G – Data Services section 12
                    Broadband – Next      Insertion of terms and
                    G Network             conditions for the new
                                          pricing and data
                                          allowance for TMB data
                                          packs




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Our Customer Terms                                                                    Page 20 of 28

Telstra Mobile Section



21 January 2010     Telstra Mobile                                         Part G – Data Services section 29
                    Broadband – Next   Insertion of terms and
                    G Network Shared   conditions for the new
                    Data Plans         pricing and data
                                       allowance for Shared
                                       Data plans
21 January 2010     Telstra Wireless                                       Telstra Mobiles Section, Part G (Data
                    Bundles            On and from 21 January              Services)
                                       2010:
                                                                           3.1, 3.3, 3.5, 3.13 and 3.18
                                         Telstra Wireless Bundles
                                          are not compatible with
                                          Good Mobile Enterprise
                                          Solution SIM/Service only
                                          data plans;

                                         Telstra Wireless Bundles
                                          are compatible with
                                          eligible Telstra Mobile
                                          Broadband – Next G
                                          network Mobile Voice Data
                                          Packs and eligible Telstra
                                          Mobile Broadband – Next
                                          G network Casual Data
                                          Packs; and

                                         if you have a 13 digit
                                          account number, you will
                                          not eligible to connect to a
                                          Telstra Wireless Bundle
                                          that includes a Telstra
                                          Mobile Broadband – Next
                                          G network Mobile Voice
                                          Data Pack or Casual Data
                                          Pack.



21 January 2010     Telstra Wireless   Clarification that all applicable   Telstra Mobiles Section, Part G (Data
                    Bundles            service charges are set out in      Services)
                                       the relevant section of Our
                                       Customer Terms (unless              3.30
                                       otherwise set out in your
                                       application form or other
                                       agreement with us).

21 January 2010     Telstra Mobile     Insertion of terms and              Part G – Data Services section 12
                    Broadband – Next   conditions for the new pricing
                    G Network          and data allowance for TMB
                                       data packs

21 January 2010     Telstra Mobile     Insertion of terms and              Part G – Data Services section 29
                    Broadband – Next   conditions for the new pricing
                    G Network Shared   and data allowance for
                    Data Plans         Shared Data plans




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                    Page 21 of 28

Telstra Mobile Section



21 January 2010     Good Mobile           the Good Mobile Enterprise       Part G, Data Services clause 19.2
                    Enterprise Solution   solution will no longer
                                          available to new customers
                                          from 21 January 2010

15 January 2010     Telstra Business      Telstra Business FleetSelect     Part B – Current and Recent Business
                    FleetSelect Plans     Plans are not available to new   Plans and Part B – Old Business Plans
                                          customers or to existing
                                          customers seeking to connect
                                          new Telstra Business
                                          FleetSelect Plans.

15 January 2010     Telstra Business      Telstra Business Mobile Plans    Part B – Current and Recent Business
                    Mobile Plans          are not available to new         Plans and Part B – Old Business Plans
                                          customers or to existing
                                          customers seeking to connect
                                          new Telstra Business Mobile
                                          Plans.

15 January 2010     New Group Saver       New Group Saver is not           Part B – Current and Recent Business
                                          available to new customers or    Plans and Part B – Old Business Plans
                                          to existing customers seeking
                                          to connect new Plans under
                                          their existing New Group
                                          Saver account.

22 December 2009    Social Network        Twitter has been added as an     Part E – SMS Messages and Email,
                    Messaging Service     Eligible Social Network          Section 12.2

17 December 2009    3G Connect            The 3G Connect service has       Part G – Data Services section 15
                                          been withdrawn.

9 December 2009     Social Network        Terms for the Social Network     Part E – SMS Messages and Email,
                    Messaging Service     Messaging Service have been      Section 12
                                          inserted.

6 December         Blackberry BES         Insertion of new sections        Part G – Data Services
                   Installation           19.11 to 19.18 of Part G –
2009               Assistance             Data Services

3 December 2009    International          International Roaming Data       Part C – Special Promotions, Sections
                   Roaming Data           Browse Plus Packs are now        20.55, 20.57, 20.58, 20.59, 20.61,
                   Browse Plus Packs      available to Telstra Pre-Paid    20.62, Contents page
                                          Mobile customers for use in
                                          selected overseas
                                          destinations.

1 December 2009     Call Connect          The fee for each call to Call    Part D – Other Call Types, 12.4.
                                          Connect is increasing from
                                          $1.25 to $1.40.




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Our Customer Terms                                                                        Page 22 of 28

Telstra Mobile Section



30 November 2009    Calls to global        Changed dialling prefixes for      Part D - Other Call Types, 4.3
                    satellite services     Inmarsat International
                                           network Shared Code
                                           (Thuraya) and Other
                                           International Networks calls
                                           and removed Calls to
                                           International Network
                                           (Geoverse)

19 November 2009    International          International Roaming Data         Part C – Special Promotions, 20.
                    Roaming Data           Browse Plus Packs are now
                    Browse Plus Packs      available to Telstra Pre-Paid
                                           Wireless Broadband
                                           customers for use in
                                           selected overseas
                                           destinations.

13 November 2009    BigPond Mobile         Neutral changes to reflect the     Part G - Data Services
                    Services and           renaming of the “Today” tab
                    Telstra Business       to “My” tab and the BigPond
                    Mobile Portal          Mobile portal refresh, and to
                                           clarify that Next G and 3G
                                           customers are not charged for
                                           browsing the “Home” or “My”
                                           tabs in Australia.

9 November 2009     Blackberry Support     Deletion of relevant OCT due       Part G – Mobile – clauses 19.11
                                           to removal of product from
                                           market
                                                                              to 19.21 inclusive

3 November 2009     New Ultimate Plans     New Ultimate Plans are now         Part B – Telstra Mobile Section, 12
                                           available to new and existing
                                           customers.

3 November 2009     Memo, Memo             These features have been           Part F – Managing Calls, Sections 2.1,
                    Combined and           exited and are no longer           2.2, 2.3, 2.6, 3.7, 6.12, 7, 7.2, 7.3, 7.4,
                    Combined Plus          available.                         7.6, 7.7

3 November 2009     Telstra Business       Telstra Business Mobile PLUS       Part B – Current and
                    Mobile PLUS Plans      plans are now available to new     Recent Business Plans
                                           and existing customers

1 October 2009      Telstra Hiptop offer   The Our Customer Terms             Part B – Telstra Mobile
                                           have been updated to state         Section, 4.
                                           that the Telstra Hiptop offer is
                                           no longer available for new
                                           connections on and from 1
                                           October 2009

30 September 2009   Calls to global        Changed dialling prefixes for      Part D - Other Call
                    satellite services     Inmarsat calls                     Types, 4.3

30 September        Enterprise Mobile      Insertion of terms and             Part G, Data
2009                Broadband Plus         conditions for the Enterprise      Services, Section 33
                                           Mobile Broadband Plus
                                           service




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Our Customer Terms                                                                      Page 23 of 28

Telstra Mobile Section



25 September        Recharging to        PayPal has been included as a       Part B – Pricing Plans –
2009                increase the         recharge option                     Pre Paid Pricing Plans,
                    account balance of                                       3.16, 4.10
                    a pre-paid mobile
                    or pre-paid
                    wireless broadband
                    service

16 September        Telstra Mobility     Insertion of terms and              Part J, Enhanced
2009                Fleet Care           conditions for the Telstra          Business Services,
                                         Mobility Fleet Care Service         Section 13

1 September 2009    Directory            The attempted connection            Part D – Other Call
                    Assistance, Call     charge will increase from 88c       Types
                    Connect and 1234     to 99c.
                                         Clarifying the content of and
                                         circumstances when
                                         customers will be sent a text
                                         message with requested
                                         listing information after calling
                                         Directory Assistance, Call
                                         Connect or 1234.

17 August 2009      AUSTPAC              Removal of AUSTPAC                  Part J (Enhanced
                    Services Exit        references as a result of the       Business Services),
                                         exit of AUSTPAC Services            10.5

14 August 2009      MessageBank          Housekeeping change to              Sections 2.2,2.3,2.6,2.7
                    Combined Plus        reflect that these products         and 5.1
                    and Fax Mailbox      were exited on 30 November
                                         2007.

14 August 2009      Telstra Integrated   Correction of typographical         Part J, Enhanced
                    Messaging            error GST exclusive pricing         Business Services,
                                         for TIM 5000 Plan                   Section 8.21

12 August 2009      Telstra 3G and       Selected compatible 3G or           Part B - Our current
                    Next G Cap Plan      Next G handsets are now             and recent consumer
                    offer                available on Telstra 3G and         pricing plans
                                         Next Cap Plans at a
                                         subsidised price

12 August 2009      Telstra 3G and       iPhone 3G and iPhone 3G S           Part B - Our current
                    Next G Cap Plan      are now available on Telstra        and recent consumer
                    offer                3G and Next Cap Plans at a          pricing plans
                                         subsidised price

6 August 2009       MyConnect            Amending the MyConnect              Part E – E-mail, SMS &
                                         section of OCT to introduce         Messaging, 11
                                         new linked home/office phone        (Consumer and
                                         and MyDesktop Messaging             Business)
                                         features.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                    Page 24 of 28

Telstra Mobile Section



5 August 2009       Telstra Enterprise    Insertion of terms and             Part G, Data
                    Mobile Broadband      conditions for the Telstra         Services, Section 31
                                          Enterprise Mobile Broadband
                                          service

15 July 2009        Telstra Business      Telstra Business Smartphone        Part B – Current and
                    Smartphone Plans      plans are now available to         Recent Business Plans
                                          new and existing customers

15 July 2009        Telstra Business      Telstra Business Smartphone        Part B – Current and
                    FleetSelect Plans     plans are not available on a       Recent Business Plans,
                                          Telstra Business FleetSelect       clause 4.3
                                          plan account.

15 July 2009        Capped Plus           Telstra Business Smartphone        Part B – Current and
                    Group Saver           plans are eligible plans for the   Recent Business Plans,
                                          purposes of Capped Plus            clause 7
                                          Group Saver

14 July 2009        Microsoft Mobile      Insertion of terms and             Part G, Data
                    Enterprise Solution   conditions for the Microsoft       Services, Section 30
                                          Mobile Enterprise Solution

10 July 2009        Corporate Net Rate    Amendment to clarify               Part B (Pricing Plans
                    Program               application of intra-account       – Corporate Plans),
                                          call rates to calls within         section 2.5
                                          Australia

10 July 2009        Corporate Rate        Amendment to clarify               Part B (Pricing Plans
                    Program               application of intra-account       – Corporate Plans),
                                          call rates to calls within         section 3.4
                                          Australia

10 July 2009        Telstra Corporate     Amendments to clarify              Part B (Pricing Plans
                    Plans                 application of intra-account       – Corporate Plans),
                                          call rates to calls within         sections 6.9, 6.12
                                          Australia and application of
                                          standard call rates for national
                                          voice calls to an Australian
                                          mobile number under Telstra
                                          Corporate Plan after the first
                                          ten minutes of an intra-
                                          account call




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                   Page 25 of 28

Telstra Mobile Section



10 July 2009        Enterprise Fleet    Amendments to clarify              Part B (Pricing Plans
                    Plans               application of intra-account       – Corporate Plans),
                                        call rates to calls within         sections 7.13, 7.55.
                                        Australia and application of
                                        standard call rates for national
                                        voice calls to an Australian
                                        mobile number under
                                        Enterprise Fleet Plan after
                                        the first ten minutes of an
                                        intra-account call
                                        (excluding $0 intra-account
                                        calls Value Bundle).

10 July 2009        Telstra Wireless    Clarifying that mobile-to-         Part G - Data Services,
                    Telemetry           mobile connectivity via an         section 16
                                        external server is supported
                                        by the Telstra Wireless
                                        Telemetry service (provided a
                                        valid TCP session is
                                        established).
                                        Customers who use the
                                        Telstra Wireless Telemetry
                                        service to poll the network
                                        more than once every 60
                                        seconds may have their
                                        access to the network
                                        terminated. Previously,
                                        access to the network could
                                        be terminated by us if
                                        customers polled more than
                                        once every 120 seconds.

30 June 2009       Trimble              Replacing the existing             Part G – Data Services
                   GeoManager           @Roads Solution, with the          – 24
                   Solution             Trimble GeoManager Solution,
                                        and adding the option of a
                                        customer purchasing devices
                                        directly from Telstra.

30 June 2009        Telstra Business    On and from 30 June 2009,          Part B – Current and
                    FleetSelect Plans   Telstra Business FleetSelect       Recent Business Plans
                                        casual plans with a Monthly
                                        Access Fee of $40, $60, $80,
                                        $100, $150 and $250
                                        (Withdrawn Casual Plans)
                                        are not available to new
                                        customers or existing
                                        customers who do not have a
                                        Withdrawn Casual Plan as at
                                        30 June 2009.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                     Page 26 of 28

Telstra Mobile Section



15 June 2009        Corporate Net Rate   Corporate Net Rate Plans           Part B (Corporate
                    Plan                 (including Tier 1 Plans and        Plans), 2
                                         Tier 2 Plans) are not
                                         available to new customers
                                         or for recontracting to
                                         existing customers on and
                                         from 15 June 2009.

15 June 2009        Corporate Rate       The Corporate Rate Plan            Part B (Corporate
                    Plans                150, the Corporate Rate            Plans), 3,4,5
                                         Plan 250 and the Corporate
                                         Rate Plan 500 are not
                                         available for new connections
                                         or for recontracting to existing
                                         customers on and from 15
                                         June 2009.
                                         The Telstra Corporate Phone
15 June 2009        Telstra Corporate    Plan 150, the Telstra              Part B (Corporate
                    Plans                Corporate Phone Plan 250           Plans), 6
                                         and the Telstra Corporate SIM
                                         Plan 150 and the Telstra
                                         Corporate SIM Plan 250 are
                                         not available for new
                                         connections or for
                                         recontracting to existing
                                         customers on and from 15
                                         June 2009.




15 June 2009        Eligibility for      Removal of outdated eligibility    Part B – Our current
                    various plans        conditions relating to services    and recent consumer
                                         on the CDMA network                pricing plans, section 2
                                                                            Part B – Our current
                                                                            and recent business
                                                                            pricing plans, section 2

11 June 2009        Browse Plus Packs    The $89 Browse Plus Packs          Part C – Special
                                         has been withdrawn.                Promotions, 20.35

25 May 2009         BigPond TV on        Incorporation of terms for use     Telstra Mobile section
                    Mobile               of BigPond TV on Mobile into       Part H.
                                         OCT.

13 May 2009         Memo Group           Removal of cease sale for          Telstra Mobile section
                    Messaging            Memo Group Messaging.              Part F, section 8

7 May 2009          MobileFun            Introduction of video greetings    Telstra Mobile Section
                                         and video ringtones.               Part H, section 16.




Telstra Mobile Recent Changes was last changed on 15 April 2011.
Our Customer Terms                                                                     Page 27 of 28

Telstra Mobile Section



5 May 2009          MessageBank          A cease sale has been              Telstra Mobile section
                    Combined,            implemented for these              Part F, sections 3 & 7.
                    MessageBank          features.
                    CombinedPlus,
                    MessageBank
                    Combined “Direct
                    Access & Memo
                    Combined

23 April 2009       PocketNews           Widened the description of         Telstra Mobile Section
                                         services as PocketNews             Part H, section 11.
                                         relates not only to news alerts,
                                         but also to sports alerts.
                                         Included clarity around data
                                         charges where someone clicks
                                         on a link contained in a
                                         PocketNews SMS.

17 April 2009       Secure Contacts      Deletion of the section Part F,    Telstra Mobile Section
                                         Managing Calls, 2 on exit of       Part F
                                         the Secure Contacts Service

16 April 2009       Surf pack            Incorporate Surf pack terms        Telstra Mobile Section
                                         and conditions to OCT              Part C, section 32.

8 April 2009        Telstra Mobile       Introduction of $200, $360,        Telstra Mobile Section
                    Broadband            $480, $560 and $600 24             Part G, section 12.
                                         month and month to month
                                         Telstra Mobile Broadband
                                         Data Packs.
                                         The new Data Packs will
                                         replace the old $380, $720,
                                         $1020, $1280 and $1500
                                         Data Packs.

7 April 2009        Telstra 3G Connect   Telstra 3G Connect is no           Part G (Data services),
                                         longer available for new           15
                                         connections on and from 5
                                         March 2009

2 April 2009        Telstra Business     Telstra Business Mobility          Part G (Data services),
                    Mobility Pack        Pack is no longer available for    25
                                         new connections on and from
                                         5 March 2009

26 March 2009       Telstra Business     Tier 5 pricing for eligible        Part B – Current and
                    FleetSelect Plans    customers with 80 or more          Recent Business Plans,
                                         services, 40 of which must be
                                         connected to a Business
                                         FleetSelect plan with a
                                         minimum term of 12 months
                                         on or after 26 March 2009, is
                                         now available.




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Our Customer Terms                                                                       Page 28 of 28

Telstra Mobile Section



24 March 2009         Telstra Mobile         Introduction of Telstra Mobile   Part G - Data Services
                      Broadband Shared       Broadband Shared Data
                      Data Plans             Plans

24 March 2009         Talk Plus Packs        The offer end date for these     Telstra Mobile Section,
(with effect from 1                          Packs has changed to 30 June     Part C – Special
November 2008)                               2009 unless extended by us       Promotions, 20.40.

23 March 2009         Special Devices        Introduction of terms and        Part C (Special
                      Offer for Selected     conditions relating to the       Promotions), 31
                      Telstra Enterprise &   special devices offer for
                      Government             selected customers
                      Customers

17 March 2009         Tone of the Week &     Drafted terms for the SMS        Telstra Mobile Section
                      Wallpaper of the       subscription services Tone of    Part H, section 17.
                      Week                   the Week & Wallpaper of the
                                             Week

13 March 2009         Global Plus Pack,      The offer end date for these     Telstra Mobile Section,
(with effect from 1   Asia Talk Pack,        Packs has changed to 30 June     Part C – Special
November 2008)        Asia Max Talk Pack     2009 unless extended by us       Promotions, 20.47.

13 March 2009         BigPond Sport          The description of what is       Telstra Mobile Section
                      Action Packs           being offered as part of the     Part H, section 5
                                             Sport Action Packs has been
                                             updated to include a new
                                             feature, BigPond Scores.




Telstra Mobile Recent Changes was last changed on 15 April 2011.

				
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