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Create Your Resume
Career Center
2nd Floor, Rogalski Center
St. Ambrose University
563.333.6339
www.sau.edu/cdc
After completing this tutorial, have your
resume draft reviewed
by contacting the Career Center
for an appointment
Think of your resume as a…
Targeted summary of skills, qualifications,
experiences, and achievements
Document used to track your
accomplishments, network with others and
obtain job interviews
Method for communicating your professional
value to future employers
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Bust these resume myths before you start…
Myth: Resumes should never exceed one page
If you have a lot of relevant experience and it takes more than
one page to describe it, that‟s ok. Most undergrads with a couple
key professional experiences can do it in 1 solid page.
Myth: Unusual resumes attract attention
Resumes are formal documents. Use your creativity but
remember that you want to stand out because of the content!
Myth: Exaggerate accomplishments--nobody checks
This isn‟t the time to be humble, but never lie on your resume.
It‟s the surest way NOT to get hired.
Myth: Resume Templates are easy and best; you can use the
same resume for each job
It‟s much better to change your resume as relevant to the
particular position for which you‟re applying. Read the job
description and then make sure you incorporate all the skills
they‟re looking for. Using an MS WORD DOCUMENT is the best
way to be able to update your resume regularly; templates are
not nearly as user friendly and/or easy to change.
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Where can you begin?
Reflect on your skills, knowledge, and experience. Take
out a piece of paper and jot down answers to the
following 3 questions:
1. What makes you uniquely qualified for this position and
for work in this industry? (even if you‟re not currently
applying you should find an interesting job description
and practice tailoring your resume to it)
2. What skills do you have that would be useful to this
employer?
3. What have you accomplished in school, internships,
student orgs, or as a volunteer, etc. that you want to
highlight?
In a moment, we will look at how to incorporate these
elements into your resume.
4
What makes you unique?
It‟s easy to overlook individual strengths, skills,
accomplishments and knowledge utilized but now is
not the time to be humble!
Ask yourself these questions:
What could you uniquely contribute to any
organization or project?
If your supervisor were to write a letter of
recommendation, what would he/she say?
Did you initiate, develop, create something
new? What were the results?
5
Consider highlighting these skills…
Organizational & Planning Skills
Teamwork Skills
Interpersonal & Communication Skills
Leadership
Impact & Initiative
Attention to Detail
Adaptability
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What do resumes
look like?
Resumes generally have this
appearance and contain 3
broad categories of
information.
1. Name & contact
information
2. Education information
3. Descriptions of your
experience, skills &
accomplishments
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A few technical logistics…
Use a Microsoft/Mac Word Doc to create your
Resume, as templates are very difficult to change
Should use a 12 point font throughout EXCEPT for
your header section (14 point or smaller); use no
smaller size than 11 point font
Use a professional font such as Times New Roman or
Arial
Top Margin: 0.8” or above
Bottom Margin: 0.6” or above
Left and Right Margins: 0.8” or above
DO NOT USE acronyms
Try to limit to one page if possible (see slide 3)
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Let’s Get Started…
If you have the Resume Packet from the
Career Center, begin by completing the
worksheet
Can also print resume guidelines from our
website:
Start with the top section ,“Your Name”.
If you do not have the packet or the
guideline sheet, the tutorial will instruct
you what to complete as we go along.
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Include a personal heading
John Doe
DoeJohnE@sau.edu
Present Address: 123 Ambrose Street #411, Davenport, IA 52803 (563) 333-0101
Permanent Address: 2008 Graduate Lane, Des Moines, IA 50301 (515) 555-5050
Include permanent
address if you‟ll be Michael Smith
moving or home for 1010 North Rogalski Road
Make your name stand out
break Bettendorf, IA 52722
With a 14 point font or
(563) 333-2222
smaller
SmithMichaelN@sau.edu
ANDREA JONES
JonesAndreaM@sau.edu
Present Permanent
518 W. Locust Street 815 E. Ambrose Ro ad
Davenport, IA 52804 Rock Island, IL 61201
(563) 333-3030 Use professional- (309) 738-0000
looking email
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State your career objective or profile
statement (optional)
If you want to include an objective, be concise (1-2
lines), clear and targeted to the specific position
Consider including:
The industry or position of interest
What skills you have to offer (how you can benefit the
employer)
Type of agency/organization you want to work for
Remember: A well written objective shows the employer you
have purpose & direction; a poorly written one just wastes space!
Examples:
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Objective Statement vs. Profile
Statement
An objective statement tells the employer what you are
looking for
A profile statement tells the employer what you have
to offer them
Profile statement should detail three to five key strengths,
experiences and interests that one has to offer the employer
A comparison:
Objective: Desire technical editing position with supervisory
responsibilities in an engineering firm.
Profile: Highly skilled technical writer with three years
publishing experience. Knowledgeable in current web design
technology. Experienced communicator and team player.
12
Create the education section
Bachelor of Science in Psychology with minor in Biology
St. Ambrose University, Davenport, Iowa
Graduation: May 2010 GPA: 3.65/4.0
Honors: Dean‟s List, Phi Eta Sigma Honor Society
Languages: Spanish, two years – college
Sydney University, Sydney, Australia, Summer 2008
Coursework included Australia art, Australian politics and economics
If your GPA is over 3.0
it’s generally a good
idea to include it.
Consider calculating
your major GPA if it’s
higher.
13
Tips on Education Section
When including your GPA, but sure to put the number out
of 4.0 (example: 3.6/4.0) because some schools in
Illinois are on a 5 point system
Do not have to include the name of a college you
transferred from UNLESS you received a degree (A.A.,
A.S) or if it was a college with name recognition (see
example next page)
Colleges should be listed in reverse chronological order
(list the most recent college first)
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Examples of including Transfer
College Information in Education
Bachelor of Arts in English
St. Ambrose University, Davenport, IA
Graduation Date: May 2009 GPA: 3.6/4.0
Associate of Arts Degree, BlackHawk College,
Moline, Illinois, May 2007
Bachelor of Science in Chemistry
St. Ambrose University, Davenport, IA
Graduation Date: May 2009 GPA: 4.0/4.0
Transfer College: University of Notre Dame,
33 credits
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You may add these sections before
Work Experience:
Special Projects
-first line should include name of project, class title, and
the date you took the class
-can use paragraph or bulleted form to explain your duties
& responsibilities
-if you have already done an internship or have lots of
related experience, you can leave off special projects
-use ACTION VERBS to explain what you have done
(see list of action verbs in the packet)
16
You may add these sections before
Work Experience:
Internships or Practicum
-first line should include name of company, location, and
date of internship/practicum
-can use paragraph or bulleted form to explain your
duties, responsibilities, etc.
-use ACTION VERBS to explain what you did
(see list of action verbs in the packet)
-list Internship(s) before Work Experience UNLESS you
have a lot of extensive experience, then put it afterwards
OR include both in a section called “Professional
Experience”
17
You may add these sections before
Work Experience:
Related Coursework
-this looks nice in columns but you can also list by using a
comma to separate the experience
-do not use class numbers, use the actual TITLE
of the class
-you do not need to add related coursework if you are
getting ready to graduate and have a lot of related
experience – once you have a BA the employer knows
that you have taken lots of related coursework
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You may add these sections
before Work Experience:
Job Shadows
-start by including the name of the company, the location,
date, and hours completed
-include a brief description about what you observed using
ACTION VERBS (see list of action verbs in the packet)
-you can use either paragraph or bulleted form to explain
what you observed
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Tell them about your experience
This is the most important part of your resume
Start by making a list of:
Employers and organizations where you‟ve
worked, volunteered, participated
Location of employer/org (City, State)
Your job/position title
Dates worked
If you
Duties & only have 20 minutes
to work on your resume,
responsibilities spend 15 of them
working on the
Accomplishments
experience
Skills you gained sections
Projects you worked on
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Use bullet points,
3-5 is a general Play with fonts, italics, and bolding
recommendation to make your title and the
organization name stand out
Start each
statement with a
strong action verb
Be sure to write
Highlight your out abbreviations
accomplishments!! that others may
not recognize
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Source: http://www.lssaa.wisc.edu/careers/students/resource%20pdfs/power%20verbs.pdf
Action Verb Ideas
You can find lists of action
verbs online. Try doing
a Google search using
„resume action verbs‟.
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Use creative headings to
group your experiences
This student could integrate more about the transferable
skills she gained during these experiences. Remember
not to be too focused on your duties; incorporate skills
Quantify your experience and accomplishments too.
when you can
Example: “Honed decision-making skills and ability to
multi-task while being responsible for 75+ children at
bus stop”
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Ideas for experience headings
Laboratory Certifications, licensure
Military Leadership experience
Publications Public/Community
Writing & editing Service
Research Professional
Teaching associations, student
organizations
Language
Fundraising
International, cross-
cultural, study abroad Campus involvement
Patient care Technical skills
Animal care Computer skills
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Having trouble defining your
achievements (in a job, volunteer or
leadership position)?
Use the E A S Y Method:
E – Experiences (what experiences have I had in
this role?)
A – Achievements (what achievements have I had
in this role?
S – Skills (what skills have I learned in this role?)
Y – Your link to the relevant aspects of the job you
are applying for!
(Source: “What Color is Your Parachute?” 2008)
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How do I describe my Experience?
STEP 1: WHAT DID YOU DO?
Example 1: Taught children
Example 2: Prepared Payroll
Example 3: Designed and implemented a
new incentive program compensation program
Example 4: Provided care to patients
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How do I describe my Experience?
STEP 2: QUANTIFY IF POSSIBLE
Example 1: Taught 25 children ages 5-7
Example 2: Prepared payroll for 150 employees
Example 3: Designed and implemented a new incentive
compensation program that contributed to a volume
increase of 7.7%
Example 4: Provided care to 8 patients
per day
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How do I describe my Experience?
HINTS ON QUANTIFYING
Resources come in:
People
specific number who were impacted,
involved, led, or supported
Time
dates – to & from
# of years, months, weeks, hours
# of times
% of times
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How do I describe my Experience?
HINTS ON QUANTIFYING
Money
Total dollars $
Net worth amounts
Dollar amounts per hour, day, week, annual,
bi-annually, etc.
Things
Scope of duties by # of offices
Size of territory
# of things
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How do I describe my Experience?
STEP 3: HOW DID YOU DO IT?
DID YOU DO IT WELL? WERE THERE
RESULTS?
Example 1: Taught 25 children ages 5-7 communication
& fine motor skills through the facilitation of social &
recreational activities
Example 2: Prepared computerized payroll for 150
employees; assisted in preparing divisional salary/bonus
reports; analyzed and reconciled monthly payroll reports
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How do I describe my Experience?
STEP 3, continued:
Example 3: Designed and implemented a new incentive
compensation program that contributed to a volume
increase of 7.7 percent
Example 4: Provided post-operative nursing care to up to
8 patients per day on the orthopedic floor
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How do I describe my experience?
Words and phrases to consider:
Successfully Which resulted in
Correctly _____
On time Saved money by
Properly _______
To standards Which increased
________
Professionally
Which improved
________
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Now you can add these sections:
Volunteer Experience
Campus Activities & Organizations
Community Involvement
Professional Organizations
Computer and Technical Skills
Professional Licensures & Certificates
Be sure to include the activity, city/state, and date of each
Narrow down these sections so only the most relevant
activities are included
33
Should I include high school
information on my resume?
First year students and sophomores may include
High school information, but ONLY if you plan to list
relevant & recent activities elsewhere or if you need
help filling the page.
Juniors and Seniors should generally remove all
high school information unless it would specifically
help you get a job or an internship, for example:
You attended a private high school known for it‟s dance
instruction and you want to be employed at a dance
academy.
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“References Available Upon Request”
Always, ALWAYS ASK someone to be a reference for
you BEFORE you put their name down as a reference
Create an additional page, separate from your resume,
which lists your references and their contact
information
Put your personal header at the top of that page in case it
gets separated from the others
You can send this list along with applications or wait
until you‟re asked for it.
Ask only those with whom you have a professional
relationship (supervisors, advisors, professors, etc) to
serve as your reference.
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Example format for your references
Dr. John Deere, Ph.D.
Assistant Professor
St. Ambrose University
Department of Psychology
1234 McMullen Hall
518 West Locust
Davenport, Iowa 52803
(563) 555-5555
deerejohna@sau.edu
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Check, check, check your resume!
Scan it! What jumps out at you? Is that the first thing
you want employers to notice?
Read it! And have others proofread for errors,
especially spelling.
Print it! Check margins, print type, font size, never
email before printing it yourself. Use high quality white
paper.
Email it! Send it to yourself and friends, make sure it
looks the way you want.
Revise it! Target your resume for every opportunity,
generic resumes are less successful.
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Where can I find more help?
There are many great websites which can give you more
ideas for formatting and structuring content
Check out The Riley Guide
Ask your student organization to host a resume,
interview, or cover letter workshop. Contact SAU Career
Services for more information.
Additional resources, links, and sample resumes can be
found here.
SAU Career Services
After creating your draft resume, visit the SAU Career
Center to schedule an appointment for an individual
critique
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