Supervising Welfare Fraud Investigator by nuhman10


									County of Nevada, CA                                                               September, 2007


Under direction, employees in this class plan and supervise the investigative and clerical work of a
unit responsible to investigate cases of suspected fraudulent receipt of public assistance; enforce
family support obligations or locate delinquent parents; serve as liaison with the District Attorney's
office or other law enforcement agencies; and perform related work as required.

The Supervising Welfare Investigator class is responsible for supervising and directing the initial
investigative activities of suspected fraud cases referred by departmental staff. Investigative
activities include the rapid determination of the need to withhold aid, and the gathering of
detailed evidence which may be used by the District Attorney in prosecution for fraud.

EXAMPLES OF DUTIES (Illustrative Only)
      Confer with agency staff regarding mutual problems of jurisdiction and procedure
      Participate in staff development activities designed to orient investigative staff in social
       service program objectives and social service staff to investigative unit's needs,
       objectives, and methods of protecting the rights of citizens suspected of fraudulent or
       failure to support activities
      Review requests from departmental staff for eligibility information requiring investigative
       methods and investigations of suspected fraudulent receipt of aid or failure to support
      Review and monitor cases, and retrieve information by navigating through an automated
      Assign cases to investigators in accordance with established priorities
      Review completed investigations to determine completeness of investigation, adequacy
       of charge and sufficiency of documentation in accordance with the rules of evidence for
       grand theft and/or perjury.
      Refer cases to District Attorney's office for determination as to whether to file a criminal
      Train and advise investigators on the pertinent elements of fraud, the order and
       techniques of investigation, the development of sources of information, and the
       interpretation of pertinent laws and regulations
      Interview recipients, and interpret and explain the provisions of laws, rules, and
       regulations; confronts recipient with evidence
      Make arrangements for payment of support funds or repayment of funds received
      Serve as liaison with the District Attorney's office involving advising the District Attorney
       on Welfare Department policies and procedures, discussion of specific cases and
       problems prior to referral for suspected fraud
      Supervise and assign the work of personnel performing clerical and record-keeping
       duties for the unit
      Prepare reports and dictate correspondence
Supervising Welfare Fraud Investigator - Page 2

Knowledge of:
        Public welfare programs and goals
        Principals and practices of supervision and staff development
        Investigative techniques and sources of information
        Principals of identification, preservation, and presentation of evidence
        Legal procedures and rules of evidence with particular reference to fraud investigation
        Computer terminology and computer keyboard arrangement
        Interviewing techniques, including effective methods of obtaining information from hostile
         or reluctant witnesses
        Financial and credit transactions, including the principals of bookkeeping
        Laws and regulations applicable to fraud investigation and family support
        Philosophy and objectives of family support enforcement
Ability to:
        Teach investigative staff an awareness and acceptance that the purpose of the welfare
         department and investigative unit in the welfare and rehabilitation of recipients and the
         protection of rights of citizens
        Supervise, train, guide, and evaluate subordinates
        In most difficult cases, may personally investigate to obtain valid information and
        Interpret and apply provisions of the welfare laws applicable to fraud and family support
        Navigate through computer screens and review or retrieve information
        Analyze data and draw valid conclusions
        Contact citizens, recipients, and public officials under conditions requiring tact and good
        Prepare and present evidence, correspondence, reports in effective oral and written form
        Coordinate and communicate job activities and investigations with staff responsible for
         other functions within the department

Education and Experience:
       Two years of experience comparable to a Welfare Investigator II, or one year of
       experience comparable to a Senior Welfare Investigator, in a recognized merit system


        Equivalent to graduation from an accredited college or university. (Additional qualifying
        experience may be substituted for the required college on the basis of one year of
        experience for two years of college).


        Four years of full-time paid experience in criminal investigation work locating, observing,
        and interviewing suspects and witnesses and preparing reports of findings.
Supervising Welfare Fraud Investigator - Page 3

Physical Demands and Working Conditions:
       Sit for extended periods; frequently stand and walk; sufficient manual dexterity and eye-
       hand coordination to operate special investigative equipment; ability to climb, stoop,
       crouch and kneel; corrected hearing and vision to normal range; verbal communication;
       use of office equipment including computers, telephones, calculators, copiers and FAX.

        Work is performed in office, outdoor, and driving environments, in varying temperatures,
        and includes continuous contact with staff and the public. Work may involve stressful
        situations and include dealing with erratic and sometimes threatening behavior.

Other Requirements:

        Willingness to work irregular hours and overtime in various locations through the county;
        integrity; initiative; resourcefulness; tact; thoroughness; good judgement; good memory
        for names, faces, and incidents; keenness of observation.

        This class description lists the major duties and requirements of the job and is not all-
        inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may
        be expected to perform job-related duties other than those contained in this document
        and may be required to have specific job-related knowledge and skills.


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