Docstoc

HANDBOOK

Document Sample
HANDBOOK Powered By Docstoc
					HANDBOOK
OUR SAVIOR'S LUTHERAN CHURCH

   WEST SALEM, WISCONSIN

       November 2009



             1
                            POINTS TO REMEMBER

1.   Arrive 20 minutes before the start of worship service.

2.   Be sure both sets of overhead lights are on in the Gathering Area,
     entrance and outside lights are on for evening services, and the skylight
     lights are on for daytime services.

3.   Give bulletin and communion cards to worshippers.

4.   Be friendly, courteous, and welcome worshippers—especially visitors.

5.   Be prepared to handle overflow seating using chairs from the Gathering
     Area.

6.   Seat latecomers after the confession and opening prayers.

7.   The bell is rung as the pastor enters the chancel. Ring it 7 times, and
     after a brief pause, toll it 3 times. Bell is rung continuously during the
     Lord's Prayer.

8.   Be alert to whether the pastor needs assistance before or during the
     worship service.

9.   You are part of the worshipping congregation, join in.




                                        2
                                         TABLE OF CONTENTS

To You, The Usher ...................................................................... 4

All Ushers .................................................................................. 4

Head Usher ................................................................................ 4

Before the Service....................................................................... 5

During the Service ...................................................................... 7

For Holy Communion ................................................................... 8

Ringing the Bell .......................................................................... 9

After the Service ....................................................................... 10

After the Last Service of the Day ................................................ 10

Elevator.................................................................................... 11

Emergencies ............................................................................. 11




                                                        3
TO YOU, THE USHER:

You are the first person to greet worshippers upon their arrival. You act as host
and greeter for our congregation. That first impression will be a lasting one.
Welcome worshippers in a warm and friendly manner.

Two ushers should welcome the worshippers outside of the Sanctuary doors;
handing the worshipper a bulletin. The ushers in the Sanctuary should be
available for seating people—ushering people to a pew when necessary.

Other specific ushering duties are defined in more detail later in this booklet.

Courtesy, quietness and reverence are the proper attitude and decorum for an
usher. There should be no loud talking and conversation with another usher or
worshipper during the service. Before and after the service visit with
worshippers, especially our guests.

Remember to anticipate and be ready for overflow seating conditions for festival
and special occasions.

ALL USHERS:

Ushers assigned for a given month generally also serve at the mid-week or
special services held during that month at the times listed in the Ministries
Handbook.

Ushers are expected to warmly greet the worshippers as they enter the
Sanctuary. Two ushers should be stationed outside the entrance doors to the
Sanctuary.

Ushers are expected to escort people to available seating when the worshipper
cannot readily see or find a place to sit. Ushers will receive the offering at the
appointed time, will assist the worshippers during Holy Communion, and will
pickup discarded bulletins and straighten hymnals after the service.




                                         4
HEAD USHER:

1.   Is identified in the Ministries Handbook as the first usher listed each
     month.

2.   Appoints one of the ushers to act in his/her absence. Must secure an
     additional usher as a replacement.

3.   Directs the setting of fans, lights, and greeter locations.

4.   Consults with the pastor in person, each Sunday, 10 minutes before the
     service, for additional instructions and if an acolyte is not present, lights
     the candles.

5.   Appoints an usher to ring/toll the bell at the beginning of the service and
     ring the bell throughout the praying of the Lord's Prayer. The bell ropes
     are labeled.

6.   Directs the receiving of the offering.

7.   Appoints ushers to assist worshippers during the Holy Communion service.
     If needed, gets another person to help collect communion glasses in the
     absence of an acolyte.

8.   Supervises the after service clean-up duties.

BEFORE THE SERVICE:

1.   Be at the church 20 minutes before the service is to begin.

2.   Put on your usher identification badge found in the cabinet located just
     outside the rear doors of the Sanctuary.

3.   The thermostat for heating and cooling is located in the sacristy. It is set
     to automatically operate depending on the temperature of the room.
     Be observant if worshippers appear too warm or too cold and take the
     appropriate action of opening window. On those spring and fall days
     when outdoor air is desired in the church the windows can be opened
     before it gets uncomfortable.




                                        5
4.   Prior to the service all Sanctuary lights are to be on, during daylight
     services the south window lights (fluorescent and spots) are to be on.
     The south window switches are located in the Gathering Area on the west
     wall to the right of the coat rack area. Also, both sets of overhead lights
     in the Gathering Area, the main entrance stairwell lights, and at night the
     outside entrance lights need to be on.

5.   Overflow seating is to be anticipated prior to the actual need. You may
     use the Gathering Area fabric chairs or folding chairs to form several extra
     rows at the rear of the north side.

     On those occasions when a choir is not using the balcony it should also be
     used for seating. Ushers may need to direct worshippers to the balcony.

     On those occasions when more worshippers arrive than can be seated in
     the worship center, chairs may be set up in the Gathering Area and
     Library facing the large screen TV. The TV may be hooked up to the
     cable by the east window in the Gathering Area.

     On these occasions make every effort to provide hymnals to the
     worshippers. You might use the usher’s hymnals as well as hymnals from
     the bookcase in the back of the church or from the balcony.

6.   On normal service days the double doors leading into the church should
     be closed to minimize any noise coming from the Gathering Area.

7.   Encourage proper use of the rear pews that are reserved for families with
     small children.

8.   Head usher will designate an usher to ring the bell.

9.   The bell is rung as the pastor enters the chancel. Ring it 7 times, and
     after a brief pause, toll it 3 times.




                                       6
DURING THE WORSHIP SERVICE:

1.    Ushers are seated at the rear; if there is an overflow condition, the normal
      usher bench is also to be used to seat worshippers.

2.    Latecomers are ushered, not pointed to, the empty seats. Know where
      the empty seats are located and take people to the seats.

3.    Do not block or sit in the aisles with folding chairs.

4.    Under no circumstances should ushers seat latecomers during the
      confession, the prayers, the reading of the Scriptures, or when the choirs
      sing. Ask latecomers to wait a moment. Set an example. Be actively
      engaged in worship yourself. Do not walk around or visit.

5.    People may be seated during hymns and other parts of the service as the
      congregation sings.

6.    Offer a bulletin and an open hymnal to latecomers, indicating the place in
      the service or hymn.

7.    Intervene in disturbances where appropriate. Safety concerns are a
      priority.

8.    One usher should walk quietly through the basement and the Gathering
      Area. Persons loitering anywhere should be encouraged to join in the
      worship service. If their behavior is inappropriate or destructive escort
      the person(s) out of the building.

9.    A nursery is generally available for both of the Sunday services.
      Attendants are assigned in the Ministries Handbook. Check to see if
      attendants are present.

10.   During the children’s message the lights should be left on and during the
      sermon the two light switches with the green stripe are turned off. Turn
      them back on after the sermon is completed.

11.   At the appointed time noted in the bulletin or as announced by the pastor
      the ushers will receive the empty offering plates at the foot of the chancel
      from the acolyte or pastor.




                                         7
12. Receive the offering beginning with the worshippers in the front pew rows.
    Proceed to the rear, row by row, with an usher at each end of seats.
          a. The ushers are to count every person present as the offering plate
          is passed. Count every person, including babies, organist, pianist,
          acolyte, pastor(s) and choir members. b. Count the number of
          people including children in the nursery. Write the total on the card
          provided in the drawer of the usher cabinet.

          b. Use an offering plate in the cabinet to receive the offering from
          the people in the balcony and the Gathering Area. A person should
          do this collecting while the main floor collection is proceeding. The
          head usher should ask an extra person to handle the balcony and
          overflow seating collection.

13.   After receiving the offering, the organist begins playing the Offering
      Canticle and then the ushers bring the offering to the chancel steps.
      The organist has a mirror that is used to observe that the offering has
      been collected. The acolyte or pastor will receive the offering. Ushers
      recess immediately.

14.   Baptism occurs at the rear of the church at the baptismal font. After the
      baptism, the pastor will take the family and child to the front of church.

WHEN THERE IS HOLY COMMUNION:

At various times we serve communion at a station or two stations and at the
altar rail.

When there is Holy Communion using the rail and cushion, place the short rail
and cushion in position when you take the offering to the front. Immediately
after the last worshippers have been served Holy Communion the rail and
cushion are removed.

After the pastor invites worshippers to the Lord's Table, wait for the
congregation to sing the “Lamb of God.” Then be ready to usher communicants
forward.

1.    For the standard method of serving one side of the church at a time:

      a. Requires one usher at the front of the front pew in the center aisle
         collecting communion cards and filling the rail the total rail length. In
         general, the rail will handle 8 to 10 people at a setting.


                                        8
     b. A second usher, in the center aisle, notifies the appropriate rows when
     their turn is next. The usher stands behind the row being ushered. Have
     enough people ready for the next table.

     c. Start serving with the north side. When the entire north side has been
        served go back to the front of church and serve the south side. When
        serving the north side the people exit the pew to the center aisle and
        proceed to the right end of the communion rail (pulpit side). They then
        return to their pew by the side (north) aisle. The people seated in the
        south pews will also exit to the center aisle, but they will proceed to fill
        the rail starting at the lectern side and return by the side (south) aisle. It
        is best if the serving stops temporarily between the north and south side
        to avoid confusion. The pastor will begin serving from the pulpit end of
        the rail for the north pews and then from the lectern end for the south
        pews.

2. Continuous Communion:

     a. Similar to standard communion; approach the front of church by the
        center aisle; the return is by the side aisle. Unless directed otherwise the
        north side of church is served first.

     b. When two serving lines are utilized both sides of the church approach the
        altar by the center aisle and return by the side aisles.

Other notes on Holy Communion:

1.      People in the balcony should be invited to communion after both sides of
        the main floor have finished. Then, any overflow seating in the Gathering
        Area should be invited. Ushers will commune last.

2.      Rail and cushion are placed in position prior to serving, generally after the
        collection. Rail and cushion not placed for continuous communion.

3.      Rail and cushion are removed by the ushers after they are done
        communing. This allows the pastor to also take communion.




                                           9
GUIDELINES FOR RINGING THE BELL:

1.   The bell is rung as the pastor enters the chancel. Ring it 7 times, and
     after a brief pause, toll it 3 times.

2.   It should not be rung or tolled during Holy Thursday or Good Friday
     Services.

3.   The bell is rung throughout the praying of the Lord's Prayer at all services,
     except on Holy Thursday and Good Friday.

AFTER THE WORSHIP SERVICE:

1.   Pause with the congregation for silent prayer after the closing hymn.

2.   Listen while the pastor makes any after service announcements.

3.   When pastor is finished with the announcements open the double doors.

4.   Greet the worshippers and hand out any material requested by the pastor.

5.   After people have left the Sanctuary straighten hymnals in pews; gather
     trash and place in wastebasket.

6.   Place your usher badge in the drawer.

AFTER THE LAST SERVICE:

1.   Close windows and doors. Gather sheets from the pew registration books
     and place in the usher drawer.

2.   Turn off all lights after the last worshippers have left, including the
     balcony.

3.   Return chairs to Gathering Area and Library as appropriate.




                                       10
ELEVATOR:

The elevator is intended for the use of all who feel the need to use it. Ushers
should be ready to assist with the elevator operation when necessary.

Be aware there is the possibility the elevator could get stuck and you will need to
reset the controls. To do this, go to the electric service room at the lowest level
under the main entrance in the basement (key for the electric service room is
key #17 in the key box in the church office). Momentarily turn off the circuit
breaker for the elevator and turn it back on. This will reset the controls to allow
the elevator to function. There is a phone in the elevator that can be used to
call for help. The phone in the elevator has a sign on it identifying several
telephone numbers that can be called for help. The telephone number in the
elevator is 786-0951. You may call the people in the elevator to reassure them
while they are waiting to be helped.

EMERGENCIES:

1.      In case of an emergency, act quickly and quietly. Determine what the
        problem is, who can best help, and then assist those involved. The
        telephone is located in the church office; there is also a phone located in
        the basement kitchen and the Nursery. The emergency number is 911.
        To use the office phone press Line 1 and dial the number.

     2. A defibrillator is mounted on the wall near the confirmation pictures.
        When the power is turned on the machine will tell you everything you
        need to know or do.

     3. In the event of a tornado the best shelter is the basement under the
        Gathering Area.




                                         11

				
DOCUMENT INFO