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Elite 510-Restaurant

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					                                                                          Quick Reference
             Ingenico Elite 510                                               Guide
                Restaurant Application

                CREDIT CARD SALE                                                        REFUND
DIS PLAY                         ACTION                          DIS PLAY                        ACTION
Idle Prompt           Press 1 for Credit                         Idle Prompt           Press ENTER, then 3
Slide/Key Card        Swipe the         If card is unreadable,   1=Credit or           Press 1 or 2 depending on the type of
                      customer’s        manually enter the       2=Debit               transaction
                      credit card       customer's Card          Slide/Key Card        Swipe Card If card is unreadable,
                      through the       Number                                                         manually enter the
                      card reader                                                                      Card Number (Debit
Expiry Date           Enter the expiration date and press the                                          cards must be swiped)
MMYY                  ENTER key                                  Expiry Date           Enter the expiration date and press
Displays Card #       Verify card # and press ENTER              MMYY                  ENTER
Enter Clerk #         Key in Clerk/Server # and press            Displays Card #       Verify card # and press ENTER
                      ENTER                                      Enter Clerk #         Key in Clerk/Server # and press
Enter Sale Amount     Enter the total amount (less tip) and                            ENTER
                      press ENTER                                Enter Refund          Key in Refund Amount and press
Enter Tip Amount      Enter tip amount if known and press        Amount                ENTER
                      ENTER (if tip unknown, press               Processing            Terminal will print receipt of Refund
                      ENTER only & enter tip later via Tip         The terminal will prompt for a PIN Number on a Debit
                      Adjustment)                                 Card refund. The customer enters their PIN Number and
Processing            Terminal prints receipt                                          presses ENTER

                DEBIT CARD SALE                                                    VOID / CANCEL
DIS PLAY                        ACTION                              Only Sales from the CURRENT Batch may be voided
Idle Prompt           Press 2 for Debit and swipe card           DIS PLAY                        ACTION
                      (Debit Cards must be swiped)               Idle Prompt           Press ENTER, then 4
Enter Clerk #         Key in Clerk/Server # and press            1=Credit or           Press 1 or 2 depending on the type of
                      ENTER                                      2=Debit               transaction.
Enter Sale Amount     Enter the total amount (less tip) and      Slide/Key Card        Swipe Card If card is unreadable,
                      press ENTER                                                                      manually enter the
Enter Tip Amount      Enter tip amount and press ENTER                                                 Card Number (Debit
                      *Debit sales cannot be adjusted later                                            cards must be swiped)
Enter PIN             Customer enters their PIN number and       Displays Card #       Verify card # and press ENTER
                      presses ENTER                              Enter Invoice         Enter invoice number from the
Processing            Terminal prints receipt                    Number                transaction to be voided and press
                                                                                       ENTER. If invoice # unknown, use
                                                                                       Transaction Recall Report instructions
             PURCHASE CARD SALE                                  Enter Clerk #         Key in Clerk/Server # and press
   Purchase cards are credit cards used by companies and                               ENTER
         organizations for Purchase Orders (P.O.)                Enter Cancel          Key in Cancel Amount and press
DISPLAY                          ACTION                          Amount                ENTER
Idle Prompt           Swipe Card        If card is unreadable,   Processing            The terminal prints receipt
                                        manually enter the
                                        Card Number
Expiry Date           Enter the expiration date and press
                                                                                 REPRINT RECEIPT
MMYY                  ENTER                                      DIS PLAY                        ACTION
Enter Clerk #         Enter Clerk/Server # and press             Idle Prompt           Press 6 for Reprint
                      ENTER                                      Reprint Receipt       To reprint a receipt key in the
Enter Sale            Enter the total amount (less tip) and      Enter Invoice #       INVOICE # or the REF # from the
Amount                press ENTER                                                      receipt or recall report. Terminal will
Zip Code              Key in zip code of business and press                            reprint the receipt. If invoice number
                      ENTER                                                            unknown, use Transaction Recall
                                                                                       Report instructions
Customer Address      Key in Customer’s numeric address of
                      business and press ENTER*
                                                                           TERMINAL FUNCTIONS
Enter Tax Amount      Enter Tax Amount and press ENTER           Terminal Setup                   Function   +1
Enter Tip Amount      Enter tip amount if known and press        Tip Edit                         Function   +2
                      ENTER (if tip unknown, press               Refunds                          Function   +3
                      ENTER only & enter tip later via Tip       Cancels                          Function   +4
                      Edit)                                      Display Software Version         Function   +5
P.O./I.D. Number      Key in Customer’s PO/ID # and press        System Setup                     Function   +8
                      ENTER


Processing             Terminal prints receipt
 *If the address is 125 State Street, type in 1,2,5 and ENTER


Revision Date: 7/14/03
                                                                            Quick Reference
          Ingenico Elite 510                                                    Guide
               Restaurant Application

    CREDIT SETTLEMENT REPORT                                                           TIP EDIT
The Daily Settlement Report should be run EVERY morning            All tip adjustments MUST be completed daily before your
 for the previous day. This report shows credit cards totals,                            batch closes
adjustments, fees, discounts, and the net deposit into account    DIS PLAY                       ACTION
DISPLAY                           ACTION                          Idle Prompt          Press ENTER, then 2
Idle Prompt            Press 4 for Credit Totals                  Enter Invoice #      Enter invoice # from the transaction to
1=Store or             Press 3 for Settlement Report                                   be adjusted and press ENTER. If
3=Settlement                                                                           invoice # unknown, use Transaction
Enter Date             Enter in desired date                                           Recall Report instructions
MMDD                                                              Enter Tip Amount     Enter tip amount and press ENTER
Processing             Report will print                          Shows Total          The terminal prints receipt
                                                                  Amount, then
                                                                  processes
  CREDIT STORE TOTALS REPORT
 The Daily Store Report can be run anytime throughout the
day and for previous days. This report shows total sales and                        SERVER SET UP
               refunds for the requested date                     All users must be assigned a Server # and must be signed on
DISPLAY                           ACTION                          DISPLAY                         ACTION
Idle Prompt            Press 4 for Credit Totals                  Idle Prompt          Press ENTER, then 1
1=Store or             Press 1 for Store Totals Report            Enter Password       Key in 246135 and press ENTER
3=Settlement                                                      Print Parms? Y/N     Press F3 for No
Enter Date             Enter in desired date                      Continue? Y/N        Press F1 for Yes, then press 8 for
MMDD                                                                                   Clerk Setup
Processing             Report will print                          Clrk on Crdt=Yes     Press ENTER until you see 1=Add,
                                                                                       2=Delete, 3=Print Clerks
     DEBIT SETTLEMENT REPORT                                      1=Add, 2=Delete,     Press 1 to add a clerk, 2 to delete a
The Daily Settlement Report should be run EVERY morning           3=Print Clerks       clerk, or press 3 to print a list of all
  for the previous day. This report shows debit card totals,                           clerks
adjustments, fees, discounts, and the net deposit into account.   Enter Clerk #        Enter Clerk/Server # and press
    It can be run for previous day and up to 45 days back.                             ENTER
                                                                  Processing           Repeat procedure to sign on additional
DISPLAY                           ACTION                                               servers. Use the CANCEL key to get
Idle Prompt            Press 5 for Debit Totals
                                                                                       back to the idle prompt
1=Store or             Press 3 for Settlement Report
3=Settlement
Enter Date             Enter in desired date
MMDD                                                                 CONCORD EFS PHONE NUMBER
Processing             Report will print                                 24 HOUR CUS TOMER S ERVICE
                                                                                1-800-238-7675
    DEBIT STORE TOTALS REPORT                                     Listen for the automated operator to direct you to the
 The Daily Store Report can be run anytime throughout the                           correct department.
  day and 6 days back. This report shows total sales and
              refunds for the requested date.
DISPLAY                           ACTION
Idle Prompt            Press 5 for Debit Totals
1=Store or             Press 1 for Store Totals Report
3=Settlement
Enter Date             Enter in desired date
MMDD
Processing             Report will print

  TRANSACTION RECALL REPORT
 The Transaction Recall Report can be run anytime for same
    day or previous day transactions. This report lists each
transaction that day including the time it was run, the invoice
 #, the amount, and the card type. It then gives a summary of
         all the card types used and their daily totals.
DISPLAY                           ACTION
Idle Prompt            Press 8 for Transaction Recall
Enter Date             Enter in desired date
MMDD
Processing             Report will print




Revision Date: 7/14/03

				
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