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Carlos A


									                                                                Carlos A. Toledo
                                                                     Cell: 954 599-1274

Objective         Information Technology Professional
                  Utilize my four years experience in telecommunications and over six years experience in computer hardware, software,
                  and networking to help advance your company.

Professional      ◙ CCNA – Cisco Certified Network Associate        ◙ CompTIA Network + - Certified Professional
Certifications    ◙ MCSA – Microsoft Certified System Administrator ◙ CompTIA A+ - Certified Service Technician
                  ◙ CNST – Certified Network System Technician      ◙ CCNP-BSCI Building Scalable Cisco Internetworks
                  ◙ CCST – Certified Computer Service Technician
Education         Jan 08, 2007 – Present    Nova Southeastern University, Davie, FL
                  Master in Science Information Security (MSIS)
                  Jan 2005 – Nov 2005               McFatter Technical Center Davie, FL
                  Cisco Certified Network Associate Diploma (CCNA)
                  Sep 1, 2005 – Sep 30, 2005 U.S. Merchant Academy, GMATS Training, New York, NY
                  4 Week course design to obtain the Certified Network Systems Technician and the Certified Computer Technician certifications
                  April, 2004                       American Intercontinental University Weston, FL
                  Bachelors of Science Information Technology
                  Aug 2000 – May 2002               Keiser College Fort Lauderdale, FL
                  Associates of Science Computer Network Administrator
Work experience   05/2006-Present       Perot Systems Government Service, Cost Guard Station Miami Beach, FL
                  Network Engineer CNT1
                  •   Tier II and Tier III Technical Support
                  •   Image Pc’s and servers using RIS
                  •   Administration, maintenance, and monitoring of security fire walls, hubs, switches, routers, LAN/WAN
                  •   Hands on experience with configuring Cisco 1600/2500/4000 Series Routers and Catalyst 2900/5500 Switches
                  •   Troubleshoot layer 2 issues, including 802.1q, VTP, STP, trunking h. Ability to troubleshoot complex L2 & L3 issues
                  •   AD & Exchange administrator
                  •   Servers and Clients pc’s backup using Symantec Veritas Backup Exec 10
                  9/2004 – 04/2006       United States Pharmaceutical Group, Inc Sunrise, FL
                  Network Engineer/Senior Help Desk Administrator
                  •   Active Directory and Exchange 2000 Administrator
                  •   Tier 3 & System Support for 500 Wyse terminal users and 200 Win2K and WinXP users
                  •   Knowledgeable of Campus Wireless Setups using WEP Encryption and MAC address filtering
                  •   Setup & Install Servers, Computers, Laptops, and Wyse Terminals
                  •   Backup Company Servers using Veritas Backup Exec for Windows Servers
                  •   Configured VLAN on Dell switches model Power Connect 3000, 5000, and 6000 series
                  •   Experience with Network Monitoring tools such as HP OpenView, and What's Up Gold
                  12/2001 – 9/2004       AmeriCall Group, Inc Fort Lauderdale, FL
                  Network Administrator, Help Desk, Web Designer
                  • NT, Exchange 2000 and Lotus Notes 6.0 Administrator
                  • Telecom and/or Call Center business/technology
                  • Monitor Network infrastructure for possible security openings using Ethereal or Iris.
                  • Manage and maintain SonicWall Firewall, Shiva VPN, Norton Antivirus Enterprise Edition, McAfee Antivirus, PC Anywhere,
                  Remote Administrator and VNC.
                  • Utilized Frame-relay, ATM, LANE, E1, T1, T3, 10/100/1000 Ethernet.
                  • Managed and Maintained Corporate Web Site and Intranet site
                  • Provided technical support for WIN 9X/NT/2000/XP, Lotus Notes, Unix, MS Office 97/2000/XP
                  • Support existing Cisco layer 2 and layer 3 infrastructure switches, including Cisco 4000, 2900, and 1900
                  • Managed an maintained Microsoft SQL Servers
                  • Managed DHCP, DNS, and WINS server
                  • Monitored computer systems performance; replaced hardware components
                  • Implemented and supported a Windows NT 4.0 Server/2000 Advanced Server domain using AD spanning 5 offices and over 60
                  servers and over 900 client stations
Military          03/2005-Present         United States Navy Reserve. JTF 105 Southern Command Miami, FL
                  Information Technologist 3rd Class (IT3)
                  • Top Secret-SSBI Adjudicated 01/25/2006.
                  • Designing, installing, operating and maintaining state-of-the-art information systems technology, including local and wide area
                  networks, mainframe, mini and microcomputer systems and associated peripheral devices
                  04/1999-02/2005               United States Marine Corp Reserve. 4 th Anglico, West Palm Beach, FL
                  Diesel Mechanic
                  • During my 6 years of service as a Marine I gained Leadership, Discipline, and Team Building Skills, Organizational and Time
                  Management Skills, and above all pride for my country

Additional        Conscientious, hard-worker; reliable and dependable. Able to collect and analyze technical data. Outstanding ability to plan,
                  organize, and coordinate work activities. Can establish and maintain effective working relationships with others. Proven history of
Qualifications    successful end-user support, and team-building.
                  Fully Bilingual in English and Spanish

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