Docstoc

Göteborg_Geoff

Document Sample
Göteborg_Geoff Powered By Docstoc
					  How to handle Competence Questions in a
  Labour Market crisis?

  A Company Perspective.




Geoff Glover, Vice President HR, Talent Management




How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 1
                                                                          Crisis

                                                                          What

                                                                          Crisis?




How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 2
The Global Automotive Industry – “The Good, The Bad and
The Ugly”.

The Good.
The automotive industry forms the backbone of the EU economy:

• More than 12 million families depend on the sector for employment;

• Association des Constructeurs Européens d’Automobiles or European
  Automobile Manufacturers’ Association (ACEA) members yearly invest
  € 20 billion in R&D, or 4% of turnover;

• Net auto exports are worth € 42.8 billion;

• Vehicle taxes deliver € 381 billion to governments – 3.5% of EU gross
  domestic product.

How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 3
     The Global Automotive Industry – “The Good, The Bad and
     The Ugly”.
      The Bad.
      Approximately 20 million units surplus per year.
      Equivalent to 33% of installed capacity
      Equivalent to the whole of the European capacity
         • All makes
         • Every country
Sweden France Belgium UK Germany Italy Russia Spain Czech Republic Hungary




                     •Vulnerable capacity is in North America – Western Europe
 How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
 Issue date: 2009-10-02, Security Class: Public
 Page 4
    The Global Automotive Industry – “The Good, The Bad and
    The Ugly”.

     The Ugly.




How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 5
Customers, Customers, Customers!!




                                                                          Brazil
                                                                3% of world population
                                                                      198 m people
                                                                    2,5 of world GDP


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 6
   The Cost of Doing Business.

                                                    HOURLY WAGES (US$)
           40
           35
           30
           25
           20
US $ / h




           15
           10
            5
            0
            -5           2005                      2006                     2007                    2008        2009     2010
           -10                 Sweden                                           Belgium                          United States
                               United Kingdom                                   Germany                          Italy
                               Hungary                                          China                            India



   How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
   Issue date: 2009-10-02, Security Class: Public
   Page 7
Asia’s Entry onto the Global Stage




                                                                                                             source: Fortune


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 8
                               China’s Entry onto the Global Stage




How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 9
      European Competitiveness

For European Companies to compete successfully in the
global economy, they will need to compete on the basis of:

       •     Premium products
       •     High quality
       •     Innovation
       •     Lean organisations - high productivity to offset cost disadvantage
       •     Sustainable development solutions
       •     Rapid development
       •     Superior service dimension



How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 10
Competence is the key



                                                                                          Competence



                                                                                                             Competence is:
                                                                                                                   Knowledge
                                                                                                                   Experience
                                                                                                                   Skills
                                                                                                                   Behaviours


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 11
Competence is the Key




          “McDonalds”                                           “Manufacturing operator”                     “Computer-game development”




                   High Competence Delivers
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1

                   Exponentially Higher Productivity
Issue date: 2009-10-02, Security Class: Public
Page 12
  The Knowledge Age




Agrarian Revolution - Industrial Revolution – Post Industrial or Information Society


  How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
  Issue date: 2009-10-02, Security Class: Public
  Page 13
                             Demographics in Europe threatening the
                                    supply of Competence
                                           Total 18-year-old population on 1 January each year
                                                                                Sweden

                                         135
                             Thousands


                                                                                                             Pr o j ect i o n
                                         130
                                         125
                                         120
                                         115
                                         110
                                         105
                                         100
                                         95
                                         90
                                           90

                                           93

                                           96

                                           99

                                           02

                                           05

                                           08

                                           11

                                           14

                                           17

                                           20

                                           23
                                         19

                                         19

                                         19

                                         19

                                         20

                                         20

                                         20

                                         20

                                         20

                                         20

                                         20

                                         20
                                                                                                                                Source: Eurostat


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 14
Attitudes in Europe threatening the Competence supply




How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 15
Attitudes in Europe threatening the Competence Supply

                                                     Supply development indicator
                                Indicating trends in the supply of hum an resources in MST
                         (accounting for demography, educational attainment and choice of MST education)

 Extremely positive                  3




                                                                                                                                                                          USA
 Very positive                       2



                                                              Finland

                                                                        Poland
  Positive                           1




                                                                                 Ireland
 Insignificant                       0




                                                                                           Belgium

                                                                                                     Netherlands
 Negative                          -1




                                                                                                                   Italy

                                                                                                                           France

                                                                                                                                    Germany

                                                                                                                                              Kingdom
                                                                                                                                               United
 Very negative                     -2
                                            Europe




                                                                                                                                                                 Japan
                                                                                                                                                        Sweden
Extremely negative                 -3
                                                                                                                                                                     Källa: ERT


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 16
Attitudes in Europe threatening the Competence Supply

                                                       Number of applicants to
                                                 science and technology preparatory
                                        upper secondary school education (ISCED 3) in Sweden

               24 000
                                                                23 134
               23 000

               22 000

               21 000

               20 000                                                                                                 Applicants

               19 000

               18 000
                                                                                                             17 549
               17 000
                          96

                          97

                          98

                          99

                          00

                          01

                          02

                          03

                          04

                          05

                          06

                          07

                          08
                       19

                       19

                       19

                       19

                       20

                       20

                       20

                       20

                       20

                       20

                       20

                       20

                       20
                                                                                                                      Källa: Skolverket


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 17
Attitudes in Europe threatening the Competence Supply
                                                         Number of first hand applicants to higher
                                                      education in Mathematics, Natural Science and
                                                                   Technology in Sweden



                                                   35 000


                                                   30 000


                                                   25 000



                  Number
                                           Antal




                                                   20 000


                                                   15 000


                                                   10 000


                                                    5 000


                                                       0
                                                            1998   1999   2000    2001     2002     2003     2004   2005   2006
                                                                                            År
                                                                                          Year
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 18
The Education gap is Closing.




                                                                                                             source: OECD, Deutsche Bank Research


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 19
                      Change                               Volvos Learning Agenda                                          Efficiency


                            Flexibility                                                                           Competitiveness
                     Change Management                                                                       Business Relationships management
                      Hybrid techniques                                                                          Modern Production-system/
                       Service solutions                                                                          Global Business Acumen
                        Electrification
                         Environment
                                                                       VCC’s                                       Value Stream Analysis
                                                                                                                     Strategic Capability
                            Safety
                             CAD
                                                                     Competence                                         Lean Thinking
                                                                                                                           6 Sigma
                                                                       Needs

                                                                         Employability
                                                                        Core subjects
                                                                Diversity / Equal opportunities
                                                                    Generic competences
                                                                    Leadership Capability




                                                                             Qualifiers
How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 20
Our Strategic Challenge “More for less”
In a “more for less” environment, more learning development
needs but less resources available to support (due to intense
global competition).

How are we tackling within Volvo:
People not just sent on training on adhoc basis

Competence Management Framework to clearly define what competences are needed to meet our
 business needs going forward. Strategic competence tool to identify those competences which
 are key to our future.

Generic employee and leadership competences identified to support desired workculture.

Target training interventions, based upon “value add” prioritisation

Primary responsibility shifts from company to individual.

Company moves from provider to enabler.


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 21
Our Strategic Challenge “More for less”
How are we tackling within Volvo:
Experiential learning.

Relationships learning (mentorship and coaching).

Internal teacher network.

Knowledge capture/organisational learning

Knowledge communities (bloggs)

Suppliers – less, but more engaged, deeper partnerships with them.

Leverage technology for economies of scale, global reach, repeatable quality and
  to support learning when and how individuals prefer.



How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 22
“Learning in day-to-day”                                                                                       Network
                                                                                                                            Single point
                                                                                    eLearning
 activities                                                                                                                   lessons
                                                                  Course                                                                          Leisure
                                                                /education                                                                       activities
                                                                                                               Feedback
                                                                                Speaking
                                                 Shadowing                                                                         Information            Mentorship
                                                                                 partner



                                           Instructor           Analysis of                                          Knowledge               Personal              Being a
                                          /supporter            own work                                                                    reflections            trainer
                                                                                       Competence                         Skills
                                                                                       is a combined
                                                                                            set of
                                              New                                                                    Experience                                     Receive
                                           /renewed                  Study                                                                   Continuing           study tours
                                              role                   circle                                          Behaviours              education


                                                 Welcoming                                                                         Lecture for                Analytical
                                                  trainees                        Present                                                                       work
                                                                                                                                   manager’s
                                                                                 own work                    Lectures,              manager
                                                                                                           tradeshows
                                                                                                                etc                              Individual
                                                                   Project
                                                                                                                                                 coaching
                                                                                     Arrange
                                                                                                                            Representing
                                                                                   conference
                                                                                                           Reports,             VCC
                                                                                    /meeting
                                                                                                          summaries


  How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
  Issue date: 2009-10-02, Security Class: Public
  Page 23
Delivering Business Success through People




                                                                        Growing Employee
                                                                           Capability



                                                                               Talent
                                                                             Management
                                           Leading                                                            Building
                                             and                                                              Employee
                                        Managing Change                                                      Commitment

                                                                    Business Structure


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 24
                                                                 The Wheel of Talent
                                                                                   Competence
                                                                                   Management                        Employer of choice
             Analyse, track and
             review talent status                                                                                     and recruiting


                                                                                                                                  Deploy talent


                                                                Analysis                                  Plan
Succession                                                                                                                                  Employee
planning                                                                                                                                   Engagement
                                                                                  Business
                                                                                 Objectives
                                                                                   And                           Engage                    Perfomance
                                        PROGRESS                                Competencies                                               Management


                                                                                        Develop                                             Retention
  Reward and                                                                                                                                strategies
  Recognition


                 Career
                planning                                                                                                    Learning and
                                                                                                                            Development

    How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
    Issue date: 2009-10-02, Security Class: Public
    Page 25
Need to look at “more for less” in a broader perspective.

Issues we identify with doing business in Europe are as large a problem
  for the European Union countries as for us.
Reason: To solve their competence supply problem companies can
  decide to offshore more and more of their activities where the
  customer growth/available skills are
Result: economic decline in Europe.

We are prepared to work in partnership with others to solve this issue.




How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 26
HOW are we prepared to move ahead ?

• In partnership with others for the good of multiple stakeholders- Volvo,
  PES, our suppliers, other companies, universities, young people.
• To organise learning activity through Government Technical Specialist
  Colleges, like GTG, to make it available as a standard learning set to
  other companies, students at the Specialist College, or to other
  colleges- shared with them by the Specialist College.
• To work with others to develop blended learning solutions such as e-
  learning, so that learning solutions can have reach throughout
  Sweden/Europe and be sustainable.
• To work with Government agencies to establish accreditation standards
  around occupational learning, which could form the basis of a national
  or European standard, for example, in Lean.
• Together with others create the infrastructure for lifelong learning.



How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 27
Investment efficiency – Lifelong Learning


            Government                                                     Employer                          Government




                                                                                                                          Citizens
                                                                                                             Unemployed
                School / Univ.                                               Employees

                   $$$                                                                $$$                        $$$

                                                          Inefficient spend/investments
                                                                 Overlap/Underlap

How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 28
                             The Learning Hub Concept
                                                           Industry Sector Organisations

                                                                                Volvo




                       Employer                                                                                Employer
                         A
                                                                                Broker                           B




                                                                                 Employer
                                                                                   C

                     Academia                                                                                Learning
                                                                                                             providers

How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 29
                                                       The Partnership Model
                                                                       Social partners
                                                                        - Ambassadors for learning
                                                                        - Labour market context
                                                                        - Funding capability
                  Employers                                             - Cross sector perspective                   Government
                  + Global best practice                                                                     + National standards
                  + Employment context                                                                       + Link to academic curriculum
                  + Combine skills with experience                                                           + Link to economic strategy
                  + Real life examples                                                                       - Investment constrained, but !
                  - Investment constrained                                  Lifelong                         + Seed corn funding

                                                                            learning

                                                                     + Pedagogic approach
                                                                     + Invest in core business
                                                                     - Regional not global



                                                                 Learning Providers

How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 30
                                                                CRISIS

                            “Wei” + “Gee”
                                危     機
                           Danger + Opportunity


How to handle Competence Questions in a Labour Market crisis?, VCC Human Resources, Geoff Glover, gglover1
Issue date: 2009-10-02, Security Class: Public
Page 31

				
DOCUMENT INFO
Shared By:
Categories:
Tags: Musik
Stats:
views:11
posted:4/17/2011
language:English
pages:31