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					Performance Management
   Presentation to FMI




               http://cosmat.ottawa-hull.mil.ca/MASIS/masis.htm
   Outline

 Solution Overview – MA&S
 Delivery Methodology
 Phase 5 Scope
 Defence Force and Public Security Capabilities
 Performance Measurement




                                                   2
   Outline

 Solution Overview – MA&S
 Delivery Methodology
 Phase 5 Scope
 Defence Force and Public Security Capabilities
 Performance Measurement




                                                   3
   Supporting Operations:
   an Enterprise View



 Integrated                                                         Core Business
Information                                                               Is
Environment                                                          Supported




                          Business / Capability Planning
                              Operations Planning
                               Conduct Operations
                                     Acquire
                                                                    Transformation
  Accurate,                         Maintain
                                                                          Of
  Real-time                          Change                         CF Sustainment
‘Big Picture’                       Dispose                            Capability
                                                      Engineering
                                                           &
                Finance        Supply          HR     Maintenance
                                                                                     4
Overview of the Solution:
Scope Business Conceptual Model


               …Requirements to support
Requirement    DND/Air Force mandate



                            …Level of resources required to support
              Demand        existing capabilities to acceptable
                            standards


                                             …Selecting the part of the demand
                           Business          that would be executed according
                           Planning          to approved requirement


                                                            …Acquire, maintain,
                                          Execution         change & dispose –
                                                            Support Operations



                                                       Performance
                                                                          …Report
                                                       Measurement


                                                                                    5
        Enterprise Processes



 Life Cycle Management            Asset Visibility

       Materiel Certification     Logistics Support Analysis
       Corrective / Preventive    Materiel Management (links
        maintenance                 with CFSS)
 Configuration Management         Performance Measurement
 Deployed Operations              Planning/Scheduling
 Technical Document                (workshops)
  Management                       Central Procurement
 Decision Support                  (contracts)

 Financial (integration with      Project Management
  FMAS)                            Workflow
 Work Force Management            Work Order Management
                                                                 6
MASIS Solution Overview:
SAP R/3 (version 4.6b) and Omega PS



                              MASIS
                   Plant                   Business
                Maintenance                Warehouse

    Environ.
                               Materials
    Health &                                            Controlling
                              Management
     Safety

                Work Force                   Project
                                                                      Omega PS
                Management                  Systems

     Quality                    Asset                   Business
   Management                 Accounting                Warehouse

                Production
                                           Financials
                 Planning




                                                                                 7
    Integrated Model


                  Capital Program           BP Objective

Cost Centre:
Activity Type                                                  MA&S
    SWE                                                       Process
    O&M                             Project
 Overhead
                                 Work Order
    National
  Procurement                  Business Plan Activities


                                                           Workforce
    Inventory                                             Management

     Functional Location - Equipment – Bill of Material - Material
                        Platform and Class
                                                                        8
          From ‘turning wrenches to E&M process to Defence
          Objectives to Capability Programs’

                                                      Defence Program


Command & Control      Conduct Operations               Sustain Forces               Generate Forces      Corporate Policy & Strategy
Capability Program     Capability Program             Capability Program            Capability Program        Capability Program



                                            Sustain                        Change
                                            Agenda                         Agenda



            Sustain Equipment     Logistics Support to             Provide Equipment
              Defence Task        Deployed Operations                Defence Task



                                                                       Objectives
                                                                       Level 1,2,3



                                                                  Work Order / Project



                         By Capability                                                                        By Process
                                                          EQUIPMENT                     PROCESS
                     • Class / Fleet                                                                     • Preventive Maint.
                     • Platform                                                                          • Corrective Maint.
                     • Equipment Group                                                                   • Engineering
                     • Sub group                                                                           Changes
                     • Type                                                                              • R&O
                                                                                                         • etc.
                                                                                                                                        9
       Managerial Accounting

 Cost center accounting
 Cost allocations between cost centers
      Assessment cycles – Cost drivers for cost elements
      Activity types costs
      Activity type rates calculation within cost centers
 Order and project accounting
      Plan costs
      Actual costs
      Settlements




                                                             10
      National Procurement

 Procurement solution developed in MM
 Inventory management to support maintenance scheduling
 Procurement for goods and services

   Contracts
   Standing Offers
   Pre-Facilitated Contracts
   Local Purchase Orders < $5K
   Other Government Departments
   PWGSC Standing Offers (without competition)
   PWGSC Standing Offers (requiring competition)
   NICP: Contracts
   NICP: Standing Offers
   NICP: Pre-Facilitated Contracts
   NICP: Local Purchase Orders < $5K
   NICP: PWGSC Standing Offers (without competition)
   NICP: PWGSC Standing Offers (requiring competition)
   COLOG
   Service Contracts (with Task Authorizations)




                                                           11
       Work Force Management

 HR module
      Personal organization
      Personal administration
      Qualification records
      Organization units
      Work centers
      Assignment of positions to work centers to determine
       capacity and facilitate scheduling
 Time accounting
      CATS




                                                              12
       Plant Maintenance

 Work order Management processes
      Notifications
      Work Orders
 Canadian Forces Equipments
      Functional locations
      Equipments
      BOM
      Materials




                                    13
    Project Systems

 Capital Projects
 Non Capital Projects
 Project templates
 Project costing
 Integration with Investment Management with
  Investment Positions




                                                14
    Integrated Model


                  Capital Program           BP Objective

Cost Centre:
Activity Type                                                  MA&S
    SWE                                                       Process
    O&M                             Project
 Overhead
                                 Work Order
    National
  Procurement                  Business Plan Activities


                                                           Workforce
    Inventory                                             Management

     Functional Location - Equipment – Bill of Material - Material
                        Platform and Class
                                                                        15
16
   Outline

 Solution Overview – MA&S
 Delivery Methodology
 Phase 5 Scope
 Defence Force and Public Security Capabilities
 Performance Measurement




                                                   17
Implementation Methodology


                Benefits Realization


  Air Force

   Army                                   Air Force


 Scoping          Analysis       Design   Implementation


  Upgrade                                   Army

 Submarine



                       Time




                                                           18
   Outline

 Solution Overview – MA&S
 Delivery Methodology
 Phase 5 Scope
 Defence Force and Public Security Capabilities
 Performance Measurement




                                                   19
       Project Status

 Phase 1 to 3 completed by December 2003
      202WD implementation
      Asset Accounting
      Complex Contracting
      Navy
 Phase 4 – consolidation
      In Service Support
      Development
         Submarine
         Procurement
      Phase 5 Planning


                                            20
      Phase 5 Scope

 In Scope
     Organizational
       Army and Air Force
       ADM(IM)
       DRDC
       COS(Mat)
       Expansion to Navy solution
     Functional
       Fully Deployable MASIS
       DFPS (Operational Planning and execution)
       Complex Configuration Management

                                                    21
     Outline

 Solution Overview – MA&S
 Delivery Methodology
 Phase 5 Scope
 Defence Force and Public Security Capabilities
 Performance Measurement




                                                   22
       Canada influence on SAP development

 SAP Defence Interest Group (DEIG)
      Provides a forum where additional defence requirements are
       reviewed by defence community and incorporated as standard
       in the Solution
 Canada is logging Development Requests based on
  specific military requirements emerging from analysis
  workshops




                                                                23
The Force Element – Modeling of Capability

                            Tasks &                                    Description &
                           Capabilities                                Classification




     Authorized                                                                    Authorized
     Personnel                                                    Force             Material
                                                                 Element




          Actual                                                                    Actual
         Personnel                                                                  Material
                                                             Accounting




 SAP AG 2005, Planning & Support of Operations / Lincourt / 24                                  24
                    System Architecture for Defense

                               Central Domestic
                                   System
                                                 SAP
                                         SAP     APO
                                          HR
                                                  SAP
                                          SAP      R/3
                                          BW




      De-centralized                    ALE
      R/3 Systems

                           SAP R/3             SAP R/3




* Standalone
Logistic Execution
Systems
                     ALE
(Stage 1c)                                               SAP Mobile Infrastructure
              LES




                                                            Client Component
                                                               SAP MI: Permanent Online
                                                                       or Dial-In
SAP GUI                                                                or File Transfer
                        SAP MI Client   SAP MI Client
                                                                                          25
        Relationships between Force Elements
Examples:                                          X




                                                       In Command                              CSS

                                                                       II

various                                                                M


command & control                                                                    maintenance
relationships                                                         II
(time-dependent)


        In Direct Support
                                                                                          Supply




                                                                            different medical
                                                                            support relationships
                                                                            (time-dependent)
           SAP AG 2005, Planning & Support of Operations / Lincourt / 26                             26
         Readiness and Availability

Readiness and Availability
    A level of readiness can be determined for personnel, material, and
     training on the basis of the resource information.
    The availability provides information as to whether a force element
     is already being used as a force provider.




                                                      403 Helicopter Operational Training Squadron

                                                      403 Helicopter Operational Training Squadron


           SAP AG 2005, Planning & Support of Operations / Lincourt / 27                             27
     Outline

 Solution Overview – MA&S
 Delivery Methodology
 Phase 5 Scope
 Defence Force and Public Security Capabilities
 Performance Measurement




                                                   28
       Performance Management

 Program delivery
      Readiness assessment
 Program management
      Effectiveness
         Are we working on the right thing (what)
      Efficiencies
         Are we doing the best possible (How)




                                                     29
       Performance Management

 A combination of methodologies
      Benefit Realization
         Following a method to develop results chain and arrive to
          desired outcomes from the MASIS solution
      R/3
         Enterprise process approach to demonstrate end to end
          business process that combines multiple transactions and
          multiple systems
      BW
         Near live data to mine to report actual information on KPI




                                                                       30
             Performance Reporting Framework

  The Reporting Approach
                                                    Balanced Scorecard
                                                 Management Dashboard


   Strategic roll-up for decision            Performance           Benefits
              makers                          Measures            Realization

                                                                           Information Architecture




   Operational roll-up of multiple
             systems




Transaction level user data

                                                   Central Repository (BW)
    Data Architecture
Associated Corp. Systems
                                     Inventory    Finance          HR             Maint.

                                                                                                  31
       Performance Management

 Dash board
      BW data
         Determining KPIs based on MASIS solution objects
      Presentation with Power points
      Delivered on the DWAN
 Plans to replace PowerPoint-based dashboard with
  SEM from SAP




                                                             32
Operationalized Benefits Realization - 2




                                           33
Results: Efficiencies

                                                                                      Time
    Area Effectiveness
Gains in of Efficiency                                 Rationale                     Reduction
                                                                                     (pers days)

                                          Reporting

Time to generate major reports       From 30d down to 0.5d = 29.5 person days * 48   1400+ d
                                     reports / year

Reduction in # of reports by using   From 1200 reports @1.5d management each to      1600 + d
BW                                   150 reports with same data @ 1 day to manage

                                           Planning
Planning Cycle reduction:            From 30d down to 1d = 29d person day * 20       Approx
Corporate Business Plan              reports annually                                 600 d

Planning Cycle reduction:            From 20d down to 1d = 19d person day * 32        Approx
Fleet Support Plan                   reports annually                                  600 d




                                                                                                   34
       Lessons Learned
   Senior championship is critical


   Know what really counts: Focus on what management care about most


   If it’s not worth managing and sustaining, it’s not worth measuring


   Perfect is the enemy of ‘good enough’: the bad news is the good news


   Stay real: ensure top-down framework meets bottom-up measures


   Measure once use many times


   Move from hands-on to hands-off: technology helps sustainment & credibility


   Move from: ‘What-do-the-numbers mean?’ to ‘What’s-behind- the-numbers?’ to ‘What-
    action-do-we-need-to-take?’


                                                                                        35
                                                                                                                                                                                                                                              Management Cockpit KPIs for Decision-support


      Cost by Defence Plan Objective: Cost by DPO from all PM
      Orders including unassigned                                                                                                                                                                                                                                                                                                                                                                                                                                Cost by Warfare area: Plan, Budget, Actuals by Class for
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Group, Equipment Type & Syb-type
                                                                                                                                                                                                                                                                                                                                                                                                                                              DGMEPM Business Plan by Defence Plan Objective - Detail.
PM W ork Order                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           Cost by Warfare Area: 'FIGHT' - Group/Sub-group
Notif Revision
                                                                                                                                                                                                                                                    DGMEPM Business Plan by Defence Plan Objective - Summary
Notif. user status                                                                                                                                                                                                                                                                                               8/25/2005
Notif.system status                                                                                                                                                                                                                                                                                                                                                  200,000,000.00 CAD
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   2004 Plan, 2004 Budget,               350000000
Notification Type                                                           160000000.00                                                                                                                                                            Project Manager
Order type
                                                                                                                                                                                                                                                    Fiscal year
                                                                                                                                                                                                                                                                                                                                                                     180,000,000.00 CAD
                                                                                                                                                                                                                                                                                                                                                                     160,000,000.00 CAD                                                                            2004 Actual                           300000000
PM Equipmt Type
PM User Status
                                                                            140000000.00                                                                                                                                                                                                                                                                             140,000,000.00 CAD
                                                                                                                                                                                                                                                                                                                                                                     120,000,000.00 CAD                                                                                                                  250000000
PM System status
                                                                                                                                                                                                                                                    Key figures                                                              Plan, Budget, Actual                    100,000,000.00 CAD
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         200000000
                                                                                                                                                                                                                                                                                                                                                                      80,000,000.00 CAD
Revision
                          Halifax,
                                                                            120000000.00
                                                                                                                                                                                                                                                                                                                             1, CP04, DT4-2-181 Provide               60,000,000.00 CAD
                                                                                                                                                                                                                                                                                                                                                                      40,000,000.00 CAD
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         150000000
                          Iroquois, Sub,                                    100000000.00                                                                                                                                                            Defence Plan Obj.                                                        Equipment, 1, CP05, DT5-5-224            20,000,000.00 CAD                                                                                                                  100000000
Ship Class
                          Minor War                                                                                                            PM Cost                                                                                                                                                                       Management...                                                   HFX    IRO        PTR                VIC
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          50000000
                          Vessels,
                          Protecteur
                                                                             80000000.00                                                       PM Planned Cost
                                                                                                                                                                                                                                                    Project Definition                                                                                                                                                                                                                                           0




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       COMMUNICATI
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         ELECTRONIC
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                     EQUIPMENT




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        SHIPBOARD
                                                                                                                                               PM Estimated Cost




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         EQUIPMENT




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           UNDERWATE
                          (AOR's)




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       ON, ALARM &
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      AIRCRAFT




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         TACTICAL
                                                                                                                                                                                                                                                    Class of ship                                                            HFX, IRO, VIC, PTR




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      SUPPORT




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            R COMBAT
                                                                             60000000.00




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          WARFARE
Equipment.
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   HFX, IRO, PTR, VIC




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         INTERNAL




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             SYSTEM
Approval year
                                                                                                                                                                                                                                                    Top Level WBS                                                                                                                                                                                                                                         Series1




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           NON
                          0, 1, CP03,                                        40000000.00
                          DT3-2-167
Defence Plan Obj.
                          Sustain
                          Equipment                                          20000000.00                                                                                                                                                            Fiscal year variant                                                      Apr.- March, 12+4 Special (FIS                                                                                                                                               Series2
Value Category
                                                                                                                                                                                                                                                    Fiscal year                                                              V3/2005
Work Type
WBS element
                                                                                     0.00
                                                                                                                                                                                                                                                    Project Category                                                         Naval Projects
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Apr.- March, 12+4 Special (FIS         Series3
                                                                                                       1


                                                                                                                    0


                                                                                                                   03


                                                                                                                             #
                                                                                                      00


                                                                                                                 00




IM Program
                                                                                                                                                                                                                                                                                                                                                                                                                                                                   Naval Projects
                                                                                                                03




                                                                                                                                                                                                                                                    Version                                                                  Plan/actual current version, #
                                                                                                    00


                                                                                                               00


                                                                                                              60




IM Position
                                                                                                 90


                                                                                                            90


                                                                                                           80




Project Manager
IM Level                                                                                                                                                                                                                                                                                                                                                                                                                                                           Plan/actual current version, #




      Cost by class: Cost by Class [By Plant] & Hours by Class                                                                                                                                                                                                                                                                                                                                                                                                   Main cost drivers: Value Category by Plant [Labour,
      [By Plant]                                                                                                                                                                                                                                                                                                                                                                                                                                                 Materials, Services, Other]
PM W ork Order
Notif Revision
                                                                                                                                                                                                                                                    DGMEPM Fleet Support Plan by Fund - Summary
                                                             Plant 1001 - Cost by Class
                                                                                                                                                                                                                                                                                                         8/25/2005
                                                                                                                                                                                                                                                                                                                                                                                                                                                                PM W ork Order
Notif. user status                                                                                                                        Plant 1001 - Hours by Class
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    PM Cost LABOUR - INT
Notif.system status                                                                                                                                                                                                                                                                                                                                    350,040,000.00 CAD
Notification Type
                                        70,000,000.00
                                        60,000,000.00                                                                   500,000.00   H                                                                                                              Project Manager                                                                                                                                                                                                                                                          100,000,000.00 CAD
                                        50,000,000.00                                                                   400,000.00   H                                                  PM Planned hours
Order type
PM Equipmt Type
                                        40,000,000.00
                                        30,000,000.00
                                                                                             PM Cost                    300,000.00   H                                                                                                              Fiscal year                                                                                        300,040,000.00 CAD                                                                                                                                                        90,000,000.00 CAD                                   MATERIAL
                                                                                             PM Planned Cost            200,000.00   H                                                  PM Confirmed
PM User Status                          20,000,000.00
                                        10,000,000.00                                                                   100,000.00   H                                                  hours                                                       Key figures                                                                                                                                                                                                 Notification Type
PM System status                                 0.00                                                                         0.00   H                                                                                                                                                                                                                                                                                                                                                                                           80,000,000.00 CAD
Revision                                                                                                                                                                                                                                            Project Definition                                                                                 250,040,000.00 CAD                                                                                       Notif Cust Reference
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Ship Class                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       70,000,000.00 CAD
                                                                Vic




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                                                                                                                                                                                                                                                    IM Position
                                                                 H




                                                                                                                                                                                                                                                                                                                                                                                                                                                                Notif Revision
                                                              Pro




Equipment.
Approval year
                                                                                                                                                                                                                                                                                                                                                       200,040,000.00 CAD
                                                                                                                                                                                                                                                                                                                                                                                                                                                                Notif. user status                                               60,000,000.00 CAD
Defence Plan Obj.
                                                                                                                                                                                                                                                                                                                     Halifax, Iroquois, Protecteur                                                                                                                                                                                                                                   SERVICES
Value Category                                                                                                                                                                                                                                      Class of ship                                                                                      150,040,000.00 CAD                                                                                       Notif.system status                                              50,000,000.00 CAD
Work Type
                                                                                                                                           Plant 1002 - Hours by Class
                                                                                                                                                                                                                                                                                                                     (AOR's), Sub
                                                             Plant 1002 - Cost by Class
WBS element
IM Program                                                                                                                                                                                                                                                                                                                                             100,040,000.00 CAD                                                                                       Order type                                                       40,000,000.00 CAD                                  PM Planned Cost LABOUR -
                                                                                                                                                                                                                                                    Top Level WBS
IM Position                             60,000,000.00                                                                   450,000.00
                                                                                                                        400,000.00                                                                                                                                                                                                                                                                                                                              Revision                                                                                                            INT
Project Manager                         50,000,000.00
                                                                                          PM Cost                       350,000.00
                                                                                                                                                                                                                                                                                                                                                        50,040,000.00 CAD                                                                                                                                                        30,000,000.00 CAD
IM Level                                40,000,000.00
                                                                                          PM Planned Cost
                                                                                                                        300,000.00
                                                                                                                        250,000.00                                                      PM Planned hours                                                                                                                                                                                                                                                        customer reference                                                                                                   MATERIAL
Bill To                                 30,000,000.00
                                                                                          PM Planned hours              200,000.00                                                      PM Conf irmed hours
                                                                                                                                                                                                                                                    Fiscal year variant                                              Apr.- March, 12+4 Special (FIS                                                                                                                                                                              20,000,000.00 CAD
IM Position appr yr                     20,000,000.00
                                                                                          PM Conf irmed hours
                                                                                                                        150,000.00
                                                                                                                        100,000.00                                                                                                                  Fiscal year                                                      V3/2005                                  40,000.00 CAD                                                                                     Mn.wk ctr
IM Pos on PM Order                      10,000,000.00                                                                    50,000.00
                                                                                                                                                                                                                                                                                                                                                                                                                                                                Equipment.                                                       10,000,000.00 CAD                                   OTHER
WBS on PM Order
CMIS MAF Number
                                                 0.00                                                                         0.00
                                                                                                                                                                                                                                                    Project Category                                                 Naval Projects                                                       Halifax   Iroquois         Protecteur         Sub
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Project Category
Project Definition                                                                                                                                                                                                                                                                                                                                                                                                                                              Bill To                                                                               1001           1002            SERVICES
                                                                                                                                                                                                                                                                                                                                                                                                                                                                Class of ship
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             SERVICES, OTHER,
                                                                                                                                                                                                                                                                                                                                                                                                                                                                Value Category
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             MATERIAL, LABOUR - INT




          Net effectiveness & efficiency of Navy shore MA&S                                                                                                                                                                                                                                                                                                                                                                                                     Resource effort of pre- and post-deployment MA& S
          organizations: Range of Plant-related KPIs                                                                                                                                                                                                                                                                                                                                                                                                            activities by ship:[Pre] FMF by Total Demand Actual Hrs +
                                                                                                                                                                                                                                                                                                                                                                                                                                                                Closed Actual Hrs + WIP Actual Hrs Vs [Post] SS by Total
                                                                                                                                                                8/25/2005

        1,400,000.00
        1,200,000.00
                                                                                                                                                     Work demand on dockyards: Measured by MAFs converted to Work Orders by Plant Vs MAFs not converted to Work Orders

                                                                                                                                                       MAFGID
                                                                                                                                                       Order                                                         4,000
                                                                                                                                                                                                                     3,500
                                                                                                                                                                                                                                                                                                                                                                                                                                                                Demand Actual Hrs + Closed Actual Hrs + WIP Actual Hrs
        1,000,000.00                                                                                                                                   Maintenance plant                                             3,000
                                                                                                                                                       Record Category                                               2,500
             800,000.00                                                                                                                                                                                     2,000
                                                                                                                                                       Key figures                Total Demand, Converted Demand, Non-converted Demand
                                                                                                    Series1                                                                                                          1,500
             600,000.00                                                                                                                                Plant                                                         1,000
                                                                                                                                                                                                                      500
             400,000.00                                                                                                                                Calendar year              2004..2005                    0
                                                                                                                                                                                                                   Total Demand Converted            Non-converted    Total Demand   Converted   Non-converted
                                                                                                                                                       Plant                      FMF Cape Scott HMC Dockyard, CFB Esquimalt, FMF-CB
                                                                                                                                                                                                                                 Demand                Demand                         Demand       Demand
             200,000.00
                                                                                                                                                                                                                                             2004                                      2005

                      -                                                                                                                                Cal. Year/Month            04.2004..07.2005, 08.2005
                             Plant 1001                             Plant 1002
                                                                                                                                                       Cal. Year/Quarter
                                   Amount Recovered Via AutoJV                                                                                         Calendar year

                                                                                                                                                       Calendar year              2004                                                                               2005
                                                                                                                                 PM Work Order                                               TAAG Costs Plant 1001                                                                     TAAG Costs Plant 1002

                                                                                                                                 Notif.system status
                                                                                                                                                       N5 N5,     2,500,000.00 CAD                                                                     6000000
                                                                                                                                 Notification Type     N8 N8,     2,000,000.00 CAD                                                                     5000000
                                                                                                                                                       N2 N2
                                                                                                                                                       N009,      1,500,000.00 CAD                                           TAAG Confirmed Costs      4000000
                                                                                                                                                       N007,      1,000,000.00 CAD                                           TAAG Planned Cost
                                                                                                                                 Order type                                                                                                            3000000
                                                                                                                                                       N006,
                                                                                                                                                                       500,000.00 CAD
                                                                                                                                                       N005                                                                                            2000000
                                                                                                                                 PM System status                           0.00 CAD
                                                                                                                                                                                                                                                       1000000
                                                                                                                                 CMIS MAF Number
                                                                                                                                                                                   00
                                                                                                                                                                                   05
                                                                                                                                                                                   19
                                                                                                                                                                                   81
                                                                                                                                                                                   31
                                                                                                                                                                                   38
                                                                                                                                                                                   09




                                                                                                                                 DMB FLAG
                                                                                                                                                                                 10
                                                                                                                                                                                 10
                                                                                                                                                                                 10
                                                                                                                                                                                 12
                                                                                                                                                                                 13
                                                                                                                                                                                 13
                                                                                                                                                                                 15




                                                                                                                                                                                                                                                                0
                                                                                                                                                       PM
                                                                                                                                                       Cost,
                                                                                                                                 Key figures
                                                                                                                                                       PM
                                                                                                                                                       Planne




                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                               36
Performance Measurement Query




                                37
                                                                                                                                                         O-003: Ability to manage & coordinate generation,
                                                                                                                                                         employment & sustainment of combat-capable forces
                                                                                                                                                         increased [FMN]




  Naval Engineering Maintenance [NEM] work completed in
  accordance with Formation Capability Plan: Measured by Plan                                                                                                                                                                                                                 Amount of ship maintenance completed Vs scheduled:
  Vs Actuals for DLH/DMB by Class by Plant                                                                                                                                                                                                                                    Measured [FMF only] by Scheduled Vs Completed PM & CM
  Outcome 3-1:NEM W ork iaw Formation Capability Plan
                                                                                                                                                                                                                                                                              Orders by Maintenance Plant
            6/29/2005
Naval Engineering Maintenance [NEM] w ork completed in accordance w ith Formation Capability Plan: M easured
by Planned Vs Actuals for Costs & Hours by Class of Ship by Plant by Fiscal Year

 Fiscal year
 Order
 Key figures
 Plant
 Class Of Ship

 Fiscal year                               2005..2006
 Plant                                     FMF Cape Scott HMC Dockyard, CFB Esquimalt, FMF-CB
 Class Of Ship                             Sub, TRL, Protecteur (AOR's), IRQ, Halifax

                                            Planned Vs Actuals - Costs                                                                                                                Planned Vs Actuals - Hours

   70,000,000.00   CAD                                                                                                          450,000.00   H
   60,000,000.00   CAD                                                                           2005 Pl anned Cost             400,000.00   H
   50,000,000.00   CAD                                                                                                          350,000.00   H                                                                                             2005 Pl anned Hour s
   40,000,000.00   CAD                                                                           2005 Ac t ual Cost             300,000.00   H
                                                                                                                                250,000.00   H                                                                                             2005 Ac t ual Hour s
   30,000,000.00   CAD                                                                           2006 Pl anned Cost             200,000.00   H
   20,000,000.00   CAD                                                                                                                                                                                                                     2006 Pl anned Hour s
                                                                                                                                150,000.00   H
   10,000,000.00   CAD                                                                           2006 Ac t ual Cost             100,000.00   H                                                                                             2006 Ac t ual our s
            0.00   CAD                                                                                                           50,000.00   H
                                                                                                                                      0.00   H
                         Hal i f ax   Pr ot ec t eur   Sub   Hal i f ax   Pr ot ec t eur   Sub
                                                                                                                                                      Hal i f ax     Pr ot ec t eur      Sub    Hal i f ax   Pr ot ec t eur   Sub
                                        ( AOR' s)                           ( AOR' s)
                                                                                                                                                                       ( AOR' s)                               ( AOR' s)
                                          1001                                1002
                                                                                                                                                                         1001                                    1002




                                                                                                                                                                                                                                                                               Costs of Temporary ECs, that is, Formation directed: Measured
       % of Preventive Maintenance completed by Ships [and                                                                                                                                                                                                                     [FMF only] by Actual Cost & DLH by Orders with EC Category on
       Subs]: Measured by Total PM Orders Vs PM Orders with                                                                                                                                                                                                                    Notifications [N005/N006 with N2 Notifs] & Sub-orders by
       status TECO                                                                                                                                                                                                                                                             Maintenance Plant
                                           Outcome 3-3:Completed Planned W ork
                                                    8/25/2005
                                          Percentage of PM completed per Ship: M easured by % of Complete Work i.e. Status TECO VS Total of Planned work i.e. Status CRTD+REL+TECO+CLSD by M aintenance Plant
                                          for a Fiscal Year

                                               Fiscal year
                                                                                        120
                                               Cal. Year/Month
                                               Order                                    100
                                               Current Sys Status                        80
                                               Work Type
                                                                                         60
                                               Key figures
                                               Plant                                     40
                                               Maintenance plant HMCS St. John's, HMCS Regina, HMCS Protecteur, HMCS Preserver...
                                                                                         20

                                                                                                                      0
                                               Fiscal year                2005..2006
                                                                                                                                         HMCS Huron




                                                                                                                                                                      HMCS Regina




                                                                                                                                                                                                                                                HMCS Toronto
                                                                                                                          HMCS Calgary




                                                                                                                                                                                                                                HMCS Iroquois


                                                                                                                                                                                                                                   HMCS St.
                                                                                                                                                                                        HMCS Halifax
                                                                                                                                                      HMCS Ottawa




                                                                                                                                                                                       HMCS Victoria




                                                                                                                                                                                                                                                HMCS Ville de
                                                                                                                                                                                         Cornerbrook




                                                                                                                                                                                                                                    Montreal
                                                                                                                                                                                          Fredericton
                                                                                                                                                        Protecteur




                                                                                                                                                                                            Winnipeg

                                                                                                                                                                                         Athabaskan




                                                                                                                                                                                                                                                    Windsor
                                                                                                                             Algonquin




                                                                                                                                                                                       Charlottetown
                                                                                                                                                                       Vancouver




                                                                                                                                                                                                                                                     HMCS
                                                                                                                                                                                                                                     HMCS
                                                                                                                                                                                             HMCS
                                                                                                                               HMCS




                                                                                                                                                                                                                                    John's
                                                                                                                                                          HMCS



                                                                                                                                                                         HMCS




                                                                                                                                                                                            HMCS
                                                                                                                                                                                            HMCS



                                                                                                                                                                                            HMCS




                                                                                                                                                                                                                                                  Québec
                                                                                                                                                                                           HMCS




                                               Plant              FMF Cape Scott HMC Dockyard, CFB Esquimalt, FMF-CB
                                                                                                           1001                                                                                                                1002
                                               Current Sys Status CRTD, CLSD, TECO, REL
                                               Work Type          PREVENTIVE MAINT, PM<6M /NO FIX PERIOD




                                                                                                                                                                                                                                                                  Main Dashboard              Benefits Register
                                                                                                                                                                                                                                                                                                                                        38
                                                                                    O-074 KPIs: Ability to meet Fleet readiness targets
                                                                                    increased




  Ability to assess readiness increased: Measured by Total                                                                                                                     Ability to provide readiness information increased:
  Planned Vs Closed VS WIP by Ship                                                                                                                                             Measured by overall MASIS usage by key objects by month




Ability to assess cost by warfare area: Measured by comparing
Plan Vs Actual Vs Budget by Class by Equipment Group’ Fight                                                                                                                    Fleet readiness based on equipment availablity: Total
/ Float / Move / General’                                                                                                                                                      equipment by ship less Equipment with
                                                                                                                                                                               MAFs/WOs/Notifications WIP = Available equipment
Outcome 74-3:Cost by W arfare Area Plan Vs Budget Vs Actuals
                  6/29/2005
Ability to assess cost by warfare area: Measured by comparing Plan Vs Actual Vs Budget by Class by Equipment Group’ Fight / Float / Move /
 Equipment SubGroup
                                                                  V3/2005 Demand CA D                                                        V3/2006 Demand
 Project Manager                                                                           250000000
                            250,000,000.00                        V3/2005 A llo cated CA D                                                   V3/2006 A llo cated
 Project                                                                                                                                     V3/2006 A ctual
                                                                  V3/2005 A ctual CA D
                                                                                           200000000
 Project Category           200,000,000.00
 WBS Element                                                                                150000000
                            150,000,000.00
 Fiscal year
                            100,000,000.00                                                 100000000
 Key figures
                              FIGHT, FLOAT,
                             50,000,000.00                                                   50000000
 Equipment Group
                              GENERAL, MOVE
                                                                                                    0
 Class Of Ship
                                       Protecteur



                                       Protecteur



                                       Protecteur



                                       Protecteur
                                         Iroquois



                                         Iroquois



                                         Iroquois



                                         Iroquois




                                                                                                  Protecteur




                                                                                                  Protecteur




                                                                                                  Protecteur




                                                                                                  Protecteur
                                                                                                    Iroquois




                                                                                                    Iroquois




                                                                                                    Iroquois




                                                                                                    Iroquois
                                             Sub



                                             Sub



                                             Sub



                                             Sub




                                                                                                        Sub




                                                                                                        Sub




                                                                                                        Sub




                                                                                                        Sub
                                           Halifax



                                           Halifax



                                           Halifax



                                           Halifax




                                                                                                      Halifax




                                                                                                      Halifax




                                                                                                      Halifax




                                                                                                      Halifax




 Equipment Type

 Fiscal year                2005..2006
 Project Category           Naval ProjectsFIGHT FLOAT GENERAL MOVE                                  FIGHT    FLOAT   GENERAL   MOVE
 Version                    Plan/actual current version, #
 IM Level                   1




                                                                                                                                                                   Main Dashboard              Benefits Register
                                                                                                                                                                                                                                         39
       Conclusion

 Integrated process framework to support KPI
  determination and interpretation
      Enterprise processes
 Measuring from near live data
 Solution adoption and success is a determining factor
  to performance measurement success




                                                          40

				
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