An Invitation to Nov 28 - Dec 5,2010 the World of HOUSING FINANCE EXPERTISE HDFC Creating value through competence When it comes to the housing finance A senior executive of HDFC was the sector in India, one name stands out former President of the International distinctively: HDFC - a market leader Union for Housing Finance (IUHF), which and an innovator. We have consistently is a non-profit trade association, with revised the benchmarks of housing members from 60 countries worldwide. finance products and services. The objective of IUHF is to make housing credit affordable and more available Being a pioneer and leader in a nascent around the world. market has not stopped us from aspiring for challenging goals. The World Bank On the domestic front, our executives considers us a model private sector help formulate national housing policies housing finance company in developing and strategies. In fact, we have been countries. We provide consultancy invited by the Government of India to services and technical assistance for join a number of committees and task new and existing institutions. Our forces related to housing finance, urban executives undertake consultancy development and capital markets – a assignments related to housing finance task that we are proud to be part of. and urban development directly or on behalf of international agencies worldwide. We also share our expertise through Training Programmes at our own Training Centre in Lonavla, India or at the client’s location. Delegates from several countries have benefited from participating in these programmes. Centre for Housing Finance Our training facility, Centre for Housing • Well-equipped library Finance (CHF), is located 120 kms from • Residential accommodation Mumbai, in the tranquil environs of that provides comfort and Lonavla, a hill station, 2,000 feet above relaxation sea level. • Dining facilities offering a Some of the key features of our Centre variety of cuisine are: • Indoor and outdoor • State-of-the-art technology in the recreation facilities training rooms • Syndicate rooms for group work Technical Assistance (TA) The objective of the TA is to offer who would review and advise the Client specific deliverables and support the on products, systems and procedures, Client in all aspects relating to mortgage including developing new products and finance operations which include loan designing marketing strategies. origination and recoveries, marketing These experts would visit the Client and distribution strategies, accounting and work closely with its officials to and management information systems, understand the external environment resource mobilisation and information in which the Client functions and technology support. thereafter make recommendations vis-a- Under the TA programme, HDFC deputes vis strategies, products, policies, systems experts in the identified operating areas and procedures. Our experience makes the difference Training Programmes • Building High Performance Teams Our training programmes are specially designed to be a blend of learning and • Resource practical experience. We offer a variety Mobilisation - Issues of training courses for senior and middle- in Managing and level management executives and line Marketing staff. Some key programmes offered are: • Training The Trainers - A Multi • Housing Finance Management Dimensional Workshop • Loan Origination and Credit Risk Management We also custom-design training programmes based on specific • Managing Customer Service in organisational needs. Financial Organisations Current Programme Housing Finance Management - 2010 focus on various housing finance systems (HFM-2010) and best practices, credit evaluation, November 28 - December 5, 2010 emphasis on customer needs, product at CHF, Lonavla, India. development, marketing, managing competition and distribution channels, The week long residential effective internal control systems and programme on Housing Finance mechanisms, resource mobilisation and Management encompasses all the risk management systems. In addition, prime functions of a specialised a field visit to an HDFC office will also Housing Finance Institution. Through give participants a practical perspective specialised modules, the programme will of the housing finance business. HFM-2010: Programme Outline Day 1: Sunday, November 28, 2010 w Assembling & Bonding Day 2: Monday, November 29, 2010 w Introduction to the programme w Overview of Housing Finance Systems w Loan Origination and Assessment of Risk Day 3: Tuesday, November 30, 2010 w Product Development, Marketing and Distribution Channels w Legal and Technical Appraisal w Developer/Builder Relationships and Products Day 4: Wednesday, December 01, 2010 w Loan Accounting Practices – Systems and Controls w Credit Risk Management w Process Development for Efficient Credit Risk Management Day 5: Thursday, December 02, 2010 w Day visit to an HDFC office Day 6: Friday, December 03, 2010 Fees: w Corporate Functions – Management Information US $ 3,000* for first participant. Systems US $ 2,750* from second participant onwards from the same institution. w Business Strategy and Budgeting *Plus Service Tax @ 10.30% w Managing Service Delivery Processes The fees are inclusive of accommodation, refreshments Day 7: Saturday, December 04, 2010 during breaks, meals, training costs, course material and to and fro airport transfer. w Resource Mobilisation w Risk Management Systems and Development of Note: Secondary Mortgage Markets Accommodation will be on a double occupancy basis. For single occupancy** an additional amount of US$ w Open House Session 750 plus service tax @ 10.30% will be charged. Day 8: Sunday, December 05, 2010 w Departure from CHF, Lonavla ** Subject to availability v Subject to change What our participants said... Feedback from Housing Finance Management Programmes The classroom experience was invaluable in opening up all aspects of Housing Finance Management. I have taken with me many insights that I intend to apply to what I hope will be a long career in Housing Finance. The free flow of ideas from participants representing 15 countries and 17 organisations also added immensely to the richness of the programme. Cynthia Kantai, Housing Finance, Kenya (HFM 2007) It was a very wonderful experience at the HDFC Training Centre, where there was an optimal combination of knowledge gaining, My experience exceeded my expectations. I am sharing of experiences and recreational activities all in the perfect really touched by the level of knowledge, passion, environment. The content of the programmes was so fruitful and commitment and insight of the people at HDFC, have surely added value to our products and services, not forgetting and the opportunity to share experience with the delicious meals and accommodation. other participants. Jackson Alfred Lohay Islam Mominul Azania Bank Ltd, IPDC of Bangladesh Ltd. Tanzania (HFM 2008) Bangladesh (HFM 2009) I have attended similar programmes where the tuition cost is The course was an eye opener in terms of mortgage more than the entire programme at HFM but in many cases those lending. It gave me a broader understanding of programmes were a mere rehearsal of academic notes of the the various aspects of housing finance. Interacting Presenter. HFM 2008 was different in content and methodology; and learning from various participants showed it was very practical in every respect and my reality on housing me that we all had a similar goal/objective that is finance has since changed positively. providing shelter to everyone. Joseph Alphons Torku Margaret Musheke Ecobank, Zambia National Building Society Lome Togo (HFM 2008) Zambia (HFM 2009) It was a great pleasure to visit India for the first time The training was an experience of a life time. I – an experience I’ll never forget. The programme learnt a lot during my interaction with the experts was successful. We shared our experience, and participants from different countries. Apart knowledge and ideas with each other. from that the network of friends that I made will be cherished for life time. Amr Abdelhady Egypt Housing Finance Company Shafeeq Mohamed Egypt (HFM 2009) HDFC Maldives (HFM 2009) Some Organisations that have participated in our programmes D IPDC of Bangladesh Limited, Bangladesh D Domenia Credit, D Mauritius Housing Company Limited, Romania Mauritius D East African Building Society, D National Development Bank, Kenya Sri Lanka 2009 agement programme - D Ecobank, D National Social Security Fund, Housing Finance Man Ghana Tanzania D Ecobank Transnational Incorporated (ETI), D Pt Sarana Multigriya Finansial, D Alexander Forbes Tanzania Ltd, Lomo Togo Indonesia Tanzania D Egyptian Housing Finance Company, D PT. Bank Central Asia, Tbk, D Alliance Housing Bank, Egypt Indonesia Sultanate of Oman D Federal Ministry of Environment & Housing, D PT. Bank DKI, D Aso Savings & Loans Ltd, Nigeria Indonesia Nigeria D Government Housing Bank, D PT. Bank Mandiri (Persero), Tbk, D Azania Bank Ltd, Thailand Indonesia Tanzania D Habib Bank, D PT. Bank Permata, D Bank of Zambia, Pakistan Indonesia Zambia D Home Finance Company Limited, D RAKBANK, D Bank Soyuz, Fiji Island Dubai Russia D Home Finance Company, D Rakiyat Bank, D Banque Commercial Du Rwanda, Ghana Indonesia Rwanda D Housing Development Finance Corp. Plc, D Shamballa Finance S.A., D British American Mortgage Finance House Maldives Benin Company Ltd, D Housing Development Finance Corporation, D Shivcom Group of Companies Ltd, Mauritius Sri Lanka Tanzania D BTN Bank, D Housing Finance, D State Mortgage & Investment Bank, Indonesia Kenya Sri Lanka D Delta Brac Housing Finance Corporation Ltd., D INDEBANK, D TAH Capital, Bangladesh Malawi South Africa D Development Finance Corp. of Uganda, D Industrial Development Leasing Company, D Zambia National Building Society, Uganda Bangladesh Zambia For more details please contact: Mr Conrad D’ Souza Mr S K Vasant Senior General Manager General Manager & Head HRD & CHF Tel: 91-22-22873123 Tel: 91-22-66316438 email: firstname.lastname@example.org email: email@example.com Regd. Office: Ramon House, 169, Backbay Reclamation, H T Parekh Marg, Churchgate, Mumbai - 400 020. India Phone: 91 (022) 6631 6000, 2282 0282. website: www.hdfc.com Contact: Mr Beeyo Isaac / Mr Thomas Menezes Plot No. 167A, TPS No.1, Tungarli Road, Lonavla 410 401. India. Phones: 91(02114) 273812, 273820, 275012. Fax: 91(02114) 273303.
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