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11 DE–847 DISTANCE EDUCATION M.B.A. – H.R.M. DEGREE EXAMINATION

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11 DE–847 DISTANCE EDUCATION M.B.A. – H.R.M. DEGREE EXAMINATION Powered By Docstoc
					  DE–847                                                   11


                             DISTANCE EDUCATION
                     M.B.A. – H.R.M. DEGREE EXAMINATION,
                                 DECEMBER 2010.
                                   First Semester
                           MANAGEMENT CONCEPTS
                                   (2008 onwards)
Time : Three hours                       Maximum : 100 marks
                         SECTION A — (5  8 = 40 marks)
                            Answer any FIVE questions.

1. State the importance of management in the present business scenario.

2. What are the various levels of management? Explain the functions at each level.

3. Differentiate between long range and short range plans with suitable examples.

4. What are the differences between objectives, policies, programmes and
    procedure?

5. Decision making is one of the essential requirements for leadership – Comment.

6. Explain with sketches any two types of organization structures.

7. What is business process reengineering? Explain its significance.

8. Explain the various techniques used in controlling.

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

9. Explain the ten managerial roles as identified by henry Mintzberg.

10. List out and explain the various steps involved in managerial planning.

11. Explain management by objectives. How is it linked to performance appraisal?

12. List out need theories of motivation. Explain with a sketch Maslow‘s need
      hierarchy theory of motivation.

13. What is leadership? Explain the various styles of leadership.



                                          1         DE–847
14. Explain the objectives and process of controlling with an example.

15. Explain the principles of strategic alliance and their importance to business.



                                   ———————
 DE–848                                                      12


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                   First Semester

                         ORGANISATIONAL BEHAVIOUR

                                   (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                            Answer any FIVE questions.

                          All questions carry equal marks.

1. What are the features of ‗Supportive Organisational‘ model?

2. How can perceptual skills be improved?

3. Distinguish between positive and negative reinforcement.

4. Describe the various barriers to communication.

5. Define power. What are the sources of power?

6. What is organisational culture? How it affects the behaviour of the employees?

7. State the objectives of organisational development.

8. What are the types of stress?

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.


                                          2          DE–847
                          All questions carry equal marks.

9. ‗‗Organisational behaviour represents interaction among individuals, groups and
      organisation‘‘. - Elucidate.

10. ‗‗Motivation is need based‘‘. Discuss it with the help as ‗Maslow's need hierarchy‘
       theory.

11. Discuss the various styles of leadership. Which as these is more suitable for a
      country like India and why?

12. Explain the various factors affecting ‗group‘ performance.

13. What is stress? Explain its causes, consequences and suggestions.

14. Discuss the factors influencing learning process.

15. ‗‗Organisation is an important tool to achieve enterprise objectives‘‘ - Comment.



                                    –––––––––––
 DE–849                                                      13


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                   First Semester

                           MANAGERIAL ECONOMICS

                                   (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                            Answer any FIVE questions.

                          All questions carry equal marks.

1. Describe the role of Managerial Economist.

2. What are the factors determining demand?

3. Explain the important cost concepts.

4. Explain the concept ‗‗Production Function‘.

                                          3             DE–847
5. Explain briefly the various methods of measuring profit.

6. Elucidate ‗‗Break Even Analysis (Cost volume profit Analysis).

7. Discuss the phases of a Business cycle.

8. Mention the difficulties in the estimation of National Income.

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

                           All questions carry equal marks.

9. Explain the nature and scope of Managerial Economics.

10. Describe the various types of demand.

11. Discuss the cost - output relationship in the short - run and long - run.

12. Examine the price - output determination under perfect competition.

13. Critically evaluate Investment Analysis.

14. Analyse the causes and effect of inflation.

15. Discuss the various measures to correct disequilibrium in the balance of
      payments.



                                     –––––––––––
  DE–850                                                   14


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                    First Semester

                            QUANTITATIVE METHODS

                                    (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                            PART A — (5  8 = 40 marks)



                                            4         DE–847
                         Answer any FIVE of the following questions.

1. Explain the term initial feasible solution, Basic solution and feasible solution
with the context of transformation problem.

2. Discuss the limitations of LPP.

3. Why the ―simplex method‖ is considered a general method for solving the LPP?
    What are the various steps in the solution of a problem of simplex method?

4. Solve the following LPP by simplex method
     Max Z  2x1  x2
     subject to
      x1  2x2  10
       x1  x2  6
       x1  x2  2
      x1  2x2  1
           x1 , x2  0

5. Solve the following problem graphically
     Max Z  10x1  15x2
     subject to
      2x1  x2  26
      x1  2x2  28
       x1  x2  5
           x1 , x2  0

6. Define probability. State the axioms of probability.

7. Explain Decision Tree approach.

8. What is simulation? Mention the types of simulation.

                               PART B — (4  15 = 60 marks)

                         Answer any FOUR of the following questions.

9. Explain the following concepts.
     (a)      Slack variable
     (b)      Surplus variable
     (c)      Artificial variable
     (d)      Least cost method.


                                             5         DE–847
10. Explain any three methods of finding an initial basic feasible solution for a
      transportation problem.

11. What are decision trees? How and in what type of situations are they employed
     for decision making?

12. (a)     What is a pay off matrix?
      (b)   What is the purpose of Bayesian analysis? Describe how you would use
            Bayesian analysis in the decision making process.

13. A bakery keeps stock of a popular brand of cakes previous experience shows the
      daily demand pattern for the item with associated probabilities as given

              Daily demand (nos) :            0            10    20        30     40     50

              Probability :               0.01 0.20 0.15 0.80 0.12 0.02
      Use following sequence of random numbers to stimulate the demand for next
      10 days. Also find out the average demand / day.
      Ran. nos. 25, 39, 65, 76, 12, 05, 73, 89, 19, 49.

14. From the following matrix, the elements of which indicate the costs, obtain the
      decision using different principles of decision making.

                                         a1       a2       a3   a4    a5

                                   S1 26 22 13 22 18

                                   S2 26 22 34 30 20

                                   S3 18 22 18 18 20

                                   S4 22 22 18 18 18

15. Solve the transportation problem

                                                                Availability

             Factories        10     8            7              12             5000

                              12    13            6              10             6000

                              8     10            12             14             9000

              Demand      7000 5500 4500                        3000            20,000
      (a)   Is the solution feasible?
      (b)   Is the solution degenerate?

                                                       6              DE–847
     (c)   Determine the optional solution.

                                       ————————
  DE–851                                                              15


                                  DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                        First Semester

                FINANCIAL AND MANAGEMENT ACCOUNTING

                                        (2008 onwards)

Time : Three hours                              Maximum : 100 marks

                              SECTION A — (5  8 = 40 marks)

                                Answer any FIVE questions.

                              All questions carry equal marks.

1. Explain the scope of accounting.

2. Differentiate between Financial and Management Accounting.

3. Explain the various accounting conventions in detail.

4. From the following balances, prepare a trial balance :
                       Particulars         Rs.         Particulars          Rs.
                   Stock                 17,000 Purchases              15,000
                   General expenses 5,000 Salary                          1,000
                   Debtors                 8,000 Bank overdraft 11,000
                   Drawings                8,000 Wages                    5,000
                   Loan to Raj             8,000 Buildings             30,000
                   Creditors               3,000 Sales                 10,000
                   Bad debts               1,000 Capital                     ?

5. The balance sheets of ABC and Co. and XYZ and Co. are given as follows.
              Liabilities     ABC & Co. XYZ & Co.       Assets     ABC & Co. XYZ & Co.

                                 Rs.      Rs.                         Rs.         Rs.

           Preference Share                          Land and



                                                 7               DE–847
            Capital            120000     160000 building            80,000    1,23,000

           Equity Share                             Plant and

            Capital            150000     400000 machinery          3,34,000   6,00,000

           Reserves and                             Temporary

            surplus             14,000    18,000 investment           1,000     40,000

           Long term loans    1,15,000   1,30,000 Inventories        10,000     25,000

           Bills payables        2,000              Book debts        4,000      8,000

           Sundry creditors     12,000      4,000 Prepaid

           Oustanding                                expenses         1,000      2,000

            expenses            15,000      6,000 Cash and

           Proposed                                 bank balances     8,000     10,000

           dividend             10,000    90,000

                              4,38,000   8,08,000                   4,38,000   8,08,000


     Find the following :

     (a)   Acid test ratio

     (b)   Current assets to net worth ratio

     (c)   Debt equity ratio

     (d)   Proprietary ratio

           Also comment on the financial position of the companies based on the
           above ratios.

6. Journalise the following transaction
           2010
           1 Jan       John Started his business with the following :
                       Building Rs. 20,000, Plant and Machinery Rs. 10,000,
                       Cash Rs. 2,000; Goods Rs. 1,000; Furniture Rs. 500
           5 Jan       Paid salary of Rs. 1,000 and rent of Rs. 4,000 for
                       the month of December 2009
           10 Jan Purchased goods from Sita worth Rs. 10,000
           15 Jan Sold goods to Krishna for cash Rs. 15,000
           20 Jan Received from Sita Rs. 9,800 in full settlement for
                       the purchase price


                                               8                DE–847
           25 Jan Returned goods from Krishna worth Rs. 1,000
           30 Jan Paid expenses of telephone, electricity bill etc. Rs. 1,000

7. Boxing     Ltd.       Produces      Wall     clock.    For      production        of
     5000 units, the following are the budgeted expenses.
                               Particulars                  Rs.
                                                          Per Unit
                  Direct Materials                              50
                  Direct Labour                                 20
                  Variable over head                            15
                  Fixed over head (Rs. 50,000)                  10
                  Administration expenses (5% variable)         10
                  Selling Expenses (20% fixed)                   6
                  Distribution Expenses (10% fixed)              5
                  Total                                        116

     You are required to prepare the budget for the production of 3000 and 7000
     units.

8. Calculate the Accounting Rate of Return from the following data :
     Earnings    After    Interest   and         Tax    –     Year    1    –    110000;
     Year 2 – 120000; Year 3 – 130000
     Depreciation – 5000
     Interest – 2000
     Tax 30%
     Initial Investment – 1200000
     Salvage Value – 80000

                          SECTION B — (4 × 15 = 60 marks)

                            Answer any FOUR questions.

                           All questions carry equal marks.

9. The following information relates to a flexible budget at 60% capacity. Find out
     the total overhead 50% and 70% capacity.
                          Particulars               Expenses at 60%
                                                        capacity
               Variable Overhead
               Indirect Labour                              10,500


                                           9           DE–847
               Material                                       8,400
               Semi-variable overhead
               Repair and maintenance (70%                    7,000
               fixed)
               Electricity (50% fixed)                        25,200
               Fixed Overhead
               Office expenses including salary               70000
               Insurance                                      4000
               Depreciation                                   20000
               Estimated direct labour hours               120000 hours

10. From the following information calculate NPV & IRR.

          Years        PBTBD              Taxes

           1           1,80,000           15,000

           2           1,50,000           10,000

           3           2,20,000            5,000

           4           2,00,000           12,000

           5           1,25,000           18,000

           6           1,00,000           20,000

     The Initial investment of the proposal is 7,50,000/- discount factor 10%.


11. The balance sheets of 2008 and 2009 are given as follows. Make the common Size
     Analysis, Comparative analysis and Trend Analysis.
                                           31.12.2009 31.12.2008

                    Equity share capital 25,00,000         25,00,000

                    Reserve and surplus        6,00,000     5,00,000

                    Long term loans         15,00,000      18,00,000

                    Current liabilities        5,00,000     5,50,000

                    Fixed assets            36,00,000      30,00,000

                    Investments                4,00,000     5,00,000

                    Current assets          10,00,000       7,00,000,




                                          10              DE–847
12. From the following information, prepare trading and profit and loss account for
     the year ended 2009 and Balance Sheet as on 31st Dec, 2009.
                            Particulars            Debit    Credit
                 Drawings                           4,500
                 Purchases and sales               20,000   30,500
                 Return inwards                     1,500
                 Opening stock                      8,000
                 Salary                             4,200
                 Wages                              1,200
                 Rent                                 350
                 Bad debts                            400
                 Discount                             700      1,900
                 Debtors and creditors             14,000   10,000
                 Cash in hand                         260
                 Cash at bank                       5,940
                 Insurance                            400
                 Trade expenses                       300
                 Printing                             150
                 Furniture                          2,000
                 Machinery                          5,000
                 Capital                                    24,000
                 Bills payable                                 2,500

                 Total                             68,900   68,900

     Adjustments :
     (a)   Closing stock was valued at Rs. 7,000
     (b)   Insurance was prepaid to the extent of Rs. 50
     (c)   Outstanding salaries Rs. 250 and wages Rs. 150
     (d)   Make provision for further bad debts Rs. 500 and for doubtful debts @ 5%
     (e)   Calculate interest on capital @ 5%
     (f)   Depreciate machinery by 5% and furniture by 10%


                                          11          DE–847
     (g)   Provide for interest on drawings Rs. 200
     (h)   Provide for discount on Creditors @ 1%.

13. The information relating to business of XY Co. as at the end of 31.3.2009 is given
      below
     Gross profit Ratio – 25%
     Net Profit  Sales – 20%
     Stock Turnover ratio – 10
     Net Profit  Capital = 1/5
     Capital  Total Liabilities = 1/2
     Fixed Assets  Capital = 5/4
     Fixed Assets  Current Assets = 5/7
     Fixed Assets = 10,00,000
     Closing Stock = 1,00,000
     From the above information, Calculate
     (a)   Cost of sales
     (b)   Gross profit
     (c)   Net Profit
     (d)   Value of net assets
     (e)   Amount of Capital
     (f)   Amount of Liabilities
           Also prepare trading and profit and loss account as on 31.3.2009.

14. Explain in detail, the users of accounting information.

15. Explain the differences between cash flow statement and Fund flow statement.



                                   ————————
 DE–852                                                       21


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.



                                          12          DE–847
                                   Second Semester

                             BUSINESS ENVIRONMENT

                                    (2008 onwards)

Time : Three hours                          Maximum : 100 marks

                          SECTION A — (5 × 8 = 40 marks)

                             Answer any FIVE questions.

                           All questions carry equal marks.

1. What are business objectives?

2. Bring out the manifestation of globalisation.

3. Bring out the economic implications of technology.

4. Discuss the impact of legislature, executive and judiciary in business.

5. Bring out the problems faced and remedies available for small units.

6. Explain the major provisions of FEMA.

7. What do you understand by public sector enterprise state their objectives?

8. Define industrial sickness. What are the causes for sickness?

                          SECTION B — (4 × 15 = 60 marks)

                             Answer any FOUR questions.

                           All questions carry equal marks.

9. What do you understand by vision, mission and objectives? How are they
    interrelated? Illustrate your answer.

10. Explain the New Economic Policy of 1991.

11. Explain benefits and demerits of multinational companies.

12. Discuss the process of globalisation.

13. Explain the role of economic planning in economic development.

14. Critically examine the fiscal policy in India.

15. Explain the impact of socio-cultural environment in business.



                                            13       DE–847
                                   ————————
 DE–853                                                     22

                              DISTANCE EDUCATION


           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.


                                   Second Semester

                               RESEARCH METHODS

                                    (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                     Answer any FIVE of the following questions.

1. Define research. Mention the significance of research in social sciences.

2. What is hypothesis? Give the types of hypothesis with an example.

3. Mention and discuss the advantages and disadvantages of sampling.

4. Differentiate between deduction and Induction reasoning. Give examples.

5. Mention the contents of research report and write down the principles of good
    report writing.

6. What are the advantages of questionnaire method?

7. Mention the steps involved in the preparation of interview.

8. Explain scaling techniques.


                         SECTION B — (4 × 15 = 60 marks)

                     Answer any FOUR of the following questions.

9. Explain in detail the process of data analysis.

10. Explain in detail scaling and scaling techniques with an example.

11. Explain in detail the modes of data collection.




                                          14          DE–847
12. Consider any one example of your choice and develop a questionnaire which
      should include both open-ended and closed ended questions.

13. Explain the formulation and testing of hypothesis.

14. Explain descriptive research with an example.

15. Explain the importance of report writing.

                                    ——————
 DE–854                                                      23

                              DISTANCE EDUCATION
           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.
                                  Second Semester
                     MANAGEMENT INFORMATION SYSTEM
                                   (2008 onwards)
Time : Three hours                        Maximum : 100 marks
                          SECTION A — (5  8 = 40 marks)
                     Answer any FIVE of the following questions.

1. What is MIS? Give the structure of MIS.

2. What do you mean by data processing? Explain the data processing types with
    examples.

3. Explain in detail the system development life cycle.

4. What is Internet? Give the importance of internet wrt organisational context.

5. What is electronic data interchange? How it will be useful in organisation.

6. Mention the approaches of MIS development.

7. What is LAN, WAN and MAN?

8. Explain the application of Internet.

                         SECTION B — (4  15 = 60 marks)
                     Answer any FOUR of the following questions.

9. What is information system? Mention the characteristics and requirements of
    MIS.
10. What is e-commerce? Give classification of e-commerce.


                                          15        DE–847
11. Explain the executive information system in detail.

12. Write short notes on :
(a)   Artificial intelligence
(b)   ERP
(c)   e-mail
(d)   Decision support system
(e)   Video conferencing

13. Discuss the limitations of MIS.

14. Explain Electronic Data Interchange and its applications.

15. Explain about Website management.



                                      ———————
  DE–855                                                        24

                                 DISTANCE EDUCATION

            M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                     Second Semester

                                STRATEGIC MANAGEMENT

                                      (2008 Onwards)

Time : Three hours                         Maximum : 100 marks

                             SECTION A — (5  8 = 40 marks)

                                Answer any FIVE questions.

                             All questions carry equal marks.

1. Mention the characteristics of objective setting.

2. What are the benefits of having a vision?

3. Discuss the scope of corporate level strategies.

4. What do you mean by portfolio analysis? What are its advantages?



                                           16          DE–847
5. How can a clear business definition help a strategist in focusing on strategic
    alternatives?

6. For what purpose is a buyer‘s firm motivated to go for a merger?

7. List out the elements involved in the implementation of a strategy.

8. Why does the need for functional plans and policies arise?

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

                           All questions carry equal marks.

9. Enumerate the problems in setting up a new business enterprise.

10. Explain the four alternative corporate level strategies.

11. Discuss the process of strategic decision-making.

12. Discuss Michael E.Porter‘s approach to defining generic competitive strategies.

13. What are the strategic issues involved in using a joint venture strategy?

14. Enumerate the major insights developed by leadership theory to help strategies
     in leadership implementation.

15. Discuss the difficulties that emerge in the implementation of strategies.

                                 —————————
  DE–856                                                   25


                              DISTANCE EDUCATION

 M.B.A. (Human Resource Management) DEGREE EXAMINATION, DECEMBER
                                 2010.

                                   Second Semester

                             QUALITY MANAGEMENT

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                             Answer any FIVE questions.



                                          17            DE–847
1. How to use quality as a customer delight?
2. Quality is a tool to meet standards. Discuss.
3. What are the objectives of quality management?
4. What are all the elements of TQC?
5. Write a note on quality circles.
6. Is quality free of cost?
7. How do ISO 9000 series help to maintain quality standards?
8. What is the need of quality review?

                          SECTION B — (4  15 = 60 marks)

                                Answer any FOUR questions.

9. Explain 6 sigma concept in relation to quality.

10. Write short note on statistical process control and acceptance sampling.

11. What is the role of MNCs in emergence of global quality?

12. Write about TQC in USA.

13. Explain the process of business process reengineering.

14. Write the examples of companies which has maintained quality with the help of
     strategic alliance.

15. Write a note on quality circles, quality teams, total quality control system.

                                     ————————
 DE–857                                                      31

                                 DISTANCE EDUCATION

            M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                      Third Semester

                        HUMAN RESOURCE MANAGEMENT

                                      (2008 onwards)

Time : Three hours                          Maximum : 100 marks
                              SECTION A — (5  8 = 40 marks)
                                Answer any FIVE questions.
                              All questions carry equal marks.


                                            18         DE–847
1. Discuss the various functions of human resource management.

2. Discuss the essential features of a sound human resource policy.

3. Explain Human Resource Planning Process.

4. What is Job Specification? How does it differ from job description? Illustrate with
    suitable examples.

5. What are the different placement situations? What factors should be taken into
    consideration while placing an employee on a job?

6. Explain the principles of wage and salary administration.

7. What measures can be taken to ensure industrial safety? Explain.

8. Discuss methods and tools of personal research.

                         SECTION B — (4  15 = 60 marks)

                           Answer any FOUR questions.

                          All questions carry equal marks.

9. Discuss the concept of Human Resource Management. What is the role of Human
     Resource Management in a modern organisation in developing its human
     resources consistent with the needs of individuals, organisation & society?

10. What is job analysis? Discuss the various methods by which Job analysis can be
     completed. Compare and contrast these method, noting the pros and cons of
     each. Also describe the end products of a Job Analysis Programme.

11. Discuss briefly various on-the-Job and off-the-job training and development
      methods.

12. What do you mean by incentives? How do financial incentives differ from non-
     financial incentives in motivating employees?

13. Explain the various methods of fixing wages and salaries in an organisation.

14. What are the causes of indiscipline in Indian Industries? Give suggestions to
     maintain discipline.

15. Discuss the process of human resource management audit. What are the areas in
      which this audit should be conducted?



                                         19          DE–847
                                    ——————
 DE–858                                                        32


                              DISTANCE EDUCATION
           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.
                                   Third Semester
                        HUMAN RESOURCE ECONOMICS

                                   (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)
                             Answer any FIVE questions.
                          All questions carry equal marks.

1. Explain the theories of employment.
2. How does the cost of living index help to determine DA?
3. Point out the features of full employment level.
4. Describe the nature and scope of human resource economics.
5. Explain the causes of labour turnover.
6. Discuss the various methods of wage payment.
7. What are the factors determine demand for labour force?
8. Write a note on ‗Labour absenteeism‘.

                         SECTION B — (4  15 = 60 marks)
                            Answer any FOUR questions.
                          All questions carry equal marks.

9. Evaluate the various schemes of dearness allowance fixation.
10. Explain the push and pull factors for labour migration.

11. Describe the various stages involved in rationalisation.

12. Examine the marginal productivity theory of wage.

13. Discuss the evaluation of Human Resource problems of developing economy.

14. Briefly explain the trend and impact of employee migration in India.

                                           20         DE–847
15. Explain the flexibilities and rigidities in the Indian labour market.



                                    ———————
 DE–859                                                   33


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                    Third Semester

                     INDUSTRIAL RELATIONS MANAGEMENT

                                    (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                             Answer any FIVE questions.

1. Bring out the significance of industrial relations.
2. State the relevant provisions of Indian Constitution for Labour welfare.
3. What are the functions of a trade union?
4. Discuss the impact of ILO on Indian Labour.
5. What are the causes of Indiscipline?
6. What are wage boards? What are its functions?
7. What are the different types of communication?
8. Bring out the importance of industrial health and safety.

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

                           All questions carry equal marks.

9. Explain the role of the Government, Employer and the Trade Union in
     maintaining Smooth Industrial relations.

10. Explain the code of Discipline maintaining process in the industry.

11. Explain and enumerate the different causes of industrial disputes.

12. Discuss the concept of Worker's participation in management in the Indian
      Context.


                                          21          DE–847
13. Discuss how communication acts as a tool to bring about smooth industrial
      relations.

14. Describe the types of health and safety programmes generally provided to
     employees in modern industrial organisation.

15. What is Ergonomics? What are the different damage control system undertaken
     to avoid industrial accidents?



                                   ————————
 DE–860                                                       34


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                    Third Semester

                            LABOUR LEGISLATIONS – I

                                    (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                             Answer any FIVE questions.

                           All questions carry equal marks.

1. Define a factory as stated in factories Act 1948.

2. State the salient features of workman compensation Act 1923.

3. Differentiate lockout from lay off.

4. List out the objectives of shops and establishments Act, 1947.

5. Differentiate Gratuity and Pension.

6. Explain the role of labour officer.

7. What are the objectives of payment of Bonus Act 1965?

8. Write a note on the employees state Insurance Act 1948.


                                          22           DE–847
                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

                          All questions carry equal marks.

9. State the provision relating to health safety and welfare as provided by the
     Factories Act 1948.

10. Explain in detail the method of calculating the amount of wages under workman
      compensation Act, 1923.

11. What is an industrial dispute and what are the provisions stated in the
     Industrial Dispute Act, 1947.

12. State the powers bestowed on the authorities by shops 4 establishments Act
      1947.

13. Explain the role of standing committee and medical benefit council as per
      Employees state insurance Act 1948.

14. State the provisions of Employees provident fund and miscellaneous provisions
      Act, 1952.

15. Explain the concept of labour legislation and its need.



                                    –––––––––––
 DE–861                                                       35


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                   Third Semester

                         TRAINING AND DEVELOPMENT

                                   (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)

                             Answer any FIVE questions.

                          All questions carry equal marks.


                                          23         DE–847
1. Explain the steps and methods of training evaluation.

2. Identify the areas of training and training principles.

3. How job rotation helps in acquaring new skills and knowledge?

4. What are the benefits of training in Indian organisations?

5. What purpose does training serve?

6. What are the differences between orientation and training?

7. Explain the important techniques of training.

8. State the reasons for providing training programs.

                         SECTION B — (4  15 = 60 marks)

                            Answer any FOUR questions.

                          All questions carry equal marks.

9. Explain the objectives of orientation programme.

10. Examine the importance of training of personnel towards the development of all
      organisation.

11. How do you evaluate a training programme on the basis of cost - factor? Explain.

12. Describe the steps involved in development of a training programme.

13. Explain the induction programme for a new employee.

14. Elucidate the various methods of training.

15. What is vestibule training? Give its merits and demerits.



                                    –––––––––––
 DE–862                                                      36


                             DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                   Third Semester


                                          24         DE–847
                        COMPENSATION MANAGEMENT

                                   (2008 onwards)

Time : Three hours                       Maximum : 100 marks

                         SECTION A — (5  8 = 40 marks)
                           Answer any FIVE questions.
                         All questions carry equal marks.

1. Define compensation and explain its macro economic factors.

2. Explain wage fund theory.

3. What is the role of ESOPs in incentive scheme?

4. Discuss the scheme of profit sharing in India.

5. Briefly explain the Time-Off benefits provided to the employees.

6. Which are the factors considered as performance parameters?

7. Describe the objectives of compensation administration.

8. Describe the major components of international compensation.

                         SECTION B — (4 × 15 = 60 marks)

                           Answer any FOUR questions.

                          All questions carry equal marks.

9. Illustrate compensation system in detail.

10. Discuss the essentials of wage and salary administration.

11. How can managers use the organisational reward system to encourage workplace
     safety?

12. Describe the components of executive remuneration.

13. Explain various individual and group incentive plans.

14. Discuss the main features of payment of wages act 1936.

15. Criticize the current trends in compensation.


                                         25         DE–847
                                 –––––––––––––––
 DE–863                                                      41

                             DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                  Fourth Semester

                 GLOBAL HUMAN RESOURCES MANAGEMENT

                                   (2008 onwards)

Time : Three hours                       Maximum : 100 marks

                         SECTION A — (5  8 = 40 marks)

                            Answer any FIVE questions.

                          All questions carry equal marks.

1. Write in detail the meaning and nature of recruitment.

2. Explain the recent trends in recruitment.

3. Explain the selection criteria for global assignments.

4. Define organisational culture and discuss the Schiens model of culture.

5. Explain the criteria for global HR compensation process.

6. Explain the important types of global training programmes.

7. How will you measure the effectiveness of the training program?

8. Differentiate the labour relation in US and India.

                         SECTION B — (4 × 15 = 60 marks)

                            Answer any FOUR questions.

                          All questions carry equal marks.

9. The employment tests can offer the advantages to the employers. List it out.

10. Explain the global HR challenges.

11. What is meant by socialisation of employees? Briefly explain the stages in
     socialisation process.


                                         26         DE–847
12. Explain the compensation structure existing in MNC‘s.

13. Explain the steps involved in designing the training programme.

14. Explain in detail the process of leadership training.

15. Explain the Japanese approaches to labour relations.

                                   –––––––––––––––
–DE    864                                                     42

                               DISTANCE EDUCATION

                      M.B.A. (HRM) DEGREE EXAMINATION,
                                DECEMBER 2010.

                                   Fourth Semester

                            EMOTIONAL INTELLIGENCE

                                    (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                            SECTION A — (5  8 = 40 marks)
                              Answer any FIVE questions.

                            All questions carry equal marks.

1. Define Intelligence and what do you mean by emotional Intelligence.

2. Explain briefly about Social competence.

3. How to develop one's self worth and capabilities? Explain briefly.

4. How to recognise one's emotions?

5. Write short notes on :
(a)   Self control
(b)   Optimism.

6. How to have emotional balance?

7. Mention the characteristics of a good leader.

8. Mention the guidelines for learning emotion.

                         SECTION B — (4  15 = 60 marks)


                                          27          DE–847
                            Answer any FOUR questions.
                          All questions carry equal marks.

9. Explain the significance of emotional intelligence in detail.

10. How to improve emotional intelligence in the work place? Discuss in detail.

11. What are the sources of gut feeling? How to overcome from those feelings?

12. Recognising one's emotions and their effects are difficult for a manger. If you are
      a manager, how will you manage this?

13. Discuss about adaptability in detail.

14. Mention a charismatic leader and point out his traits.

15. Discuss in detail about building emotional competence.

                                   ______________




 DE–865                                                      43


                              DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                   Fourth Semester

                           LABOUR LEGISLATIONS – II

                                   (2008 onwards)

Time : Three hours                          Maximum : 100 marks

                          SECTION A — (5  8 = 40 marks)


                                            28       DE–847
                            Answer any FIVE questions.

                          All questions carry equal marks.

1. What are presumption about accurancy of balance sheet and profit and Loss
Account?

2. Explain the objectives of wages administrations.

3. What are the demerits of piece wage?

4. Discuss the various functions of trade union.

5. What are the rights and privileges of trade union?

6. Discuss the importance of minimum wages Act 1948.

7. What are the merits and demerits of trade union?

8. ‗‗Certified Standing or decisions orders constitute statutory conditions of
      employment‘‘. Explain.

                         SECTION B — (4  15 = 60 marks)

                           Answer any FOUR questions.

                          All questions carry equal marks.

9. Discuss the various factors that determine the wage policy of an organisations.

10. Distinction between Time wage and Piece wage methods.

11. Explain the essential ingredients of a good system of wage payment.

12. What are the importance provisions of Trade Union Act 1926?

13. What are the procedure for fixing minimum rates of wages in respect of
     scheduled employment?

14. Explain the various conditions on which gratuity is paid.

15. Discuss the salient features of a Labour Management Relation Act, 1947.


                                          29          DE–847
                                     –––––––––––
 DE–866                                                     44


                             DISTANCE EDUCATION

          M.B.A. (H.R.M.) DEGREE EXAMINATION, DECEMBER 2010

                                 Fourth Semester

                      ORGANISATIONAL DEVELOPMENT

                                     (2008 onwards)

Time : Three hours                        Maximum : 100 marks

                         SECTION A — (5  8 = 40 marks)

                           Answer any FIVE questions.

                         All questions carry equal marks.

1. Explain ‗Organizational Development‘.

2. What do you mean by Career Anchor?

3. What do you mean by ‗Survey Feedback‘?

4. Explain ‗Process Consultation‘.

5. Explain in detail about ‗System Redesign‘.

6. When do people accept changes?

7. List out Ethical Standards in Organizational Development.

8. How Globalization accelerates changes in Indian Organizations?
                        SECTION B — (4  15 = 60 marks)

                           Answer any FOUR questions.

                         All questions carry equal marks.

9. Describe the History of Organizational Development concept.

10. Explain the various ‗Team-Building‘ Interventions.



                                          30          DE–847
11. List out and explain the different OD techniques used for individuals.

12. Discuss Kurt Lewin's model of the change process.

13. Describe the roles and responsibilities of change agents in OD.

14. Explain the difficulties in implementation of OD solutions.

15. Discuss the future of ‗Organizational Development‘.



                                  ————————
  DE–867                                                   45


                             DISTANCE EDUCATION

           M.B.A. (HRM) DEGREE EXAMINATION, DECEMBER 2010.

                                  Fourth Semester

                      COMPUTER APPLICATIONS IN HRM

                                   (2008 onwards)

Time : Three hours                       Maximum : 100 marks

                         SECTION A — (5  8 = 40 marks)

                         Answer any FIVE of the following.

                          All questions carry equal marks.

1. What are the different type of MS-Word formatting?

2. Explain the printing document in MS-Word.

3. Explain the margins, line spacing in MS-Word.

4. Explain the inserting page numbers, page breaks and header and footer in MS-
     Word.

5. Discuss the features of MS-Excel.

6. Explain the components of MS-Access.



                                         31          DE–847
7. How to change the views of power point presentation?

8. Define recruitment, compensation.

                         SECTION B — (4  15 = 60 marks)

                    Answer any FOUR of the following questions.

                          All questions carry equal marks.

9. Explain the procedure to mail-merge in MS-Word.

10. Write the formulas and functions in detail with example in MS-Excel.

11. Explain the formatting text and numbers in MS-Excel.

12. Explain the chart wizard in details.

13. What is database? Explain its uses, structure of database, type of database.

14. What are the procedure to create, adding, designing editing and formatting
     slides in MS-Powerpoints?

15. Explain the applications of payroll with suitable example.



                                   ———————




                                           32       DE–847

				
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