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Monitoring Employees on Networks by mls18743

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									Monitoring Employees on
        Networks

           Unethical or Good
           Business?
           By: Francisco Rose
Agenda

   Case Summary
   Ethical reasons for monitoring
   Fears & Problems
   Questions
   Solution
   Conclusion
Summary of case

 This case seeks to address the ethics of monitoring employees
 use of networks or the necessity of monitoring it to improve the
 companies business. While a controversial subject, the cons of
 using companies resources for personal use far outweighs the
 question of ethics. What was highlighted as important is having
 a clearly written set of guidelines in the company’s policy , that
 will protect the company and reduce their expenses from
 employees usage and alert employees that they will be
 monitored so that it would not be considered unethical.
What led to Monitoring

   Increase in computer usage
   Abuse of Company resources
   Time spent online
      25% unrelated to work
Company Fears

   Pornography
   Lawsuits
   Sports sites
   Retail Outlets
Real Problem

   Email
    –   Clogged network
   Online trading
    –   On company time
   Productivity loss
Real Problem – cont’d

   Availability of Company’s Bandwidth
    –   Cost of expansion, time consuming
   Loss of revenue
    –   Overcharges to clients
   Illegal Activities
    –   Company can be held liable
   Negative publicity
Questions #1

  Is it ethical for employers to simply check e-
  mail on a fishing expedition, without having
  any specific reason to suspect that the
  employee has a problem that needs to be
  addressed?
Question # 2

  If employees complain about an undue
  invasion of privacy, how can management
  determine whether the employee’s
  complaints are legitimate?
Question # 3

   Write a rationale that would ban all
  employees personal use of the internet,
  including e-mail and the Web.
Question # 4

  Evaluate as an effective tool a zero tolerance
 position (firing of employees any time an
 Internet access rule is broken). If you do not
 believe zero tolerance is an appropriate
 policy, under what circumstances would you
 support firing an employee for using the
 Internet or email while on the job?
Question # 5

  Write what you consider to be an effective
  email and Web-use policy for a company.
  Briefly describe the company and explain
  your reasoning for its details.
What’s the Solution?

   Complete Ban
   Restricted time of use
   Password access
   Time restriction
   Blocked site access
Doing it Ethically!

   Written Guidelines
    –   Explicit ground rules
    –   Written consequences
   Tailored to specific organization
    –   Who has the right to access
Conclusion

   No solution is problem free! Companies need
    to have proper communication with
    employees about their specific guidelines
    and in return employees need to adhere to
    those guidelines.

								
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