Moral Liabilities James Hardie and the Social Contract

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							                       CORPORATE CITIZENSHIP NEWSLETTER
                                      August 2005 : Issue No.20


                                                          ANNUAL ACSI CONFERENCE
Contents
                                                        ―Finding the Balance – managing risk,
STOP PRESS!                                 1           returns, reputation and responsibility‖
                                                      Do corporations have a responsibility to the
ACSI ANNUAL CONFERENCE                      1
                                                      community over and above making a profit
Sustainable performance and Long term
                                                      and returning dividends to shareholders? The
wealth creation                             2
                                                      answer at the Fourth Annual ACSI
Perspectives on managing risk, returns,
                                                      Conference held on 8 June 2005 from a wide
reputation and responsibility               4
                                                      range of speakers including directors,
Pushing the legal limits for directors      6
                                                      executives, charities, academics and unions
Sharing the research on CSR                 7
                                                      was a resounding yes. In listening to views
Lessons from a crisis                       9
                                                      about the intrinsic value of corporate social
                                                      responsibility as well as its ability to deliver a
AUSTRALIAN NEWS                           13
                                                      competitive edge, speakers examined the
Penalties for corporate criminals         13
                                                      topic from the perspective of stakeholders,
Enquiries into CSR                        13
                                                      how to define it, and the legal context within
                                                      which CSR resides or should reside.
INTERNATIONAL NEWS                        14
Cisco plans on employee stock options     14
                                                      As to whether companies should embrace
FASB lobbied to repeat past mistakes      14
                                                      corporate social responsibility, a common
CSR delivers long term growth             14
                                                      theme emerged, that is it is the community
ABA Discussion Paper                      15
                                                      that bestows the legitimacy and purpose for
                                                      corporations to exist.       Society grants a
                                                      licence to companies to operate in return for
                  STOP PRESS!                         the fulfilment of expectations such as jobs
                                                      and economic development.              Also the
      ACSI TO LAUNCH REVISED                          changing expectations people have from
 CORPORATE GOVERNANCE GUIDELINES                      their workplace is a significant driving force in
                                                      the evolution of the concept of CSR.
All ACSI members, Trustees and staff are
invited to attend the launch of ACSI‟s revised        Both attendees and those who were unable
corporate      governance    guidelines     on        to attend the ACSI conference will find the
Wednesday 24 August 2005 at Water and                 following record of the key outcomes from
Grass     Restaurant,   32   Bourke     Street,       the conference, a valuable source of
Melbourne, Vic 3000 from 4.30 – 6.30pm.               information about directors and shareholders
                                                      obligations in relation to CSR and “Finding
Refreshments and finger food    will be served        the Balance – managing risk, returns,
following the launch. RSVP      by Friday 19          reputation and responsibility”
August    2005   to   Chris     Dardoumbas,
cdardoumbas@mail.ifs.net.au     or 03 9657
4386.

Attendance is free.




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                       CORPORATE CITIZENSHIP NEWSLETTER
                                       August 2005 : Issue No.20


                                                       “The way I see it is, the primary obligation of
SUSTAINABLE PERFORMANCE                   AND          companies today is to maximise returns for
LONG TERM WEALTH CREATION                              shareholders     in    perpetuity.  Not     just
In her keynote address Carolyn Hewson,                 shareholders of today, but also the
Director, Westpac asked very poignant                  shareholders in the future.”
questions with regard to the value of the
pursuit of CSR: whether a company profits              CSR was incorporated into sustainable
from it; whether it delivers innovation, new           business practices at Westpac through
markets and cost reduction to a company;               transparency,     identifying     values   and
and if it is sustainable for a company to              measuring its performance against them.
ignore adherence to CSR principles. Ms                 Embracing CSR at top level was imperative
Hewson‟s      presentation    provided    the          as   was    building     socially    responsible
audience with an insightful case study on a            objectives into its business plan, vision,
financial service firms approach to CSR.               customer service mission, values, business
                                                       objectives and strategy.
At the commencement of her presentation
Ms Hewson stated that:                                 Westpac established a Consultative Council
                                                       Forum for stakeholders to drive sustainability
“Clearly, it is no longer satisfactory to simply       priorities. Council members include ACOSS,
talk about corporate performance just in               ACF, ACTU, HREOC, Dept Family and
terms of profit or shareholder value.                  Community         Services    and    Australian
                                                       Consumers Assoc. Westpac pays attention
Corporations must focus on more than just a            to sustainability ratings indices such as Dow
narrow view of shareholder value, or profit,           Jones      sustainability   index,   Corporate
because social, environmental and other                Reputation Index and FTSE. It also engages
non-financial or „extra-financial‟ issues are          with its supply chain of 10,000 and
integral to corporate success. In fact, these          implements a six-phase program to work with
factors can signal changes needed to the               suppliers to improve mutual social, ethical
strategic direction of a company and the               and environmental performance.
management of the non- financials is
fundamental to the sustainable delivery of             In pondering the question of whether the
shareholder value.”                                    incorporation of CSR principles into overall risk
                                                       management lead to more sustainable
Ms Hewson made it clear that in her view               performance, Hewson counters with the
good companies perform better.           This is       question:
evidenced by the results of Westpac in
various indices and in its case it has enabled         Can companies sustainably enhance
Westpac to attract and retain a talented               shareholder value if they ignore the
workforce.    Increasingly employees value             legitimate interests and needs of their
more intangible rewards such as recognition,
                                                       key stakeholders?
appreciation, and integrity from the
company they work for as well as tangible              Relying purely on generating short-term
rewards such as more effective work/life               profits at all costs could alienate the
balance. It adds innovation and diversity to           community upon which the business is
a company; and relying on short-term                   dependent. Importance is placed on the
measures alone will not deliver long-term              boards    to   manage      the    short-term
gains or shareholder value.                            expediency of pursuing the CSR agenda and
                                                       the long-term prosperity and value creation
                                                       that can be achieved by applying trade-offs


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                      CORPORATE CITIZENSHIP NEWSLETTER
                                    August 2005 : Issue No.20


similar to what one would apply to staff            arise are likely to be less systemic because
training or brand marketing.                        of that culture.”

“(At Westpac) It became clear that restoring
our community licence to operate was
                                                    Facilitating the focus on CSR
increasingly fundamental to our longer-term         Ms Hewson‟s presentation also provided an
business prospects.”                                overview of the structures that Westpac has
                                                    introduced to facilitate focus on CSR
“…Like it or not, meeting legitimate                including ensuring that the board has the
community and stakeholder requirements              requisite information to understand how they
and expectations is now a necessity for             are performing on a range of measurers; and
sustainable performance. And this is at the         assisting the board to create the right culture
core of the business case.”                         and values mindset in the organisation.

                                                    The Board receives a range of non-financial
Do companies that embrace CSR
                                                    information on a quarterly basis. They look at
enhance their product or service                    OH&S statistics, customer and employee
opportunities and find ways to reduce               satisfaction ratings, and environmental
costs?                                              measures. The Board also signs off on an
The key driver for Westpac has been                 annual basis, on an external Stakeholder
employee and customer attraction and                Impact Report, which lists the leading
retention evidenced by:                             indicators and a subset of social, ethical, and
                                                    environmental performance indicators, that
   Offering flexible work practices to help        Westpac monitors.      The effectiveness of
    employees       balance   work/life   has       Westpac‟s underlying sustainability processes
    contributed and lowered staff turnover          are also assessed using the AA1000
    by 13% since 2001.                              Assurance Standard.
   The return to work rate for women on
    maternity leave has increased from 30%          “I think finally and probably most crucially at
    to above 80%.                                   Westpac our approach is driven by principles
   The     vast   proportion  of   customer        and values rather than by compliance and
    complaints are resolved directly with the       rules.   In creating these conditions is not
    customer.                                       something boards can simply delegate to
   Westpac paying special attention to the         management. The chairman, the board, the
    environment and as such having                  CEO and senior management are all crucial
    significantly lowered their energy, fuel        in building and maintaining an appropriate
    and paper consumption and reduced its           culture. They must set the right risk parameters,
    own CO2 emissions by 32%.                       give employees the permission to do the right
                                                    thing, drive fear out of the workplace, and
Ms Hewson argued that these factors drive           ensure that it‟s safe to speak up, safe to differ.
shareholder value.     This also strengthens        This culture is a non negotiable piece in
relationships with government and regulators        having      corporate      social     responsibility
by developing a strong reputation for taking        accepted in an organization. ”
a social charter and obligations to customers
seriously.                                          “So to conclude, for all the complexities of
                                                    what we‟ve talked about CSR actually boils
“…Major regulatory risks seem to be better          down to companies simply doing the right
managed when staff operate in a culture             thing and giving their people permission to do
where doing the right thing pervades and            so. It‟s an investment in the company today
regulators understand that issues that do           for the stakeholders of today and tomorrow.”

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                        CORPORATE CITIZENSHIP NEWSLETTER
                                        August 2005 : Issue No.20


Ms Hewson challenged the audience – to                  One of the greatest challenges Oilsearch
more fully engage in the CSR agenda; to use             faces is managing the competing demands
our influence; and to engage with                       of its various stakeholders.
companies directly around the implied social
contract and sustainability.                            “… if we try to broaden the scope of what
                                                        should directors consider you‟re opening up
A complete copy of Carolyn‟s presentation is            Pandora‟s Box. The law at present is very
available from the ACSI Secretariat.                    clear, it requires directors to have a primary
                                                        responsibility to shareholders who provide the
                                                        capital but if you broaden the scope of the
PERSPECTIVES ON MANAGING, RISK,                         director‟s responsibilities you say well which
RETURNS,       REPUTATION AND                           stakeholders have a priority to be considered
RESPONSIBILITY                                          above others. For example in our case
                                                        should a local village have the right to have
We were fortunate to have this session
                                                        a hospital built for them or should our
chaired     by      the    well-qualified    and
                                                        employees, another stakeholder group have
experienced Amanda McCluskey of BT
                                                        a right to a pay rise? And should those two
Financial    Group.      The    panel     session,
                                                        groups have priority over shareholders who
Perspectives on managing, risk, returns,
                                                        want a dividend?”
reputation and responsibility featured a
range of specialist views on how corporations
                                                        (This is the challenge that both the
balance their commercial interests with
                                                        Parliamentary Joint Committee (PCJ) and
social responsibilities. Speakers explored the
                                                        the Corporations and Markets Advisory
questions     from       cultural/environmental,
                                                        Committee (CAMAC) are grappling with
human capital and stakeholder perspectives.
                                                        when considering whether the Corporations
                                                        Act should be amended to take account of
Managing social risk in oil and gas                     stakeholder views other than shareholders.)
exploration in PNG and the Middle East
Brian Horwood, Chairman, of Oilsearch                   How companies that better manager
provided an insightful view on how Oilsearch            their people enhance their returns
manages risks when operating in far-flung
                                                        Craig Bingham, Managing Director, Portfolio
communities in Yemen and PNG.
                                                        Partners provided us with passionate view of
                                                        his firms approach to asset management.
For Oilsearch, a mining company with a
business objective of achieving a TSR
                                                        Mr Bingham commenced his presentation by
comparable to the top 25% ASX listed
                                                        outlining the experience of Levi Strauss,
companies, its success is deeply affected by
                                                        which used sewing sub-contractors in
how effectively it interacts with the local
                                                        Bangladesh which hired child labour. If Levi
community in which its oil and gas operations
                                                        Strauss had taken the kids out of the factory
take place.
                                                        there was a high likelihood that they‟d finish
                                                        up on the street in prostitution. What do you
Oilsearch depends on local community
                                                        do? What Levi Strauss did was to take the
approval for its activities and employs 35 staff
                                                        children out of the factory, continue paying
to engage with the local community to
                                                        their wages on the condition that they went
ensure mutually beneficial outcomes. It also
                                                        to school and guaranteed them full-time
deals with a range of stakeholders including
                                                        employment when they reached 14, which
its 800 employees, 1800 contractors and local
                                                        was the local age of maturity.
residents.



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                       CORPORATE CITIZENSHIP NEWSLETTER
                                      August 2005 : Issue No.20


The same company instead of laying off                clear rewards and accountability and
people during the recession got their staff to        investment in learning and development in
actually re-lay the factory floor in San              occupational health and safety.
Francisco. This period being talked about
was 1984 – 1996, when its share price went
                                                      What it means to be a responsible
from $2.35 to $265 per share.                         corporate citizen
                                                      Rev Tim Costello, Chief Executive of World
He suggested that the success of the                  Vision, provided a stakeholders‟ perspective
company was a direct relationship to the              to the debate about whether observing CSR
success of getting staff engaged and also             and in particular managing reputation is
believing not only in themselves and their            profitable for companies.
contribution but to what the team can do.
                                                      Rev Costello reiterated the view adopted by
In Mr Bingham‟s view in addition to the               Hewson that the community grants a
traditional lag and financial indicators              corporation legitimacy to operate and
revealing whether a company is likely to be a         challenged the commonly held assumption
successful investment, asset managers and             that business is morally neutral and operates
investors will now need to include a                  on the premise that shareholder wealth is to
company‟s performance in corporate                    be maximised in any way. Over the past 40
governance, sustainability and human                  years the number of those that hold the view
capital as the key criteria of assessment and         that a company only has a responsibility to
differentiation. Mr Bingham said that what            maximise profit has never risen above 40% in
they search for is “companies that produce            the US, a country in which the highest
profits with principles”.                             proportion of managers believe in the “profit
                                                      is King perspective”.
Portfolio Partners is a proponent of a growing
body of evidence demonstrating the positive           He observed that through the nineties
links    between       human     capital   and        attitudes towards workplaces changed with
organisational performance.       A company           people becoming more conscious that
can gain effective competitive advantage              business is not a value-free area and that
by harnessing the intangible resources of its         staff should not leave their consciences at
human      capital     such   as    employees‟        the door. It is not just about earning a salary,
capabilities, motivation, engagement and              people     are    recognising     that   values
knowledge. These have a huge impact                   permeate their workplace and as such
upon organisational success or failure and            become more sensitive of what their work
ultimately    deliver     higher   returns  to        environment revealed about themselves.
shareholders over the longer term.
                                                      Business has always operated within the
Analysis that reveals how effectively a               community.    The reasons for the current
company uses human capital will improve               debate are straightforward: 1) increased
the transparency of investment decisions just         transparency of business affairs 2) improved
as financial analysis currently does. Portfolio       communications globally; 3) sign of the times,
Partners utilises surveys to rate human capital       most CEOs were born around emergence of
and those with the lowest rating performed            feminism and interest in environment 4)
poorly. The criteria used to determine a high         global business does not stand apart from
performing human capital company include              society.
vision and values, focus on ethical behaviour,
information       sharing     internally, senior      Rev Costello finished by saying that CSR is a
executive commitment to human capital,                bridge to connect business with the
alignment to people management practices,             community.
attraction, induction and retention of staff,
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                       CORPORATE CITIZENSHIP NEWSLETTER
                                       August 2005 : Issue No.20


PUSHING THE          LEGAL      LIMITS     FOR         exceptions such as when a company is
DIRECTORS                                              insolvent or nearly insolvent, Courts have
                                                       stated that the interests of creditors rank
A discussion considering the question of how           higher than the interests of shareholders and
far directors‟ obligations extend to and to            have ruled the interests of creditors be
whom they are accountable for the                      ranked higher than the interests of
corporate decisions was led by, Professor Ian          shareholders.
Ramsay, Director of Centre for Corporate
Law and Securities.                                    Illustrative of a Courts traditional view of the
                                                       paramount duty of directors to shareholders
Given that companies have increased so                 Prof Ramsay referred to a 1919 US case
markedly in size, power and influence                  where        the   Dodge       Brothers   major
(internationally of the 100 largest economic           shareholders in the Ford Motor Company
entities, 71 are countries, 29 are corporations),      sued the Ford Motor Company, effectively
the impact of their successes or failure has           Henry Ford for payment of an insufficient
grown markedly.                                        dividend. Henry Ford had tried to return
                                                       lower dividends to shareholders in favour of
Prof    Ramsay      referred   to    UK     law        reducing the costs of cars to customers and
developments where a draft bill has been               therefore making cars accessible to the
submitted which extends directors‟ duties in           average person on the street.
Corporations Law to address “enlightened
shareholder value” – that whilst directors must        Prof Ramsay explained that the judges
act in a way that is considered to be in good          classified Henry Ford‟s testimony in the
faith and likely to promote the success of a           following way – “… by his testimony we
company for the benefit of shareholders,               understand that Henry Ford thinks that Ford
directors must also take other considerations          Motor Company has made too much money,
into account including regard to the interest          has made too large profits and that although
of employees, fostering business relationship          large profits might still be earned in the future
with suppliers, customers and others, the              a sharing of them with the public by reducing
impact of a company‟s operations on the                the price of the output of the company
community, environment and maintaining a               ought to be undertaken. The Court forced
reputation for standards of business conduct.          Ford Motor Company to pay additional
                                                       dividends.”
In the US a majority of States have introduced
corporate constituency statutes that require           There is also a general acceptance or
directors to consider the interests of                 acknowledgment by the Courts that the
stakeholders. However there is scepticism              Courts are ill equipped to second-guess the
that this is just to protect directors and             judgement of directors. They are reluctant to
executives from hostile takeovers.                     step into the shoes of directors. Courts have
                                                       usually focussed on the process of decision-
In Australia, Sec 181 of the Corporations Act,         making, i.e. have the directors properly
makes reference to directors exercising their          informed themselves of the subject matter,
powers and discharging their duties in good            have they undertaken due diligence, rather
faith, in the best interests of the company            than focussing on the merits of the decision
and secondly for a proper purpose –                    itself?
needless to say, this is very broad ranging            Therefore considerable discretion is given to
responsibility.                                        directors on how they should act and how
                                                       the should advance interests of shareholders
Australian Courts usually define the interests         as long as a proper process of consideration
of company as being the interests of                   has been undertaken.
shareholders.     There are some limited
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Prof Ramsay argued in light of the PJC and             been around for more than 100 years and
CAMAC        inquiries  by   changing     the          relates to the purpose, responsibility and
corporations law to allow directors to                 consequences of business.
prioritise non-shareholder interests over the
interests of shareholders may have the ironic          Whether you think CSR is primarily a response
result of making directors less accountable.           to business failure or part of a broader
A potential exists for accountability to be            response to global governance failures there
lessened where directors have so many                  is a single unifying idea, which Dr Black
masters to choose from, and so much                    suggested, that underpins both perspectives
latitude to pick and choose.                           and that is the notion of the social contract.

“So to conclude, let me leave you with three           The social contract provides that there is an
short points. First, in my view our existing law       implicit or implied agreement between
does provide for an effective review of the            business and society in which society
actions of directors, second the existing law          provides legitimacy and consent for business
does allow directors to consider the interests         activity in exchange for the satisfaction of
of stakeholders other than shareholders …              needs, i.e. provision of jobs, products,
the management of the company and its                  services.
directors may be justifiably concerned to
ensure that the company is a good                      Reasons for companies wishing to become
corporate citizen and that is perfectly                more socially responsible are 1) that is in
consistent with our existing law. Third, while         response to a crisis and the solution involves a
it‟s appropriate for directors to continually          substantial change in behaviour; 2) that the
consider the interests of all stakeholders             company has incorporated this behaviour in
including shareholders we should be cautious           its founding philosophy or values; 3) that
about any reform of our corporate law that             other companies within the industry are
elevates the interests of other stakeholders           raising the expectations of others and there is
above the interests of shareholders. This              therefore an industry push.
might    result in directors being less
accountable.”                                          It is a voluntary concept and not regulated
                                                       and concerns questions of justice.         For
                                                       example, who has rights, who have
SHARING THE RESEARCH ON CSR                            responsibilities and what is fair? Dr Black
During this session two prominent researchers          provided us with a broad-brush idea about
provided an overview of the preliminary                the       differences    and      similarities,
findings of two research papers ACSI has               complementarities between sustainability
commissioned in relation to CSR.                       and CSR.

                                                       “…sustainability is really about assuring
Crystalising and evaluating CSR                        sufficiency for future generations and so you
Dr Leeora Black, Director, Australian Centre           might think of the operating principle of
for Corporate Social Responsibility co-author          sustainability as being consume the income
of a discussion paper on CSR provided a                and not the capital. So, keep the capital
summary of the findings to date.                       intact, increase the capital if you can
In defining CSR, Dr Black explained that               whether that capitals economic, ecological
although it would appear to be something               or social but don‟t leave less for the future
relatively recent, in response to the increased        than what we have now.            Whereas in
power and influence of corporations and an             contrast the social responsibility principle
attempt by global institutions to create               would be share the income fairly. So they‟re
responses to international dilemmas, CSR has           very complimentary concepts on the one
                                                       hand consume the income and not the
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                      CORPORATE CITIZENSHIP NEWSLETTER
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capital and the income that you have make            It is not known whether this is because they
sure that when you do consume it that it‟s           have the money to invest in CSR or are doing
shared around fairly.”                               well because they are investing in CSR.

There are several ways of measuring CSR              “…the bottom line conclusion was certainly
which    all   have   advantages    and              that you‟re not going to do worse by being
disadvantages:                                       good.”

1) reputation rankings - these are based on          Dr Black also tackled the issue of what is the
   broad surveys, of the reputation of a             relationship of CSR to trustees fiduciary duty.
   company on various dimensions. Some               In her view given trustees are obliged to act
   writers suggest that there are really three       in the best financial interest of members their
   drivers   of    reputation   –    financial       key consideration has to be an investment
   performance, quality of products and              risk and return profile.
   services and CSR but whether they
   account in equal proportions for the              So how does CSR affect the risk and return
   reputation will depend on which                   profile? In Dr Black‟s view the most significant
   reputation ranking being considered. The          issue is the globalisation of money markets
   problem is that they may not actually be          that will be a powerful driver of the
   measuring reputation for CSR                      increasing attention to corporate social
                                                     responsibility in the future.
2) content analysis and disclosures - there is
   the problem of inconsistency with this            “…in Australia riding on the twin engines of
   measurement      because     it   is  non         superannuation growth and globalising
   mandatory and the same information is             business. Shareholders at least in Australia
   not always available to compare                   are no longer a privileged elite and every
   between companies                                 worker since compulsory superannuation was
                                                     introduced thirteen years ago is being
3) social    audits    –    include   surveys,       encouraged through superannuation to
   engagement with companies. The                    make provision for his or her own future… So
   indicators     collectively    may     not        institutional investors thus have increasing
   necessarily give you an indication of the         power to set new standards of accountability
   overall social performance, stakeholder           and it is this particular group of people, the
   demands can continue to rise even when            institutional investors that are beginning to
   a company is meeting its own targets or           force new definitions of the boundaries of
   even doing better than its target on some         corporate responsibility.”
   of these hard indicators.

4) Assessing the underlying values in an
                                                     Benchmarking the effectiveness of social
   organisation that has culture based on            reporting practices in Australia
   group surveys of perception, these are            In 2004, ACSI commissioned Macquarie
   difficult to measure and quantify.                University to undertake research titled „The
                                                     Rhetoric and Practice of Social Disclosures in
Dr Black made reference to the Meta                  Australian Product Disclosure Statements”.
Analysis by Mark Orlitsky and his colleagues,        The research looks at CSR disclosures issued
which has found that markets do not                  by large public corporations listed on the ASX
penalise     companies    for  poor     social       and also disclosures found in the product
performance. Accounting measures such as             disclosure    statements      of     consumer
earnings per share do tend to show higher            investment products.
relationship   between     companies      that
observe good CSR and are high performers.
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Dr Mathew Haigh, Griffith Business School,             It is doubtful if Australian consumers will
Griffith University provided attendees with an         understand how to compare investment
overview of the research and the findings to           products that market their use of labour
date.                                                  standards or environmental, social or ethical
                                                       considerations if investment managers can
The study aims to address the concerns                 define those terms to mean anything of their
about processes used by investment                     choosing. Given that ASIC‟s guidelines do
managers to assess potential and current               not extend to requiring independently
invested corporations on governance, social            audited information, Australian investors
and environmental considerations.         In           cannot assess the integrity of the legislated
particular the research considers the extent           disclosures.
to which investment managers considered
corporate governance issues in investment              Unless the basis for comparing social
portfolio construction.                                investment products is improved, Section
                                                       1013D of the Corporations Law is destined to
Under Section 1013D(1)(l) of the Corporations          produce only a cipher of accountability.
Act (Cth) 2001 (Corporations Law), a PDS               Partial potential remedies under the
must disclose the following information:               government‟s domain include standardising
                                                       reporting formats, mandating recognisable
   if the product has an investment
                                                       terminology and bringing an external
   component—the extent to which labour
                                                       auditing requirement into the purview of the
   standards or environmental, social or
                                                       legislation.
   ethical considerations are taken into
   account in the selection, retention or
                                                       Dr Haigh noted that best practice guidelines
   realisation of the investment.
                                                       also seem to be begging in this area.
The study made two examinations. The first
documented and analysed processes by                   ACSI aims to circulate these the two
which     institutional    investors    consider       completed research papers to members in
governance         practices,     environmental        the course of the year.
matters, labour standards and other social
considerations in portfolio construction. The
second identified and analysed information             LESSONS FROM A CRISIS
disclosures provided to retail investors on            In the session Lessons from a Crisis
management processes, particularly in                  participants were invited to formulate a view
regards to compliance with the Corporations            about whether James Hardie‟s directors were
Law.                                                   victim to inaccurate information and had
                                                       information withheld from them that would
The executive summary provided in the                  have enabled them to respond to the
conference kits highlighted that there is little       shortfall in funding for asbestos victims in a
evidence that the legislation has achieved its         calculated and timely manner; or whether it
objective to promote confident and                     is a legislative vacuum within which all
informed decision making by consumers of               corporations operate that enabled it to
financial products.     All but one of the             minimise its liability towards those it had
managers analysed in this study had ignored            responsibility for.
the requirement to define investment terms.
Most Corporations Law s1013D disclosures
that could be compared to pre-s1013D
material had reduced in scope and length.
The scope and content of relevant
information   disclosures    varied    greatly
between managers.
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Lessons from a Directors Viewpoint                     In her presentation, Ms Hellicar explained
                                                       how the company wanted to break into the
Meredith Hellicar, Chairperson, James Hardie
                                                       US market because it could see growth
Industries NV outlined the lessons from the
                                                       opportunities in North America.     In 1998
James Hardie Crisis as she saw them -
                                                       James Hardie had learned that overseas
                                                       investors and debt providers would be less
1) Corporate Social Responsibility is essential
                                                       inclined to invest in James Hardie if it had
   to good corporate governance.
                                                       ongoing asbestos liabilities within the
2) Corporate Social Responsibility can be
                                                       balance sheet of its group of companies, this
   integral to meeting commercial needs.
                                                       was particularly the case in the US where
                                                       they had experienced a number of
3) In   her     view     James     Hardie   did
                                                       corporate collapses.
   demonstrate           corporate        social
   responsibility in its establishment of the
                                                       The challenge for the directors was to find a
   foundation. “There‟s absolutely no doubt
                                                       way to pursue significant rates of growth and
   that with the establishment of the
                                                       at the same time respond to the fact that
   medical research and compensation
                                                       certain of JHIL‟s subsidiaries had ongoing
   foundation in February 2001, the directors
                                                       future liabilities The Board therefore decided
   of JHIL believed they had achieved the
                                                       to establish the medical and research
   goals of fulfilling their duties as directors
                                                       foundation. The directors had been advised
   both legally and in the context of
                                                       that the parent company had no material
   corporate social responsibility.          By
                                                       legal liabilities to such asbestos claimants, the
   separating the liable entities and their            only legal requirement was to provide the
   asbestos liabilities from the consolidated
                                                       foundation with net assets of liable subsidiary
   balance sheet to enhance the groups
                                                       companies.
   attraction to foreign capital markets to
   fund future international growth and by
                                                       The directors wanted to extend above and
   meeting the responsibilities towards future
                                                       beyond the minimum legal obligations.
   asbestos claimants by establishing a fund
                                                       Hellicar explained this was evidenced by
   to provide for them.”
                                                       records, which show that they had rejected
                                                       a proposal to set aside in foundation assets
4) Directors need to be alert and responsive
                                                       the equivalent to net assets of subsidiaries in
   to the possibility that subsequent events
                                                       favour of a materially greater amount. This
   can significantly alter the outcome of an
                                                       figure was based on what directors believed
   originally socially responsible decision.
                                                       to be the best actuarial advice and that it
                                                       would be sufficient funding to meet the
5) Boards should constantly require and
                                                       advised actuarial assessment of anticipated
   undertake scenario planning including
                                                       future claims.
   the worst longest lasting scenarios that
   could be imagined.
                                                       In Oct 2003 in the course of filing its year-end
                                                       accounts, directors of the foundation
6) Investment in building strong and open
                                                       announced they had obtained revised
   communications with all stakeholders is
                                                       actuarial advice that predicted future
   not just good corporate governance but
                                                       funding shortfall of $800 million.        James
   absolutely vital when you face issues that
                                                       Hardie parent company talked to the
   entail broad community involvement.
                                                       foundation and the NSW Government about
                                                       the circumstances, which resulted in an
7) Never      underestimate            political
                                                       increase in exposures in system costs and in
   opportunism.
                                                       administration of the foundation, which was
                                                       subsequently proved to be what contributed
                                                       to the revised estimate:
                                                                                                   10
                       CORPORATE CITIZENSHIP NEWSLETTER
                                       August 2005 : Issue No.20


“there‟s no doubt that with the benefit of             While the Jackson commission was pending
hindsight the board of JHINV could have                James Hardie attempted to pursue a
and should have responded far more                     negotiated solution which would have
quickly    and      decisively when   the              included reduced system costs and
foundation announced its results in                    enhanced affordability and facilitated a
October 2003, including the increase in its            proposal of voluntary funding for future
costs and liabilities.”                                claimants to be put to shareholders. James
                                                       Hardie also commissioned a new actuarial
Ms Hellicar then went on to outline the                assessment from another organisation which
challenges, which lay before the directors.            gave even higher estimate of the future
                                                       liabilities of the foundation of $1.573 billion as
1) The future predicted shortfall in                   at June 2003. This was a dramatic change
   funding of the foundation was                       from the exposure estimated three years
   extraordinarily at odds with actuarial              previously and even that announced by the
   reports the directors had relied upon               foundation the previous October.
   when establishing foundation
                                                       In July 2004 James Hardie made public the
2) The foundation and subsidiaries were                largest voluntary funding proposal in
   a separate legal enterprise, distinct               Australian history. The submission put forward
   from the ongoing business of James                  broad principles to reduce system costs
   Hardie. This posed a challenge as to                without affecting payments to claimants so
   how a company consistent with                       that directors could ensure they would not
   directors‟ duties and a commitment to               have     to    ask   shareholders   to    fund
   CSR could contribute further funds to a             inefficiencies in making such a voluntary
   separate group and ensure that in the               payment.
   interests of all stakeholders that even if
   funds could be paid across validly,                 As it stands now a legally binding in-principle
   that such funds that the foundation                 agreement as signed on 21 December 2004
   would use funds efficiently.                        was being negotiated with the NSW
                                                       Government under which James Hardie will
3) The varying and unexplained shortfall               provide voluntary long-term funding to a
   in the figures available from the                   special purpose fund to meet Australian
   foundation and the excesses and                     asbestos-related personal injury claims
   inefficiencies in the claims system                 against former James Hardie group entities.
   could not provide directors or                      This proposal would required shareholder
   shareholders with an accurate basis                 approval and would be put at the next
   for assessing the affordability and                 shareholder meeting.
   certainty of funding that the company
   may have liked to plan to contribute.               Ms Hellicar emphasised shareholders must
                                                       support and approve major CSR decisions. In
Ms Hellicar emphasised that although the               retrospect delivering a blank cheque to
foundation had a shortfall in the longer               make up a funding shortfall that could not be
term, no person entitled to compensation               accurately calculated would not have
had gone unpaid, that James Hardie is                  constituted good governance or effective
only one of a number of companies and                  corporate social responsibility. Ultimately it is
government      bodies    against     which            in everyone‟s interests that the company did
asbestos claims are made and that its                  after all remain profitable and continue to
former subsidiaries account for only 19% of            exist.
total claims.



                                                                                                    11
                       CORPORATE CITIZENSHIP NEWSLETTER
                                      August 2005 : Issue No.20


In terms of the broader debate about                  A more confined solution could be adopted
imposing a positive obligation on directors to        “piercing     the    corporate     veil”    in
have regard to corporate social responsibility        circumstances where extension of liability to
Ms Hellicar was of the view that the answer           the ultimate holding company is considered
may be to find some protection for directors          appropriate by a Court subject to specific
along the lines of the business judgement rule        public interest grounds. This would provide a
for those directors that have regard to               discretion to the Courts to consider such an
socially responsible considerations.                  approach on a case by case basis.

                                                      The US is examining a legal response to
Lessons from a stakeholder                and         under-capitalisation, a proposal that involves
community viewpoint                                   an imposition of liability for debts of a
In response to the argument that directors            company setup with insufficient funds on
have no legal liability, Greg Combet, ACTU            those who have created the entity. This
Secretary refuted this by arguing that the            would be enforceable in circumstances
clear objective of setting up the foundation          where such persons are proven to have
separate to the parent company was to                 engaged in misleading conduct.
place James Hardie‟s assets beyond the
reach of asbestos victims.                            Mr Combet also identified issues relating to
                                                      disclosure. He recognised that the basis of
Mr Combet delivered a list of events that the         an efficient market system is the full, timely
ACTU asserts unfolded including how entities          and accurate disclosure of information by
were set up to confine assets, accurate               companies, which is required by the market
actuarial assessments were withheld, the              to make decisions. The Hardie case raised
foundation was made to appear fully funded            questions about regulation and enforcement
and that knowledge that the James Hardie              of disclosure obligations, but equally it also
parent company was at times liable for                raised questions about the ethical and moral
negligence was withheld from stakeholders             duties of directors and company officers.
and incoming directors of the foundation.
                                                      Mr Combet referred to a corporate culture of
In response to Ms Hellicar‟s argument that            strict adherence to the lowest common
Hardie went above and beyond by                       denominator        that  focuses on    legal
providing funds for asbestos claimants, even          responsibilities    that   could  lead    to
though its only legal obligation was to               questionable commercial behaviour.         A
provide the foundation with the net assets of         cultural shift of common sense and decency
the liable subsidiary companies, Mr Combet            needs to supplement the law when issues are
argued that Hardie adopted the view that it           being considered by boards.
would take minimum responsibility for its
impact on stakeholders.                               Mr Combet noted that in the US there has
                                                      been a fourfold increase to $2 trillion over the
As a consequence of the crisis, Mr Combet             last decade in socially responsible investment.
argued that there are political and moral             There has been a global response with
arguments in favour of legislative action.            investment projects concentrating on socially
Council assisting the Jackson inquiry                 responsible investment by the World
suggested that where death or personal                Economic Forum and UN Global Compact
injury is caused by a company that is part of         and Environment Program.
a larger corporate group “the limited liability
should be restricted to members of the
ultimate holding company and not the
individual entity”.

                                                                                                12
                       CORPORATE CITIZENSHIP NEWSLETTER
                                       August 2005 : Issue No.20


Yet SRI considerations are still to become             Software (a holding of Creative Technology
mainstream. Mr Combet argues that we                   Investments), Computershare and Keycorp.
need to go beyond voluntary recognition of
CSR if we seriously expect social and                  Claims of Vizards share trading were first
environment concerns to be properly                    revealed during a 2003 committal hearing of
integrated into company decision making. It            Vizards former bookkeeper, Roy Hilliard who is
is only when these measures are in place that          alleged to have stolen $3m from a Vizard
the interests of shareholders/stakeholders             company.
can genuinely be taken into account,
directors would have been in stronger                  The AFR reported that on one occasion CTI
position to take decisions would have                  tried to offload its Sausage Software holding
preferred to take, but didn‟t feel lawfully they       less than three weeks after acquiring it as it
could take: to place sufficient funds and              followed Telstra Directors being informed of a
provide ongoing funding stream to the                  three-way merger involving the internet firm.
foundation in the event it was found to be             Other transactions involving Computershare
under funded.                                          and Keycorp were conducted before
                                                       Telstra‟s annual half-year results presentations.
In managing risks, returns and reputation
corporations must accommodate conflicting
demands       between     stakeholders   and
                                                       Inquiries    into       Corporate        Social
shareholders, determine whether it is enough           Responsibility
to simply comply with minimum standards or             Two inquiries are being undertaken in relation
rigorously adopt CSR and negotiate                     to directors‟ obligations in relation to
constantly evolving legal, legislative and             Corporate Social Responsibility.
political responses. In turn we the public as
community members, employees and                       On 23 March 2005 the Parliamentary
shareholders shape the debate by constantly            Secretary to the Treasurer Chris Pearce
asking ourselves how do we wish to invest,             referred the issue in relation to directors‟
where do we want to work and what sort of              duties and corporate social responsibility to
society do we want to create?                          the Corporations and Markets Advisory
                                                       Committee (CAMAC) for consideration and
                                                       advice.
AUSTRALIAN NEWS
ASIC too soft on penalties for corporate               Secondly the Parliamentary Joint Committee
criminals                                              on Corporations and Financial Services (PJC)
                                                       announced an inquiry into Corporate
Justice Finklestein of the Federal Court has           Responsibility on 23 June 2005.
called for a review of financial penalties for
corporate criminals and rebuked Australian             CAMAC aim to issue a discussion paper late
Securities and Investment Commission for               this year early next year and will take into
being too soft after he handed down a                  account submissions made to the PJC inquiry,
tougher sentence to that which was                     which are publicly available. They will not
recommended to insider trader Steve Vizard.            make a submission to the PJC inquiry.

Steve Vizard has been banned from running              The two reviews will be undertaken in parallel.
a company for more than 10 years, twice the            It is understood that the CAMAC discussion
amount sought by ASIC which Judge Ray                  paper would cover broader ground.
Finkelstein deemed „not sufficient‟. Mr Vizard
has also been fined $390,000 for improper              The PJC is due to report 29 November 2004.
share     dealings  in   three     technology
companies linked to Telstra – Sausage
                                                                                                  13
                           CORPORATE CITIZENSHIP NEWSLETTER
                                             August 2005 : Issue No.20


INTERNATIONAL NEWS                                           high-tech industries, to roll back or delay any
                                                             rule that may make FASB opinion law.
Cisco plans to put market value on
employee stock options                                       Independent directors must be considered
The US based Council of Institutional Investors              more as „unaffiliated‟ than independent
has expressed concerns to the Securities and                 although one would like to think that they
Exchange Commission over Cisco Systems                       represent the interests of public investors first
Inc.'s (Cisco‟s) plan to put a market value on               and foremost.     However as these board
its employee stock options.1                                 members are frequently directly sought out
                                                             by CEOs and if this is not the case the CEO
The derivative instruments Cisco wants to sell               generally has a great deal of influence over
may serve to understate the true cost of                     the selection of independent board
stock-option grants and inflate earnings.                    members.
Cisco is seeking an alternative to the
valuation standards it currently uses such as                In the US Board members are traditionally
the Black-Scholes model. Cisco is betting that               very well-rewarded, receiving their own
the price that investors would pay for                       option grants, good compensation and
derivatives will show the options are worth                  expense-paid trips, frequently on private
less than models suggest.                                    planes, to board meetings at attractive
                                                             offsite locations, where they are wined and
The derivative would operate like Cisco‟s                    dined.
actual employee stock options, with the
same exercise prices and five year vesting                   The Sarbanes-Oxley Act will not stop directors
schedule.    It would be sold once and                       from favouring its benefactors.         Boards
couldn‟t be traded or hedged. Settlement of                  generally turn against CEOs only when there
any gains would be with Cisco shares.                        is great negative publicity, a scandal or fraud.
                                                             Few executives are fired because of sub-par
Cisco has asked the SEC to sign off on its                   performance; it takes years of incompetence
proposal, hoping      to  avoid potential                    to raise an "independent" director's hackles.
objections from auditors.                                    Incentive structures motivate behaviour.
                                                             Unfortunately, US Congress, regulators and
FASB being         lobbied to repeat past                    investors themselves have created some
mistakes                                                     structures     that encourage        corporate
                                                             malfeasance. Until these dysfunctional
In the US many high profile corporate
                                                             pressures change, these practices are likely
scandals originated from the bad legislative
                                                             to continue.
decisions of 1994 where some lawmakers
lobbied the Financial and Accounting
Standards Board (FASB) to reverse the                        CSR delivers long-term growth
determination that stock options constituted
                                                             For Costco Wholesale (Costco), the US‟s fifth-
compensation and required expensing.2
                                                             largest retailer, observing CSR has made
                                                             good business sense and delivered low prices,
The FASB is again set to determine that
                                                             low staff-turnover, low rate of theft and high
options are compensation and Congress is
                                                             degree of employee and customer loyalty.3
again being pressured by its corporate
constituents, especially in the option-laden,

1 “Cisco, SEC Face Pressure to Open Option Plan to
Public Hearings” 15 July 2005 (New York)
2 “A Costly Illusion: "Independent" corporate directors

often are beholden to the CEO”, By David Rocker, 18          3“How Costco Became the Anti-Wal-Mart”, The New
July 2005                                                    York Times, By Steven Greenhouse, 17 July 2005
                                                                                                         14
                       CORPORATE CITIZENSHIP NEWSLETTER
                                       August 2005 : Issue No.20


This is in direct contrast to Wal-Mart which at        The discussion paper can be found at this
its AGM received a shareholder proposal                link:
that Wal-Mart produce a sustainability report
because of concerns “that persistent failure           http://www.abanet.org/buslaw/committees/CL270
of Wal-mart to address social, ethical and             000pub/materials/20050621000000.pdf.
environmental challenges in a substantive
manner will adversely impact investment                Comments to be submitted by August 15.
returns”.

Costco‟s average pay is $17 per hour, 42 per           CONTACT INFORMATION
cent higher than its competitors with a health
plan making them employer of choice. This is           Michael O'Sullivan
to the chagrin of Wall Street which believes           President
high rates of pay and low prices are being             Level 11, 2 Lonsdale Street
delivered at the expense of shareholder                MELBOURNE VIC 3000
return. However Costco‟s stock price has               Website: www.acsi.org.au
risen more than 10 per cent in last 12 months,         Tel: (03) 9923 7136
while Wal-Mart‟s has slipped 5 per cent.               Fax: (03) 9657 4378
                                                       Mobile: 0418 996 359
Costco takes a long-term view of business              Email: mosullivan@caresuper.com.au
prosperity and made a strategic decision to
pay attention to good wages and benefits               Phillip Spathis
which is why Costco has extremely low rates            Executive Officer
of turnover and theft by employees.                    Level 11, 2 Lonsdale Street
                                                       MELBOURNE VIC 3000
Costco‟s customers are more affluent than               Website: www.acsi.org.au
other warehouse store shoppers and stay                Tel: (03) 9657 4386
loyal because good value is not at the                 Fax: (03) 9657 4378
workers‟ expense. This view is therefore not           Mobile: 0417 501 065
just altruistic but makes good business sense.         Email: pspathis@mail.ifs.net.au


ABA Discussion Paper                                   This newsletter is correct to the best of our knowledge
                                                       and belief at the time of going to press. It is, however,
The American Bar Association Committee on              written as a general guide so it is recommended that
Corporate Laws, has released a discussion              specific professional advice is sought before any action
                                                       is taken.
paper „Voting by shareholders for the
election of directors‟ for comment. It
presents several alternatives:

   Keep the current plurality vote standard;
   Move to a majority vote standard as a
    default position unless the company
    affirmatively provides for a plurality vote
    standard in its bylaws;
   Require a minimum plurality vote (such as
    one-third) of the votes for a director to be
    elected;
   Allow the board to vote within 90 days to
    remove (or require the board to vote to
    elect) a candidate who does not receive
    a majority vote.
                                                                                                          15

						
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