Siebel Vs Other CRM Packages Overview of CRM Siebel Web Architecture Siebel Web Web Server Client Siebel Gateway Siebel Servers Name Server DataBas e Server Siebel File System Siebel Vs Sales Force Salesforce is an on demand, web based,user friendly, off- premise solution that does not require any software to be loaded on user’s computers It is a pay-per- license/month solution, operational with existing internet access. Rapidly configured and deployed to best fit a company’s business needs. Salesforce.com offers a company the benefit of enabling users to modify the system without grossly incurred consulting and IT support Expenses. Siebel Siebel is a web-based, user friendly, on premise solution that requires server, database, and component systems, support, and implementation and routine maintenance. Resources Salesforce uses its Siebel implementation minimal resource requires a Database requirement. Administration , System is hosted at the technical administrator, salesforce.com offices Tools developer and therefore does not require the IT support of other resources necessary for a Siebel implementation Follow a NO Software Requires Software, Model multiple servers , Time Sales Force is charged Siebel Implementations at the time of contract can take anywhere procurement for the between three to six per month or per year months for discovery licenses. thereby forcing longer Easy to implement implementation times Model a rapid upward of a year in application deployment most cases methodology that allows easy prototyping. Benefits Salesforce.com does Siebel enables the user not move target selling to draft proposals or through the entire presentations based on process of prospecting the Quote.Siebel to acquisition because enables the user to there is no quoting or draft proposals or ordering capability to presentations based on associate the proposed the Quote within the product or service. application. Benefits Pricing configuration in Siebel allows customers Salesforce.com is to set up a price limited to a standard list,volume discounts, price, list price, sales price matrices,etc price on the Product Configuration in opportunity only and Siebel can be as complex total price on the as having components to opportunity only a product and selling Product Configuration is each component limited to the separately or as a bundle. opportunity object . Salesforceconfines the user to associate the Siebel enables field service representative product only to the opportunity which does assignment and tracking through a not effectively demonstrates how the product, comprehensive scheduling mechanism. quantity measure is derived. Salesforce.com and Siebel offer varied functionality and extreme differences in the assessment of time, money, and resources.
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