Public Sector car insurance Scheme Economy Public Sector car insurance Scheme Economy The Public Sector Car Insurance Scheme is a preferential group scheme open to public sector employees and their partners. Public Sector Car Insurance Scheme Economy is our low cost option and offers members a limited range of benefits. contentS NEW MEMBER – how to start your policy................................. 4 EXISTING MEMBER – how to renew your policy...................5 How to pay for your policy ....................................................................... 6 Your policy features and benefits .......................................................7 Appendix .................................................................................................................... 8 (Terms of business, distance sales contract) neW MeMber HoW To START YouR PolICY Enclosed you will find your quotation, proposal form and product suitability statement. The proposal form has been completed on the basis of the information you have provided to us. SteP 1 Please read the proposal form carefully and ensure all details are correct and that the cover requested meets with your requirements. If the details are incorrect or don’t meet your requirements, please contact our helpline on (01) 408 4040. SteP 2 Complete any unanswered questions on the proposal form and sign and date it. If you make any amendments to the form, please ensure that you initial and date any changes. SteP 3 Return your completed proposal form along with the following documents: • Your original proof of No Claims Bonus from your previous insurer • Any other supporting documentation stipulated in the Important Messages box of your quotation • Payment: Pay by post or by phone – see page 6 for details. Return all documents to: Cornmarket Group Financial Services Ltd., Christchurch Square, Dublin 8. 4 4 Public Sector eXiStinG MeMber car insurance Scheme Economy HoW To RENEW YouR PolICY 1 check your cover detailS Your renewal notice is based on the most recent information supplied by you. If these details have changed (e.g. change of car, change of cover required etc.), please contact us immediately so we can update your details and issue you with a revised renewal notice if necessary. If you have an open driving policy, you can receive an additional discount if you restrict driving to yourself and your partner only. under this option, your partner must be specifically named. 2 Pay online log on to www.cornmarket-renewals.com and follow the easy steps All you need is: • A credit/charge/debit/laser card* • Your policy number renewa l notice • Your renewal pin – which is supplied on your renewal notice. Alternatively, please see page 6 for full details and other payment options. *A charge of up to b10 may be levied on payment transactions by credit/charge/debit card in order to cover the cost charged by the card provider. There is no charge for laser card transactions. 5 5 hoW to Pay for your Policy 8 reneW online You can renew your policy online* at www.cornmarket-renewals.com ** * Pay by PoSt – neW & eXiStinG PolicieS 1. Direct Debit Premiums will be paid from your bank account over 10 months. You must also send a deposit with your completed direct debit mandate. Charges are detailed on the enclosed direct debit mandate. 2. Cheque/Bank Draft This can be made payable to Cornmarket Group Financial Services ltd. Please send all payments to: Cornmarket Group Financial Services ltd., Christchurch Square, Dublin 8. ( Pay by telePhone – neW & eXiStinG PolicieS 1. Credit/Charge/Debit Card* Your annual premium can be paid in full by credit/charge/debit card. 2. laser Card Your annual premium can be paid by laser card. existing policies – (01) 408 4020 new policies – (01) 408 4040 PleaSe note: We are unable to accePt PayMent by caSh. *A charge of up to b10 may be levied on payment transactions by credit/charge/debit card in order to cover the cost charged by the card provider. There is no charge for laser card transactions. **The online renewal system will only allow complete payments to be processed on or before the renewal date. If your renewal date has passed or if you experience difficulty using our online facility, please contact the Customer Service Helpline on (01) 408 4020. 6 6 Public Sector car insurance Scheme Policy featureS & benefitS Economy 1 DRIVING oPTIoNS – NAMED DRIVERS 7 PARTNERS Allows named drivers (from the age of 21 May also avail of the Scheme once their Female and 23 Male with full or provisional occupation is ‘Class 1’. Call the Helpline for licences) to be added to the policy. Additional details. charges may apply. 8 uNCouPlED TRAIlER CoVER 2 WINDSCREEN CoVER Certain conditions apply. Call the Helpline for If you use the recommended windscreen details. repairer, Autoglass 1850 363 363, up to €400 9 RECoMMENDED REPAIR SERVICE cover applies for Comprehensive and Third Selected garages only. Call our Helpline for Party Fire and Theft policies. If you do not use details. Members who choose to use one of the recommended windscreen repairer the the approved repair garages will have €130 maximum amount payable is €225. No excess deducted from the relevant policy excess. applies for windscreen repairs; excess for windscreen replacement is €30. 10 MoToR BREAkDoWN RESCuE A 24-hour accident and breakdown rescue 3 VEHIClE VAluE & SCHEME VEHIClE service providing: ACCEPTANCE CRITERIA The value of the vehicle does not affect your • Breakdown, attempted theft and accident premium as long as it does not exceed the assistance maximum value allowed of €75,000 for • Driveaway assistance Comprehensive policies and €25,000 for • Towing Third Party Fire & Theft policies. The scheme • Message relay service will accommodate vehicles up to 3,000cc. • Completion of journey or overnight Certain cars are excluded, e.g. soft tops, vans, accommodation or a replacement car for up commercial vehicles, GTIs, sports cars etc. Call to 48-hours. the Helpline for details. The above options are at the discretion of the 4 PARTIAl No ClAIMS BoNuS PRoTECTIoN assistance company. No loss of your ‘No Claims Bonus’ for Fire, Theft freephone 1800 377 700 or windscreen claims. You will lose your ‘No Claims Bonus’ in the event of any other claims. 11 lEGAl EXPENSE CoVER • Accident loss recovery and personal injury 5 EXCESS • Motor legal Defence Standard policy excess is €500 for own • Motor contract disputes damage, Fire and Theft claims. For drivers aged • legal advice helpline service 21 to 24, the excess is €800. Excess may be reduced by €130 if a recommended repairer • Counselling helpline service. is used. Applicable excess is doubled in the locall 1850 670 747 event of claims arising from vehicle being driven into flood waters. Excess for windscreen replacement is €30. Note: Cover for Driving others Cars is not available on this policy. 6 PRoVISIoNAl lICENCE HolDERS Comprehensive cover is available. Devised and administered by Cornmarket Group Financial Services ltd. underwritten by RSA Insurance Ireland limited. RSA Insurance Ireland limited is regulated by the Central Bank of Ireland. The details provided are correct at the time of going to print (January 2011). The Insurers reserve the right to amend policy terms and conditions available on renewal date. underwriting criteria, terms & conditions apply. For full policy terms and conditions, please refer to policy guide/membership certificates. 7 7 aPPendiX 1 terMS of buSineSS The purpose of this document is to outline for you the various terms of business for personal insurance services only (i.e. car, home, health, and travel insurance) which the Company provides. A more comprehensive Terms of Business document is available, which includes details of the various terms of business for group schemes, individual plans, investment services, and other financial services which the Company provides. Please contact us to request a copy or log on to www.cornmarket.ie to download a copy. Section 1: General inforMation STATEMENT oF AuTHoRISED STATuS Cornmarket Group Financial Services limited (the firm) is authorised under Section 10 of the Investment Intermediaries Act, 1995 (as amended). As an Authorised Advisor, the firm is authorised to provide broad-based investment advice and to receive and transmit orders in respect of the following investment instruments: 1. Transferable Securities 2. units or Shares in undertakings for Collective Instruments 3. Tracker Bonds or Similar Instruments 4. Insurance Policies 5. Personal Retirement Savings Accounts (PRSAs). The firm is also authorised as a deposit broker and to provide investment advice in relation to deposits. When receiving and transmitting orders in relation to insurance policies and/or PRSAs, the firm may only accept cash or cheques/bank drafts from clients payable to the firm where: (i) an insurance undertaking has invited renewal of a policy of insurance, or (ii) a proposal for insurance and/or PRSAs has been accepted by an insurance undertaking. In all other circumstances cheques/bank drafts or other payment instructions must be made payable to the product producer. For and on behalf of the Financial Regulator Signed: Signed: If you wish to receive a copy of our authorised status, please contact the Compliance officer on (01) 408 4000. Cornmarket Group Financial Services ltd. (Cornmarket), Christchurch Square, Dublin 8, is regulated by the Central Bank of Ireland. Cornmarket specialises in providing financial advice and services to individuals, members of affinity groups such as trade unions, charities, religious orders, and dioceses. In addition to the products or services currently provided, Cornmarket may also provide other financial services if agreed between us in writing. 8 8 Public Sector car insurance Scheme Economy CoMPlAINT HANDlING PRoCEDuRE INVESToR CoMPENSATIoN Cornmarket is committed to providing a high In accordance with the provisions of the Investor level of service and has a complaint handling Compensation Act, 1998, Cornmarket is a party procedure in place. Should you feel that you to the investor compensation arrangements have not received a satisfactory level of service, administered by the Investor Compensation please write in the first instance to Jane Horan, Company limited. under Section 38 (1) of the Cornmarket Group Financial Services ltd., Investor Compensation Act, 1998, all insurance Christchurch Sq., Dublin 8, or email and authorised intermediaries are required email@example.com. to inform clients of the following information concerning potential investor compensation: If you are dissatisfied with the outcome of your complaint through Cornmarket, you may also (a) The Investor Compensation Act, 1998 provides submit the complaint to the Financial Service for the establishment of a compensation scheme ombudsman Bureau, 3rd Floor, lincoln House, and the payment, in certain circumstances, of lincoln Place, Dublin 2, or log on to: compensation to certain clients (known as www.financialombudsman.ie. eligible investors) of authorised investment firms, as defined in that Act. ClIENT INSTRuCTIoNS THRouGH THIRD PARTIES (b) Cornmarket is a member of that Clients sometimes authorise third parties to compensation scheme. give us instructions (usually by telephone, fax (c) Compensation may be payable where money or email) to alter their policies (such as a motor or investment instruments owed or belonging to dealer instructing us to make a vehicle change) clients and held, or in case of investment or to seek information on their policy (such as instruments, administered or managed by a Building Society seeking information on the Cornmarket, cannot be returned to clients for the building’s sum insured). It is our practice in such time being and there is no reasonable circumstances to accept such instruction and/or foreseeable opportunity of Cornmarket being provide such information in good faith as a facility able to do so. to our clients. However, in such circumstances we do not accept liability for any loss, damage (d) A right to compensation will arise only: or injury arising out of any error or incorrect (i) If the client is an eligible investor as defined instruction given or providing any information in the Act; where the request for the information is invalid. (ii) If it transpires that Cornmarket is not in a If you do not wish us to accept such instructions position to return client money or investment and/or provide information on your policy from instruments owed or belonging to its clients; and/or to any other person, please write in the (iii) To the extent that the client’s loss is first instance to Cornmarket Group Financial recognised for the purposes of the Act. Services ltd., Christchurch Square, Dublin 8. (e) Where an entitlement of compensation is established, the compensation payable will be CoNFlICT oF INTEREST the lesser of: Your attention is drawn to the fact that some (i) 90% of the amount of the client’s loss person(s) connected with us may have an interest, which is recognised for the purposes of the relationship or arrangement which is material Investor Compensation Act 1998 or: in relation to the investment, transaction or service we are providing. However, our employees (ii) Compensation up to €20,000. are required to comply with our policy of independence and disregard any such interest when making recommendations to you. 9 9 terMS of buSineSS continued TERMINATIoN ClIENT PREMIuM Both you and Cornmarket have the right to Cornmarket adheres to all regulatory terminate these terms and conditions by requirements concerning the handling of client sending the other party prior written notice. premium. Before client premium is paid to the You may terminate any service or product you relevant insurance company, it may be necessary have undertaken with/through us. likewise, for it to be held by Cornmarket in a designated Cornmarket reserves the right to withdraw its Client Premium Account. services to you by advising you in writing. In such A designated Client Premium Account is a circumstances we will provide you with adequate segregated bank account in which the money of written notice and will endeavour to ensure that more than one client is held. In this way your any outstanding business is satisfactorily dealt money is protected prior to its transmission to with. Such termination will take effect from the the relevant product provider. No amount is date specified in the notice. payable to an individual in respect of any interest earned on Client Premium Accounts. DISCRETIoN To EXECuTE ClIENTS’ INSTRuCTIoN Nothing in this agreement imposes on Cornmarket’s client accounts are held in Ireland Cornmarket any obligation to execute or with: undertake any transaction on your behalf • Bank of Ireland plc, and Cornmarket may refuse to execute any lower Baggot Street branch, Dublin 2. transaction at its sole discretion. • Investec Bank (u.k.) ltd. (Irish Branch), The Harcourt Building, FoRCE MAJEuRE Harcourt St, Dublin 2. Notwithstanding any other provision contained • Bank of Scotland Ireland, in this document, Cornmarket will not be 124-127 St Stephens Green, Dublin 2. responsible or liable for any loss or for any failure • Irish life and Permanent plc, to fulfil any of its obligations or duties hereunder Custom House, Plaza 4, IFSC, Dublin 1. or for any claims, losses, damages, liabilities, costs or expenses suffered or incurred by you CHANGES To ouR TERMS oF BuSINESS if such loss, damage, liability, cost, expense, or We may amend these terms from time to time. failure arising directly or indirectly out of, or in Where appropriate we will notify you in writing connection with or as a result of any fire, natural by sending to you a notice describing the relevant disaster, delay or breakdown in communications changes. or electronic transmission system, unavailability of market prices or suspension of dealing on relevant exchanges or failure of any securities depository or any other cause or circumstance beyond the reasonable control of Cornmarket. WHolE AGREEMENT This agreement (and documents related to this agreement) supersedes all prior representations, arrangements, understandings and agreements between the parties relating to the subject matter hereof, and sets forth the entire, complete and exclusive agreement and understanding between the parties relating to the subject matter hereof. 10 10 Public Sector car insurance Scheme Economy Section 2: eXPlanation of feeS & definition of charGeS At Cornmarket we strive to ensure that each providers (insurance companies) with whom we client receives value for money. It is Company hold written agencies for the arranging of non- policy that our charging structure should be life, life, investment and mortgage products etc. reasonable and easy to understand. In addition, it is Company policy that our charges be fully oTHER REMuNERATIoN explained to you before you make a decision on Any quality based remuneration is financed out whether or not to start a plan. If you are unsure of the underwriters standard charges for various about the charging structure on your plan or on products and does not result in any increased a plan which you are considering starting, simply charges to your policy. ask your Cornmarket consultant and he/she will explain the facts fully. CREDIT/CHARGE/DEBIT/lASER CARD CHARGES A charge of up to €10 may be levied on payment SAlARY DEDuCTIoN/DEFERRED PAYMENT transactions by credit/charge/debit card in order CHARGE to cover the cost charged by the card provider. In the case of those plans where payment is There is no charge for laser card transactions. collected through salary or direct debit, a charge may be levied to cover Cornmarket’s and/or the CANCEllATIoN employer’s costs in arranging this service. This Cancellation of car or home insurance may result charge is usually expressed as a percentage of in a pro-rata refund of the motor insurance the amount collected. Details are provided on the element of the policy (subject to terms and relevant payment options sheet. conditions of the relevant policy). MID-TERM ADJuSTMENT FEE FoR AlTERATIoNS Certain car and home insurance Scheme To EXISTING CAR AND HoME INSuRANCE arrangements include additional insurance as PolICIES standard e.g. Motor Breakdown Rescue The fee will be added to the additional premium (underwritten by Mapfre Asistencia) and legal or deducted from the refund premium. Expenses (underwritten by DAS legal Expenses) BRokERAGE FEE As per the relevant terms and conditions of the This fee allows for the administration involved policies, there are no pro-rata refunds from in the setting up and renewal of the individual mid-term cancellations relating to Motor contract of motor or home insurance between Breakdown Rescue (Mapfre Asistencia), legal the client and the insurance company. Expenses (DAS legal Expenses) or Travel Insurance (Mapfre Asistencia). DIRECT DEBITS Cornmarket may impose a charge of up to €50 where a direct debit transaction which has been properly processed, is rejected. CoMMISSIoN Cornmarket Group Financial Services ltd. is remunerated by commissions paid by the product 11 11 terMS of buSineSS continued Section 3: liSt of feeS & charGeS CAR INSuRANCE Cornmarket’s brokerage fee: up to €46. Cornmarket’s mid-term adjustment fee: €12. Cornmarket’s fee in respect of Motor Breakdown Rescue (where applicable): €11 (Total premium due: €28.58). Cornmarket’s fee in respect of legal Expenses: €3 (Total premium due: €9.31). HoME INSuRANCE Cornmarket’s brokerage fee: up to €30. Cornmarket’s fee in respect of Home Rescue: €8 (Total premium due: €16.50). HEAlTH INSuRANCE – AVIVA HEAlTH No direct charge to the customer is levied by Cornmarket. TRAVEl INSuRANCE Cornmarket’s brokerage fee: up to 15% of premium. MoToR BRokER Cornmarket’s brokerage fee: up to €50. Cornmarket’s fee in respect of Motor Breakdown Rescue (where applicable): €11 (Total premium due: €28.58). Cornmarket’s fee in respect of legal Expenses: €3 (Total premium due: €9.31). CoMMERCIAl INSuRANCE Cornmarket’s brokerage fee: up to €50. 12 12 Public Sector aPPendiX 2 car insurance Scheme diStance SaleS contractS Economy Personal Insurance (car, home, travel, and private may cancel your policy by notice in writing at health) information required in relation to any time. Provided that no incident giving rise Cornmarket Group Financial Services ltd. to a claim had occurred in the current period of insurance, you will be entitled to a • Cornmarket Group Financial Services ltd. proportionate return of the premium for the (Cornmarket) main offices are located at unexpired period of the insurance, less any Christchurch Square, Dublin 8. We are registered fixed expense or short- term rates which may in the Companies Registration office under apply. Please refer to the relevant policy Company No. 36496. Cornmarket is authorised document for details regarding cancellation by the Central Bank of Ireland. The Consumer refunds. You must return your Certificate of Protection Code can be accessed at Motor Insurance and Disc of Insurance to www.financialregulator.ie. Cornmarket or the relevant insurer to cancel • Car and home insurance quotations are valid for your policy. a period of up to 30 days. • Cancellation of home insurance policy – you • Cooling off period – you have the right to may cancel your policy by notice in writing at withdraw from a motor insurance policy within any time. Provided that no incident giving rise 14 days and a home insurance policy within 30 to a claim had occurred in the current period of days of the start date of the policy without insurance, you will be entitled to a penalty and without giving reason, provided proportionate return of the premium for the you have not made any claim. The right of unexpired period of the insurance. Please refer withdrawal may be exercised by notice in to the relevant policy document for details writing to Cornmarket. Should this right be regarding cancellation refunds. exercised the insurer will refund you any • Cancellation of health insurance policy – early premium which you have paid. You will not be cancellation of a private health insurance policy able to make a claim at a later date. N.B. If the will result in certain claims (outpatient and cover is motor insurance, the premium cannot day-to-day claims etc.) only being reimbursed be refunded until either Cornmarket or the on a pro-rata basis, up to the date of respective insurer have received the Certificate cancellation. of Motor Insurance and the Disc of Insurance. • Complaints – Cornmarket is committed to • Main characteristics of the policy – the main providing a high level of service and has a characteristics of your policy are as detailed in complaint handling procedure in place. Should the attached quotation and benefit sheet/ you feel that you have not received a handbook. satisfactory level of service, please write in the • Period of Insurance – cover is for a period of up first instance to Jane Horan, Assistant Manager, to twelve months. Cover commences and ceases Compliance Dept., Cornmarket Group Financial on the dates specified on the insurance/policy Services ltd., Christchurch Square, Dublin 8, or schedule. email: firstname.lastname@example.org • Cancellation of motor insurance policy – you 13 13 diStance SaleS contractS continued • If you are unsatisfied with the outcome of your complaint through Cornmarket, you may also submit any complaint to the Financial Services ombudsman Bureau, 3rd Floor, lincoln House, lincoln Place, Dublin 2 or log on to www.financialombudsman.ie • Governing law – all our dealings with you and the contract will be governed by the laws of Ireland. • language – all communications in respect of the policy set up will be in English. • For policy terms and conditions you should refer to the relevant policy document/schedule and/or insurance or membership certificate. 14 14 15 Public Sector car insurance Scheme Economy HELPLINE Dublin (01) 408 4040 | Cork (021) 455 3335 | Galway (091) 562 727 email@example.com 4674 PI Pub Sect car ins ECo 12-10 E-mail: Christchurch Square, 6 kings Terrace, firstname.lastname@example.org A member of Galway. Dublin 8. lower Glanmire Road, Cork. the Irish life & Tel: (091) 562 727 Website: Tel: (01) 408 4000 Tel: (021) 455 3335 Permanent Group. www.cornmarket.ie Cornmarket Group Financial Services ltd. is regulated by the Central Bank of Ireland. Irish life & Permanent plc is regulated by the Central Bank of Ireland. Telephone calls may be recorded for quality control and training purposes.
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