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Barangay Health Services NC II

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					COMPETENCY-BASED
CURRICULUM




Sector:
HEALTH, SOCIAL AND OTHER COMMUNITY DEVELOPMENT SERVICES
Qualification:

            BARANGAY HEALTH SERVICES NC II
                 TECHNICAL EDUCATION AND SKILLS DEVELOPMENT
                                 AUTHORITY
                  East Service Road, South Superhighway, Taguig City, Metro Manila
                                               Table of Contents
                                                                                                                           Page

A.   Course Design ........................................................................................................ 1-7
B.   Modules of Instruction ......................................................................................... 8-111
     BASIC COMPETENCIES MODULES ........................................................................ 8
        Participating in Workplace Communication...................................................... 9-13
        Working in a Team Environment .................................................................... 14-16
        Practicing Career Professionalism ................................................................. 17-20
        Practicing Occupational Health and Safety Procedures................................. 21-25


     COMMON COMPETENCIES MODULES ................................................................ 26
        Implementing and monitor infection control policies and procedures ............. 27-30
        Responding effectively to difficult/challenging behavior ................................. 31-34
        Applying basic first aid ................................................................................... 35-38
        Maintaining high standards of patient services .............................................. 39-43


     CORE COMPETENCIES MODULES....................................................................... 44
        Working within a community development framework ................................... 45-50
        Preparing for work in the community.............................................................. 51-57
        Supporting community resources .................................................................. 58-66
        Providing primary/residential care .................................................................. 67-72
        Supporting community participation ............................................................... 73-77
        Recruiting and coordinating volunteers .......................................................... 78-82
        Responding holistically to client issues .......................................................... 83-94
        Developing and providing health education program in the community ....... 95-101
      Implementing health promotion and community interventions ................... 102-111
                                     COURSE DESIGN

COURSE TITLE                :   Barangay Health Service NC II

NOMINAL DURATION            :   560 Hours

COURSE DESCRIPTION :

    The course is designed to develop the knowledge, skills and attitudes of Barangay
Health Service NC II in accordance with industry standards. It covers core competencies
to: work within a holistic community development framework, prepare for worker in the
community service industry, support community resources, provide primary residential care,
support community participations, recruit and coordinate project and implement health
promotion and community intervention.

ENTRY REQUIREMENTS:

    Trainees or students wishing to enroll in this course qualification should possess the
following requirements:

   16 years old and above
   Must pass the trainability/aptitude test
   Can communicate effectively both orally and in written form
   Physically, emotionally and mentally fit
   Can perform basic mathematical computation
   Preferably based in a certain barangay
   With good reputation in the community

This list does not include specific institutional requirements such as educational attainment,
appropriate work experience, and others that may be required of the trainees by the school
or training center delivery this TVET program.




CBC Barangay Health Services NC II                                                        -1-
COURSE STRUCTURE:

                              BASIC COMPETENCIES
                                         (26 hours)

      Units of                                                                    Nominal
                          Module Title                Learning Outcomes
    Competency                                                                    Duration
 1. Participate in    1.1 Participating in   1.1.1    Obtain and convey           4 hours
    workplace             workplace                   workplace information
    communication         communication      1.1.2    Participate in workplace
                                                      meeting and discussion
                                             1.1.3    Complete relevant work-
                                                      related documents
 2. Work in a team    2.1 Working in a       2.1.1    Describe and identify team  4 hours
    environment           team                        role and responsibility
                          environment        2.1.2    Identify own role and
                                                      responsibility within team
                                             2.1.3    Work as a team member
 3. Practice career 3.1 Practicing           3.1.1    Integrate personal          6 hours
    professionalism     career                        objectives with
                        professionalism               organizational goals.
                                             3.1.2    Set and meet work
                                                      priorities.
                                             3.1.3    Maintain professional
                                                      growth and development.
 4. Practice          4.1 Practicing         4.1.1    Identify hazards and risks  12 hours
    occupational          occupational       4.1.2    Evaluate hazards and risks.
    health and            health and         4.1.3    Control hazards and risks.
    safety                safety             4.1.4    Maintain occupational
    procedures            procedure                   health and safety
                                                      awareness.


                            COMMON COMPETENCIES
                                         (42 hours)

      Units of                                                                    Nominal
                         Module Title                 Learning Outcomes
    Competency                                                                    Duration
 1. Implement and 1.1 Implementing           1.1.1    Provide information to the   10 hours
    monitor           and monitoring                  work group about the
    infection control infection                       organization’s infection
    policies and      control policies                control policies and
    procedures        and                             procedures
                      procedures             1.1.2    Integrate the organization’s
                                                      infection control policy and
                                                      procedure into work
                                                      practices.
                                             1.1.3    Monitor infection control
                                                      performance and
                                                      implement improvements in
                                                      practices.


CBC Barangay Health Services NC II                                                      -2-
      Units of                                                                    Nominal
                           Module Title                 Learning Outcomes
    Competency                                                                    Duration
 2. Respond             2.1 Responding        2.1.1   Plan responses             10 hours
    effectively to          effectively to    2.1.2   Apply appropriate
    difficult/              difficult/                responses
    challenging             challenging       2.1.3   Report and review
    behavior                behavior                  incident/s
 3. Apply basic first   3.1 Applying basic    3.1.1   Assess the situation       12 hours
    aid                     first aid         3.1.2   Apply basic first aid
                                                      techniques
                                              3.1.3   Communicate details of the
                                                      incident/event
 4. Maintain high       4.1 Maintaining       4.1.1   Communicate appropriately 10 hours
    standard of             high standard             with client/patients
    patient services        of patient        4.1.2   Establish and maintain
                            services                  good interpersonal
                                                      relationship with
                                                      clients/patients
                                              4.1.3   Act in a respectful manner
                                                      at all times
                                              4.1.4   Evaluate own work to
                                                      maintain high standard of
                                                      client/patient services


                                CORE COMPETENCIES
                                          (492 hours)

      Units of                                                                    Nominal
                           Module Title                 Learning Outcomes
    Competency                                                                    Duration
 1. Work within a       1.1 Working within   1.1.1. Operate / work within a       60 hours
    community               a community             community development
    development             development             framework
    framework               framework        1.1.2. Work with individuals and
                                                    groups to achieve
                                                    community development
                                                    outcomes
                                             1.1.3. Address individual issues
                                                    arising when working within
                                                    a community development
                                                    framework
                                             1.1.4. Work effectively with
                                                    diversity in the community
 2. Prepare for      2.1 Preparing for       2.1.1 Access industry information    32 hours
    work in the          work in the               and applicable local and
    community            community                 national legislative
    service industry     service                   guidelines
                         industry            2.1.2 Identify future
                                                   career/occupations
                                                   opportunities in the
                                                   community
                                             2.1.3 Work in a team at all times

CBC Barangay Health Services NC II                                                     -3-
        Units of                                                                    Nominal
                            Module Title              Learning Outcomes
      Competency                                                                    Duration
 3.   Support           3.1 Supporting         3.1.1 Develop an information         50 hours
      community             community                base of community
      resources             resources                resources
                                               3.1.2 Establish a working
                                                     relationship with key people
                                               3.1.3 Apply strategies for linking
                                                     people
                                               3.1.4 Maintain community
                                                     facilities and resources
 4. Provide             4.1 Providing          4.1.1 Outline terms of placement     60 hours
    primary /               primary/                 with client in care
    residential             residential care   4.1.2 Provide / mobilize domestic
    care                                             Support
                                               4.1.3 Provide for client education,
                                                     support and development
                                               4.1.4 Contribute to reintegration of
                                                     client
 5.   Support           5.1. Supporting        5.1.1. Work with individuals /       50 hours
      community              community                groups/ community to
      participation          participation            promote participation
                                               5.1.2. Support existing community
                                                      activities
 6.   Recruit and       6.1 Recruiting and     6.1.1 Identify the needs and roles 60 hours
      coordinate            coordinating             for volunteers in the
      volunteers            volunteers               community organization/s.
                                               6.1.2 Recruit volunteers
                                               6.1.3 Orient volunteers to the
                                                     organization/s
                                               6.1.4 Monitor performance of
                                                     volunteers
 7.   Respond           7.1 Responding         7.1.1 Evaluate the range of issues 60 hours
      holistically to       holistically to          impacting on the client and
      client issues         client issues            on the delivery of
                                                     appropriate service
                                               7.1.2 Determine the course of
                                                     action to be followed
                                               7.1.3 Establish interpersonal
                                                     relationship with the client
                                                     that will enable all issues to
                                                     be address
                                               7.1.4 Provide a brief intervention
                                                     as required
                                               7.1.5 Respond appropriately to
                                                     people who are vulnerable
                                                     and at significant risk
                                               7.1.6 Evaluate effectiveness of
                                                     services provided to meet
                                                     client needs


CBC Barangay Health Services NC II                                                       -4-
        Units of                                                                    Nominal
                              Module Title            Learning Outcomes
      Competency                                                                    Duration
 8.       Develop and      8.1 Developing      8.1.1 Develop the health             60 hours
          provide health       and providing         education program
          education            health          8.1.2 Organize the participants in
          program in the       education in          the program
          community            the community   8.1.3 Coordinate the health
                                                     teaching program
 9.        Implement       9.1 Implementing    9.1.1 Identify community issues in   60 hours
          health               health                preventive health care
          promotion and        promotion and   9.1.2 Working within the
          community            community             educational framework of
          intervention         intervention          health promotion
                                               9.1.3 Identify the health program/
                                                     activity required
                                               9.1.4 Prepare program / activity
                                                     plan
                                               9.1.5 Deliver program / activity
                                               9.1.6 Evaluate program / activity

RESOURCES:
      Equipment
       Weighing scale
       Oxygen gauges
       Oxygen tanks
       Blood pressure apparatus
       Stethoscope
       Ambu bag
       Cardiac board
       Cabinets (steel) for records
      Tools/accessories
       Monkey wrench
       Screw driver
       Flashlight
       Radiophone
      Supplies and materials
           First Aid Kit
          cotton balls
          gauze
          elastic bandage
            1 inch
            ½ inch
          plaster
          forceps
          scissors
          suction catheter
          thermometer
          penlight
          splints


CBC Barangay Health Services NC II                                                       -5-
       Drugs
      Ammonia
      Antiseptic solution
      Hydrogen peroxide
      Betadine
      70% alcohol
      Antipuretics
      Oresol-anti- disorder

       Office Supplies
      Bond papers
      Folder
      Ballpen/pencil
      Paper clips
      Nutrition chart
      Growth chart
      Manila paper
      Forms (for patient’s record)

       Office Supplies
      Broom, Tambo, Tingting
      Floor mop
      Soap/detergent
      Waste cans (color coded)
      Basins

ASSESSMENT METHODS:
   Observation and oral questioning
   Observation of performance
   Demonstration and oral questioning
   Practical examination
   Case work reports
   Interview
   Third party report
   Portfolio
   Lecturette
   Role playing

COURSE DELIVERY:
   Lecture/Dscussion
   Demonstration
   Case studies
   Film showing
   Field visitation to local barangay
   Simulation of work place
   On the job training and practice
   Assignment
   Work plans and schedules
   Role play


CBC Barangay Health Services NC II       -6-
TRAINERS QUALIFICATIONS – HEALTH SERVICE SECTOR

BARANGAY HEALTH SERVICES - NC II
TRAINER QUALIFICATION (TQ II)

      Must be a licensed doctor, registered nurse or certified emergency medical
       technician or certified midwife with background/orientation on health care services
      Must have undergone training in Training Methodology II (TM II)
      Must be mentally, emotionally and physically fit
      Must be of good moral character
      Must have at least 2 years experience in the health service industry




CBC Barangay Health Services NC II                                                       -7-
MODULES OF INSTRUCTION

    BASIC COMPETENCIES

 BARANGAY HEALTH SERVICES NC II
BASIC COMPETENCY          :   PARTICIPATE IN WORKPLACE COMMUNICATIONS

MODULE TITLE              :   PARTICIPATING IN WORKPLACE COMMUNICATIONS

MODULE DESCRIPTOR :           This module covers the knowledge, skills and attitudes
                              required to obtain, interpret and convey information in
                              response to workplace requirements.

NOMINAL DURATION          :   4 hours

PREREQUISITE              :   Receive and Respond to Workplace Communication. (NCI)


SUMMARY OF LEARNING OUTCOMES:

      Upon completion of this module, the students/ trainees must be able to:

LO1. Obtain and convey workplace information

LO2. Complete relevant work related documents.

LO3. Participate in workplace meeting and discussion.




CBC Barangay Health Services NC II                                                      - 10 -
LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION

   ASSESSMENT CRITERIA:

      1. Specific relevant information is accessed from appropriate sources.
      2. Effective questioning and active listening and speaking are used to gather and
         convey information.
      3. Appropriate medium is used to transfer information and ideas.
      4. Appropriate non-verbal communication is used.
      5. Appropriate lines of communication with superiors and colleagues are identified
         and followed.
      6. Defined work procedures for the location and storage of information are used.
      7. Personnel interaction is carried out clearly and concisely.

   CONTENTS:

       Parts of speech
       Sentence construction
       Effective communication

   CONDITION:

      The students/ trainees must be provided with the following:
       Writing materials (pen & paper)
       References (books)
       Manuals

   METHODOLOGIES:

       Group discussion/interaction
       Assignment method
       Competency-based learning materials method

   ASSESSMENT METHODS:

       Written test
       Practical performance test
       Interview




CBC Barangay Health Services NC II                                                   - 11 -
LO2. COMPLETE RELEVANT WORK RELATED DOCUMENTS

   ASSESSMENT CRTERIA:

      1. Ranges of forms relating to conditions of employment are completed accurately
         and legibly.
      2. Workplace data is recorded on standard workplace forms and documents.
      3. Basic mathematical process is used for routine calculations.
      4. Errors in recording information on forms. Documents are identified and rectified.
      5. Reporting requirements to superior are completed according to enterprise
         guidelines.

   CONTENTS:

       Basic mathematics
       Technical writing
       Types of forms

   CONDITION:

      The students/trainees must be provided with the following:
       Paper
       Pencils / ball pen
       Reference books
       Manuals

   METHODOLOGIES:

       Group discussion/Interaction
       Assignment method
       Competency-based learning materials method

   ASSESSMENT METHODS:

       Written test
       Practical! performance test
       Interview




CBC Barangay Health Services NC II                                                    - 12 -
LO3. PARTICIPATE IN WORKPLACE MEETING AND DISCUSSION

   ASSESSMENT CRITERIA:

      1. Team meetings are attended on time.
      2. Own opinions are clearly expressed and those of others are listened to without
         interruption.
      3. Meeting inputs are consistent with the meeting purpose and establish protocols.
      4. Workplace interaction are conducted in a courteous manner appropriate to
         cultural background and authority in the enterprise procedures.
      5. Questions about simple routine workplace procedures and matters concerning
         conditions of employment are asked and responded.
      6. Meeting outcomes are interpreted and implemented.

   CONTENTS:

       Sentence construction
       Technical writing
       Recording information

   CONDITION:

      The students/trainees must be provided with the following:
       Paper
       Pencils/ball pen
       References (books)
       Manuals

   METHODOLOGIES:

       Group discussions/interaction
       Assignment method
       Competency-based learning materials method

   ASSESSMENT METHODS:

       Written test
       Practical / performance test
       Interview




CBC Barangay Health Services NC II                                                   - 13 -
BASIC COMPETENCY          :   WORK IN A TEAM ENVIRONMENT

MODULE TITLE              :   WORKING IN A TEAM ENVIRONMENT

MODULE DESCRIPTOR :           This module covers the knowledge, skills, and attitudes
                              required in order to relate in a work-based environment.

NOMINAL DURATION          :   4 hours

QUALIFICATION LEVEL :         NC II

PREREQUISITE              :   TEAMWORK (NC I)


SUMMARY OF LEARNING OUTCOMES:

      Upon completion of this module the students/ trainees must be able to:

LO1. Describe and identify team role and responsibility in a team.

LO2. Describe work as a team.




CBC Barangay Health Services NC II                                                       - 14 -
LO1. DESCRIBE AND IDENTIFY TEAM ROLE AND RESPONSIBILITY IN A TEAM

   ASSESSMENT CRITERIA:

      1.   Role and objective of the team is identified.
      2.   Team parameters, relationships and responsibilities are identified.
      3.   Individual role and responsibilities within team environment are identified.
      4.   Roles and responsibilities of other team members are identified and recognized.
      5.   Reporting relationships within team and external to team are identified.

   CONTENTS:

          Team role.
          Relationship and responsibilities
          Role and responsibilities with team environment.
          Relationship within a team.

   CONDITION:

      The students/ trainees must be provided with the following:
       SOP of workplace
       Job procedures
       Client / supplier instructions
       Quality standards
       Organizational or external personnel

   METHODOLOGIES:

       Group discussion/interaction
       Case studies
       Simulation

   ASSESSMENT METHODS:

          Written test
          Observation
          Simulation
          Role playing




CBC Barangay Health Services NC II                                                    - 15 -
LO2. DESCRIBE WORK AS A TEAM MEMBER

   ASSESSMENT CRITERIA:

      1. Appropriate forms of communication and interactions are undertaken.
      2. Appropriate contributions to complement team activities and objectives were
         made.
      3. Reporting using standard operating procedures followed.
      4. Development of team work plans based from role team were contributed.

   CONTENTS:

       Communication process
       Team structure / team roles
       Group planning and decision making

   CONDITION:

      The students I trainees must be provided with the following:
       SOP of workplace
       Job procedures
       Organization or external personnel

   METHODOLOGIES:

       Group discussion/interaction
       Case studies
       Simulation

   ASSESSMENT METHODS:

       Observation of work activities
       Observation through simulation or role play
       Case studies and scenarios.




CBC Barangay Health Services NC II                                                     - 16 -
BASIC COMPETENCY          :   PRACTICE CAREER PROFESSIONALISM

MODULE TITLE              :   PRACTICING CAREER PROFESSIONALISM

MODULE DESCRIPTOR :           This module covers the knowledge, skills and attitudes in
                              promoting career growth and advancement, specifically; to
                              integrate personal objectives with organizational goals set
                              and meet work priorities and maintain professional growth
                              and development.

NOMINAL DURATION          :   6 hours


SUMMARY OF LEARNING OUTCOMES:

      Upon completion of this module, the trainee/student must be able to:

LO1. Integrate personal objectives with organizational goals

LO2. Set and meet work priorities

LO3. Maintain professional growth and development




CBC Barangay Health Services NC II                                                    - 17 -
LO1. INTEGRATE PERSONAL OBJECTIVES WITH ORGANIZATIONAL GOALS

   ASSESSMENT CRITERIA:

      1. Personal growth and work plans towards improving the qualifications set for
         professionalism are achieved.
      2. Intra- and interpersonal relationship in the course of managing oneself based on
         performance evaluation is maintained.
      3. Commitment to the organization and its goal is demonstrated in the performance
         of duties.
      4. Practice of appropriate personal hygiene is observed.
      5. Job targets within key result areas are attained.

   CONTENTS:

         Personal Development-Social Aspects: Intra and Interpersonal Development
         Organizational Goals
         Personal Hygiene and Practices
         Code of Ethics

   CONDITION:

      The students/trainees must be provided with the following:
       Workplace
       Code of Ethics
       Organizational Goals
       Hand outs and PD-Social Aspects
       CD’s, VHS tapes, transparencies

   METHODOLOGIES:

         Group discussion/interaction
         Simulation
         Demonstration/practical hands-on exercises
         Competency-based learning materials method

   ASSESSMENT METHODS:

       Role play
       Interview
       Written examination




CBC Barangay Health Services NC II                                                   - 18 -
LO2. SET AND MEET WORK PRIORITIES

   ASSESSMENT CRITERIA:

      1. Competing demands to achieve personal, team and organizational goals and
         objectives are prioritized.
      2. Resources are utilized efficiently and effectively to manage work priorities and
         commitments.
      3. Practices and economic use and maintenance of equipment and facilities are
         followed as per established procedures.
      4. Job targets within key result areas are attained.

   CONTENTS:

       Organizational KRAs
       Work Values and Ethical Standards
       Company policies on the use and maintenance of equipment

   CONDITION:

      The students/ trainees must be provided with the following
       Organizational KRA
       Work values and ethics
       Company policies and standards
       Sample job targets
       Learning Guides
       CD’s, VHS tapes, transparencies

   METHODOLOGIES:

         Group discussion/interaction
         Structured activity
         Demonstration/practical hands-on exercises
         Competency-based learning materials method

   ASSESSMENT METHODS:

       Role play
       Interview
       Written examination




CBC Barangay Health Services NC II                                                     - 19 -
LO3. MAINTAIN PROFESSIONAL GROWTH AND DEVELOPMENT

   ASSESSMENT CRITERIA:

      1. Training and career opportunities relevant to the job requirements are identified
         and availed.
      2. Licenses and/or certifications according to the requirements of the qualifications
         are acquired and maintained
      3. Fundamental rights at work including gender sensitivity are manifested/observed
      4. Training and career opportunities based on the requirements of industry are
         completed and updated.

   CONTENTS:

         Qualification Standards
         Gender and Development (GAD) Sensitivity
         Professionalism in the Workplace
         List of Professional Licenses

   CONDITION:

      The students/ trainees must be provided with the following:
       Quality Standards
       GAD handouts
       CD’s, VHS tapes on Professionalism in the Workplace
       Professional Licenses samples

   METHODOLOGIES:

       Group discussion/interaction
       Film viewing
       Role play/simulation

   ASSESSMENT METHODS:

         Demonstration
         Interview
         Written examination
         Portfolio assessment




CBC Barangay Health Services NC II                                                     - 20 -
BASIC COMPETENCY          :   PRACTICE OCCUPATIONAL HEALTH AND SAFETY
                              PROCEDURES

MODULE TITLE              :   PRACTICING OCCUPATIONAL HEALTH AND SAFETY
                              PROCEDURES

MODULE DESCRIPTOR :           This module covers the knowledge, skills and attitudes
                              required to comply with the regulatory and organizational
                              requirements for occupational health and safety such as
                              identifying, evaluating and maintaining OH & S awareness.

NOMINAL DURATION          :   12 hours


SUMMARY OF LEARNING OUTCOMES:

       Upon completion of this module, the trainee/student must be able to:

LO1. Identity hazards and risks

LO2. Evaluate hazards and risks

LO3. Control hazards and risks

LO4. Maintain occupational health and safety awareness




CBC Barangay Health Services NC II                                                  - 21 -
LO1. IDENTIFY HAZARDS AND RISKS

   ASSESSMENT CRITERIA:

      1. Workplace hazards and risks are identified and clearly explained.
      2. Hazards/Risks and its corresponding indicators are identified in with the company
         procedures.
      3. Contingency measures are recognized and established in accordance with
         organizational procedures.

   CONTENTS:

         Hazards and risks identification and control
         Organizational safety and health protocol
         Threshold limit value (TLV)
         OHS indicators

   CONDITION:

      The students/ trainees must be provided with the following:
       Workplace
       PPE
       Learning Guides
       Handouts
       Organizational Safety and Health Protocol
       OHS Indicators
       Threshold Limit Value
       Hazards/Risk Identification and Control
       CD’s, VHS tapes, transparencies

   METHODOLOGIES:

         Group discussion/Interaction
         Simulation
         Symposium
         Group dynamics

   ASSESSMENT METHODS:

         Situation analysis
         Interview
         Practical examination
         Written examination




CBC Barangay Health Services NC II                                                   - 22 -
LO2. EVALUATE HAZARDS AND RISKS

   ASSESSMENT CRITERIA:

      1. Terms of maximum tolerable limits are identified based on threshold limit values
         (TLV)
      2. Effects of hazards are determined.
      3. OHS issues and concerns are identified in accordance with workplace
         requirements and relevant workplace OHS legislation.

   CONTENTS:

         TLV table
         Phil OHS Standards
         Effects of hazards in the workplace
         Ergonomics
         Employees Compensation Commission (ECC) regulations

   CONDITION:

      The students/trainees must be provided with the following
       Handout on
         - Phil. OHS Standards
         - Effects of hazards in the workplace
         - Ergonomics
         - ECC regulations
       TLV Table
       CD’s, VHS tapes, transparencies

   METHODOLOGIES:

         Group discussion/interaction
         Situation analysis
         Symposium
         Film viewing
         Group dynamics

   ASSESSMENT METHODS:

         Interview
         Written examination
         Simulation




CBC Barangay Health Services NC II                                                   - 23 -
LO3. CONTROL HAZARDS AND RISKS

   ASSESSMENT CRITERIA:

      1. OHS procedures for controlling hazards and risk are strictly followed.
      2. Procedures in dealing with workplace accidents, fire and emergencies are
         followed in accordance with the organization’s OHS policies.
      3. Personal protective equipment is correctly used in accordance with organization’s
         OHS procedures and practices.
      4. Procedures in providing appropriate assistance in the event of workplace
         emergencies are identified in line with the established organizational protocol.

   CONTENTS:

         Safety Regulations
         Clean Air Act
         Electrical and Fire Safety Code
         Waste management
         Disaster Preparedness and Management
         Contingency Measures and Procedures

   CONDITION:

      The students/trainees must be provided with the following:
       Handouts on
         - Safety Regulations
         - Clean Air Act
         - Electrical and Fire Safety Code
         - Waste management
         - Disaster Preparedness and Management
         - Contingency Measures and Procedures
         - OHS Personal Records
       PPE
       CD’s, VHS tapes, transparencies

   METHODOLOGIES:

         Group discussion/interaction
         Symposium
         Film viewing
         Group dynamics
         Self pace

   ASSESSMENT METHODS:

         Written
         Interview
         Case/situation analysis
         Simulation



CBC Barangay Health Services NC II                                                   - 24 -
LO4. MAINTAIN OCCUPATIONAL HEALTH AND SAFETY AWARENESS

   ASSESSMENT CRITERIA:

      1. Procedures in emergency related drill are strictly followed in line with the
         established organization guidelines and procedures.
      2. OHS personal records are filled up in accordance with workplace requirements.
      3. PPE are maintained in line with organization guidelines and procedures.

   CONTENTS:

         Operational health and safety procedure, practices and regulations
         Emergency-related drills and training

   CONDITION:

      The students/trainees must be provided with the following:

         Workplace
         PPE
         OHS personal records
         CD’s, VHS tapes, transparencies
         Health record

   METHODOLOGIES:

         Group discussion/interaction
         Simulation
         Symposium
         Film viewing
         Group dynamics

   ASSESSMENT METHODS:

         Demonstration
         Interview
         Written examination
         Portfolio assessment




CBC Barangay Health Services NC II                                                 - 25 -
MODULES OF INSTRUCTION

  COMMON COMPETENCIES

 BARANGAY HEALTH SERVICES NC II
UNIT OF COMPETENCY :           IMPLEMENT AND MONITOR INFECTION CONTROL
                               POLICIES AND PROCEDURES

MODULE TITLE               :   IMPLEMENTING AND MONITORING INFECTION
                               CONTROL POLICIES AND PROCEDURES

MODULE DESCRIPTION :           This unit is concerned with infection control responsibilities of
                               employees with supervisory accountability to implement and
                               monitor infection control policy and procedures in a specific
                               work unit or team within an organization. This unit does not
                               apply to a role with organization-wide responsibilities for
                               infection control policy and procedure development,
                               implementation or monitoring.

NOMINAL DURATION           :   10 hours


SUMMARY OF LEARNING OUTCOMES:

      Upon completion of this module, the trainee/student must be able to:

LO1. Provide information to the work group about the organization’s infection control
     policies and procedures

LO2. Integrate the organization’s infection control policy and procedure into work practices

LO3. Monitor infection control performance and implement improvements in practices




CBC Barangay Health Services NC II                                                        - 27 -
LO1. PROVIDE INFORMATION TO THE WORK GROUP ABOUT THE
     ORGANIZATION’S INFECTION CONTROL POLICIES AND PROCEDURES

   ASSESSMENT CRITERIA:

      1. Relevant information about the organization’s infection control policy and
         procedures, and applicable industry codes of practice are accurately and clearly
         explained to the work group.
      2. Information about identified hazards and the outcomes of infection risk
         assessments is regularly provided to the work group.
      3. Opportunity is provided for the work group to seek further information on
         workplace infection control issues and practices.

   CONTENT:

         Infection control policy and procedures and relevant industry codes of practice

   CONDITIONS:

      Students/ trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                     - 28 -
LO2. INTEGRATE THE ORGANIZATION’S INFECTION CONTROL POLICY AND
     PROCEDURE INTO WORK PRACTICES

   ASSESSMENT CRITERIA:

      1. Infection control policy and procedures are implemented by supervisor and
         members of the work group.
      2. Liaison is maintained with person responsible for organization-wide infection
         control.
      3. The Supervisor’s coaching support ensures that individuals/teams are able to
         implement infection control practices.
      4. Work procedures are adopted to reflect appropriate infection control practice.
      5. Issues raised through consultation are dealt with and resolved promptly or
         referred to the appropriate personnel for resolution.
      6. Workplace procedures for dealing with infection control risks and hazardous
         events are implemented whenever necessary.
      7. Employees are encouraged to report infection risks and to improve infection
         control procedures.

   CONTENTS:

         Infection control policy and procedures
         Management systems and procedures for infection control.
         Transmission and control of Communicable diseases
         Risk control measures

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                     - 29 -
LO3. Monitor infection control performance and implement improvements in
     practices

   ASSESSMENT CRITERIA:

      1. Infection control hazardous events are investigated promptly to identify their
         cause in accordance with organization policy and procedures.
      2. Work procedures to control infection risks are monitored to ensure compliance.
      3. Work procedures are regularly reviewed and adjusted to ensure improvements in
         infection control practice.
      4. Supervisor provides feedback to team and individuals on compliance issues,
         changes in work procedures and infection control outcomes.
      5. Training in work procedures is provided as required to ensure maintenance of
         infection control standards.
      6. Inadequacies in work procedures and infection control measures are identified,
         corrected or reported to designated personnel.
      7. Records of infection control risks and incidents are accurately maintained as
         required.
      8. Aggregate infection control information reports are used to identify hazards, to
         monitor an improve risk control methods and to indicate training needs.

   CONTENTS:

         Organizational procedures for monitoring and training.
         Basic understanding of communicable disease transmission.

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks

   METHODOLOGIES:

         Lecture/discussion
         Group discussion
         Demo return demo
         Film viewing
         Surface learning

   ASSESSMENT METHODS:

         Written exam
         Interview/oral exam
         Practical exam
         Direct observation



CBC Barangay Health Services NC II                                                     - 30 -
UNIT OF COMPETENCY :          RESPOND EFFECTIVELY TO DIFFICULT/CHALLENGING
                              BEHAVIOR

MODULE TITLE              :   RESPONDING EFFECTIVELY TO
                              DIFFICULT/CHALLENGING BEHAVIOR

MODULE DESCRIPTION :          This unit covers the knowledge, skills and attitudes to
                              effectively respond to difficult or challenging behavior of
                              patient.

NOMINAL DURATION          :   10 hours


SUMMARY OF LEARNING OUTCOMES:

      Upon completion of this module, the trainee/student must be able to:

LO1. Plan responses

LO2. Apply response

LO3. Report and review incidents




CBC Barangay Health Services NC II                                                          - 31 -
LO1. PLAN RESPONSES

   ASSESSMENT CRITERIA:

      1. Responses are planned to instances of difficult or challenging behavior to
         maximize the availability of other appropriate staff and resources.
      2. Specific manifestations of difficult or challenging behavior are identified and
         strategies appropriate to these behaviors are planned as required.
      3. Safety of self and others is given priority in responding to difficult or challenging
         behavior according to institutional policies and procedures.

   CONTENTS:

         OSH and issues relating to difficult and challenging behavior
         Institutional policies, procedures and strategies in dealing with difficult and
          challenging behavior

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                          - 32 -
LO2. APPLY RESPONSE

   ASSESSMENT CRITERIA:

      1. Difficult or challenging behavior is dealt with promptly, firmly and diplomatically in
         accordance with institutional policy and procedures.
      2. Communication is used effectively to achieve the desired outcomes in responding
         to difficult or challenging behavior.
      3. Appropriate strategies are selected to suit particular instances of difficult or
         challenging behavior.
      4. Employees are encouraged to report infection risks and to improve infection
         control procedures.

   CONTENTS:

         Dealing with difficult or challenging behavior according to institutional policy and
          procedures
         Use company /institutional policy in reporting infection risks and improving
          infection control procedures

   CONDITIONS:

      Students/ trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                        - 33 -
LO3. REPORT AND REVIEW INCIDENTS

   ASSESSMENT CRITERIA:

      1. Incidents are reported according to institutional polices and procedures.
      2. Incidents are reviewed with appropriate staff and suggestions appropriate to area
         of responsibility are made.
      3. Debriefing mechanisms and other activities are used and participated in.
      4. Advice and assistance is sought from legitimate sources when appropriate.

   CONTENTS:

         Instructions and guidance of health professionals involved with the care of
          patient/client
         Institutional polices and procedures in reporting and reviewing incidents

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks

   METHODOLOGIES:

         Lecture/discussion
         Group discussion
         Demo return demo
         Film viewing
         Surface learning

   ASSESSMENT METHODS:

         Written exam
         Interview/ oral exam
         Practical exam
         Direct observation




CBC Barangay Health Services NC II                                                      - 34 -
UNIT OF COMPETENCY :            APPLY BASIC FIRST AID

MODULE TITLE                :   APPLYING BASIC FIRST AID

MODULE DESCRIPTION :            This unit covers the knowledge, skills and attitudes required
                                to provide an initial response where First Aid is required. In
                                this unit it is assumed that the First Aider is working under
                                supervision and/or according to established workplace First
                                Aid procedures and policies.

NOMINAL DURATION            :   12 hours

QUALIFICATION LEVEL :           NC II


SUMMARY OF LEARNING OUTCOMES:

      Upon completion of this module, the trainee/student must be able to:

LO1. Assess the situation

LO2. Apply basic first aid techniques

LO3. Communicate details of the incident




CBC Barangay Health Services NC II                                                        - 35 -
LO1. ASSESS THE SITUATION

   ASSESSMENT CRITERIA:

      1. Physical hazards to self and casualty’s health and safety are identified.
      2. Immediate risks to self and casualty’s occupational health safety (OSH) are
         minimized by controlling the hazard in accordance with OSH requirements.
      3. Casualty’s vital signs and physical condition are assessed in accordance with
         workplace procedures.

   CONTENTS:

         Basic anatomy and physiology
         Company standard operating procedures (SOPs)

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                     - 36 -
LO2. APPLY BASIC FIRST AID TECHNIQUES

   ASSESSMENT CRITERIA:

      1. First Aid management is provided in accordance with established First Aid
         procedures.
      2. Casualty is reassured in a caring and calm manner and made comfortable using
         available resources.
      3. First Aid assistance is sought from others in a timely manner and as appropriate.
      4. Casualty’s condition is monitored and responded to in accordance with effective
         First Aid principles and workplace procedures.
      5. Details of casualty’s physical condition, changes in conditions, management and
         response are accurately recorded in line with organizational procedures.
      6. Casualty management is finalized according to his/her needs and First aid
         principles.

   CONTENTS:

         Basic anatomy and physiology
         Dealing with confidentiality
         Knowledge of the First Aiders’ skills limitations
         Consideration of the welfare of the casualty
         Safe manual handling of casualty

   CONDITIONS:

      Students/ trainees must be provided with the following:
       Defibrillation units
       Pressure bandages
       Thermometers
       First Aid Kit
       Eyewash
       Thermal Blankets
       Pocket Face Masks
       Rubber Gloves
       Dressing
       Space device
       Cervical Collars
       Workplace location
       Tools and equipment appropriate to schedule housekeeping activities and to
         monitor and maintain working condition
       Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                    - 37 -
LO3. COMMUNICATE DETAILS OF THE INCIDENT

   ASSESSMENT CRITERIA:

      1. Appropriate medical assistance is requested using relevant communication
         media and equipment.
      2. Details of casualty’s condition and management activities are accurately
         conveyed to emergency services/relieving personnel.
      3. Reports to supervisors are prepared in a timely manner, presenting all relevant
         facts according to established company procedures.

   CONTENTS:

         OSH legislation and regulations
         Safe manual handling of casualty
         Report preparation
         Communication skills

   CONDITIONS:

      Students/ trainees must be provided with the following:
       Mobile phone
       Satellite phones
       HF/VHF radio
       Flags
       Flares
       Two-way radio
       Email
       Electronic equipment
       Workplace location
       Tools and equipment appropriate to schedule housekeeping activities and to
         monitor and maintain working condition
       Material relevant to the proposed activity and tasks

   METHODOLOGIES:

         Lecture/discussion
         Group discussion
         Demo return demo
         Film viewing
         Surface learning

   ASSESSMENT METHODS:

         Written exam
         Interview/oral exam
         Practical exam
         Direct observation




CBC Barangay Health Services NC II                                                   - 38 -
UNIT OF COMPETENCY :          MAINTAIN HIGH STANDARDS OF PATIENT SERVICES

MODULE TITLE              :   MAINTAINING HIGH STANDARDS OF PATIENT
                              SERVICES

MODULE DESCRIPTION :          This unit covers the knowledge, skills and attitudes required
                              in the maintenance of high standards of patient services.

NOMINAL DURATION          :   10 hours

QUALIFICATION LEVEL :         NC II


SUMMARY OF LEARNING OUTCOMES:

      Upon completion of this module, the trainee/student must be able to:

LO1. Communicate appropriately with patients

LO2. Establish and maintain good interpersonal relationship with patients

LO3. Act in a respectful manner at all times

LO4. Evaluate own work to maintain a high standard of patient service




CBC Barangay Health Services NC II                                                     - 39 -
LO1. COMMUNICATE APPROPRIATELY WITH PATIENTS

   ASSESSMENT CRITERIA:

      1. Effective communication strategies and techniques are identified and used to
         achieve best patient service outcomes.
      2. Complaints are responded to in accordance with organizational policy to ensure
         best service to patients.
      3. Complaints are dealt with in accordance with established procedures.
      4. Interpreter services are accessed as required.
      5. Action is taken to resolve conflicts either directly, where a positive outcome can
         be immediately achieved, or by referral to the appropriate personnel.
      6. Participation in work team is constructive and collaborative and demonstrates an
         understanding of own role.

   CONTENTS:

         Roles and responsibilities of self and other workers within the organization
         Dealing with complaints and conflict

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                       - 40 -
LO2. ESTABLISH AND MAINTAIN GOOD INTERPERSONAL RELATIONSHIP WITH
     PATIENTS

   ASSESSMENT CRITERIA:

      1. Rapport is established to ensure the service is appropriate to and in the best
         interests of patients.
      2. Effective listening skills are used to ensure a high level of effective
         communication and quality of service.
      3. Patient concerns and needs are correctly identified and responded to
         responsibility and accordingly established procedures and guidelines.
      4. Effectiveness of interpersonal interaction is consistently monitored and evaluated
         to ensure best patient service outcomes.

   CONTENTS:

         Listening skills
         Client/patient issues referred to appropriate health professional

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                     - 41 -
LO3. ACT IN A RESPECTFUL MANNER AT ALL TIMES

   ASSESSMENT CRITERIA:

      1. Respect for differences is positively, actively and consistently demonstrated in all
         work.
      2. Confidentiality and privacy of patients is maintained.
      3. Courtesy is demonstrated in all interactions with patients, visitors, carers and
         family.
      4. Assistance with the care of patients with challenging behaviors is provided in
         accordance with established procedures.
      5. Techniques are used to manage and minimize aggression.

   CONTENTS:

         Organizational policies and procedures for privacy and confidentiality of
          information provided by patients and others
         Procedures in caring of patients with challenging behaviors
         Techniques in managing and minimizing aggression

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks




CBC Barangay Health Services NC II                                                      - 42 -
LO4. EVALUATE OWN WORK TO MAINTAIN A HIGH STANDARD OF PATIENT
     SERVICE

   ASSESSMENT CRITERIA:

      1. Advice and assistance is received or sought from appropriate sources on own
         performance.
      2. Own work is adjusted, incorporating recommendations that address performance
         issues, to maintain the agreed standard of patient support.

   CONTENTS:

         Cultures relevant to the particular service
         Institutional policy on patient rights and responsibilities

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment appropriate to schedule housekeeping activities and to
          monitor and maintain working condition
         Material relevant to the proposed activity and tasks

   METHODOLOGIES:

         Lecture/discussion
         Group discussion
         Demo return demo
         Film viewing
         Surface learning

   ASSESSMENT METHODS:

         Written exam
         Interview/oral exam
         Practical exam
         Direct observation




CBC Barangay Health Services NC II                                                     - 43 -
MODULES OF INSTRUCTION

    CORE COMPETENCIES

 BARANGAY HEALTH SERVICES NC II
UNIT OF COMPETENCY :          WORK WITHIN THE COMMUNITY DEVELOPMENT
                              FRAMEWORK

MODULE TITLE              :   WORKING WITHIN THE COMMUNITY DEVELOPMENT
                              FRAMEWORK

MODULE DESCRIPTOR :           This unit covers knowledge, skills required for within the
                              community development framework. A community
                              development framework may include a range of methods
                              designed to strengthen and develop communities by
                              enhancing individual and group capacity to confidently
                              engage with community structures and to address problems
                              and issues.
                              Application of a community development framework may be
                              undertaken within the scope of or in conjunction with a range
                              of work roles/areas in the education activities and working
                              with groups to address issues.

NOMINAL DURATION          :   60 hours

QUALIFICATION LEVEL :         NC II


SUMMARY OF LEARNING OUTCOMES :

      Upon completion of this module the trainee / candidate must be able to:

LO1. Operate/work within a community development program

LO2. Work with individuals and groups to achieve community development outcomes

LO3. Address individual issues arising when working within a community development
     framework

LO4. Work effectively with diversity in the community




CBC Barangay Health Services NC II                                                    - 45 -
LO1. OPERATE WITHIN A COMMUNITY DEVELOPMENT FRAMEWORK

   ASSESSMENT CRITERIA:

      1. Work undertaken reflected a current working knowledge and understanding of
         community development vision and mission.
      2. Work reflected a commitment to empowering individuals to resolve their issues
         through enhancing skills, accessing appropriate support and working with others
         in the community who share concerns and issues
      3. Work is based on a demonstrated understanding of the interrelationships of the
         needs and rights of the individual, the family, the community and society.
      4. Work reflected a demonstrated understanding of the impact of current and
         changing social, political and economic contexts
      5. Work undertaken reflected an application of:
         - Accepted standards of ethical practice
         - The principles of social justice, human rights, anti discrimination and
             confidentiality
         - Relevant occupational health and safety and equal employment opportunity
             principles and practices
         - The impact of worker’s own value base and values within a community
             development framework

   CONTENTS:

         Work roles and personal authority
         Technical report writing
         Reflective listening
         Referral system
         Communication skills and IPR skills
         Community diagnosis

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material

   METHODOLOGIES:

         Lecture
         Case studies
         Film showing
         Field visitation to local Barangay


CBC Barangay Health Services NC II                                                 - 46 -
   ASSESSMENT METHODS:

         Observation of work activities
         Observation of simulation and/or role play
         Written tasks
         Relevant formal and information education / training courses
         Case studies and scenarios
         Interviews/questioning
         Role play




CBC Barangay Health Services NC II                                       - 47 -
LO2. WORK WITH INDIVIDUALS AND GROUPS TO ACHIEVE COMMUNITY
     DEVELOPMENT OUTCOMES

   ASSESSMENT CRITERIA:

      1. Details of relevant individual and group issues are identified.
      2. Relevant approaches to working with individual and groups are assessed in
         order to ensure needs are met
      3. Relevant community structures are identified and utilized to maximize outcomes
         for individuals and groups
      4. Advice and information is provided to groups and individuals as required to
         ensure they are fully informed about relevant issues and opportunities.

   CONTENTS:

         Work roles and personal authority
         Technical report writing
         Reflective listening
         Referral system
         Oral Communication skills
         Community structured diagnosis

   CONDITIONS:

      Students/trainees must be provided with the following:

       Workplace location
       Tools and equipment
        - Sound system
        - Microphone
        - Blackboard
       Material relevant to the proposed activity and tasks
         - Pen and paper
         - Board writing material

   METHODOLOGIES:

         Lecture
         Case studies
         Film showing
         Field visitation to local Barangay

   ASSESSMENT METHODS:

         Observation of work activities
         Observation of simulation and/or role play
         Written tasks
         Relevant formal and information education / training courses
         Case studies and scenarios
         Interviews/questioning
         Role play

CBC Barangay Health Services NC II                                                 - 48 -
LO3. ADDRESS INDIVIDUAL ISSUES ARISING WHEN WORKING WITHIN A
     COMMUNITY DEVELOPMENT FRAMEWORK

   ASSESSMENT CRITERIA:

      1. Appropriate interpersonal skills are employed to provide a first point of contract
         where individual stories are heard and understood
      2. The capacity to address individual issues is assessed
      3. Appropriate referrals are provided both within and outside the organization to
         ensure individual issues will be addressed
      4. Relevant facilitation skills are employed to assist individuals to identify the most
         appropriate course of action to ensure their issues are addressed
      5. All work reflected knowledge and understanding of the impact to address
         individual issues and meeting duty of care

   CONTENTS:

         Work roles
         Technical report writing
         Reflective listening
         Referral system
         IPR skills and oral communication skills

   CONDITIONS:

      Students/trainees must be provided with the following:
       Workplace location
       Tools and equipment
         - Sound system
         - Microphone
         - Blackboard
       Material relevant to the proposed activity and tasks
         - Pen and paper
         - Board writing material

   METHODOLOGIES:

         Lecture
         Case studies
         Film showing
         Field visitation to local Barangay

   ASSESSMENT METHODS:

         Observation of work activities
         Observation of simulation and/or role play
         Written tasks
         Relevant formal and information education/training courses
         Case studies and scenarios
         Interviews/questioning


CBC Barangay Health Services NC II                                                       - 49 -
LO4. WORK EFFECTIVELY WITH DIVERSITY IN THE COMMUNITY

   ASSESSMENT CRITERIA:

      1. Application of work processes which aim to minimize the impact of own personal
         biases and experiences are reflected.
      2. Respect and understanding of individual work differences are reflected.
      3. Recognition of the positive contribution of diversity of work in the community is
         reflected.
      4. Work processes are adapted as appropriate to meet the specific cultural and
         linguistic needs of individuals.

   CONTENTS:

         Work roles and personal authority
         Technical report writing
         Reflective listening
         Referral system
         Communication skills and IPR skills
         Community diagnosis

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material

   METHODOLOGIES:

         Lecture
         Case studies
         Film showing
         Field visitation to local Barangay

   ASSESSMENT METHODS:

         Observation of work activities
         Observation of simulation and/or role play
         Written tasks
         Relevant formal and information education / training courses
         Case studies and scenarios
         Interviews/questioning
         Role play


CBC Barangay Health Services NC II                                                    - 50 -
UNIT OF COMPETENCY :          PREPARE FOR WORK IN THE COMMUNITY

MODULE TITLE              :   PREPARING FOR WORK IN THE COMMUNITY

MODULE DESCRIPTOR :           This unit covers knowledge, skills required to interpret legal
                              and procedural requirements of the community service
                              industry. It requires the ability to access industry information
                              and applicable legislative guidelines. It also requires a
                              knowledge of identifying and accessing future learning
                              opportunities. These work functions would be carried out
                              under supervision within organizational guidelines.

NOMINAL DURATION          :   32 hours

QUALIFICATION LEVEL :         NC II


SUMMARY OF LEARNING OUTCOMES               :

      Upon completion of this module the trainee / candidate must be able to:

LO1. Access industry information and applicable legislative guidelines

LO2. Identify future career / occupations opportunities in the community

LO3. Work in a team at all times




CBC Barangay Health Services NC II                                                       - 51 -
LO1. ACCESS INDUSTRY INFORMATION AND APPLICABLE LEGISLATIVE
      GUIDELINES

   ASSESSMENT CRITERIA:

      1. A range of legislation and procedural requirements relevant to employment in the
         community services industry is accessed.
      2. Key community services industry organizations able to provide information and
         assist individuals and enterprise are identified.
      3. Various roles are identified and current knowledge reflected an understanding of
         employee and employer rights and responsibilities
      4. Commitment to comply with applicable legislative and procedural requirements
         are conducted and/or demonstrated

   CONTENTS:

         Legislation, regulations and codes or practice applicable to specific community
          service functions
         Types of community services and organizations and function
         Terms and conditions of employment
         Workplace community channels and procedures
         Principles of effective communication
         OHS issues and requirements
         Communication
         Work in Team
         Process workplace documentation
         Problem solving
         Different work modes:
          - Developmental
          - Service delivery
          - Client centered
          - Participatory
          - Community development
          - Community education
          - Case Management
          - Working with families
         Holistic and client-centered care
         Client needs and rights including duty of care
         Principles of access and equity
         Child protection
         Work role and responsibilities

   CONDITIONS:

      Students/trainees must be provided with the following:
       Workplace location
       Tools and equipment
         - Sound system
         - Microphone
         - Blackboard


CBC Barangay Health Services NC II                                                     - 52 -
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Assignment instructions
         Work plan and schedules
         Lectures
         Film showing

   ASSESSMENT METHODS:

         Questioning
         Observation through demonstration
         Portfolio




CBC Barangay Health Services NC II                               - 53 -
LO2. IDENTIFY FUTURE CAREER / OCCUPATIONS OPPORTUNITIES IN THE
      COMMUNITY

   ASSESSMENT CRITERIA:

      1. Industry sectors and possible career directions in the services industry or
         organizations are identified and discussed with appropriate persons.
      2. Personal values and attitudes regarding work and business are taken into
         account when planning future work / career directions.
      3. Current skills and knowledge are assessed against a checklist of target
         competencies.
      4. Opportunities for additional skills are identified in consultation with appropriate
         persons.

   CONTENTS:

         Legislation, regulations and codes or practice applicable to specific community
          service functions
         Types of community services and organizations and functions
         Terms and conditions of employment
         Workplace community channels and procedures
         Principles of effective communication
         OHS issues and requirements
         Communication
         Work in Team
         Process workplace documentation
         Problem solving
         Different work modes:
          - Developmental
          - Service delivery
          - Client centered
          - Participatory
          - Community development
          - Community education
          - Case Management
          - Working with families
         Holistic and client-centered care
         Client needs and rights including duty of care
         Principles of access and equity
         Child protection
         Work role and responsibilities




CBC Barangay Health Services NC II                                                        - 54 -
   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Assignment instructions
         Work plan and schedules
         Lectures
         Film showing

   ASSESSMENT METHODS:

         Questioning
         Observation through demonstration
         Portfolio




CBC Barangay Health Services NC II                               - 55 -
LO3. WORK IN A TEAM AT ALL TIMES

   ASSESSMENT CRITERIA:

      1. Courteous and helpful manner is displayed at all times
      2. Allocated tasks are completed as required
      3. Assistance is sought when difficulties arise
      4. Questioning is used to clarify instructions or responsibilities
      5. Non discriminatory attitude is identified and displayed
      6. Work and personal priorities are identified and a balance achieved between
         competing priorities
      7. Time management strategies are applied to work duties
      8. Appropriate dress and behavior are observed in the workplace.

   CONTENTS:

          Legislation, regulations and codes or practice applicable to specific community
           service functions
          Types of community services and organizations and functions
          Terms and conditions of employment
          Workplace community channels and procedures
          Principles of effective communication
          OHS issues and requirements
          Communication
          Work in Team
          Process workplace documentation
          Problem solving
          Different work modes:
           - Developmental
           - Service delivery
           - Client centered
           - Participatory
           - Community development
           - Community education
           - Case Management
           - Working with families
          Holistic and client-centered care
          Client needs and rights including duty of care
          Principles of access and equity
          Child protection
          Work role and responsibilities




CBC Barangay Health Services NC II                                                      - 56 -
   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Assignment instructions
         Work plan and schedules
         Lectures
         Film showing

   ASSESSMENT METHODS:

         Questioning
         Observation through demonstration
         Portfolio




CBC Barangay Health Services NC II                               - 57 -
UNIT OF COMPETENCY :          SUPPORT COMMUNITY RESOURCES

MODULE TITLE              :   SUPPORTING COMMUNITY RESOUCES

MODULE DESCRIPTOR :           This unit applies to the work performed in providing and
                              maintaining support to community groups.

NOMINAL DURATION          :   50 hours

QUALIFICATION LEVEL :         NC II


SUMMARY OF LEARNING OUTCOMES               :

      Upon completion of this module the trainee/candidate must be able to:

LO1. Develop an information base of community resources

LO2. Establish relationship with key people

LO3. Apply strategies for linking people

LO4. Maintain community facilities and resource




CBC Barangay Health Services NC II                                                       - 58 -
LO1.   DEVELOP AN INFORMATION BASES OF COMMUNITY RESOURCES

   ASSESSMENT CRITERIA:

       1. Relevant information about the community, its organizations and services is
          collected and stored according to the organizational practices so ongoing work is
          facilitated
       2. A current directory of community resources is maintained so it is useable and
          accessible.

   CONTENTS:

          Oral communication
          Questioning technique
          Use of English Language or community language
          Reading and technical writing
          Types of reports and documentation
          Community and significant relations and resources including cultural
           program/service
          Relevant agencies programs and criteria
          Communication strategies
          Principles of social organization and structures of work role or services including:
           - Alcohol and other drugs
           - Cultural and linguistic diversity
           - Risk of self harm
           - Women
           - Community education
           - Mental health

   CONDITIONS:

       Students/trainees must be provided with the following:

          Workplace location
          Tools and equipment
           - Sound system
           - Microphone
           - Blackboard
          Material relevant to the proposed activity and tasks
           - Pen and paper
           - Board writing material
           - TV
           - LCD




CBC Barangay Health Services NC II                                                        - 59 -
   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study

   ASSESSMENT METHODS:

         Oral questioning
         Observation
         Demonstration
         Written tests




CBC Barangay Health Services NC II   - 60 -
LO2. ESTABLISH RELATIONSHIP WITH KEY PEOPLE

   ASSESSMENT CRITERIA:

      1. Appropriate contact is established with key people using a range of
         communication strategies to ensure that the outcomes from work in the
         community are maximized.
      2. The roles and responsibilities of key people and services are identified so that
         work is effective and coordinated.

   CONTENTS:

         Oral communication
         Questioning technique
         Use of English Language or community language
         Reading and technical writing
         Types of reports and documentation
         Community and significant relations and resources including cultural program /
          service
         Relevant agencies programs and criteria
         Communication strategies
         Principles of social organization and structures of work role or services including:
          - Alcohol and other drugs
          - Cultural and linguistic diversity
          - Risk of self harm
          - Women
          - Community education
          - Mental health

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD




CBC Barangay Health Services NC II                                                       - 61 -
   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study

   ASSESSMENT METHODS:

         Oral questioning
         Observation
         Demonstration
         Written tests




CBC Barangay Health Services NC II   - 62 -
LO3. APPLY STRATEGIES FOR LINKING PEOPLE

   ASSESSMENT CRITERIA:

      1. Appropriate work is undertaken to create opportunities to develop supportive
         connections between key people including arranging and conducting meetings.
      2. Effective contact between people is identified and appropriate strategies are
         developed to overcome these obstacles.
      3. Appropriate levels of ongoing support are provided to promote community
         interaction.

   CONTENTS:

         Oral communication
         Questioning technique
         Use of English Language or community language
         Reading and technical writing
         Types of reports and documentation
         Community and significant relations and resources including cultural program /
          service
         Relevant agencies programs and criteria
         Communication strategies
         Principles of social organization and structures of work role or services
         including:
          - Alcohol and other drugs
          - Cultural and linguistic diversity
          - Risk of self harm
          - Women
          - Community education
          - Mental health

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD




CBC Barangay Health Services NC II                                                    - 63 -
   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study

   ASSESSMENT METHODS:

         Oral questioning
         Observation
         Demonstration
         Written tests




CBC Barangay Health Services NC II   - 64 -
LO4. MAINTAIN COMMUNITY FACILITIES AND RESOURCES

   ASSESSMENT CRITERIA:

      1. All relevant records are maintained and make available as required to facilitate
         community interaction
      2. Appropriate work is undertaken to ensure that maintenance of community
         resources is carried out according to agreed procedures and budget allocations
      3. Appropriate action is undertaken to ensure public and communal areas are
         accessible and meet community needs.

   CONTENTS:

         Oral communication
         Questioning technique
         Use of English Language or community language
         Reading and technical writing
         Types of reports and documentation
         Community and significant relations and resources including cultural program /
          service
         Relevant agencies programs and criteria
         Communication strategies
         Principles of social organization and structures of work role or services including:
          - Alcohol and other drugs
          - Cultural and linguistic diversity
          - Risk of self harm
          - Women
          - Community education
          - Mental health

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD




CBC Barangay Health Services NC II                                                       - 65 -
   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study

   ASSESSMENT METHODS:

         Oral questioning
         Observation
         Demonstration
         Written tests




CBC Barangay Health Services NC II   - 66 -
UNIT OF COMPETENCY :           PROVIDE PRIMARY / RESIDENTIAL CARE

MODULE TITLE               :   PROVIDING PRIMARY / RESIDENTIAL CARE

MODULE DESCRIPTOR :            This unit consists of knowledge, skills and attitude in
                               providing care and support of clients and assisting their
                               transition from primary / residential care.

NOMINAL DURATION           :   60 hours

QUALIFICATION LEVEL :          NC II


SUMMARY OF LEARNING OUTCOMES                 :

      Upon completion of this module the trainee / candidate must be able to:

LO1. Outline terms of placement with client in care

LO2. Provide / mobilize domestic support

LO3. Provide for client education, support and development

LO4. Contribute to reintegration of client




CBC Barangay Health Services NC II                                                         - 67 -
LO1. OUTLINE TERMS OF PLACEMENT WITH CLIENT IN CARE

   ASSESSMENT CRITERIA:

      1. Where appropriate, explanations are effectively communicated to clients about
         what they can expect from the placement, the philosophies, values and rules
         operating; opportunities within the placement, and strategies for maximizing
         benefits of the placement
      2. The boundaries of confidentiality are clarified with the client
      3. Processes for resolving issues, reviewing placement and the external and
         internal grievance procedures are communicated in appropriate language and
         approach.
      4. Understanding of client rights and expectations about direct care are explored.
      5. Rules and consequences for behavior are explained and negotiated where
         appropriate with client in ways that are understandable and culturally appropriate.
      6. All relevant documentation is completed and maintained in accordance with
         organizational procedures

   CONTENTS:

         Communication skills / IPR skills
         Knowledge of record keeping and documentation
         Organization procedures

   CONDITIONS: Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study

   ASSESSMENT METHODS:

         Written tests and reports
         Oral questioning
         Observation
         Return demonstration

CBC Barangay Health Services NC II                                                     - 68 -
LO2. PROVIDE / MOBILIZE DOMESTIC SUPPORT

   ASSESSMENT CRITERIA:

      1. Ways of addressing daily needs are provided for and negotiated with client.
      2. All appropriate procedures are implemented to ensure the environment is clean,
         healthy and safe.
      3. Appropriate strategies are negotiated for the continued use, maintenance and/or
         disposal of personal possessions of the client.

   CONTENTS:

         Communication skills
         Community sanitation and Public Health concepts and practices

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study

   ASSESSMENT METHODS:

         Written tests and reports
         Oral questioning
         Observation
         Return demonstration




CBC Barangay Health Services NC II                                                  - 69 -
LO3. PROVIDE FOR CLIENT EDUCATION, SUPPORT AND DEVELOPMENT

   ASSESSMENT CRITERIA:

      1. A range of approaches to life skills training, including provision of positive role
         models to ensure client’s specific needs are addressed
      2. Assistance is provided to the client to identify and implement appropriate goals,
         strategies and activities so their moves to autonomy and self empowerment is
         enhanced.
      3. Appropriate arrangement are made to support client in care to undertake
         relevant vocational training and/or employment
      4. Appropriate processes for provision of health care education are negotiated with
         relevant referral agency/ organization / department to ensure their delivery.
      5. Appropriate processes are negotiated with client and relevant personnel to
         ensure client access to a range of emotional, social and physical support
         mechanisms.
      6. Appropriate relationship is established with client to ensure maximum access to
         development opportunities and participation in a range of services.

   CONTENTS:

         Communication skills
         Self Empowerment
         Referral centers for health and life needs / support group.
         Health care education

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study




CBC Barangay Health Services NC II                                                      - 70 -
   ASSESSMENT METHODS:

         Written tests and reports
         Oral questioning
         Observation
         Return demonstration




CBC Barangay Health Services NC II    - 71 -
LO4. CONTRIBUTE TO REINTEGRATION OF CLIENT

   ASSESSMENT CRITERIA:

      1. Planning for resources, services and ongoing support are negotiated with the
         client and significant others to ensure resettlement needs are assessed and
         addressed.
      2. Arrangements for participation in employment, counseling, education and
         accommodation are appropriately made with relevant parties.
      3. All relevant available activities, designed to assist a successful transition from
         care are undertaken.
      4. Negotiations are undertaken with all relevant parties to identify appropriate levels
         of contract with client, once out of care.

   CONTENTS:

         Available referral centers
         Available support groups

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study

   ASSESSMENT METHODS:

         Written tests and reports
         Oral questioning
         Observation
         Return demonstration




CBC Barangay Health Services NC II                                                      - 72 -
UNIT OF COMPETENCY :          SUPPORT COMMUNITY PARTICIPATION

MODULE TITLE              :   SUPPORTING COMMUNITY PARTICIPATION

MODULE DESCRIPTOR :           This unit of competency covers the knowledge, skills and
                              attitude required in providing a range of opportunities for
                              community, groups and individuals to participate and design
                              cooperative arrangements for addressing common concerns.

NOMINAL DURATION          :   50 hours

QUALIFICATION LEVEL :         NC II


SUMMARY OF LEARNING OUTCOMES              :

      Upon completion of this module the trainee / candidate must be able to:

LO1. Work with individuals and the community to promote participation

LO2. Support existing community activities




CBC Barangay Health Services NC II                                                  - 73 -
LO1. WORK WITH INDIVIDUALS AND THE COMMUNITY TO PROMOTE
     PARTICIPATION

   ASSESSMENT CRITERIA:

      1. Work is undertaken to identify key community issues to be addressed
      2. To address community issues planning is undertaken to ensure:
         - appropriate policies and strategies are developed
         - adequate resourcing is identified
         - key people are consulted
         - Identified needs are addressed
         - forward looking and proactive processes are addressed
      3. Appropriate interpersonal and networking skills are used to enlist support from
         key people and groups
      4. Opportunities are provided for community input to planning provision of services
      5. Community input and participation in services is guaranteed.

   CONTENTS:

         Community development methods and their principles and practices
         Budget and funding allocation
          - Community funding sources and their policies and strategies
         Local, state and federal strategies legislation
         Health promotion (as per Ottawa Charter)
         Policy development
         Technical report writing
         Evaluating effectiveness of community based activities
         Negotiation, liaison, networking
         Marketing

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD




CBC Barangay Health Services NC II                                                   - 74 -
   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study

   ASSESSMENT METHODS:

         Written tests and reports
         Oral questioning
         Observation
         Return demonstration




CBC Barangay Health Services NC II    - 75 -
LO2. SUPPORT EXISTING COMMUNITY ACTIVITIES

   ASSESSMENT CRITERIA:

      1. Appropriate review of the relevance of existing community activities is
         undertaken, based on changing community needs
      2. Relevant support and assistance is provided to existing community activities to
         obtain additional resources required for effective operation
      3. Support is provided to community groups to monitor and evaluate processes,
         progress and outcomes of activities
      4. Appropriate support is provided to community groups to become self managing
         in the implementation of plans

   CONTENTS:

         Community development methods and their principles and practices
         Budget and funding allocation
          - Community funding sources and their policies and strategies
         Local, state and federal strategies legislation
         Health promotion (as per Ottawa Charter)
         Policy development
         Technical report writing
         Evaluating effectiveness of community based activities
         Negotiation, liaison, networking
         Marketing

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play
         Case study




CBC Barangay Health Services NC II                                                  - 76 -
   ASSESSMENT METHODS:

         Written tests and reports
         Oral questioning
         Observation
         Return demonstration




CBC Barangay Health Services NC II    - 77 -
UNIT OF COMPETENCY :          RECRUIT AND COORDINATE VOLUNTEERS

MODULE TITLE              :   RECRUITING AND COORDINATING VOLUNTEERS

MODULE DESCRIPTOR :           This unit of competency covers the knowledge, skills and
                              attitude required in providing a range of opportunities for
                              community, groups and individuals to participate and design
                              cooperative arrangements for addressing common concerns.

NOMINAL DURATION          :   60 hours

QUALIFICATION LEVEL :         NC II


SUMMARY OF LEARNING OUTCOMES               :

      Upon completion of this module the trainee / candidate must be able to:

LO1. Identify the need and roles of volunteers in the community organization.

LO2. Recruit volunteers

LO3. Orient volunteers to organization

LO4. Monitor performance of volunteers




CBC Barangay Health Services NC II                                                  - 78 -
LO1. IDENTIFY THE NEED AND ROLES FOR VOLUNTEERS IN THE ORGANIZATION

   ASSESSMENT CRITERIA:

      1.   Potential roles for volunteers are identified
      2.   Roles are discussed and agreed upon by management
      3.   Role descriptions are developed.
      4.   Processes for support of volunteers are identified

   CONTENTS:

          Cultural community attitudes on appropriate roles, relationships and approaches
           of the volunteer worker
          Work values
          Legislation and public policies relating to the employment of unpaid workers
          Coordination of people, processes and information
          Provision of support to a diverse range of people
          Conflict resolution / negotiation and mediation
          Cross cultural communication and negotiation
          Verbal and written communication

   CONDITIONS:

      Students/trainees must be provided with the following:

          Workplace location
          Tools and equipment
           - Sound system
           - Microphone
           - Blackboard
          Material relevant to the proposed activity and tasks
           - Pen and paper
           - Board writing material
           - TV
           - LCD

   METHODOLOGIES:

          Lectures
          Demonstration
          Film showing
          Role play

   ASSESSMENT METHODS:

          Observation
          Demonstration
          Third party report




CBC Barangay Health Services NC II                                                    - 79 -
LO2. RECRUIT VOLUNTEERS

   ASSESSMENT CRITERIA:

      1. Volunteers are sought through advertising in relevant media and community
         networks
      2. Interviews with potential volunteers are arranged and completed
      3. Selections are made and management are advised
      4. Successful volunteers are advised of their selection
      5. When necessary, a waiting list of appropriate applicants is maintained.
      6. An on-going recruitment program is implemented as required.

   CONTENTS:

         Cultural community attitudes on appropriate roles, relationships and approaches
          of the volunteer worker
         Work values
         Legislation and public policies relating to the employment of unpaid workers
         Coordination of people, processes and information
         Provision of support to a diverse range of people
         Conflict resolution / negotiation and mediation
         Cross cultural communication and negotiation
         Verbal and written communication

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report

CBC Barangay Health Services NC II                                                   - 80 -
LO3. ORIENT VOLUNTEERS TO ORGANIZATION

   ASSESSMENT CRITERIA:

      1. Volunteers are provided with an orientation to the organization
      2. Training for specific role is provided in a manner appropriate to the needs and
         resources of the organization

   CONTENTS:

         Cultural community attitudes on appropriate roles, relationships and approaches
          of the volunteer worker
         Work values
         Legislation and public policies relating to the employment of unpaid workers
         Coordination of people, processes and information
         Provision of support to a diverse range of people
         Conflict resolution / negotiation and mediation
         Cross cultural communication and negotiation
         Verbal and written communication

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II                                                    - 81 -
LO4. MONITOR PERFORMANCE OF VOLUNTEERS

   ASSESSMENT CRITERIA:

      1. Regular meetings of volunteers are established
      2. A review of roles and performance is regularly undertaken
      3. Individual support and debriefing is provided when necessary

   CONTENTS:

         Cultural community attitudes on appropriate roles, relationships and approaches
          of the volunteer worker
         Work values
         Legislation and public policies relating to the employment of unpaid workers
         Coordination of people, processes and information
         Provision of support to a diverse range of people
         Conflict resolution / negotiation and mediation
         Cross cultural communication and negotiation
         Verbal and written communication

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration
         Film showing
         Role play

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II                                                   - 82 -
UNIT OF COMPETENCY :            RESPOND HOLISTICALLY TO CLIENT ISSUES

MODULE TITLE                :   RESPONDING HOLISTICALLY TO CLIENT ISSUES

MODULE DESCRIPTOR :             This unit of competency covers the knowledge, skills and
                                attitude required in assisting clients to address their own
                                issues. On completion of this unit the worker will be able to
                                respond appropriately to clients that have complex issues
                                outside in addition to the area of immediate focus, or interest
                                of the worker or organization. For instance, the worker might
                                work for an agency, and possess relevant competence in the
                                area of child protection, and still be able to identify when say,
                                an alcohol and other drug issues important in the life of a
                                presenting client.
                                Completion of this unit will also provide the worker with
                                competencies to make decisions as to whether to refer or
                                retain the client; whether a brief intervention is appropriate
                                (instead of an immediate referral). The worker will be able to
                                implement and monitor brief intervention strategies in a
                                variety of community service contexts, with the primary aim
                                of helping the client accept the intervention.

NOMINAL DURATION            :   60 hours

QUALIFICATION LEVEL :           NC II


SUMMARY OF LEARNING OUTCOMES                  :

       Upon completion of this module the trainee/candidate must be able to:

LO1. Evaluate the range of issues impacting / affecting the client and the delivery of
     appropriate services

LO2. Determine the course of action to be followed.

LO3. Establish interpersonal relationship with the client that will enable all issues to be
     addressed

LO4. Provide a brief intervention as required

LO5. Respond appropriately to people who are vulnerable and at significant risk

LO6. Evaluate effectiveness of services provided to meet client needs




CBC Barangay Health Services NC II                                                         - 83 -
LO1. EVALUATE THE RANGE OF ISSUES IMPACTING ON THE CLIENT AND ON THE
     DELIVERY OF APPROPRIATE SERVICE

   ASSESSMENT CRITERIA:

      1. Indicators of harm, neglect, abuse, or risk of harm are identified
      2. Observations, assessment tools and questioning to identify possible presenting
         issues are used
      3. Information from a range of appropriate sources, range of issues that may be
         affecting the client within organizations policies and procedures regarding
         autonomy, privacy and confidentiality are determined
      4. Organizational procedures for collecting and analyzing client information are
         applied
      5. All client information to determine the degree to which other issues may impact
         on the possible services that can be provided by the organization are examined

   CONTENTS:

         Acceptable practices and available referral agencies for working with
          - Mental health
          - Child Protection
          - Domestic Violence
          - Disability
          - Homelessness
          - AOD
         Different forms of crisis
         Crisis management
         Case work assessment, intervention and referrals
         Client management
         Information management
         List of relevant services are readily available to the client

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration

CBC Barangay Health Services NC II                                                   - 84 -
   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II   - 85 -
LO2. DETERMINE THE COURSE OF ACTION TO BE FOLLOWED

   ASSESSMENT CRITERIA:

      1. The level of risk to the client and others directly involved including family
         members are assessed.
      2. Organizational procedures, legal requirements and duty of care obligation in
         responding to indicators of risk of abuse, neglect or harm are followed
      3. Services the organization delivers against the range of client needs to be
         addressed are checked
      4. Following organizational protocols, policies and procedures the client are referred
         appropriately
      5. Accepted procedures to evaluate referral to another service are applied to benefit
         the client
      6. The benefits of providing a brief intervention in facilitating the client to access
         other services are evaluated
      7. The accepted procedures to evaluate the option of bringing in specialist support
         and continuing to work with the client are applied
      8. The client with resources, such as written and verbal information appropriate to
         their stage of change and actions to be followed are provided.

   CONTENTS:

         Acceptable practices and available referral agencies for working with
          - Mental health
          - Child Protection
          - Domestic Violence
          - Disability
          - Homelessness
          - AOD
         Different forms of crisis
         Crisis management
         Case work assessment, intervention and referrals
         Client management
         Information management
         List of relevant services are readily available to the client

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

CBC Barangay Health Services NC II                                                     - 86 -
   METHODOLOGIES:

         Lectures
         Demonstration

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II   - 87 -
LO3. ESTABLISH INTERPERSONAL RELATIONSHIP WITH THE CLIENT THAT WILL
     ENABLE ALL ISSUES TO BE ADDRESSED

   ASSESSMENT CRITERIA:

      1. Facilitate communication skills are utilized to assist the client’s identified areas of
         concern, priority areas for immediate and longer term action to determine options
         for action and workable strategies in addressing their priority areas.
      2. Boundaries and use communication skills that will establish a trusting and
         respectful relationship are defined.
      3. Client are assisted in developing their own action plans to address their
         circumstances
      4. Relevant information is shared will the client about services available, options,
         and health and well being issues to assist them in determining a course of action.
      5. Setting personal goals, exploring personal strategies and hierarchy of strategies
         including contingency plans are identified with the client
      6. Potential consequences of their decision are identified and planned with the
         client.
      7. Procedures to ensure all services and responses to client are implemented to
         comply with duty of care and accepted standards of ethical behaviour

      CONTENTS:

         Acceptable practices and available referral agencies for working with
          - Mental health
          - Child Protection
          - Domestic Violence
          - Disability
          - Homelessness
          - AOD
         Different forms of crisis
         Crisis management
         Case work assessment, intervention and referrals
         Client management
         Information management
         List of relevant services are readily available to the client

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

CBC Barangay Health Services NC II                                                         - 88 -
   METHODOLOGIES:

         Lectures
         Demonstration

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II   - 89 -
LO4. PROVIDE A BRIEF INTERVENTION AS REQUIRED

   ASSESSMENT CRITERIA:

      1. Client’s need for intervention and the required type of brief intervention is
         assessed
      2. Brief intervention strategies which match the client’s stage of change are used
      3. Appropriate procedures to prevent escalation of any potential emergency or crisis
         situation are implemented.
      4. Emergencies and crisis situations are responded appropriately according to
         organization procedures and in accordance with duty of care responsibilities
      5. Cultural obligations which influence the use of brief intervention with particular
         clients are complied
      6. Strategies to motivate, support and encourage the client are employed
      7. Current needs and sources of assistance are identified, and support given as
         appropriate

   CONTENTS:

         Acceptable practices and available referral agencies for working with
          - Mental health
          - Child Protection
          - Domestic Violence
          - Disability
          - Homelessness
          - AOD
         Different forms of crisis
         Crisis management
         Case work assessment, intervention and referrals
         Client management
         Information management
         List of relevant services are readily available to the client

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD




CBC Barangay Health Services NC II                                                    - 90 -
   METHODOLOGIES:

         Lectures
         Demonstration

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II   - 91 -
LO5. RESPOND APPROPRIATELY TO PEOPLE WHO ARE VULNERABLE AND AT
     SIGNIFICANT RISK

   ASSESSMENT CRITERIA:

      1. Range of information collection mechanisms and assessment tools to establish
         the degree of risk, neglect or harm are applied.
      2. Priority need for intervention is assessed.
      3. Procedures to prevent escalation of any potential emergency or crisis situation
         are appropriately implemented.
      4. Emergencies and crisis situations are responded appropriately according to
         organization procedures and in accordance with duty of care.
      5. Organizations policies and procedures and duty of care obligation are followed in
         responding to indicators of actual or potential risk of abuse, neglect or harm.

   CONTENTS:

         Acceptable practices and available referral agencies for working with
          - Mental health
          - Child Protection
          - Domestic Violence
          - Disability
          - Homelessness
          - AOD
         Different forms of crisis
         Crisis management
         Case work assessment, intervention and referrals
         Client management
         Information management
         List of relevant services are readily available to the client

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration


CBC Barangay Health Services NC II                                                   - 92 -
   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II   - 93 -
LO6. EVALUATE EFFECTIVENESS OF SERVICES PROVIDED TO MEET CLIENT
     NEEDS

   ASSESSMENT CRITERIA:

      1. Client’s progress or outcomes are reviewed regularly in accordance with
         organizational procedures and in consultation with clients.
      2. Client’s complete file notes, up to date and include the client’s stage of decision
         making on each occasion are ensured.
      3. Reflective practice strategies to ensure feedback is sought and incorporated in
         services delivery are implemented

   CONTENTS:

         Acceptable practices and available referral agencies for working with
          - Mental health
          - Child Protection
          - Domestic Violence
          - Disability
          - Homelessness
          - AOD
         Different forms of crisis
         Crisis management
         Case work assessment, intervention and referrals
         Client management
         Information management
         List of relevant services are readily available to the client

   CONDITIONS: Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Demonstration

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report

CBC Barangay Health Services NC II                                                       - 94 -
UNIT OF COMPETENCY :          DEVELOP AND PROVIDE HEALTH EDUCATION
                              PROGRAM IN THE COMMUNITY

MODULE TITLE              :   DEVELOPING AND PROVIDING HEALTH EDUCATION
                              PROGRAM IN THE COMMUNITY

MODULE DESCRIPTOR :           This unit of competency covers the knowledge, skills and
                              attitude required in working with the community to develop
                              and provide education projects in relevant issues

NOMINAL DURATION          :   60 hours

QUALIFICATION LEVEL :         NC II


SUMMARY OF LEARNING OUTCOMES:

      Upon completion of this module, the trainee/candidate must be able to:

LO1. Develop the health education program

LO2. Organize participants to the program

LO3. Coordinate health teaching program




CBC Barangay Health Services NC II                                                    - 95 -
LO1. DEVELOP THE HEALTH PROGRAM EDUCATION

   ASSESSMENT CRITERIA:

      1. Project plan is developed in consultation with key people and organizations and
         identify priorities and desired outcomes to address issues of concerns of target
         group/s
      2. Appropriate human, financial and physical resources are identified and secured
      3. Marketing materials are prepared and disseminated to target audience and
         others as appropriate

   CONTENTS:

         Needs assessment and analysis
         Goals and objectives for project selected
         Resource availability for particular projects
         Strategies and actions needed to achieve goals
         Organizational policies and procedures for dealing with the media
         Accountability requirements
         Resources and support within the community
         Government funding policies
         Networking / Local area
         Relevant local, state and federal strategies
         Liaison and networking
         Communication
         Research skills
         Time management
         Budgeting
         Technical Report Writing
         Evaluation
         Presentation
         Marketing and promotion
         Negotiation

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and Paper
          - Board writing material
          - TV
          - LCD




CBC Barangay Health Services NC II                                                   - 96 -
   METHODOLOGIES:

         Lectures
         Film showing
         On the job training

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II   - 97 -
LO2. ORGANIZE PARTICIPANTS TO THE PROGRAM

   ASSESSMENT CRITERIA:

      1. Strategies for delivery of the project are developed and implemented to ensure
         maximum effectiveness
      2. Education / resource materials appropriate to the context, issue and audience are
         developed and distributed
      3. Strategies are implemented to encourage full participation in the project and the
         expression of views and feelings about its process or content
      4. Project adjustments are made as required to meet the needs of specific group
      5. Feedback on the education project or activity is sought from participants.

   CONTENTS:

         Needs assessment and analysis
         Goals and objectives for project selected
         Resource availability for particular projects
         Strategies and actions needed to achieve goals
         Organizational policies and procedures for dealing with the media
         Accountability requirements
         Resources and support within the community
         Government funding policies
         Networking / Local area
         Relevant local, state and federal strategies
         Liaison and networking
         Communication
         Research skills
         Time management
         Budgeting
         Technical Report Writing
         Evaluation
         Presentation
         Marketing and promotion
         Negotiation




CBC Barangay Health Services NC II                                                   - 98 -
   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and Paper
          - Board writing material
          - TV
          - LCD

   METHODOLOGIES:

         Lectures
         Film showing
         On the job training

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II                               - 99 -
LO3. COORDINATE HEALTH TEACHING PROGRAM

   ASSESSMENT CRITERIA:

      1. The education project is assessed against the planned goals and objectives in
         accordance with organizational policies and procedures
      2. Outcomes of project evaluations are discussed with key people and organizations
         to determine future directions
      3. Education project outcomes are documented and where necessary are acted on
         in accordance with organizational procedures

   CONTENTS:

         Needs assessment and analysis
         Goals and objectives for project selected
         Resource availability for particular projects
         Strategies and actions needed to achieve goals
         Organizational policies and procedures for dealing with the media
         Accountability requirements
         Resources and support within the community
         Government funding policies
         Networking / Local area
         Relevant local, state and federal strategies
         Liaison and networking
         Communication
         Research skills
         Time management
         Budgeting
         Technical Report Writing
         Evaluation
         Presentation
         Marketing and promotion
         Negotiation

   CONDITIONS:

      Students/trainees must be provided with the following:

         Workplace location
         Tools and equipment
          - Sound system
          - Microphone
          - Blackboard
         Material relevant to the proposed activity and tasks
          - Pen and Paper
          - Board writing material
          - TV
          - LCD




CBC Barangay Health Services NC II                                                - 100 -
   METHODOLOGIES:

         Lectures
         Film showing
         On the job training

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Third party report




CBC Barangay Health Services NC II   - 101 -
UNIT OF COMPETENCY :           IMPLEMENT HEALTH PROMOTION AND COMMUNITY
                               INTERVENTION

MODULE TITLE               :   IMPLEMENTING HEALTH PROMOTION AND
                               COMMUNITY INTERVENTIONS

MODULE DESCRIPTOR :            This unit of competency covers the knowledge, skills and
                               attitude required to implement health promotion and
                               community intervention. It covers the setting up, devising,
                               coordinating, delivering, and evaluating health promotion and
                               community intervention program in working with the
                               community to develop and provide education projects in
                               relevant issues.

NOMINAL DURATION           :   60 hours

QUALIFICATION LEVEL :          NC II


SUMMARY OF LEARNING OUTCOMES                :

      Upon completion of this module, the trainee/candidate must be able to:

LO1. Identify community issues in preventive health care

LO2. Work within the educational framework of health promotion

LO3. Identify the program / activity required

LO4. Prepare program / activity

LO5. Evaluate activity / program




CBC Barangay Health Services NC II                                                    - 102 -
LO1. IDENTIFY COMMUNITY ISSUES IN PREVENTIVE HEALTH CARE

   ASSESSMENT CRITERIA:

      1. Social research methods in analyzing demographic data of community health
         profile are collated.
      2. Key issues in preventative health care identified.
      3. Current responses to preventative health care are identified
      4. Information on preventative health care are accessed and applied to developing
         solutions to community issue
      5. Target populations are identified and consultation processes are determined
      6. Policy and funding contexts and issues are examined.

   CONTENTS:

         Philosophical and historical understanding of preventive health care
         Social research and date relating to health issues
         Primary health care principles
         Funding and policy environment
         Legal and safety requirements as they relate to activities and programs
         Relevant funding sources
         Oral Communication skills
         Written communication skills
         Research and consultation
         Coordination and management of programs
         Advocacy
         Conflict resolution

   CONDITIONS:

      The students/trainees must be provided with the following:

      Equipment
       Overhead projector
       TV
       LCD
       White / black board

      Supplies:
       Pen, Paper
       Whiteboard marker / chalk
       Eraser

   METHODOLOGIES:

         Lecture sessions
         Role play
         On the job training




CBC Barangay Health Services NC II                                                  - 103 -
   ASSESSMENT METHODS:

         Observation
         Demonstration
         Case work reports
         Third party report




CBC Barangay Health Services NC II   - 104 -
LO2. WORK WITHIN THE EDUCATIONAL FRAMEWORK OF HEALTH PROMOTION

   ASSESSMENT CRITERIA:

      1. Educational perspective based on a philosophical and historical understanding of
         preventive health care is developed.
      2. Preventive health care perspective is integrated into community development and
         capacity building
      3. Relevant strategies applicable for health promotion in the community and
         partnerships with stakeholders are planned
      4. A range of techniques to engage community in health promotion activities are
         identified.
      5. Key resources for health promotion activities are accessed

   CONTENTS:

         Philosophical and historical understanding of preventive health care
         Social research and date relating to health issues
         Primary health care principles
         Funding and policy environment
         Legal and safety requirements as they relate to activities and programs
         Relevant funding sources
         Oral Communication skills
         Written communication skills
         Research and consultation
         Coordination and management of programs
         Advocacy
         Conflict resolution

   CONDITIONS:

      The students/trainees must be provided with the following:

      Equipment
       Overhead projector
       TV
       LCD
       White / black board
      Supplies:
       Pen, Paper
       Whiteboard marker / chalk
       Eraser




CBC Barangay Health Services NC II                                                  - 105 -
   METHODOLOGIES:

         Lecture sessions
         Role play
         On the job training

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Case work reports
         Third party report




CBC Barangay Health Services NC II   - 106 -
LO3. IDENTIFY THE ACTIVITY / PROGRAM REQUIRED

   ASSESSMENT CRITERIA:

      1. The need for particular program is assessed from collected relevant evidences
      2. A range of possible programs to meet the defined needs are identified and
         reviewed.
      3. Selection of a program type is based on client needs, organization’s criteria and
         availability of resources.

   CONTENTS:

         Philosophical and historical understanding of preventive health care
         Social research and date relating to health issues
         Primary health care principles
         Funding and policy environment
         Legal and safety requirements as they relate to activities and programs
         Relevant funding sources
         Oral Communication skills
         Written communication skills
         Research and consultation
         Coordination and management of programs
         Advocacy
         Conflict resolution

   CONDITIONS:

      The students/trainees must be provided with the following:

      Equipment
       Overhead projector
       TV
       LCD
       White / black board
      Supplies:
       Pen, Paper
       Whiteboard marker / chalk
       Eraser

   METHODOLOGIES:
      Lecture sessions
      Role play
      On the job training

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Case work reports
         Third party report

CBC Barangay Health Services NC II                                                   - 107 -
LO4. PREPARE ACTIVITY / PROGRAM PLAN

   ASSESSMENT CRITERIA:

      1. Appropriate strategic planning activities are undertaken to ensure client needs
         are met.
      2. Planning activities incorporate consultation with key clients and stakeholders.
      3. Operational arrangements for conducting the program are determined and
         assessed for feasibility.
      4. Planning activities reflect accepted good practice in working with young people.

   CONTENTS:

         Philosophical and historical understanding of preventive health care
         Social research and date relating to health issues
         Primary health care principles
         Funding and policy environment
         Legal and safety requirements as they relate to activities and programs
         Relevant funding sources
         Oral Communication skills
         Written communication skills
         Research and consultation
         Coordination and management of programs
         Advocacy
         Conflict resolution

   CONDITIONS: The students/trainees must be provided with the following:

      Equipment
       Overhead projector
       TV
       LCD
       White / black board
      Supplies:
       Pen, Paper
       Whiteboard marker / chalk
       Eraser

   METHODOLOGIES:

         Lecture sessions
         Role play
         On the job training

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Case work reports
         Third party report

CBC Barangay Health Services NC II                                                   - 108 -
LO5. DELIVER ACTIVITY / PROGRAM

   ASSESSMENT CRITERIA:

      1. The program is implemented in accordance with the program plan, organization
         guidelines and legal / statutory requirements
      2. Participants are provided with access to a range of activities suited to their needs
         and interests
      3. Flexible implementation plans are developed to suit a variety of contexts and to
         cope with contingencies
      4. The program is adapted to the changing needs of participants as required
      5. Problem in program delivery care are addressed promptly.

   CONTENTS:

         Philosophical and historical understanding of preventive health care
         Social research and date relating to health issues
         Primary health care principles
         Funding and policy environment
         Legal and safety requirements as they relate to activities and programs
         Relevant funding sources
         Oral Communication skills
         Written communication skills
         Research and consultation
         Coordination and management of programs
         Advocacy
         Conflict resolution

   CONDITIONS:

      The students/trainees must be provided with the following:

      Equipment
       Overhead projector
       TV
       LCD
       White / black board

      Supplies:
       Pen, paper
       Whiteboard marker / chalk
       Eraser




CBC Barangay Health Services NC II                                                    - 109 -
   METHODOLOGIES:

         Lecture sessions
         Role play
         On the job training

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Case work reports
         Third party report




CBC Barangay Health Services NC II   - 110 -
LO6. EVALUATE ACTIVITY / PROGRAM

   ASSESSMENT CRITERIA:

      1. Criteria to judge the effectiveness of the program are defined in consultation with
         clients and stakeholders
      2. Appropriate evaluation strategies are used routinely during and after the program
         and used for revision and development
      3. Evaluation information is collected, organized and reported in a format which is
         accessible and meaningful to the clients and stakeholders
      4. Reports are prepared and presented as required.

   CONTENTS:

         Philosophical and historical understanding of preventive health care
         Social research and date relating to health issues
         Primary health care principles
         Funding and policy environment
         Legal and safety requirements as they relate to activities and programs
         Relevant funding sources
         Oral Communication skills
         Written communication skills
         Research and consultation
         Coordination and management of programs
         Advocacy
         Conflict resolution

   CONDITIONS: The students/trainees must be provided with the following:

      Equipment
       Overhead projector
       TV
       LCD
       White / black board
      Supplies:
       Pen, paper
       Whiteboard marker / chalk
       Eraser

   METHODOLOGIES:

         Lecture sessions
         Role play
         On the job training

   ASSESSMENT METHODS:

         Observation
         Demonstration
         Case work reports
         Third party report
CBC Barangay Health Services NC II                                                   - 111 -
What is Competency-Based Curriculum (CBC)

   A competency-based curriculum is a framework or guide for the
    subsequent detailed development of competencies, associated
    methodologies, training and assessment resources.

   The CBC specifies the outcomes which are consistent with the
    requirements of the workplace as agreed through the industry or
    community consultations.
   CBC can be developed immediately when competency standards exist.
   When competency standards do not exist, curriculum developers need
    to clearly define the learning outcomes to be attained. The standard of
    performance required must be appropriate to industry and occupational
    needs through the industry/enterprise or specified client group
    consultations.


These materials are available in both printed and electronic copies.

For more information please contact:
Technical Education and Skills Development Authority (TESDA)
Telephone Nos.: 893-8281, 817-4076 to 82 loc. 611, 630, 631 and 635 or
visit our website: www.tesda.gov.ph or the TESDA Regional or Provincial
Office nearest you.