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Benefits of Nurse Telephone Triage by iupon13


									?There will always be situations in which people need medical advice but cannot get
in to see or get in contact with a doctor. This might be due to living in a rural area,
having no automobile, living without insurance, or simply having a problem during
the middle of the night. A nurse telephone triage service has become increasingly
popular in all of these scenarios. With this type of service, people can get answers or
advice for health issues, some serious and some minor.

With new technology, call center services such as this have improved the lives of
many people. With 24-hour assistance, individuals have a means of getting
information or advice from a registered nurse any time of day. With a nurse telephone
triage service, a person with a concern could call at 3:00 in the morning and get the
assistance needed so an informed decision could be made whether to wait and see a
doctor in the morning or head directly to the emergency room.

The type of equipment used with a nurse telephone triage is high tech. For instance,
these systems provide nurses with access to all kinds of medical data so they can
provide the patient with the best and most updated information available. Although
this type of service is manned by highly professional and trained registered nurses,
there will be times when even they need to gain better insight and with the equipment
used, they can. The benefit is that a service like this creates an opportunity for nurses
to help people with medical problems that might otherwise never get the care needed.

A nurse telephone triage is also highly beneficial to doctors. After working long hours
during the day and possibly spending time in the evening at the hospital making
rounds, they need down time like everyone else does. Having a nurse telephone triage
allows doctors a break since these nurses have the training and expertise to offer
advice in many medical situations. Rather than the doctor using a standard type of
medical answering service, which means phone calls or pages during the middle of
the night, the nurse handles a lot of inquiries.

Obviously, from the patient's perspective, having someone to call when the baby is
crying and running a fever, knowing how to treat a minor injury, or being provided
with advice on when to seek emergency treatment brings peace of mind. The
healthcare industry has many challenges in today's world but with the aid of a nurse
telephone triage; solutions are moving in the right direction. Even though these nurses
are not doctors and cannot provide answers in all situations, nurse telephone triage
services have made a positive impact.

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