BERKELEY CITY COLLEGE
2050 Center Street, Berkeley, CA 94704; (510) 981-2800; www.berkeleycitycollege.edu
Ms. Marty Sarbey de Souto, Coordinator
Travel/Tourism Industry Certificate Programs
The various certificate programs prepare you for a variety of travel industry careers, including retail travel agent, tour operator, tour escort, cruise consultant, and others. Courses cover domestic and international airline ticketing and reservations, destination studies, travel agency operations, sales and marketing, airline computer skills, itinerary planning and reservation procedures, adventure travel, group travel, and others. The program also provides continuing education for travel industry professionals. Travel/Tourism Industry – Professional-Level Certificate of Achievement Requirements Required Courses TRAV 59 TRAV 60A TRAV 60B TRAV 61 TRAV 62 TRAV 63 TRAV 64 Careers in Travel for the 21st Century Travel Industry Resources and Procedures I Travel Industry Resources and Procedures II Air Travel The World: Background for Tourism The Cruise Industry Sales and Customer Service Electives* Total Minimum Required Units Units 0.5 3 3 3 3 3 3 6.5 25
MERRITT COLLEGE COLLEGE OF ALAMEDA LANEY COLLEGE
Information— (510) 981-2931 josemarty@yahoo.com
BERKELEY CITY COLLEGE
Important Note About This Publication for Students with Disabilities
This publication is available in an alternate media format upon request. Should you need further accommodations, contact Programs and Services for Students with Disabilities (PSSD) at 981-2918.
Updated— July 2009
*Electives selected from courses within the Travel/Tourism Industry Department or COPED 458D.
PERALTA
COMMUNITY
COLLEGE
DISTRICT
BERKELEY CITY COLLEGE
2050 Center Street, Berkeley, CA 94704; (510) 981-2800; www.berkeleycitycollege.edu
Ms. Marty Sarbey de Souto Department Chair
MERRITT COLLEGE
Information— (510) 981-2931 mdesouto@peralta. edu
Travel/Tourism Industry—Professional-Level Certificate of Achievement One-Year Course Sequence Beginning in the Fall Semester
You can use the following pattern to complete a Certificate of Achievement in travel industry - professional level. This is only one possible pattern. If you wish to earn an associate degree or certificate, you must participate in the Student Success Program (Matriculation), which includes assessing academic skills and developing a Student Education Plan (SEP) with a counselor. This plan will map your sequence of courses to help you complete your degree regardless of the semester you begin classes. Courses TRAV 59 TRAV 60A TRAV 61 TRAV 62 TRAV 64 1st Semester/Fall Careers in Travel for the 21st Century Travel Industry Resources and Procedures I Air Travel The World: Background for Tourism Sales and Customer Service Total 2nd Semester/Spring TRAV 60B TRAV 63 Travel Industry Resources and Procedures II The Cruise Industry Electives Total 3 3 6 12.5 Units 0.5 3 3 3 3 12.5
COLLEGE OF ALAMEDA
LANEY COLLEGE
BERKELEY CITY COLLEGE
Important Note About This Publication for Students with Disabilities
This publication is available in an alternate media format upon request. Should you need further accommodations, contact Programs and Services for Students with Disabilities (PSSD) at 981-2918.
Updated— July 2009
PERALTA
COMMUNITY
COLLEGE
DISTRICT
BERKELEY CITY COLLEGE
2050 Center Street, Berkeley, CA 94704; (510) 981-2800; www.berkeleycitycollege.edu
Ms. Marty Sarbey de Souto, Coordinator
Travel/Tourism Industry—Entry-Level Certificate of Proficiency
This one-semester program, available in the fall term only, prepares you for quick employment in a variety of entry-level positions within the Travel Industry. Employment options might be as a reservationist, assistant to a travel counselor, travel documentation clerk, and others. Required Courses TRAV 59 TRAV 60A TRAV 61 TRAV 62 TRAV 64 Careers in Travel for the 21st Century Travel Industry Resources and Procedures I Air Travel The World: Background for Tourism Sales and Customer Service Electives* Total Minimum Required Units Units 0.5 3 3 3 3 1.5 14.0
MERRITT COLLEGE COLLEGE OF ALAMEDA LANEY COLLEGE
Information— (510) 981-2931 josemarty@yahoo.com
BERKELEY CITY COLLEGE
Important Note About This Publication for Students with Disabilities
This publication is available in an alternate media format upon request. Should you need further accommodations, contact Programs and Services for Students with Disabilities (PSSD) at 981-2918.
Updated— July 2009
*Electives selected from courses within the Travel/Tourism Industry Department or COPED 458D.
PERALTA
COMMUNITY
COLLEGE
DISTRICT
BERKELEY CITY COLLEGE
2050 Center Street, Berkeley, CA 94704; (510) 981-2800; www.berkeleycitycollege.edu
Ms. Marty Sarbey de Souto, Coordinator
Travel/Tourism Industry Certificates of Proficiency
Berkeley City College also offers several specialty travel certificates. If you are interested in working in one specific segment of the travel industry only, you may wish to take courses in one of the following focused areas rather than the longer certificates covering the full spectrum of the industry.
Adventure Travel Certificate of Proficiency Requirements This is one of the fastest growing new markets in the Travel Industry. When you complete this certificate, you will have entry-level skills to work in an adventure travel company as well as in retail travel agencies that sell adventure travel operators’ products. Required Courses TRAV 61 TRAV 62 TRAV 64 TRAV 71A TRAV 71B TRAV 71C TRAV 71D TRAV 71E TRAV 71F Air Travel The World: Background for Tourism Sales and Customer Service Principles of Group Travel: Introduction to Group Travel Principles of Group Travel: Tour Costing Principles of Group Travel: Tour Marketing Principles of Group Travel: Writing Effective Tour Brochures Principles of Group Travel: In-House Tour Operations Principles of Group Travel: International Tour Directing Adventure Travel Electives* Total Minimum Required Units *Selected from within the Travel/Tourism Department; it is recommended
that one of the two units be a one-unit COPED 458D (see p. 209)
MERRITT COLLEGE LANEY COLLEGE
Information— (510) 981-2931 josemarty@yahoo.com
Units 3 3 3 0.5 0.5 0.5 0.5 0.5 0.5 3 2 17
COLLEGE OF ALAMEDA
BERKELEY CITY COLLEGE
Important Note About This Publication for Students with Disabilities
TRAV 76
This publication is available in an alternate media format upon request. Should you need further accommodations, contact Programs and Services for Students with Disabilities (PSSD) at 981-2918.
Updated— July 2009
Cruise Industry Certificate of Proficiency Requirements TRAV 63 TRAV 64 The Cruise Industry Sales and Customer Service Total minimum required units 3 3 6
Air Travel Certificate of Proficiency Requirements
TRAV 61 TRAV 64 Air Travel Sales and Customer Service Total minimum required units 3 3 6
PERALTA
COMMUNITY
COLLEGE
DISTRICT
BERKELEY CITY COLLEGE
2050 Center Street, Berkeley, CA 94704; (510) 981-2800; www.berkeleycitycollege.edu
Ms. Marty Sarbey de Souto, Coordinator
Travel/Tourism Industry Specialty Certificates
Group Travel Certificate of Proficiency Required Courses TRAV 64 TRAV 71A TRAV 71B TRAV 71C TRAV 71D TRAV 71E TRAV 71F Travel Sales and Customer Service Principles of Group Travel: Introduction to Group Travel Principles of Group Travel: Tour Costing Principles of Group Travel: Tour Marketing Principles of Group Travel: Writing Effective Tour Brochures Principles of Group Travel: In-House Tour Operations Principles of Group Travel: International Tour Directing Total Minimum Required Units Inbound Travel Certificate of Proficiency COPED 458D TRAV 78 TRAV 64 TRAV 71A TRAV 71B TRAV 71C TRAV 71D TRAV 71E TRAV 71F TRAV 72 TRAV 75 TRAV 81 TRAV 82 Occupational Work Experience in the Travel Industry Inbound Travel Sales and Customer Service Principles of Group Travel: Introduction to Group Travel Principles of Group Travel: Tour Costing Principles of Group Travel: Tour Marketing Principles of Group Travel: Writing Effective Tour Brochures Principles of Group Travel: In-House Tour Operations Principles of Group Travel: International Tour Directing Destination Studies (choose any 3 U.S. domestic destinations) Selling Tours and Packages Meeting, Event and Trade Show Planning Hotel/Hospitality Overview Total Minimum Required Units Units 3 0.5 0.5 0.5 0.5 0.5 0.5 6
MERRITT COLLEGE COLLEGE OF ALAMEDA LANEY COLLEGE
Information— (510) 981-2931 josemarty@yahoo.com
0.5 3 0.5 0.5 0.5 0.5 0.5 0.5 1.5 0.5 1 0.5 11
BERKELEY CITY COLLEGE
Important Note About This Publication for Students with Disabilities
This publication is available in an alternate media format upon request. Should you need further accommodations, contact Programs and Services for Students with Disabilities (PSSD) at 981-2918.
Updated— July 2009
PERALTA
COMMUNITY
COLLEGE
DISTRICT