AIB ONLINE CERTIFICATE COURSES by LeePenny

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									                                                                                   AMERICAN INSTITUTE OF BANKING


                                          AIB ONLINE
                                          CERTIFICATE
                                          COURSES
                                Now AIB Certificates are even more affordable and more convenient.
                                You know the value of the credential and you know the quality of the
Now we’re offering              courses.
you the ability to              Until now the only thing holding you back was time and money.
purchase all the
                                If you are a self-starter and comfortable learning on your own, you can fast track your career. We’ve made it
courses you need at             easier by allowing you to complete select certificates with all self-paced online courses. Self-paced online
once and at a                   training is highly interactive and engaging; and it’s available for you to complete anytime, anywhere. And
discount, just $595             these AIB certificates are focused on skills you can use immediately in your job.

for each certificate.           We estimate the longest course in any of these certificates will take you about 4 hours to complete, although
                                the completion time of the ABA self-paced eLearning course is subject to the pace and knowledge of the
                                student. If you finish one course a week, you could achieve your certificate in less than 12 weeks.
                                AIB Bank Teller Certificate                                AIB Supervisor Certificate
                                This certificate centers on AIB courses addressing         This certificate prepares new supervisors for their
                                the critical technical skills of the position, including   emerging responsibilities, including evaluating and
This is what you’ve             practical knowledge and applied skills, regulatory         selecting employees, and the performance
been waiting for -              compliance for tellers, and customer service and           management process.
                                sales.                                                      • AIB Coaching for Success
high quality courses             • AIB Business Etiquette                                   • AIB Corrective Action
you can take on your             • AIB Dealing Effectively with Co-Workers                  • AIB Ethical Issues for Bankers
                                 • AIB Effective Referrals                                  • AIB Hiring the Best
schedule and at a                • AIB Ethical Issues for Bankers                           • AIB Managing Employee Relations
great price!                     • AIB Introduction to Relationship Selling                 • AIB Performance Management
                                 • AIB Regulatory Compliance for Tellers                    • AIB Rewards and Recognition
                                 • AIB Revitalizing Customer Service
Contact Lisa Phillips at         • AIB Teller Training Essentials                          AIB Team Leader Certificate
904-354-4830 for more           AIB Call Center Representative Certificate
                                                                                           This certificate helps individuals develop the
                                                                                           necessary skills to lead and manage effective Teams
information, or to              This certificate addresses the knowledge and skills        including how to meet common objectives and
register today!                 needed to achieve superior performance as a call
                                center representative including a fundamental
                                                                                           achieve specific results.
                                                                                            • AIB Coaching for Success
                                understanding of banking and regulations affecting          • AIB Dealing Effectively with Co-Workers
                                the position. Courses in this online bundle include:        • AIB Managing Change
                                 • AIB Cross-Selling Deposit Products                       • AIB Meetings that Work
All certificate                  • AIB Dealing Effectively with Co-Workers                  • AIB Presentations Skills
courses also include             • AIB Effective Referrals                                  • AIB Rewards and Recognition
                                 • AIB Ethical Issues for Bankers
the self-paced                   • AIB Introduction to Relationship Selling
                                                                                            • AIB Writing Bank Correspondence
version of                       • AIB Regulatory Compliance for Call Center
                                       Representatives
AIB Banking Today!               • AIB Revitalizing Customer Service
                                 • AIB Teleconsulting
                                 • AIB Telephone Etiquette
                                 • AIB Understanding Bank Products

                                AIB Customer Service Representative
                                Certificate
                                This certificate addresses the knowledge and skills
                                needed to achieve superior performance as a
                                customer service representative, including sales and
                                customer service, regulatory compliance, business
                                ethics and banking fundamentals. Courses in this
                                online bundle include:
Southeast Regional               • AIB Building and Retaining Customer
Center for Financial                   Relationships
                                 • AIB Cross-Selling Deposit Products
Traning                          • AIB Dealing Effectively with Co-Workers
904-354-4830                     • AIB Effective Referrals
                                 • AIB Ethical Issues for Bankers
www.cft-flsc.org                 • AIB Introduction to Relationship Selling
lisaphillipscft@bellsouth.net    • AIB Regulatory Compliance for Customer
                                       Service Representatives
                                 • AIB Revitalizing Customer Service
                                 • AIB Telephone Etiquette
                                 • AIB Understanding Bank Products

								
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