FZ_1_BetterUni by wuxiangyu

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									             Better Universities through Higher
                      Education Management?

                                   Prof. Dr. Frank Ziegele
                  Humboldt-Kolleg and IDC | Abuja, Nigeria



www.che.de
  situation of universities



                                                                            contributions to
      crucial role of HE for                                                society´s goals
      development of                                                        (equality, regional
      economies                                                             development,
                                                     expec-                 gender, etc.)
                                                        …
                                                     tations
                                                     rise !
      student´s expectations                                                widening
      (triggered by cost-sharing:                                           participation
      rising tuition fees)


Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   2
  situation of universities




      rankings                                                              worldwide
                                                                            competition

                                                    pressures
                                                        …
                                                    rise !
      technological change,                                                 political interests
      dynamic environments




Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   3
  situation of universities




      cutbacks,                                                             few sources for
      state deficits                                                        diversification
                                                                            (+ economic crisis)
                                                    recources
                                                        …
                                                    decline !
      low salaries,                                                         need for
      unattractiveness of                                                   costly investments
      university jobs



Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   4
  a fatal situation?


        rising                                           rising
     expectations                                      pressures



                           UNIVERSITY



                               declining
                              resources
                                                                    it is a worldwide problem,
                                                                   but of course with cultural +
                                                                         national differences

Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   5
  regarding all that …

                   … what should universities/academics do?


       „common
                                                  resignation                               optimization
        enemy“


                                                                                        make the best
                                                  do the
   complain,                                                                            out of situation,
                                              minimum, low
 protest, blame                                                                        incl. use tools of
                                                 loyalty,
the government                                                                         higher education
                                              moonlighting                               management

              probably these will somehow                                                  …but move into
                        remain…                                                             this direction

Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   6
  What should we do?

                                                             be prepared
                                                             with modern
      care about
                                                             management
     management
                                                                 tools
                                     identify
                                                                                          take
                                   potentials to
                                                                                      responsibility
                                       act
                                                                                         and act


                    arguing with governments about funding
                      is more successful from a position of
                     good performance and strong internal
                                  management


Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   7
  What should we do?
                                                             be prepared
                                                             with modern
      care about
                                                             management
     management
                                                                 tools
                                     identify                                             take
                                   potentials to                                      responsibility
                                       act                                               and act


                       examples from the European context


                    which management approaches inside
                   university help to come to terms with the
                   situation? How did European universities
                       solve certain problems through HE
                                 management?

Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   8
  examples from the European context

                    • cutbacks: every department takes the same share
 problem            • strong and weak performers get equally less




                                                                                                              strategic management
                    • in the end all departments get into trouble

 manage-            • strategic priorities (central funds neccessary)
   ment             • strategic alliances, cooperation with partners
 solutions
                    • performance-oriented cutbacks

                     • strong areas strengthened
 benefits            • good working conditions can be sustained in
                       some areas
                     • strategic profile of university develops



Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009      9
  examples from the European context

                    • public budgets depend mainly on history, no
 problem              chances for newcomers




                                                                                                              financial management
                    • public funding does not react on performance

 manage-             • formula funding: rewards for good performance
   ment              • measure indicators, parts of the budget
 solutions
                       automatically distributed according to number of
                       graduates, Ph.Ds., publications etc.


 benefits            • redistribution to high-performers
                     • incentive effects




Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   10
  examples from the European context

                     • line-item budgeting: purposes of expenditure
 problem               exactly defined, no reserves from year to year




                                                                                                              financial management
                     • effects: „december fever“, no flexible financial shift if
                       conditions change

 manage-             • flexible budgets: use money where it is most
   ment                urgently needed
 solutions
                     • allow building reserves

                     • long-term financial planning possible
 benefits            • meet urgent financial needs
                     • incentives to save money



Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   11
  examples from the European context

                     • low information on students needs + class
 problem               performance of colleagues
                     • no external views to assess status quo of quality




                                                                                                              quality management
                     • evaluations without consequences

 manage-             • systematic teaching evaluations
   ment              • peer reviews
 solutions
                     • target agreements to enforce consequences


 benefits
                     • transparency of quality
                     • actions to enhance quality, learning processes



Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   12
  examples from the European context

                     • uninformed decisions
 problem             • lack of feedback culture (look at results and specify
                       consequences)
                     • „data cemetaries“




                                                                                                              controlling
 manage-             • data as basis for decisions
   ment              • implement feedback loops
 solutions
                     • only collect data that is needed for decision making


 benefits            • controlling culture
                     • learning loops




Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   13
  examples from the European context


 problem            • changes regarded as someone else´s interest
                    • nobody cares about the „products“




                                                                                                              organization
 manage-            • matrix structures: responsibility fo staff devided from
   ment               responsibility for products
 solutions
                    • decentral responsibilities for certain tasks



 benefits            • university members feel loyalty + responsibility
                     • ownership




Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   14
  What should we do?

    special examples, there might be many more
    some experiences might be transferable to non-European
     context, others not


                                          but it shows:
                                      universities are able
                                       to help themselves

                  of course it depends on people, but it also
                  depends on professional knowledge about
                               management tools



Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   15
  the coming days


    specify these general thoughts for your contexts

    learning about good + bad practice

    open exchange on „how can we help ourselves?“

    broaden knowledge on managerial techniques for
     universities

    take into account the issue of leadership


Better Universities through Higher Education Management? | Frank Ziegele | IDC Regional Workshop, Nov. 2009   16
             Better Universities through Higher
                      Education Management?

                                   Prof. Dr. Frank Ziegele
                  Humboldt-Kolleg and IDC | Abuja, Nigeria



www.che.de

								
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