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ICT Proposal_Final_

VIEWS: 66 PAGES: 53

									INFORMATION COMMUNICATIONS TECHNOLOGY INITIATIVE

                  EXPRESSION OF INTEREST

                      PROJECT PROPOSAL

                                   TO

                          LOTTERYWEST




                 THIS APPLICATION IS SUBMITTED BY

                              Lead Agency

                     Community Sector Services Inc.

                             Core Agencies

             Western Australian Council of Social Service Inc.
                         Infoxchange Australia
              Western Australian Telecentre Support Branch


                   On behalf of Consortium Members

                 Technology Assisting Disability WA Inc.
               Western Australian Community Foundation
                           Country Arts WA Inc.
            Geraldton Resource Centre Inc. (Mr Zane D‟Mello)
    Western Australian Network of Alcohol and other Drug Agencies Inc.
          Western Australian Association for Mental Health Inc.
                              RSPCA WA Inc.
                             Scoop Community
                           UnitingCare West Inc.
                     Relationships Australia (WA) Inc.
                    Volunteering Western Australia Inc.
                        Lotterywest Representative



                               JUNE 2006
                                                    TABLE OF CONTENTS
1.  INTRODUCTION ..............................................................................................................................5
  1.1    The Project Background ............................................................................................................5
  1.2    Why ICT in the Community Sector ............................................................................................5
2. PROPOSAL SUMMARY ...................................................................................................................7
  2.1    Project Overview .......................................................................................................................7
3. CONSORTIUM INFORMATION .......................................................................................................9
  3.1    Consortium Members ................................................................................................................9
  3.2    Lead Agency ........................................................................................................................... 10
  3.3    Relevant Consortium Expertise ............................................................................................... 11
  3.3.1     Community Sector Services ................................................................................................ 11
  3.3.2     Western Australian Council of Social Service ...................................................................... 11
  3.3.3     Infoxchange Australia .......................................................................................................... 11
  3.3.4     Western Australian Telecentre Support Branch ................................................................... 12
  3.4    Organisation Development and Capacity Building ................................................................... 13
  3.4.1     Community Sector Services ................................................................................................ 13
  3.4.2     Western Australian Council of Social Service ...................................................................... 13
  3.4.3     Infoxchange Australia .......................................................................................................... 14
  3.4.4     Western Australian Telecentre Support Branch ................................................................... 14
  3.5    Information Communication Technology Expertise ................................................................. 15
  3.5.1     Western Australian Council of Social Service ...................................................................... 15
  3.5.2     Infoxchange Australia .......................................................................................................... 15
  3.5.3     Western Australian Telecentre Support Branch ................................................................... 16
4. PROJECT MANAGEMENT ............................................................................................................ 17
5. OUR APPROACH TO THE INITIATIVE .......................................................................................... 18
  5.1    Project Planning ...................................................................................................................... 18
6. BUSINESS AND COMMUNITY SECTOR ENGAGEMENT ............................................................ 19
7. ENVIRONMENTAL SCAN .............................................................................................................. 20
8. EVALUATION ................................................................................................................................. 21
9. REFEREES .................................................................................................................................... 24
10.    BUDGET ..................................................................................................................................... 25
  10.1 In-kind Contribution ................................................................................................................. 25
11.    CONCLUSION ............................................................................................................................ 26
  11.1 Contact for this Application...................................................................................................... 26
12.    APPENDIX 1 – ICT Consortium: Proposed Structure .................................................................. 27
13.    APPENDIX 2 – ICT Consortium Members: Relevant Consortium expertise ................................ 29
  13.1 Technology Assisting Disability WA ........................................................................................ 30
  13.2 Western Australian Community Foundation ............................................................................ 30
  13.3 Country Arts WA ..................................................................................................................... 31
  13.4 Geraldton Resource Centre (Mr Zane D‟Mello) ....................................................................... 31
  13.5 Western Australian Network of Alcohol and other Drug Agencies ........................................... 31
  13.6 UnitingCare West (previously Wesley Mission Perth) .............................................................. 32
  13.7 Relationships Australia (WA)................................................................................................... 32
  13.8 Volunteering Western Australia ............................................................................................... 33
  13.9 Western Australian Association for Mental Health ................................................................... 33
  13.10     RSPCA WA ......................................................................................................................... 34
  13.11     Scoop Community (Mr David Roberts) ................................................................................ 34
14.    APPENDIX 3 – ICT Consortium Members: Organisation development and capacity building ..... 35
  14.1 Technology Assisting Disability WA ........................................................................................ 36
  14.2 Western Australian Community Foundation ............................................................................ 36
  14.3 Country Arts WA ..................................................................................................................... 36
  14.4 Geraldton Resource Centre (Mr Zane D‟Mello) ....................................................................... 37
  14.5 Western Australian Network of Alcohol and other Drug Agencies ........................................... 37
  14.6 UnitingCare West (previously Wesley Mission Perth) .............................................................. 38
  14.7 Volunteering Western Australia ............................................................................................... 38
  14.8 Western Australian Association for Mental Health ................................................................... 38
  14.9 RSPCA WA ............................................................................................................................. 38
  14.10     Scoop Community (Mr David Roberts) ................................................................................ 38
ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                                                         Page 2 of 53
15.   APPENDIX 4 – ICT Consortium Members: Information communication technology expertise ..... 39
  15.1 Technology Assisting Disability WA ........................................................................................ 40
  15.2 Country Arts WA ..................................................................................................................... 40
  15.3 Geraldton Resource Centre (Mr Zane D‟Mello) ....................................................................... 41
  15.4 Western Australian Network of Alcohol and other Drug Agencies ........................................... 41
  15.5 RSPCA WA............................................................................................................................. 41
  15.6 UnitingCare West (previously Wesley Mission Perth) .............................................................. 42
  15.7 Relationships Australia WA ..................................................................................................... 42
  15.8 Volunteering Western Australia ............................................................................................... 42
  15.9 Scoop Community (Mr David Roberts) .................................................................................... 42
16.   ATTACHMENT 1 – Community Sector Services Inc. Constitution ............................................... 43




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                                                   Page 3 of 53
 THE ONLY WAY TO DISCOVER THE LIMITS OF THE
   POSSIBLE IS TO GO BEYOND THEM INTO THE
                 IMPOSSIBLE.

  ARTHUR C. CLARKE (1917 - ), "TECHNOLOGY AND
     THE FUTURE" (CLARKE'S SECOND LAW)




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006   Page 4 of 53
1. INTRODUCTION


1.1       The Project Background

A group of organisations including Community Sector Services, the Western Australian Council of Social
Service, Infoxchange Australia and the Western Australian Telecentre Support Branch has been working
with other community organisations and ICT organisations to develop an ICT capacity building and
infrastructure strategy for the community sector.


The aim of this strategy is to improve community sector ICT infrastructure to enable community
organisations to achieve their missions more efficiently and effectively through the better use of ICT.



1.2       Why ICT in the Community Sector

The ultimate aim of the not-for-profit Sector of Western Australia is to benefit a group of people or a
cause. When used appropriately, ICT enables community organisations to operate more effectively,
thereby benefiting the target group or cause.


Based on this assumption, the aim of this ICT Consortium is to improve the capacity of organisations by
best utilising ICT. The purpose of this Expression of Interest is to propose a project to:


          Conduct research into current world‟s best practice regarding ICT
          Conduct research into the current ICT environment and challenges of the not-for-profit Sector
          Consult with the not-for-profit Sector regarding their requirements
          Develop strategies that assist the sector on how to best utilise ICT


It is envisaged that these strategies will focus on:


          Raising awareness of the strategic benefits of ICT within an organisational development context
          Improving the ICT funding and procurement environment within which not-for-profit organisations
           operate
          Building appropriate models of ICT support




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                     Page 5 of 53
    Community Sector Services, the Western Australian Council of Social
    Service, Infoxchange Australia and the Western Australian Telecentre
                                     Support Branch
 are delighted to submit this application on behalf of the other members of
                                    the Consortium.


 The coming together of this group represents a significant commitment by
          key leaders from across Western Australia within this field.


 Their passion, vision and leadership will provide a significant contribution
    to this project and thus enhance the capacity of communities across
                                   Western Australia.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                           Page 6 of 53
2. PROPOSAL SUMMARY


2.1        Project Overview

The aim of this project is to:


           Conduct research into current world‟s best practice regarding ICT
           Conduct research into the current ICT environment and challenges of the not-for-profit Sector
           Consult with the not-for-profit Sector regarding their requirements and ICT specialists
           Develop strategies that assist the not-for-profit Sector on how to best utilise ICT


This overall object will be achieved by the implementation of the following five (5) key phases;


          Phase                                              Outcome
1         Establishment

          Establish project staffing and infrastructure      Office, staff and detailed project plan is
          Refine and finalise final project plan             established
2         Environmental Scan and Preliminary
          Research

          Literature and world wide review                   Development of a comprehensive issues and
          Identify stakeholder groups                        briefing paper on research outcomes
          Prepare research brief
          Establish research methodology                     Research Brief and Methodology
3         Field Research


          Conduct state-wide research on current ICT         Paper that clearly defines current ICT usage
          usage and challenges within the not-for-profit     and challenges within the not-for-profit Sector
          Sector




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                           Page 7 of 53
4   Strategy Development

    Engage appropriate consultants (IT and other) Set of clearly defined and researched
    to define and refine strategies to:                     strategies and models


           Raise     awareness    of     the   strategic
            benefits of ICT within an organisational
            development context
           Improve     the    ICT        funding    and
            procurement environment within which
            not-for-profit organisations operate
           Perform an ICT needs analysis within
            the not-for-profit Sector
           Build appropriate models of ICT support
5   Business Plan Development
                                                            Clearly defined Business Plan ready for future
    Write a Business Plan that will detail the
                                                            funding and partnership proposal.
    implementation of the defined strategies. This
    will include:


           Promotion and Marketing
           Sustainability Plan
           Risk Management Plan
           Implementation Strategy
           Evaluation Strategy




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                       Page 8 of 53
3. CONSORTIUM INFORMATION
3.1   Consortium Members

The ICT Consortium will bring together in partnership, non-government organisations and agencies from
several service areas including Human Services, Animal Welfare, Arts, and Government. This
Consortium is the first to cross service areas within the not-for-profit sector. These organisations and
their respective member networks represent a significant proportion of the not-for-profit sector within
Western Australia, in excess of 12,000 organisations.


Members of the Consortium include:


           o   Community Sector Services Inc.
           o   Western Australian Council of Social Service Inc.
           o   Infoxchange Australia
           o   Western Australian Telecentre Support Branch
           o   Technology Assisting Disability WA Inc.
           o   Western Australian Community Foundation
           o   Country Arts WA Inc.
           o   Geraldton Resource Centre Inc. (Mr Zane D‟Mello)
           o   Western Australian Network of Alcohol and other Drug Agencies Inc.
           o   Western Australian Association for Mental Health Inc.
           o   RSPCA WA Inc.
           o   Scoop Community (Mr David Roberts)
           o   UnitingCare West Inc. (previously Wesley Mission Perth)
           o   Relationships Australia (WA) Inc.
           o   Volunteering Western Australia Inc.


In addition, the Consortium will also include a Reference Group. It is proposed that the Reference Group
will consist of representatives of all peak body and other interested organisations.


This Consortium is keen to collaborate with other groups that are also interested in this project.


The Consortium would also like to extend an invitation to a Lotterywest representative to become a
member of the Consortium.


See Appendix 1 for the proposed structure of the Consortium.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                     Page 9 of 53
3.2   Lead Agency


The lead agency of the Consortium will be Community Sector Services (CSS). CSS is an incorporated
not-for-profit association that aims to provide a wide range of services to the community sector in WA.
Membership is open to all community based peak bodies in Western Australia. CSS currently provides
financial and administrative services, including insurance, for non-profit community organisations. It is
currently undertaking work to provide further similar services to its members.


For further information on CSS, the Community Sector Services Constitution is provided as Attachment
1.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                 Page 10 of 53
3.3       Relevant Consortium Expertise

The expertise of the key agencies of the Consortium is outlined below. For other agencies of the
Consortium see Appendix 2.



3.3.1 Community Sector Services


Community Sector Services (CSS) has as its members, peak organisations and other not-for-profit
member organisations in the community services Sector. There are 13 member organisations. The
services of Community Sector Services are accessible to all members and their extended not-for-profit
organisations members. The development of CSS required the successful partnership of „peaks‟ and
the development of the major „developed service‟ of access to the insurance arrangements provided
through Hammond Insurance Broking Pty Ltd, has involved a mutual and supportive approach to
achieve an outcome that has benefited individual services both financially and from a risk management
perspective.



3.3.2 Western Australian Council of Social Service

The Western Australian Council of Social Service (WACOSS) is the peak body of the non-government
community service Sector. WACOSS is a leading provider of social and public policy development,
advocacy, and professional development services to the sector. WACOSS offers unrivalled access to
the WA non-government community service Sector, with a current database of more than 8,000 not-for-
profit agencies.


          Extensive current membership of 300 members, including representation from major peak
           bodies in the sector.
          It has more than 3,500 subscribers to WACOSS eNews, free fortnightly e-mail newsletter.
          WACOSS presently sits on more than 13 government committees and 5 non-government
           committees.
          WACOSS coordinates Aboriginal and regional networks in Perth, the mid west and north west.
          WACOSS has established Business Partnerships with 8 businesses.
          Extensive background in project management.



3.3.3 Infoxchange Australia

Infoxchange Australia is a not-for-profit social enterprise company focusing on community development
using information technology as the primary tool to create positive social change. Infoxchange has been
serving the community sector since 1989.

ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                  Page 11 of 53
3.3.4 Western Australian Telecentre Support Branch

The Western Australian Telecentre Support Branch is located within the State Government's Department
of Local Government and Regional Development. The branch provides promotion and operations
support for the Telecentre Network.


      The Telecentre Support Branch works closely with other organisations that are also striving to
       provide opportunities and quality services to regional communities.


Key roles of the Telecentre Support Branch are:


      Providing advice to government and acting as liaison between government and Telecentre
       Management Committees
      Day-today support, research development and planning
      Implementing policy for the Telecentre Advisory Council
      Help to establish new Telecentres
      Negotiate on behalf of the Network for on-going funding, salary support and project grants,
       equipment, joint ventures
      Co-ordinate network wide service provision, marketing and special events
      Identify 'jobs of work' suitable for Telecentre including the provision of agency services for
       government departments and/or commercial organisations eg Centrelink and the Australian Tax
       Office
      Promotion of post-secondary education programs to the Network
      Roll out videoconferencing facilities for all Telecentres with facilities to support the medium
      Maintain the Telecentre Extranet and expand the use of this communications medium by the
       Network


There are currently 102 Telecentres in Western Australia located across 82 local government areas. It is
anticipated that during 2006/2007 a full compliment of 114 facilities will be operational with 14
Telecentres located in solely indigenous communities.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                     Page 12 of 53
3.4   Organisation Development and Capacity Building


The expertise of the key agencies of the Consortium is outlined below. For other agencies of the
Consortium see Appendix 3.



3.4.1 Community Sector Services


Community Sector Services works towards a community services sector that maximises available funds
for service provision because it has/uses financial and administrative support services that are:
appropriate for the sector, high quality and provide good value for money


The development of insurance arrangements, including the development of Master Policies for the
community Sector, is a prime example of activity to support agencies in their capacity to deliver good
quality services.


Additionally, the members of Community Sector Services are all peak bodies who have extensive
experience in organisation development and capacity building initiatives, including development and
implementation of Quality Frameworks and Standards.



3.4.2 Western Australian Council of Social Service

Within the community sector there is an increasing awareness of the importance of effective business
and management practices, particularly for organisations accountable for managing government funds
and grants. WACOSS‟ Organisation Development Services offers training and consulting programs to
build and strengthen the capacity of the community sector.        In providing these services we add
confidence and skills to the sector and contribute to the long term economic, social and environmental
prosperity and sustainability of Western Australia.


WACOSS‟ expertise in this area was acknowledged in 2005 when we won the Strengthening the
Community Services Industry category at the 2005 Community Services Industry Awards.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                              Page 13 of 53
3.4.3 Infoxchange Australia

Infoxchange Australia is a not-for-profit organisation that works for social justice and social equality by
empowering people through access to technology.


Infoxchange Australia provides a full range of ICT and telecommunications services for individuals, not-
for-profit and the community sector - from computers, internet connectivity and helpdesk assistance, to
web-based applications and multimedia services, training and online information services. Infoxchange
also draws on these varied and unique resources to successfully run complex social projects
empowering disenfranchised and disadvantaged communities.



3.4.4 Western Australian Telecentre Support Branch

The WA Telecentre Support Branch through the Telecentre Network‟s established infrastructure of
technology and services enables communities to provide organisations with unique service delivery
options in regional towns within Western Australia. A partnership with the Network can help
organisations:


      Raise their profile in regional Western Australia.
      Identify cost effective solutions to the challenges of regional service delivery.
      Deliver products and services in a community friendly environment.
      Establish a balance between face-to-face and online service delivery.
      Achieve greater client access to information and services through a locally based “shopfront”.
      Break into new markets by promoting and delivering initiatives, services and programs that are
       customised at a local level for target markets.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                   Page 14 of 53
3.5   Information Communication Technology Expertise

This consortium represents the unification of a broad representation of the not-for-profit sector. During
the development of this proposal several ICT specialist individuals and companies have been consulted.
However, at this early stage, the Consortium felt their representation within the group may cause a
conflict of interest as the project is latter designed to contract these consultants.


The expertise of the key agencies of the Consortium is outlined below. For other agencies of the
Consortium see Appendix 4



3.5.1 Western Australian Council of Social Service

WACOSS has contact with numerous community service organisations on a daily basis, which enables
us to become acutely aware of the ICT challenges and issues faced by these organisations.



3.5.2 Infoxchange Australia

Infoxchange Australia is the longest serving not-for-profit social enterprise company in Australia focusing
on community development using information technology as the primary tool to create positive social
change. Infoxchange has been serving the community sector since 1989.


Infoxchange Australia provides services throughout Western Australia from our offices located in Bibra
Lake, Kwinana and Esperance. Infoxchange Australia's mission is Technology for Social Justice. It
offers services to the not-for-profit Sector that stretch from computer recycling and internet service
provision to database and online information/content management to web site design and hosting to a
wide curriculum of computer training.


Over the last decade it has become focused on the delivery of a wide range of ICT solutions for
community building purposes.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                   Page 15 of 53
3.5.3 Western Australian Telecentre Support Branch

Established in 1991, the Western Australian Telecentre Network is a cooperative network of over 100
Telecentres located across the State from Wyndham to Walpole, providing rural and regional
communities with local access to information, services and technology.


Telecentres are friendly, not for profit, community owned and managed facilities, providing regional
Western Australians with access to:


      Computer technology
      High-speed internet access
      Two-way 128kb videoconferencing facilities
      Printing and photocopying services
      Fax machines
      Government, Community and Business information and referral services
      Satellite teaching and training facilities


Recent initiatives managed by the Telecentre Support Branch include:


      Establishing Modular Interactive Telecommunications Environments (MITES)
       MITES are purpose built transportable buildings of 14.4m x 4.2m containing IT hardware and
       furniture and are designed for communities that do not have any existing or planned
       infrastructure to accommodate a „Standard‟ Telecentre. The MITE Program provides an
       opportunity for communities located more than 500k from Perth to enjoy the benefits of a
       Telecentre.
      Establishing Telecentres in Remote Indigenous Communities
       Eight Telecentres are being established in remote Indigenous communities so that residents can
       access the range of services these facilities provide.
      Establishing Telecentre Access Points
       Telecentre Access Point (TAP) program provides communities that are too small to establish a
       full Telecentre with the opportunity to establish Internet access for the community.
      Establishing Broadband in Telecentres
       The broadband project was established to ensure Telecentres could continue to provide their
       clients with access to suitable Internet speeds to conduct On-line business.
      Establishing videoconferencing in Telecentres and in remote Indigenous communities
       This project was established to ensure all Telecentres could provide a community accessible
       videoconferencing service to their communities.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                     Page 16 of 53
4. PROJECT MANAGEMENT

The Lead Agency and Core Members of the Consortium will oversee the Project. These are:

       Community Sector Services
       Western Australian Council of Social Service Inc
       Infoxchange Australia Inc
       Western Australian Telecentre Support Branch


It will be project managed by Community Sector Services (CSS) with regular reporting to the above
mentioned core agencies. Meetings between partners will be administered by CSS. The wider
Consortium and Reference Group will provide input and contribute to planning and ongoing development
of the project.


A Project Leader will be recruited and employed to develop and manage the Project. Volunteers will be
used where necessary and appropriate.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                              Page 17 of 53
5. OUR APPROACH TO THE INITIATIVE
5.1   Project Planning




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006   Page 18 of 53
6. BUSINESS AND COMMUNITY SECTOR ENGAGEMENT

The success of this project is highly dependent on the support and engagement of both the ICT business
and community services sector. For this reason, significant time has already been invested by the
Consortium to ensure we have a broad cross section of community service organisations, ie:


                  o   Human Service
                              Health
                              Disability
                              Welfare
                              Youth
                              Aged care
                              Indigenous
                  o   Animal Welfare
                  o   Volunteering
                  o   Arts
                  o   Local Government


The extensive networks of the Consortium will be fully utilised to ensure broad sector involvement.


In developing this proposal, wide consultation has also occurred with potential business partners,
specifically ICT specialists. These partnerships will be further developed as the project progresses.


Stage three of this proposal is to conduct field research with broad not-for-profit Sector. It is envisaged
that a number of strategies will be engaged to do this. They are;


      Web based survey
      Telephonic survey
      Face-to-fact focus groups (utilising the Telecentre Network)


The wide network base of the Consortium has resulted in a significant level of interest and support for
this Project across the not-for-profit Sector. The extensive Consortium networks will be utilised
thoroughly to further build on this interest and support for the Project and ensure successful
implementation.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                   Page 19 of 53
7. ENVIRONMENTAL SCAN


A significant portion of this Project is invested in the Environmental Scan stage. To date, preliminary
research has identified extensive similar projects in both the UK and Canada. The excellent work in
these projects will be built upon in the development of this Project. Where relevant, the work undertaken
will be applied within the West Australian context.


During the development of this proposal a strong relationship with Nicola Thompson(Head of ICT Hub,
UK) has developed. The UK ICT Hub is a group of voluntary sector organisations who have come
together to plan and deliver a co-ordinated framework of ICT guidance, good practice, advice and
support for voluntary and community organisations, accessible at a local level. The Hub is funded by the
UK Home Office.


Nicola has offered significant future support for this Project.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                 Page 20 of 53
8. EVALUATION

This Project has been broken down into stages: Establishment; Environmental Scan and Preliminary
Research, Field Research, Strategy Development, Business Plan Development. Each of these stages
has a series of outcomes or objectives, which will be measured by Key Performance Indicators. Key
Performance Indicators are quantifiable measurements, agreed to beforehand, that reflect the critical
success factors of an activity or project. Measurement of these KPI‟s will form the primary evaluation
tool for this Proposal.


Establishment


Outcome/Objective:


            o   Determine appointment of appropriate staffing and resources for this Project as per
                agreed budget.
            o   Rework and refine Project Plan and Consortium Terms of Reference.


KPI‟s:
            o   Appointment of staff and identification of resources
            o   Signoff by Consortium on refined Project Plan and Terms of Reference




Environmental Scan and Preliminary Research


Outcome/Objective:


            o   Extensive review of state, national and international trends / research / issues in ICT for
                the not-for-profit Sector.
            o   Design, conduct and provide feedback on broad consultation process (focus groups) to
                elicit discussion about priorities for ICT issues / barriers / resources for the not-for-profit
                Sector.


KPI‟s:
            o   Documented results for research tabled to Consortium Project Steering Group by end of
                2nd month of project.
            o   Development of Research brief by end of 2nd month




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                      Page 21 of 53
Field Research


Outcome/Objective:


          o   Extensive state-wide research of ICT usage, requirements and needs with in the not-for-
              profit Sector.


KPI‟s:
          o   Research conducted with over 500 not-for-profit organisations.
          o   At least 8 focus groups held with no less than eight participants each (4 regional and 4
              metro).
          o   Documented results of research tabled to Consortium Project Steering Group by middle of
              5th month of the Project.


Strategy Development


Outcome/Objective:


          o   Refine and consult with Consortium Reference Group to review research and consultation
              findings.
          o   Use of co-opted experience, specialist consultants and Reference Group to develop,
              refine and finalise recommended strategy to address the consultation and research
              findings.
          o   Lay foundations for network and/or strategic ICT partnerships for the not-for-profit Sector.


KPI‟s:
          o   Consortium Reference Group is consolidated by mid 7th month of the Project.
          o   Consortium Reference Group is presented with documented first draft strategies by
              middle of 6th month of the Project.
          o   Consortium Reference Group signs off on suggested strategies by end of 7th month of
              the Project.
          o   ICT partnerships or networks are identified and documented by end of 7th month of the
              Project.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                  Page 22 of 53
Business Plan Development


Outcome/Objective:


          o   Production of a Business Plan which will be the basis for a future ICT project which
              addresses:
                    Promotion / Marketing of outcomes of such a project
                    Sustainability of the outcomes for such a project
                    Risk Management for implementation of project
                    Implementation strategy for such a project
                    Evaluation strategy for such a project
          o   Feedback and circulation to Consortium Reference Group of the final project plan.


KPI‟s:
          o   Consortium      Reference      Group   receives   draft   Business    Plan    (with    appropriate
              consideration    given   to:    Promotion/Marketing,      Sustainability,    Risk     Management,
              Implementation and Evaluation) by end of 9th month of the Project.
          o   Signoff by Reference Group on final Business Plan by middle of 10th month of the
              Project.
          o   Signoff by Reference Group on final Project Proposal by end for the next phase by end of
              10th month of the Project.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                         Page 23 of 53
9. REFEREES


Ms Julie Waylen
Director, Non Government Policy and Funding
Department for Community Development
Telephone: (08) 9222 2717


Email: julie.waylen@dcd.wa.gov.au




Mr Tim Atterton
Executive Director
The BankWest Entrepreneurship & Business Development
Curtin Business School
Telephone: (08) 9266 4545


Email: tim.atterton@cbs.curtin.edu.au




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006              Page 24 of 53
10. BUDGET

              Lotterywest ICT Consortium - Project Budget



              EXPENSE ITEMS                                     Total $           Notes

              ADMINISTRATION AND GOVERNANCE
              Staff Recruitment                                   1,400
              Salary- Senior Project Leader (incl oncosts)       64,000
              Consultant Fees- Short term project staff          28,000
                                                                          regional member, 2
              Steering Committee - Travel Expenses                  800   trips
              Office Accommodation & Expenses                     2,500
              Computer & Phone Setup Expenses - Hardware          3,500
              Telephone & Internet Usage                          2,200
              General Stationery purchases                          300
              Postage                                               500
              Web Development                                     3,000
              Parking                                               200
              Subscriptions/Membership                              200
              Staff Travel Regional Mileage/ Accommodation        5,000   3 regional trip
              Events                                              3,800
              Local Travel                                        1,200


              Project Management (10%)                           11,660


              Total Project Expenses                            128,260



10.1 In-kind Contribution

The members of the Consortium will provide in-kind support to this Project in the form of time, expertise,
meeting rooms, initial co-ordination, regional network access via telecentres and direct access to other
existing extensive networks




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                      Page 25 of 53
11.    CONCLUSION

On behalf of the Consortium, we are all very keen to work collaboratively and contribute to the
implementation of activities that foster and encourage optimum ICT outcomes for the not-for-profit Sector
of Western Australia.


As part of our Expression of Interest application we would also like to extend the opportunity to
representatives from Lotterywest to meet with the Consortium and discuss our application further.



11.1 Contact for this Application

Ms Wendy Lamotte
Manager, Member and Sector Development
Western Australian Council of Social Service Inc.
Telephone: (08) 9420 7222
Mobile: 0427 981 461
Email: wendy@wacoss.org.au




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                 Page 26 of 53
             12. APPENDIX 1 – ICT Consortium: Proposed Structure




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                          Page 27 of 53
                                                     ICT CONSORTIUM – PROPOSED STRUCTURE




                                                                            LEAD AGENCY

                                                                      Community Sector Services




                           CORE MEMBER                                     CORE MEMBER                                     CORE MEMBER
                     (HUMAN SERVICE SECTOR)                                 (I.T. SECTOR)                             (REGIONAL/STATEWIDE)
                     Western Australian Council of                            Infoxchange                           Western Australian Telecentre
                           Social Service                                                                                 Support Branch



                                                                        OTHER MEMBERS
                    Technology Assisting Disability WA, Western Australian Community Foundation, Country Arts WA, Geraldton Resource Centre
                    (Mr Zane D‟Mello), Western Australian Network of Alcohol and other Drug Agencies, RSPCA, Scoop Community, UnitingCare
                        West, Relationships Australia (WA), Western Australian Association for Mental Health, Volunteering Western Australia




                                                                 PROPOSED REFERENCE GROUP

                     It is proposed that the Reference Group will consist of representatives from all peak bodies of the Western Australian not-for-
                                                           profit Sector and other interested organisations.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                      Page 28 of 53
13. APPENDIX 2 – ICT Consortium Members: Relevant Consortium expertise




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                   Page 29 of 53
13.1 Technology Assisting Disability WA


In an effort to maximise its ICT potential Technology Assisting Disability WA (TADWA) has forged strong
strategic partnerships with Microsoft and the WA Government. We are one of only a small group of
Microsoft Accredited Refurbishers (MAR) offering a state-wide service.       Through this arrangement
TADWA gets access to low cost software that can assist people with disabilities, the frail aged and those
who care for them to have word processing, spreadsheet, internet and email programs. As a Microsoft
Unlimited Potential training provider we can also ensure that customers get supportive small group
training and introductory information to computers.     Technology access and training assists these
disadvantaged populations in connecting their communities, increasing employability, and participating
positively in society.


TADWA was recently selected as the only Perth based, state-wide, “Community Re-Use” State
Government Panel member with a focus on environmental sustainability and building community ICT
capacity and promote sustainability. Through this arrangement TADWA will be able to receive stock
from WA Government agencies should they wish to send this ICT to be refurbished.



13.2 Western Australian Community Foundation

Western Australian Community Foundation has two years project management experience in managing
grants and sponsorships with the total value of $450,000 pa. The collective staff and board have an
exemplary track record in managing grants and projects of this kind.


Kathryn Sydney-Smith, the CEO, has 14 years experience in the not-for-profit Sector managing teams,
campaigns and projects.    In previous roles she has secured and managed grants from Healthway
(Smarter than Smoking $2.25m /5yrs), Tupperware Australian ($400,000), IGA ($427,000/2 yrs) and
Myer Foundation $25,000. Kathryn's formal qualifications include BSc Hons, MPHE and she is currently
completing a Masters of Marketing at Monash University.


The Foundation utilises a chartered accountant to prepare its monthly reports, these are then reviewed
by the Finance and Investment Sub committee prior to them being accepted by the WACF Board.
Further to this, KPMG provide pro-bono tax advice.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                 Page 30 of 53
13.3 Country Arts WA

Country Arts WA is the state‟s peak regional arts development and engagement organisation, which is
focused on creativity to build community capacity in regional WA. Each year, Country Arts WA delivers
professional performing arts performances in regional communities. The role of Country Arts WA is to
ensure that the tours are delivered in the most effective and efficient manner, that the local presenters
are well supported and given assistance in the marketing and presentation of the show and that the local
facilities are ready to receive the touring company.



13.4 Geraldton Resource Centre (Mr Zane D’Mello)

Mr Zane D‟Mello will represent the Geraldton Resource Centre on this Consortium.              Zane, the
Coordinator of the Centre, has been involved with non-government human service organisations for 15
years. In that time he has been participated in a number of collaborative community development
processes, including the development of a Paralegal course for Community Legal Centres and Legal Aid
WA, the WACOSS Mid West Community Services Network, and the Mid West Emergency Relief
Network. He was a member of the Steering Committee for the Carnarvon Social Research Project and a
member of the Foodbank Geraldton Steering Committee.


Zane has a Masters degree in Business Administration and is currently a Doctoral student in Business
Administration (Information Technology).



13.5 Western Australian Network of Alcohol and other Drug Agencies

The Western Australian Network of Alcohol and other Drug Agencies (WANADA) has over 90 member
agencies and supports many more in its role as peak body. WANADA consults with the alcohol and
other drug (AOD) Sector formally and informally on a regular basis, identifying sector needs and priority
issues in order to represent and advocate for those needs and issues. We also coordinate, promote,
support and implement workforce development and capacity building initiatives. Through it‟s Quality
Framework Implementation Support Project WANADA has developed and maintains an issues register
for the sector, which is prioritised by sector representatives and promoted for government / stakeholder
action. WANADA is also routinely actively involved in sector data management and evaluation steering
committees for standardised data management technology development.


As peak body for the AOD education, prevention, treatment and support sector, WANADA has a key
objective area of Sector Promotion and Communication. Strategies adopted by for this objective include:
coordinating information sharing opportunities, a weekly E-New of sector relevant updates and
information, developing resources including directories and information sheets for workers in other
sectors (GP‟s, pharmacists, police, teachers, etc).

ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                 Page 31 of 53
WANADA is involved in a range of state and national planning committees. Many activities emerging
from those committees have been identified as most appropriately implemented and managed by
WANADA as an independent body, working in partnership and/or collaboration with other stakeholders.



13.6 UnitingCare West (previously Wesley Mission Perth)

130 staff and 220 volunteers will be connected through IT facilities, which will involve e-mail. Intra-net
and website system supported by Denver Technology, also Denver Technology will be offering training
to up skill all staff and volunteers.



13.7 Relationships Australia (WA)

Relationships Australia is a community based not-for-profit organisation that has no religious affiliation,
committed to providing the best possible counselling, mediation and education services in a professional,
relaxed and confidential environment.


With over 160 staff and 14 locations throughout the State, Relationships Australia (WA) has recently
been involved in a number of local and national ICT projects. In it‟s everyday activities, Relationships
Australia (WA) is currently being required to deal with increasingly complex issues around client data,
referral processes, use of common data across agencies and multiple reporting processes.


Recent national and local projects have involved an infrastructure upgrade and consolidation,
implementation of HR and Financial Business applications, Content Management System and Intranet /
Collaboration spaces. The national projects have been useful in understanding the variation of
requirements that exist across different locations and organisations, and the challenges involved in
catering to the individual requirements while at the same time capitalising on the opportunities that exist
when the scale of ICT projects are increased.


Relationships Australia (WA) was also a partner in the mensplace community development project
aimed at supporting agencies and service providers in working with dads. In that context the project
looked at the issues around online services directories, knowledgebases, existing taxonomies / service
classifications and the dissemination of event information. The project highlighted the opportunities that
exist for Government, not-for-profit and commercial organisations to collaborate to provide higher quality
information to other service providers and to our community.


It was from this project that the application to Lotterywest for the "CommunityPlace" proof of concept was
developed. Discussions with Lotterywest regarding the submission, and subsequent policy discussions,
helped create the current dialogue into which the Expression of Interest has been released.
ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                   Page 32 of 53
13.8 Volunteering Western Australia

Volunteering Western Australia (VWA) is the peak body for volunteering, incorporated in 1989, and
represents over 300 volunteer-involving community organisations (Member Agencies) in the not-for-profit
Sector.


VWA is a partner organisation with State and National Volunteer Centre peak bodies and has recently
participated in a National Volunteer Scoping Project. This Project involved planning the research scope
of the project, implementing the project with a contracted consultant and managing the development of
the project and finally implementing the outcomes of the project.


VWA is currently the responsible organisation in an innovative project involving Lotterywest, Curtin
University, and the Volunteering Secretariat of the Department for Community Development.



13.9 Western Australian Association for Mental Health

The Western Australian Association for Mental Health (WAAMH) is the peak mental health
representative body in Western Australia for non-government not-for-profit agencies that operate for the
benefit of people affected by mental illness.


In the past 2 years WAAMH has worked with other agencies or peaks to deliver a number of activities.
These range from full day events on depression in older people with Carers Association WA and
National Seniors Association during Seniors Week 2005, to two Forums with Youth Affairs Council of WA
on homelessness, young people and mental illness. The results of the second event were used to inform
submissions to the Minister of Health and the Department of Health on the needs of young homeless
people with mental illness.


Two recent Lotterywest funded projects were for joint work by WAAMH and Community Housing
Coalition of WA (CHCWA) with reference to furniture grants for the Independent Living Programme.


WAAMH was a founding member, along with CHCWA, in the development of the Community Sector
Services, which has enabled many community agencies to access Insurance at affordable rates.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                Page 33 of 53
13.10 RSPCA WA

The RSPCA in Western Australia is a not for profit, non-government, charity organisation that relies
heavily on the generosity of the community donations to help care for animals, and uphold and enforce
the Animal Welfare Act.


As such our organisation is always seeking funding from various corporate bodies as well as the general
public to assist us in providing animal welfare opportunities with in the community. This entails planning,
implementing and managing individual and collaborative projects for ourselves and with like minded
groups.



13.11 Scoop Community (Mr David Roberts)

My relevant expertise spans over two decades of participation in both large and small initiatives, some
state and some national. The development of Anglicare Australia, of which I was a founding member and
treasurer, grew from a group of six CEO's to over one hundred and fifty organisations representing more
than $500 million p.a. expenditure in the fifteen years I participated.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                   Page 34 of 53
14. APPENDIX 3 – ICT Consortium Members: Organisation development and
                             capacity building




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                  Page 35 of 53
14.1 Technology Assisting Disability WA


TADWA has worked closely with a number of community non-for-profit organisations to increase their
ICT capacity by installing refurbished technology to improve their effectiveness and efficiency. These
organisations include, Cat Haven, Bayswater Echo, We Can Community Services and other church and
international aid groups. This support has focused on assessing the ICT needs, planning an appropriate
application of technology (both hardware and software), managing the rollout and providing follow-up
technical support and training.



14.2 Western Australian Community Foundation

Western Australian Community Foundation is in itself a community capacity building tool. Its charter is to
support and strengthen Western Australian communities by growing and distributing endowed funds, and
encouraging the sharing of knowledge to meet emerging needs. Through it efforts to achieve this it
works with metropolitan and regional communities. These include those defined by geography and / or
common interest group.


WACF‟s work involves skills and arming communities to strengthen their self-reliance – and improve
their economic base through building endowed funds for the future.



14.3 Country Arts WA

Country Arts WA undertakes four key activities to support and sustain regional arts development focused
on:


         Building community capacity.
         Adding to community networks.
         Lifting the self-esteem of organisers and participants and enhancing the broader confidence of
          communities.
         Improving local quality of regional life.
         Generating activities that bring people of diverse ages and cultural backgrounds together.


This engagement with the performing arts offers rural, regional and remote towns access to some of
Western Australia‟s and Australia‟s best performers and helps to build local skills for long-term
community sustainability.       The skills learned and applied in presenting these events, can then be
transferred to assist other local events.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                    Page 36 of 53
14.4 Geraldton Resource Centre (Mr Zane D’Mello)

The Geraldton Resource Centre has been awarded the 2005 Prime Minister‟s Small Business of the
Year (Training Excellence) and the 2004 and 2006 Western Australian Consumer Protection Award.
The Geraldton Resource Centre has received these awards based on the Centre‟s capacity building and
knowledge management business model.



14.5 Western Australian Network of Alcohol and other Drug Agencies

Capacity Building and Workforce (including organisational) Development is one of WANADA‟s key
objective areas. WANADA has researched, developed, implemented and managed a range of workforce
development/capacity building initiatives, including:


      Development of the Western Australian AOD Sector Quality Framework and supporting its
       implementation across 85 agencies in WA (including over 30 Aboriginal specific/community
       controlled organisations). Stakeholders, other than the 85 services and their staff, have included
       government bodies of the Drug and Alcohol Office, Office of Aboriginal Health, Office of
       Aboriginal and Torres Straight Islander Health, Department of Health and Ageing National Illicit
       Drug Strategy, and other funders including Lotterywest and the Alcohol Education and
       Rehabilitation Foundation.


      Planning and implementation of national workforce development consultations, of which
       WANADA managed and conducted the Western Australian and Northern Territory jurisdiction.
       This was in partnership with other state peak bodies in New South Wales and Victoria, the
       national peak body, and a national research organisation, and the Alcohol Education and
       Rehabilitation Foundation as funders and promoters.


      Planning, implementing and managing of GP liaison for the non-government AOD Sector.
       Collaborators in this project to date have included the AOD service sector, relevant government
       bodies, state GP Divisions, GPs, national GP Division representatives, etc.


      Planning, implementation and managing of a state-wide Aboriginal alcohol and other drug
       organisations and workers network. This network is still in its infancy, however the collaborators
       to date include the Aboriginal workers and organisations, relevant funding bodies, other state and
       WA Aboriginal peak bodies, etc.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                 Page 37 of 53
14.6 UnitingCare West (previously Wesley Mission Perth)

The merger of 8 well established and community connected Wesley Mission and Uniting Church
agencies/services across 23 localities to form UnitingCare West, brings with it the local networks that are
vital for the development of community capacity building capabilities within UnitingCare West.
Amalgamation of the 8 agencies/services will bring organisational efficiencies, reducing duplication and
emphasizing quality and an increase in the continuum of care for all clients.



14.7 Volunteering Western Australia

VWA is currently working with many small communities in the Midwest and Gascoyne Regions of
Western Australia to set up a volunteering network. This network will enable the small communities to
manage their own volunteer programs and to share resources and support each other.

14.8 Western Australian Association for Mental Health

The Western Australian Association for Mental Health supports and encourages the development of the
non-government not-for-profit mental health sector for the benefit of people affected by mental illness.


Recently after a number of years the Office of Mental Health with support and assistance from WAAMH
developed Standards for non-government mental health service providers. WAAMH worked hard to
ensure that funding was obtained to enable the implementation of these Standards and is now working
with agencies in the implementation phase. This has involved developing a support position within the
agency, a website, development and delivery of 9 workshops spread over 18 months, and a regional
country visiting service. Funding was obtained to ensure that all regional and remote services would be
able to attend every workshop, and have at least two visits by the support person. Additionally funding
has been obtained to set up a „mentoring programs‟ for services.

14.9 RSPCA WA

Senior management at RSPCA WA comprises a strong balanced team led by our CEO, Mr Steve
Vanstan. Management areas comprise of Inspectorate, Education and Animal Welfare, Fundraising and
Development, Public Relations and Corporate Services.

14.10 Scoop Community (Mr David Roberts)

This is the area in which I may be able to make my best contribution. I have a long track record and over
twenty five years experience as CEO in the not for profit and corporate sectors. Over the last decade or
so over ten programs I have developed from scratch have been at least finalists in the state Community
Service Industry Awards.

ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                   Page 38 of 53
  15. APPENDIX 4 – ICT Consortium Members: Information communication
                           technology expertise




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                   Page 39 of 53
15.1 Technology Assisting Disability WA


TADWA is always looking and reviewing ICT trends and developments. We utilize and support our own
3 server, 25 workstation, LAN environment, running Microsoft Windows 2000 Small Business Server and
Microsoft Windows 2003 Server. We run training for customers and volunteers to assist them access
computer technology.


TADWA have developed and support a number of community-based websites that provide information to
the disability field. The modified vehicles website (www.modified-vehicles.org.au) provides an internet
based marketplace for buyers and sellers of new and second hand vehicles and mobility equipment
which have been modified for people with disabilities. TADWA also provides a members forum that
allows customers, volunteers, members and interested people in the community to chat and exchange
ideas.


TADWA believes that supporting our customers is paramount. We prefer to engage our customers in 2
year service contract at a low cost, providing them a standard package refurbished computer (desktop or
laptop) for free.   We offer our customers regular opportunities to upgrade their system.      We use
Microsoft Remote Assistance (a feature of Windows XP) to provide helpdesk support as well as on-site
visits and phone based technical support.


TADWA operates our own intranet project monitoring database that provides detailed recording of
service delivery and regular reporting options to management and our funding bodies including reporting
to the Health Department on our HACC service delivery.


TADWA prides itself on its ability to provide ICT solutions that are customised to individual needs (for
example, have specialist software for the vision impaired) and serve to bridge the technology divide for
people who might otherwise be socially isolated.



15.2 Country Arts WA

Country Arts WA has recently completed an intensive ICT implementation project funded by Lotterywest.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                Page 40 of 53
15.3 Geraldton Resource Centre (Mr Zane D’Mello)

The Geraldton Resource Centre representative on this Consortium will be Mr Zane D'Mello, Coordinator
of the Centre. Zane has recently planned and implemented the ICT infrastructure for the Geraldton
Resource Centre. He is currently developing a model that aims to utilise ICT to draw out specialist
expertise from metropolitan non-government human service organisations to regional areas.


Zane has a Masters degree in Business Administration and is currently a Doctoral student in Business
Administration (Information Technology).



15.4 Western Australian Network of Alcohol and other Drug Agencies

WANADA, as peak body for the AOD education, prevention, treatment and support Sector, has a key
objective area of Sector Promotion and Communication. Strategies adopted by WANADA for this
objective include: coordinating information sharing opportunities, a weekly E-New of sector relevant
updates and information, developing resources including directories and information sheets for workers
in other sectors (GP‟s, pharmacists, police, teachers, etc).


WANADA has and manages its own website and IT needs on minimal resources. Most agency members
of WANADA, even those in very remote locations, have Internet and email access.


WANADA communicates with the sector, in person and on location as frequently as possible and
continually seeks funds to support networking of regional managers and workers to break down the
isolation of remote work and to support information sharing professional development and peer support.
IT Communication is important, but is not a substitute.



15.5 RSPCA WA

The RSPCA relies on having an integrated IT system for communications between staff in the field and
based in our Malaga Headquarters as well as normal intra-net and inter-net communications.


Because of the nature of how we receive our funding it is essential that, whatever software system we
utilise, it provides a cross reference between all sections of the RSPCA‟s operation. It is in this area that
we believe that we would be able to assist the bid as an end user of software that can be utilised by a
wide range of not for profit, charity based welfare organisations.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                    Page 41 of 53
15.6 UnitingCare West (previously Wesley Mission Perth)

UnitingCare West is part of a national organization UnitingCare which gives it access to facilities that
smaller agencies are unable to access as readily, thus every part of the organization will have the most
up to date form of technical access to training which will result in quality care for clients.



15.7 Relationships Australia WA

Relationships Australia (WA) has recently been involved in a number of local and national ICT projects.
In its everyday activities, Relationships Australia (WA) is required to deal with increasingly complex
issues around client data, referral processes, use of common data across agencies and multiple
reporting processes.


Recent national and local projects have involved an infrastructure upgrade and consolidation,
implementation of HR and Financial Business applications, Content Management System and Intranet /
Collaboration spaces. The national projects have been useful in understanding the variation of
requirements that exist across different locations and organisations, and the challenges involved in
catering to the individual requirements while at the same time capitalising on the opportunities that exist
when the scale of ICT projects are increased.



15.8 Volunteering Western Australia

VWA has supported approximately 40 volunteer-involving organisations for a number of years with
software programs designed to manage their volunteers and their volunteer opportunities.


VWA has also recently worked with an ICT company to design a web-based data management system.



15.9 Scoop Community (Mr David Roberts)

Whilst I understand overall strategies and information communication technology plans I have limited
technical skills. However Scoop, who I represent, have considerable skill in this area.




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                                                        Page 42 of 53
     16. ATTACHMENT 1 – Community Sector Services Inc. Constitution




ICT CONSORTIUM PROJECT PROPOSAL JUNE 2006                    Page 43 of 53
RULES OF COMMUNITY SECTOR SERVICES INC.




               PO Box 8251, Perth Business Centre, PERTH WA 6849
                   Ph: 08 9221 7933, Fax: 08 9221 7944,
                                                                                      th
     CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002


       RULES OF THE ASSOCIATION

NAME OF THE ASSOCIATION

1.   The name of the Association will be Community Sector Services Inc and is referred to in these
     rules as the Association.

OBJECTS OF THE ASSOCIATION

2.   The objects of the Association are as follows:
     (a)  To provide access to a wide range of financial and administrative services with the aim of
          improving service delivery and reducing the cost of operation for non-profit community
          organisations in Western Australia;
     (b)  To research and monitor the financial and administrative needs of non-profit community
          organisations in Western Australia; and
     (c)  To establish and pilot innovative approaches to address identified financial and
          administrative needs of non-profit community organisations in Western Australia.

3.   The Association has the power to do any lawful thing which promotes or is incidental to the
     promotion of the objects of the Association.

4.   The income of the Association must be applied solely towards the promotion of the objects of
     the Association. No portion of the income or the property will be paid, transferred or distributed
     directly or indirectly to the members of the Association.

5.   Nothing in clause 4 of these rules will prevent the payment in good faith for remuneration to any
     officer or employee of the Association or any person in return for services rendered to the
     Association.

INTERPRETATION

6.   For the purposes of these rules, unless the contrary intention appears:
     (a)   The word 'member' means a member of the Association.
     (b)   The use of a word in the singular includes the plural of that word and vice versa.
     (c)   The phrase „peak bodies‟ means not-for-profit organisations in the community services
           sector that have as their full members predominantly other not-for-profit organisations.

MEMBERSHIP

7.   The following persons may be members of the Association:
     (a)   Peak bodies who are approved for membership by the members in General meeting;
     (b)   Those persons or organisations who subscribe to the objects of the Association and who
           are approved for membership by the members in General Meeting. These members will
           be known as associate members; and
     (c)   The members in General Meeting may decide to approve any person or organisation as
           an honorary member of the Association.

     Only those persons mentioned in sub-clause (a) of this clause will have the right to vote in
     meetings of the Association.

8.   A person or organisation applying for membership must forward to the secretary of the
     Association an application for membership together with the sum equivalent to the annual
     subscription of the Association. This sum will be returned to the applicant if the application is
     refused. Every application for membership must be considered by the Management Committee
     of the Association at the first meeting after the application is made. If the application is
     approved, then the name of the applicant and the other necessary particulars must be entered
     into the register of members.

9.   Every member's name and postal address must be entered into a register of members to be
     kept by the secretary of the Association.
                                                                                      th
      CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002



CESSATION OF MEMBERSHIP

10.   A member will cease to be a member if that member:
      (a)  dies;
      (b)  is expelled;
      (c)  withdraws from the Association by notice in writing;
      (d)  is wound up; or
      (e)  fails to pay the annual subscription to the Association within 3 calender months of it
           falling due unless the members in General Meeting resolve otherwise.

11.   Any member may withdraw from the Association by giving the Secretary 21 days notice in
      writing of the member's intention to do so.

EXPULSION FROM MEMBERSHIP

12.   A member may be expelled by a resolution carried in accordance with clause 28 of these rules
      at a meeting of the Association of which notice has been duly given. A complaint must be sent
      to such member by the Association's secretary at least 1 calendar month before such meeting.
      The complaint must:
      (a)   contain the particulars of the conduct complained of;
      (b)   call upon the member to answer the complaint; and
      (c)   call upon the member to attend the meeting called under this clause.

At this meeting the members must consider the evidence in support of the complaint and any
       evidence the member places before the meeting. If, on due notice having been served upon the
       member, the member fails to attend the meeting without due cause, the meeting may proceed
       in the member's absence.

13.   A person or organisation expelled from membership will be deemed an associate member for
      28 days after the resolution to expel that member has been carried under clause 12 of these
      rules, exclusive of the day on which that resolution is carried.

14.   A person or organisation who has been expelled from membership of the Association in
      accordance with clauses 12 and 13 of these rules may be re-admitted to membership of the
      Association by a resolution carried in accordance with clause 28 of these rules.

MEMBERSHIP FEES

15.   The fees and annual subscriptions for membership of the Association will be that amount
      decided from time to time by the members at the Annual General Meeting.

POWERS OF THE ASSOCIATION

16.   The Association will have the following powers in addition to and without prejudice to any other
      power in these rules expressed or implied under or by virtue of the provisions of the
      Associations Incorporation Act (WA) as amended:
      (a)   to do all things necessary to incorporate the Association under the provisions of the
            Associations Incorporations Act (WA) as amended;
      (b)   to build, purchase, lease or otherwise acquire dwellings and other buildings and to
            purchase lease or otherwise acquire land to be used for dwellings pursuance of the
            Association's objects;
      (c)   to hold in the name of the Association any dwellings or other buildings or land acquired
            pursuant to the Association's objects;
      (d)   to dispose of, lease, or mortgage dwellings or other buildings built, purchased, leased or
            otherwise acquired by the Association;
      (e)   to grant licences or permits to use, occupy, or reside in buildings built, purchased, leased
            or otherwise acquired by the Association;
                                                                                       th
      CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002


      (f)   to construct, maintain, alter, add to, or demolish any buildings or works on property held
            in the name of the Association as considered necessary or convenient for the purposes
            of the Association;
      (g)   to purchase, lease, take in, hire or otherwise acquire and in any way dispose of any
            fixtures or other items which may be used by or be associated with the use of dwellings
            held in the name of the Association;
      (h)   to borrow money or to receive grants or advances of money, including public monies, in
            order to assist the Association to build, purchase, lease, or otherwise acquire
            accommodation or fixtures and to purchase, lease or otherwise acquire land to be used
            for such accommodation;
      (i)   to determine from time to time the conditions upon which the Association will borrow
            money;
      (j)   to raise, receive, have, hold, administer and dispose of monies in the form of
            subscriptions, donations, legacies, bequests or as a consequence of fund raising
            activities or otherwise received from any lawful source;
      (k)   to ethically invest and deal with monies of the Association not immediately required for its
            objects, in accordance with the objects of the Association, in any manner in which a
            trustee is authorised under the law of the State to invest trust funds or to deposit that
            money in any financial institution or in authorised bills of exchange or in any other
            securities approved by the members;
      (l)   to enter into arrangements and conclude agreements which the Association, in
            pursuance of its objects, may be required or requested to enter;
      (m)   to take out all necessary or desirable policies of insurance in relation to land or dwellings
            or other buildings built, purchased, leased or acquired by the Association and in relation
            to the contents of those dwellings or other buildings;
      (n)   to employ, instruct, dismiss, remunerate and insure staff and perform other actions
            associated with employment as from time to time may be required for the objects of the
            Association; and
      (o)   to do all other things which are incidental or conducive to the attainment of the objects of
            the Association.

MEETINGS

17.   The Association may hold its first annual general meeting at any time within 18 calendar
      months from the date of the Associations incorporation. From then on, an annual general
      meeting must be held every calendar year, within 4 months after the end of the Association's
      financial year.

18.   The functions of the annual general meeting will be:
      (a)   to receive the Association's account and balance sheets and the auditor's report on
            these;
      (b)   to appoint the Association's auditor;
      (c)   to elect officers from the membership; and
      (d)   to transact any other general business of the Association included in the notice
            convening the meeting.

19.   General meetings must be held at least 2 times per calender year.

20.   A special general meeting may be convened upon a written or oral requisition by not less than
      one-quarter of the members or 4 members, whichever is the smaller number. The purpose for
      which the meeting is convened must be stated in the requisition. If a meeting is not convened
      within 14 days after the delivery of the requisition to the Association, the members who have
      given the requisition may convene a meeting in the manner set out in clause 21. A special
      general meeting must not transact any other business other than that mentioned in the notice
      convening that meeting.
                                                                                         th
        CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002


21.      A general meeting must be convened by at least 7 working days notice. This notice must be
         delivered to every member in writing, either via post electronic means or hand at their address
         as appearing in the register of members stating the time, date and place of the meeting and the
         general nature of the business for which the meeting is convened. The accidental omission of
         notice to, or the non-receipt of notice by, any member will not invalidate the proceedings at the
         general meeting.

PROCEEDINGS AT MEETINGS

22.      No business will be transacted at any meeting of the Association unless a quorum of members
         is present. A quorum is 4 members.

23.      If a meeting is convened on a requisition from members pursuant to clause 20 of these rules,
         and no quorum is present within 30 minutes of the time appointed for the meeting, then that
         meeting will be dissolved. In any other case, if no quorum is present within 30 minutes of the
         time appointed for the meeting, then that meeting will stand adjourned to the same day in the
         next week at the same time and place. If at the adjourned meeting a quorum is not present
         within 30 minutes of the appointed time, the members present will be a quorum.

24.      Nothing in clauses 22 or 23 will allow members to arrange meetings in an unconscionable
         manner or in a way which conflicts with the objects of the Association.

25.      The chairperson of a meeting may, with the consent of a 75% of the members present, adjourn
         any meeting but no business will be transacted at any adjourned meeting other than the
         business not reached or left unfinished from the meeting at which the adjournment took place.

26.      Every adjourned meeting will be deemed a continuation of the original meeting and any
         resolution at the adjourned meeting will be treated as having been passed on the date on which
         it was in fact passed. It will not be necessary to give any notice of an adjournment or of the
         business to be transacted at an adjourned meeting.

27. At each general meeting a chairperson will preside and if there is no chairperson or the
   chairperson is unwilling or unable to act, the members present must elect a member to be the
   chairperson of the meeting.

28. A resolution is carried when all members present at a meeting are in agreement by consensus on
   an issue or where those not in agreement agree not to maintain an objection. If consensus cannot
   be achieved at the meeting when an issue is raised then the issue must, unless otherwise
   provided for in these rules, be put in the form of a resolution. A resolution put to the vote at a
   meeting will, except where a poll is demanded, be decided on a show of hands and subject to a
   two thirds majority of those members present and those present by proxy.

29.      In any vote, whether by a show of hands or a poll, every member present in person or by proxy
         will have one vote.

30. Unless a poll is demanded, if;
      (a)   the chairperson makes a declaration that a resolution on a show of hands has been
            carried, or lost, and;
      (b)   an entry is made to that effect in the book containing the minutes,

         the entry will be conclusive evidence that the resolution is carried or lost.

      31. A poll may be demanded either before or immediately after a vote by a show of hands. The
         demand must be made by 10% of the members present at the meeting, in person or by proxy.
         A demand for a poll me be withdrawn at any time prior to a final count.

32.      If a poll is demanded, it must be taken immediately. The result of a poll will be deemed to be
         the resolution of the Association in meeting.
                                                                                          th
        CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002


APPOINTMENT OF PROXIES

      33. The membership may decide the terms and conditions of appointment of proxies. Any question
         as to the validity of a proxy must be determined by the chairperson whose decision will be final.

VALIDITY OF VOTES

34.      Any question as to the acceptability of any vote, whether tendered in person or by proxy, must
         be determined by the chairperson of the meeting, whose decision will be final.

MANAGEMENT OF THE ASSOCIATION

35.      Members in meetings will appoint a Management Committee to manage the business of the
         Association.

36.      The members in meeting or the Management Committee may from time to time co-opt for any
         period suitable persons, whether members of the Association or not, the assist them.

      37. The Management Committee will consist of the Office Bearers plus at least 2 ordinary
         members.

ELECTION OF OFFICE BEARERS

38.      The members who are acting officers must retire within 3 calender months of the incorporation
         of the Association and a general meeting must be called to fill those offices as the members
         resolve.

39.      All officers of the Association must retire from office at the annual general meeting.

REMOVAL OF OFFICE BEARERS

      40. An officer of the Association may be removed from office by a resolution carried in accordance
         with clause 28 of these rules. The members may then resolve to fill the vacancy created by
         removal of that officer.

      41. An officer of the Association will be deemed to have vacated office if that officer dies, becomes
         bankrupt, or ceases to be a member, or is absent from 4 consecutive meetings of the
         Management Committee without due cause.

DECLARATION OF INTEREST

42.      All officers of the Association shall acquaint themselves and abide by the provisions of the
         Association Incorporations Act 1987 that relate to Disclosure of Interest. All officers, staff and
         members of other committees of the Association shall, in writing to the Secretary, declare their
         interest.

OFFICERS

43.      The officers of the Association will be a chairperson, a treasurer and a secretary and any other
         officers as the members in meeting resolve to appoint.

FUNCTIONS OF OFFICERS

44.      The duties of the chairperson will include:
         (a)   to facilitate the meetings of the Association; and
         (b)   to represent the Association when required.

      45. The duties of the secretary will include:
         (a)   to conduct the correspondence of the Association;
         (b)   to have the custody of all the books of the Association;
                                                                                    th
      CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002


      (c)   to convene and attend all meetings of the Association;
      (d)   to keep a register of the members made up of the names and postal addresses of all
            current members of the Association; and
      (e)   to do all other things as the members may direct.

46.   The duties of the treasurer will include:
      (a)   to receive and disburse all monies for the Association and account for those monies. The
           treasurer's receipt will be sufficient discharge in respect of any payments by the
           Association;
      (b)   to keep an account of all monies received and disbursed in a book which can be
           inspected by the members at any meeting;
      (c)   to prepare a statement showing the financial position of the Association each month or at
           any other interval as the members may resolve;
      (d)   to prepare annual financial statements to June 30th each year and to submit an annual
           financial report to the members by 30th September of each year; and
      (e)   to do all other things as may be directed by the membership.

COMMITTEES

47.   The members may from time to time appoint from the membership a committee and delegate or
      refer to that committee any of the powers of the members in meeting as the members may
      determine.

48.   The committee must perform the function entrusted to it in accordance with any instructions
      given to it by the members.

49.   The committee must report its proceedings to the members.

50.   The members will have the power to co-opt persons to assist any committee as they deem
      necessary or expedient.

51.   The members may at any time revoke the appointment of:
      (a) the committee; or
      (b) any member or other person to the committee.

52.   Where it is discovered that there was a defect in the appointment of a committee member, all
      acts done in good faith by any meeting of any committee will be valid as if every committee
      member had been properly appointed.

53.   The members may at any time by resolution indemnify a committee and its members for the
      costs of litigation in any action taken by or against them.

STANDING ORDERS AND BY-LAWS

54.   The members in meeting will, from time to time, have the power to pass, alter, or rescind
      standing orders and by-laws which provide for the due management and regulation of the
      Association.

55.   Standing orders and by-laws made pursuant to clause 54 of these rules must:
      a)    be entered in a book which must be kept for the inspection of the members; and
      b)    be printed and circulated to all members, unless the membership in meeting resolves
            otherwise.

56.   Any members with a grievance concerning the intent of a standing order or a by-law may table
      the grievance at the next meeting after the standing order or by-law was made.
                                                                                      th
      CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002


FINANCIAL MATTERS AND ACCOUNTING

57.   All monies received by the Association must be deposited in the Association's banking account
      held at a financial institution as determined by the members in meeting.

58.   All cheques or forms relating to financial transactions must be signed by the treasurer and
      countersigned by the secretary or other office holder or member of the Association as decided
      by the members in meeting.

59.   Nothing in this section will prevent the members by resolution authorising the treasurer to retain
      a sum of money by way of petty cash as the members decide is appropriate and to make
      expenditures from that petty cash subject to conditions prescribed by the members.

60.   An auditor must be appointed by the members at each annual general meeting.

61.   The auditor must:
      (a)   Examine the accounts of the Association at least once every financial year;
      (b)   Certify as to the correctness of the accounts of the Association;
      (c)   report on the accounts to the members at the annual general meeting;
      (d)   State whether all the information required for the audit was obtained;
      (e)   Give an opinion as to whether or not the Association's accounts are properly drawn up so
           as to show a true and correct view of the financial position of the Association according
           to
                   (i) the information at the disposal of the auditor;
                   (ii) the explanations given to the auditor; and
                   (iii) as shown in the books of the Association.
      (f)   Give an opinion as to whether or not the rules relating to the administration of the funds
           of the Association have been observed;
      (g)   Have power to call for the production of all books, papers, accounts and documents
           relating to the affairs of the Association and be entitled to require proper explanations of
           these things by the officers and employees of the Association;
      (h)   Be eligible for re-appointment from year to year.

MINUTES, SEAL, REGISTER AND BOOKS

62.   Minutes of every meeting and every committee meeting must be kept and:
      (a)   presented at the next of those meetings respectively; and
      (b)   signed by the chairperson of the meeting at which they are presented.

      All duly signed minutes will be a true and proper record of the proceedings of that meeting.

63.   A copy of the minutes of every meeting must be circulated to all members and must be made
      freely available to members on request.

64.   The Association must have a seal which must be:
      (a)  kept at the offices of the Association;
      (b)  used only under the authority of a resolution of the members.

65.   The affixing of the seal must be attested by the signatures of the secretary and of any other
      officer or member as may be determined by the members in meeting.

66.   The Association must keep a register of members, held in the custody of the secretary, in which
      the secretary must enter the following particulars;
      (a)   The names and postal addresses of each of the members;
      (b)   The date on which each person was entered into the register as a member;
      (c)   The date on which any person ceased to be a member; and
      (d)   The names and addresses of the officers of the Association, with the offices held by
            them respectively, the dates on which they assumed office and the date they vacated
            office.
                                                                                          th
        CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002


67.      The Association must:
         (a)  keep proper books of account; and
         (b)  establish and maintain a satisfactory system of control of its books of account, its cash
              holdings and all of its receipts and remittances.

COPIES OF RULES TO BE SUPPLIED

68.      The secretary must deliver a copy of the rules of the Association to any person, other than a
         member, on demand on payment of a sum of money as decided by the members in meeting.

ALTERATION OF THE RULES

      69. Any proposed amendment to these rules must be:
         (a)   submitted in writing;
         (b)   signed by at least three members; and
         (c)   addressed to the secretary.

      70. Upon receiving the proposed amendment, the secretary must send out to all members notice
         of a special general meeting. The notice must contain a copy of the proposed amendment.

      71. After any resolution for a proposed amendment is carried, application for the registration of the
         amendment must be made to the appropriate government department as soon as practicable.
         A copy of the amendment must be issued to all members after the registration has taken place.
         No amendment will be valid until it has been registered.

INSPECTION OF RECORDS

72.      A member may at any reasonable time inspect without charge the books, documents, records
         and securities of the Association.

DISSOLUTION

73.1 The Association may be voluntarily dissolved, if the Association is solvent, upon the vote of a
     three-fourths majority present at a special general meeting convened to consider such
     question.

73.2 Upon dissolution, assets and funds on hand shall, after payment of all expenses and liabilities,
     be handed over to another association incorporated under the Act that has similar objects to
     that of the Association as decided by a majority of the members of the special general meeting.

73.3 The Deputy Commissioner of Taxation shall be notified of the date of dissolution of the
     Association.

AFFILIATION

74.      The members in meeting may resolve to:
         (a)  Make application for affiliation with organisations and associations that have similar
              objects to the Association;
         (b)  Elect a representative to attend meetings of the organisations and associations
              mentioned in sub-clause (a) of this section;
         (c)  Invite a representative of these organisations and associations to attend any meeting of
              the members; and
         (d)  authorise the treasurer of the Association to pay the annual membership fees, if any, of
              these organisations and associations.
                                                                                           th
        CONSTITUTION OF COMMUNITY SECTOR SERVICES INC- last updated 14 of August 2002


SERVICE OF NOTICE

      75. Any notice required to be given by these rules will be effectively provided by the secretary, or
         in the case of clause 20 a member, forwarding that notice to each member shown in the
         register of members by hand or by ordinary pre-paid mail. If notice is sent by post, it will be
         deemed to have been delivered 2 days after it was posted.

CIRCUMSTANCES NOT PROVIDED FOR

76.      If any circumstance should arise about which these rules are silent or incapable of taking effect
         or being implemented according to their strict provision, then members will have the power to
         determine what action my be taken to give best effect to the objects of the Association and to
         ensure its efficient administration. Every act of any officer or member bona fide decided upon or
         in accordance with this clause will be as valid and effectual as if specifically authorised by these
         rules.

								
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