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WENDY L. TATE
Office
343 Stokely Management Center Phone: 865-974-1648
Department of Marketing & Logistics Fax: 865-974-1932
University of Tennessee Email: wendy.tate@utk.edu
Knoxville, TN 37996-0530 U.S.A.
ACADEMIC POSITIONS
2006 – Present University of Tennessee
Department of Marketing & Logistics
Knoxville, TN, USA
2006 – Assistant Professor
Teaching Specialization
Procurement & Supply Management (LOG421)
2002 – 2006 Arizona State University
Supply Chain Management Department
Tempe, AZ, USA
2002-2006 – Graduate Research and Teaching Assistant
2005-2006 – Instructor
Teaching Specialization
Supply Management (SCM355)
EDUCATION
Ph.D. ARIZONA STATE UNIVERSITY, Tempe, AZ U.S.A.
degree conferred August 2006
Major Area of Study: Supply Chain Management
Thesis
Purchasing Outsourced Services from Offshore Suppliers. Ph.D.
Dissertation, submitted to Arizona State University, May 2006.
M.B.A. ARIZONA STATE UNIVERSITY, Tempe, AZ U.S.A.
International Business
degree conferred May 1993
Areas of study included operations and logistics management,
managerial economics, decision analysis, account, communication,
and finance. International studies were in transportation, marketing,
trade and finance.
B.S. ARIZONA STATE UNIVERSITY, Tempe, AZ U.S.A.
Management
degree conferred December 1989
ACADEMIC AWARDS
2002-2006 Research Assistantship, Arizona State University, Supply Chain
Management Department
EXECUTIVE TRAINING PROGRAMS
2005 Arizona State University, Executive Education
Supported management from LG Electronics in a month-long supply
management development program.
2004 Arizona State University, Executive Education
Supported management from LG Electronics in a month long supply
management development program.
PUBLICATIONS
Refereed Journals
Tate, W.L. and Ellram, L.E., (Forthcoming) A Managerial Framework for the Purchase
of Offshored Outsourced Services, Journal of Business and Industrial Marketing special
issue on Purchasing Orientation.
Ellram, L.M., Tate, W.L., and Carter, C.R., (Forthcoming), Applying 3DCE to
Environmentally Responsible Manufacturing Processes, Journal of Cleaner Production
Special Issue on Sustainable Supply Chain Management.
Ellram, L.M., Tate, W. L., and Billington, C. (2008), Offshore Outsourcing of
Professional Services: A Transaction Cost Economic Perspective, Journal of Operations
Management, 26 (2), available on line March 4, 2007.
Ellram, L.M., Tate, W.L. and Billington, C. (2007), Services Supply Management: The
Next Frontier for Improved Organizational Performance, California Management
Review 49 (4), 44-66.
Carter, C.R., Ellram, L.M., and Tate, W.L. (2007) The Use of Social Network Analysis in
Logistics Research, Journal of Business Logistics 28 (1), 137-168.
Ellram, L.M., Tate, W.L., and Carter, C.R. (2007), An Integrative Approach to 3DCE,
International Journal of Production, Distribution and Logistics Management 37 (3-4),
305-330.
Ellram, L.M., Tate, W.L., and Billington, C. (2004) Understanding and Managing the
Services Supply Chain, Journal of Supply Chain Management 40 (4), 17-33.
Refereed Manuscripts Currently Under Review
Tate, W.L., Ellram, L.E., Hartmann, E., Bahls, L. The Evolution of Offshore Outsourcing
of Services: A Theoretical Perspective, submitted to the Journal of Operations
Management, November 2007.
Tate, W.L. and Van der Valk, W., Managing the Performance of Outsourced Customer
Contact Centers, under second review at Journal of Purchasing and Supply Management,
November 2007.
Tate, W.L., Ellram, L.E., Brown, S.P, Offshore Outsourcing of Services: A Stakeholder
Perspective, submitted to the Journal of Service Research, October 2007. Currently
working on first revision.
Tate, W.L., Ellram, L.E., Hartmann, E., Bahls, L., van der Valk, W. Agency Theory
Perspective on the Purchase of Marketing Services, under second review at the Journal of
the Academy of Marketing Science: Exploring the Relationship Between Marketing and
Supply Chain Management.
Contributions to Edited Volumes
Ellram, L.M. and Tate, W.L. (2005) IBM’s Supply Base Efforts Toward Sustainability, in
Corporate Social Responsibility, edited by Sumati Reddy, 2005 (adapted from CAPS
Research Practix, 2003).
Conference Proceedings – refereed
Tate, W.L., Ellram, L.E., Kirchoff, J. (2008) Corporate Environmental Reports: A
Supply Chain Perspective, 19th Annual North American Research/Teaching Symposium
on Purchasing and Supply Management (NARTS), March 27-31, 2008: Tempe, AZ.
Bahls, L., Hartmann, E., Tate, W., Ellram, L. (2008) Offshore Outsourcing of Services:
Decision Making Insights Beyond the Pursuit of Low Costs. 19th Annual National
Association for Teaching and Research (NARTS), March 27-31, 2008: Tempe, AZ.
Tate, W.L., Ellram, L.E., Kirchoff, J. Analyzing Corporate Environmental Reports Using
Center Resonance Theory, International Conference on Sustainability in the Supply
Chain: Nov. 1-2, 2007: Portland, OR.
Tate, W.L., Ellram, L.E., Brown, S. B2B Offshore Outsourcing of Services: Buyer-Seller
Relationships, 16th Annual Frontiers in Services Conference, Oct. 4-7, 2007: San
Francisco, CA.
Morgan, F., Deeter, D., Tate, W.L. Business to Business Services: Developing a
Research Agenda, 2007 Academy of Marketing Sciences Conference, Services
Marketing Track, May 23-26, 2007: Coral Gables, FL.
Tate, W.L., Feitzinger, Ed, Kirchoff, J. Supply Chain Design in the Furniture Industry,
Indiana University Conference on Supply Chain Design, May 18-19, 2007:
Bloomington, IN.
Tate, W.L., Ellram, L.E., Mollenkompf, D., Petersen, K.J. (2007) The Impact of Supply
Management on Environmental Performance Outcomes, 18th Annual National
Association for Teaching and Research (NARTS), March 27-31, 2007: Tempe, AZ.
Tate, W.L., Feitzinger, Ed, Kirchoff, Jon. Misalignment of product, process, and supply
chain design in the furniture industry, 18th Annual National Association for Teaching and
Research (NARTS), March 27-31, 2007: Tempe, AZ.
Ellram, L.E. and Tate, W.L. (2006) Current Trends and Future Directions in Services
Outsourcing and Offshoring, 91st Annual Institute for Supply Management Services
Group conference in Minneapolis, MN, May 2006.
Ellram, L.E., Billington, C., Tate, W.L. (2006) Understanding Professional Services
Outsourcing and Offshoring, 91st Annual Institute for Supply Management Services
Group Conference in Minneapolis, MN, May, 2006.
Tate, W.L. and Van der Valk, W. (2006) Managing Call Center Performance:
Shifting the Focus from Operational Efficiency to Strategic Asset Management,
International Purchasing and Supply Education Research Association, San Diego, CA,
April 2006.
Ellram, L.E. and Tate, W.L. (2005) Current Trends and Future Directions in Services
Outsourcing and Offshoring, Institute for Supply Management Services Group, Tempe,
AZ, December 2005.
Ellram, L., Billington, C. and Tate, W.L. (2005) Understanding Professional Services
Outsourcing and Offshoring, Frontiers in Services Conference, Tempe, AZ, October
2005.
Tate, W.L. (2005) Buying the Services of Offshore Customer Contact Centers. Presented
at the 11th Annual ISPERA Summer School in Salzburg, Austria, July 2005.
Billington, C., Ellram, L., and Tate, W.L. (2005) Stop Misallocating Your Purchasing
Resources, 16th Annual North American Research/Teaching Symposium on Purchasing
and Supply Management, Tempe, AZ, March 2005.
Tate, W.L., Ellram, L.E., Carter, C.R. (2004) The Impact of Supply Management on
Environmental Performance Outcomes, SPIE Environmentally Conscious Manufacturing
– IV, Philadelphia, PA, October 23-25, 2004.
Ellram, L.M., Tate, W.L., and Billington, C. (2004) Services in the Supply Chain, 15th
Annual North American Research/Teaching Symposium on Purchasing and Supply
Management, Tempe, AZ, March 18-20, 2004.
Tate, W.L. and Ellram, L.M. (2003) Innovative Practices in Environmental Management,
SPIE Environmentally Conscious Manufacturing – III, Providence, R.I., October 27-30,
2003.
Tate, W.L. and Ellram, L.M. (2003) Practical Environmentalism: A Study in Supply
Chain Management and Environmental Sustainability, 14th Annual North American
Research/Teaching Symposium on Purchasing and Supply Management, March 20-22,
2003.
Conference Presentations
Tate, W.L. and Ellram, L.E. (2007) The Evolution of Offshore Outsourcing of Services:
A Theoretical Perspective, Decision Sciences Institute, November 2007.
Tate, W.L. and Ellram, L.E. (2006) The Influence of Strategy and Structure on the
Offshore Outsourcing Relationship, Decision Sciences Institute, November 2006.
Tate, W.L. and Ellram, L.E. (2005) Managing Offshore Service Purchases, Decision
Sciences Institute, November. 2005.
Ellram, W.L. and Tate, W.L. (2005) Managing Your Services Spend in Today’s Services
Economy, Institute for Supply Management, Best Practices workshop, October 2005.
Tate, W.L. and Ellram, L.E. (2004) Supplier Selection in Offshore Services Procurement,
Decision Sciences Institute, November 2004.
Sponsored Reports
Tate, W. L. and Ellram, L.E. (2006) Services Spend Management:
Outsourcing/Offshoring Your Services Spend,
(http://www.capsresearch.org/publications/pdfs-
protected/OutsourcingOffshoring2005Narrative.pdf), August 31. Prepared with the
participation of CAPS Research and Arizona State University.
Ellram, L.E. and Tate, W.L. (2006) Outsourcing and Offshoring Best Practices at Bank of
America, Practix, May 2006, vol. 9. Available at
http://www.capsresearch.org/publications/pdfs-protected/practix052006.pdf. Prepared
for CAPS Research.
Ellram, L.E. and Tate, W.L. (2004) Managing and Controlling the Services Supply Chain
at Intuit, Practix, August 2004. Prepared for CAPS Research.
Ellram, L.M. and Tate, W.L. (2003) IBM’s Supply Base Efforts Towards Sustainability,
Practix August 2004. Prepared for CAPS Research
Non-Refereed Journals
Ellram, L.M. and Tate, W.L. (2005) Managing and Controlling the Services Supply
Chain at Intuit, The ICFAI Journal of Supply Chain Management, II (2), June, 52-60.
Adapted from CAPS Research Practix published in August, 2004.
MANUSCRIPTS IN PROGRESS
Ellram, L.E., Tate, W.L., Dooley, K.D. The Environmental Impact of Suppliers. Target:
Journal of Operations Management. Expected completion March 2008.
Tate, W.L., Ellram, L.E., Kirchoff, J. Corporate Environmental Reports: A Supply
Chain Perspective. Target Journal of Supply Chain Management. Expected completion
April 2008.
Tate, W.L., Ellram, L.E., Dooley, K.D. Understanding the strategy-structure
relationship in offshore outsourcing. Target: Journal of Operations Management.
Expected completion February 2008.
Tate, W.L., Feitzinger, Ed, Kirchoff, Jon. Misalignment of product, process, and supply
chain design in the furniture industry. Target Journal for initial survey results: Journal of
Purchasing and Supply Management. Expected completion May 2008.
GRANTS/SCHOLARSHIP RECEIVED
In Process
Carter, C.R., Gattiker, T., Tate, W.L. “Supply Management’s Strategic Role in
Environmental Practices”. Focus study funded by CAPS: Center for Stategic Supply
Research (March 2008-December 2009). Budgeted Amount: $141,095.
Completed
Tate, W.L. Scholarship for participation in the 18th Annual North American
Research/Teaching Symposium March 29-31, 2007 from CAPS: Center for Strategic
Supply Research. Scholarship Amount: $750
Tate, W.L. Scholarship for participation in the 17th Annual North American
Research/Teaching Symposium April 6-8, 2006 from CAPS: Center for Strategic Supply
Research. Scholarship Amount: $750
Tate, W.L. Procuring the Services of Offshore Customer Contact Centers. Received
doctoral dissertation grant from Institute for Supply Management (ISM); Grant Amount:
$10,000, June 2005.
Tate, W.L. Buying the Services of Offshore Customer Contact Centers. Received ISM
scholarship to attend the 11th annual ISPERA Summer School. Scholarship Amount:
$2,000, June 2005.
Tate, W.L. Scholarship for participation in the 16th Annual North American
Research/Teaching Symposium March 17-19, 2005 from CAPS: Center for Strategic
Supply Research. Scholarship Amount: $750
Lisa Ellram (PI), Wendy Tate (Co-PI) and Craig Carter (Co-PI), Supply Chain
Sustainability in Manufacturing. Received from the Institute for Manufacturing
Enterprise Systems, Arizona State University; Grant Amount: $56,250, September 2003.
Tate, W.L. Scholarship for participation in the 15th Annual North American
Research/Teaching Symposium March 18-20, 2004 from CAPS: Center for Strategic
Supply Research. Scholarship Amount: $750
Tate, W.L. Scholarship for participation in the 14th Annual North American
Research/Teaching Symposium March 19-21, 2003 from CAPS: Center for Strategic
Supply Research. Scholarship Amount: $750
MISCELLANEOUS PRESENTATIONS & CONFERENCE/WORKSHOPS ATTENDED
Attended the Duke CIBER 1st Annual Conference on Offshoring Faculty Development in
International Business, April 14-16, 2007: Cary, NC.
Attended the American Marketing Association New Faculty Development Workshop,
September 2006, Nashville, TN.
Tate, W.L. (2006) Services Supply Management: The Next Frontier for Improved
Organizational Performance, presented at the University of Tennessee Planning and
Forecasting Forum, September 2006.
Tate, W.L. (2004). Presentation to undeclared undergraduate students on the benefits of
Supply Chain management.
Tate, W.L. (2004) Supplier Selection Practices in Services Procurement, Procurement
Sciences Institute, October 2004
PROFESSIONAL SERVICE
Service to the Institution
Faculty Advisor, CSCMP Student Organization, January 2008-Present.
Co-Faculty Sponsor with Mary Holcomb, CSCMP Student Organization, August-
December 2007.
Committee Member, Global Leadership Scholar Admissions Committee, March-April,
2007.
Supervised Undergraduate Honors Thesis for Ryan Smith (Spring, LOG421), entitled
“Environmental Supply Chain Management”.
Service to the Profession
Journal Review
Ad hoc reviewer, Decision Sciences Journal, July 2006-Present
o Reviews 2006-2007: 2
Reviewer, Purchasing and Supply Management Journal, July 2006-Present
o Reviews 2007-2008: 4
o Reviews 2006-2007: 1
Reviewer, Journal of Supply Chain Management, July 2006-Present
o Reviews 2007-2008: 3
o Reviews 2006-2007: 2
Ad hoc reviewer, Transportation Journal, January 2008-Present
o Reviews 2007-2008: 1
Conference Reviews
Reviewer, Decision Sciences Annual Meeting
o Reviews 2006-2007: 2
Reviewer, Annual National Association for Teaching and Research Conference
o Reviews 2007-2008: 3
o Reviews 2006-2007: 3
Conference/Panel Participation
Morgan, F., Deeter, D., Tate, W.L. (2007) Panel on Developing a Research Agenda
for Business to Business Services. Academy of Marketing Sciences Conference,
Services Marketing Track, May 23-26: Coral Gables, FL.
Session Moderator
Decision Sciences, Sustainability Track, November 2007
Academy of Marketing Science, Services Marketing Track, May 2007
National Association for Teaching and Research (NARTS), March 2007
Memberships in Professional Organizations
Member, Academy of Marketing Science, 2007-2009
Member, Decision Sciences Institute, 2003-Present
Member, Council of Supply Chain Management Professionals, 2005-Present
Member, INFORMS, 2005-2006
BUSINESS EXPERINCE
2001 – 2002 EDWARD JONES FINANCIAL COMPANY Tempe, AZ
Investment Representative
2000 – 2001 SUN VALLEY FURNITURE COMPANY Phoenix, AZ
Director of Administration/Operational Support
Business Systems Analyst
2000 – 2001 ASSOCIATIONFINANCIAL.COM, INC. Tempe, AZ
Director of Operations
1985 – 2000 SAMUEL LAWRENCE FURNITURE CO. Phoenix, AZ
Manager Corporate Planning & Supply Chain Management
Corporate Planning Manager
Business Systems Analyst
Production Planning/Inventory Control Manager
