; Motivation
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  “Give a man a fish and you feed
           him for a day.
 Teach a man to fish and you feed
         him for a lifetime”
   What is the meaning of

    ~ Motivation basically means providing
    an incentive that would increase the
    productivity of an individual/employee
    Understanding Motivation – Motivation is
    not a subject that is clearly understood and
    unfortunately it is often poorly practiced.
   The word “motivation” is deprived from the
    Latin term, “motivus” which means “a moving
   Human nature is very complex and therein
    lies the difficulty. There is the old saying that
    you can take a horse to the water, but you
    cannot force it to drink - the horse will drink
    only if it is thirsty.
   The same can be said of people. It has long
    been observed that people will do what they
    want to do or are otherwise motivated to do
   Are people born with self-motivation or drive?
    Some are and some are not, and those who
    are not need to be motivated. As complex as
    the human nature is, so is the the theory of
    Dr. Abraham Maslow. He developed a
    hierarchy of basic human needs, which serves
    as a guide in understanding the basic needs
    of employees
   Physiological needs (this need is the
    lowest on the pyramid and it covers basically
    physical needs such as the need to eat, to
    sleep, to look for shelter, etc)
   Safety needs have to do with establishing
    stability and consistency in a chaotic world.
    We need the security of a home and family.
    In some cases, safety needs cause persons to
    become religious.
   Love needs – Human beings have a
    desire to belong to groups. We need to
    feel loved (non-sexual) by others and to
    be accepted by others.
   Esteem needs – There are two types
    of esteem needs. The first is self-
    esteem and the second is the attention
    and recognition that comes from others.
   Self-actualization needs (this is the
    highest need) – This is the desire to
    become more than what one is and to
    become everything that one is capable
    of becoming. People who have
    everything can maximize their potential.
    They can seek knowledge, peace, self-
    fulfillment, oneness with God, etc.
   The job of a manager in the workplace is to
    get things done through employees and team
    members and that is not a simple process.
    Performance is considered to be a function of
    ability and motivation. Ability depends on
    education, experience, and training, and its
    improvement may be a lengthy process.
    Motivation can be improved quickly if the
    manager knows the generally accepted
    strategies for motivation
These strategies include –
 Positive reinforcement

 Effective discipline and punishment

 Treating people fairly

 Satisfying employees’ needs

 Setting work-related goals

 Restructuring jobs

 Basing rewards on job performance
   It is believed that there is a gap between the
    individual’s actual state and some desired
    state, and the leader/supervisor must try to
    reduce this gap. Motivation is one of the
    means to reduce and/or manipulate that gap.
    In studies conducted, employees attribute
    their motivation to job security, type of work,
    and advancement
   Employees must feel a part of the
    organization’s objectives
   Employees must understand these objectives
   Employees must feel that they are
    contributing to these objectives
   Once the organization allows its employees to
    use their initiatives and make decisions then
    that institution has in effect empowered your
   Do You Use Sticks or Carrots?
    Employee motivation usually boils down to
    one of two approaches – the “stick” approach
    and the “carrot” approach.
    As many leaders have discovered, the
    traditional “stick” style of motivation fails
    absolutely in today’s workplace. In fact, this
    approach, which relies on discipline and
    punishment, often is counter-productive,
    creating a “them” (management team) and
    “us” (the workers) environment.
   “Carrots,” style on the other hand, generally
    result in immediate and positive results.
   It is stated that the pen is mightier than the
    sword and in this case the carrot is mightier
    than the stick. Persuasion is far more
    powerful and effective than coercion.
    Leaders will find that persuasion builds
    morale, initiative and motivation, while
    coercion effectively suppresses such qualities.
   A leader’s basic elements in persuasion
    should include:
       Make suggestions
       Appeal to the person’s sentiments
       Appeal to logic
        Likewise, an effective leader’s motivation toolkit
        should be composed of the following elements
        Approval, praise, and recognition
        Trust, respect, and high expectation
       Loyalty, given so that it may be received
       Job enrichment
       Effective communications
       Financial compensation and incentives
    Once the employees are so motivated as to
    attain the goals, the manager will have, in
    effect, an effortless achievement
    An effective leader will, therefore, recognize
    that in motivating people, there is no “one
    size fits all approach.”
What is empowerment?
   Empowerment is not just telling people what
    they can and cannot do. It is much more that
   When employees are empowered
    ~They know and understand their duties and
    they know their limitations
    ~When they have reached the limit of their
    authority, they are still willing and able to
    make suggestions and know that their ideas
    are respected and welcomed by senior
   Because employees are empowered,
    they are not afraid to think outside the
    box, and present their ideas to
    management because they are aware
    that management will give their ideas
    some serious consideration
   Listen to your employees
    ~ Most front line staff within an organization
    is usually considered the intelligence officers
    collecting information from the customers and
    passing it along to management.
    ~ Employees must feel comfortable coming
    to management and relaying the information
    they have gathered from the
 ~ If management chooses not to listen to
 their employees then they run the risk of
 developing a team of unmotivated
 employees, who will become negative and
 void of productivity as they would feel that
 their feedback and input are not important
 ~ It is no longer important to be just
 member/customer focused but in order for
 the organization to be successful and
 productive it must be employee focused as
 well and one way to achieve this is to listen
 to your employee feedback and suggestions
   Reward empowered action
    ~ The reward of an empowered action is
    positive press, which in turn can equal to
    increased business and examples of this is as
    follows – A store clerk overhears a customer
    requesting a product that is not on the
    shelves. He/she then relays this information
    to the manager, who then calls his supplier
    and request the product. The clerk then
    informs the customer that although the
    product is not on the shelves, the store would
    hopefully be in stock by the end of the week.
 ~ This action has done several things –
     - It has motivated the clerk because
 he/she is aware that information given to the
 manager would be respected and acted upon
     - The customer is now comfortable and
 satisfied knowing that the product is on the
 way and this will cause that customer to tell
 other potential customers who might just visit
 that store and purchase

   Staff must feel comfortable talking and
    telling management their suggestions
    so that they can be a part of the
    organization and the decision making as
   Treat employees fairly but not equally
    ~ Research states that 6 out of 10 employees
    believe their company is doing a poor job of
    applying personnel policies and procedures
    fairly. When employees feel they are not
    administered fairly, they lose respect for
    management, build up resentment towards
    fellow co-workers, and lose motivation for
    their work.
 ~ However employees often confuse unequal
 treatment with a lack of fairness and they are
 two entirely different concepts. Employees
 should be treated exactly the same regardless
 of their jobs or personal needs. For example,
 employees resent when:
 Some departments get to leave early while
 others are expected to stay late
   Employees should be treated fairly but rarely
    should they be treated exactly the same. Of
    course no personnel decision should be based
    on differences in sex, age, national
    background, race, religion, sexual preference
    or disability.
   Here is an interesting question – Do you have
    the same rules for a seven year old and a
    seventeen year old? The answer is no as
    they have different needs, different
    responsibilities and different capabilities.
 ~ There are many ways for individuals to
 motivate and change their lives for the
 betterment of themselves and their love
 Here are a few steps that can assist in
 charging one’s life –
 Step 1 – Dream Great Dreams – Once you
 have identified your dream, you can take the
 steps to making them come true. Realize
 there is no straight line to take you from
 where you are to where you want to be.
 ~ Step 2 - Make a Decision
 In every single decision we make, we exert a
 power to shape and control our life.
 Unfortunately, instead of pursuing our own
 empowerment, we sometimes blame our
 choices on things that have nothing to do
 with us. How many times have you heard
 someone say “I have no choice” or “I couldn’t
 help it? Was that really the case, or did the
 person just not understand the power of his
 or her personal choices?
 Notice how your life changes with every
 decision you make, no matter how small.
 Take responsibility for your decisions so you
 can shape your ultimate path.
 ~ Step 3 – Exercise your power to choose
   Simply dreaming great dreams will not
 change your life; rather it’s what you do with
 these dreams that’s important. So identify
 what you need to do to make your dreams a
 ~ Step 4 – Form a Support Team
    Enroll people in your dream who can help
 you attain it. Allow them to be involved, as
 they will provide energy and “know how” that
 will help you to persevere.
 ~ Step 5 – Keep Score
    Just as you wouldn’t play in a competitive
 game without keeping score, neither should
 you ignore the score when it comes to your
 life. Keep track of your progress.
 ~ Step 6 – Establish a Baseline
    The baseline is where you are now. By
 now you have identified your vision,
 developed a plan of action, chosen people to
 help you, and identified your resources. You
 know which events must occur for you to
 succeed, and you know which step to take
 first. Now it is time to step off the baseline
 and move forward. If something interrupts
 your progress, you will need to evaluate what
 went wrong, make some adjustments and
 start moving again.
 ~ Step 7 – Know where the goal line is
   The goal line is your desired outcome. As
 you focus on the long-term goal you have in
 mind, don’t forget the short-term goals that
 matter too. Setting and attaining small goals
 helps give your self-confidence a boost and
 keeps you motivated to continue plugging
 away toward your long-term goals.
  ~ Step 8 - Reward Yourself
     Praises from others are great rewards, but
 it’s also important to reward yourself. After
 all, you’re doing all this for you. Commit to
 paper how you will reward yourself when you
 reach a certain goal, and then follow through.
 For example, take that exotic vacation you
 have been dreaming about, or treat yourself
 to a weekend getaway.
Take Charge Today for a Better Tomorrow
  The thrill in this game called “life” is charting
  a course, facing a course, facing challenges
  head on, and holding someone else’s hand
  along the way. Sometimes you win;
  sometimes you lose. Either way, when you
  focus on the big picture and refuse to let past
  mistakes keep you down, you create a future
  filled with possibility. So live to the fullest in
  the present moment and make the most of it
  to achieve your vision.

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