?It is time to get the ball rolling on your international move! You have gone through
your pre-planning and it is time to start gathering quotes from international movers.
Whether directly submitting a quote request on a few companies' websites or
submitting to a lead source website that will send out your to request multiple
companies for you, the end result is most likely the same…INFORMATION
The Internet is open to everyone and a powerful tool that has connected our world and
allowed us to exchange information in unimaginable ways. Anyone can post reviews,
blogs, opinions, and even create websites of their own. Unfortunately, we do not
always know who that "anyone" might be on the other side of the screen. They could
be a fellow consumer like you…or they could be a company's competitor spreading
How do you tell the "good guys" from the "bad guys" with all these conflicting
reports and reviews and questions on the validity of the source?
Do not despair! By being a little proactive and not relying on the Internet to feed you
all of your information, you can do a little investigation and have a much better idea
of the company with whom you are dealing.
How long has the company been in business? Generally if a company has been in
business for 5 years or more, they have gained the knowledge, experience and
network to handle your move properly.
Does the company own their own facilities? Companies that own their own
warehouses, offices, etc. maintain much better control over the handling and quality
of your shipment. It should also be a comfort to you that this company does not intend
on going any where any time soon and is in business for the long haul. You can not
obtain this same feeling from a broker in a leased, high rise office space.
What associations/affiliations does the company maintain? There are many
recognized industry associations and certifications for International Moving
companies: AMSA (American Moving and Storage Association), IAM (International
Association of Movers), FIDI/FAIM, OMNI, RIM (Registered International Mover).
These organizations require their members to meet industry standards, provide
training and certification of their staff, and, if applicable, maintain their equipment
and facilities to industry standards.
Is the company licensed by the Federal Maritime Commission? If a company is not
licensed by the FMC, they are NOT LEGALLY ALLOWED TO HANDLE
TRANSPORT OF YOUR INTERNATIONAL SHIPMENT. Any FMC licensed
company posts a substantial bond with the FMC and agrees to abide by the Shipping
Act of 1984. This is for your safety! Licensed companies are listed on the FMC's
website. Most will also provide you with a copy of their license on request.
Is the company accredited by the Better Business Bureau? Better Business Bureau
accreditation is important, but remember to do more than glance at the letter grade
and number of complaints! While a quality business will strive to offer the very best
in customer service at all times, unfortunately, as the saying goes, "You can't please
everyone all the time". Customer complaints are inevitable and as the volume of
customers increases, so will the number of those inevitable complaints. Don't believe
it? Perform a search on some big, brand name companies and see the number of
complaints filed. Instead of focusing on a letter or number, try to look for things like
how quickly the complaints were addressed and how many of the complaints were
closed. These are good indicators of the level of care and attention a company has
when they deal with an issue, whether it be good or bad.
Choosing your international mover is an important decision! Do not put the power of
this choice in the hands of some anonymous poster floating around in cyberspace!
Take the time to do a little investigation on a company and you will sleep easier
knowing you made the right choice.
Certified International Movers
Over the years, IntlMOVE has built up relationships and partnered with a network of
reputable Origin Agents, On-Land Transportation Professionals, other NVOCC, Ship
Lines, Customs Brokers, Overseas Destination Agents and other Relocation