Summer 2005 $25,000 in Scholarships Awarded to Five College Students highlights Happenings 2 NHHEAF Network Initiative 3 NHHEAF Teacher of Year 3 CEO Breakfast 4-5 Student Voice Summit 6 AP Conference 6 Customer Service Training 7 NHASFAA Award 7 Developing Leaders 7 Briefs 8 The 2005 CEO Scholarship recipients from left, Nathan West, Ryan Lang, Cheryl Kitsis and Allison Calendar 8 McKay. Not pictured: Andrew Mercer. For more about the CEO campaign, see page 4. New Consolidation Guidance Released New Guidance Allows Borrowers to Consolidate While In-School The NHHEAF Network Organizations have been following guidance released by the U.S. Department of Education in May and are allowing borrowers who are still in-school to Mission Statement consolidate their federal student loans. To provide funding assistance to This change allowed borrowers to lock in the historically low interest rates that New Hampshire residents, parents and students pursuing a higher increased nearly two percentage points on July 1, 2005 by completing a consolidation education; and to provide quality application by June 30th. It is the first rate increase in five years. The rates are based on service to not only those the 91-day Treasury bills at the last auction in May. individuals, but to the educational The Organizations notified borrowers of the change by a direct mail campaign sent to and financial institutions which over 14,000 borrowers and releases to the media. "The response has been incredible," said participate in and utilize our Tori Berube, director of customer service. "The Customer Service staff have been programs. handling 150 calls per day from borrowers wishing to explore consolidating their loans." We recognize that the quality of ongoing services is dependent To qualify for a federal Consolidation loan, borrowers must have at least one loan with upon our maintaining a sound NHHELCO and a minimum balance of $7,500 in eligible Title IV loans. In order to financial base. Towards that end, consolidate while in an in-school status, borrowers must elect to enter immediate we are committed to the ongoing repayment and waive their six-month grace period on the loans being consolidated. evaluation of current services and Borrowers may then apply for an in-school deferment. This means that once borrowers the development of new programs graduate or are no longer enrolled at least half-time, their federal Consolidation loan will which better serve our various enter immediate repayment with no six-month grace period. constituencies and contribute to the strength of our organization. Interest rates Stafford, in repayment or Stafford, in-school, PLUS* forbearance* grace or deferment* 7/1/04 - 6/30/05 3.37% 2.77% 4.17% 7/1/05 - 6/30/06 5.30% 4.70% 6.10% * Rates for loans disbursed on or after 7-1-98. 2 New Hampshire Higher Education Happenings... Assistance Foundation (NHHEAF) Susan Allen, University of NH Patricia Blodgett, Keene State College Joseph L. Chillo, Colby-Sawyer College Michael DeBlasi, Southern NH University Joseph Fagan, Rivier College Boards of Trustees Virginia Hazen, Dartmouth College Daniel Hebert, NH Partners in Education Susan Jacobs, NH Community Technical College - Laconia James E. Melia, Jr., Citizens Bank New Name Welcome New College June Schlabach, Plymouth State University for CLL Presidents: Nanci Tessier, Saint Anselm College On May 9, 2005, the College for Ex Officios: RenØ A. Drouin, NHHEAF Dr. Stephen E. Fritz, Network Organizations, Lifelong Learning (CLL) officially President & CEO became Granite State College as New England College The Honorable Governor Governor John Lynch signed House John Lynch Bill 99, authorizing the name Dr. Helen Giles-Gee, New Hampshire Higher Education Loan change into law. Keene State College Corporation (NHHELCO) The name change to Granite State David Bliss, NH Health & Education Mary Jo Greco, Facilities Authority College reflects the college's Julie Dolan, Dartmouth College significant role in the University Hesser College Daniel Dubreuil, Mathes Associates Inc. System of New Hampshire (USNH) Clinton A. Hanson, Jr., Franklin Pierce Law as an innovative and accessible Dr. Robert E. Myers, Center statewide college for adults of all Daniel Webster College Harvey D. Hill, Eagle Publications ages. The Granite State College Susan Howard, Antioch New England administrative offices have Graduate School relocated to the Bow campus. Edward MacKay, University System of NH Linda D. Normandin, Laconia Savings Bank Granite State Management & Resources (GSM&R) Anthony Chismark, Centrix Bank Richard Craig, University of NH (retired) Thomas Horgan, NH College & University Bus Trip Council Cornelius Joyce, Bank of NH Welcome New Financial to EASFAA Gerald Little, NH Bankers Association Aid Directors: Representatives from the NHHEAF Brad Poznanski, Southern NH University Network Organizations and seven Charles Rolecek, C.R. Sparks & Premier Kenneth Ferreira, New Hampshire schools traveled Catering Director of Financial Aid together by chartered bus to the Mary Ellen Severence, Clark University Dr. William Simonton, NH Community at Franklin Pierce Eastern Association of Student Technical College System College Financial Aid Administrators Robert Tuveson, Plymouth State University (EASFAA) conference in Atlantic (retired) Julia Dower, Director of City, May 15-18. The NHHEAF Ex Officios: RenØ A. Drouin, NHHEAF Financial Aid at New Network Organizations were also a Network Organizations, sponsor of the event and had an President & CEO Hampshire Community exhibit as part of the tradeshow. NHHEAF Network Educational Foundation Technical College Attendees spent a busy four days Board of Trustees (NNEF) David Bliss, New Hampshire Health & at Claremont attending workshops and Education Facilities Authority presentations, meeting with Julie L. Dolan, Dartmouth College Mia Bray, Director of business partners, and visiting the Daniel R. Dubreuil, Mathes Associates, Inc. Financial Aid at tradeshow. Clinton A. Hanson, Jr., Franklin Pierce Law Lebanon College While at the conference, Susan Center Howard, financial aid director at Harvey D. Hill, Eagle Publications Mandy Martin, Assistant Antioch New England Graduate Susan Howard, Antioch New England Graduate School Director of Financial Aid School was named President of the Edward R. MacKay, University System of NH at Keene State College 2005/2006 EASFAA Executive Linda D. Normandin, Laconia Savings Bank Council. Congratulations Susan! 3 NHHEAF Network Initiative Awards $250,000 in Grants The New Hampshire Higher Education Assistance Foundation receive $37,500 to fund a pilot study expanding Running Start to (NHHEAF) Network Organizations awarded $250,000 in grants a full year of college credit at two New Hampshire high schools. to 10 New Hampshire institutions of higher education in May • New Hampshire Community Technical College - Berlin/ through the Organizations' NHHEAF Network Initiative for the Laconia; University System of New Hampshire, Plymouth State Advancement of Postsecondary Education. University and Granite State College will receive $42,000 to The Initiative was created in 1998 to provide funding for establish the College and University Wing of the Mt. Washington programs that promote and advance higher education in the state. Valley Technology Village. Since its inception, the program has become increasingly more • New Hampshire Community Technical College - Portsmouth; competitive and over $1 million in grants have been awarded. Granite State College, Franklin Pierce College, Southern New "The Initiative is designed to encourage Hampshire University, University of New collaborative projects among all postsecondary Hampshire and Daniel Webster College will education institutions," says René A. Drouin, Since 1998, the receive $11,447 to plan for and develop president & CEO of the NHHEAF Network NHHEAF Network promotional materials for the College and Organizations. "We are pleased to have been able University Partnership at Pease. to support so many worthwhile projects over the Initiative has • New Hampshire Community Technical College past seven years." awarded over $1 - Stratham/Manchester and Timberlane Regional Priority is always given to applications that million in grants to High School will receive $5,553 for year one of demonstrate the most significant statewide higher education extending Running Start into an evening division impact over time in promoting higher education and provide scholarships for up to 20 students. in the State of New Hampshire. Drouin added institutions. • The New Hampshire College and University that, "in selecting projects for funding, Council will receive a grant of $25,000 for the continuation of its preference is given to those that manifest and strengthen the Latino Student Initiative Project designed to improve access to collaborative process between all New Hampshire education- postsecondary education opportunities in New Hampshire for related organizations and advance equitable access to high quality Latino students. learning opportunities within those institutions." • The New Hampshire College and University Council will 2005 grant recipients include: receive $34,000 for a collaborative marketing campaign to • Campus Compact of New Hampshire will receive $26,500 to increase public awareness of higher education opportunities in create a multi-college effort to assess the status of cultural New Hampshire, address the high-skill needs of business and competency on campuses in New Hampshire through sub-grants industry and promote college access and retention in the state. and technical assistance. • University of New Hampshire - Manchester and New Hampshire • Keene State College will receive $35,000 in support of Community Technical College - Manchester will receive $12,488 continuing an early college awareness program for students at to fund a coordinator position, to work with both schools to Thayer Middle School in Winchester. manage an English as a Second Language (ESL) Program, address obstacles discovered in prior collaborative ventures and • Keene State College and Antioch New England Graduate School standardize assessment, curriculum, and referral protocols will receive $20,512 to fund the position of a Service Learning between the colleges. Coordinator. Information about the 2006 NHHEAF Network Initiative grants • The New Hampshire Community Technical College System will will be available online at www.nhheaf.org in the fall. Mark Hillner Named NHHEAF Teacher of the Year The NHHEAF Network Organizations were sponsored this award to give students a voice in pleased to partner with WMUR-TV 9 to present recognizing outstanding New Hampshire Mark Hillner the NHHEAF Teacher of the Year teachers. Hillner was nominated by some of his award. students this past winter during the call for nominations for outstanding k-12 teachers. Hillner teaches chemistry at Salem High School in Salem, New Hampshire. He was selected for his Michael Delahanty, superintendent of Salem ongoing work challenging students to relate the schools, said that Hillner possesses all the world around them to the concepts they are learning qualities of a teacher that anyone would want for in class. As part of his award, Hillner also received their child. NHHEAF Teacher of the a $1,000 educational grant. "I am sure that Mark Hillner is not only the Year Mark Hillner works on The NHHEAF Network Organizations, the finest chemistry teacher in New Hampshire, but an experiment in one of his classes at Salem High leading provider of higher education planning in all of New England," he said. School. Courtesy photo information and funding in New Hampshire, 4 CEO Program Kicks Off Second Year with Scholarship Breakfast The second annual College Equals Thomas Raffio New England College in Henniker where Opportunity (CEO) Annual Meeting and Northeast Delta Dental, Concord Cheryl plans to major in International Scholarship Breakfast brought together Charles Rolecek Relations with a minor in art history. New Hampshire business leaders with C.R. Sparks & Premier Catering Inc., Bedford Cheryl is a single mother of two children college student leaders to celebrate the and has extensive leadership experience achievements of a successful college Jonathan Sheff working with the elderly, homeless and Resource ManagementConsultants, career. During the event held in late May, youth populations. Concord five current New Hampshire college students were awarded with scholarships Edward Sheehan "As a non-traditional student and a totaling $25,000. Windham Professionals, Salem single parent going back to college, I have Already committed to joining the ranks had to make some difficult financial CEO is a statewide public awareness of the impressive list of participating decisions," said Kitsis. "This scholarship campaign, sponsored by the NHHEAF members this year are Laconia Savings has afforded me the opportunity to pursue Network Organizations, which highlights my dreams, while fulfilling my obligations Bank President and CEO Linda the college experiences of successful to my family." Normandin and Maax Inc. CEO Luke business leaders of New Hampshire Gutelius. companies. The scholarship portion of the campaign awards deserving college Announcing the recipients students who have demonstrated outstanding leadership ability. Following a rigorous selection process that included an extensive application and While most scholarships target funds to interview, five college students were graduating high school students, the CEO selected and each received a $5,000 scholarship is unique in offering awards to scholarship at the CEO Annual Meeting college juniors and seniors. "Typically and Scholarship Breakfast. there is little in the way of scholarships for college upperclassman and quite often "The value of a college education is their financial needs are not addressed," clear," said René A. Drouin, president & said Linda Lavallee, director of financial CEO of the NHHEAF Network Organizations at the event. "And these aid at New Hampshire Institute of Art. scholarship recipients have shown "This program provides hardworking outstanding effort in working towards students the opportunity to secure a achieving their higher education goals." generous amount of funds that are otherwise very hard to come by." Cheryl Kitsis of Merrimack is currently Ryan W. Lang Participating members describe the a student at NH Technical Institute in college experience as fundamental to their Concord and will graduate this spring. She personal and professional growth. will be transferring in the fall of 2005 to Ryan W. Lang of Litchfield studied Through a series of interviews, available firefighting at the NH Community on the program's Web site at Technical College in Laconia and www.nhceo.biz, CEO participants reveal transferred in 2004 to Rivier College in the challenges they faced while pursuing Nashua where he is now studying Business their educational goals and the Administration full-time. Ryan says a opportunities that college presented for leader is someone who is confident in his them. choices and not afraid to stand by what he/she does. His ideal job would be a full- Eight New Hampshire chief executive time position as a firefighter in the city of officers are participating in the program as his choice. founding members. They are: "Receiving this scholarship means more Scott Bacon to me than words can describe," said Lang. TD Banknorth, Manchester "This scholarship is going to be able to help me finish my career in college and Alyson Pitman Giles hopefully one day be successful." Catholic Medical Center, Manchester Sebastian Grasso Windham Group, Manchester Jeb Gutelius Cheryl Kitsis Maax Inc., Manchester 5 Andrew Mercer of Laconia is a junior at Keene State College where he is majoring in Elementary Education and Geography. Andrew is a member of the college's track and cross country teams. He admires Lance Armstrong for his leadership qualities because Armstrong is able to balance his personal goals with the goals of his team. "Being a first generation college student, along with a younger brother going to college in the fall, receiving the CEO Scholarship means lessening the huge financial burden on myself and my family," Mercer said. "College has presented me with so many great experiences and opportunities. I am honored that people respect my hard work and perseverance." Allison McKay Andrew Mercer Allison McKay of Epping will transfer Nathan R. West of Raymond is a junior this fall to Southern NH University in at New Hampshire Institute of Art in Manchester where she will study business Manchester. Since his chosen major of and marketing. She is currently attending Automotive Industrial Design is not NH Community Technical College in available in the state, he has built his own Stratham. Allison's college experience has curriculum by taking supplementary given her the opportunity to meet former classes, like welding, at New Hampshire presidential candidate Senator John Community Technical College. Edwards and President George W. Bush. "Receiving the CEO Scholarship makes "Receiving the CEO scholarship has it feasible for someone with the been a dream come true," said McKay. "It determination to prosper in achieving their has shown me that college really does equal goal," said West. opportunity and that there are people and organizations out there who want to help you succeed." Nathan R. West Nominate a Business Leader To help grow the membership for this important campaign, we are looking for nominations of New Hampshire business leaders in the positions of CEO, President, Owner, Partner and Executive Director who have a passion for higher education and a desire to inspire others to pursue their educational goals. To learn about the CEO campaign, participants, scholarship recipients or to nominate a business leader, visit www.nhceo.biz. 6 Students, NH Legislators Share Dialog to Help Shape Public Policy In mid-May, 36 New Hampshire middle an effort to shape public policy at the local and high school students gathered to raise and state levels. The Summit also included their voices. remarks from keynote speaker Rick The first ever Student Voice Summit Battistoni, professor of Political Science at was sponsored by the New Hampshire Providence College. Students participated Alliance for Civic Engagement (NHACE), in breakout sessions focusing in school, a statewide coalition that connects community and state level engagement as stakeholders and resources to foster well. enhanced civic engagement in New "Exposing students to the democratic Hampshire. The event was held at Franklin process has many benefits. Sharing dialog Pierce College's Manchester campus. between students and legislators about The NHHEAF Network Organizations what is important to them empowers the provided t-shirts with the motto, "It's your students and shows them ways to get voice. Use it." for all who attended the involved in their community," said Rep. event. Representing the Organizations at Debra Naro. "We are promoting the the Summit was Sarah Lowe, research development of civic engagement analyst for the department of research and attitudes, skills and behaviors essential for government relations and a member of the active leadership," she said. NHACE committee. The Summit included an opportunity for "The students were really excited to students to spearhead proposals to the New meet with their peers to talk about the Hampshire Legislators. Legislators issues that are important to them," said listened to students and enjoyed the Lowe. "They left the Summit having opportunity to meet face to face with gained the tools they need to continue students interested in the political process. making their voices heard at the "Students deserve to be heard on issues community, state and national levels." confronting the future of their The Summit was designed to introduce communities, their state and their nation," students to the basics of how democracy in of Manchester, State Senator Bob Odell of said State Senator Bob Odell. "[The] the state functions and encourage them to Lempster, and State Representative Debra Summit is an important first step in participate in making a difference in their Naro of Plymouth, NH joined students and affirming the role students must play in community. State Senator Lou D'Allesandro listened to their concerns and interests in this dialog." NHHEAF Network Organizations Sponsor Advanced Placement Conference The NHHEAF Network Organizations were pleased to sponsor University of New Hampshire and a member of the Society's for the third year, the New Hampshire Historical Society's Board of Trustees, shared insights about using literature and Advanced Placement (AP) American History Conference. historic texts as a source of historical information. Approximately 270 high school juniors and their teachers Finally, Leah Fox, director of programs at the Currier from 14 New Hampshire high schools participated in a series of Museum of Art, conducted a session on how to analyze visual presentations, held on three days in February and March, that art in its historical context. Students had the opportunity to prepared them for the Advanced Placement U. S. History apply what they learned by using primary materials on display examination. in the Society's exhibit, Franklin Pierce: Defining Democracy "The NHHEAF Network Organizations continue to sponsor in America. During the activity, students discussed possible this event because it encourages high school students to do well interpretations with Pierce scholar Peter Wallner, the author of on their exam," said René A. Drouin, president & CEO of the Franklin Pierce: New Hampshire's Favorite Son. NHHEAF Network Organizations. "Our mission is to help High schools participating in the 2005 Advanced Placement these students with the college planning process and this Conference were: conference is a good fit." Belmont High School, Gilford High School, Holderness William O. Kellogg, a retired member of the St. Paul's School, Keene High School, Kennett High School, Manchester School faculty and a co-founder of the national Advanced Central High School, Monadnock Regional High School, Placement program for U. S. history students, was the keynote Newfound Regional High School, Newport High School, speaker and provided a summary of what examination graders Pinkerton, Portsmouth High School, Prospect Mountain High are looking for when evaluating student responses to the School, Spaulding High School and White Mountain Regional intellectually rigorous exam. David H. Watters of the School. 7 Successful Customer Service Training On May 17th, the NHHEAF Network choice for New Hampshire residents we Organizations welcomed David Lee for an must consistently recognize and reinforce informative day of customer service positive customer service skills and learn training. Lee presented his seminar titled, some new ones!" "What Does World Class Customer Lee's research is derived from a wide Service Look Like, Why Is It Critical, and array of subjects, including psychology, How Do You Create It?" peak performance technology, The seminar, which was attended by all anthropology, accelerated learning, employees, focused on providing world class customer service, both internally and externally, through organizational and managerial practices that optimize employee performance. Lee has worked “ The importance of quality, memorable customer service cannot be understated. All employees attended a seminar with organizations and presented at conferences both domestically and abroad. He is the author of Managing Employee ” René A. Drouin, president & CEO NHHEAF Network Organizations on world class customer service from David Lee in May. “The employees walked away with Stress and Safety, as well as dozens of valuable information on how to provide articles on employee and organizational marketing and neurobiology. The excellent customer service through a performance that have been published fundamental concept of his work is that greater awareness of human nature,” said internationally. world-class management, customer service Kris Bellerose, GSM&R director of human "The importance of quality, memorable and marketing all depend on one's resources. “They also gained a better customer service cannot be understated," knowledge of human nature. understanding of how to react to the said René A. Drouin, president & CEO of Key topics of discussion included: customer’s expectations, needs, responses the NHHEAF Network Organizations. "To Upshifting the Upset Customer, First and emotions to create a positive continue to be the number one student loan Impressions, and Eliminating the Negative. experience for our customers.” Ingrid Lemaire Recipient of Financial Aid Association Award Developing Leaders Ingrid Lemaire, an executive at the NHHEAF Network NHHEAF Network Organizations employees Tori Organizations, was honored in April for her leadership and years of Berube and Christine Williams have spent the past year increasing student access to higher education in the State. honing their leadership skills. Both women have just The New Hampshire Association of Student Financial Aid graduated from year-long leadership institutes in Administrators (NHASFAA) presented Lemaire with the James M. Concord and Manchester that are sponsored by the cities' Reynolds Award at their annual meeting. Lemaire is the ninth Chambers of Commerce. Also very involved in recipient of the award. developing future leaders is COO David Dobbins who is "Ingrid has been a tremendous asset to our Organizations over her currently serving as chair of Leadership Lakes Region. 22 years of service," said René A. Drouin, president & CEO of the NHHEAF Network Organizations. "Her commitment to higher Berube, director of customer service, was a participant in education is inspiring to us all." Leadership Concord, while Williams, senior director of Lemaire is vice president for Research & Government Relations claims and recoveries, participated in Leadership for Granite State Management & Resources (GSM&R), one of the Manchester. Both women said that participating in the NHHEAF Network Organizations. She has been with the program has caused them to want to get more involved in Organizations since 1983, and was instrumental in the creation of their communities. the Center for College Planning at the Organizations, a resource Berube said the experience allowed her to grow center for students and their families as they plan for college. The James M. Reynolds Award was first awarded in 1995 to personally and professionally. She is also a prior commemorate Reynolds, one of the founding members of graduate of Leadership Manchester. "By participating in NHASFAA, who had passed away earlier that year. "The award Leadership Concord and Manchester, I have been able to was designed as a way to recognize someone for assistance to the learn a great deal about the cities I live and work in," she association and the financial aid community," said NHASFAA said. "It has widened my knowledge of what issues these President Clint Hanson. Beginning in 2001, it became a biennial two large New Hampshire cities face." award. For Williams, one of the highlights of the program was According to Hanson, Lemaire was selected from the many the opportunity to ride-along with a Manchester Police nominations for the biennial award "for her many years of service Officer and see what is really happening on city streets. not only to NHHEAF, but with other activities involving financial "I would highly recommend the program to anyone who aid across the state." She is the second recipient of the award from wants to get involved and make a difference," she said. the NHHEAF Network Organizations. Former executive director Mildred Dustin was a previous recipient. 8 NHHEAF Calendar COGS is Up and Running Look for CCP at College Fairs this Fall August 2005 The Claims, Origination & Guarantee The Center for College Planning at the 5 Product and Services NHHEAF Network Organizations will System (COGS), a product of many years Training Day for School hard work by NHHEAF Network participate in two college fairs this fall Partners, NHHEAF Network Organizations offices, Organizations staffers has been up and hosted by the New England Association for hosted by School Services running since April 4. The program includes College Admission Counseling over one million lines of code. Many of our (NEACAC). The first will be held at the 17 New Guidance Counselor school partners are utilizing this system for University of New Hampshire 7-9 p.m. Training, NHHEAF Network inquiry, reporting and change after Thursday, Sept. 29 and 9-11:30 a.m. Fri., Organizations offices, guarantee functions. Contact the Sept. 30, 2005. In October, they will hosted by Center for Technology Advisory Committee (TAC) participate in a fair held at Southern New College Planning Hampshire University from 7-9 p.m. Thurs, with questions at email@example.com. Oct. 6 and 9-11:30 a.m. Fri, Oct. 7, 2005. September College is Possible Month The Source of Knowledge for Everything College October Look & listen for the NHHEAF Network Organizations new marketing campaign that 5 2nd Annual Homeschool debuted in April and will continue through September. The tagline for the Organizations College Fair 5-7p.m., will be "The Source of Knowledge for Everything College". The campaign includes print NHHEAF Network ads in major New Hampshire newspapers and radio spots on nine radio stations in the state Organizations offices and two rotating TV ads on both cable and network television. 14 NHASFAA Training Day - Financial Aid 101 Newspapers Radio Stations Television Stations 9 a.m. - 3:30 p.m., NHHEAF ABC Family Network Organizations Berlin Daily Sun WERZ 107.1, Portsmouth A&E offices WFTN 94.1, Franklin Bravo Conway Daily Sun 20-21 NHASFFA/NHHEAF WGIR 101.1, Manchester Comedy Central Conference Inn at Mills Foster's Daily ESPN Falls, Meredith, NH Democrat, Dover WGXL 92.3, Lebanon ESPN2 WHDQ 106.1, Claremont Fox News Laconia Daily Sun Save the Date! - Discover U WHOM 94.9, FX Campus Hosts : Portsmouth Herald Mt. Washington HGTV NH Community Technical College at Lifetime Claremont The Sentinel, Keene WKNE 103.7, Keene Saturday, October 15, 2005 MTV The Telegraph, Nashua WOKQ/WPKQ 97.5/103.7, NECN Plymouth State University Portsmouth Saturday, February 11, 2006 TNT The Union Leader, WZID 97.5, Manchester USA Franklin Pierce College Manchester Saturday, April 29, 2006 WMUR Saint Anselm College Saturday, April 29, 2006 The Source of Knowledge for Everything College. Network News is published quarterly by the PRSRT STD MAIL Marketing & Communications Department at the The NHHEAF Network US POSTAGE NHHEAF Network Organizations, which is Organizations PAID comprised of NH Higher Education Assistance PO Box 877 MANCHESTER NH Foundation, Granite State Management & Resources PERMIT #197 and NH Higher Education Loan Corporation. Concord, NH 03302 Editor: Allyson Brehm, Marketing & Communications Specialist 603-225-6612 x596 firstname.lastname@example.org Designer: Lisa Lonigro, Graphic/Web Designer 603-225-6612 x348 email@example.com Your comments and suggestions on any of the NHHEAF Network Organizations programs and services are always welcome. To provide feedback, update your address or request additional copies of this newsletter, call 1-800-525-2577 x596.