"Global Director Program Manager in NYC NY Resume Lesley Gibson"
LESLEY GIBSON, PH.D. Hoboken, NJ 07030, USA http://www.linkedin.com/in/gibsonlr +1-908-656-6068 email@example.com DIRECTOR, GLOBAL PROGRAM MANAGEMENT Strategic Planning / Portfolio Management / Process Improvement / Team Building / Alliances / Technology Transfers / Negotiations / Organization Change Management International IT Director adept at enabling customers to improve time to market with technology advances and demonstrating measurable results. Consistent record of optimizing use of strategic funding to improve overall business performance EXPERIENCE Independent Consulting Current Advising cloud computing start-up on best ways to gain footing in the Pharmaceuticals/Biotech industry. Providing total portfolio management expertise to enable performance improvement at client organizations. sanofi-aventis, Bridgewater NJ 2000-2010 rd Sanofi-Synthelabo acquired Aventis in 2004, creating the world’s 3 -largest pharmaceutical company, headquartered in France, with $36B annual revenue at the end of 2009 and a world-class R&D organization. Global Director, IT Portfolio Management Operations 2008-2010 Developed portfolio business intelligence for critical R&D Management decision-making, presenting analyses regularly at senior management Governance Board. Successfully transformed Senior Management team’s focus from concerns about data capture by using novel data visualization software tools to enable the use of value-based business analytics. Introduced an enterprise resource planning process to enable employee and contractor demand management globally across all IT functions and types of work (e.g. infrastructure support, application support, projects). Doubled customer satisfaction levels by championing & creating dynamic IT Project Dashboards to share analytics, promote transparency and enable the IT organization to focus on delivery performance enhancement. Improved global application portfolio management processes using Lean Six Sigma enabling investment rationalization, clear ownership of all applications, better TCO (total cost of ownership) estimation and end-to-end cost containment planning. Controlled the R&D IT project portfolio to focus 30M€ annual budget priorities and minimize project slippage. Working with Finance, introduced consolidated global budget management capability to provide direction and oversight for financial forecasting, resourcing strategies, key risk management, and project progression & governance for the entire R&D IT project portfolio. Global Director, IT Portfolio Management Implementation (2004-2008) Global team of 12 with 5 direct reports in Bridgewater NJ and Great Valley PA. Designed and implemented project portfolio management processes in new R&D IT organization resulting in improved project success as measured by reducing project slippage by 60% while doubling project delivery rates. Enabled R&D IT to move from CMM Level 1 (ad-hoc) to CMM Level 3 (repeatable) as a result of the adoption of these new project portfolio management and resource capacity planning processes. Created application portfolio inventory enabling infrastructure rationalization, elimination of redundant servers & software licenses, establishing initial valuation of TCO, and realizing annual support cost savings and active software retirement and replacement (Run-Grow-Transform) planning. Championed creation of globally integrated infrastructure inventory monitoring processes to introduce configuration management, clearly defined relationships between applications & infrastructure and enabling globally consolidated Help Desk support & server consolidation. LESLEY GIBSON, PH.D. +1-908-656-6068 Page 2 Global Program Director Genomic Solutions IS (2000-2004) Global team of 30 with 19 direct reports in Tucson AZ, Cambridge MA, Bridgewater NJ, France and Germany Successfully renegotiated software license agreements with key software vendors creating win-win solutions and improving vendor relationships while reducing maintenance costs through global license consolidations. Created enduring secure collaboration platform for Aventis & Millennium to share R&D among globally distributed scientists during 5-year alliance. Both entities still use it to collaborate across sites ten years later. Restructured estimated $10M molecular pathology technology transfer program to complete 18 months ahead of schedule and under budget (revised to $7M), enabling scientists to complete discovery phase early. Consolidated localized DBAs into one cross-functional team supporting all of R&D IT resulting in improved levels of DBA support, resource availability and employee satisfaction. Pfizer, Groton CT 1999-2000 The world’s largest research-based pharmaceutical company with $30B in revenue in 2000. Customer Relationship Manager – Animal Health Division & Intellectual Property (1999-2000) Dramatically improved customer relationship with Animal Health and developed their IT strategy, negotiated increased budget and ensured that key business solutions were delivered on time. Successfully negotiated with Oracle to adapt their human clinical trials software for animal herd trials. Achieved win-win solution for low IT cost ($50K) while Oracle gained new software functionality to sell to others. Collaborated directly with Legal, R&D, and Commercial divisions to develop a new Intellectual Property (IP) strategy focusing on cost-benefits & IP protection (multi-billion dollar corporate strategy) Minimized electronic search costs related to legal inquiries while maximizing thoroughness of search. Led a cross-functional team involving IT, Legal and Animal Health to create and implement a standardized, comprehensive information search process within ten days, enabling lawyers to promptly address legal inquires. SmithKline Beecham, Harlow, Essex (UK) and King of Prussia, PA (US) 1989-1999 $24B revenue global pharmaceutical firm in 1999, merged with GlaxoWellcome in 2000 to form GlaxoSmithKline. IT Chief of Staff (1995-1999) US-based team of 4 with responsibilities for US and UK Bioinformatics team support. Developed, organized and directed the new Bioinformatics department’s processes for budget management ($25M), project portfolio management, vendor management, a rapid hiring campaign for critical headcount planning, university collaboration/alliance management, and a facilities project to build new office layout with minimal disruption. Introduced portfolio management concepts for identifying, prioritizing and managing IT projects successfully – a novel idea in 1995 – and improving customer relationship through shared responsibility for portfolio selection. Process & Project Manager (1991-1995) Created global gene sequencing patent management process with research scientists and Legal to protect corporate strategic financial investments. Implemented this process for genetic sequencing, gene identification, patent application & follow-up to ensure intellectual property coverage for proprietary genetic materials. Enabled research scientists to share and manage their exploratory research activities globally and allow them to identify value propositions and ideas of potential scientific collaboration interest. Focused on annual cost-savings through active retirement of applications. Worked with IT management to introduce an applications inventory management process, reducing annual maintenance costs by up to $5M. Created consolidated application inventory database solution that became the backbone for new improved global Help Desk management process providing single source of information for all supported software in R&D. LESLEY GIBSON, PH.D. +1-908-656-6068 Page 3 ADDITIONAL WORK EXPERIENCE British Telecom Yellow Pages, Reading UK – Systems Analyst on the Electronic Yellow Pages project Glenveagh National Park, Donegal, Ireland – Education Materials Designer University of Zambia Biology Department, Lusaka, Zambia (United Nations-sponsored 2-year lecturing contract) University of St George’s Medical School, Grenada, West Indies – Lecturer in Histology EDUCATION Ph.D. in Entomology/Terrestrial Ecology Trinity College, Dublin, Ireland (1983) B.A. (Mod) in Zoology/Entomology – First Class Honor Trinity College, Dublin, Ireland (1978) PROFESSIONAL DEVELOPMENT Lean Six Sigma Green Belt in progress (2011) ITIL v3 Foundation Certification Learning Tree (2009) Crucial Conversations Trainer VitalSmarts (2008) The Looking Glass Experience, Women’s Leadership Program Center for Creative Leadership (2006, 2002) Effective Facilitation & Effective Consulting Leadership Strategies, Inc (2004, 2005) Total Quality Management Trainer & Facilitator SmithKline Beecham (1992-1993) Business Product Development Certificate The Industrial Training Authority (AnCO), Ireland (1986) Applications Programming Diploma City & Guilds of London Institute, England (1985) TECHNICAL SKILLS Business Intelligence analytical tools (Tableau, Spotfire, Business Objects), Microsoft Office, project management tools (MS Project, Clarity, Planisware), researching new technologies and strategies, several systems analysis methodologies, collaboration software, ERP technologies, dashboards, software evaluation. AFFILIATIONS / ASSOCIATIONS Project Management Institute (PMI) member since 1995 Project World & World Congress for Business Analysts member since 2008 Technical Executive Networking Group (TENG) member since 2003 Product Development and Management Association (PDMA) member since 2007 Association of Change Management Professionals (ACMP) member since 2010 PRESENTATIONS & PUBLICATIONS ―Resource Capacity Planning and Capacity Modeling – an IT Portfolio Management approach,‖ L.R. Gibson & T.R. Ramanathan (2009): Project World & World Congress for Business Analysts, USA. ―Implementing a Resource Capacity Management Process as a change initiative in newly-merged organization,‖ L.R. Gibson & R. Dombroski (2007): Institute for International Research, USA. ―A Practical Approach to Portfolio Management in the Pharmaceuticals Industry,‖ L.R. Gibson & S.P. Marlow (2000): NORDNET International Project Management Congress, Finland. ―Re-engineering IT Project Management in an R&D Organization—A Case Study,‖ L.R. Gibson & S. Pfautz (2000): NORDNET International Project Congress, Finland. ―The Hitch-Hiker’s Guide to Successful Project Management in the Pharmaceutical Industry,‖ L.R. Gibson & S.P. Marlow (1999): IPMA International Project Management Congress , Slovenia.