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BOLd IdEAS. LASTInG IMPACT.
O R G A n I z A T I O n A L
About the WeAtherheAd School of MAnAgeMent Since its inception, the Weatherhead School of Management at Case Western Reserve University has received international acclaim for developing bold ideas that redefine the way management education is taught. This spirit of innovation has elevated its management programs to global prominence, earning Weatherhead a reputation as one of the most innovative business schools in the world. The Weatherhead School is bold in idea generation, creative in thinking and nimble in adapting to the rapidly changing business environment. Weatherhead’s teaching approach delivers a unique blend of functional competencies and interpersonal skills that organizations increasingly need. The input we ask for and receive from industry, corporate sponsors and alumni is critical to designing curricula that advance our graduates’ careers and the objectives of their sponsoring organizations. As a result, the people we teach are ready to add immediate value to their organizations, their communities and the world. It is this approach that has earned the school a place in the top 10% of the world’s business schools for decades. The home of the Weatherhead School of Management is the Frank Gehry-designed Peter B. Lewis Building. The Lewis Building reflects the spirit of Weatherhead’s innovative approach and clearly places Weatherhead in the vanguard of business education. It redefines the way a business school should look just as Weatherhead redefines the way management education should be taught.
B E h A v I O R
creAtIng eXtrAordInArY orgAnIZAtIonS through reVolutIonArY leAderShIP
Weatherhead cultivates extraordinary organizations by building leadership capacity and advancing the science of human strengths.
The context of organizational development has shifted radically within the last 20 years. As technology accelerates, markets expand, organizations become distributed and global forces make a local impact, leaders need to be prepared to embrace an increasingly complex world. Case Weatherhead’s innovative approach to positive leadership and organization change equips leaders with new competencies and capabilities in strategic-level change management to enable value creation that capitalizes on human and organizational potential. Using a positive focus to change the way we view ourselves and the way we engage our organizations may seem like a radical theory, one that is not easily embraced. Nevertheless, the research, teaching and consulting carried out by Case Weatherhead’s Organizational Behavior department continually shows that a positive orientation leads to superior results.
Case Western Reserve University Peter B. Lewis Building 10900 Euclid Avenue Cleveland, Ohio 44106-7235
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weatherhead ’s organizational behavior department has been
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CASE WESTERn RESERvE UnIvERSITy
“ The Weatherhead School of Management is among the world’s best business schools and a leading catalyst for advancing bold ideas that prepare the leaders of tomorrow to have a lasting impact on society.”
— Myron Roomkin
Dean and Albert J. Weatherhead, III Professor of Management
cASe WeAtherheAd orgAnIZAtIonAl behAVIor fAcultY
diana bilimoria, Ph.d., Associate Professor of Organizational Behavior, has published over 35 articles and book chapters on management and human relations. dr. Bilimoria is a recognized leader in organizational behavior and serves extensively as an organizational consultant and management educator for public, private and non-profit organizations and as an executive coach for individuals focusing on areas of leadership development. her research focuses on corporate and non-profit governance and leadership; women leaders, directors and entrepreneurs; diversity in organizations; and management education. dr. Bilimoria received her Ph.d. in Business Administration from the University of Michigan. richard boyatzis, Ph.d., Professor of Organizational Behavior and Psychology, co-authored the best-selling international book, Primal Leadership: Realizing the Power of Emotional Intelligence and most recently Resonant Leadership: Renewing Yourself and Connecting with Others through Mindfulness, Hope and Compassion and has authored more than 125 articles on behavioral change, leadership competencies and Emotional Intelligence. his research focuses on how people develop capacity and Emotional Intelligence throughout their lives and careers; the impact of advanced professional education on development of leadership capacity, especially Emotional Intelligence; and the development of new assessment methods. dr. Boyatzis earned his Ph.d. in Social Psychology from harvard University. david cooperrider, Ph.d., Professor of Organizational Behavior and founder of the Center for Business as an Agent of World Benefit, is a co-creator of Appreciative Inquiry and an expert in positive organizational change. he has served as a researcher and consultant for numerous businesses and organizations including American Express, BP America, the United nations, and the U.S. navy. he is the co-author of several books, including the Appreciative Inquiry Handbook and has been published in numerous journals. dr. Cooperrider earned his Ph.d. in Organizational Behavior from Case Western Reserve University. ronald fry, Ph.d., Associate Professor of Organizational Behavior, is a co-creator of Appreciative Inquiry and director of the Masters Program in Positive Organizational development and Change. dr. Fry has been involved in research and consulting with industrial, service and public sector organizations in the areas of human resource development and organizational change. Fieldwork has involved a variety of systems including Ford, General Electric, northern Telecom, the U.S. navy and Roadway Express in projects related to employee involvement, participatory management systems, fundamental cultural change, team building and executive development and strategic planning. dr. Fry earned his Ph.d. in Organizational Psychology from the Massachusetts Institute of Technology. david Kolb, Ph.d., Professor of Organizational Behavior, is best known for his research on experiential learning and learning styles described in Experiential Learning: Experience as the Source of Learning and Development. Other works include: Conversational Learning: An Experiential Approach to Knowledge Creation, Innovation in Professional Education: Steps on a Journey from Teaching to Learning, Organizational Behavior: An Experiential Approach and many journal articles and book chapters on experiential learning. his current research focuses on team learning, experiential learning in conversation and learning-focused institutional development in higher education. he is the recipient of four honorary degrees recognizing his contributions to experiential learning in higher education. dr. Kolb earned his Ph.d. in Social Psychology from harvard University. eric neilsen, Ph.d., Professor of Organizational Behavior, established the Master of Science in Organization development and Analysis program at the Case Weatherhead School of Management. his research interests include organization development and change, industrial history (U.S., Latin America and Europe) and management interfaces between north and South America. dr. neilsen earned his Ph.d. in Sociology from harvard University.
appreciative inquiry
Igniting Positive Change in Business and Society
discover a powerful methodology for strategic change and sustainable growth. Appreciative Inquiry redefines the way companies and individuals experience transition by focusing on core strengths and leveraging them to reshape the future. Rather than deficit-based approaches which outline only problems, resistance or obstacles, Appreciative Inquiry asks all stakeholders to rediscover the best of “what is” in order to dream boldly about—and initiate—“what could be.” The result is an engagement by all stakeholders in creating both a shared vision of the future and sustainable change. Organizations from all over the globe are using this powerful approach to transform themselves for the future: Green Mountain Coffee Roasters; Fairmount Minerals; Greater houston Mental health Association; Roadway Express; World vision; John deere; Mcdonald’s; the U.S. navy; the Un Global Compact; BBC; Boston Bank, Chile; nutrimental Foods, Brazil; the American Red Cross and the United Religions Initiative.
emotional intelligence
A Leadership Development Tool
Strong leadership is an organization’s most powerful competitive advantage for driving the necessary changes that will overcome challenges and achieve effective performance. Leaders are needed at every level in an organization and in every capacity and great leadership requires more than technical knowledge or functional expertise. Great leaders move us through basic human process—our emotions. Research has shown that exceptional leaders, executives and managers are not just smart or lucky, but more frequently rely on their Emotional Intelligence. Emotional Intelligence is the ability to understand, motivate and develop yourself and others. Although leaders talk of strategy and competition, great leaders establish a deep emotional connection with others called resonance. They are, literally, in tune with others around them. Their own levels of Emotional Intelligence allow them to create and nurture these resonant relationships. They use their Emotional Intelligence as a path to resonant leadership through mindfulness, hope and compassion. These competencies distinguish superior leaders from average leaders by fostering outstanding performance and organizational effectiveness. Fortunately, Emotional Intelligence can be learned and change can be sustained. Weatherhead’s teaching approach to creating and strengthening Emotional Intelligence in leaders occurs through the exploration of Emotional Intelligence’s guiding principles: self-awareness, self-management, social awareness and relationship management. Individual and group coaching further facilitates learning. Approaches include one-on-one analysis and instruction on coaching Emotional Intelligence in others. As a result of applying these learning methods, Weatherhead was selected as one of 15 model Emotional Intelligence programs, based on a worldwide search, by the Consortium for Research on Emotional Intelligence in Organizations.
“ I have had the opportunity to apply Appreciative Inquiry to a very large and previously daunting project. It involved building a five-year vision for an organization of 20,000 people dispersed across 90 countries in over 700 local offices. By applying the Appreciative Inquiry outlook and methodology, we were able to build a clear and ambitious vision that has massive organizational support in an unprecedented period of time. So, it works!”
— Brodie Boland
President, AIESEC International
the center for business as an agent of world benefit (b·a·w·b)
The Call of Our Time
Is it possible for businesses to act for the greater good while increasing the bottom line? not only is it possible, it’s good business. With the unprecedented challenges our world faces, it is clear the future of society and the natural world is ultimately linked to the future of the world economy and business organizations. The Center for Business as an Agent of World Benefit applies the Appreciative Inquiry model for organizational change to help organizations discover and dream a new, compelling image of their business future in these uncertain times. The goal of B·A·W·B is to advance sustainable business and societal innovation, rethinking the world economy for the benefit of everyone. Through the Center and affiliated networks of institutions and partners, the hope of advancing corporate responsibility, sustainable enterprises, social entrepreneurism and global human cooperation can become a reality.
“ With the war for talent raging, we knew that if we were to have strong and sustainable leadership in the organization, we would need to take a much more deliberate approach to leadership development. We never anticipated how strongly our executive team would embrace Emotional Intelligence as an important vehicle for leadership development.”
— Jeff Darner
Senior Vice President, HR Development, KeyCorp
LEARnInG OPTIOnS
masters in positive organization development and change
Creating Extraordinary Organizations and Advancing the Science of Human Strengths
For organizational development and human resource professionals, managers and aspiring change agents around the globe, the Masters in Positive Organization development and Change provides a unique graduate-level experience. Based on Weatherhead’s pioneering leadership in Emotional Intelligence, Appreciative Inquiry, sustainability and the Center for Business as an Agent of World Benefit, the program enables professionals to create a better world with strength-based methods for initiating and leading positive change in human systems.
The curriculum provides an intensive learning experience in the theory and techniques of organizational development and change management. It spans a 16-month period of study in six, concentrated residential sessions, including a 10-day international study tour. The program combines a core curriculum in the applied behavioral sciences with a variety of action learning projects.
weatherhead executive seminars and certificate programs
An Investment in Continuous Learning
Executives, leaders and managers from all sectors: public, private and non-profit will find opportunities at Weatherhead for continuous enrichment through our seminars and certificate programs in Appreciative Inquiry, Emotional Intelligence and Women in Leadership. These programs are designed to increase participants’ leadership capability with opportunities for direct application and exploration.
“ The Weatherhead Executive Seminars are an integral part of our Management Development at Medical Mutual of Ohio. The topics of the various seminars directly support our core leadership competencies and integrate well with our internal leadership curriculum. Our managers also find much value in attending these seminars with other companies to network and learn their best practices.”
— Patty Hartmann,
Manager of Corporate Training and Development, Medical Mutual of Ohio
weatherhead custom programs
Bring Positive Organizational Change to Your Organization
Weatherhead custom programs have a client-driven approach to program design that links your organization’s needs with the dynamic specialties of our world-renowned organizational behavior faculty. Customized programs can be designed for your organization on an exclusive basis to address organizational change and leadership issues related to specific cultural characteristics and desired leadership outcomes.
Additional resources Under the direction of dr. Richard Boyatzis—Weatherhead Professor of Organizational Behavior, acclaimed Emotional Intelligence expert and author—Weatherhead is the only business school in the world that teaches these competencies with a proven track record. Resonant Leadership: Renewing Yourself and Connecting with Others through Mindfulness, Hope and Compassion (harvard Business School Press, 2005 with Annie McKee) – Richard Boyatzis, Ph.d. Professor of Organizational Behavior.
Additional resources Appreciative Inquiry was founded at the Weatherhead School of Management by drs. david Cooperrider and Ronald Fry. As the thought leaders in the study, development and teaching of Appreciative Inquiry, Weatherhead organizational behavior faculty have authored groundbreaking books and articles on Appreciative Inquiry and have an immeasurable wealth of real-world expertise. Appreciative Inquiry and Organizational Transformation: Reports from the Field (Greenwood Publishers, 2002 with Frank Barrett, Jane Seiling and diana Whitney) – Ronald Fry, Ph.d. (Editor) Associate Professor of Organizational Behavior. Appreciative Inquiry Handbook (Lakeshore Communications, 2003 with diana Whitney and Jacqueline M. Stavros) – david Cooperrider, Ph.d., Professor of Organizational Behavior. Appreciative Inquiry: A Positive Approach to Capacity Building (Taos Institute, 2005 with Frank Barrett) – Ronald Fry, Ph.d. Associate Professor of Organizational Behavior. Appreciative Management and Leadership (Williams Custom Publishing, 1999 with Suresh Srivastva) – david Cooperrider, Ph.d. (Editor) Professor of Organizational Behavior.
women in leadership
Developing Power and Influence
As women advance in their careers to positions of leadership, they need to cultivate personal strengths, build networks and develop new skills. Grounded in current research on Emotional Intelligence, Weatherhead’s approach to women’s executive development focuses on the opportunities, challenges, trade-offs and organizational dynamics experienced by women in work organizations in order to develop effective individual behaviors and organizational practices.
Primal Leadership: Realizing the Power of Emotional Intelligence (harvard Business School Press, 2002 with dan Goleman and Annie McKee) – Richard Boyatzis, Ph.d. Professor of Organizational Behavior. Sustaining leadership effectiveness through coaching and compassion: It’s not what you think; Academy of Management Journal on Learning and Education (in press, with n. Blaize) – Richard Boyatzis, Ph.d. Professor of Organizational Behavior, Melvin Smith, Ph.d. Assistant Professor of Organizational Behavior.
“Through a customized Appreciative Inquiry experience designed by Weatherhead, Fairmount Minerals was able to achieve true, whole-system collaboration and establish the vision of the future for our organization. Since our AI summit, involving 70% of our employees, the energy and enthusiasm with which we are pushing forward a dozen high-impact initiatives around this vision has been tremendous.”
— Jenniffer Deckard Vice President, Finance and CFO, Fairmount Minerals