business phone system and hosted ippbx

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					Why Headland Communications

Headland Communications is dedicated to providing our customers with high quality voice services
without the complexity of traditional telecom providers. With a robust and constantly evolving feature set
and the ability to provide custom solutions we are able to provide our customers with a solution to fit
their needs.

       Business Grade Voice Quality
       No Up-Front Capital Investment Required
             o Equipment rental and purchase options available
       Fully Managed, Hosted Telephony Solution
             o No maintenance contract
             o Free system upgrades
             o Moves, adds and changes included
       Full Featured Polycom IP Phones
       National call coverage
       One Service Provider
       One Consolidated Billing Statement
             o Simple easy to read
       Carrier Class Reliability
             o 24 x 7 x 365 day US based support
       Predictable Monthly Operating Expenses
             o Domestic usage included
       Protection from Technology Obsolescence

Our Technology Offering
       Fully Hosted and managed IP Centrex/PBX Service
             o Asterisk IP PBX Feature Server
             o Fault-tolerant/Redundant Hosted Architecture
       Multiple Customer Broadband Options Available
             o DSL, T1, N x T1, Ethernet over Copper, Frac-DS3, etc
             o Including Direct Resale Capability for Access Circuits
             o Customer provided broadband (BYOBB)
       Rental and Purchase options for all telephony and network hardware
       Polycom SoundPoint IP Phones (PoE compliant)
             o IP 550 – 4 line manager phone
             o IP 650 – 6 line executive phone
             o IP 6000 – advanced conference phone
       Powered by enterprise class Dell PowerEdge servers
       Powered by Cisco Network Hardware (customer site and datacenter)
             o Cisco ASA 5500 Firewalls
             o Cisco Catalyst 3750 and 3560 PoE Switches
             o Cisco 2800 and 1800 Integrated Access Routers

 580 California St 7th Floor San Francisco, CA 94104 415-200-0400
Core Feature Set
      Unified Messaging/Voicemail
            o Voicemail Recordings delivered to Email (as attachment)
            o Outlook contact integration (Click-to-Dial capability)
      Customizable Multi-level IVR/Auto Attendant
      Complete ACD/Call Queue Feature Set with Polycom IP Phone Integration
      Hunt Groups
      Call Forwarding (including Find Me/Follow Me)
      Do Not Disturb (DND)
      Distinctive Ring
      Called ID (w/ CNAM and ANI)
      3-way Calling
      Time of Day based Call Control

Additional features
      Local Number Portability (including Toll Free)
      New DID’s Available in most all Domestic Rate Centers
      New Toll Free (including Vanity Toll Free when available)
      Directory Assistance
      Directory Listings (white page listings)
      E911 Emergency Call Routing

 580 California St 7th Floor San Francisco, CA 94104 415-200-0400

Description: Headland Communications provides hosted ippbx, managed voice and data services to clients in the bay area and California.