DataCompass Data Compass The Must-Have Tool for Data Recovery Especially aimed at: Logical Malfunction Partition loss File corruption Virus Attack Accidental Disk Format File Deletion Physical Malfunction Undetected by BIOS or OS Firmware corruption Clicking Physical damage on sectors Read instability after head swap Single head damage Page 1 V2-1 DataCompass The more professional you are, the more market you will get To be a GUR U As a specialist in data recovery world, you know many causes of data loss. In general, we can sum up as follows: Causes of data loss HARD DRIVE& * Inexperienced&operation error SYSTEM * Viruses MALFUNCTION LOGICAL 42% PROBLEM 58% * Software program malfunction * Forgotten password LOGICAL PROBLEM HARD DRIVE&SYSTEM MALFUNCTION * Hard Drive with "Clicking" Firmware * Drive spin motor fault * PCBA damage Firmware contains the commands * Bad sector which make the Hard Disk work and * Firmware / ROM damage a mass of management information * System Area defect such as P-List,G-List,bad sectors and so on. Firmware can be compared to the personal computers operating system. Logical problems you can handle with so much available software. However if you can handle those 42% of the problems of Hard Drive malfunction you can do more data recovery no matter what case you meet. Then people will start calling you "Guru" , bringing you recognition and leadership in the profession and more business to your company without doubt. Want to get more from every drive? Page 2 DataCompass DATA Extraction & File Retrieval: The key task. After bringing a failed drive back to life, as a data recovery professional, you know now you need to recover the file system which may be damaged by using file system recovery software; and maybe you know also you need to do a disk imaging in order to work from an accurate, stable hard drive image. Unfortunately, traditional disk imaging tools and methods are designed for and work on good HDDs only, not the damaged HDDs that are unstable or inaccessible because of media defects and unstable head, which are common challenges of Stage 2 in practice. Even more, with those traditional imaging tools, the time involved and the ordinary user-level repeated-read access to the media bring a risk of damaging the disk and head, making lost datadata irretrievable. Now in 2008 a world-leading solution incorporating state-of-the-art data recovery technologies changes the mode of data recovery mode revolutionarily. Data Compass helps to easily complete the incredible difficult job. Data Compass is the Stage 2 and Stage 3 tool used in extracting the data and in file recovery. This stage repairs drives that are This extra stage deals with drives with undetected, not responding, and drives physically damaged hardware that can be accessed but produce null components such as head stack and data. Being the primary stage of the DR spindle m o t o r, which can't be flow, another use of it is to carry out all repaired:the only solution is to replace round diagnostics to the drive and with a good one. decide which stage to follow next. This stage involves rebuilding the file This stage deals with drives that have system, retrieving the user data and read inability problems because of verifying the integrity of the files. physical/ logical bad sectors on SA and/ or user area. Page 3 DataCompass Data Compass One integrative portable hardware-software complex specially designed for data recovery. Developed since 2007, the technical specifications and design ideas of Data Compass completely surpass any other professional products in present market. All these highlights make it become the revolutionary product in data recovery industry, guiding the data recovery in a new era, only competitive companies survive. The best worldwide leading solution in 2008: It offers several initiative data recovery technologies globally so that bringing a revolution to the traditional data recovery mode. With DC, you can complete the incredibly hard work easily. DC can easily fix the fowling problems: The bad sector problems caused by scratches in SA and data area as well as the problems caused by unstable head and servo defect, etc. . It not only represents the hardware with a world leading technology, but also is equipped with a built-in data recovery software- Data Recovery Studio. This open-source design of DC can be compatible with all your familiar softwares (R-studio Winhex, ENCASE, any ) to recover data from corrupted file and partitions. The revolutionary design of DC allows you to access the data directly like accessing the good working hard disks, whether it is a HD with firmware problem or bad sector scratch. With DC, you don t need the traditional repair. Traditional Data Recovery Mode Clients Reception Platter Scratches needs a lot of time and energy to evaluate manually. Success rate: 5%. look for a donor Firmware---- waste several days,You can do nothing. Intact Sector Medium Disk Unstable Head and Store HDD Repair Sector Medium Disk Look for the donor: Head, ROM, PCBA and other components. This needs days, Weeks,months, even longer time. Image of the Whole ----It takes tens of hours, days even longer. Even must need an engineer standby. Hard Drive Data Recovery ----How long does it pass after you get the case? Three days?One week? Or even longer time? Does this waste your time and labor? No, it is not only this. Plenty of investment certainly follows an increasing cost. What's more, you are losing your clients. Page 4 DataCompass Optimize Your Tools, Explore Your New Territory Data Compass Saves More Resources for You ------more rapid, more secure and more reliable In traditional mode, we always encounter hard drives with unstable head or precarious store sector medium when doing data recovery. In this condition, what we should do first is to repair the hard drive, then image all the data into a good drive, finally recover data by other logical data recovery softwares. It takes days even months from looking for a donor firmware, head to imagining the data. Meanwhile, you must arrange at least one engineer to track the whole process. Plenty of investment follows an increasing cost. As a result, the quotation of your service is incredibly high. However, the high price and untimely recovery make your clients leave you behind. The proportion of this loss may occupy 30% of your monthly turnover. Even if the clients may select you and request data recovery, you can t get the useful data for him after a long time. The result is finally a failure and all your effort is in vain. Now, you can earn 50% more with 10% less time and labor than before. The reasons are very simple. DC can fix physical problems, such as the bad sectors problems which caused by scratch in SA and data areas and problem caused by unstable head as well as servo defect, etc. Then you needn t look for the donor head aimlessly. The powerful functions of DC make you no need to arrange an engineer to track the whole process. DC can easily finish the work within 2-3 hours and help you recover 20%-30% more data and 30%-50% higher file open success rate than before. With 10% less investment and time of the past, you can recover more data. Thus, you have at least three marketing solutions: 1.Providing more attractive price; 2.Charging based on data amount; 3.Flexible adaption according to your management policy So Excellent service as this, why your customers turn to others? Also you will not be annoyed by losing of valuable customers. It is certain that you know this advantage will bring you the increasing turnover, even promote your leadership in data recovery field. Furthermore, the reputation, customer satisfaction and loyalty will bring you continuous customers. Page 5 DataCompass 100% 80% 60% DATA COMPASS 40% Traditional Tools 20% 0% Labor Time Files open rate Files open success rate The preferred data recovery company That's why the clients always choose the reliable and powerful company Success Price Security Efficiency The Preferred Standard of data recovery company to the Customers Profession Reputation Experience We have made a comprehensive calculation that DC can pay off the cost after providing five to ten data recovery service. That's because: 1.You can handle the incredibly hard problem; 2.You can ask higher charge than your competitors because of higher success rate; 3.DC can help you compete with your peers on technology. In data recovery Industry, you are a professional, profound and a progressive company in customers' eyes. The SalvationDATA Data Compass easily helps me get rid of SA bad sectors which can't be repaired by other drive restoration products we've been using before, because it gives access to user data area directly by using its Analog technology which virtually boot the hard drive SA-independently. --- Yimei Cao, Lead Data Recovery Engineer CBL Data Recovery Technologies Inc. Page 6 DataCompass Traditional Data Recovery Management Cost Cost Work Stagnation from Personnel Fluidity Training Working Time Equipment Upgrade Initial Equipment Configuration Working Intensity Learning Cost Market management Boss Technician In traditional model, the owner will not only manage In traditional model, engineers must accumulate a the market and train the stuff, but also solve the mass of information and spend a lot of energy in problem of work stagnation caused by personnel studying the tools. fluidity. Besides, the company has to pay the cost of In practical operation, engineers have to try hard to equipment upgrade, even know the equipment find the donor firmware and head. Simultaneously provider only added one or two functions. they must pay attention to the file imaging. Thirty-six hours' long work is quite normal. It's also unknown whether the file will be imaged smoothly to charge the customer. If there is potential problem, all your efforts come to nothing. Solution for all the problems An Easy-to-use set with intelligent language support software included ---From the beginning, we are sticking to easiness, simplicity and adopting the idea of the digital camera as our product designing concept. The users needn't know which new technologies adopted, how precise the inner design. They only need to know its effectiveness and simplicity of the operations. The release of DATA COMPASS is the best annotation of this concept. It's very easy to operate even for hard drive with multiple bad sectors. For beginners who only know basic operations of a computer, after 2 to 5 days or 6 online training courses, also can start their data recovery work independently. For those experienced engineers who can use logical data recovery software skillfully, DATA COMPASS can cope with their work without any time waste, because DATA COMPASS is compatible to any logical data recovery software (i.e. R-STUDIO, FINALDATA, WINHEX) and can be used with previous experiences. Also there is intelligent language support software pack inside which allows the translation from the interface language to the user's mother language (all languages supported by Windows OS, like French, Spanish, Japanese, etc.), thus no worries and upsets of language problems. DATA COMPASS not only offers solutions of work stagnation which comes from personnel fluidity, but also saves a lot of time and efforts for engineers. Page 7 DataCompass Excellent Service and Free Upgrades DC users can also have our free upgrade services as we always do. You cost nothing but obtain ever-changing technologies and devices in order to keep your leading position in this industry. At the same time, we offer Engineer Remote Assistance as follows: 1.Immediately getting the prompt diagnosis with professional engineers together. Enjoying the "think tank" to bring you the various options. 2.Improving your technical level to maintain your leading position in this industry with high-level technical communication. 3.Besides technical services, we offer you all kinds of information to improve your management and market control ability. You also enjoy free repair service within one year and cost repair service within three years. Any repair work will be finished within 48 hours. As an executive, you can DC solves problems from physical level have more time for market to logical level, which cuts your initial scheme and management purchase cost to 50% compared with than before. never experience work the traditional models you may have to stagnation which comes pay for different devices with single from personnel fluidity. functions. In traditional models you have to spend one year or more to train an engineer, now only 2-5 days or 6 courses online video training. To be the leader in this No upgrade cost industry and gain more With intelligent language profits. support software pack included High quality and which helps you use your perfect after-sale familiar languages. Simple to learn with video services to relief training courses enables your worries. you to carry our work after 2- Engineer Remote Assistance prompt help from professional High compatibility can cope 5 days or 6 courses. engineers. well with any other logical Environmental friendly data recovery software. and energy conservation concept in details Boss Technician More economical to purchase all-in-one device than many devices Simple operation and comprehensive functions, greatly improve with single function. the efficiency and reduce working intensity and time. You may expect free function upgrade with excitement, no need to Accomplish more tasks with higher successful rate, more bonus pay one cent. from work Solve the problem of work stagnation which comes from personnel Great improvement in technical level. More respect in this industry fluidity thoroughly. Double energy and time for management and marketing than before Have more time and energy to learn new knowledge Gain rapid recognition. Advance smoothly with larger business scope Perfect after-sale service, worry-free Page 8 DataCompass Time is Money. Keep Ahead of Your Competitor. Data Compass can change your solo and passive business mode of doing nothing but waiting. For those customers, such as R ec ep tio n Research Institutes, large enterprises, organizations, they never allow their confidential data out of their sight but request on-site operations. What s more, it is another absolutely competitive advantage by providing on-site services Traditional Mode: Waiting for customers passively Data Compass....Now for all after-sales services IT companies. Portability of Data Compass,Adopting USB interface in their design proposal, DC can implement its portability with this precondition (USB Interface). One laptop, equipped with one SalvationDATA Data Compass, can assure you to handle data recovery cases on any brand HD, anywhere, anytime and any environment.(Picture 1) With built-in power convertor, Data Compass can use laptops power supply directly. Thus, you can use your laptop power supply to run it while you are working on it by using of its cells.(Pictuer 2) To select your type Data Recovery Companies Public Sectors and Corporations Government/Organizations You Are Computer Forensics Professionals Research Center/University IT Network Practitioner Expecting to Enter Data Recovery Industry Page 9 DataCompass SalvationDATA named the product as "Data Compass" which endows it with the special indication of "Navigator". We are living in the era surrounded by data. When enjoying the conveniences and quickness from the data, we should also strive with series of data disasters, such as: data loss, data disclosure, data damage, etc. For such a big market, large numbers of data recovery companies emerge as the bamboo shoots growth after a spring rain. As a leader in data recovery field, we are not only regarding "creating more convenient and quick products" as our conception, but also keeping "serving customers" as our tenet. With more than 10 years' experience, we are accepted by a lot of customers. In the worldwide, more than 5,000 professional data recovery companies, governments and institutions chose SalvationDATA solutions and products. Newly released DC not only has the powerful function scontaining the data recovery from disk-level to logic-level, but also has the open-source design which is easy to understand and operate. All of these only for helping you establish a data recovery company faster and more effective, and for the companies or institutions who want to establish their data recovery department. With Compass, Columbus discovered the new continent; brought back a great deal of gold and silver to Spain and other colonies. Therefore, the noble metal in Western Europe has increased more than 3 times, which developed those countries greatly. Selecting DC as your compass, it will be certainly lead you to discover your "New Continent" , finally establish your empire. 2008 SalvationDATA Technology, LLC. Designed and printed in China. All data are confidential. We will not inform individually about any modification and changes in the future. Regarding all material above, SalvationDATA reserves all the final right of interpretation.