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 Award, Certificate and Diploma in
 Leadership Coaching & Mentoring
Qualifications in:
Leadership Coaching & Mentoring
for senior managers
Leadership involves more than being personally effective
and leading by example. It involves providing guidance
and direction and also developing and nurturing
organisational talent and human capital. This MBA level
leadership coaching and mentoring suite of qualifications
enables senior managers and executives to impact on the
skills and performance of individuals and teams as well as
leading on cultural and organisational change.

     Award in Leadership Coaching
     & Mentoring
     • Leadership coaching and mentoring skills




     Certificate in Leadership Coaching
     & Mentoring
     • Leadership coaching and mentoring skills

     • Organisational coaching and mentoring                 Duration:
                                                             The Award can be completed in just 4 – 6 weeks,
                                                             the Certificate in 6 – 16 weeks and the Diploma in
                                                             9 – 15 months

                                                             Enrolment dates:
     Diploma in Leadership Coaching                          Flexible – start when convenient
     & Mentoring
                                                             Delivery Method:
     • Leadership coaching and mentoring skills              Distance learning and/or in-company

     • Organisational coaching and mentoring                 Assessment:
                                                             Assessment is by written assignment. For in-
     • Coaching and mentoring policies                       company programmes an alternative assessment
                                                             model can be designed
     • Coaching and mentoring within organisational
       culture                                               Professional Institute Membership:
                                                             Up to three years studying membership of the
     • Strategic impact of coaching and mentoring            Chartered Management Institute

     • Strategic performance management                      Bonus Resources:
                                                             • Free subscription to Management Today and
                                                                Professional Manager magazines
     • Coaching and mentoring and organisational
                                                             • Use of the Institute’s resource library
       direction
                                                             • Complimentary guide: ‘How to Complete your
                                                                Assignment’
     • Organisational change



For more information contact:
t:      +44 (0)1455 845071
e: sales@exponentialtraining.com
w: www.exponentialtraining.com
Award in Leadership Coaching & Mentoring
The Award in Leadership Coaching & Mentoring comprises the following Unit:


   Unit Title:                    Leadership coaching and mentoring skills

                                  This Unit is about developing skills and practices that support coaching and mentoring
   Unit Aim:
                                  activities across the organisation
   Learning outcomes:             Assessment criteria:
   By the end of this Unit        By the end of this Unit you will be able to:
   you will:

 1.   Understand how              1.1 Evaluate the benefits of coaching and mentoring to an organisation
      coaching and
      mentoring                   1.2 Assess how coaching and mentoring programmes support business objectives
      programmes support          1.3 Develop guidelines and protocols for programmes based on accepted coaching
      business objectives         1.3 and mentoring theory and practice
                                  1.4 Develop a coherent, congruent statement of ethics for coaching and mentoring
                                  1.4 programmes and activities across the organisation

 2.   Be able to plan the         2.1 Discuss the organisational and resource implications of coaching and mentoring
      implementation of
                                  2.2 Explain how to overcome organisational and individual resistance to the
      coaching and
                                  2.2 implementation of coaching and mentoring
      mentoring to achieve
      organisational              2.3 Evaluate the impact to an organisation of establishing coaching and mentoring
      objectives                  2.3 culture
                                  2.4 Devise an implementation plan to install coaching and mentoring programmes
                                  2.4 within an organisation

 3.   Be able to develop skills   3.1 Assess current skills of communication and people development to support
      as a leader in coaching     3.1 personal practice of coaching and mentoring
      and mentoring
                                  3.2 Identify development opportunities to meet personal skills needs and to develop
                                  3.2 own practice
                                  3.3 Evaluate skills and practices and produce a personal development plan in relation
                                  3.3 to coaching and mentoring skills
Certificate in Leadership Coaching & Mentoring
The Certificate in Leadership Coaching & Mentoring comprises the Award in Leadership Coaching & Mentoring plus the
following Unit:


   Unit Title:                    Organisational coaching and mentoring

                                  This Unit is about initiating organisational coaching and mentoring, dealing with changes,
   Unit Aim:
                                  and the provision of on-going high level support
   Learning outcomes:             Assessment criteria:
   By the end of this Unit        By the end of this Unit you will be able to:
   you will:

 1.   Be able to understand the   1.1 Evaluate obstacles to coaching and mentoring from the operational managers’
      issues involved during      1.1 perspective
      the adoption of
      organisational              1.2 Devise strategies to overcome or minimise the operational managers’ issues
      coaching and                1.3 Analyse those operational areas requiring additional support during adoption of
      mentoring                   1.3 coaching and mentoring

 2.   Be able to understand       2.1 Devise a strategy to monitor and review the impact of coaching and mentoring
      changes occurring           2.1 across the organisation
      through the coaching
                                  2.2 Develop a methodology for operational managers who under-perform in coaching
      and mentoring process
                                  2.2 and mentoring
                                  2.3 Develop a methodology for operational managers who over-perform in coaching
                                  2.3 and mentoring

 3.   Be able to understand the   3.1 Determine a method to identify and recognise coaching and mentoring successes
      need for continual
                                  3.2 Evaluate a strategy in response to a less than positive coaching and mentoring
      high level support for
                                  3.2 experience
      coaching and
      mentoring                   3.3 Discuss methods for the strategic managers to demonstrate overt support for the
                                  3.3 coaching and mentoring process
Diploma in Leadership Coaching & Mentoring
The Diploma in Leadership Coaching & Mentoring comprises the Certificate in Leadership Coaching & Mentoring plus the
following six Units:


   Unit Title:                    Coaching and mentoring policies

                                  The Unit is about constructing a coaching and mentoring policy and gaining policy
   Unit Aim:
                                  acceptance throughout the organisation
   Learning outcomes:             Assessment criteria:
   By the end of this Unit        By the end of this Unit you will be able to:
   you will:

 1.   Be able to construct        1.1 Demonstrate that coaching and mentoring is a business driver linking
      organisational              1.1 individual and strategic performance
      coaching and
      mentoring policies          1.2 Devise a methodology to identify individual operational responsibilities to lead
                                  1.2 on coaching and mentoring
                                  1.3 Evaluate how managers can be measured on the effects of their coaching
                                  1.3 and mentoring
                                  1.4 Develop ethical guidelines to be used in all coaching and mentoring activities
                                  1.5 Construct a policy that offers coaching and mentoring for all staff during their
                                  1.5 employment life cycle

 2.   Be able to understand the   2.1 Demonstrate how coaching and mentoring is used to contribute to the
      acceptance of               2.1 performance of all in the organisation
      coaching and
                                  2.2 Determine the support, internal and external, available for coaching and
      mentoring policies in
                                  2.2 mentoring activities
      the organisation
                                  2.3 Determine how coaches and mentors can be recognised for their contribution to
                                  2.3 the performance of others
 Unit Title:                     Coaching and mentoring within organisational culture

                                 This Unit is about linking coaching and mentoring to strategic performance objectives, the
 Unit Aim:
                                 impact of culture on coaching and mentoring and the impact of coaching and mentoring
                                 on culture
 Learning outcomes:              Assessment criteria:
 By the end of this Unit         By the end of this Unit you will be able to:
 you will:

1.   Be able to understand the   1.1 Evaluate the links between individual, team and departmental performance
     links between               1.1 objectives and organisational strategic performance objectives
     strategic performance
     and coaching and            1.2 Demonstrate the relationship between individual, team and departmental
     mentoring                   1.2 performance development and coaching and mentoring
                                 1.3 Develop a case that coaching and mentoring can benefit organisational strategic
                                 1.3 performance objectives through individual, team and departmental performance
                                 1.3 development
                                 1.4 Conduct a cost/benefit analysis of a coaching and mentoring process to support
                                 1.4 achievement of organisational strategic performance objectives

2.   Be able to understand the   2.1 Determine how organisational culture can impact on coaching and mentoring
     impact of
                                 2.2 Evaluate the current cultural influences that may inhibit coaching and mentoring
     organisational culture
     on coaching and             2.3 Evaluate the current cultural influences that may support coaching and mentoring
     mentoring

3.   Be able to understand       3.1 Discuss the use of coaching and mentoring to contribute towards performance
     how coaching and            3.1 management
     mentoring can impact
     organisational culture      3.2 Determine the need for board level endorsement of coaching and mentoring
                                 3.3 Determine how coaching and mentoring can support a range of development
                                 3.3 issues
                                 3.4 Evaluate the effect of coaching and mentoring on organisational culture




 Unit Title:                     Strategic impact of coaching and mentoring

                                 This Unit is about evaluating individual, team and departmental development from
 Unit Aim:
                                 coaching and mentoring, and its impact on strategic performance objectives

 Learning outcomes:              Assessment criteria:
 By the end of this Unit         By the end of this Unit you will be able to:
 you will:

1.   Be able to understand       1.1 Analyse changes to culture within the organisation
     individual, team and
     departmental                1.2 Determine how coaching and mentoring is used to manage individuals, teams
     development from the        1.2 and departments
     coaching and
     mentoring process           1.3 Evaluate how coaching and mentoring is used to share knowledge between
                                 1.3 individuals, teams and departments

2.   Be able to understand the   2.1 Discuss measures to identify the impact of coaching and mentoring on strategic
     effect of coaching and      2.1 performance objectives
     mentoring on strategic
                                 2.2 Evaluate the costs of the coaching and mentoring process against the benefits
     performance
                                 2.2 obtained
     objectives
                                 2.3 Devise a method to share the evaluation of the coaching and mentoring across
                                 2.3 the organisation
 Unit Title:                  Strategic performance management

                              This Unit is about ensuring that the performance of the team contributes to meeting
 Unit Aim:
                              strategic objectives
 Learning outcomes:           Assessment criteria:
 By the end of this Unit      By the end of this Unit you will be able to:
 you will:

1.   Be able to set           1.1 Assess the links between team performance and strategic objectives
     performance targets
     of teams to meet         1.2 Evaluate tools and techniques available to set team performance targets
     strategic objectives     1.3 Assess the value of team performance tools to measure future team performance

2.   Be able to agree team    2.1 Analyse how to determine required performance targets within teams against
     performance targets to   2.1 current performance
     contribute to meeting
                              2.2 Discuss the need to encourage individual commitment to team performance in
     strategic objectives
                              2.2 achievement of organisational objectives
                              2.3 Relate the application of delegation, mentoring and coaching to the achievement
                              2.3 of the organisational objectives
                              2.4 Evaluate a team performance plan to meet organisational objectives

3.   Be able to monitor       3.1 Assess the process for monitoring team performance and initiate changes
     actions and activities   3.1 where necessary
     defined to improve
                              3.2 Evaluate team performance against agreed objectives of the plan
     team performance
                              3.3 Evaluate the impact of the team performance in contributing to meeting strategic
                              3.3 objectives

4.   Be able to apply         4.1 Determine influencing and persuading methodologies to gain the commitment of
     influencing and          4.1 individuals to a course of action
     persuading skills, to
     the dynamics and         4.2 Discuss the impact of individual dynamics, interests and organisational politics
     politics of personal     4.2 on securing the commitment of individuals to a course of action
     interactions
 Unit Title:                   Coaching and mentoring and organisational direction

                               This Unit is about embedding coaching and mentoring in the organisation, through
 Unit Aim:
                               individual development aligned to evolving organisational objectives and direction
 Learning outcomes:            Assessment criteria:
 By the end of this Unit       By the end of this Unit you will be able to:
 you will:

1.   Be able to develop        1.1 Develop autonomous coaching and mentoring networks within the organisation
     coaching and
     mentoring for             1.2 Implement the organisational coaching and mentoring policy
     individuals and           1.3 Identify external coaches and mentors that can support internal coaches and
     organisations             1.3 mentors
                               1.4 Evaluate accreditation and Continuing Professional Development opportunities for
                               1.4 coaches and mentors

2.   Be able to understand     2.1 Analyse organisational opportunities that can be exploited through coaching and
     how coaching and          2.1 mentoring
     mentoring can support
                               2.2 Devise a knowledge sharing network to operate upwards, downwards and
     evolving organisational
                               2.2 between peers
     objectives
                               2.3 Develop a culture that encourages staff to seek coaching and mentoring from
                               2.3 customers, suppliers and external benchmarks
                               2.4 Identify and promote the core business drivers and achievements to justify the
                               2.4 coaching and mentoring investment
 Unit Title:                   Organisational change

                               This Unit is about identifying and developing change strategies to meet organisational
 Unit Aim:
                               objectives
 Learning outcomes:            Assessment criteria:
 By the end of this Unit       By the end of this Unit you will be able to:
 you will:

1.   Understand how to apply   1.1 Identify a range of organisational change, models or frameworks
     solutions to
     organisational change     1.2 Apply a range of creative problem solving techniques to address change
                               1.2 challenges
                               1.3 Identify and justify change solutions that link to organisational strategic plans

2.   Understand how to         2.1 Evaluate a range of change implementation models
     develop a change
                               2.2 Identify the criteria to select a change implementation model that supports
     strategy using
                               2.2 organisational change
     implementation
     models

3.   Be able to analyse an     3.1 Demonstrate the use of analytical tools to monitor the progress and the effect of
     organisational            3.1 change
     response to change
                               3.2 Assess monitoring and measurement techniques to change within an organisation
                               3.3 Analyse strategies to minimise adverse effects of change

4.   Understand how to         4.1 Identify the processes to review the impact of the change
     evaluate the impact of
     change strategies         4.2 Analyse the results of the impact review
                               4.3 Present the findings of the change analysis
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United Kingdom

Tel: +44 (0)1455 845071
Fax: +44 (0)1455 842403
Email: sales@exponentialtraining.com




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