Total Recall D e v e l o p m en t S ys t e m S p e c if i c a t i o n s C o ns u l t in g S a l e s Interfaces: ISDN PRI (ITU‐T Q.931, National ISDN 1 & 2, S up p o rt Nortel DMS 100, AT&T 4ESS, Lucent 5ESS, Euro ISDN). Recording trigger via ISDN D‐Channel. Voice Loggers Total Recall has over a decade’s worth of Codecs: PCM (ITU‐T G.711a and G.711mu law), SPEEX experience in designing, manufacturing, installing and supporting voice logging (3:1). WAV (16 bit, 8KHz) & MP3 export. systems. Sold and serviced in more than 65 Onboard Operating System: Linux (CentOS 5.2). countries via a worldwide reseller network, PC Client Software: Remote Manager Max (Windows Total Recall has provided professional, cost effective call recording solutions for 2000//XP/Vista/7 compatible). Supplied free‐of‐charge governments and enterprises large and small. and license‐free. Our voice loggers are not limited to ISDN H a r d wa r e Specifications networks. We can record VoIP, Analog and Radio communications as well as PRI ISDN, Processor: Intel Core 2 Duo. leveraging our custom built hardware to Display and Controls: combine all your recording needs into one TR Max Rack system. Development 130mm x 97mm TFT LCD, with customised keypad. Tilting Consulting Sales If you would like to find out more about our control panel allows for installation at any height in a Support range of products and services, please visit us communications rack. on the web at www.totalrecallvr.com, TR Max Desktop All configuration, monitoring, search and management functions are carried out on your TCP/IP networked PC, via Remote Manager client software. Onboard Storage: RAID mirrored SATA hard drive storage, Recording ISDN hot‐swappable on TR Max Rack. Store your most recent Tota l Re ca l l 60,000 hours or 350,000 individual calls onboard. Archive Drive: Sony CD/DVD drive, or optional Blu‐Ray 5/7 Millennium Ct, Silverwater 2128, Sydney, NSW, archive drive. TCP/IP Network Archiving to Windows or AUSTRALIA UNIX systems via NFS v2/3 or CIFS/SMB. Ph: (+61) 2 9748 2304 Fax: (+61) 2 9748 2604 Power: Web: www.totalrecallvr.com TR Max Rack 320+320W Hot‐Swap Power Supplies TR Max Desktop Single 300W Power Supply Network Interface: 2 x 8P8C RJ45 Network Ports SMDR Interface (Optional): TCP/IP Rev 9.0.0, 11/10 The total solution to your voice logging needs D E V E L O P I N G I N N O VA T IV E V O I C E LOGGIN G S O LU T ION S F O R G O V E R N M E N T S AND E N T E R P R I S E S W O R L D W I D E In an increasingly security conscious, litigious and easy to use, turnkey package. Total Recall has an ISDN results driven world, telephone recording is vital to recording solution for a wide variety of applications. meeting your duty of care, management and legal Our MAX Rack system offers the highest degree of CUSTOMISED SOLUTIONS Our call recording hardware and software requirements. Enterprises and governments worldwide hardware redundancy, hybrid recording capabilities and is largely designed in‐house, and we have are seeking professional, fully featured ISDN recording system management possibilities, while MAX Desktop a wealth of experience in custom‐ solutions that are both efficient to use and cost provides a stylish, compact and highly cost effective designing ISDN recording solutions for specific applications. effective. alternative. Total Recall has the total solution to your problem. Our Take advantage of the built‐in control panel on Total If you have a unique ISDN recording Linux based ISDN recording servers offer the highest Recall Max – Rack, or alternatively you can manage, application be sure to contact us for an innovative and customized system! degree of reliability, flexibility and performance – search, monitor and archive your calls via Remote THE TOTAL RECALL providing all of the recording, archiving, search, Manager PC software – included at no extra charge with DIFFERENCE: monitoring and management tools that you need in an all Total Recall systems. • PURPOSE BUILT FOR MAXIMUM UPTIME flexible ISDN recording PROFESSIONAL, RELIABLE & EASY TO USE ISDN RECORDING SYSTEMS • INTUATIVE LAYOUT FOR MINIMAL TRAINING REQUIREMENTS AND TIME‐ solutions SUPPORT AT EVERY STEP Total Recall MAX ‐ Desktop From choosing the right system to EFFICIENT CALL SEARCH AND MONITORING installation support, maintenance, Offering the lowest cost per PRI ISDN recording channel, Total training and upgrading, our global • SUPPORTS PRI ISDN, SIP, H.323, SDP AND Recall Max Desktop is the compact and cost effective solution team of experts is available around RTP VOIP INTERFACES for ISDN call recording applications. the clock to assist you with every aspect of your ISDN recording • HYBRID RECORDING INTERFACES FOR With all monitoring, search and system. Total Recall MAX ‐ Rack management functions To contact us directly or to find your MAXIMUM COST EFFICIENCY controlled via Remote local reseller, visit totalrecallvr.com • FULLY SCALEABLE – MANAGE ONE OR When the reliability of your call recording system is Manager Windows PC software critical, Total Recall Max Rack provides the highest degree (included license free at no MULTIPLE UNITS WITH INCLUDED REMOTE of hardware redundancy and data backup possibilities. extra cost with your system), MANAGER SOFTWARE With a built‐in screen and keypad, Total Recall Max Rack is Total Recall Max Desktop fully self‐contained, and supports up to 60 simultaneous leverages your existing IT • MULTIPLE BACKUP AND HARDWARE infrastructure to provide a ISDN calls per unit. Combine multiple units in a ‘server REDUNDANCY FEATURES BUILT‐IN bank’ for virtually unlimited system channel capacity. scalable, easy to use and cost effective ISDN recording FIND OUT MORE • REMOTE WINDOWS PC ACCESS solution. • Mirrored Hot‐Swap Hard Drive data storage (accessed Visit us at www.totalrecallvr.com to SOFTWARE INCLUDED LICENSE FREE AT NO via the tilting front control panel) • Mirrored Hard Drive storage for improved hardware find out more about our call •Dual Hot‐Swap Power Supplies Included redundancy recording products and services. We EXTRA CHARGE • Backup calls to a network drive or dedicated NAS server • Supports up to 60 simultaneous ISDN calls, and can support have a vast range of information • SPECIFICALLY DESIGNED LINUX‐BASED (sold separately), or CD/DVD, or to an optional Blu‐Ray hybrid ISDN/VoIP recording within one enclosure. available to help you make drive. • Backup calls to a network drive or dedicated NAS server informed decisions about your ISDN SYSTEM SOFTWARE FOR COMPLETE • Supports up to 60 simultaneous ISDN calls, and can recording solution. (sold separately), or CD/DVD, or optionally to Blu‐Ray media. support hybrid ISDN/VoIP/Analog/Radio recording within • Ultra‐quiet, cool running enclosure, well suited to front RELIABILITY, SPEED AND SECURITY one enclosure. office or server room environments.