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									Quality Management
Your objective is to achieve the very high standards
required for ISO quality management systems (QMS) for
your organization. RDC can ensure that your objective is
met by providing the right guidance and expertise.

RDC does this by supplying experienced business
improvement consultants who are also BSI trained
auditors in ISO 9001:2000 and 9004 - the international
standards required to satisfy the demands for customer
focus and continuous improvement.

Ultimately the scale, scope and timing of RDC’s input is
determined by your requirements, but could include, for

    Set-up and structure of the QMS
    Design and structure of the required documents
    Electronic information systems consultancy
    Process and gap analysis
    Mock audits and process walk-throughs
    Coaching internal auditors
    Process education and auditor psychology
    Continuous improvement of the QMS

In addition, RDC can provide your organization with business improvement
expertise based on the approved Quality Management System, including
assistance to identify the required metrics and Key Performance Indicators (KPIs)
to help run the business.

Also, by using an information-based approach and introducing future thinking
into current management practices, your organization will quickly develop a
strategic and operational framework with a much greater degree of confidence.

Finally, a quality managed, process based approach will enable you to quickly
identify and lower costs, achieve faster lead times, reduce ‘silo mentality’ and
improve responsiveness to your customers’ needs.

         Head Office: RDC, 63 Nevill Avenue, Hove BN3 7NB, United Kingdom
                 tel: +44 (0)1273 881553 email: solutions@rdc.ltd.uk

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