Magazine for The Young Talent of TNT by wuxiangyu


									        Magazine for The Young Talent of TNT
                                October 2010

    New Members                                                                               YTNT Rally 2010
                                                                                                                Dear Young TNT-ers,
                                                                                                                Summer is over, time for BY’s autumn issue. At the time of writing the
                                                                                                                                                                                                 Table of contents
                                                                                                                plants in my garden are maturing, the freshness is gone, and a new kind
                                                                                                                of beauty appears. It somehow feels heavier than before. For BY it is also
                                                                                                                time to get serious: after an issue on fashion and one on summer fun, we
                                                                                                                                                                                                    4   Reset everything!
                                                                                                                now present to you: Reset! Time for reflecting on our personal goals, and
                                                                                                                on TNT’s direction. The latter is going through a thorough reset, and its
                                                                                                                effects are becoming more visible every day.                                        5   Who’s the boss: Peter Bakker
                                                                                                                Who else than our own CEO should we ask for an explanation about
                                                                                                                TNT’s reset? Peter Bakker was more than willing to answer our ques-
                                                                                                                tions, and we are very proud to present him in this issue’s ‘Who is...?’.
                                                                                                                                                                                                    8   YTNT’ers on CTRL-ALT-DEL
                                                                                                                And when TNT resets itself Young TNT must follow, so be sure to read
                                                                                                                Roy’s message on the wrap for the latest update from the YTNT board.
                                                                                                                                                                                                 10     Using your inner compass
                                                                                                                Of course this issue of BY offers you a lot more. First there is our very

                                                                                                                                                                                                        Listen, act, reset!
                                                                                                                own Najiba reflecting on the importance of intuition when making choic-
                                                                                                                es in life. Nancy asked her former YEP-trainer Judith Warmerdam about            12
                                                                                                                how she eventually came to her ‘reset’. BY also asked (Young) TNT-ers
                                                                                                                Cecilia, Bernd, Chris & Miriam what or who they would like to give a firm
                                                                                                                jot on the reset button. Lots from Young TNT in this issue as well!
     Name                  Business Unit           Department            Work city             Work Country                                                                                      14     Visionary Corporate Responsability
     Harm Schokker         Mail NL                 Sales and Marketing   Den Haag              Netherlands      When BY decided to make ‘reset’ the theme of this issue, little did I know
                                                                                                                about my own reset approaching quickly. Two weeks ago I decided to tell
     Susanne Smeehuijzen   Mail NL                 TPP                   Hoofddorp             Netherlands
                                                                                                                my manager that I wanted to quit my job and look for a new one in the
     Janneke Bastiaansen   Mail NL                 Operations            Den Haag              Netherlands      fields of either corporate or local sustainability. I am very grateful for the
                                                                                                                valuable experiences these two years with TNT have given me, of which
     Jessica Buckley       Mail NL                 Spring                Diemen                Netherlands
                                                                                                                Be Young and other things I did for Young TNT are important elements.
     Janet Raijmakers      Mail NL                 Commercie             Den Haag              Netherlands      They say that in hindsight most of the steps you take before eventually
                                                                                                                reaching your goal seem logical, and I can only agree. This also means
     Jeroen Haans          Mail NL                 Operations            Den Haag              Netherlands
                                                                                                                that resetting is more a process you go through than a sudden decision.
     Nora Hase             Express Germany         Sales and Marketing   Troisdorf             Germany          It somehow feels scary and exciting at the same time. I am therefore
                                                                                                                more than happy to take Cecilia up on her advice to take things one step
     Dennis Hoogeboom      Express Benelux         Finance               Nieuwegein            Netherlands      at a time.
     Michiel Kalis         Mail NL                 TPP                   Amsterdam             Netherlands
                                                                                                                But, this also means that this is the last BY with my writing on this spot. I
     Pamela Quadekker      Mail NL                 TPP                   Hoofddorp             Netherlands      want to thank Eric, Nancy, Judith & Najiba for the BY fun we had over the
     Sjoerd Bakker         Mail NL                 Sales and Marketing   Den Haag              Netherlands      past year. And I wish all of you all the best for the future!

     Daphne Sap            Mail NL                 Spring                Diemen                Netherlands      Rachelle Eerhart
     Chris Beckers         Mail NL                 EMN                   Utrecht               Netherlands                                                                                          Beach BBQ 2010
     Reino Herranen        Express International   Finance               Hoofddorp             Netherlands

     Gökhan Sözömcetin     Express Italy           Operations            Bursa                 Turkey                                                                         Live your best life

2                                                                                    October 2010 - BE YOUNG    BE YOUNG - October 2010                                                                                Editorial / Contents   3
    Is ‘reset’ really the                                                                                                                            Who’s
    solution for everything?
    By Eric van Duin & Judith de Waardt
                                                                                                        ...TomTom (630, 730, 930)
                                                                                                        Make sure your battery is charged before
                                                                                                                                                     the boss?
                                                                                                       you begin. TomTom suggested allowing
                                                                                                       your device to charge for at least 2 hours
                                                                                                       before resetting it. Remove your device’s
    Life can be pretty hard when your computer, wii, phone or                                         SD card from the card slot. Find the “re-
    whatever containing all your photos, school or work files, emails   set” pinhole button on the bottom of the device. Hold the “reset” but-
                                                                        ton down for 10 to 15 seconds or until your device resets itself. You will
    and music crashes. Using these easy steps, you will easily be       need a flattened paperclip or another small metal object to reach inside
    able to reset the most important things in your life....            the pinhole. Power the TomTom back on and insert your SD Card. You
                                                                        have now reset your TomTom.

    How to reset your...
                                                                        Turn off and unplug your Wii console for a few minutes. Turn the power
    ...iPad                                                             back on and when you see the the safety screen open the small flap on
    Hold down the powerbut-                                             the front of the Wii console. Inside you will find the red sync button.
    ton for 3 seconds. Then,                                            Press and hold the red button down for 15 seconds. Then remove the
    a rectangular box should                                            battery cover from the Wii remote, inside you will see another red but-
    pop up on your iPad that                                            ton. Press and release the red button, the blue lights on the remote will
    has a white arrow facing                                            start blinking. Quickly press and release the red sync button on the Wii
    toward the right. Once                                              console. The remote will stop blinking and it should now be synced.
    you see the slider button,
    simply slide your finger
    along the iPad to power
    off. Once you have slid
    the button, the iPad
                                                                        But how to reset
    should shut down on                                                 your heart?
    its own. Before you
    turn your iPad back on                                              Unfortunately there’s no on and off
    you will want to wait                                               button for your heart. In contrary to
    10-15 seconds. Once                                                 all your technical devices only time can
    you have reset your                                                 heal your (broken) heart problems.
    iPad, its performance                                               Therefore be kind to your heart.
    should improve.
                                                                                                                        Be the change
                                                                                                                       you want to see
                                                                                                                         in the world

4             Reset everything!                                                                          October 2010 - BE YOUNG                     BE YOUNG - October 2010   ITEM TITLE   5
                                                                                                                                                                        Giving back                                                                    Opportunities
                                                                                                                                                                        In general I believe we all have something that can contribute to a better     I have always wanted to lead a large company, but that does not mean
                                                                                               “I think there are three ingredients to success.                         world. Moving the World was started with that in mind. But for myself          that I have constructed my career from beginning to end. You have to
                                                                                                                                                                        I think this is even more the case. I have a great job working for a great     grasp opportunities when they present themselves.
                                                                                          First of all you need talent, secondly you need a bit                         company in which I have the possibility to contribute. The horizon in my
                                                                                     of luck and the alertness to recognise it when it comes                            job is wide. The passion to help solve problems runs deep inside me.           Turning points
                                                                                                                                                                                                                                                       One turning point was when I was working in the Control department
                                                                                     your way, and finally you just need to work very hard.”                            Future CR policy                                                               at TNT Post head office and I sent a comparative report of various Euro-
                                                                                                                                                                        An advice on this subject is currently being discussed in the CR council.      pean postal companies to then CEO Ad Scheepbouwer. It seemed like
    By Eric van Duin & Nancy Oei                                                                                                                                        There are many possibilities, and much will depend on the views of the         a simple enough idea, but no-one had thought of it before, and I had be-
                                                                                                                                                                        management of the separate companies. We will not abandon what we              come visible to top management. Another turning point was when I left
    Once an intelligence officer in the Dutch army, Peter Bakker has been leading our company for nine years already, but for how much                                  have achieved in this area over the past years, corporate responsibil-         head office a few years later to become financial director of the Parcel
    longer? Those who know all about Peter’s past are probably not surprised that this man is about to reset our company. After all he                                  ity has become part of our DNA. It runs deep in our organisation, our          Service business unit. There is a big difference between head office and
    did start his working career in automisation. BY on the other hand was not aware of this item on Peter’s CV. Read all about him in                                  people and our reputation.                                                     operations. Or when I became the commercial director for logistics and
    this special edition of “Who is….”                                                                                                                                                                                                                 left the finance area.
                                                                                                                                                                        Reset the world
                                                                                                                                                                        One of the things we really need to reset is the global thermostat. We need    Succes
                                                                                                                                                                        to do what we can to fight global warming. Secondly we need to continue to     I think there are three ingredients to success. First of all you
    Resetting TNT                                                                                                                                                       fight world hunger. It is unacceptable that in the modern world one billion    need talent, secondly you need a bit of luck and the alertness to
    I think that is exactly what we are doing, resetting this company. We            pany he works for and who takes his responsibility for what he stands for.         people do not have enough to eat. I do what I can. Personally I drive a fuel   recognise it when it comes your way, and finally you just need
    are reviewing all activities to see whether they are still effective in the      I think that is fine, I have no problem with that. I have no inclination to        efficient car and my house is designed to be as environmentally friendly as    to work very hard. Work weeks of 80+ hours are what has brought me
    current economic climate and what new possibilities there are for new            reset my character. Just manage the weakness to a non-harmful level.               possible. Furthermore I try to manage this company in such a way that its      to the top!
    initiatives. It is a bit too early to anticipate any decisions we will take in                                                                                      impact on the environment is minimised and that it contributes in the fight
    this regard.                                                                     Role model                                                                         against world hunger. I am passionate about the idea that we all have a con-   Career reset
                                                                                     It is not so much that I think of myself as a role model, I realise I am a role    tribution to make, no matter how small.                                        I don’t look back much, and therefore don’t dwell on what I could have
    Ambition                                                                         model. That may be the most important part of a CEO’s job, to be a role                                                                                           done differently. The best moments are those when energy is positive,
    I always go for the best, in everything I do. So now I want to lead the          model for your company. A CEO should walk the talk, should practice                                                                                               those I would try to maximise.
    separation of the Day-Definite Delivery and Mail companies in the best           the values of a company. Everything he or she does is put under a mag-
    possible way. Get TNT through the next complex phase of change. Make             nifying glass. The personality of the CEO helps shape the company. Also
    sure both Mail and Express are given chance to maximise success. Both            increasingly I think companies should be role models, for instance in the
    will be strong companies with strong management teams, attractive eq-            area of corporate responsibility.                                                                                                                                 Young TNT
    uity stories and a solid financial basis, good growth opportunities that will                                                                                                                                                                      You can play an important role as ambassadors, both within TNT and
    give them a great future. That is the whole purpose of the separation. I in-     After work                                                                                                                                                        outside of the company.
    tend to complete the separation to the best of my ability. What happens          I think it is well known that I’m not exactly a role model as far as a having a
    afterwards we don’t know yet, and to be honest it’s not about me…                good work-life balance is concerned. But there are times when I take a step                                                                                       Keep thinking outside of the box.
                                                                                     back from work. I like to take time out to watch my kids play field hockey.                                                                                       Keep taking the initiative.
                                                                                     Cooking is also a great way for me to relax. During holidays I like to go to the                                                                                  Keep doing what you think is right.
                                                                                     market to buy good ingredients to prepare a nice dinner. I also like to listen                                                                                    Keep doing what makes you nervous.
    Image                                                                            to music and sometimes dream I am an amateur photographer.                                                                                                        Keep challenging the status quo.
    You ask me what is my image? I should be asking you! But OK, I guess my                                                                                                                                                                            Keep stimulating change.
    image is that of a hard-working man who is passionate about the com-                                                                                                                                                                               And, most of all: Keep pumping positive energy into the company.
                                                                                                                                                                                                                             The only thing
                                                                                                                                                                                                                          to change, is the will
                                                                                                                                                                                                                               to want to

6             Who’s the boss?                                                                                            October 2010 - BE YOUNG                        BE YOUNG - October 2010                                                                                                    Who’s the boss?                7
    Young TNT-ers on...                                                                                                                                                                                                        Name: Miriam Pinckaers
                                                                                                                                                                                                                               Workplace: TNT Post HR&O,
                                                                                                                                                                                                                               The Hague

                                                                                                                                                                                                                               Resetting is an every day thing I
                                                                                                                                                                                                                               think. A few times a week I re-
                                                                                                                                                                                                                               set my laptop (need to buy a new
                                                                                                                                                                                                                               one soon) and every day I ‘reset’
                                                                                                                                                                                                                               myself by having a good night of
    By Judith de Waardt & Najiba Abdellaoui                                                                                                                                                                                    sleep. And I have changed course
                                                                                                                                                                                                                               during my high school period.
    Most Young TNT-ers are relatively new to the company. After years in school when everything was possible, options may now seem less                                                                                        I exchanged my chemistry and
    abundant. Do Young TNT-ers ever think of resetting their lives completely? Or do they see the concept of ‘reset’ differently, perhaps in a                                                                                 physics courses for business and
    more practical way? Read the responses BY got to these questions, and think about what YOU would answer!                                     Name: Bernd van Dijk                                                          economics courses and I think
                                                                                                                                                 Workplace: Moving the World, Hoofddorp                                        it was a good choice. My school
                                                                                                                                                                                                                               mentor advised me to do so even
    Name: Cecilia Scolaro                                                                                                                        I have reset my own life several times. I currently run a three year fre-     before I realised something had
    Workplace: TNT Head Office Online Communications, Hoofddorp                                                                                  quency. Some resets were caused by accident, sometimes it’s just a deep       to change. Sometimes I would
                                                                                                                                                 feeling that starts up the process. In the end it always comes down to a      like to reset someone if he or she
    I like resetting myself and my life quite often, including changing country                                                                  real understanding of your own contemporary values. Something specific        is in a negative state of mind and
    / job / house / life. I think resetting is the only way to evolve, because the                                                               I would like to reset the is the two day “Dowsing” course I took with         only sees problems instead of op-
    only point of view you can change is your own. On the other hand, reset-                                                                     Freriks Energetisch Management (see For years I          portunities and chances.
    ting is sometimes a very convenient way to escape and not face problems.                                                                     was fascinated about the concept of dowsing. Mainly because of the para-
    I would like to reset anything that would give me the possibility to grow                                                                    dox that in many cultures there are various stories of dowsers finding        Name: Chris Misker
    and challenge myself in new experiences. I have reset my life two years                                                                      water, but at the same time dowsing is widely unaccepted. So I concluded      Workplace: TNT Post Costing &
    ago, together with my boyfriend. I decided to quit my job, leave my house                                                                    I wanted to find out myself whether or not to believe in it. Of course I      Clearing, The Hague
    and my country to go and live in the Netherlands. We started everything                                                                      hoped for a positive result: being able to find water myself. When apply-
    from scratch here, it was challenging when we thought about it, but for-                                                                     ing, the trainer assured me that every participant would be able to find      I would really like to reset the
    tunately it was smooth to make it real.                                                                                                      water. Sadly, when I joined the course I was deeply unsatisfied with the      car I drove in Italy. Because it
                                                                                                                                                 methods used: none of the activities was based on a “cause - effect” rule,    broke down and I couldn’t start
    When we announced our plans, we usually received two kinds of reac-                                                                          and the goal to find water wasn’t even in! At the end of the first day I      it anymore, so I had to get a
    tions: either people were very positive with a little bit of jealousy or                                                                     resigned, still not knowing for sure whether dowsing is nonsense or real      rental. Later my dad told me I
    they were over-cautious and afraid we were going to fail. In the mean-                                                                       (given this experience, I did move somewhat from the neutral middle).         could probably drive it again if I
    time our feelings were changing by the day as the moment of our de-                                                                                                                                                        had “reset” the car by removing
    parture to Amsterdam grew closer. At the beginning we were confident                                                                         Cecilia’s favorite quote                                                      the cables to the battery. Geez,
    and happy, then afraid, then resolved, then worried again. But during                                                                                                                                                      thanks Dad, you could have told
    this period we realized two things: 1. The more people you tell you are                                                                      “Wesley sat back down beside me and said it was time to change his            me sooner! When I studied
    re-setting your life, the better it is. It makes it harder to have second                                                                    life. He wanted to. ‘But how does a person start? ’ ‘Small,’ I said. ‘Start   abroad for one year: High school
    thoughts. 2. You have to take it bit by bit. It’s better to focus on de-                                                                     small and work up. The way you would clean a house. You start in              in the USA. I reset my own life:
    tails and to-do lists, because the bigger picture might be overwhelming                                                                      one room. Maybe you give yourself more time than you need to finish           new environment, new friends,
    sometimes. Eventually it went really well: we found new jobs in less than                                                                    that room, just so you finish it. Then go on to the next one. You start       new (host-)family. By doing this,
    two months. Dutch people have been very welcoming and helpful, we                                                                            small, and then everything you do gets bigger.”                               I learned a lot about myself and
    are definitely happy about our re-set. We recommend it to everyone!                                                                                                                                                        what I liked and didn’t like. Great
                                                                                                                                                 From:                                                                         experience!
                                            Life isn’t about finding                                                                             ‘Three popes walk into a bar’ in ‘The Collected stories of Amy Hempel’
                                            yourself. Life is about
                                               creating yourself.

8             Young TNT’ers on...                                                                        October 2010 - BE YOUNG                 BE YOUNG - October 2010                                                                                             Young TNT’ers on...   9
                                                                                                       “I believe in intuition and inspiration; at times I feel certain I am right            Learn to recognise and pay attention to ‘markers’ and ‘signs’
                                                                                                       while not knowing the reason” – Albert Einstein
                                                                                                                                                                                          •   (often sensations in your body) that tell you your inituition is asking
                                                                                                                                                                                              you to listen.
                                                                                                       But what is intuition exactly? The beauty is that nobody really knows.
                                                                                                       The definition that probably covers it best is the one that says that in-
                                                                                                       tuition is simply knowing something without knowing exactly how you                •   Keep a synchronicity notebook to write down all the so called
                                                                                                                                                                                              coincidences that happen in your life.
                                                                                                       know it. One can imagine that most scientists and other people who

                                                                                                       aren’t able to grasp this notion, let alone trust their intuition discard it           Don’t torment yourself with the need to know immediately where
                                                                                                       as something close to superstition. Discarding intuition as such is, how-
                                                                                                       ever, a loss. There are many good examples of moments in which one’s
                                                                                                                                                                                          •   this will lead you, when you notice a particular sign.
                                                                                                                                                                                              Just go with your intuitive flow.
                                                                                                       intuition played a defining role. You only have to ask people around you
                                                                                                       (and yourself) if they have examples of situations in which they made a            Basically, it all starts with acknowledging your intuition and being aware

                                                                                                       decision based on sheer feeling that turned out right in the end. You’ll be        of its presence. Awareness is everything when it comes to intuition. On
                                                                                                       surprised by the responses.                                                        that note, it’s also important to be aware of your inner critic. This is the
                                                                                                                                                                                          voice in your head that says, ‘You are not good enough’, ‘You are not able
                                                                                                       “The only really valuable thing is intuition” – Albert Einstein                    to accomplish that’ etc. It’s the voice that holds you back by criticizing
                                                                                                                                                                                          what you do and that prevents you from taking risks and making chang-
                                                                                                       One might wonder, why trust something as vague as intuition when we have           es. This voice, unlike your intuition, is not true. It’s vital to recognize,

                                                                                                       reason, logic, facts and GPS? Well, because it is thé way to tap into your sub-    separate and silence your inner critic in order to really understand the
                                                                                                       conscious. This is the place where all the data is stored that was ever put into   direction(s) your inner compass is leading you.
                                                                                                       your brain and that you don’t remember consciously, but that surfaces at the
                                                                                                       right time through your intuition. Besides, we don’t live in a perfect world;      “The intuitive mind is a sacred gift and the rational mind is a faithful
                                                                                                       we don’t always have all the facts to make rational decisions. In addition, not    servant. We have created a society that honours the servant and has

                                                                                                       following or ignoring your intuition is like swimming against the current. It      forgotten the gift.” – Albert Einstein
                                                                                                       costs far more energy and is, in the end, less rewarding. Just like most people
                                                                                                                                                                                                          Reset your own life
                                                                                                       can recall a good decision made based on a hunch, most people can also re-
                                                                                                       call a bad decision evoked by not listening to a gut feeling. The shortest way
                                                                                                                                                                                                                                                s & songs
                                                                                                       to a life without regret, is listening to your inner voice and acting upon it.                                         rite books, movie
                                                    By Najiba Abdellaoui                               The intellect has little to do on the road to discovery. There comes                                A few of our favou
                                                                                                                                                                                                                               pire you!
                                                                                                                                                                                                           to motivate and ins
                                                                                                       a leap in consciousness, call it intuition or what you will, and the so-
                                                                                                       lution comes to you and you don’t know how or why. – Albert Einstein
                                                                                                       Listening and acting upon your intuition is easier said than done, but not

                                                                                                                                                                                              BooksLove by Elizabeth Gilberotur life by Dr. Wayne Dyer
                                                                                                       impossible. Your intuition is always at work, silently. However, just like a
                                                                                                       muscle it needs to be trained to increase its performance. There are many
                                                                                                                                                                                              Eat Pray                c h a n ge y
                                                                                                       ways in which you can learn how to read your inner compass and enhance
                                                                                                                                                                                              Ch a nge your
                                Some call it gut feeling, others call it their inner compass or in-    your intuition:
                                stinct, and Oprah calls it an Aha! Moment. To the rest of the world
                                it’s known as intuition. It’s that tiny voice that urges us to think       Take moments each day to clear your mind from distractions, sur
                                twice and steps on the break when we tend to wander off in the
                                wrong direction. According to some, listening to your intuition is     •   round yourself with (complete) silence and listen to yourself. You
                                                                                                           could, for example, meditate or ask yourself questions and listen to
                                                                                                                                                                                                                       Into the wild
                                                                                                                                                                                                                       Lost (series)
                                nothing more than listening to your heart. The same neurological           the first answer that pops in to your mind.
                                tissue found in the brain is found in the heart, making the heart a                                                                                                        Music
                                ‘second brain’ and an undeniable compass when it comes to good             Keep an intuition journal. Use your intuition to make a guess about                            E r a se a n
                                decision-making in the areas of life, career and relationships.
                                                                                                       •   someone or something every day. Look back in your journal every
                                                                                                           once in a while and see how often you were right.
                                                                                                                                                                                                          Reset yo ewind by The
                                                                                                                                                                                                         T he s t o
                                                                                                                                                                                                                      ur brain
                                                                                                                                                                                                                    rm is ov y Soulvation
                                                                                                                                                                                                                             er now
                                                                                                                                                                        Today is the tomorrow            Unknow                     by R Ke
                                                                                                                                                                                                                    n Caller                lly
                                                                                                                                                                          you worried about                                   by U2
                                                                                                                                                                       yesterday. And all is well.
10   Using your inner compass                                  October 2010 - BE YOUNG                 BE YOUNG - October 2010                                                                                             Using your innner compass                     11
                                           Be inspired (and maybe even reset yourself). BY presents the
                                           story of freelance trainer/coach Judith Warmerdam-Wiermans.
                                                                                                                         time anymore. From now on, I would stop focussing on pleasing others,
                                                                                                                         and start doing things to make myself happy first. Supported by a coach
                                                                                                                         I tried to figure out what those things were. Some insights were quite
                                                                                                                                                                                                          Making the IBO
                                           Who is Judith Warmerdam-Wiermans and what drives her?                         confronting! On top of that I lost my job because of reorganization. This
                                                                                                                         was the final and ultimate trigger to my reset.”
                                           “34 years old, newly-wed, mother of two – little Bram was born just a
                                           month ago. Further I’d describe myself as caring, honest, a little intro-     What happened then?
                                           vert, social with a love for travelling and discovering the world. What
                                           drives me in life is to show people that they are good enough, just the       “Time passed and after having spoken to many people, I felt that working as a
                                           way they are. That on the inside, they’re already carrying all the talents    trainer might be something I would enjoy. I followed an internship at a train-   The IBO team 2010
                                           and resources they need to develop themselves. It gives me great satis-       ing agency and started to study neuro-linguistic programming to adjust my
                                           faction to help people discover these talents.”                               CV to my newly chosen direction. Due to my ‘reset’ I went back to a basic        By Rachelle Eerhart
                                                                                                                         salary / placement fee. But despite this my reset brought me so much positive
                                           Tell us about your work as trainer/coach; what do you do?                     energy! Now I walk my own path. What I actually do and who I really am,          As you all know, every year Young TNT organises the International Busi-
                                                                                                                         those two things are finally in line.”                                           ness Orientation (IBO). In the beginning of the year the IBO committee
                                           “I’m a trainer and coach in communication and personal development.                                                                                            is formed of YTNT-ers who then set out to find a destination and an
                                           A great field to work in! I help people achieve their goals. During that      Do you think your own experience regarding your reset helps you in               assignment. Important people within TNT to talk to about this are Peter
                                           process, I confront them with their inhibitions, thoughts, beliefs and be-    coaching/training people?                                                        van Laarhoven (group director strategy) and Herna Verhagen (group di-
                                           havior. This is not about education, figures, targets and so on. More im-                                                                                      rector HR). They know the company, and therefore also know where to
                                           portantly, it’s about what affects people. What makes them feel like they      “I am much more alert to perceive incongruity! Does someone say some-           find a good IBO-assignment.
                                           are stuck in a rut, and where does that feeling come from?                    thing inconsistent with what someone does or vice versa? Unlike adults,
                                                                                                                         children are so unprejudiced, so free. If my daughter wants to stroll the        Next the committee starts contacting TNT’s country directors, and in
                                           A couple of years ago, I was doing similar work on payroll, also for TNT’s    Albert Heijn supermarket with a ‘Sinterklaas’ miter on her head, then            recent years there were always some who replied positively. Important
                                           YEP. However, difficulties in combining work with family and private life,    she does just that. If I’d think of doing that my thoughts would scream:         factors when choosing a destination are the workability and the added
                                           made me go freelance!”                                                        ‘What would other people think, I’ll make a fool of myself, it’s not appro-      value for TNT of the assignment.
                                                                                                                         priate!’ As a trainer and coach, I try to discover what thoughts hold you
                                           ‘Reset’, what does that mean to you?                                          back from doing what you really want to do. I then help you adjust these         The committee keeps three objectives in mind when putting together
                                                                                                                         limiting thoughts into new, positive ones. It’s not easy and it takes a lot of   the IBO: working together on the assignment, setting up an international
                                           “First thought: pushing ‘control-alt-delete’. You’re stuck in life, things    time. But it really is wonderful to see someone accomplish inner growth.”        exchange between TNT-ers (including visiting several companies), and of
                                           aren’t going your way and you want to start all over again. To me, ‘reset’                                                                                     course having some good old fun. All parts properly balanced! For the
                                           is about consciously reflecting on what is it you really want from life. To   What’s your advice for our YTNT members?                                         fun part, the help of the local TNT staff with finding the local places to be

     Listen, act, reset!
                                           think of answers to questions like: ‘what is important to me, what are                                                                                         is of course more than welcome!
                                           my beliefs, who am I?’ Next, you change your environment accrodingly:         “Be honest to yourself. I truly believe you just know if your job fits
                                           change your job, hobby or partner, move to another town, etc…”                you or not. Admitting your job is not quite what you want is some-               To make sure the level of the IBO outcome meets the expectations of
                                                                                                                         thing else: the next step. For now, go figure: Is this your dream job?           the IBO host, expectation management is crucial. After the decision on

     And be happy…
     By Nancy Oei
                                           Do you have a ‘reset’ moment of your own?

                                           “I studied business economics and started my career – totally in line of
                                                                                                                         If you look into your heart, what would you prefer to do? Resetting
                                                                                                                         is not just pushing a button. It is a process of being honest and find-
                                                                                                                         ing courage to make choices. A coach can be worthwhile in this pro-
                                                                                                                                                                                                          the destination is made, the IBO committee makes sure to set clear
                                                                                                                                                                                                          deliverables with the host. When the group of Young TNT-ers that are
                                                                                                                                                                                                          selected for the IBO sets to work, weekly conference calls are held to
                                           expectations – as a financial consultant. Yet at some point, something        cess. Consider what you find important in your work and make a                   keep the host updated on the group’s progress.
                                           happened in my life which turned my world upside down. Suddenly, work         prioritized criteria list of your personal drives. Dare to listen and
                                           wasn’t important anymore. What mattered were the people I cared               act to it, then your reset – if needed – will definitely be a success! ”         Like every year, this year’s IBO destination was announced at the Young
                                           about: my family. I came to realize that life can sometimes run quite                                                                                          TNT summer Beach BBQ. Everyone was thrilled to hear that Young TNT
                                           differently than expected. After that stressful period I saw things from      Website: (Dutch)                                                  is going to Brazil! At the time of writing the group of 30 YTNT-ers is pre-
                                           a new perspective: life is unpredictable, therefore I didn’t want to waste                                                                                     paring for its 1-10 October trip. Of course BY will run a full IBO report
                                                                                                                                                                  The best time to plant a                in the winter issue.
                                                                                                                                                                   tree was 20 years ago.
                                                                                                                                                                     The next best time
                                                                                                                                                                          is today.
12           Judith Warmerdam - Wiermans                                    October 2010 - BE YOUNG                      BE YOUNG - October 2010                                                                                                          Making the IBO                  13
                                                                                                                                                                YTNT Conference 2010 “CHANGE”
                                                                                                                                                                “Be the Change you want to see in the world”
                                                                                                                                                                Mahatma Gandhi                                                               Editor in Chief                     YTNT
                                                                                                                                                                                                                                             Rachelle Eerhart                    Roy de Bakker (Chair)
                                                                                                                                                                “There is nothing wrong with Change, if it is in the right direction”                                            Erik van de Kerkhof
                                                                                                                                                                Winston Churchill                                                            Editors                             Jeanette van Egmond
                                                                                                                                                                                                                                             Najiba Abdellaoui                   Peter Cermak
                                                                                                                                                                “The key to Change is to let go of fear”                                     Eric van Duin                       Derk van Wingerden
                                                                                                                                                                Rosanna Cash                                                                 Nancy Oei                           Jacqueline Oomen
                                                                                                                                                                                                                                             Judith de Waardt          
                                                                                                                                                                “People underestimate their capacity for Change. There is never a
                                                                                                                                                                right time to do a difficult thing. A leader’s job is to help people have    Contact                             Design/Layout
                                                                                                                                                                vision of their potential”                                                         Waxle Concept & Design
                                                                                                                                                                John Porter                                                                                                      Jan Wessel Hovingh
                                                                                                                                                                This year’s YTNT conference is about change. It is not just a choice        Follow YTNT on Twitter!    

     Visionary Corporate Responsibility from TU Delft students                                                                                                  but the reality with which TNT is being confronted. Change will be
                                                                                                                                                                THE keyword in the coming years. What does this mean for us, what
                                                                                                                                                                is our role, what does this mean for our customers, what does this                                               ‘La’ Intermediaire
     By Floortje Schilt                                                            In July the 13 students (all with different nationalities) presented their   mean for our brand? The most important thing is: What can I do…?                                                 Jo Lamers
                                                                                   concepts. From their presentations, you could really tell these students
     When the earthquake struck Chile in February this year, an                    are (to become) designers.                                                   Save the date 25-11-2010 and you will find out!
     empty plane had to wait three days before it could take off to                                                                                             Soon the Event Committee will invite you to register.
     South America. Peter Bakker’s conclusion was that people are                  Some ideas:
     not quite ready to effectively take care of each other and the                • a tracking system showing how you are doing
     world. He asked the YTNT CR committee to come up with                         • CR-wise compared to colleagues
                                                                                                                                                                Young TNT
     some bizarre CR ideas; “What should CR be like in 20 years,
     and what could be TNT’s role in this future perspective?”.
                                                                                   • a package with grass growing inside to protect the transported goods
                                                                                   • the conspiracy apple to motivate employees to eat locally                                                                                               Events calender:
                                                                                      produced food                                                             Suits You!                                                                   Check out the events
     We set to work and with the aim of getting some different - non TNT           • local care that is being coordinated by TNT employees
     minded - ideas, we worked together with MA students from the TU
     Delft “Vision in Product design” (ViP) course. The basic thought              The winner, that was chosen unanimously, stated that everyone has a
                                                                                                                                                                Always wanted to buy a nice suit but never
                                                                                                                                                                really got to the point of doing so?
                                                                                                                                                                                                                                             Young TNT organizes for you!
     behind ViP is deceptively simple: designing always starts with the            right to exist and that people living in slums are often not being treated   Still walking around in suits that are not
                                                                                                                                                                                                                                             1-10 October              International Business Orientation
     selection of a set of factors, ideas, observations, beliefs, or obsessions,   like this. With the rise of mobile phone use in third world countries,       really of good quality?
     that will ultimately determine how the product or service is designed.        Sacha van Ginhoven, figured that TNT should provide everyone with an                                                                                      15 October                CSR Lottery lunch
     This makes ViP quite different from other schools of design.                  address based upon GPS coordinates. With this address people should          Now is the perfect opportunity to buy a                                      19-24 October             Race of the Classica
                                                                                   be able to for instance open a bank account or to get mail from authori-     nice suit with a lot of discount. Reset your
                                                                                                                                                                                                                                             28 October                Young TNT Suits You
     The student’s assignment was: Design a product (i.e. tangible product,        ties, in other words: to be connected to the world.                          wardrobe and get yourself a tailormade
     service or even a policy) to increase TNT’s CR. Because TNT’s core                                                                                         suit from SuitSupply. This famous Dutch                                      25 November               YTNT Conference
     business is logistics, the domain is defined as: “CR Logistics”. Because      The Young TNT Think Tank is arranging a follow up in which YTNT-ers          company made a special offer for all Young                                   10 December               YTNT Annual Ball
     the solutions should be visionary and don’t need to be implemented right      can participate. More information will follow!                               TNT members which includes suits, ties
     away, focus is on the mid/long term.                                                                                                                       and shirts for men as well as for women.                                    For the latest update on events please check!

                                                                        What do you complain                                                                    Fitting sessions will be held in Hoofddorp
                                                                                                                                                                on the 26th of October and in The Hague
                                                                         about daily? Reset.
                                                                                                                                                                on the 28th of October. Make sure to sub-
                                                                                                                                                                scribe on!
14            TU Delft Students on CR                                                                               October 2010 - BE YOUNG                                                                                                                         Colophon & Events Calender               15

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