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Post Implementation Review (Project PIR)

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					                                        My Company Limited

                           Project Post Implementation Review
                                     Project No: Project Name

                                                   Version: 1.1




Project No and Name                              Post Implementation Review

Commercial in confidence                                          Page 1 - 9
                                            Project Post Implementation Review
    1. Purpose of this Tool

To form a template for a Post Implementation Review (PIR).


    2. What is a Post Implementation Review?

A PIR is a technique to assess and document lessons learnt during the execution of a project.


    3. Why Is It Important?

The outcomes of Lessons Learnt are important project assets for future projects. The Lessons Learnt assets
help future projects to learn from previous successes and failures.


    4. When Should You Complete The Tool?

PIR should be undertaken at the completion of a project as part of the close of a project. It should include the
PM, the Project Team and any appropriate sponsors and customers. It should also include a facilitator so
that the Project Manager may actively participate in the process.


    5. How Should I Complete The Tool?

The template is divided in two sections.

1. The template contents (the following section) need to be competed by the author. This can be modified to
remove inappropriate sections as well as appropriate leading questions added.

2. Explanatory notes (this section) provides information on how to complete the template contents. The
explanatory notes are designed to be deleted upon completion of the document.


    6. Who should I distribute PIR to?

The completed document should be distributed to all participants of the PIR, plus all Project Team members
and the PMO. This should be included with the Project Assets, and all Lessons Learnt added to the
organisation’s Lessons learnt register.




Project No and Name                                                             Post Implementation Review

Commercial in confidence                                                                             Page 2 - 9
Document Control

 Document Location


Document History

 Version     Date          Author                     Comments
 1.0                       Mark Nold




Stakeholder Signoff

 Title                              Name              Sign-Off Received        Date
                                                      (Yes / No)
 Project Sponsor:                                                              DD/MM/YYYY
 Programme Manager:




Review List

 Title                              Name                                       Date
 Not applicable                                                                DD/MM/YYYY




Glossary

 Term                       Description
 None




References

 Document                                  Location




Project No and Name                                                Post Implementation Review

Commercial in confidence                                                              Page 3 - 9
1. Benefits Delivery
                                                             Exceeded          Met     Minor        Major
                                                                                       Shortfall    Shortfall
The project met ROI and NPV targets?
The project met internal customer requirements?
The project met external customer requirements?
To improve benefit delivery, the following recommendations are made:




2. Scope
                                                     Above       Appropriate            Below          Not
                                                  satisfactory                       satisfactory   Appropriate
                                                                                                    or missing

Were the deliverables clear?
Were scope changes managed well?
What was done well?                                              What was done poorly?



To improve scope management, the following recommendations are made:




Project No and Name                                                              Post Implementation Review

Commercial in confidence                                                                              Page 4 - 9
3. Schedule
Planned Completion Date                          Actual Completion Date

                                                    Above         Appropriate          Below          Not
                                                 satisfactory                       satisfactory   Appropriate
                                                                                                   or missing

Were activities clearly defined?
Was the schedule realistic?
Was the schedule tracked and monitored?
What was done well?                                             What was done poorly?



The project could have been completed earlier if the project team had…




4. Costs
                   Approved Budget                                              Actual Budget

Capital                                                   Capital

Expense                                                   Expense

Total                                                     Total

What was done well in managing costs?                           What was done poorly?



The project was under/over the Approved Budget by $…
Comments




Project No and Name                                                               Post Implementation Review

Commercial in confidence                                                                             Page 5 - 9
5. Quality
                                                    Above       Appropriate        Below          Not
                                                 satisfactory                   satisfactory   Appropriate
                                                                                               or missing

Was an appropriate level of quality specified?
Was the required level of quality met?
Was the quality plan appropriate?
What was done well in quality management?                       What was done poorly?



To improve quality, the following recommendations are made:




6. Communication
                                                    Above       Appropriate        Below          Not
                                                 satisfactory                   satisfactory   Appropriate
                                                                                               or missing

Was there an agreed communication plan?
Was there open and appropriate communication
within the project team?
Was there open and appropriate communication
with the programme manager?
Was there open and appropriate communication
with the project sponsors?
Was there open and appropriate communication
with the customers?
What was done well in communication management?                 What was done poorly?



To improve communication, the following recommendations are made:




Project No and Name                                                           Post Implementation Review

Commercial in confidence                                                                         Page 6 - 9
7. Staffing
                                                     Above       Appropriate        Below          Not
                                                  satisfactory                   satisfactory   Appropriate
                                                                                                or missing

Were roles and responsibilities clear?
Were there sufficient resources available?
What was done well?                                              What was done poorly?



To improve HR management, the following recommendations are made:




8. Risk
                                                     Above       Appropriate        Below          Not
                                                  satisfactory                   satisfactory   Appropriate
                                                                                                or missing

Was there an appropriate risk management
plan?
Were risks identified and mitigation strategies
defined?
Was any qualitative risk analysis undertaken?
Was any quantitative risk analysis undertaken?
Were resulting issues managed well?
Were all outstanding issues at the end of the
project moved to BAU or another project?
What was done well?                                              What was done poorly?



To improve risk management, the following recommendations are made:




Project No and Name                                                            Post Implementation Review

Commercial in confidence                                                                          Page 7 - 9
9. Procurement Management
                                                 Above       Appropriate        Below          Not
                                              satisfactory                   satisfactory   Appropriate
                                                                                            or missing

Was there a procurement management plan?
Was “make or buy” analysed?
Were sellers evaluated appropriately?
Were appropriate contracts made?
What was done well?                                          What was done poorly?



To improve procurement management, the following recommendations are made:




Project No and Name                                                        Post Implementation Review

Commercial in confidence                                                                      Page 8 - 9
10. Lessons for the Future
Overall, what was done well?




Overall, what was done poorly?




Recommendations for improvement




Project No and Name               Post Implementation Review

Commercial in confidence                           Page 9 - 9

				
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