Important phone numbers Important phone numbers

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					Important phone numbers
                                                                                       Write in other important phone numbers here:

 Calls to any of the numbers on this page are free.                                    Your doctor
 All Kids Hotline                          Illinois Health Connect                     OFFICE :   ...................................................   AFTER HOURS :   .....................................
 1-866-255-5437                            1-877-912-1999
 (TTY: 1-877-204-1012)                     (TTY: 1-866-565-8577)                       Your doctor
 Visit our website at www.allkids.com          Call for help to find a doctor
     Call if you get a medical bill            or clinic or medical home.              OFFICE :   ...................................................   AFTER HOURS :   .....................................

     by mistake.
     Call if you need information about
                                           Illinois Nurse Helpline
                                           1-800-571-8094                              Your doctor
     how to file a grievance.
                                           (TTY 1-800-571-8419)                        OFFICE :   ...................................................   AFTER HOURS :   .....................................
 Appeals                                       If you have a medical problem and
 1-800-435-0774                                can’t reach your doctor, you can
 (TTY: 1-877-734-7429)                         call the Nurse Helpline after 6 pm      Your dentist
     Call to ask for a fair hearing if you     or on weekends.                         OFFICE :   ...................................................   AFTER HOURS :   .....................................
     think an action on your All Kids,
     FamilyCare or Moms & Babies case
                                           Quitline
     was wrong.                            1-866-784-8937                              Eye doctor
                                           (TTY: 1-800-501-1068)
 Dental Services                                                                       OFFICE :   ...................................................   AFTER HOURS :   .....................................
                                               Smoking harms you and your
 1-888-286-2447                                family. It is never too late to quit.
 (TTY: 1-800-466-7566)                         Don’t give up trying. Quitline staff    Hospital
     Call for help finding a dentist,          can help you quit.
     or to find out if a certain dental                                                OFFICE :   ...................................................   AFTER HOURS :   .....................................

     service is covered.
                                           Transportation Assistance
                                           1-877-725-0569                              Clinic
 Department of Human Services (TTY: 1-877-204-1012)
 (DHS) Help Line                               Call to get approval for medical        OFFICE :   ...................................................   AFTER HOURS :   .....................................

 1-800-843-6154                                transportation when it is not an
 (TTY: 1-800-447-6404)                         emergency.                              Drugstore
     If DHS manages your case,
     call to report a new address or
                                           TTY (Text Telephone)                        OFFICE :   ...................................................   AFTER HOURS :   .....................................

     change in family size.                1-877-204-1012
     Call for information about other          People who need a TTY can call
                                               this number for help with any-          Other
     services.
                                               thing about All Kids, FamilyCare        OFFICE :   ...................................................   AFTER HOURS :   .....................................
 Illinois Client Enrollment Broker             or Moms & Babies.
 1-877-912-8880
 (TTY: 1-866-565-8576)
                                           WIC (Women, Infants                         Other
     Call for help to find a medical
                                           and Children)
                                                                                       OFFICE :   ...................................................   AFTER HOURS :   .....................................
     home if you live in Cook, Madison, 1-800-323-4769
     St. Clair, Perry, Randolph or         (TTY: 1-866-295-6817)
     Washington Counties.                      Call for help to get healthy food
     Call to make a complaint about a          for women, infants and young             Questions? Please call us at 1-866-255-5437 (TTY: 1-877-204-1012).
     managed care health plan.                 children.
                                                                                        The call is free. You can call Monday to Friday, 8:30 to 5.


   24      Illinois All Kids Handbook