Bridge House Estates detailed proposal by nyut545e2


									 Enterprise development and social inclusion event:
               17th October 9.30-1.00
           Queensbridge Sports and Community Centre
              30 Holly St, Hackney, London E8 3XW
                              Event Write-up

Maureen Philogene, Black & Ethnic Minority Arts (BEMA); Marta Melvin, Business
Link London; Les Moore, CEN; Hilary Potter, City Fringe; Elaine Davis, Davis Brown
Partnership; Michelle Goldberg, EcoVillage; Scott Lomas, ELATT; Rowan Carnihan,
Jamie Seadon, Hackney Play Association; Desmond Fernandes, Yashar Ismailoglu,
Halkevi; Cory Defoe, Adam Hart, Bekele Teklu, Hackney Cooperative Developments
(HCD); James Drummond, Karl Frisby, HTEN; Ian Freshwater, London Borough of
Hackney; Natasha Grant, SKY Partnership; Abbey Palmer, Lola Mallou, Social
Action for Health; Gouner Acar, Springboard Hackney; Isebail MacKinnon, Street
Cred/Social Quaker Action; Pat Nicholson, The Innovatory; Chris Walsh, Wise Owls.

Huong Dao, An Viet Foundation; Taylan Sahbaz, Day-Mer; Engin Muslu, Halkevi;
Richard Abbott, HBV Enterprise; Sonia Khan, HTEN.

Terry Bednall, Sandra Lawrence, Armando Pardo, ACBBA; Paul Conway, HTEN.

1. Chair’s Welcome:
Sonia Khan, HTEN’s Chief Executive, welcomed all those present and gave a
reminder of the event’s objectives:
HTEN has been asked by ACBBA to bring community organisations, enterprise
support agencies and policy makers in Hackney together to:
− Showcase the work of the organisations currently providing business support in
   partnership with ACBBA
− Consider what the model has to offer local communities in Hackney who
   experience social exclusion
− Consider new ways of connecting communities with wider provision.

2. Introduction to the provision of Enterprise Support in Hackney

Richard Abbott (HBV) gave a presentation (see attached) and then made some
supplementary points. He said that strategic growth services were not funded, and
clients paid for their own development. Government initiatives like Train to Gain did
not in practice impact on SMEs. A Borough enterprise strategy was lacking in
Hackney. Jobcentre Plus and Working Links measured the success of new business
sustainability after just 13 weeks. He also observed that the new ERDF round would
require match funding, which could exclude smaller providers, who find it more
difficult to raise match.

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3. The Borough perspective: The 2012 and Regeneration team

Ian Freshwater, the Inward Investment Officer at LBH said that business
opportunities from the games were being signposted on .
Opportunities would also be offered via the London Business Network, run by
London First
Through this, businesses which were unsuccessful in tendering could also be
supported. The East London Business Place project, led by the Canary Wharf
Business Liaison Office and funded by the LDA, offered outreach and support to
businesses locally to assist them to become fit to supply, and to access business
opportunities across East London (2012 is just 3% of the total financial value of
developments across East London in the next 10 years). Further clarification about
this project will be forthcoming in the next few weeks.

In Hackney there would be an increasing focus on the visitor economy. Self-
employment is seen as an outcome on some worklessness training. The Local Area
Agreement refresh would review targets and interventions around enterprise support
and worklessness. There would be a study of barriers to growth which informed
Hackney’s investment strategy and this would be finalised shortly. Team Hackney’s
Economic Development Partnership (EDP) was realigning its priorities following the
government’s Comprehensive Spending Review, and formulating a Regeneration
Delivery Framework. The framework’s priority targets for support were lone parents,
incapacity benefit claimants and the economically inactive.

4. The Experiences of Community-based Business Advisors in Hackney

Taylan Sahbaz said that they had been funded since 1989 and delivered other
services in addition to business support, including generalist advice, schools support,
drug and alcohol services, youth and women’s groups. The context in which
business support operated was as a response to community need. There was a
significant rate of unemployment, what employment there is being concentrated in
the catering and retail sectors. The decline of the textile industry in the ‘90s had
adversely affected employment rates. With knowledge of UK systems Day-Mer offers
structured and formalised business advice, and has strong links to advice services
such as housing and immigration. They provide the social and cultural framework for
business to embark on their aims. Day-Mer is a membership organisation and this
provides a framework for networking. The Turkish and Kurdish festival they had
organised had made them think of the possibility of forming an events management
organisation. They would continue to work towards integration and accessing rights
for their constituency. In this, business support is seen as being about empowerment
and finding a place in the UK, rather than being simply about business growth.

Engin Muslu said that her organisation provided ESOL and ICT training, business
advice and seminars (including health and wellbeing), with the majority of these
being around catering, especially outside London. They also assisted with the
preparation of business plans and accountancy, and provide practical help – for
example, Barclays Bank have agreed to open Business Accounts with ID and a letter
of endorsement from Halkevi.

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Because a new generation has progressed through the UK education system
successfully, there was now some diversification of employment within the Turkish
and Kurdish community as people move up the employment ladder, including
establishing internet cafes, community newspapers and estate agents. Rural areas
faced low educational attainment rates, and low-skilled employment.

An Viet Foundation
Huong Dao reported that An Viet’s remit included providing a day centre, luncheon
club, Information, Advice and Guidance (IAG), ESOL and nail design courses,
licensee training, and business support including set-up and helping groups achieve
quality standards like Matrix. The pass rate on their courses was thought to be 98%.
They provide a weekly surgery at libraries, and outreach all over London and the UK
delivering training. Their client base is consistent and they look forward to future
projects in establishing a research centre and library, supporting women and in the
area of domestic violence.

5. The Community-based model, what it can deliver and evidence of impact

Armando Pardo (ACBBA) gave a presentation which helped to inform the panel
discussion that followed. (see attached)

6. Panel discussion: What can be done to increase access to business
   support for communities who have experienced social exclusion?

Delegates were divided into groups and formulated discussion questions; these were
then collated and presented together where there was overlap.

Why is there such a high proportion of white people in the statistics presented
How does ACBBA relate to Community Economic Development (CED)

Armando Pardo (ACBBA) responded to the first question by saying that they had
entered information as provided by Business advisers, which had been in turn been
supplied by their clients. He felt that it was questionable to what extent this was an
accurate reflection, and that people from most communities are accessing centres.
He felt that how people define themselves might be the issue, but said that people
from host communities were accessing services

Terry Bednall (ACBBA) answered the second question by saying that they were
developing what existed already, and saw themselves as a support rather than lead
organisation. They hoped to develop a role over time of capacity-building business

The discussion looked at the dangers of concentrating only on defined communities
in terms of community development. The Co-operative model was one way of
addressing this; CED should not take place at the expense of wider neighbourhood
concerns. From the panel, Taylan Sahbaz (Daymer) responded that the provision of
support should be proportional to need; services and activities were determined,
designed and delivered with the priority of responding to identified needs.

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Is there a conflict of interest between private development, community
development and social enterprise?

Discussion focussed on Hackney’s proximity to the city, and the opportunities which
would arise from the 2012 Olympic and Paralympic Games. Some conflicts of
interest between private companies and CED were bound to arise. Ian Freshwater,
the Inward Investment Officer at LBH, spoke of the need to balance the tension
between new business, managing the change brought by the Olympics, while still
looking out for the interests of existing companies. This also had to balance the
needs of residents, and the intention was to maximise the opportunities for local
people. There were issues of planning and sustainability, and LBH aspired to
attracting more inward investment and enterprise support. Delegates noted that the
next ERDF funding round would address the green agenda, and that this was a good
opportunity for community-based organisations.

How do communities not at present represented become involved in
community-based business support?
How can client-focussed support (as opposed to ‘tick-box’ support) be

For the panel Richard Abbott (HBV Enterprise) queried whether small organisations
have got the resources to sit down and engage, and pointed out that it costs them
more proportionally to do so. Business support agencies must make this work for
community organisations, and need to ensure that these organisations are properly
resourced to be strategic. Delegates pointed out the value of the CVS model in
reaching communities, and stressed the need to carry this further in reaching
community-based organisations; it was felt that the Borough needs to do more in
supporting this.

How can a referrals system best be built?
How can competition/duplication between providers be avoided?

Marta Melvin (Business Link London) said that her organisation had no specific
borough focus, but worked to affect the local level. There was recognition of what
specific organisations, like HBV, could provide. The best referrals are the ones most
beneficial to the client, and a pragmatic approach to these needs to be taken.
Information needs to be captured on all activity taking place which might benefit a
client, skills development as well as enterprise support. The referring agency needs
to refer the client appropriately so they do not lose faith in the process.

Richard Abbott said that referrals were a problematic area; there needs to be trust
between organisations working in partnership. Appropriate quality standards need to
be in place, outputs agreed, and clarity obtained on what is in it for the client, the
referrer and the referred agency.

What are corporate businesses doing to tap into young BME communities to
get them into business?

Richard Abbott said that enterprise development will principally be of micro-
businesses, not all of which would be social enterprises. HBV tries to help them
become self-sustaining and less reliant on state benefits.

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7. Next steps

Sonia Khan (HTEN) said that the day had provided the opportunity for networking
and for links to be forged and brokered between providers. In terms of concrete next
steps which HTEN or ACBBA would take forward:
    o HTEN would publicise the findings from this event and hope to use the
        discussion to feed into the Local Area Agreement refresh process
    o They would also discuss with ACBBA next steps from their perspective
    o It would also be essential to involve HCVS and Hackney’s Community
        Empowerment Network in future discussions, which Sonia could do as a
        member of the CEN Executive, who sat on the Economic Development
    o There will be a new round of the European Regional Development Fund and
        HTEN could call a follow up event linked to this
    o If individual organisations wanted to find out more about how to partner and
        get involved in business support, they could contact HTEN who would help
        broker links
    o The Dalston for London partnership led by HCD offered a way of getting
        involved in a neighbourhood level initiative about business support in Dalston.
        Interested parties should contact HCD.
    o Progress on the Inward Investment Research referred to by Ian Freshwater
        would be forwarded to participants who attended this event when it was

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