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THE SOUTH AFRICAN NATIONAL ROADS AGENCY LIMITED by gyvwpsjkko

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									Reg: No. 1998/009584/06




  THE SOUTH AFRICAN NATIONAL
  ROADS AGENCY LIMITED


   INVITATION TO PREQUALIFY FOR THE PROCUREMENT OF AN
   OPEN ROAD TOLLING SYSTEM IN THE GAUTENG PROVINCE,
   SOUTH AFRICA AND A NATIONAL TRANSACTION CLEARING
   HOUSE




   AUGUST 2008              VOLUME 2 OF 3: INFORMATION, REQUIREMENTS
                            AND APPLICATION FORMS FOR THE MAIN
                            CONTRACTOR




      THE REGIONAL MANAGER
      NORTHERN REGION
      SOUTH AFRICAN NATIONAL ROADS AGENCY LIMITED
      38 IDA STREET
      MENLO PARK
      PRETORIA
      SOUTH AFRICA
      0102

      NAME OF APPLICANT: ..............................................................


                                          2
PREQUALIFICATION NOTICE                                                       PQD: VOLUME 2




                        PREQUALIFICATION NOTICE
Refer to Volume 1 of the Prequalification Documents for the Prequalification Notice.




                                              i
TABLE OF CONTENTS                                                                                           PQD: VOLUME 2



                                     TABLE OF CONTENTS

PREQUALIFICATION NOTICE .................................................................................. i
SECTION I: INSTRUCTIONS TO APPLICANTS ...................................................... 1
       1     GENERAL (REFER TO VOLUME 1)...................................................................1
       2     DEFINITIONS AND INTERPRETATION .............................................................1
       3     ABBREVIATIONS ...............................................................................................4
SECTION II: SCOPE OF SUPPLY ............................................................................ 6
       4     GENERAL DESCRIPTION OF THE PROJECT WORKS .....................................6
       5     WORKS NOT INCLUDED IN THE MAIN CONTRACTOR’S SCOPE ..................7
             5.1       PROVISION OF FACILITIES ................................................................................ 7
             5.2       TAG DISTRIBUTION AND CUSTOMER SERVICE OPERATIONS FOR
                             THE CONCESSIONAIRES AND OTHER TOLL AGENCIES .................. 8
       6     KEY ASPECTS OF THE PROJECT WORKS INCLUDED WITHIN THE
             MAIN CONTRACTOR’S RESPONSIBILITIES ...................................................8
             6.1       SYSTEM INTEGRATION ...................................................................................... 8
             6.2       ORT BACK OFFICE OPERATIONS ..................................................................... 9
             6.3       POINT OF PRESENCE CUSTOMER SERVICES OPERATIONS....................... 9
             6.4       TRANSACTION CLEARING HOUSE OPERATIONS ........................................ 10
             6.5       VIOLATIONS PROCESSING CENTRE OPERATIONS ..................................... 11
             6.6       FACILITIES MAINTENANCE.............................................................................. 11
SECTION III: PREQUALIFICATION DATA SHEET (PDS)..................................... 12
SECTION IV: QUALIFICATION CRITERIA AND REQUIREMENTS ...................... 15
       7     MINIMUM CRITERIA ........................................................................................15
       8     ASSESSMENT CRITERIA ................................................................................16
       9     ADJUDICATION USING A POINT SYSTEM.....................................................17
       10    INSTRUCTIONS TO APPLICANTS ..................................................................18
       11    FORMS TO BE COMPLETED ..........................................................................18
SECTION V: APPLICATION FORMS FOR APPLICANT (PQ 5)............................ 19
       FORM 5.A:     APPLICATION SUBMISSION FORM .............................................23
       FORM EL 5.1: COMPOSITION OF THE APPLICANT GROUPING .......................26
       FORM EL 5.1 (CONTINUED):      SUBCONTRACTORS                            UNDERTAKING                     KEY
                                     ELEMENTS .........................................................27
       FORM EL 5.2: MEMBER DETAILS ........................................................................28
       FORM EL 5.3: OCCUPATIONAL HEALTH AND SAFETY ACT .............................30
       FORM EL 5.4: QUALITY SYSTEM.........................................................................31
       FORM EL 5.5: DECLARATION ON THE ACCURACY OF THE INFORMATION
                     PROVIDED.....................................................................................32
       FORM EL 5.6: COMMITMENT BY THE LEAD MEMBER TO SUBMIT
                     RESPONSIVE TENDER(S) ............................................................33
       FORM EL 5.7: LEAD MEMBER PRO FORMA GUARANTEE ................................34
       FORM EL 5.8: ATTENDANCE OF CLARIFICATION MEETING.............................36
       FORM LI 5.1:  LITIGATION AND ARBITRATION HISTORY..................................38
       FORM FI 5.1:  BANKER     REFERENCE,                ASSETS,              LIABILITIES,              PROFIT,
                     TURNOVER, ETC ..........................................................................40
       FORM FI 5.2:  TURNOVER RELATED TO SPECIFIC ACTIVITY ..........................42
       FORM FI 5.3:  COMMITTED WORKLOAD ............................................................43

                                                              ii
TABLE OF CONTENTS                                                                     PQD: VOLUME 2



     FORM EX 5.1:    MAIN CONTRACTOR EXPERIENCE – SUMMARY.......................45
     FORM EX 5.2:    MAIN CONTRACTOR EXPERIENCE – PROJECT 1 .....................46
     FORM EX 5.3:    MAIN CONTRACTOR EXPERIENCE – PROJECT 2 .....................48
     FORM EX 5.4:    MAIN CONTRACTOR EXPERIENCE – PROJECT 3 .....................50
     FORM EX 5.5:    SYSTEM INTEGRATOR EXPERIENCE – SUMMARY ...................52
     FORM EX 5.6:    SYSTEM INTEGRATOR EXPERIENCE –PROJECT 1...................53
     FORM EX 5.7:    SYSTEM INTEGRATOR EXPERIENCE – PROJECT 2..................56
     FORM EX 5.8:    SYSTEM INTEGRATOR EXPERIENCE – PROJECT 3..................59
     FORM EX 5.9:    ETC TOLLING SYSTEM BACK OFFICE OPERATIONS
                     EXPERIENCE – SUMMARY...........................................................62
     FORM EX 5.10:   ETC TOLLING SYSTEM BACK OFFICE OPERATIONS
                     EXPERIENCE – PROJECT 1 .........................................................63
     FORM EX 5.11:   ETC TOLLING SYSTEM BACK OFFICE OPERATIONS
                     EXPERIENCE – PROJECT 2 .........................................................66
     FORM EX 5.12:   ETC TOLLING SYSTEM BACK OFFICE OPERATIONS
                     EXPERIENCE – PROJECT 3 .........................................................69
     FORM EX 5.13:   POINT OF PRESENCE CUSTOMER SERVICES OPERATIONS
                     EXPERIENCE – SUMMARY...........................................................72
     FORM EX 5.14:   POINT OF PRESENCE CUSTOMER SERVICES OPERATIONS
                     EXPERIENCE – PROJECT 1 .........................................................73
     FORM EX 5.15:   POINT OF PRESENCE CUSTOMER SERVICES OPERATIONS
                     EXPERIENCE – PROJECT 2 .........................................................76
     FORM EX 5.16:   POINT OF PRESENCE CUSTOMER SERVICES OPERATIONS
                     EXPERIENCE – PROJECT 3 .........................................................79
     FORM EX 5.17:   PERSONNEL – SUMMARY ...........................................................82
     FORM EX 5.18:   EXPERIENCE OF SENIOR PROJECT MANAGER........................83
     FORM EX 5.19:   EXPERIENCE OF COMMERCIAL OR CONTRACTS MANAGER..84
     FORM EX 5.20:   EXPERIENCE OF SYSTEM INTEGRATION MANAGER ..............85
     FORM EX 5.21:   EXPERIENCE OF BACK OFFICE OPERATIONS MANAGER .......86
     FORM EX 5.22:   EXPERIENCE OF CUSTOMER SERVICES MANAGER................87
     FORM P 5.1:     PROGRAMME INFORMATION (SCHEDULE) ...............................89
     FORM D 5.1:     SYSTEM INTEGRATION................................................................91
     FORM S 5.1:     LIST OF SUPPORTING DOCUMENTATION .................................94




                                               iii
SECTION I: INSTRUCTIONS TO APPLICANTS                                            PQD: VOLUME 2


             SECTION I: INSTRUCTIONS TO APPLICANTS

1 GENERAL (REFER TO VOLUME 1)

This section (as contained in Volume 1) specifies the procedures to be followed by Applicants in
the preparation and submission of their Applications for Prequalification. It further contains
provisions that are to be applied without modification.

2 DEFINITIONS AND INTERPRETATION

2.1    In this PQD the following words shall, unless inconsistent with the context, bear the
       following meanings:


       “A1”: means the transaction standard according to the specification “Interoperable EFC
             Transaction using Central Account based on DSRC” specified in clause 9.2.1.2.vi
             of the ETC Standard Specification;
       "Act": means the South African National Roads Agency Limited and National Roads Act
             1998 (Act No. 7 of 1998);
       “Acquiring Bank”: means the bank that supplies the merchant (in this case the TCH),
            with the means to accept credit cards, or other similar financial instruments, for
            payments;
       “Applicant”: means a Member or grouping of Members who applies in terms of the PQD
             for purposes of being Prequalified. An Applicant may apply to be Prequalified as a
             "Main Contractor" for purposes of Package 5 and/or a system supplier and service
             provider for purposes of any or all of Packages 1 to 4, or any combination thereof;
       “Application”: means the application submitted by an Applicant for purposes of being
             Prequalified in accordance with this PQD, together with all annexures thereto. In
             such Application, Applicants are to clearly identify what Packages they are
             applying for i.e. Package 5 as a Main Contractor and/or any of the other Packages
             and/or a combination of Packages;
       “BBBEE”: means Black Economic Empowerment as contemplated in the Broad-based
           Black Economic Empowerment Act 2003 (Act 53 of 2003) of South Africa, and any
           specific conditions or requirements of SANRAL;
       “Card Not Present”: means a credit card payment transaction where the credit card is
            not present at the time the transaction is initiated; also known as a Mail Order
            Telephone Order (MOTO) transaction;
       “Concessionaires”: means those entities who have entered into a Concession Contract
            with SANRAL pursuant to the provisions of Section 28 of the Act to design,
            construct, finance and operate a portion of a national road, and includes the N3
            Toll Concession (Pty) Ltd, Trans African Concessions (Pty) Ltd and Bakwena
            Platinum Corridor Concessionaire (Pty) Ltd;



                                               1
SECTION I: INSTRUCTIONS TO APPLICANTS                                            PQD: VOLUME 2

      “Contract”: means the contract by which the Main Contractor is appointed to undertake
           Project works (refer to Section 1b of the Prequalification Notice of Volume 1) and
           which Contract emanates from the award of a Tender pursuant to this
           Prequalification process;
      “CTROM”: means the Comprehensive Toll Road Operations and Maintenance type
          contracts that are currently utilized at SANRAL managed toll plazas in South
          Africa;
      “DSRC”: means wireless communications between the Tags and Road Side Equipment
          over a short distance, based on a standard protocol as defined in the ETC
          Standard Specification;
      “E-Commerce Gateway”: means a service provided by a payment processor which
           allows credit card and/or other similar financial instrument payments to be
           accepted via a website;
      “ETC Standard Specification”: means the Standard Specification for Operations and
           Maintenance: Electronic Toll Collection (ETC), January 2006, (also known as
           Volume 2 Book 5) issued by SANRAL;
      “eNaTIS” is the National Traffic Information System and means the vehicle registration
           database developed by the Department of Transport of South Africa;
      “Facilities Maintenance”: means the maintenance of buildings and infrastructure
            utilized for toll operations and equipment installations;
      "Lead Member": means the Member of the Applicant who shall lead any consortium,
           joint venture or partnership constituted for purposes of this Prequalification
           process and which process forms the subject matter of this Application (for
           Packages 1 to 5). For clarity, if an Applicant has only one Member, that Member
           will be the Lead Member;
      “Main Contractor”: means the Prequalified Applicant for Package 5 appointed for the
           execution of the Contract pursuant to the Tender process initiated by SANRAL.
           For clarity, should the Applicant for Package 5 consist of a single Member, that
           Member will be the Lead Member, and if appointed pursuant to the Tender
           process, will be the Main Contractor;
      “Member”: means in respect of any Applicant, any Person, whether as a single entity or
          as a member of a consortium, joint venture or partnership who submits an
          Application pursuant to the Prequalification Notice in Volume 1;
      “National Payment System”: means the systems and processes which enables
            payments to be effected and facilitates inter-bank clearing and settlement and
            ensures the circulation of money in a country;
      “ORT”: means Open Road Tolling and means the levying and collection of toll in a free
          flow electronic tolling environment without the use of toll lanes at conventional toll
          plazas, also known as "Multi Lane Free Flow tolling";
      “ORT Back Office”: means the system, including the hardware and software, that
          receives, processes and stores all the transaction information collected from the
          RSS and which in turn sends all transactions, electronically and in real time, to the

                                              2
SECTION I: INSTRUCTIONS TO APPLICANTS                                             PQD: VOLUME 2

            TCH for processing and payment, as more fully described in Section II of Volume
            3;
      “Package” means anyone or more of the Prequalification Packages 1 to 5, as defined
           in the Prequalification Notice of Volume 1;
      “Payment Clearing House”: means an arrangement between two or more South
           African Reserve Bank settlement participants (banks) governing the clearing or
           netting of payment instructions between them;
       “Person”: means any natural or juristic person, partnership, corporation, firm, or other
            entity;
      “Prequalification Document”: means Volumes 1, 2 and 3 as defined in the
           Prequalification Notice of Volume 1;
      “Prequalified”: means, in relation to an Applicant, the Applicants having been short-
           listed having met the Prequalification requirements based on the criteria of the
           PQD for purposes of selection and / or participation in the Tender in a form most
           beneficial to SANRAL. “Prequalify” and “Prequalification” shall have a
           corresponding meaning;
      “Project”: means the supply, operations and maintenance of an ORT solution for the 1st
            phase of approximately 185kms of the GFIP, and for the national TCH and VPC;
      “Project Works”: means the works envisaged to be undertaken by the Main Contractor,
            and which are described in more detail in Section 1b of the Prequalification Notice
            of Volume 1;
      “Road Side System”: means the system, including the hardware and software, located
           on a gantry and a technical shelter at a Tolling Point , to enable the classification,
           number plate capturing and communication with the Tag of a particular passing
           vehicle, as more fully described in Section II of Volume 3;
      “SANRAL”: means the South African National Roads Agency Limited, registration
          number 1998/009584/06 a public company duly registered in accordance with the
          laws of the Republic of South Africa and constituted in terms of the Act;
      “System Integrator”: means the Person that will take on the technical responsibility of
           combining all the subsystems and ensuring that these subsystems interface and
           function as is required and “System Integration” shall have a corresponding
           meaning;
       “System Operator”: means a person that clears payment instructions on behalf of any
            two or more South African Reserve Bank settlement system participants (banks);
      “Tag”: means an on board unit fitted within a vehicle or onto a motorcycle (also known
           as an OBU), and includes as a minimum requirement the support of the DSRC
           interface;
      "Tender": means the Tender pursuant to this Prequalification process in terms of which
           SANRAL shall enter into a Contract for purposes of appointing the Main
           Contractor who shall be responsible for the Project Works. In this regard, only
           Prequalified Applicants who have applied and Prequalified in terms of this
           Application process, for purposes of being appointed as Main Contractor

                                               3
SECTION I: INSTRUCTIONS TO APPLICANTS                                               PQD: VOLUME 2

               (Package 5), shall be invited to participate in the Tender process and who shall
               Tender solely with other Applicants (as part of their grouping) and who have been
               Prequalified (under this Application) as service providers and system suppliers for
               purposes of Packages 1 to 4;
       “Tolling Points”: means the route location(s) where the obligation to pay toll is
              electronically recorded;
       “Transaction Clearing House” or "TCH": means the operating entity that will contract,
            administer and manage all Tag and V-Toll based user accounts nationally, and
            who will carry out all such account based transaction processing and clearing;
       “Violation Processing Centre” or "VPC": means the operating entity responsible for
             processing all violations;
       “V-Toll”: means the conversion of a potential violation, which results from a failed ETC
             transaction, into valid ETC transaction by matching the vehicle license plate to a
             valid current Tag account. The failed ETC transaction can be caused by
             equipment failure, improper placement of the Tag, no Tag on board or a Tag
             failure;
2.2     Any reference to:
       2.2.1          any one gender includes the other genders;
       2.2.2          a natural person includes an artificial person and vice versa; and
       2.2.3          the singular includes the plural and vice versa.
2.3    The headings of the clauses in the PQD are used for reference purposes only and shall
       in no way affect their interpretation.



3 ABBREVIATIONS

The following provides a list of the key abbreviations utilized in this Prequalification Document
(“PQD”).
         AARTO          -   Administrative Adjudication of Road Traffic Offences Act, 1998
         ANPR           -   Automatic Number Plate Recognition
         ATM            -   Automated Teller Machine
         BBBEE          -   Broad-based Black Economic Empowerment
         BO             -   Back Office
         CEN            -   Comité Européen de Normalisation (European Committee for
                            Standardisation)
         CNP            -   Card Not Present
         CRM            -   Customer Relationship Management
         CS             -   Customer Service
         CTROM          -   Comprehensive Toll Road Operations and Maintenance Contract
         DSRC           -   Dedicated Short Range Communications


                                                 4
SECTION I: INSTRUCTIONS TO APPLICANTS                                           PQD: VOLUME 2

         eNaTIS      -   National Traffic Information System
         EFC         -   Electronic Fare Collection
         EFT         -   Electronic Fund Transfer
         ELD         -   Electronic License Disk
         ETC         -   Electronic Toll Collection
         FIDIC       -   Fédération Internationale des Ingénieurs-Conseils or
                         International Federation of Consulting Engineers
         GFIP        -   Gauteng Freeway Improvement Project
         HVAC        -   Heating, Ventilation and Air Conditioning
         IT          -   Information Technology
         MDT         -   Mean Down Time
         MTBF        -   Mean Time Between Failures
         MTTR        -   Mean Time To Repair
         No          -   Number
         OBU         -   On Board Unit
         OCR         -   Optical Character Recognition
         ORT         -   Open Road Tolling
         PCH         -   Payment Clearing House
         PDS         -   Prequalification Data Sheet
         PMBOK       -   Project Management Body of Knowledge
         POS         -   Point of Sale
         PQ          -   Package (Prequalification)
         PQD         -   Prequalification Document
         RSA         -   Republic of South Africa
         RSE         -   Road Side Equipment
         RSS         -   Road Side System
         RTMC        -   Road Traffic Management Corporation
         SANRAL      -   South African National Roads Agency Limited
         SARS        -   South African Revenue Service
         TCH         -   Transaction Clearing House
         VPC         -   Violation Processing Centre
         VPS         -   Violation Processing System
         ZAR         -   South African Rand




                                               5
SECTION II: SCOPE OF SUPPLY                                                           PQD: VOLUME 2



                          SECTION II: SCOPE OF SUPPLY
This section provides a general description of the Project Works, and expands on key aspects of
the Main Contractor’s responsibilities. The Main Contractor can be a single Member entity or a
joint venture, consortium or membership together with a Lead Member, as defined in Section 1.
Applicants (for Package 5) should note that the descriptions provided herein are for information
purposes only, and are provided in order that Applicants can extract a better understanding what
may ultimately be required.

Applications however, will be evaluated on the information provided in the Application Forms
(Section V). In this regard, Applicants are referred to the Prequalification Notice in Volume
1 which outlines the Prequalification process, structure and intent.

4          GENERAL DESCRIPTION OF THE PROJECT WORKS

It is envisaged that, subsequent to the Prequalification and Tender phases, a Main Contractor
will be contracted1 for the Project, who shall assume full responsibility for:
          The supply of the complete tolling system, which shall include the Road Side System
          (hardware, software and integration), an ORT Back Office system for automated
          transaction administration, processing and packaging, a TCH system to be used for
          central account management and transaction clearing, and a VPC system for the
          processing of unpaid toll fees and to recover costs related thereto. These systems are
          described in Volume 3 of the PQD;
          The integration of all the above mentioned systems, as described in this Volume 2;
          The maintenance of all systems supplied for the Road Side System, ORT Back Office
          system, the TCH system and the VPC system;
          All Facilities Maintenance, including electrical and mechanical maintenance, related to
          the Project;
          The operation of the ORT Back Office, as described in this Volume 2;
          All customer service operations for point of presence customer service (including
          electronic Tag2 distribution to motorists) at all route-based customer service centres and
          selected customer service kiosks located elsewhere, using a common account and Tag
          management interface to the TCH system, as described in this Volume 2;


1
  It is envisaged that the Main Contractor will be contracted for eight (8) years. This does not
however apply to the TCH and VPC operations, which operations will be ring-fenced as national
ETC interoperability initiatives, and as such do not serve only the Gauteng ORT scheme, but
rather all ETC toll roads nationally. It is envisaged that these works may therefore only be
contracted for a period of five (5) years, with an option available to SANRAL, at its sole
discretion, to either extend the period, or to transfer the said operations to a separate entity.

2
    Tags will also be distributed by other entities (contracted by SANRAL) on other toll projects.


                                                   6
SECTION II: SCOPE OF SUPPLY                                                               PQD: VOLUME 2

        The TCH operations1 for the national ETC account management, transaction clearing
        and account settlement to the various participating toll road operators and
        Concessionaires, using a common interface to the TCH system, as described in this
        Volume 2; and
        The VPC operations1 for securing payment of all outstanding toll fees and account
        payments, using a common interface to the VPC system, as described in this Volume 2.


The above intent is indicated in the following diagram.




                   Figure 4-1:     Main Contractor functional responsibilities

5 WORKS NOT INCLUDED IN THE MAIN CONTRACTOR’S
  SCOPE

The following works are not envisaged to be included in the Project Works, but Applicants for
Package 5 (Main Contractor) are required to take note of the content thereof, as it may
influence the delivery management and interface requirements of the Project.

5.1 PROVISION OF FACILITIES

It is anticipated that the following facilities will be required for the Project, certain of which will be
provided by SANRAL:
        42 × Toll Gantry’s steel structures and foundations; and

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SECTION II: SCOPE OF SUPPLY                                                       PQD: VOLUME 2

        42 × Secure Technical Shelters, including generators, an uninterruptible power supply,
        air-conditioning, etc.

5.2 TAG DISTRIBUTION AND CUSTOMER SERVICE OPERATIONS
    FOR CONCESSIONAIRES AND OTHER TOLL ROAD OPERATORS

Whilst it is envisaged that the Main Contractor, through the TCH operations, will procure all
Tags supplied to all ETC projects nationally, the Concessionaires and other toll road operators
will be responsible for Tag distribution to their customers themselves through their own route
specific distribution strategy and network.

It is envisaged that the Concessionaires and other toll road operators will however, utilise an
common account management interface to the TCH system provided by the Main Contractor.

6 KEY ASPECTS OF THE PROJECT WORKS INCLUDED
  WITHIN THE MAIN CONTRACTOR’S RESPONSIBILITIES

This section describes certain key operations and maintenance aspects of the Project Works
which are envisaged to be included in the Main Contractor’s responsibilities (other than the
tolling system supply and maintenance works, which works are described in Volume 3). These
key operations and maintenance responsibilities include:


         System Integration (of the tolling system);
         ORT Back Office operations;
         Point of presence (or face to face) customer service operations;
         TCH operations;
         VPC operations; and
         Facilities maintenance.

6.1 SYSTEM INTEGRATION

The Main Contractor will be required to assume the full technical responsibility of combining all
the tolling system elements and ensuring that they all interface and function as required. The
main elements of the tolling system to be integrated (as described in Packages 1 to 4 of Volume
3) are:
         Road Side System (for transaction capturing and framing);
         An ORT Back Office system (for the automated transaction collection and packaging);
         A TCH system (for central account management and transaction clearing); and
         A VPC system (for the processing of unpaid toll fees and overdue accounts).


SANRAL requires account, system and operational interoperability between all the ETC
systems (current and future) in South Africa, including that provided through the Project.


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SECTION II: SCOPE OF SUPPLY                                                        PQD: VOLUME 2



In this regard:
        The TCH will be required to centrally manage all ETC accounts nationally;
        All Tags distributed by existing ETC toll road operators and Concessionaires must be
        readable by this Project’s Road Side System; and
        All Tags supplied through this Project should in turn be readable by all the existing ETC
        systems on other projects.


Applicants should note that Tag suppliers will be prequalified through a separate process and
not by virtue of this Application. The RSS to be provided under the Project Works must
therefore be able to successfully read the CEN 278 Tags from all the prequalified Tag suppliers.
To this end, SANRAL will require that sample Tags from all prequalified Tag suppliers as well
as from all existing ETC routes, be tested and evaluated as part of the Project requirement, first
through a self-declaration process, and then through a testing and certification process
conducted by SANRAL.

The envisaged functional requirements of each tolling system element, as well as all interfaces
(both internal and external) required for or by that system element, are described in Volume 3 of
the PQD (Packages 1 to 4).

6.2 ORT BACK OFFICE OPERATIONS

The main functions of the ORT Back Office operations are to:
          Automatically and manually (if required) collect and collate all transaction information
          supplied from the various Tolling Points (gantries) of the RSS;
          To ensure that where possible, through an automated or manual process, a correct
          and valid identifier (Tag, vehicle registration number, etc) and vehicle class have been
          assigned to that transaction(s), whether by the RSS or by the ORT BO, and that
          To ensure that the said transactions are forwarded to the TCH electronically in real
          time.


The envisaged functional requirements of the ORT BO, as well as all interfaces (both internal
and external) required for or by the operation and/or system, are described in Volume 3 of the
PQD (Package 2);

6.3 POINT OF PRESENCE CUSTOMER SERVICES OPERATIONS

It is envisaged that the Main Contractor will be responsible for all point of presence (or face to
face) customer services at strategically located customer service centres along the road
network, as well as at customer service kiosks located at strategic positions off site (such as
shopping centres, etc).

The envisaged main functions related to point of presence (or face to face) operations are:
          Receiving Tags from the TCH, for distribution to customers;

                                                9
SECTION II: SCOPE OF SUPPLY                                                        PQD: VOLUME 2

          Registration of user accounts on application;
          Issuing of Tags to customers, if required (this includes not only the issuing of Tags to
          customers applying at the customer service counters, but also those customers that
          applied for Tags via the TCH call centre or website);
          Receipt of account payments from customers;
          Updating account details, if requested by customers;
          Closing accounts, if requested by customers;
          Managing Tag maintenance interfacing (after sales support and maintenance);
          Handling and processing of customer and/or road user queries and complaints;
          Managing toll revenue (banking and reconciliation of toll revenues collected); and
          Operating the route-based call centre and website aimed at handling all queries
          unrelated to toll accounts (all account related queries will be managed by the TCH call
          centre and / or website).

6.4 TRANSACTION CLEARING HOUSE OPERATIONS

The TCH operational focus will be that of national ETC account management, transaction
clearing and account settlement, to the various participating toll road operators and
Concessionaires, using an interface to the TCH system.

The envisaged operations functions will include, inter-alia:
          National call centre operations focussing on:
                   o   Customer account registration and setup;
                   o   Account activation payment processing;
                   o   Customer account maintenance; and
                   o   Complaint handling operations.
          Administration and data capture operations;
          Database management (including account validity list database management);
          Database transfer management to and from the ORT BO and VPC operations;
          Document storage and retrieval operations;
          Creditors and debtors management;
          Financial settlement and reconciliation management;
          Tag Procurement, warehousing and distribution to other toll road operators and
          Concessionaires;
          ETC related user education and marketing support;
          Treasury and float management;


The envisaged functional requirements of the TCH, as well as all interfaces (both internal and

                                                10
SECTION II: SCOPE OF SUPPLY                                                       PQD: VOLUME 2

external) required for or by the operation and/or system, are described in Volume 3 of the PQD
(Package 3).

6.5 VIOLATIONS PROCESSING CENTRE OPERATIONS

The primary function of the VPC is to receive (from the TCH) and process all violation
transactions and unpaid accounts with a view to recovering outstanding amounts. The required
transaction processing will include:
         Manual ANPR verification and/or auditing of the ORT Back Office deliverable,
         received via the TCH;
         Billing of users for all transactions that remain unpaid outside of a configurable grace
         period;
         The issuing of infringement notices for all transactions and/or accounts that were
         billed but not paid within a specific period;
         Violation screening to ensure that the correct information is used to bill the violator,
         and that sufficient and acceptable evidence is available to proceed with any further
         prosecution, if required; and
         The verification and reconciliation of all payments received.


The envisaged functional requirements of the VPC, as well as all interfaces (both internal and
external) required for or by the operation and/or system, are described in Volume 3 of the PQD
(Package 4).

6.6 FACILITIES MAINTENANCE

This aspect of the envisaged works includes the maintenance of technical shelters, tolling
gantries and any other buildings and infrastructure as may be provided by SANRAL, and
includes:
       Electrical and mechanical maintenance, for example, the maintenance of the
       generators, uninterruptible power supplies, etc;
       HVAC maintenance, for example, the maintenance of the air-conditioning, etc;
       Routine, preventative and/or corrective maintenance to the fabric and structure of the
       facilities and surrounds, for example, the painting of the gantry structures, etc; and
       Operational perimeter and infrastructure security at all facilities.




                                                11
SECTION III: PREQUALIFICATION DATA SHEET                                            PQD: VOLUME 2


      SECTION III: PREQUALIFICATION DATA SHEET (PDS)
This Section consists of provisions that supplement the information or requirements included in,
Section I of Volume 1, Instructions to Applicants. References to clauses in this PDS are a
reference to the clause within Volume 1.



                                     A. GENERAL

PDS 1.1           Employer: The South African National Roads Agency Limited
PDS 1.2           The name of the Project is: Invitation to Prequalify for the procurement
                  of an Open Road Tolling system in the Gauteng Province, South Africa
                  and a national Transaction Clearing House
PDS 1.3           Application Process
(Clause 3)
PDS 1.4           Application Documents
(Clause 12)
PDS 1.5           (i) The Lead Member of an Applicant who applies to Prequalify in respect of
(Clause 6)            Package 5 (Main Contractor) is liable to pay SANRAL, on written
                      demand, compensation in the amount of ZAR One Million (ZAR
                      1,000,000-00) applicable for the non submission of a responsive Tender.
                      To this end, a guarantee is required to be submitted by all Prequalified
                      Applicants, when requested by SANRAL (Refer Form EL 5.7 of Volume
                      2).
                  (ii) Maximum number of partners in the joint venture shall not be limited.


   B. CONTENTS OF THE PREQUALIFICATION DOCUMENT

PDS 1.6            Applicants should submit all enquiries per email or facsimile:
(Clause 8.1)                Messrs Tolplan (Pty) Ltd
                            Attention: Mr. B. Koekemoer
                            Fax: +27 12 369 7700
                            e-Mail: bkoekemoer@tolplan.co.za


                   No queries will be entertained after 12 September 2008.




                                               12
SECTION III: PREQUALIFICATION DATA SHEET                                           PQD: VOLUME 2

PDS 1.7           A compulsory clarification meeting will be held on 28 August 2008 at
(Clause 8.2)      10h00 South African time (GMT + 2 hours) at the corporate offices of:


                     The South African National Roads Agency Ltd
                     Ditsela Place
                     1204 Park Street
                     Hatfield
                     Pretoria
                     South Africa
                     0083

                  Non attendance of the clarification meeting will disqualify the Applicant.

                  The meeting must be attended by an authorised representative of the
                  Applicant. No Application will be considered for Prequalification if the
                  Applicant has not submitted documentary evidence of their attendance at
                  the clarification meeting.


                  Applicants should note that Applications will not be received at the above-
                  listed address (refer PDS 1.11 below).


                 C. PREPARATION OF APPLICATIONS

PDS 1.8          Language: The language of the Application and all correspondence shall be
(Clause 11)      English.
PDS 1.9          All Applications shall include the following documents: audited financial
(Clause 12)      statements including balance sheets and income statements, letter of good
                 standing from their bankers, and other supporting documentation as is
                 required in the Application forms of the PQD.
PDS 1.10         In addition to the original, the number of hard copies to be submitted with each
(Clause 13.2)    Application is: Four (4) and the number of electronic copies is two (2) on CD or
                 DVD media.


                  D. SUBMISSION OF APPLICATIONS

PDS 1.11         Hard copies (the original Application plus four (4) additional copies), and
(Clause 14)      electronic copies (2 x CD or DVD media) of the Application shall be placed
                 in the tender box at SANRAL’s Northern Region offices or couriered to
                 arrive at the address shown below, on or before 14h00 South African time
                 (GMT + 2 hours) on 22 September 2008.

                     The South African National Roads Agency Ltd: Northern Region
                     Tender Box
                     38 Ida Street


                                              13
SECTION III: PREQUALIFICATION DATA SHEET                                          PQD: VOLUME 2

                     Menlo Park
                     Pretoria
                     South Africa
                     0102

                     Attention: Mr. A van Niekerk (Tel: +27 12 426 6200)


                 Applications via telefax or email will not be accepted.
PDS 1.12         Closing Date: The closing date for Application submissions is:
(Clause 16)          Date: 22th September 2008
                     Time: 14h00 South African time (GMT + 2 hours)
PDS 1.13         Late Applications shall be returned unopened to the Applicant.
(Clause 17)




                                               14
SECTION IV: QUALIFICATION CRITERIA AND REQUIREMENTS                                 PQD: VOLUME 2



SECTION IV: QUALIFICATION CRITERIA AND REQUIREMENTS
This Section contains the general methods, criteria, and requirements to be used to determine
how Applicants for Package 5 (Main Contractor) will be evaluated for Prequalification purposes.

7 MINIMUM CRITERIA

The minimum criteria that each Application for Package 5 must satisfy in order to be considered
for Prequalification are as follows:

   a) The Applicant or Lead Member for each Prequalification Package must complete, sign
      and provide a responsive Application Submission Form (Form 5.A in the Application
      Forms);
   b) If a Member is required to complete a form, then all Members of the Applicant group
      shall complete the applicable form.
   c) The average annual turnover (defined as the gross revenue for a financial year from
      income related to sales, services rendered and yields on assets) of the Applicant or the
      combined turnover of the Members over the last two (2) financial years must equal or
      exceed the amounts in the table below (in ZAR, based on the exchange rate on the date
      of the clarification meeting);

                             Table 7-1:     Minimum turnover for Package
        Package Package Description                              Minimum average turnover
                                                                 over last 2 financial years
         PQ 5       Main Contractor                            ZAR 1 000 million per year


   d) The Applicant or any individual Member must have successfully completed or started
      with at least one tolling system supply and operations contract during the last five (5)
      years, with a value greater than the amounts in the table below (in ZAR, based on the
      exchange rate on the date of the clarification meeting);

                       Table 7-2:     Minimum historic contract value for Package
        Package Package Description                               Value of any one tolling
                                                               system supply and operations
                                                               contracts awarded during last
                                                                          5 years
         PQ 5       Main Contractor                            ZAR 500 million


   e) The Applicant or any individual Member must have completed the following number of
      projects in the last five (5) years cumulatively;




                                               15
SECTION IV: QUALIFICATION CRITERIA AND REQUIREMENTS                               PQD: VOLUME 2

                                Table 7-3:    Minimum number of projects
         Package Package Description                              Minimum no. of projects in
                                                                        last 5 years
         PQ 5        Multidisciplinary (systems and              2 projects
                     operations) project rollout management
                     as a Main Contractor
         PQ 5        ETC System Integration                      1 project
         PQ 5        Operation of an ETC tolling system          1 projects
                     back office (pertaining to either an ORT
                     back office-type operation or a
                     TCH/VPC-type back office operation,
                     or both.


   f) The Applicant shall provide a guarantee, when requested, in the form attached to the
      PQD and in accordance with clauses 6.4 to 6.8 of Volume 1 (Form EL 5.7 in the
      Application Forms);
   g) The Applicant for this Package 5 must include the requisite System Integration
      experience. This key element may not be subcontracted and must form part of the
      Applicant grouping; and
   h) The Applicant is not subject to the following:
           Insolvent or being wound up;
           Subject to proceedings for a declaration of insolvency;
           Convicted of a criminal offence or an offence concerning his professional conduct;
           Found guilty by a professional body of professional misconduct;
           Unfulfilled obligations relating to the payment of taxes in accordance with the legal
           provisions;
           Guilty of serious misrepresentation in supplying or failing to supply the information
           requested by an authority; or
           In the reasonable opinion of SANRAL, guilty of a corrupt practice, fraudulent practice
           and/or collusive practice (all as defined in Volume 1).

8 ASSESSMENT CRITERIA

Applications shall be measured against the following criteria:


    A.      COMPOSITION, MEMBER DETAILS AND UNDERTAKINGS
    B.      LITIGATION AND ARBITRATION HISTORY
    C.      FINANCIAL STANDING
    D.      EXPERIENCE (INCL. TECHNICAL AND PROJECT MANAGEMENT)
    E.      PROGRAMME INFORMATION
    F.      DATA, INFORMATION & SPECIFICATIONS

                                               16
SECTION IV: QUALIFICATION CRITERIA AND REQUIREMENTS                                PQD: VOLUME 2




9 ADJUDICATION USING A POINT SYSTEM

The above stated criteria shall be used to adjudicate the Prequalification of Applicants. The
following maximum number of points may be awarded for each criteria:

                        Table 9-1:    Maximum number of points for each criteria

      CRITERIA                                                           MAIN CONTRACTOR
                                                                               (PQ 5)

 A.   COMPOSITION, MEMBER DETAILS AND UNDERTAKINGS                                  5
 B.   LITIGATION AND ARBITRATION HISTORY                                            5
 C.   FINANCIAL STANDING                                                           30
 D.   EXPERIENCE                                                                   45
 E.   PROGRAMME INFORMATION                                                         5
 F.   DATA, INFORMATION & SPECIFICATIONS                                           10
      TOTAL                                                                        100

The number of points awarded to every one of the stated criteria will be calculated as follows:

                                                                       P
Allocated points for criteria = max no of points (in table above) ×
                                                                      MP

        where P equals the points scored by the Applicant for the criteria under consideration;
        and
        where MP equals the highest number of points achieved amongst all Applicants for the
        criteria under consideration


For example:
If Applicant “Company A” scores 24 points for the “Experience” criteria and the maximum score
by “Company B” for the “Experience” criteria is 32, then the allocated points for “Company A” is:

                                                                        24
Allocated points for criteria for Company A = 45 (from table above) ×
                                                                        32
                                            = 45 × 0.75
                                            = 33.75

whereas the allocated points for “Company B” is:

                                                                        32
Allocated points for criteria for Company B = 45 (from table above) ×
                                                                        32
                                            = 45 × 1
                                            = 45


                                                17
SECTION IV: QUALIFICATION CRITERIA AND REQUIREMENTS                                  PQD: VOLUME 2


10 INSTRUCTIONS TO APPLICANTS

Applicants shall complete all forms and provide all information and documents referred to in the
relevant Applications Forms.

11 FORMS TO BE COMPLETED

A list of the Application submission forms required to be submitted with the Application is provided
in Section V. Applicants shall provide all the information and documents requested in these
forms. Each Applicant is required to complete the forms where the Applicant's name is required
whereas each and every Member, which makes up the Applicant group, shall complete the forms
where the Member name is required. The Member, in case of an Applicant which contains a single
Member only, shall complete all the forms, including that for the Lead Member.

If an Applicant or Member cannot complete the information in the allocated space, then the space
should be expanded (if the information is captured electronically within the SANRAL provided
Microsoft Word document) or an additional page with the same page number should be added
immediately after the page without adequate space.




                                                18
SECTION V: APPLICATION FORMS FOR APPLICANT                                               PQD: VOLUME 2


  SECTION V: APPLICATION FORMS FOR APPLICANT (PQ 5)
This Section contains the Application Submission Forms required to be submitted with the
Application. The Applicant shall indicate in the list below, included within the Application submission,
if a form was or was not provided (or completed).

A list of the forms to be completed for this section is provided below.

                    Table 11-1: Forms to be completed by the Applicant of Package 5
      Form              Form description                             To be         Provided
                                                                 completed by Yes No

 A.   COMPOSITION, MEMBER DETAILS AND UNDERTAKINGS
      Form 5.A:    Application Submission Form               Lead and other
                                                                Members
      Form EL 5.1: Composition of Applicant grouping            Applicant
                   Project organisation chart                   Applicant
      Form EL 5.2: Member details                              All Members
                   Company registration detail / certificate   All Members
                   Company profile                             All Members
      Form EL 5.3: Occupational Health and Safety               Applicant
                   Health and Safety compliance within own     All Members
                   country
      Form EL 5.4: Quality system                              All Members
                   ISO 9001 or other certificate of            All Members
                   registration
      Form EL 5.5: Declaration on the accuracy of the          All Members
                   information provided
      Form EL 5.6: Commitment by the Lead Member to           Lead Member
                   submit responsive Tender
      Form EL 5.7: Pro-forma guarantee                        Lead Member
      Form EL 5.8: Attendance of clarification meeting        Applicant and
                                                                 SANRAL
 B.   LITIGATION AND ARBITRATION HISTORY
      Form LI 5.1: Litigation and arbitration history                        All Members
                   Litigation and arbitration detail                      Members with a
                                                                          litigation history
 C.   FINANCIAL STANDING
      Form FI 5.1: Assets & liabilities                                    All Members
                   Letter of Good Standing from bankers,                   All Members
                   including the current bank rating
                   Extracts from audited statements                        All Members
                   including balance sheet, income
                   statement, notes and auditors report


                                                  19
SECTION V: APPLICATION FORMS FOR APPLICANT                                PQD: VOLUME 2

     Form           Form description                           To be            Provided
                                                            completed by        Yes   No
                    Substantiation on the reason for        If no information
                    withholding projected financial           was provided
                    information
     Form FI 5.2:   Turnover related to specific activity    All Members
     Form FI 5.3:   Committed workload                       All Members
D.   EXPERIENCE (INCL. TECHNICAL AND PROJECT MANAGEMENT)
     Form EX 5.1:  Main Contractor experience – summary     Applicant
     Form EX 5.2:  Main Contractor experience – project 1   Applicant
     Form EX 5.3:  Main Contractor experience – project 2   Applicant
     Form EX 5.4:  Main Contractor experience – project 3   Applicant
     Form EX 5.5:  System Integrator experience –           Applicant
                   summary
     Form EX 5.6:  System Integrator experience – project 1 Applicant
     Form EX 5.7:  System Integrator experience – project 2 Applicant
     Form EX 5.8:  System Integrator experience – project 3 Applicant
     Form EX 5.9:  ETC tolling system back office           Applicant
                   operations experience – summary
     Form EX 5.10: ETC tolling system back office           Applicant
                   operations experience – project 1
     Form EX 5.11: ETC tolling system back office           Applicant
                   operations experience – project 2
     Form EX 5.12: ETC tolling system back office           Applicant
                   operations experience – project 3
     Form EX 5.13: Point of presence customer services      Applicant
                   operations experience – summary
     Form EX 5.14: Point of presence customer services      Applicant
                   operations experience – project 1
     Form EX 5.15: Point of presence customer services      Applicant
                   operations experience – project 2
     Form EX 5.16: Point of presence customer services      Applicant
                   operations experience – project 3
     Form EX 5.17: Personnel – summary                      Applicant
     Form EX 5.18: Experience of senior project manager     Applicant
     Form EX 5.19: Experience of commercial (or contracts)  Applicant
                   manager
     Form EX 5.20: Experience of System Integration         Applicant
                   manager
     Form EX 5.21: Experience of back office operations     Applicant
                   manager
     Form EX 5.22: Experience of customer services          Applicant
                   manager




                                             20
SECTION V: APPLICATION FORMS FOR APPLICANT                        PQD: VOLUME 2

     Form           Form description                   To be           Provided
                                                    completed by      Yes    No

E.   PROGRAMME INFORMATION
     Form P 5.1  Programme information (Schedule)     Applicant
F.   DATA, INFORMATION AND SPECIFICATIONS
     Form D 5.1   System Integration                  Applicant
G. CERTIFICATES AND SUPPORTING INFORMATION
   Form S 5.1:  List of supporting documentation      Applicant




                                             21
SECTION V: APPLICATION FORMS FOR APPLICANT        PQD: VOLUME 2




               A. COMPOSITION, MEMBER DETAILS AND
                           UNDERTAKINGS




                                             22
SECTION V: APPLICATION FORMS FOR APPLICANT                                              PQD: VOLUME 2


FORM 5.A:               APPLICATION SUBMISSION FORM
                                                      [Letterhead paper of the Applicant or Lead Member
                                                      responsible for a joint venture, including full postal
                                                      address, and telephone, facsimile and telex numbers,
                                                      and cable address]


                                                 Date:
The South African National Roads Agency Ltd: Northern Region
38 Ida Street
Menlo Park
Pretoria
South Africa
0102

Attention: Mr. I Essa

Dear Sir

     PREQUALIFICATION APPLICATION AS THE MAIN CONTRACTOR FOR THE
 PROCUREMENT OF AN OPEN ROAD TOLLING SYSTEM IN THE GAUTENG PROVINCE,
      SOUTH AFRICA AND A NATIONAL TRANSACTION CLEARING HOUSE

1. Being duly authorised to represent and act on behalf of _____________________ (name of
   Applicant) (hereinafter referred to as the “Applicant”), and having reviewed and fully
   understood all of the Prequalification requirements and information provided, the undersigned
   hereby applies to submit an Application for the Project for Prequalification purposes.

2. Attached to this letter are the completed Application forms as contained in the Prequalification
   Document, together with the originals of the signed documents as required.

3. SANRAL and its representatives are hereby authorised to conduct any enquiries or
   investigations to verify the systems, statements, documents, and information submitted in
   connection with this Application, and to seek clarification from our bankers and clients
   regarding any financial and technical aspects. This letter of Application will also serve as
   authorisation to any individual or representative of any institution referred to in the supporting
   information to provide such information deemed necessary and as requested by you to verify
   systems, statements and information provided in this Application, such as the resources,
   experience, and competence of the Applicant.

4. This Application is made with the full understanding that:

   a) Applications by Applicants who wish to Prequalify for Package 5 or participation in the
      Application process by Prequalified Applicants (Packages 1 to 4) may be subject to
      verification of information submitted for Prequalification at the time of the Application;

   b) SANRAL reserves the right to reject or accept any Application, cancel the Prequalification
      process, and reject all Applications.



                                                 23
SECTION V: APPLICATION FORMS FOR APPLICANT                                       PQD: VOLUME 2

   c) SANRAL shall not be liable for costs or losses suffered due to any such actions under 4(b)
       above.
5. Appended to this Application and included in form EL 5.1, we give details of the participation
   of each Member, including the percentage financial commitment, and the responsibilities of
   each for execution of the work.

6. I/we shall provide a guarantee to SANRAL when requested, which guarantee shall serve as
   security for the obligation to submit a responsive Tender (as per form EL 5.7).

7. I/We understand that I/we shall not be invited to tender for the Tender for the Project
   described in the Prequalification Documents unless I/we are Prequalified, at the sole
   discretion of SANRAL, as an Applicant (in this case for Package 5 : Main Contractor).

8. I/We choose domicilium citandi and executandi at:

        Address:




        Telephone:
        Telefax:


9. We undertake and agree that if we are Prequalified and invited by SANRAL to submit a
   Tender/s we will:

   a) Submit a responsive Tender as a potential Main Contractor;

   b) Sign the necessary Contract should our Tender be accepted; and

   c) Submit any joint venture agreement anticipated in the PQD to SANRAL.

9. We accept that the information recorded herein shall not supersede or replace our obligations
   and responsibilities in terms of the Application and should there be any conflict between that
   recorded in this Application Submission Form and the provisions of the Prequalification
   Document (i.e. Volume 1 and 2), the provisions of the Prequalification Document shall prevail.

10. The undersigned declare that the statements made and the information provided in the duly
    completed Application are complete, true, and correct in every detail. The undersigned hereby
    authorizes the Lead Member of the Applicant (for the Main Contractor (Package5)) to sign all
    other forms and documents on our behalf.




 SIGNATURE OF AUTHORISED REPRESENTATIVE:               FOR AND ON BEHALF OFLEAD MEMBER OF
                                                       THE MAIN CONTRACTOR APPLICANT



 NAME (BLOCK LETTERS) :                                DATE :

                                               24
SECTION V: APPLICATION FORMS FOR APPLICANT                             PQD: VOLUME 2




 SIGNATURE OF AUTHORISED REPRESENTATIVE:          FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                           DATE :




 SIGNATURE OF AUTHORISED REPRESENTATIVE:          FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                           DATE :




 SIGNATURE OF AUTHORISED REPRESENTATIVE:          FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                           DATE :




 SIGNATURE OF AUTHORISED REPRESENTATIVE:          FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                           DATE :




 SIGNATURE OF AUTHORISED REPRESENTATIVE:          FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                           DATE :




                                             25
SECTION V: APPLICATION FORMS FOR APPLICANT                                                                                                                           PQD: VOLUME 2



 FORM EL 5.1: COMPOSITION OF THE APPLICANT GROUPING
                                                                                                                6. Contracting                                       7. Years of
                                                                                                                 relationship                                        experience
                      2. Type of                                                 4. %




                                                                                                           a. Single Member




                                                                                                                                                                      a. In South Africa


                                                                                                                                                                                           b. Internationally
                                                                                                                                                 c. Other (note 1)
                                                                                                                              b. Joint Venture
                     organisation    3. Proposed Project Works to be executed  Financial   5. Country of
 1. Member name
                       (Public,                    by Member                    share /     registration
                     Private, etc)                                            commitment




 Note 1: Provide the contracting relationship if not a single Member or Joint Venture:


                                                                          26
SECTION V: APPLICATION FORMS FOR APPLICANT                                                                                          PQD: VOLUME 2




 FORM EL 5.1 (CONTINUED): SUBCONTRACTORS UNDERTAKING KEY ELEMENTS

 (As required by clause 21 of volume 1)

                     2. Type of                                                     4. Country of                 5. Years of experience
 1. Subcontractor                            3. Proposed Project Works to be
                     organisation (Public,                                          Registration share /
 name                                        executed by subcontractor
                     Private, etc)                                                  commitment             a. In South Africa   b. Internationally




Each Applicant shall attach a one page project organization chart of their grouping which indicates the project responsibilities.




                                                                       27
SECTION V: APPLICATION FORMS FOR APPLICANT                                      PQD: VOLUME 2



FORM EL 5.2: MEMBER DETAILS

 Name of Member:

 Provide information requested in the table below for each Member. Use a separate form for
 each Member.
 1. Company name
 2. Company            type
    (Public, Private, etc )
 3. Company registration
    number
 4. Registered address


 5. Head office        street
    address

 6. Head office        postal
    address

 7. Contact person:               a. Name:

                                  b. Tel. No.:

                                  c. E-mail:
 If any Member is a non South African organisation, does the Member have a representative
 office in South Africa (RSA), and if so, provide the following details
 8. Name       of       RSA
    representative
    organisation
 9. Registered    office
    street address of
    RSA representative
    organisation
 10. RSA office        postal
     address


 11. Contact person:              a. Name:
                                  b. Tel. No.:
                                  c. E-mail:




                                                  28
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SECTION V: APPLICATION FORMS FOR APPLICANT                                           PQD: VOLUME 2




FORM EL 5.2:             MEMBER DETAILS (CONTINUED)

 12. If the Member does not have a representative office in South Africa (RSA), does it
     intend to either have a representative office in South Africa or does it intend to appoint an
     entity as its representative in South Africa? (state intention)


 In addition, each Member shall provide the following:

 13. A certified copy of the company registration details
 14. Each Member shall provide a two page (maximum)                           company        profile
     (PRE-PRINTED BROCHURES WILL NOT BE ACCEPTABLE)




 SIGNATURE OF AUTHORISED REPRESENTATIVE:                    FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                                     DATE :




                                                  29
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SECTION V: APPLICATION FORMS FOR APPLICANT                                        PQD: VOLUME 2




FORM EL 5.3: OCCUPATIONAL HEALTH AND SAFETY ACT

 Name of Applicant:
 Each Applicant is to make the following declaration:
 I / We, the under-mentioned, in my / our capacity as indicated hereby acknowledge that:


1. SANRAL will require the successful Tenderer pursuant to the Tender to be compliant with
   the Occupational Health and Safety Act No. 85 of 1993, and any amendments thereto;
   and
2. that the successful Tenderer pursuant to the Tender implements an appropriate Health
   and Safety plan for the Project; and
3. should we be the successful Tenderer pursuant to the Tender process, we shall comply
   with 1 and 2 above.




 In addition, each Member shall provide the following:

4. one page (maximum) statement regarding compliance with Health and Safety (or letter of
   good standing) within their own country.




 SIGNATURE OF AUTHORISED REPRESENTATIVE:                 FOR AND ON BEHALF OF LEAD MEMBER




 NAME (BLOCK LETTERS) :                                  DATE :




                                                  30
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SECTION V: APPLICATION FORMS FOR APPLICANT                                        PQD: VOLUME 2




FORM EL 5.4: QUALITY SYSTEM

 Name of Member:
1. Each Member shall attach to this form a copy of a Certificate of Registration confirming
   that the Member’s Quality Management System complies with an internationally
   recognized quality system, such as ISO 9001:2000; or
2. If not, provide a statement with regards to the quality system utilized by the Member.




 SIGNATURE OF AUTHORISED REPRESENTATIVE:               FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                                DATE :




                                                  31
Revision 3.1 (SANRAL CEO Comments Incorporated)                          Issued date: 5 August 2008
SECTION V: APPLICATION FORMS FOR APPLICANT                                                PQD: VOLUME 2




 FORM EL 5.5: DECLARATION ON THE ACCURACY OF THE
 INFORMATION PROVIDED

 Name of Member:

 Each Member of the Applicant grouping is to make the following declaration:
 I/We acknowledge that:


 1.      The information provided in the Application forms is, to the best of my knowledge, true
         and accurate.
 2.      If any information is subsequently found to be incorrect, SANRAL may, in addition to any
         other remedy:
         •   Disqualify the Applicant and/or Member from the Prequalification process and/or the
             Tender process
         •   Circulate and publicize the nature of the contravention and the changes on the
             accreditation status of the entity to all potential users of the supplier (in both the public
             and private sectors).




 SIGNATURE OF AUTHORISED REPRESENTATIVE:                    FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                                     DATE :




                                                   32
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SECTION V: APPLICATION FORMS FOR APPLICANT                                             PQD: VOLUME 2




 FORM EL 5.6: COMMITMENT BY THE LEAD MEMBER OF
 THE APPLICANT FOR THE MAIN CONTRACTOR (PACKAGE
 5) TO SUBMIT RESPONSIVE TENDER(S)

 Name of Lead Member:


 The Lead Member is to make to following declaration:



 In the event that the Application by the group led by ourselves is successful, we as the Lead
 Member hereby agree to:

 1.      Submit a responsive Tender as a Main Contractor;
 2.      Maintain the Members identified in our Applicant group;
 3.      Submit a guarantee in the required form when requested; and
 4.      Not to withdraw from the Applicant group after being Prequalified.




 SIGNATURE OF AUTHORISED REPRESENTATIVE:                 FOR AND ON BEHALF OFLEAD MEMBER OF
                                                         THE MAIN CONTRACTOR APPLICANT




 NAME (BLOCK LETTERS) :                                  DATE :




                                                  33
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 FORM EL 5.7: LEAD MEMBER OF THE APPLICANT FOR THE
 MAIN CONTRACTOR (PACKAGE 5) PRO FORMA
 GUARANTEE

                                       [LETTERHEAD OF BANK]


Chief Executive Officer
South African National Roads Agency Limited
Ditsela Place
1204 Park Street (Corner of Park & Duncan Street)
Hatfield
0083
Gauteng
South Africa

Dear Sirs

DEMAND GUARANTEE: PROCUREMENT OF AN OPEN ROAD TOLLING SYSTEM IN THE
GAUTENG PROVINCE, SOUTH AFRICA AND A NATIONAL TRANSACTION CLEARING
HOUSE

We, [           ] ("the Bank"), undertake to pay the South African National Roads Agency
Limited ("the Beneficiary") the sum of ZAR 1 000 000 (ZAR one million) ("the Guaranteed
Amount") on receipt of a first written demand for payment from the Beneficiary stating that the
amount is due and payable by [              ] ("the Lead Member ") pursuant to a breach by the
Applicant or the Lead Member of the Applicant of undertakings provided by it to the Beneficiary
in terms of an application under an invitation to Prequalify for the procurement of an Open Road
Tolling system in the Gauteng Province, South Africa and a national Transaction Clearing
House ("Invitation").

The Bank's liability under this guarantee is principal in nature and is not accessory to the Invitation.
The Bank's liability shall not be reduced, or in any way be affected by any alteration of the terms of
the Invitation, or any other arrangements made between the Lead Member and the Beneficiary.

The Bank will pay on demand and will not determine the validity of the demand or the correctness
of the amount demanded, or become party to any claim or dispute of any nature which any party
may allege.

This guarantee is neither negotiable nor transferable, is restricted to the payment of a sum of
money only and is limited to the Guaranteed Amount.

This guarantee will expire on 30 August 2009, or upon payment of the Guaranteed Amount,

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whichever event occurs first, and further claims will then be considered by the Bank.

The cancellation of, or any change to the terms and/or conditions of this guarantee, must first be
agreed to in writing by the Beneficiary, the Lead Member and the Bank.

Payment will be made at the [           ] Branch of the Bank and against return of this original
guarantee by the Beneficiary or the Beneficiary's duly authorised agent.

This original guarantee must be returned to the [          ] Branch of the Bank by the Beneficiary
or the Beneficiary's duly authorised agent either:
         on expiry of the guarantee; or
         against payment of the Guaranteed Amount; or
         on cancellation of the guarantee.


Signed at [           ] on [           ]



For: [          ]




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 FORM EL 5.8: ATTENDANCE OF CLARIFICATION MEETING

 Any one Member of each Applicant should ensure that this form is completed and signed at
 the clarification meeting:


 This is to certify that I, (name)


 representative of (Member)



 of (address)


 (telephone number)


 (fax number)


 (e-mail)


 attended the clarification meeting on (date)


 conducted by SANRAL’s representative (name)




 SIGNATURE OF MEMBER’S REPRESENTATIVE:




 SIGNATURE OF SANRAL’S REPRESENTATIVE:




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                 B. LITIGATION AND ARBITRATION HISTORY




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FORM LI 5.1: LITIGATION AND ARBITRATION HISTORY

 Name of Member:

 Each Member is to make the following declaration on its Litigation and Arbitration History:
1. I / We the under-mentioned in my / our capacity as indicated hereby declare that there are
   no criminal proceedings instituted against us, neither are any investigation/s pending or that
   I / we have previously been found guilty of theft or fraud; and
2. I / We the under-mentioned in my / our capacity as indicated hereby declare that, save as
   disclosed in this Application, there are no litigation or arbitration proceedings instituted
   against the Member, neither are any such procedures pending; and
3. I / We the under-mentioned in my / our capacity as indicated hereby declare that, save as
   disclosed in this Application, there is no litigation or arbitration proceedings instituted by the
   Member, neither are any such procedures pending against any previous Employer / Client
   or Authority; and
4. I / We the under-mentioned in my / our capacity as indicated hereby declare that:
     a. I / we are not insolvent and/or or are not subject to proceedings for a declaration of
        insolvency;
     b. I / we have not been convicted of a criminal offence or an offence concerning my / our
        professional conduct;
     c. I / we have not been found guilty by a professional body of professional misconduct;
     d. I / we have no unfulfilled obligations relating to my / our payment of taxes;
     e. I / we are not guilty of serious misrepresentation in supplying or failing to supply the
        information requested by an authority; or
     f.   I/we are not guilty of a corrupt practice, fraudulent practice and/or collusive practice (all
          as defined in Volume 1).




 If not, the Member must cross out the declaration that is not applicable and provide the
 litigation or arbitration details on a separate page attached to this form.




 SIGNATURE OF AUTHORISED REPRESENTATIVE:                    FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                                     DATE :



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                                  C. FINANCIAL STANDING




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FORM FI 5.1: BANKER REFERENCE, ASSETS, LIABILITIES,
PROFIT, TURNOVER, ETC

 Name of Member:

 Each Member shall provide contact details for their Banker in the form of the table below:

1. Name of banker:

2. Address of banker:
3. Contact name and
   title :
4. Telephone no.:
5. Fax :
6. e-mail :


 Each Member shall attach a letter of Good Standing from their Bankers, which also include the
 current bank rating.




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FORM FI 5.1:             CONTINUED

Summarise actual assets and liabilities (in the reported currency as per the financial
statements) for the previous five financial years. Based upon known commitments, summarise
projected assets and liabilities for the next two financial years, unless the withholding of such
information by stock market listed public companies can be substantiated by the Member.


 Financial               Values from audited financial statements – ‘in millions (in reported
 information             currency in ‘000,000)
                         Actual - previous five years                            Projected: next two
                                                                                 years
                         a.          b.           c.        d.       e.          f.           g.

 Financial year

7. Cash / Cash
   equivalent
8. Debtors
9. Total assets

10. Non-current
    liabilities
11. Total liabilities

12. Total turnover
13. Profits      after
    tax
14. Reported currency (provide name of currency)

15. ZAR exchange                                                                 Not Applicable
    rate (at the
    end of the
    respective
    financial year)


Each Member shall attach copies of extracts from their audited financial statements
(including balance sheet, income statement, notes to the balance sheet / income statement and
the auditors report) for the previous three audited years as well as latest un-audited period.




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 FORM FI 5.2: TURNOVER RELATED TO SPECIFIC ACTIVITY

 Name of Member:
 Each Member is to provide a turnover percentage attributable to each of the stated products
 or activities, if applicable (the turnover refers to the “Total turnover” provided in form FI 5.1
 above):
                         Actual - previous five years                           Projected: next two
                                                                                years
                         a.          b.           c.        d.        e.        f.           g.
 Financial Year
 % turnover attributable to being the (if applicable):
1. Main
   Contractor

2. System
   Integrator

3. Back office
   operations

4. Point of
   presence
   customer
   services




 SIGNATURE OF AUTHORISED REPRESENTATIVE:                     FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                                      DATE :




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 FORM FI 5.3: COMMITTED WORKLOAD

 Name of Member:
 Each Member is to provide information on its committed workload, resulting from contracts
 already awarded to the Member (in reported currency) for each financial year starting in
 2008 in the form below:
               a. Committed Main Contractor            b. Committed System Integration
 Year
               workload                                workload
 1. 2008
 2. 2009
 3. 2010
 4. 2011
 Year          c. Committed operations and             d. Committed point of presence
               maintenance workload                    customer services workload
 5. 2008
 6. 2009
 7. 2010
 8. 2011


9. Reported currency (provide name of currency)




 SIGNATURE OF AUTHORISED REPRESENTATIVE:               FOR AND ON BEHALF OF MEMBER




 NAME (BLOCK LETTERS) :                                DATE :




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                                          D. EXPERIENCE




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 FORM EX 5.1: MAIN                        CONTRACTOR                  EXPERIENCE                    –
 SUMMARY

 Name of Applicant:
 Each Applicant is to list below up to five (5) relevant projects involving the multidisciplinary
 (systems and operational) rollout management as a Main Contractor, which have been
 completed during the last five years, or which are currently in progress. Note that completion
 implies that consent has been given to contact the references provided.

                               2. Employer,              3. Contract Value 4.
1. Name of contract                                                                       5.
                                  contact                   (current ZAR Completion
   and brief description                                                                  Duration
                                  address/tel/fax           equivalent)    date




The contract value should be based on the payment currencies of the contracts converted into
ZAR, (at the date of substantial completion, or for ongoing contracts, the exchange rate on the
date of the clarification meeting).

Using the format attached (Forms EX 5.2 to EX 5.4), the Applicant is requested to provide details
of three (3) of the above projects, on separate sheets.




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 FORM EX 5.2: MAIN CONTRACTOR EXPERIENCE –
 PROJECT 1

 Name of Applicant:
 Each Applicant is to provide the following details for each of the multidisciplinary (systems and
 operational) Main Contractor projects listed in the summary – form EX 5.1. Use a separate
 numbered form for each project. (not more than three (3) projects and which have been
 completed within the last five (5) years, or which are currently in progress)
6. Contract number:                                 7. Country:
8. Contract name:                                   9. Name of
                                                       employer:
10. Employer address:


11. Employer contact
    (Name, Tel & E-
    Mail):
12. Nature of works and special features relevant to the Project for which the Applicant wishes to
    emphasize (250 words maximum):




13. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
    for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)        c. Partner Share (ZAR)


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14. Provide the ZAR exchange rate and name of payment currency
15. Date of award:                                16. Date of completion:
17. Provide a short description of the major sub-system/s that were supplied and managed for
    this project?




18. Was the total project completed later than originally scheduled? (If yes, provide reasons)




19. Was there any significant software or hardware development required and was this managed
    and delivered within the project time constraints? (If no, provide details)




20. What were the project management tools employed to support the project?




21. How many of the Applicant’s personnel were involved in this project?



22. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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 FORM EX 5.3: MAIN CONTRACTOR EXPERIENCE –
 PROJECT 2

 Name of Applicant:
 Each Applicant is to provide the following details for each of the multidisciplinary (systems and
 operational) Main Contractor projects listed in the summary – form EX 5.1. Use a separate
 numbered form for each project. (not more than three (3) projects and which have been
 completed within the last five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)        c. Partner Share (ZAR)


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9. Provide the ZAR exchange rate and name of payment currency
10. Date of award:                                11. Date of completion:
12. Provide a short description of the major sub-system/s that were supplied and managed for
    this project?




13. Was the total project completed later than originally scheduled? (If yes, provide reasons)




14. Was there any significant software or hardware development required and was this managed
    and delivered within the project time constraints? (If no, provide details)




15. What were the project management tools employed to support the project?




16. How many of the Applicant’s personnel were involved in this project?



17. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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 FORM EX 5.4: MAIN CONTRACTOR EXPERIENCE –
 PROJECT 3

 Name of Applicant:
 Each Applicant is to provide the following details for each of the multidisciplinary (systems and
 operational) Main Contractor projects listed in the summary – form EX 5.1. Use a separate
 numbered form for each project. (not more than three (3) projects and which have been
 completed within the last five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)        c. Partner Share (ZAR)


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9. Provide the ZAR exchange rate and name of payment currency
10. Date of award:                                11. Date of completion:
12. Provide a short description of the major sub-system/s that were supplied and managed for
    this project?




13. Was the total project completed later than originally scheduled? (If yes, provide reasons)




14. Was there any significant software or hardware development required and was this managed
    and delivered within the project time constraints? (If no, provide details)




15. What were the project management tools employed to support the project?




16. How many of the Applicant’s personnel were involved in this project?



17. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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 FORM EX 5.5: SYSTEM INTEGRATOR EXPERIENCE –
 SUMMARY

 Name of Applicant:
 Each Applicant is to list below up to five (5) relevant projects involving the ETC tolling
 integration as a System Integrator, which have been completed during the last five (5) years,
 or which are currently in progress. Note that completion implies that consent has been given
 to contact the references provided.

                               2. Employer,              3. Contract Value 4.
1. Name of contract                                                                       5.
                                  contact                   (current ZAR Completion
   and brief description                                                                  Duration
                                  address/tel/fax           equivalent)    date




The contract value should be based on the payment currencies of the contracts converted into
ZAR (at the date of substantial completion, or for ongoing contracts, the exchange rate on the
date of the clarification meeting).

Using the format attached (Forms EX 5.6 to EX 5.8), the Applicant is requested to provide details
of three (3) of the above projects, on separate sheets.




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 FORM EX 5.6: SYSTEM INTEGRATOR EXPERIENCE –
 PROJECT 1

 Name of Applicant:
 Each Applicant is to provide the following details for each of the ETC tolling System
 Integration projects listed in the summary – form EX 5.5. Use a separate numbered form for
 each project. (not more than three (3) projects and which have been completed within the last
 five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


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9. Provide the ZAR exchange rate and name of payment currency:
10. Date of award:                                11. Date of completion:
12. Provide a short description of the toll system that was supplied for this project, which includes
    the number of Tolling Points (or RSS gantries)?




13. Provide the total daily number of vehicle transactions processed by the toll system for this
    project?


14. Provide a short description of the major sub-system/s that were supplied and integrated for
    this project?




15. Provide a short description of the external system interfaces that were provided / established
    (excluding the internal interfaces between the supplied sub-systems)?




16. Provide the time duration for each of the following milestones (from the previous listed
    milestone), only if the milestone was part of the scope of work?
                                    Milestone                                Time duration (months)
a.   From contract award to factory acceptance testing (or shipment)
b. Delivery to site
c. Completion of installation
d. Commissioning and certification
e. Commencement of toll
f.   End of defects liability period
g. From commencement of toll to the end of maintenance (in total)
h. From contract award to commencement of toll (in total)
17. Were any of the milestones achieved later than originally planned? (If yes, provide reasons)




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18. Was the total project completed later than originally planned? (If yes, provide reasons)




19. Was there any significant software or hardware development required and was this managed
    and delivered within the project time constraints? (If no, provide details)




20. What were the project management tools employed to support the project?




21. List any and provide a copy of the test certificate/s completed by the Engineer, Independent
    Engineer, Test facilitator or any other independent test laboratory for this project, if
    applicable?
 a.                                                b.

c.                                                 d.

22. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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 FORM EX 5.7: SYSTEM INTEGRATOR EXPERIENCE –
 PROJECT 2

 Name of Applicant:
 Each Applicant is to provide the following details for each of the ETC tolling System
 Integration projects listed in the summary – form EX 5.5. Use a separate numbered form for
 each project. (not more than three (3) projects and which have been completed within the last
 five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


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9. Provide the ZAR exchange rate and name of payment currency:
10. Date of award:                                11. Date of completion:
12. Provide a short description of the toll system that was supplied for this project, which includes
    the number of Tolling Points (or RSS gantries)?




13. Provide the total daily number of vehicle transactions processed by the toll system for this
    project?


14. Provide a short description of the major sub-system/s that were supplied and integrated for
    this project?




15. Provide a short description of the external system interfaces that were provided / established
    (excluding the internal interfaces between the supplied sub-systems)?




16. Provide the time duration for each of the following milestones (from the previous listed
    milestone), only if the milestone was part of the scope of work?
                                    Milestone                                Time duration (months)
a.   From contract award to factory acceptance testing (or shipment)
b. Delivery to site
c. Completion of installation
d. Commissioning and certification
e. Commencement of toll
f.   End of defects liability period
g. From commencement of toll to the end of maintenance (in total)
h. From contract award to commencement of toll (in total)
17. Were any of the milestones achieved later than originally planned? (If yes, provide reasons)




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18. Was the total project completed later than originally planned? (If yes, provide reasons)




19. Was there any significant software or hardware development required and was this managed
    and delivered within the project time constraints? (If no, provide details)




20. What were the project management tools employed to support the project?




21. List any and provide a copy of the test certificate/s completed by the Engineer, Independent
    Engineer, Test facilitator or any other independent test laboratory for this project, if
    applicable?
 a.                                                b.

c.                                                 d.

22. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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 FORM EX 5.8: SYSTEM INTEGRATOR EXPERIENCE –
 PROJECT 3

 Name of Applicant:
 Each Applicant is to provide the following details for each of the ETC tolling System
 Integration projects listed in the summary – form EX 5.5. Use a separate numbered form for
 each project. (not more than three (3) projects and which have been completed within the last
 five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


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9. Provide the ZAR exchange rate and name of payment currency:
10. Date of award:                                11. Date of completion:
12. Provide a short description of the toll system that was supplied for this project, which includes
    the number of Tolling Points (or RSS gantries)?




13. Provide the total daily number of vehicle transactions processed by the toll system for this
    project?


14. Provide a short description of the major sub-system/s that were supplied and integrated for
    this project?




15. Provide a short description of the external system interfaces that were provided / established
    (excluding the internal interfaces between the supplied sub-systems)?




16. Provide the time duration for each of the following milestones (from the previous listed
    milestone), only if the milestone was part of the scope of work?
                                    Milestone                                Time duration (months)
a.   From contract award to factory acceptance testing (or shipment)
b. Delivery to site
c. Completion of installation
d. Commissioning and certification
e. Commencement of toll
f.   End of defects liability period
g. From commencement of toll to the end of maintenance (in total)
h. From contract award to commencement of toll (in total)
17. Were any of the milestones achieved later than originally planned? (If yes, provide reasons)




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18. Was the total project completed later than originally planned? (If yes, provide reasons)




19. Was there any significant software or hardware development required and was this managed
    and delivered within the project time constraints? (If no, provide details)




20. What were the project management tools employed to support the project?




21. List any and provide a copy of the test certificate/s completed by the Engineer, Independent
    Engineer, Test facilitator or any other independent test laboratory for this project, if
    applicable?
 a.                                                b.

c.                                                 d.

22. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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 FORM EX 5.9: ETC TOLLING SYSTEM                                        BACK           OFFICE
 OPERATIONS EXPERIENCE – SUMMARY

 Name of Applicant:
 Each Applicant is to list below up to five (5) relevant projects involving the operation of an
 ETC tolling system back office, which have been completed during the last five (5) years,
 or which are currently in progress. Note that completion implies that consent has been given
 to contact the references provided.

                               2. Employer,              3. Contract Value 4.
1. Name of contract                                                                       5.
                                  contact                   (current ZAR Completion
   and brief description                                                                  Duration
                                  address/tel/fax           equivalent)    date




The contract value should be based on the payment currencies of the contracts converted into
ZAR (at the date of substantial completion, or for ongoing contracts, the exchange rate on the
date of the clarification meeting).

Using the format attached (Forms EX 5.10 to EX 5.12), the Applicant is requested to provide
details of three (3) of the above projects, on separate sheets.




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 FORM EX 5.10: ETC TOLLING SYSTEM BACK OFFICE
 OPERATIONS EXPERIENCE – PROJECT 1

 Name of Applicant:
 Each Applicant is to provide the following details for each of the ETC tolling system back
 office operations projects listed in the summary – form EX 5.9. Use a separate numbered
 form for each project. (not more than three (3) projects and which have been completed within
 the last five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


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SECTION V: APPLICATION FORMS FOR APPLICANT                                          PQD: VOLUME 2

9. Provide the ZAR exchange rate and name of payment currency
10. Date of award:                                11. Date of operations
                                                      commencement:
12. Period of operations (in years):
13. Provide a short functional description of the ETC Tolling system back office operations
    processes (less than 100 words each), applicable to this project, broken down as follows:
a. Transaction management functions:




 b. Account management functions:




 c. Call centre and web-interface functions:




 d. Violations and / or debt recovery functions:




 e. Other back office functions:




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14. Provide the following daily back office statistics relevant to the project:

                            Transactions description                                   Number
 a. Number of transactions received from the RSS
 b. % transactions requiring Manual ANPR
 c. % transactions requiring class discrepancy correction
 d. Total staff employed in the back office operations
 e. Average transaction validation / corrections per person
 f. Calls received (by the Call Centre)
15. Provide a short description of any external interfaces, including banks, that were required for
    the back office operations:




16. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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SECTION V: APPLICATION FORMS FOR APPLICANT                                        PQD: VOLUME 2




 FORM EX 5.11: ETC TOLLING SYSTEM BACK OFFICE
 OPERATIONS EXPERIENCE – PROJECT 2

 Name of Applicant:
 Each Applicant is to provide the following details for each of the ETC tolling system back
 office operations projects listed in the summary – form EX 5.9. Use a separate numbered
 form for each project. (not more than three (3) projects and which have been completed within
 the last five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


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SECTION V: APPLICATION FORMS FOR APPLICANT                                          PQD: VOLUME 2

9. Provide the ZAR exchange rate and name of payment currency
10. Date of award:                                11. Date of operations
                                                      commencement:
12. Period of operations (in years):
13. Provide a short functional description of the ETC Tolling system back office operations
    processes (less than 100 words each), applicable to this project, broken down as follows:
a. Transaction management functions:




 b. Account management functions:




 c. Call centre and web-interface functions:




 d. Violations and / or debt recovery functions:




 e. Other back office functions:




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14. Provide the following daily back office statistics relevant to the project:

                            Transactions description                                   Number
 a. Number of transactions received from the RSS
 b. % transactions requiring Manual ANPR
 c. % transactions requiring class discrepancy correction
 d. Total staff employed in the back office operations
 e. Average transaction validation / corrections per person
 f. Calls received (by the Call Centre)
15. Provide a short description of any external interfaces, including banks, that were required for
    the back office operations:




16. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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SECTION V: APPLICATION FORMS FOR APPLICANT                                        PQD: VOLUME 2




 FORM EX 5.12: ETC TOLLING SYSTEM BACK OFFICE
 OPERATIONS EXPERIENCE – PROJECT 3

 Name of Applicant:
 Each Applicant is to provide the following details for each of the ETC tolling system back
 office operations projects listed in the summary – form EX 5.9. Use a separate numbered
 form for each project. (not more than three (3) projects and which have been completed within
 the last five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


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SECTION V: APPLICATION FORMS FOR APPLICANT                                          PQD: VOLUME 2

9. Provide the ZAR exchange rate and name of payment currency
10. Date of award:                                11. Date of operations
                                                      commencement:
12. Period of operations (in years):
13. Provide a short functional description of the ETC Tolling system back office operations
    processes (less than 100 words each), applicable to this project, broken down as follows:
a. Transaction management functions:




 b. Account management functions:




 c. Call centre and web-interface functions:




 d. Violations and / or debt recovery functions:




 e. Other back office functions:




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SECTION V: APPLICATION FORMS FOR APPLICANT                                            PQD: VOLUME 2


14. Provide the following daily back office statistics relevant to the project:

                            Transactions description                                   Number
 a. Number of transactions received from the RSS
 b. % transactions requiring Manual ANPR
 c. % transactions requiring class discrepancy correction
 d. Total staff employed in the back office operations
 e. Average transaction validation / corrections per person
 f. Calls received (by the Call Centre)
15. Provide a short description of any external interfaces, including banks, that were required for
    the back office operations:




16. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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 FORM EX 5.13: POINT OF PRESENCE CUSTOMER
 SERVICES OPERATIONS EXPERIENCE – SUMMARY

 Name of Applicant:
 Each Applicant is to list below up to five (5) relevant projects involving the point of
 presence customer service operations, which have been completed during the last five (5)
 years, or which are currently in progress. Note that completion implies that consent has been
 given to contact the references provided.

                               2. Employer,              3. Contract Value 4.
1. Name of contract                                                                       5.
                                  contact                   (current ZAR Completion
   and brief description                                                                  Duration
                                  address/tel/fax           equivalent)    date




The contract value should be based on the payment currencies of the contracts converted into
ZAR (at the date of substantial completion, or for ongoing contracts, the exchange rate on the
date of the clarification meeting).

Using the format attached (Forms EX 5.14 to EX 5.16), the Applicant is requested to provide
details of three (3) of the above projects, on separate sheets.




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SECTION V: APPLICATION FORMS FOR APPLICANT                                        PQD: VOLUME 2




 FORM EX 5.14: POINT   OF   PRESENCE    CUSTOMER
 SERVICES OPERATIONS EXPERIENCE – PROJECT 1

 Name of Applicant:
 Each Applicant is to provide the following details for each of the point of presence customer
 services operations projects listed in the summary – form EX 5.13. Use a separate numbered
 form for each project. (not more than three (3) projects and which have been completed within
 last five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name     of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


                                                  73
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SECTION V: APPLICATION FORMS FOR APPLICANT                                             PQD: VOLUME 2

9. Provide the ZAR exchange rate and name of payment currency:
10. Date of award:                                11. Date of operations
                                                      commencement:
12. Period of operations (in years):
13. Provide a short functional description of the point of presence operations processes (less
    than 100 words each), applicable to this project, broken down as follows:
 a. Help desk management functions:




 b. Account management functions:




 c. Revenue or payment receipt management:




 d. Other point of presence customer services operations functions:




14. Provide the following daily customer service statistics relevant to the project:

                            Transactions description                                   Number
 a. Number of locations at which services were performed
 b. Number of customer service contacts
 c. Staff employed in the point of presence customer service operations


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15. Provide a short description of any external interfaces, including banks, that were required for
    the customer service operations:




16. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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 FORM EX 5.15: POINT   OF   PRESENCE    CUSTOMER
 SERVICES OPERATIONS EXPERIENCE – PROJECT 2

 Name of Applicant:
 Each Applicant is to provide the following details for each of the point of presence customer
 services operations projects listed in the summary – form EX 5.13. Use a separate numbered
 form for each project. (not more than three (3) projects and which have been completed within
 last five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name     of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


                                                  76
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SECTION V: APPLICATION FORMS FOR APPLICANT                                             PQD: VOLUME 2

9. Provide the ZAR exchange rate and name of payment currency:
10. Date of award:                                11. Date of operations
                                                      commencement:
12. Period of operations (in years):
13. Provide a short functional description of the point of presence operations processes (less
    than 100 words each), applicable to this project, broken down as follows:
 a. Help desk management functions:




 b. Account management functions:




 c. Revenue or payment receipt management:




 d. Other point of presence customer services operations functions:




14. Provide the following daily customer service statistics relevant to the project:

                            Transactions description                                   Number
 a. Number of locations at which services were performed
 b. Number of customer service contacts
 c. Staff employed in the point of presence customer service operations


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SECTION V: APPLICATION FORMS FOR APPLICANT                                          PQD: VOLUME 2

15. Provide a short description of any external interfaces, including banks, that were required for
    the customer service operations:




16. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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SECTION V: APPLICATION FORMS FOR APPLICANT                                        PQD: VOLUME 2




 FORM EX 5.16: POINT   OF   PRESENCE    CUSTOMER
 SERVICES OPERATIONS EXPERIENCE – PROJECT 3

 Name of Applicant:
 Each Applicant is to provide the following details for each of the point of presence customer
 services operations projects listed in the summary – form EX 5.13. Use a separate numbered
 form for each project. (not more than three (3) projects and which have been completed within
 last five (5) years, or which are currently in progress)
1. Contract number:                                 2. Country:
3. Contract name:                                   4. Name     of
                                                       employer:
5. Employer address:


6. Employer contact
   (Name, Tel & E-
   Mail):
7. Nature of works and special features relevant to the Project for which the Applicant wishes to
   emphasize (250 words maximum):




8. Provide the amount of the total contract/subcontract/partner share in equivalent amount ZAR
   for the project? (Strike through option that is not applicable)


    a.Total Contract (ZAR)               b. Subcontractor (ZAR)       c. Partner Share (ZAR)


                                                  79
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SECTION V: APPLICATION FORMS FOR APPLICANT                                             PQD: VOLUME 2

9. Provide the ZAR exchange rate and name of payment currency:
10. Date of award:                                11. Date of operations
                                                      commencement:
12. Period of operations (in years):
13. Provide a short functional description of the point of presence operations processes (less
    than 100 words each), applicable to this project, broken down as follows:
 a. Help desk management functions:




 b. Account management functions:




 c. Revenue or payment receipt management:




 d. Other point of presence customer services operations functions:




14. Provide the following daily customer service statistics relevant to the project:

                            Transactions description                                   Number
 a. Number of locations at which services were performed
 b. Number of customer service contacts
 c. Staff employed in the point of presence customer service operations


                                                  80
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SECTION V: APPLICATION FORMS FOR APPLICANT                                          PQD: VOLUME 2

15. Provide a short description of any external interfaces, including banks, that were required for
    the customer service operations:




16. Was the project satisfactorily completed? (If “No”, provide brief explanation of the reasons)




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SECTION V: APPLICATION FORMS FOR APPLICANT                                                                                                                                              PQD: VOLUME 2




 FORM EX 5.17:                                 PERSONNEL – SUMMARY

  Name of Applicant:
  Each Applicant is to provide the number of full time personnel employed by the Applicant, in
  the stated categories.




                                                                                                                     OFFICE SENIOR MANAGERS
                                                                                             INTEGRATION ENGINEERS
                                                                     INTEGRATION MANAGERS
                                               CONTRACTS MANAGERS




                                                                                                                     TOLLING SYSTEM BACK


                                                                                                                                              TOLLING SYSTEM BACK
                                               COMMERCIAL AND / OR




                                                                                                                                                                    SERVICES MANAGERS

                                                                                                                                                                                        CUSTOMER SERVICES
                            PROJECT MANAGERS




                                                                                                                                              OFFICE PERSONNEL




                                                                                                                                                                                                            OTHER PERSONNEL
                                                                                                                                                                    SENIOR CUSTOMER
                                                                     SYSTEM AND / OR


                                                                                             SYSTEM AND / OR




                                                                                                                                                                                        PERSONNEL
 1. With less than
    10        years
    experience (per
    category)
 2. With more than
    10        years
    experience (per
    category)




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 FORM EX 5.18:                    EXPERIENCE                OF    SENIOR            PROJECT
 MANAGER

 Name of Applicant:
 Each Applicant is to provide details of the proposed project manager for the Project
3. Person’s full names:
4. Profession:
5. Name of firm:                                        6. Nationality:
7. Years with firm:                                     8. Date of birth:
9. Education:



10. Years experience in similar positions:
11. Short description of key experience (not more than 250 words):




12. Language capability in English, categorized as poor, fair, good or excellent:



               a. Speak                           b. Read                         c. Write




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 FORM EX 5.19: EXPERIENCE OF COMMERCIAL OR
 CONTRACTS MANAGER

 Name of Applicant:
 Each Applicant is to provide details of the proposed project manager for the Project
1. Person’s full names:
2. Profession:
3. Name of firm:                                        4. Nationality:
5. Years with firm:                                     6. Date of birth:
7. Education:



8. Years experience in similar positions:
9. Short description of key experience (not more than 250 words):




10. Language capability in English, categorized as poor, fair, good or excellent:



               a. Speak                           b. Read                         c. Write




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 FORM EX 5.20:                    EXPERIENCE OF SYSTEM INTEGRATION
 MANAGER

 Name of Applicant:
 Each Applicant is to provide details of the proposed project manager for the Project
1. Person’s full names:
2. Profession:
3. Name of firm:                                        4. Nationality:
5. Years with firm:                                     6. Date of birth:
7. Education:



8. Years experience in similar positions:
9. Short description of key experience (not more than 250 words):




10. Language capability in English, categorized as poor, fair, good or excellent:



               a. Speak                           b. Read                         c. Write




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 FORM EX 5.21: EXPERIENCE OF BACK OFFICE
 OPERATIONS MANAGER

 Name of Applicant:
 Each Applicant is to provide details of the proposed project manager for the Project
1. Person’s full names:
2. Profession:
3. Name of firm:                                        4. Nationality:
5. Years with firm:                                     6. Date of birth:
7. Education:



8. Years experience in similar positions:
9. Short description of key experience (not more than 250 words):




10. Language capability in English, categorized as poor, fair, good or excellent:



               a. Speak                           b. Read                         c. Write




                                                  86
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 FORM EX 5.22:                    EXPERIENCE OF CUSTOMER SERVICES
 MANAGER

 Name of Applicant:
 Each Applicant is to provide details of the proposed project manager for the Project
1. Person’s full names:
2. Profession:
3. Name of firm:                                        4. Nationality:
5. Years with firm:                                     6. Date of birth:
7. Education:



8. Years experience in similar positions:
9. Short description of key experience (not more than 250 words):




10. Language capability in English, categorized as poor, fair, good or excellent:



               a. Speak                           b. Read                         c. Write




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                E. PROGRAMME INFORMATION (SCHEDULE)




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FORM P 5.1: PROGRAMME INFORMATION (SCHEDULE)

 Name of Applicant:
 Each Applicant shall provide short and concise answers to the following questions (it should be
 noted that SANRAL would like to determine typical delivery timeframes and as such,
 Applicants must answer all the questions below):
 1. Given the Project requirement that 42 Tolling Point gantries and the four equipment supply
    subsets (i.e. Road Side System, ORT Back Office, TCH and VPC) are required, please
    provide an indication of the typical durations one could expect from this type of rollout:
 a. Project definition phase                                                       months
 b. Road Side System procurement                                                   months
 c. Back offices procurement or development                                        months
 d. Installation and integration                                                   months
 e. Testing and commissioning                                                      months
 f. Operations Training                                                            months
 g. System dry run                                                                 months
 h. TOTAL PERIOD                                                                   months

 2. Given that SANRAL may require the system to be procured and commissioned within
    fourteen (14) months of award, in what areas could the typical program be reduced, and
    how?




 a. TOTAL REVISED PERIOD possible:                                                 months

 3. Based on the supplied Project information, list the subsystems or activities that are
    considered high risk in terms of rollout delays (in the delivery of the system), and provide
    reasons as to why these areas are considered high risk?




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                 F. DATA, INFORMATION & SPECIFICATIONS




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FORM D 5.1: SYSTEM INTEGRATION

 Name of Applicant:
 Each Applicant shall provide short and concise answers to the following questions:

 1. How long have you been involved in the System Integration of large IT or toll type projects
    with complex electronic interfaces?


 2. Provide the total number of toll system contracts that you have integrated in the last five and
    the last ten years respectively?


             a. last 5 years                             b. last 10 years
 3. What are your perceived major integration risks for undertaking this project in South Africa?




 4. Can you analyse potential failure modes of a toll system to identify the effect
    of such failure, known as Failure Mode and Effects Analysis (FMEA) (yes/no)?
 5. Have you ever completed a Failure Mode and Effects Analysis (FMEA)
    (yes/no)?
 6. Further to this, can you undertake a Failure Mode, Effects, and Criticality
    Analysis (FMECA) of a toll system, of which the goal is to identify and
    eliminate failure modes with a high severity and high probability (yes/no)?
 7. Have you ever completed a Failure Mode, Effects, and Criticality Analysis
    (FMECA) (yes/no)?
 8. Do you execute projects to a formalized system engineering process (yes/no)?

 9. If yes, is this document available on request (yes/no)?
 10. Provide the monetary value and a short description of the most complex toll project
     integrated to date?




 11. Do you have a website solution that allows internet based account payments
     (yes/no)?

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 12. Can you provide for on-line account statements to account holders (yes/no)?
 13. Do you have integrated voice recognition system that can assist in handling
     customer queries and complaints (yes/no)?
 14. Can you ensure installation of the toll system under live traffic conditions
     (yes/no)?
 15. Provide a brief explanation and the effect this would have on the schedule, if any?




 16. Provide up to 3 names of the Package suppliers to whom you have integrated before (if
     any)?
 a. RSS:
 b. ORT BO:
 c. TCH:
 d. VPC:




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          G. CERTIFICATES AND SUPPORTING INFORMATION




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 FORM S 5.1: LIST OF SUPPORTING DOCUMENTATION

 Name of Applicant:
 Each Applicant shall list all the supporting documents and certificates that has been included
 in this Prequalification package:
              a.                                           b.                                   c.
     Document name                                Document description                       Pages




                                                  94
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