Signals Special Edition March 2011 Refinancing your mortgage has never been this easy. See inside for more details… Refinancing has never been this easy and stress free... With more people than ever shopping around for the best deal on their home loan, there has never been a better time to switch to RCU. Contrary to popular belief, refinancing your mortgage is a lot easier than you might think. Gone are the days of endless paperwork and spending hours chasing your bank for document after document. Our easy, streamlined process now means that your very own Loan Specialist will do all the hard work for you — complete from application to settlement and all the paperwork in between. Our Mortgage Rescue Package is designed specifically to make the refinance from your current lender to RCU as simple and stress free as possible. Which loan is right for you? Railways Credit Union offers a comprehensive range of competitive home loan products for all your needs. To compare and decide which one is best for you check out our Home Loan comparison table. First Home loan Economy Home loan Investment loan Home loan Purpose Buying or building a first Buying an owner- Buying or building an Buying or building an home – members must occupied home or owner-occupied home, investment home, be eligible for the Government’s refinancing renovating or refinancing renovating or refinancing First Home Owners Grant to attain this loan Repayments Set Set Set Set Extra Repayments Yes Yes Yes Yes Redraw Facility Yes, minimum $1,000 Yes, minimum $1,000 Yes, minimum $1,000 Yes, minimum $1,000 Maximum 95% of the value of the 80% of the value of the 95% of the value of the 90% of the value of the Borrowing Amount property property property/ies property/ies Access Methods Phone & Internet banking Phone & Internet banking Phone & Internet banking Phone & Internet banking for extra repayments for extra repayments for extra repayments for extra repayments Other Features Parents can offer their home Top-up facility available You can use this home loan The property offered as as security in addition to the (fees apply) for any worthwhile purpose security can be any suitable house being purchased, including buying a car or property that the borrower so young members can benefit paying for a holiday owns. There is also the from NO DEPOSIT and option to have sub-accounts NO MORTGAGE to better manage your funds. INSURANCE being required. You can also have your rental Conditions apply, so please income paid straight on to contact RCU for more details the loan Current 6.80%pa 6.80%pa 7.35%pa 7.35%pa Interest Rate 6.85%pa (comparison rate) 6.90%pa (comparison rate) 7.40%pa (comparison rate) 7.40%pa (comparison rate) What’s in RCU’s Mortgage Rescue package? • A dedicated Loans Specialist to look after all of your needs • From first home buyer to seasoned investor, a comprehensive range of competitive mortgage loans • A professional team to get your refinance underway as fast as possible including: • Discharging your mortgage from your current financial institution • Arranging any insurances you require • Obtaining all of the information and forms you will need • Keeping you up to date on the progress of your loan Meet the Team. Like anything in life, when it comes to getting fast, effective and friendly service it always pays to deal with a professional. So whether you’re looking to borrow money for a new home, or looking to refinance your existing loan to RCU, our Loan Specialist team are experienced in dealing with all aspects of the loan process. The RCU Loan Specialist team includes: Tilt... All-in-one Tilt... Investment Shelly Mortgage Overdraft Mortgage Overdraft Shelly has just celebrated her first anniversary with Railways Credit Union, but brings a wealth of experience within financial Buying or building an Buying or building an services, where she has worked for over 23 years, 11 of those years owner-occupied home, investment home, as a lending professional. renovating, refinancing renovating, refinancing or Shelly was in fact a member of RCU herself before becoming an or any other purpose any other investment employee, and has an awareness of how the railway operates as purposes her husband has been working for Queensland Rail and now QR National for the past 30 years. Flexible Flexible Shelly believes this knowledge helps her in the day to day Yes Yes dealings with members, adding to the personal touch of having Shelly as your Loan Specialist. Yes, ongoing credit facility Yes, ongoing credit facility The ultimate satisfaction for Shelly comes from helping her members and “making it happen”, whether this be purchasing 90% of the value of the 85% of the value of the their first home, renovating their existing home, upgrading their property/ies property/ies properties or borrowing for investment. Des Visa Debit card, BPAY, Visa Debit card, BPAY, Des has worked in financial services for 19 years with the majority Phone & Internet banking, Phone & Internet banking, of that time as a specialised lender. EFTPOS, ATM, Direct EFTPOS, ATM, Direct Des brings a wealth of experience from working at some of Debit, Cheque, Bank@POST Debit, Cheque, Bank@POST Australia’s major banks, and he has and Bank Transfer and Bank Transfer a detailed understanding and appreciation of what goes on once a loan application is lodged and processed. There is an option to have There is an option to have Des joined RCU as a Loans Specialist in 2009 and he enjoys sub-accounts to better sub-accounts to better building a rapport with members, enabling him to gain an manage your funds or manage your funds or understanding of their requirements and offer them the best choose a repayment pause choose a repayment pause products that suits their needs. or interest only or interest only repayments repayments. You can also have Des enjoys working at RCU along with the other Loan Specialists your rental income paid straight and appreciates the extra effort that this team puts into looking on to the loan after people. He also appreciates the fantastic support network within RCU that ensures members’ needs are always the first priority in 7.35%pa 7.35%pa everything that we do. Continued on back page. ! Sharon Sharon is RCU’s Lending Specialist based in Rockhampton Don’t have time where she exclusively looks after the needs of Central and North to jump online? Queensland members. Sharon has worked within the financial If you don’t have access to our services industry since 1989 with her first stint at RCU lasting 8 services on the Internet, simply cut years where she held various roles within the organisation. out and fill in this form and return After spending the next 9 years in various external roles she it to us in the Reply Paid envelope returned to RCU in 2006 in her current role of looking after included with this Newsletter. members in this region. Sharon loves the variety her role offers her and likens the Name: whole team at RCU as one “big happy family” who are always supportive of each other. Member Number: Sharon enjoys the face to face contact she has every day with members and especially enjoys assisting them in realising Best contact number: financial goals and dreams. Lyn Lyn has been a member of the RCU team for the past three and Preferred time to contact me: a half years, having worked previously in a mortgage brokering I would like to discuss: company as a Mortgage Consultant. Lyn is based at the Credit Union’s Central Station office in Brisbane n A new loan with RCU and in addition to meeting face to face with members also deals n Refinancing my loan to RCU with member enquiries from further afield. n An enquiry about my current Lyn really enjoys speaking with members and finds it very loan with RCU satisfying being able to help them with all their financial needs n General information about and aspirations. your loans Lyn believes it’s a great feeling to call with the good news when someone’s loan has been approved and to share in their If possible I would like to speak with: excitement. n Des n Lyn At the Central Station office the whole team recognises many n Shelly n Sharon members by name when they arrive, so it’s always a very happy, friendly place to work. Lyn really enjoys the fact that everyone at RCU really works together as a team and genuinely has the members’ best interests at heart. It’s a very caring atmosphere and Lyn really appreciates Do we have your correct mobile phone number? the support she receives from the rest of the team. Visit the team at their dedicated website page. Keeping our members up to date Get to know us better… with the latest information about Every good relationship starts with a conversation. their accounts is one of the RCU For a more meaningful mortgage team’s priorities. But our ability relationship start talking today to one of to keep you abreast of the latest our Home Loan Specialists. information is only as good as the By going straight to the Loan Specialist information we have on file, so if team’s dedicated page on the Credit Union’s website at www.railwayscreditunion. you’ve changed your mobile phone com.au you can get in touch with any one of number, or any other personal the team directly to discuss your needs or to contact details such as your home get an answer to any questions you might or email address lately don’t forget have. Just go to our homepage and follow the link from the Latest News section to the team’s to let us know. personal page. Simply give the Member Contact Alternately you can speak with them Centre team a call on 1300 362 216 directly by phoning 1300 362 216. to get your details up to date! So what are you waiting for? A better deal on your loan is waiting for you! Printed 28/2/2011. Railways Credit Union Ltd ABN 91 087 651 090 AFSL/ACL 234 536. The information in this Newsletter has been prepared without taking into account your objectives, financial situation or needs. Railway Lines is produced for the information of Railways Credit Union members and their families. We welcome articles or items of interest from our members. Simply call (07) 3329 7804. Railways Credit Union is the issuer of all products mentioned in this Newsletter unless otherwise stated. A Product Disclosure Statement (PDS) for all deposit or non-cash payment products can be obtained by contacting the Railways Credit Union on 1300 362 216. You should read the PDS before making any decision to acquire any of these products. The Schedule of Fees & Charges also forms part of the PDSs. All rates can change without notice. Fees, charges, terms and conditions may apply (available on request). For up-to-date information on interest rates phone us on 1300 362 216 or visit our website at www.railwayscreditunion.com.au.
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