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					                                                                           Accentix Policies
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Policies:




Policies


Web Hosting and Email Services (Acceptable Use Policy)……………….. Page 2

Web Design and Search Engine Services Policy………………………….. Page 5

Billing, Payments and Cancellations………………………………………… Page 7

Website Visitor Privacy Policy……………………………………………….. Page 8




       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com
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Accentix Web Hosting and Email Services - Acceptable Use Policy

1. General Terms and Policies. Accentix provides services used to host websites, send electronic
mail, and all other web hosting related activities subject to these Terms (referred to in this
document as "the Service.")

This service is provided to authorized persons or organizations (referred to in this document as
"Subscriber" or "you"). Any use of the service is subject to any restrictions listed below. By using
the Service, you agree to be bound by all of these terms and policies. If you do not agree to be
bound by these terms and policies, you must cancel your account immediately and may not
thereafter use or attempt to use this Service.

Accentix grants you a non-exclusive right to use the Service to host any material that is
considered property of you or your organization. You may not assign, sub-license or transfer any
rights or obligations of the Service without the express written consent of Accentix

If violations of this Acceptable Use Policy occur, Accentix reserves the right to terminate services
with or take action to stop the offending customer or user from violating this policy as Accentix
deems appropriate, WITHOUT NOTICE.

2. Coverage. If you are an individual Subscriber, these Terms and Policies apply to all persons
who gain access through your account. If you are a commercial Subscriber, these Terms and
Policies apply to all your employees, agents and/or customers. In either instance, a violation of
these Terms and Policies by anyone using your account will be imputed to you.

3. Prohibited Uses of Accentix Systems and Services:

        A. Transmission, distribution or storage of any material in violation of any applicable law
        or regulation is prohibited. This includes, without limitation, material protected by
        copyright, trademark, trade secret or other intellectual property right used without proper
        authorization, and material that is obscene, defamatory, constitutes an illegal threat, or
        violates export control laws.

        B. Sending Unsolicited Bulk Email (“UBE”, “spam”). The sending of any form of
        Unsolicited Bulk Email through Accentix’s servers is prohibited. Likewise, the sending of
        UBE from another service provider advertising a web site, email address or utilizing any
        resource hosted on Accentix’s servers, is prohibited. Accentix accounts or services may
        not be used to solicit customers from, or collect replies to; messages sent from another
        Internet Service Provider where those messages violate this Policy or that of the other
        provider.

        C. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list
        without the express and verifiable permission of the email address owner is prohibited. All
        mailing lists run by Accentix customers must be Closed-loop (“Confirmed Opt-in”). The
        subscription confirmation message received from each address owner must be kept on
        file for the duration of the existence of the mailing list. Purchasing lists of email addresses
        from 3rd parties for mailing to from any Accentix-hosted domain, or referencing any
        Accentix account, is prohibited.

        D. Advertising, transmitting, or otherwise making available any software, program,
        product, or service that is designed to violate this AUP or the AUP of any other Internet
        Service Provider, which includes, but is not limited to, the facilitation of the means to send
        Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service
        attacks.




       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com
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        E. Operating an account on behalf of, or in connection with, or reselling any service to,
        persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO)
        database at www.spamhaus.org.

        F. Unauthorized attempts by a user to gain access to any account or computer resource
        not belonging to that user (e.g., “cracking”).

        G. Obtaining or attempting to obtain service by any means or device with intent to avoid
        payment.

        H. Unauthorized access, alteration, destruction, or any attempt thereof, of any information
        of any Accentix customers or end-users by any means or device.

        I. Knowingly engaging in any activities designed to harass, or that will cause a denial-of-
        service (e.g., synchronized number sequence attacks) to any other user whether on the
        Accentix network or on another provider’s network.

        J. Using Accentix’s Services to interfere with the use of the Accentix network by other
        customers or authorized users.

4. Intellectual Property. Accentix does not undertake to examine or review messages, files, or
other materials that are accessible through, pass through, or reside on the Service. If Accentix is
informed of an alleged copyright or trademark infringement on the Service, Accentix will attempt
to notify the affected person(s) of those allegations and secure a response. Accentix may, at its
sole discretion, remove on a temporary or permanent basis materials that Accentix believes may
create, constitute, or contribute to copyright or trademark infringements. You agree not to assert
any claims against Accentix for any such removal.

5. Liability. You agree that use of the Service is at your own risk. Neither Accentix nor any of its
affiliates controls, provides, operates, or is in any way responsible for any information, products,
or services accessible through the Service. Accentix neither endorses nor is responsible for the
accuracy of such material, and you agree that Accentix is not responsible for any loss or damage
caused by your use of, or reliance on, such material.

You understand and agree that you have sole responsibility for your posting of any material to
any service provided by Accentix You agree to indemnify and hold harmless Accentix and its
officers, directors, employees, and other customers and subscribers from and against any claims,
losses, costs, liability, damages or expenses arising out of your postings.

You agree to be liable for any damages or loss of service that results in damages to Accentix as a
result of any spamming or other violations of described herein. These damages include, but are
not limited to, system shut downs, retaliatory attacks or data flooding, and loss of peering
arrangements. You agree that Accentix may pursue any such claims against you in Court in
Clinton County, Ohio.

6. Warranty. ACCENTIX MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF TITLE, NON-INFRINGEMENT, AND MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, REGARDING THE SERVICE, OR ANY SOFTWARE OR OTHER
MATERIAL AVAILABLE THROUGH THE SERVICE. NO ORAL ADVICE OR INFORMATION
GIVEN BY ACCENTIX OR ITS EMPLOYEES SHALL CREATE A WARRANTY.

THE SERVICE AND ANY SOFTWARE PROVIDED TO YOU BY ACCENTIX ARE PROVIDED
ON AN "AS IS, AS AVAILABLE" BASIS; ACCENTIX DOES NOT WARRANT THAT THEY WILL
BE ERROR-FREE AND/OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED.
ACCENTIX DOES NOT GUARANTEE THE SECURITY OR BACK-UP OF YOUR DATA
STORED ON THE SERVICE.



       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com
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7. Content. You understand and agree that information and access available through the Service
may include controversial, sexually explicit, or other material that may be offensive to you or
users for whom you are responsible. Accentix has no responsibility for or control over such
materials, and you take sole responsibility for using any available screening software or other
methods of limiting access (specifically including the access of minors) to any material persons
may find objectionable.

8. Privacy. Accentix commits to follow the controlling Federal and state laws respecting
Subscriber privacy and data access. Accentix will not provide names, addresses, telephone
numbers, e-mail addresses, or other personally identifiable information on any Subscriber to any
third party without prior permission from that Subscriber, or under an appropriate court or
administrative directive. Accentix may access and use individual Subscriber information in the
operation of the Service and as necessary to protect the Service.

9. Disputes. Subscriber agrees that any dispute arising out of use of the Service provided by
Accentix which cannot be resolved first between Accentix and subscriber will be submitted by the
aggrieved party for binding arbitration under the auspices of the American Arbitration Association.
Any demand for arbitration under this Section must be filed with the American Arbitration
Association's offices. Subscriber agrees arbitration must be held in Clinton County, Ohio and
Ohio law is the choice of law as controlling authority. Subscriber also agrees the arbitrator must
be a person with experience in online services and law.

10. Changes. Accentix WITHOUT NOTICE may change at any time and for any reason these
terms of service and acceptable use policies. If you do not wish to continue subscribing to the
Service under any revised terms and policies, inform the company
http://www.accentix.com/contact at once, and your account will be closed.




       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com
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Website/Web Application/Search Engine Development - Terms and Conditions

1. Expiration. All proposals expire 30 days from the date of the proposal.

2. Payment. Unless otherwise specified, for Search Engine, Web Analytics Installation and other
miscellaneous services not described below, one hundred percent (100%) of the total proposed
services and development costs are due with proposal acceptance. For Website or Web
Application design projects, fifty percent (50%) of the total proposed services and development
costs are due with proposal acceptance. The balance will be billed to customer and payment will
be due upon project completion. Project completion is defined as completed pages or email
templates, with or without client provided information. If Accentix cannot complete the project as
outlined due to insufficient receipt of information needed from customer, Accentix will bill the
customer for the balance due on completion date of the Accentix portion of the work. That
payment will be due and payable by customer to Accentix upon receipt. If there are changes in
the requirements or scope of this project, or changes or additions during the project term,
Accentix reserves the right to create an additional proposal per customer’s additions, and
acceptance, and bill for the additional services. If the project is canceled or postponed prior to
completion, the package pricing in the proposal will be null and void and the customer will be
obligated to pay Accentix at the rate of $125 per hour for all work completed through that time. All
payments to Accentix are non-refundable.

3. Copyright. Copyright for the design and development of the Web Site will become the
ownership of customer once all design services owed to Accentix are paid in full.

4. Customer Responsibilities. Customer is responsible for all additional Internet or web site costs
or services not indicated or included in the proposal such as, but not limited to, domain name
registration costs and all setup and monthly fees with selected ISP (if Accentix is not hosting the
site/application).

5. Relief. Customer agrees to pay reasonable attorney fees and any other reasonable fees
required to enforce all terms and conditions of this contract. In addition, Customer agrees to
reimburse Accentix any amounts made on behalf of collecting on delinquent payments or
required to enforce the payment terms of this contract. Customer acknowledges and agrees that
Accentix can suspend, hold up publication or remove published web pages if Accentix has not
received all fees relating to the payment of services rendered.

6. Reference. Customer grants Accentix the right to reference their company and web site as a
client. Customer also guarantees Accentix limited rights of copyright necessary to reproduce and
display Customer’s web pages electronically via the World Wide Web or as demonstrations and
examples of our design and work.

7. Copyright Representation. As our "Customer", your company also warrants and represents that
icons, company names, and other information which you prescribe to be placed on your web site
will not (i) violate any international, federal, state or local law or regulations; (ii) in any way violate
or infringe upon any party’s privacy right, right of publicity, or any other right of any person or
entity; (iii) contain any material which is unlawful, harmful, abusive, hateful, obscene, threatening,
libelous or defamatory.

8. Warranty. Accentix MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF TITLE, NON-INFRINGEMENT, AND MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, REGARDING THE SERVICE, OR ANY SOFTWARE OR OTHER
MATERIAL AVAILABLE THROUGH THE SERVICE. NO ORAL ADVICE OR INFORMATION
GIVEN BY Accentix OR ITS EMPLOYEES SHALL CREATE A WARRANTY. THE SERVICE AND
ANY SOFTWARE PROVIDED TO YOU BY Accentix ARE PROVIDED ON AN "AS IS, AS
AVAILABLE" BASIS; Accentix DOES NOT WARRANT THAT THEY WILL BE ERROR-FREE
AND/OR UNINTERRUPTED, OR THAT DEFECTS WILL BE CORRECTED



       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com
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9. Unauthorized Use. Customer is responsible for protecting Customer’s password(s) and for any
authorized or unauthorized use made of Customer’s password. Customer will not use or permit
anyone to use Accentix’s service to guess passwords or to access other systems or networks
without authorization. Accentix will fully cooperate with law enforcement authorities in the
detection and prosecution of illegal activity.

10. Indemnification. Accentix will not post any material that is illegal, libelous, tortuous, or likely to
result in retaliation against Accentix by offended users. Customer will indemnify Accentix and hold
Accentix harmless from any damage to Accentix’s business, service, equipment, network,
operations, or reputation resulting from Customer’s actions, including but not limited to any
government actions, acts of vandalism or other retaliation, and any claims of libel, unfair
competition, infringement of any patent, copyright, trademark, service mark, or other intellectual
property right, violation of privacy, or other tort.

11. Access. By sending payment to or by participating in collaborative development i.e., a support
ticketing program or a project management system with Accentix, customer agrees to all terms,
conditions, and design and development work as outlined in the proposal and authorizes Accentix
to begin design and development of customer's web site on customer’s production servers.

12. Changes. Accentix WITHOUT NOTICE may change at any time and for any reason these
terms and conditions.




       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com
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Billing, Payments and Cancellations


1. Prices and Charges. Accentix charges are generally agreed upon on a customer-by-customer
basis. Additional charges may be assessed to cover damages resulted from improper use of
Services.

2. Payment. For website hosting and email services, invoices are generated and sent to the
customer 30 days prior to the beginning of the service period. For example, if the service period
begins March 1st, an invoice will be generated and sent to the customer on February 1st. The
invoice is due at the beginning service date. For Website Design, Web Application Design,
Search Engine Services, or Web Analytics Installation, please see the Website/Web
Application/Search Engine Development - Terms and Conditions document. All other services,
and resulting invoices are due upon receipt.

3. Non-Payment. Accentix reserves the right to cancel or discontinue all services at any time
WITHOUT NOTICE for non-payment. If you fail to pay for your account for 35 days after the date
of the invoice, Accentix may WITHOUT NOTICE terminate your account. Termination does not
remove your responsibility to pay all fees incurred up to the date that Accentix terminates your
account. If Accentix incurs any fees or costs in collecting any past-due amounts, including costs
of legal counsel or a collection bureau, those fees and costs will be added to the amount you
owe.

4. Returned Checks. Any checks returned by the issuing institution will be charged a processing
fee of $45.

4. Term. Ongoing services, Website Hosting, Email Hosting, Search Engine Reporting, etc. are
provided to you on a month-to-month basis.

5. Cancellation. Accentix must receive written notice of termination, which may be by first-class
mail, certified mail, or by contact form (http://accentix.com/contact) from you at least 15 days prior
to the end of a month, or the Service will be provided and charged to you for the following month.

6 Refunds. All payments to Accentix are non-refundable.

7. Changes. Accentix WITHOUT NOTICE may change at any time and for any reason these
terms and conditions.




       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com
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Privacy Policy


It is Accentix’s policy to respect your privacy regarding any information we may collect from our
website.

Website Visitors

Like most website operators, Accentix collects non-personally-identifying information of the sort
that web browsers and servers typically make available, such as the browser type, language
preference, referring site, and the date and time of each visitor request. Accentix’s purpose in
collecting non-personally identifying information is to better understand how Accentix’s visitors
use its website. From time to time, Accentix may release non-personally-identifying information in
the aggregate, e.g., by publishing a report on trends in the usage of its website.

Accentix also collects potentially personally-identifying information like Internet Protocol (IP)
addresses. Accentix does not use such information to identify its visitors, however, and does not
disclose such information, other than under the same circumstances that it uses and discloses
personally-identifying information, as described below.

Gathering of Personally-Identifying Information

Certain visitors to Accentix’s websites choose to interact with Accentix in ways that require
Accentix to gather personally-identifying information. The amount and type of information that
Accentix gathers depends on the nature of the interaction. Those who engage in transactions or
potential transactions with Accentix are asked to provide additional information, including as
necessary the personal and financial information required to process those transactions. In each
case, Accentix collects such information only insofar as is necessary or appropriate to fulfill the
purpose of the visitor’s interaction with Accentix. Accentix does not disclose personally-identifying
information other than as described below. And visitors can always refuse to supply personally-
identifying information, with the caveat that it may prevent them from engaging in certain website-
related activities.

Aggregated Statistics

Accentix may collect statistics about the behavior of visitors to its websites. Accentix may display
this information publicly or provide it to others. However, Accentix does not disclose personally-
identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Accentix discloses potentially personally-identifying and personally-identifying information only to
those of its employees, contractors and affiliated organizations that (i) need to know that
information in order to process it on Accentix’s behalf or to provide services available at
Accentix’s websites, and (ii) that have agreed not to disclose it to others. Some of those
employees, contractors and affiliated organizations may be located outside of your home country;
by using Accentix’s websites, you consent to the transfer of such information to them. Accentix
will not rent or sell potentially personally-identifying and personally-identifying information to
anyone, other than to its employees, contractors and affiliated organizations, as described above.
Accentix discloses potentially personally-identifying and personally-identifying information only
when required to do so by law, or when Accentix believes in good faith that disclosure is
reasonably necessary to protect the property or rights of Accentix, third parties or the public at
large. If you are a registered user of an Accentix website and have supplied your email address,
Accentix may occasionally send you an email to tell you about new features, solicit your
feedback, or just keep you up to date with what’s going on with Accentix and our products. We



       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com
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primarily use our various product blogs to communicate this type of information, so we expect to
keep this type of email to a minimum. If you send us a request (for example via a support email or
via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify
or respond to your request or to help us support other users. Accentix takes all measures
reasonably necessary to protect against the unauthorized access, use, alteration or destruction of
potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the
visitor’s browser provides to the website each time the visitor returns. Accentix uses cookies to
help Accentix identify and track visitors, their usage of Accentix website, and their website access
preferences. Accentix visitors who do not wish to have cookies placed on their computers should
set their browsers to refuse cookies before using Accentix’s websites, with the drawback that
certain features of Accentix’s websites may not function properly without the aid of cookies.

Privacy Policy Changes

Accentix may change its Privacy Policy from time to time, and at Accentix’s sole discretion.
Accentix encourages visitors to frequently check this page for any changes to its Privacy Policy.
Your continued use of this site after any change in this Privacy Policy will constitute your
acceptance of such change.




       Accentix | PO Box 247 | Wilmington, OH 45177 | 937-383-9049 | www.accentix.com