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IBM Academic Initiative for System i Program.pdf

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					               IBM Academic Initiative, System z Program
                      Enterprise Skills Industry Survey Results
                           Roundtable Events 2006 thru 2009
Attendees:

Customers and Partners: 3M, AAA, ACS, ADP, Aetna, AEP, Aflac, Alexan, Alticor, America First
Credit Union (AFCU), American Express, American Greeting, Amerisure Insurance, Antares Management
Solutions, Assurant Health, ASU, Auto Owners Insurance, Avnet, Beth Israel Deaconess Medical Center,
Blue Cross Blue Shield of Alabama, Blue Cross Blue Shield of Michigan, Blue Cross Blue Shield of MN,
Blue Cross Blue Shield of Montana, Blue Cross Blue Shield of NC, BMC Software, Boston University,
Brown Bros Harriman, Case Western Reserve University, CA, Centers for Medicare and Medicaid
Services (CMS), Charles Schwab, Citigroup, City of Cleveland - Cleveland Airport Systems, City of
Houston, CIGNA, Coca Cola Enterprises, Colonial Bank, Commonwealth of Massachusetts EMC,
Compass Bank, County of El Dorado, DaimlerChrysler, Department of Technology Services, DHI
Computing, DHL, Drummond Company, Exxon Mobil, Federal Reserve, Fidelity Investments, First Merrit
Bank, Ford Motor Company, Forrester, Franchise Tax Board, Freescale Semiconductor, Genuine Parts
Company, Genworth Financial, Georgia Dept of Labor, Georgia Pacific, Global Crossing, GuideOne
Insurance Company, Hannaford, Health Net Inc., Internal Revenue Service (IRS), ISO, Jack Henry, JP
Morgan Chase Credit Card Services, JPMorganChase, LL Bean, Lowe’s, Mainline Information Systems,
Marriott, Mayer Electric Supply Company, Mayo Clinic, Medco, Meijer, Merrill Lynch, Methodist Hospital,
MetLife, Motion Industries, MSI, National City Corporation, Nationwide, NEON Enterprise Software,
Principle Financial Group, Progress Energy, Progressive Insurance, Regions Financial Corporation,
Safeway, Salt Lake County, Salt River Project, Schwab, Sears, Sine Nomine Associates, Sirius Computer
Solution, Social Security Administration (SSA), Software AG, Software Assurance Working Group,
Southern Company, State Auto, State Employees’ Credit Union, State of CA, State of GA Dept of Driver
Services, State of Minnesota, State of Montana, State of NC - ITS, State of Utah, State Street, SunTrust,
Technology Resources Company, Temple-Inland, Texas Instruments, Texas State University, The
Hartford, TMSA, Travelers Insurance Company, Trinity Information Services, United Health Group,
University of Michigan Hospitals, UPS, US Bank, Verizon, Verizon Data Services, Vicom Infinity, VSP,
Wachovia, Wellington-Royce Corporation, Wells Fargo, Westfield Group, Workers Compensation Fund,
Zions Bankcorp

Schools: Appalachian State, Arizona State University, Austin Community College, Capital Community
College, Case Western University, Central Connecticut State University, Clemson, Columbus State
University, Cuyahoga Community College (Tri-C), Des Moines Area College, DeVry University, Drake
University, Duke University, East Carolina University, Estrella Mountain College, Houston Community
College, Indian Hills College, Little Big Horn, Long Island University, Macomb, Malone College, Metro
State, Miami University, Miles Community College, Minnesota State University, Montana State University
– Northern, North Carolina A&T State University, North Carolina Central University, North Carolina State
University, Northeastern University, Oakland Community College, Office of Commissioner of Higher
Education (OCHE), Ohio State University, Prince George’s Community College, Quinnipiac University,
Sacramento State University, San Jacinto College, Stevens Institute, Stone Child College, University of
Alabama at Birmingham, University of Connecticut, University of Detroit Mercy, University of Hartford,
University of Houston, University of Maryland Baltimore County, University of Minnesota, University of
Montana – Helena, University of North Carolina, University of South Carolina, University of St. Thomas,
University of Utah, UNC Pembroke, Villanova University, Virginia Tech, Wake Forest, Weber State
University, Widener University
Survey Results:
1. Your job title:
        70.21%       IT Management (CIO, CTO, Executive)
        15.68%       IT Staff (Technical Support, Software Engineer, Analyst, System Programmer)
         1.47%       Marketing / Sales
         2.47%       Human Resources
         2.88%       Business Partner / IBM
         7.29%       Other: IT Senior Director, Supervisor, Performance Engineer, Planner, Education
                     manager, Mainframe IT Architect, Information Security Analyst, Recruiter


2. At this time, is it more important that colleges teach Enterprise Systems (IBM System z mainframe)
   technologies to new students, or are you more interested in colleges retraining your current
   employees?
        63.50%       New students
          .47%       Retrain my current employees
        34.47%       Both
         1.56%       Neither


3. Please identify the importance of each topic for new hires entering the IBM System z side of your
  business.
                                              Strongly Required        Required           Not Required
Application development                            33.33%               52.33%              16.33%
Architecture                                       33.33%               62.33%                4.34%
Assembler                                          18.43%               46.37%              35.20%
Capacity planning                                  38.00%               39.67%              22.33%
CICS                                               40.96%               43.67%              15.37%
COBOL                                              34.14%               38.35%              27.51%
DB2                                                36.60%               44.50%              18.90%
Disaster recovery                                   6.67%               53.33%              40.00%
IMS                                                11.60%               28.40%              60.00%
Linux                                              24.33%               42.73%              32.94%
Messaging Queuing                                  27.00%               68.33%                4.67%
Networking                                         37.33%               43.07%              19.60%
Performance management                             26.33%               52.33%              21.33%
                                              Strongly Required        Required           Not Required
Security                                           36.03%               46.67%              17.30%
Storage                                            38.00%               57.33%                4.67%
SOA                                                26.33%               58.00%              15.67%
System Administration                              32.00%               41.67%              26.33%
VSAM                                               16.67%               57.00%              26.33%
WebSphere/Web Development                          16.33%               59.00%              24.67%
z/OS (ISPF, TSO, JCL)                              69.54%               24.23%                6.23%
z/VM                                               18.63%               33.17%              48.20%
z/VSE                                               4.67%               44.00%              51.33%

Are there any other critical skills needed by your company today? Please specify:
    •   Ability to learn the environment
    •   Must teach JCL early
    •   Soft skills are as important as technical skills


                                                                                                         2
•   Communication
•   Storage
•   Messaging (MQ)
•   zVSE
•   COBOL
•   Basic MVS overview
•   WebSphere and WebSphere Application Server
•   Job scheduling skills for systems analysis
•   Storage Management
•   Virtualization
•   Enterprise view
•   WebSphere
•   JCL, COBOL, VB, VBA, Natural/Adabas, triggers database dictionaries, PLI, RPGII, Sybase,
    Stored Procedures, JSP, PERL, SQL, PHP, Apache
•   End to end solution design, development, deployment, and evolution
•   Business Systems analysis
•   Software development methodologies
•   Project management
•   Communication skills (soft skills)
•   Business analytics, strong business process, financial analysis, project methodology
•   Need a strong foundation that can be developed. Critical to understand the partnership between
    technology and business.
•   Performance, tuning, and modeling
•   Storage management – Data structures, SMS, DFSMS, Storage concepts
•   Message Queuing, System programming and administration
•   Systems integration
•   Performance measurement and capacity planning fundamentals
•   Linux on z
•   WebSphere
•   Content Manager
•   Tivoli
•   Integration
•   Architecture abstraction
•   Analysis
•   Specialized skills – hardware planning, problem solving, data management
•   Overall enterprise solution analysis skills
•   Data center operations
•   Infrastructure components, switches and storage
•   Java, WebSphere – the skills needed to bridge the Mainframe to the GUI world

                                                                                                     3
    •   Performance and tuning
    •   IT disciplines (i.e., diagnostics, installation, and migration)
    •   Compliance management (HIPPA, SOX) – knowledge so that systems can be built or modified to
        meet these requirements
    •   Web Skills
    •   WebSphere on z/OS
    •   MQ Series
    •   SMP/E
    •   WebSphere on z/OS
    •   MQ Series
    •   Mainframe Architecture
    •   Mainframe Jobs / Careers
    •   Network standards




5. What is your minimum requirement for students entering an Enterprise Systems job?
        21.41%    Certificate
        30.21%    Associate degree
        41.97%    Bachelor degree
            0%    Masters degree
        4.94%     Experience
        1.47%     Not Sure



6. If a college offered a full semester course entitled Introduction to the New Mainframe: z/OS Basics,
   how interested would you be in interviewing students who passed this course for internships, or
   possible hiring?

        64.61%    Very interested
        15.65%    Very interested, but only for internships
        11.26%    Mildly interested
          .74%    Not interested, students would need more education
            0%    Not interested, we need experienced employees
            0%    We currently hire students
        7.74%     Other: Not using mainframe technology at this time; No hiring responsibilities; Our
                  corporate budget would not currently support this now; Very interested, if headcount is
                  available.


7. Do you have employees or retired employees, that would be willing to be adjunct professors, or do
   guest lectures at schools near your business?
Yes - 3M, AAA, Aetna, America First Credit Union (AFCU), Amerisure Insurance, Antares Management
  Solutions, Assurant, Auto Owners Insurance, Beth Israel Deaconess Medical Center, Blue Cross Blue
  Shield, Blue Cross Blue Shield of Michigan, Blue Cross Blue Shield of Montana, CIGNA, CMS,
  DaimlerChrysler (DCX), DHI Computing, Drummond Company, Fidelity Investments, Ford Motor
  Company, IRS, JPMorganChase, Mainline, Marriott, Mayer Electric Supply Company, Mayo, Medco,
                                                                                                            4
    Meijer, MSI, National City Corporation, Nationwide, Progress Energy, Progressive, Regions Financial
    Corporation, Salt Lake County, Sears, Sine Nomine Associates, Software AG, Software Assurance
    Working Group, SSA, State of Minnesota, State of Montana, State of Utah, The Hartford, Travelers
    Insurance Company, United Health Group, US Bank, Vicom Infinity, Wachovia, Wells Fargo, Westfield
    Group, Workers Compensation Fund, Zions Bankcorp
 Possibly - Boston University, Colonial Bank, Compass Bank, EMC, ISO, LL Bean, Lowe’s, Motion
   Industries, State Employees’ Credit Union, State of NC ITS, Trinity Information Services, University of
   Michigan Hospitals, Westfield Group


 8. Would you be willing to provide student projects and/or internships?
 Yes - Antares Management Solutions, National City Corporation, Progressive, Travelers Insurance
   Company, Westfield Group


9. Do you have any other comments to provide the faculty about the importance of teaching Enterprise
    Systems?
         •   The mainframe is still the hub of IT.
         •   Eliminate stigma attached to mainframes. Motivate the student regarding the job
             opportunities.
         •   Must teach JCL early for internships.
         •   Teach Java on z/OS early for internships.
         •   A good knowledge of CICS, COBOL, DB2, VSAM, and JCL is helpful for our industry.
         •   Assembler knowledge is very difficult to find and many applications are still in Assembler.
         •   Progressive is willing to help. Please let us know how we can assist in teaching Enterprise
             Systems.
         •   My interest in this program is from an Advisory Committee standpoint. City of Cleveland -
             Cleveland Airport Systems is not currently using mainframe technology in our enterprise. I
             hope we are able to proceed with this program at Tri-C.
         •   Although needs are specific general system/service knowledge is critical. Jack of all trades
             are important to fit into holes.
         •   Boot camp idea is excellent
         •   Enterprise systems can process volume where client server is lack of
         •   Mainframes are the underlying support mechanism for all information flowing in and out of the
         •   enterprise.
         •   No company can succeed without enterprise systems.
         •   Invite college professors to shadow industry.
         •   Mainframes aren’t going away, they’re only going to grow and become my dynamic –
             especially in Hartford and the insurance business.
         •   It is important that students realize that working on mainframes is a viable option.
         •   The real crunch we are facing is having sufficient manpower with skills to maintain existing
             critical COBOL and Assembly programs.
         •   It would be great to have advanced level classes offered as a post-graduate program, or a
             part of one.
         •   COBOL; Analytical abilities
         •   An online program (we will check out Marist College)
         •   Please don’t confuse platform (hardware) with operating system.
                                                                                                             5
•   COBOL should be taught as an additional tool in a developer’s toolkit.
•   We have a need and will have for a long time, the need for COBOL and Assembler
    application developers.
•   General education to computing is important. Internship and specialized training in key
    technologies (Database, JAVA).
•   There are long term careers that are available.
•   Present Mainframe technologies in a way to make it attractive to new students.
•   Teach Enterprise Systems
•   Virtualization capability and opportunity
•   I would like to speak with the students.
•   ITIL, SOA, SAS112
•   The applications running on the mainframe environment are important.
•   Mainframes are not going away, neither are the jobs.
•   We NEED mainframe skills.
•   We currently do not hire many people right out of college because we don’t believe they have
    the skills that we need to run our business. We also don’t have the human resources
    available that would be needed to train new hires to gain these skills.
•   I was not familiar with the ongoing need for mainframe expertise. I am impressed that
    roundtable events like these are being held.
•   Need to have the integration of enterprise systems and small servers and the infrastructure
    and security to provide a good base for students/employees.
•   Analyze Total Cost of Ownership
•   Ability to analyze competing technologies
•   IT professionals who are financial literate
•   Add multiplatform differences to existing courses like JAVA, WebSphere, etc.
•   Enterprise computing is part of the future
•   Enterprise thinking, as an approach to critical thinking
•   Mainframe technology should be incorporated into the general curriculum as just another
    platform
•   It is the future of any company that has a data center
•   Management has a major concern about backfilling the experienced mainframe skills for the
    systems programmers that are due to retire
•   Faculty strongly need to know and understand mainframe technology to be able to
    adequately teach it
•   Mainframe computing and system programmer skills are becoming more and more important
    as our employees age, Suitable replacements need to be available.
•   Let’s go!
•   Much of the country’s infrastructure and financial institutions depend on the mainframe.
•   As discussed, we need to move more into this area.
•   Absolutely required in order for me to meet my staffing needs with my aging workforce.
•   We need young mainframe talent.
•   Connect market need to customer demand (supply chain)

                                                                                                  6
•   It’s more than technology, it understanding, supporting, and solving business issues.
•   The economy demands it.
•   Students need to be made aware that other platforms exist.
•   Need operational focus versus a programmer background
•   Educating students is a critical component to the success and future of the platform
•   Basic math skills are more important that advanced mathematics
•   Students need to be made aware as to how production differs from prototyping and
    development
•   Market the role the Mainframe plays on the broader platform
•   The importance of teaching enterprise systems can not be overstated.
•   I would like to contribute with the development of a class securing software in the mainframe.
•   Enterprise computing is cross-platform, and tied to a clear expression of architecture and
    logical segmentation of workload. I’m interested in students that can assemble systems, not
    programs.
•   Use real world examples to teach students.
•   Students need to be productive in the work environment.
•   Teaching students about integration, application refactoring and application modernization is
    critical since these are real-world skills they’ll need when they enter the workforce.
•   Teaching students about enterprise systems must be positioned as the main infrastructure
    base of large companies, plus the lowest cost alternative for IT from a “Total Cost of
    Computing” perspective.
•   This is a definite opportunity to train students for an impending shortage of labor
•   Learn change control, performance, and security
•   Enterprise computing should be core – regardless of the platform
•   Mainframe, UNIX, and Windows skills are particular environment skills and most large
    businesses use all three
•   General IT concepts and education probably are more important than platform specific
    courses
•   I believe the educators heard it all today. We have an aging work force that needs to be
    replaced.
•   We have young people with experience
•   Please help!
•   Mainframe systems promise to be critical to our business for many years to come.
•   I think the group described the importance very well.
•   This might be an opportunity for a school to become a career recruitment locale for major
    companies.
•   Our businesses are dependent on mainframe skills. I have worked with mainframes for over
    35 years and there is more demand for the mainframe now than any other time in my career.
•   Mainframes are on the way up. The only thing that could put them on the skids is the lack of a
    qualified staff.
•   Please start teaching now!
•   Start with the basics – TSO, ISPF and JCL.
•   Yes, do it!

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       •   My personal preference would be to see a 4 year degree program developed that contained a
           mainframe track.
       •   It is quickly becoming a crisis. These skills are diminishing in the industry.
       •   This is a critical need in IT and business degrees.
       •   Teach the differences between technologies. There is a place in business for all platforms.
           The trick is determining what platform fits the workload.
       •   Make large system thinking a part of the core curriculum. Contrast architectural differences
           and how they interrelate together.
       •   Understanding and supporting mainframe knowledge is key.
       •   An Introduction course is a start and is better nothing.
       •   Someone that can spell “MVS” would be a plus.


10. Did you find our Roundtable a valuable use of your company’s time? 100% Yes             0% No

11. We are interested in all ideas on how we can improve our Roundtables. Do you have any comments
on how we might improve these meetings?

       •   No suggestions for improvements.
       •   Well done
       •   More educational institutions that represent varied IT academic perspectives
       •   Handouts on courses taught, # of students enrolled, who is the liaison from DeVry.
       •   More often and longer than this couple hours
       •   Great session
       •   This roundtable event was very informative to both industry and academia.
       •   Hold these type of sessions semi-annually.
       •   Continue to expand attendance and hold quarterly or at least bi-annual meetings.
       •   It was good to include a broad range of participants at this event (IT manager, Human
           Resources, etc.).
       •   Very good
       •   Divide into workgroups and include industry and academic people in each group. Have them
           discuss what the issues are and how the needs can be met.
       •   Thank you for the invitation and hosting the event.
       •   Very well done.
       •   Record roundtables and replay to students.
       •   I am very pleased to learn the focus and the money IBM has spent toward educating students
           on mainframe skills.
       •   Issue the survey at the beginning of the session to spark questions and thought for further
           discussion.
       •   Good job – thanks!
       •   Excellent discussion – thank you.
       •   Continue to hold these types of events.
       •   Great event.
       •   Great. Repeat. Best practice.
       •   Continue to gather business/industry representation with academic leaders.
       •   This was a good event.
       •   Continue hosting roundtable events to connect industry with academia
       •   Allow attendees an opportunity to contribute equally
       •   Add more time at these events
       •   Great format
       •   Offer enterprise systems education to specialized high schools. For example, Brooklyn
           Technical High School. I am a graduate – it has the biggest alumni base of any high school in
           the U.S. I can get you an introduction. Leaders in the IT industry come from there. It has an
           on going 6,000 student body not including alumni.

                                                                                                          8
•   Expand and document the industry need to show the visibility to the issue.
•   Understand the whole program as-is
•   Define scope of change possible
•   Develop partners and work objectives
•   Great format
•   More sessions like this one
•   Excellent start
•   I thought today’s presentation was excellent
•   It was very informative. Quite good!
•   Encourage wider participation amongst local businesses
•   Higher level business leaders should meet educators (CIO, CEO)
•   On the curriculum, I didn’t see REXX offered. Scripting languages are big today. System
    REXX (z/OS 1.9) allows REXX to replace Assembler exits.
•   CIO Survey? By industry?
•   It may be more productive to have more executive level attendees participate. Decision
    makers who can commit to implement intern programs or hiring commitments.
•   Provide a list of technical schools that have students who are interested in IT jobs.
•   Increase involvement from local schools (only a few were present).
•   At future events, you may want to consider inviting Application Managers, as the number of
    people in their organizations are usually much larger and this may be more impressive to the
    educators as the COBOL application programmers are also getting older and there may be
    many (hundreds in some companies) available positions. In the technical areas, we’re usually
    talking much smaller numbers.
•   Room environment – It would have been good if all participants could have seen each other
    during the discussion.
•   Good format
•   Great discussion
•   Open exchange is healthy for universities to hear – realistic.
•   Website ads
•   Commercial – Mainframe is coming back after 4 – 7 lifecycles




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