LAKE HAVASU CITY THIS IS THE PLACE BUSINESS FRONTIER Awards Lunch See Pg. 6 JUNE 200 6 • WWW.HAVASUCHAMBER.COM • TEL: (928) 855-4115 • FAX: (928) 680-0010 Voters Say No to EV Purchase Lake Havasu City voters overwhelmingly said no to a taxpayer purchase of a portion of the English Village last month. The Chamber supported the “Vote No” campaign, spearheaded by the Citizens Against the English Village Acquisition. About 56 percent of the City’s registered voters cast their mail-in ballots. A Look Inside The Chamber appreciates all its members who voted in the special election, Election Recap ............................... Cover especially those who encouraged their employees, staff and business associates to Small Business Alliance ................. Cover vote as well. The voice of the business community spoke loud and clear during the From Our Chairman .................... Pg 2 process. President’s Perspective .................. Pg 3 In the Mailbox ............................... Pg 3 Since it is a general election year, the Chamber reminds its members of the Board Retreat ................................ Pg 4 importance of voting. The primary election date is Sept. 12; the general election date Mixer Recap ................................... Pg 4 is Nov. 14. This is a judicial election year, meaning locally, Mohave County Superior Networking Opportunities ............. Pg 5 Court and Justice Court judge candidates will be on the ballot; along with State Senate A.M. Exchange Schedule ............... Pg 5 and House candidates. The positions of mayor along with three city council positions Chamber Mixer Schedule .............. Pg 5 are also in the works. Volunteer Appreciation Luncheon . Pg 6 Not registered? Log on to www.havasuchamber.com, click on the Uncle Sam icon, You Got The Right Stuff? ............... Pg. 6 and get registered today. Voter registration forms are also available in our business Ambassador of the Month ............. Pg 7 office. Havasu Leadership Development Pg 8 Available Training Videos .............. Pg. 8 Business Directory Unveiled ......... Pg 9 Chamber Increases Membership Benefits A.M. Exchange ............................... Pg. 9 Spotlight on Business .................... Pg 10 With New Partnership Spotlight on Business .................... Pg 11 The Lake Havasu Area Chamber of Commerce has partnered with the U.S. Spotlight on Business .................... Pg 12 Computer Class Schedule ............. Pg. 12 Chamber of Commerce through the Federation Partnership program. This program Welcome New Members ................ Pg 13 provides U.S. Chamber membership to small business members of associations and Renewing Members ....................... Pg 13 local and state chambers of commerce, thereby building a stronger and more effective City Statistics ................................. Pg 13 small business coalition. Chamber Statistics ........................ Pg 13 “This is a wonderful opportunity for our Chamber to provide additional benefits to Chamber Internet Statistics ........... Pg 13 the membership,” stated Lisa Krueger. Ribbon-Cuttings ............................. Pg 14 The program offers the Chamber’s small business members value-added benefits, Ribbon-Cuttings (Cont’) ................ Pg 15 including access to members-only sections of the U.S. Chamber’s online Small Ribbon-Cuttings (Cont’) ................ Pg 16 Business Center; discounts on products and services; uschamber.com Weekly C.V.B. ............................................. Pg 16 e-newsletter; the Chamber’s monthly flagship publication, uschamber.com; and other 2006 H.L.D. Graduates ................ Pg 16 communications that alert small businesses to pressing legislation or policy initiatives. Federation Partnership is offered at no cost to small business members of our Chamber. To maintain membership with the U.S. Chamber, a small business must maintain its Lake Havasu Area Chamber of Commerce membership, and the Chamber must maintain its membership with the U.S. Chamber. The Lake Havasu Area Chamber of Commerce represents more than 900 businesses in the area. 2005/2006 FROM OUR CHAIRMAN Board of Directors Marcia Kellison, Chairman Chairman Reflects ABC - Leavitt Insurance 855-5109 Ralph Tapscott, Vice Chairman on Year’s Successes Mohave State Bank 855-0000 Kevin Myers, Treasurer Wow! What an exciting year for me as your 2005/ River Valley Mortgage 854-5363 2006 Chamber Chairman. I can’t tell you what this Cindy Aldridge LHC Council 855-2116 experience has done for me. I have worked with Dan Cunning some incredibly talented people and enjoyed the Lake Havasu City C.V.B. 453-3444 decision making process of our very successful Nancy Darrow Chamber. Don’t forget, your Chamber obtained the Sterilite Corporation 453-5060 Dick Elewaut 4-star accreditation just last year. Hidden Palms Resort Condos 855-7144 Lisa, my hat’s off to you. You are a true leader Carl Flusche` Flusche` Realty Co. 505-5911 with personality, integrity and the ability to be MARCIA K ELLISON Jim Harris concise and factual in various presentations your C HAIRMAN Advanced Homes, Inc. 855-6370 position requires. It has been such a pleasure Karen Hede Premier Garage 854-7920 working with you and our staff – you are all top notch. I could write an entire column Gary Kellogg praising each and every one of you. Thank you Kathy, Sarah, Alea, Jim & Mary! By P.E.D. 505-7333 the way, a big thank you for the “I Can’t Believe It Happened!” Dilbert Award. I Nancy Leamons Natural Tease 855-4040 promise to do better at the 2007 Winterfest! Gail Malay Our membership has climbed to 905. Our goal this year was to increase our LH Unified School District 855-3578 Marc Register membership by 30 net new members. We have reached that goal with Jeni Coke as Mesquite Medical Center 855-4001 our Director of Membership Development and each member that has sponsored Linda Riesdorph and/or encouraged new members to join our organization. Mohave Community College 505-3378 Ralph Robertson Our Havasu Leadership Development class and our first Advanced Havasu SunMeadow Homes 680-6405 Leadership class graduated individuals committed to improving their skills and Dorothy Sawyer HRMC 855-8185 attributes to become future leaders in our community. We are proud of each one of Kathie Schuler them and wish them much success in their future endeavors. Sunbelt Appliance 680-0024 Ginger Stroup Our fund raisers - the Harley dinner, golf tournament and Winterfest were all Patio Paradise 854-1122 successful. Winterfest continues to be our main signature event. Eileen Nexsen – Laura Thor thank you for your continued leadership of this committee. If you have not been Coach-Net 680-6666 Gene Tucker involved with these events, volunteer, you will have a great time and experience. Coldwell Banker 855-2191 We have become more involved in politics as most Chambers have done Chamber of Commerce throughout Arizona and the United States. This direction came more into focus when 314 London Bridge Road obtaining our Chamber accreditation. Member’s responses from various surveys Lake Havasu City, AZ 86403 indicated this direction should be taken. It’s the members and their voices that will Tel: (928) 855-4115 • Fax: (928) 680-0010 www.havasuchamber.com help this city with the many changes and growing pains we are experiencing. STAFF Lisa Krueger As Ralph Tapscott takes office, I will continue to give my time and support as President / CEO Kevin Myers and other past chairs have also done. The Teamwork has been Kathy Tippett outstanding and has been the lifeline of the Chamber throughout this year. Thank you Director of Administration for the opportunity and thank you for your continued support of your Chamber. Jeni Coke Director of Membership Development Sarah Murphy Administrative Assistant Alea Scarff Mission Statement Receptionist The mission of the Lake Havasu Area Chamber of Commerce Jim Weeks Project Assistant is to enhance and promote the business environment Mary Reynolds Staff Writer and the economic well-being of our communities. American Graphics Contributing Desktop Publishing 2 LAKE HAVASU AREA CHAMBER OF COMMERCE PRESIDENT’S PERSPECTIVE IN THE MAILBOX Get Out Your Dear Chamber Staff & Members, Shades for Our On behalf of the participants in the Advanced Bright Future! Leadership Development program (AHLD), I would like It is hard to believe to send a HUGE “Thank You” to the many people who another Chamber year is bought tickets for our fundraiser drawing. I am proud to drawing to a close. It has be a graduate of the inaugural class of AHLD, and we been a pleasure for myself all anticipate the continued growth and success of and the Chamber Team to the program. But we can’t raise the funds without serve each and every one community support. Thanks again to so many, who of you for another 12 stepped up to the plate and said “we support your months. We also send efforts!” LISA KRUEGER out our greatest thanks and PRESIDENT / CEO Drue Brainard appreciation to our Jack Brainard Appraisals Inc C h a i r m a n , M a r c i a Kellison, for such a wonderful Kathy, year. We have fond memories of membership and political progress, along with some really great fun! We would like to thank you and the Lake Havasu Chamber of Commerce for assisting us in getting the Please join us on Friday, June 9 for our annual meeting and word to your membership about the seminar we hosted the 33rd Annual Volunteer Appreciation Awards with ADOT and other government agencies in Lake Luncheon where Marcia will be honored and our theme for Havasu. Your efforts helped to make the seminar a upcoming changes will ring true - Our Future’s So Bright, success. In order to achieve our goal it is important for We’ve Gotta Wear Shades! us to work with other organizations that support the Change means progress however and we intend to progress local community. in leaps and bounds during our future. In the next few months, Thank you again for your assistance and cooperative this newsletter will bring you up to date on the Chamber’s spirit. plans and goals, along with our accomplishments of the ending year, and some insights into our Board members. Regards, Another change in the newsletter will be regular recognition Kelley Marsh SBDC Counselor articles of our Team members. We have the best Team in the Mohave Community College country as far as I am concerned and I am looking forward to showing them off! business-friendly theme. As you will read later in the newsletter, the Board’s As part of this process however, we will have to relocate annual planning session focused on four areas of for a few months to stay out of the way. In July, all three improvement: membership; personnel; local governmental organizations will be located in back suites of the Springberg affairs/English Village and Channel; and the Chamber’s McAndrew Financial Building at 1795 Civic Center Blvd., image. Very soon, task forces and committees will begin work formerly occupied by Pro Therapy , at 1795 Civic Center in all four of those areas and we will be calling on you for Blvd. We are extremely grateful to Dorothy Sawyer and Paul your input and participation. Don’t miss this opportunity to Aiken at Havasu Regional Medical Center, owner of the become a part of the Chamber’s future. building, for providing us with our temporary quarters. Along the image lines, we will very soon begin our As we enter our 36th year of serving the businesses of long-awaited building-remodeling project in partnership Lake Havasu City, we thank each of you for your support of with our partners at the PED and CVB. After nearly four your organization. Congratulations to us all. years of planning, we have been given the green light to move forward. Upon completion later this year, the business center will have a complete new look, from our front door to the back. We’ll expand our meeting room, and our lobby and waiting areas will feature a modern, BUSINESS FRONTIER JUNE 2006 3 CREATING A STRONG LOCAL ECONOMY Lake Havasu’s Changing Horizon Assists Board in Annual Planning Session When the board of directors went to its annual retreat to work on the future planning/goals for the Lake Havasu Area Chamber of Commerce, a new momentum formed toward political action. According to Chairman, Ralph Tapscott, the biggest change in activities could mean a more vocal presence in governmental affairs. “There is a solid consensus amongst the board that this Chamber play an active role in the political arena,” said Tapscott. “Chambers have changed from what they were 10 years ago—today, when initiatives come about that Steve Snyder Facilitates Retreat affect [economics] it’s our job to stand up for businesses as a whole.” Tapscott said part of the business of the Chamber of Commerce was to take a stance on certain initiatives or in support of certain candidates if it served the business community. “This is based on what the business community wants, which we determine through surveys and polls” said Tapscott. “And that isn’t always what the general public wants.” Tapscott said the board focused on several items that included Channel/Island development planning and the importance of being a part of that process; the image of the Chamber, which included the building it is housed in; communication/marketing of the Chamber, so that members fully understand the services and benefits available; and staffing recognition/benefits. “Every business understands that staffing is an issue,” said Tapscott. “We want to recognize and keep qualified individuals representing the Chamber and not lose them to other businesses.” Tapscott said a suggestion that came from facilitator Steve Snyder, who is also the Vice President of the Western Association of Chamber Executives (W.A.C.E.) and Director of Local Chamber Services for the California Chamber of Commerce, was something that could work in Lake Havasu City. “San Jose has a local preference ordinance on bids, where if the city puts out a RFB for something, and a local contractor responds to it, the city will choose the local contractor if they are within 10-percent of the lowest bid,” said Tapscott. “It is a way to keep the dollars local. That is something that would work real well here if we could get the city to agree to it.” The Board of Directors, Committee Chairs and key team members met Friday, May 5 at the London Bridge Resort and 25 were able to participate. BJ’s Tavern Delivers Big Time MIXER on Chamber Mixer! RECAP BJ’s Tavern was the host for the Chamber’s May 18 networking mixer where approximately 270 members and their guests enjoyed the outdoor patio, live music, delicious food and casual atmosphere. Owner, Jim Herold honored us for the first Advanced Havasu Leadership Development fundraising drawing. The 50/50 winner was Jason Johnson who took home $265 cash! Congratulations to you all and thank you for participating. Be sure to mark your calendars for Thursday, June 15 when Big John’s Steak ‘n Pub hosts the next Business After Hours mixer. Big John’s is located at 717 N. Lake Havasu Avenue. (See related story on page 5). For more information, contact the Chamber office at 855-4115. W 5 I 0 N / N 5 E 0 R 4 LAKE HAVASU AREA CHAMBER OF COMMERCE NETWORKING OPPORTUNITIES Big John’s is Coming of Age The Chamber’s June 15 networking mixer will be hosted by Big John’s Steak ‘n Pub, which is celebrating its 18th anniversary this month. Owner John Homerding is planning a big shindig that includes free samples of his famous steak sandwiches and barbecue baby back pork ribs while they last! “We are taking this opportunity to reintroduce ourselves to Chamber members and the business community,” said Homerding. “We have Big John’s Steak ‘n Pub completed extensive remodeling on the interior which includes new tables, on Lake Havasu Ave. chairs, bar stools, granite counter tops, oak cabinets, and more televisions.” Big John’s will also be providing live music courtesy of the Phil Conti Band, featuring blues and jazz, and most of the gathering will be held outside underneath the tents with full bar and Italian beef sandwiches. Attendees can park anywhere on the street—after 5 p.m. Bradley Chevrolet says it is O.K. if people park in their parking lot. Big John’s Steak ‘n Pub is located at 717 N. Lake Havasu Avenue. It is the home of the deep fried lobster and it specializes in steaks and late night dinners. “In the summer we get a lot of activity after 9 p.m.” said Homerding. “That is why you can get a full dinner at Big John’s both during the week and on the weekends after 9 p.m.” Big John’s Steak ‘n Pub is open seven days a week. They serve lunch and dinner seven days, and breakfast on the weekends. They are open for dinner during the week until 10 p.m. (the bar is open until 11 p.m.) and until 11 p.m. for dinner on Friday and Saturday nights (the bar is open until midnight). For more information, call 453-5858. The networking mixer is 5-7 p.m. and the cost for Chamber members is $5 per person, all others $10. For more information, contact the Chamber office at 855-4115. 2006 Mixer Schedule Thur . Jun 15 ............... Big John’s Steak n’ Pub Thur .. Jul 20 ...... Havasu Regional Medical Center Thur .. Aug 17 ............................................. Splash Thur .. Sept 21 .................. Havasu Surgery Center Thur .. Oct 19 .......................... Mohave State Bank Thur .. Nov 16 ................. LandAmerica/Transnation Thur .. Dec 14 ...................... London Bridge Resort BUSINESS FRONTIER JUNE 2006 5 COMMUNITY PROMOTION Volunteers Honored at 33rd Annual Event & Meeting The 33rd Annual Volunteer Appreciation Luncheon has been scheduled for Friday, June 9 at Shugrue’s Restaurant in the Bridgeview Room between 11:30 a.m. and 1:30 p.m. Chamber members, their guests, and the community are invited to honor the worthy recipients who will be rewarded for their dedicated service throughout the year. Awards will be given for: Student of the Year; Organization of the Year; Volunteer of the Year; Community Improvement; Volunteer of the Year; Community Booster, Citizen of the Year; Chamber Member of the Year; Ambassador of the Year (Chosen by the Ambassadors) and Public Safety Personnel. This will also be the third year for the ATHENA Award. The ATHENA Award program celebrates the potential of women as valued members and leaders of the community. Anyone who is especially diligent about assisting women in reaching their full potential is eligible for this award. Past recipients of the ATHENA Award include Kathy Hodel and Catherine Fitzgerald. During the luncheon the Chamber will unveil the 2006-07 Membership/Business Directory and Community Profile. Every member will receive a copy in the mail and extra copies will be available for pick or delivery. Tickets to the luncheon are $20 per member, $25 all others or at the door; the menu for the afternoon will be Chicken Cordon Bleu. To make reservations, please contact Kathy at the Chamber office as soon as possible. Any business interested in sponsoring a banner at the luncheon call the Chamber office at 855-4115. You Got the Right Stuff? Coordinators of the Havasu Leadership Development program and the Advanced Havasu Leadership Development program have begun the recruitment process for the 2006-07 sessions. Individuals interested in developing their leadership skills and/or taking their skills to the next level are welcome to submit applications for the program(s). According to Nancy Darrow, Education Committee chair, the programs are designed to identify resources and educate individuals to assume leadership roles within the Lake Havasu City community. AHLD Participating in High Ropes program “The HLD program is an award-winning nine month program that immerses participants in a varied curriculum of teambuilding, communication, and community awareness,” said Darrow. “Our aim is to attract candidates from a wide variety of backgrounds and industries so that we can achieve diversity in the class.” Program goals include educating participants in leadership techniques, familiarizing participants with the workings of local institutions, motivating graduates to assume active roles in the public and private sector and developing a network of resources and contacts within the community. “It’s rewarding to be in the leadership program,” said Darrow. “Our vision is that the quality of the community depends on the capability of it’s leaders, and the graduates of the program emerge as these potential community leaders.” The AHLD program is a natural progression of the leadership process and is only open to HLD graduates. It includes a “High Ropes” challenge and the building of a mock town as part of its skill developing techniques. Both programs have class limits—the HLD has spaces for 30 participants and the AHLD has room for 20. Deadline for the HLD is July 14 and AHLD is June 16. For more information contact the Chamber of Commerce at 855-4115. 6 LAKE HAVASU AREA CHAMBER OF COMMERCE AMBASSADOR OF THE MONTH Barry Tuberman Juggles Volunteer Duties & Work Between running meetings for the Ambassadors, handing out money for the 50/50 raffle, being a member of the Education Committee and the Membership Value Committee it’s a wonder Barry Tuberman still runs a business and provides his customers with unique and top-of-the-line graphic arts for their promotional advertising. He is a busy man, but he expertly juggles all his activities to give the best of his talents and skills. “I have been real active with Chamber events since 1992,” said Barry. “It helps out business and I think I am helping other business, too.” Barry works with his mother, Sue Tuberman, at the shop his father founded in 1972— Art Paul Advertising. It is the oldest advertising/promotional business in Lake Havasu City, which offers a wide range of services from graphic arts to logo design. “We do a lot of sublimation now, which is applying full color artwork on mugs, mouse pads, T-shirts, clipboards, etc.” said Barry. “I do a lot of work in PhotoShop and specialize in altering photos—adding people in and taking them out.” Barry is now a graduate of the Advanced Havasu Leadership Development program. In fact, he was on the planning committee that initiated the program. He graduated from the Havasu Leadership Development course in 2002 and Co- Chaired it in 2003. “One of my favorite activities is taking new Ambassadors around at the Chamber’s networking mixers and introducing them to other 2005/2006 Ambassadors and business owners,” said Barry. “It’s part of our Ambassadors shadowing program.” Tammie Bohnker .................................... MDIC/Farm Bureau Colette Bradner ...................... Advantage Windshield & Glass Barry recently helped organize an Ambassador picnic between Parker Drue Brainard ..................................... Jack Brainard Appraisal and Quartzsite Chambers of Commerce and they all met at Rotary Candy Burgard ............................. Brooks-Clark & Associates Community Park for ‘get to know you’ activities. Carole Cathcart ............................. Advanced Real Estate Co Rose Marie Eaton ........................ National Bank of Arizona “We had about 65 people come to it,” said Barry. “It turned out real Carl Flusche` ............................................ Flusche` Realty Co Judi Harris ...................................... Advanced Real Estate Co nice.” Geri Kessler ................... Springberg & McAndrew Financial Gail Dean Kolesar ........................... Gail Dean Kolesar, CPA Barry received his education from Platt College (graphics) and DeVry Nancy Leamons .......................................... Natural Tease Inc University (electronics). His father, Art is a past Chamber president Marquita McKnight ................................. Impruvit Consulting Brendan Nunemacher .................... Countrywide Home Loans and is responsible for designing the Chamber’s current logo. For more Sharon Oakley ............................... Team Oakley Productions information about Art Paul Advertising, contact Barry at 855-7102. Sue Oldfield ...................................................... Windsor Square Linda O’Rielly ................................... River Valley Mortgage Tom Otero ................................................. Mohave Electric Eileen Reed .................................................. Wells Fargo Bank Gene Riesdorph .................. La Fiesta Leisure Living Center Linda Riesdorph ...................... Mohave Community College COMPUTER CLASSES Priscilla Robertson ............................. Hi-Tech Mortgage Inc Marshall Ronningen .............................. All Star Auto Center WILL BE SCHEDULED Kathie Schuler ............................... Sunbelt Appliance Repair Christine Snyder ................................. State Title Agency Inc WHEN THE LHUSD Gregg Staples .............................. Thompson Bay Trading Co Amy Sugamele ..................................................... Chase Bank FALL SESSION BEGINS Linda Sugamele ...................................................... Century 21 Barry Tuberman ........................... Art Paul Advertising Kelli Ward ............................... Lakeview Family Health Care Paula Zalibra .............................. Campbell Brothers Storage BUSINESS FRONTIER JUNE 2006 7 CREATING A STRONG LOCAL ECONOMY Learning & Laughs End Leadership Year By Jessica Dietrich It’s been a great nine months of learning, laughs and leadership. On the first day of class we were given an activity in which we were provided a piece of paper with one of our classmates names on it. From there we had to write what our first impression was of that person. On our final day, Co- Chair Carol Stockwell started us off by handing us back our first impressions paper. We then wrote what impression we have of that person now. It was definitely neat to see how the first impression and the impression of them now have changed over the last nine months. As these were read aloud it was evident that our class had bonded a great deal and formed a lot of solid friendships. Hearing everyone’s first impressions was a lot fun and once it was done, I had a definite side ache from laughing so hard. We then threw out some words that we thought described leadership and some examples of these were knowledge, courage, trustworthiness, integrity and creativity to name a few. Then we broke into groups to do skits that pertained to the following words: perseverance, courage, integrity and attitude, all very important characteristics of a leader. Each group was given a characteristic. We were given time to practice, after which we watched a video that Jim Weeks, Project Assistant for the Chamber of Commerce had prepared. It included a compilation of video footage from all of our classes. We all enjoyed watching the time we walked around as a giant amoeba and tied our shoelaces together and tried to walk and crawl. The next time you have some free time, get a group of people together and try that! It’s not easy, but it makes for a good laugh! After our delicious lunch catered by Juicy’s Noodles, it was time to perform! Each group got up and portrayed the characteristics that were given to them. Julius Carlson pretended to be the humorous Jarrod Lyman and Kathy Henry pretended to be the Mayor of Lake Havasu City. Well done Kathy! While each skit was filled with many laughs, the skits portrayed the valuable attributes of leadership. Once that was all said and done each of us had a chance to tell about our most memorable moment in leadership class. The responses were heart-felt and touching. Nancy Darrow, the Education Committee Co-Chair introduced the 2006/2007 Co-Chairs and selected session leaders for each class. A great big congratulations to next years Co-Chairs Mark McKinnon, Melissa Dobar, Melissa Brocker, Catherine Rabik and Darren Carson. I wish you all the best in the coming year! It was a great day of memories and laughs. Thank you to our Co-Chairs, Session Leaders and the Chamber of Commerce for giving us the opportunity to experience such a great year of valuable leadership skills and knowledge as well as fun. The Lighthouse Club deserves a great big thank you as well for letting our class be a part of what they do. I look forward to working with all of you in the near future! Train Your Staff At Their Own Workstation For those of you who are not aware of it, the Chamber has a pretty extensive educational library available for check out on a number of topics from conflict resolution to detecting counterfeit currency. Any Chamber member is welcome to use the library—they come in both VHS tape, DVD and CD ROM. The titles currently available are: Chamber of Commerce — John Marshall Associates — • Dispute Resolution (1) Disk (2) Tapes • Wealth Creation & Preservation • Customer Service (2) Disks (3) Tapes Others Include — • Business Basics (1) Disk (1 ) Tape • Quickbooks Ultimate Business Planner • First Impressions (1) Disk (1) Tape • AZ Dept. of Revenue Small Business Video Dr. Zonnya — • Detecting Counterfeit Currency • Systems On Success For Balanced Living • Stress Management (1995 tape) • Systems For Winners • Motivation & Goal Setting (1995 tape) • Systems On Success For Leadership • Leadership 2004 (14 Disks) 8 LAKE HAVASU AREA CHAMBER OF COMMERCE CREATING A STRONG LOCAL ECONOMY Business Directory Unveiled at Volunteer Luncheon The 2006-07 Membership/Business Directory and Community Profile will be unveiled during the Chamber’s Annual Volunteer appreciation Luncheon on June 9. The directory includes the entire membership listing as well as the most up to date resource information for the community along with stunning photographs of Lake Havasu City. The directory is divided into three major sections—the front is a community profile which includes information on the Lake Havasu Area Chamber of Commerce, the City of Lake Havasu, Education, Healthcare, the Convention & Visitors Bureau and the Partnership for Economic Development. The second and third sections are divided into membership and business directory. The membership directory is an alphabetical listing of every Chamber member in the organization. It includes a subcategory where the Chamber member can also be found in the business directory, (i.e. AA Auto also found under Batteries, Car Care). The Business directory is also alphabetized by category, chosen by the Chamber member, (i.e. Auto Care, Banking, Cleaning, etc.) According to CEO/President Lisa Kruger, the directory is eight pages bigger than it was last year. “We are really excited about this year’s edition,” said Krueger. “It reflects the growth in chamber membership that we have experienced. Special thanks goes to Mary Reynolds for her hard work and professional dedication to this project and to Jeni Coke for the fabulous ad sales.” Following the unveiling, the directories will be distributed by mail to the entire membership. Those wanting extra copies can call the Chamber office and either request delivery or come by and pick some up. “We encourage hotels, motels, resorts, and RV Parks to pick up enough to place in each room of their facilities,” said Krueger. Chamber staff will continue to distribute the directories throughout the year in high traffic locations around town and mail them in relocation packets. Advantage Windshield Featured at A.M. Exchange Thanks to Colette Bradner and her staff at Advantage Windshield for hosting the May 12 A.M. Exchange. Those in attendance got the opportunity to tour the new Bradner Commercial Center and be treated by JAVA Dog—another new business by Bradner and her Early Morning Networking staff. It was a very pleasant way to begin a Friday morning. For those of you unfamiliar about the early bird networking opportunities—the A.M. Exchanges were designed to accommodate those business owners who cannot make it to the evening monthly mixers. It is also designed for the smaller business owner who wants the chance to host or co-host an event in their place of business. An A.M. Exchange prepares for 30 to 50 participants and offers the hosts the chance to give a 10-minute presentation (including a tour of their facility) and provide a continental-style breakfast. “It is great to see business growth in Havasu. Dreams becoming a reality, congrats Advantage Glass. What a great way to showcase our growing businesses.” Tammie Bohnker, Farm Bureau Those in attendance have the chance to win an advertising packet worth $100. The cost to attend is $2 in advance and $3 at the door. For more information contact the Chamber office at 855-4115. BUSINESS FRONTIER JUNE 2006 9 SPOTLIGHT ON BUSINESS Frontline Graphics & Web Design’s Motto: No Ugly Websites In 1995, Timothy Hodges drove across the United States to Lake Havasu City in a red Ford to ask Christine to marry him. He was dabbling in web design at the time—he had already completed his first site for a MacIntosh Users Group in Saracuse, New York. His driving force for his hobby was being tired of seeing ugly web sites that were not easy to navigate. His driving force for coming to the desert was love. “I was the terminal manager for Jaguar Freight at the time,” said Christine. “Timothy had been my best friend for years. His first trip to Lake Havasu City was to get me.” Tim & Christine Hodges Christine returned to New York with Tim and together they grew Frontline Graphics into a wed design, hosting, maintenance and technical support business that it is. “Tim has taught me everything I know about web design,” said Christine. “He has been my mentor and a wonderful husband.” Frontline Graphics has been operating in Lake Havasu City since 2003, when the Hodges moved back to town to be with other members of their family. They broke into the market when a lot of businesses were skeptical about web designers in general. “A common thing we found when we arrived was incomplete web sites,” said Tim. “So it took awhile for people to trust that we would stay around to finish the job.” Frontline Graphics specializes in designing strikingly different web sites, which includes domain registering, site hosting, maintenance, search engine submission and technical support. They also offer the opportunity through a Google ad campaign to keep a businesses’ web site at the top of the ‘search’ list. “It’s something I maintain daily and some customers prefer to use it if they are just launching their site and they want to be immediately out there,” said Christine. Frontline Graphics has now grown to a team of four people and samples of their work include the one for Lake Havasu City Convention & Visitors Bureau. They have also done comp work for organizations like the United Way. “The key thing is to create an eye appealing and functional web site for people,” said Tim. “It needs to be easy to navigate and get people where they want to go and return them where they started.” Frontline Graphics & Wed Design can be contacted by calling 854-8481. 10 LAKE HAVASU AREA CHAMBER OF COMMERCE SPOTLIGHT ON BUSINESS Channel 45 Moves Programming Into 21st Century Ever wonder who’s watching Channel 45 these days? Everyone, according to local feedback. In the last year, our local television channel has moved into the 21 st century with new technology and a variety of locally produced programs. “The quality of this station’s broadcast has never been better,” said general manager Ken McKinney. “We offer professional television programming through news, events, sports, talk shows and business spotlights. Advertisers can take advantage of all our Channel 45 Newscasters television programming because it is so affordable in comparison to other medias. KLHU Channel 45 is owned and operated by Mark and Jolene Jensen who have been visiting the Lake Havasu area for over a dozen years. Mark was a developer in the Northwest for many years and has now transferred all his business interests to Lake Havasu City. As owner, operator and FCC licensee of KLHU-ca TV45 since 2003, Mark and Jolene have actively managed the local Lake Havasu City television station since March 2005. To date Jensen Media has invested in today’s technology in order to deliver a higher quality signal to viewers. The main focus of the Jensen Media Group’s business plan involves the production of local programs designed to inform and entertain viewers. KLHU Channel 45 currently produces “TV45 N.E.W.S.” covering local news, events, weather and sports, “Politically Speaking With Larry Reese” a live 30 minute talk show with local newsmakers, “Your Havasu Weekend” a half hour program highlighting weekend weather and events, “Heidi On The Town” which are video vignettes highlighting new businesses, events or activities of interest to our viewers, and “Great Homes & Designs Of Havasu” which is a magazine style program aimed at developers of master planned communities, contractors and realtors. KLHU also provides LIVE coverage of the City Council meetings. KLHU is available via antenna and NPG cable. For those satellite subscribers without access to Channel 45, there is video streaming available on the internet through the website at www.klhu.tv by clicking on Web TV 45. Since the image is sent out digitally, the viewer sees it with DVD quality. Jolene Jensen is one of the newscasters, along with Larry Reese, Theresa McAllister and Donna Brister. Stevie Weaver is the host of the Great Homes & Designs of Havasu program. “We are a business ourselves and our philosophy is to make your business better,” says owner Mark Jensen. Chamber members who are interested in television advertising are welcome to call Channel 45 (at 453-8888) as a result of this story and receive a 30-second commercial for as low as $6 each run. TV45 is located at the Easy Street complex at 1600 W. Acoma Blvd, Suite 36. BUSINESS FRONTIER JUNE 2006 11 SPOTLIGHT ON BUSINESS Butler Communications Celebrate 15 Years In Havasu Don and Sherry Butler have approximately 80 years experience between them in an industry that has changed tremendously over the last decade. They are an authorized business partner for ANAYA Communications, which is a spin-off of AT&T and Lucent Technologies. They sell business telephone systems—including the hardware—which are custom programmable to fit their customers’ needs. “Phone systems have changed so much over the years that 99.9 percent of the problems can be diagnosed and repaired over the phone,” explained Sherry. “It’s called ‘remote administration’. Once a system is installed, we are available 24/7 should our customers need any assistance.” Don & Sherry Butler Sherry handles the sales and customer service portion of Butler Communications, while Don handles all the installs. They cover the Tri-State region with accounts as far away as La Paz and San Bernardino Counties. “I started out with Illinois Bell as a long distance operator,” said Sherry. “That’s when they had switchboards to handle calls. Then I transferred to the business and customer service/sales side. I eventually moved to California as a customer trainer where I traveled to large corporations to set up phone systems and show them how to use them—we’re talking large as in Air Force.” Once in Southern California, Sherry met Don, who was a supervisor in installation and repair. Somewhere in the midst, the Bell company they worked for turned into AT&T and they both ended up in Northern California. “Don’s office was getting ready to move to Denver and he didn’t want to go,” said Sherry. “He had visited Lake Havasu City on vacation so he wanted to retire here. When we moved here, we ended up opening our own agency, instead.” The Butler’s are stating fact when they say they know their business better than anyone in the industry. For 15 years they have provided end-service phone systems for their clients throughout Mohave County and the surrounding area. For more information, contact Sherry and Don at 680-0783. 12 LAKE HAVASU AREA CHAMBER OF COMMERCE WELCOME NEW MEMBERS RENEWING MEMBERS Accurate Heating Liska’s Apothecary Shop & Cooling Inc 1840 Mesquite Ave #E 3274 Sea Ace Ln LHC, AZ 86403 Neat Pool & Supply Inc (17 yrs) LHC, AZ 86406 855-0106 American Association of 505-6263 email@example.com University Women (16 yrs) Andy Bailey John Liska MDIC/Farm Bureau (16 yrs) Heating Pharmacies Walmart Stores Inc (16 yrs) Air Conditioning Rio Vista Medical Billing Action Telephone Answering Exchange (15 yrs) Advanced Real 3521 Offshore Dr Novak Animal Care Center (15 yrs) Estate Co. LHC, AZ 86406 Windsor Beach Storage (15 yrs) 2690 Jamaica Blvd 680-0800 firstname.lastname@example.org New Horizons Center Inc (13 yrs) LHC, AZ 86403 Patti Fromang ARAMARK Catering (12 yrs) 486-5353 email@example.com Medical Billing Quality Fence Inc (12 yrs) www.advancedrealestateaz.com Impact International Group (11 yrs) SOS Staffing Services Carole Cathcart Lions Foundation of LHC (10 yrs) 2701 E Andy Devine Ave Realtors Kingman, AZ 86401 Goldberg & Osborne (9 yrs) Arizona Carpetman 928-753-4800 Desert Technology High School (8 yrs) 911 N Lake Havasu Ave #404 firstname.lastname@example.org Pauline’s Fashions (7 yrs) LHC, AZ 86403 www.sosstaffing.com Bruce Bollinger Kiwanis Golden K (5 yrs) 453-5535 Employment Services Southside Laundromat (5 yrs) email@example.com Cathie Marshall Accurate Measures (4 yrs) Sure-Look Floor Covering US Fish & Wildlife Service- Home Inspections Bill Williams River NWR (4 yrs) Budget Blinds 2160 Cosnina Dr LHC, AZ 86403 Brooks-Clark & Associates-Dunkley (3 yrs) of Lake Havasu 2906 Mountain Trail Rd 208-1505 Havasu Medical Supply Inc (3 yrs) Kingman, AZ 86401 firstname.lastname@example.org Kathy Weydig Photography (3 yrs) 928-757-4142 Darla Fallon Selman & Associates-Przysiecki (3 yrs) email@example.com Home Inspections Tiger Trenching (3 yrs) www.budgetblinds.com Barbara J Perry, MD (2 yrs) Ed Benton City Statistics Window Coverings Bella (2 yrs) City Sales Tax Havasu Realty-Anderson (2 yrs) Exit Realty River Cities Mar 2005 ....... $ 1,582,976 UniSource Energy Services-Electric (2 yrs) 422 El Camino Way Mar 2006 ....... $ 1,774,522 LHC, AZ 86403 Advanced Real Estate Co (1 yr) Building Permits All American Remodeling (1 yr) 486-9997 Residential firstname.lastname@example.org Mar 2005 ....... 263 Audibility Inc (1 yr) Aaron Pfeifer Mar 2006 ....... 259 BridgeWater Casual Wear & Gifts (1 yr) Realtors Commercial J3Jetskis (1 yr) Immediate Promotions Inc Mar 2005 ...... 16 Red Room (1 yr) 6120 W Grovers Ave Mar 2006 ........ 7 Glendale, AZ 85308 602-595-6226 email@example.com Chamber Chamber Statistics www.rewardsfromtheheartraffle.com Internet Statistics April 2006 Karen Hays April 2006 Lobby Visits: ............. 166 Fundraisers Directory Searches: .... 1,280 Phone Calls: .............. 816 Website Link Referrals 1,108 Member Referrals: ... 396 BUSINESS FRONTIER JUNE 2006 13 RIBBON-CUTTINGS Affordable Legal Document Services 1795 Civic Center Blvd #101 453-2075 The Lake Havasu Area Chamber of Commerce Ambassadors held a ribbon cutting ceremony to welcome Affordable Legal Document Services into the Chamber. Carol Keller with Affordable Legal Document Services specializes in providing a low-cost alternative for those who are in need of a will or basic revocable living trust. They can also provide powers of attorney for financial management and health care. Affordable Legal Document Services is located inside Springberg McAndrew Financial at 1795 Civic Center Blvd and can be contacted at 453-2075. Butler Communications 680-0783 Don and Sherry Butler, owners of Butler Communications are happy to celebrate the business’s 15 th anniversary. The Lake Havasu Area Chamber Ambassadors were on hand for a ribbon cutting ceremony. Butler Communications handles telephone systems for all size businesses. Contact Sherry for more information at 680-0783. This year marks the 15th year of Kid City at Starline Elementary. Each year kids in third, fourth, and fifth grades have the chance to participate in the program. During the program, the children must design a product and business plan and then sell the product. Kid City is open for operation during the school day. They keep their books and keep track of sales tax on the items that they sell. This year Mrs. Brewster and Miss Moran were the coordinators of the program. The Chamber Ambassadors were on hand for a ribbon cutting ceremony to open Kid City. Platinum USA Real Estate 500 N Lake Havasu Ave #B102 854-5505 Platinum USA Real Estate held it’s grand opening recently with a ribbon cutting by the Lake Havasu Area Chamber Ambassadors. Keri Poole, CEO of Platinum USA Real Estate and her agents invite you to contact them with your real estate needs. Platinum USA Real Estate is located at 500 N Lake Havasu Ave #B102 and can be reached at 854-5505. River City Shuttle 854-5253 The Lake Havasu Area Chamber Ambassadors welcomed new member, River City Shuttle with a ribbon cutting ceremony. Michael Logan, owner has taken over Commuter Carriers day time airport service. He has modified the route and now provides daily service from Lake Havasu City to the McCarran Airport in Las Vegas via Needles, Bullhead City, Laughlin and Searchlight. For shuttle service contact Michael at 854-5253. 14 LAKE HAVASU AREA CHAMBER OF COMMERCE RIBBON-CUTTINGS (CONT’) Scraps Dog Bakery 1535 Marlboro The Lake Havasu Area Chamber Ambassadors held a ribbon cutting cer- emony for Scraps Dog Bakery which is now open in Lake Havasu City. This is the 9th Scraps location in the west coast region. Scraps Dog Bakery sells exceptional pet treats, accessories and nutritious foods for both cats and dogs. The stores also carry a full reference library for its customer’s use, and provide for special orders. Stop by and check out the store at 1535 Marlboro and don’t forget to bring your favorite companion with you. Ingram & Honsinger, P.C. 2000 McCulloch Blvd. 505-7785 Susan Ingram, Attorney, Ingram & Honsinger Law Offices celebrated the addition of her new partner Paul Honsinger with a ribbon cutting by the Lake Havasu Area Chamber Ambassadors. The firm has increased its office space a t the 2000 McCulloch Blvd., address and will continue to practice in the area of family law. Ingram & Honsinger, P.C. is now accepting selected cases in the areas of family law, civil law, civil litigation, and business litigation. The phone number is 505-7785. Table Bluff Lighthouse The Lake Havasu Lighthouse Club dedicated the 11th lighthouse on Lake Havasu with a ribbon cutting ceremony by the Lake Havasu Area Chamber Ambassadors. The original Table Bluff Lighthouse in Eureka, Calif., was built in 1892. The Lake Havasu replica is approximately 75% of the original in size. Mark Matt, owner of USA RV & Marine was the sponsor of this lighthouse. Anyone interested in more information on the Lighthouse Club are asked to contact Bob Keller at 680-0996. Havasu Leadership Development Class Project 2006 The Lake Havasu Area Chamber of Commerce, Havasu Leadership Development, Class of 2006 celebrated the completion of its class project with a ribbon cutting ceremony. The class created a trail and trailhead to where the Boston Lighthouse will eventually be placed. The trail is marked with plaques along the way to the lighthouse site and provide information on the Lighthouse Club, lighthouses, Lake Havasu City and information on the desert’s natural surroundings. There is a bench located next to the Lighthouse site for visitors to enjoy. BUSINESS FRONTIER JUNE 2006 15 RIBBON-CUTTINGS (CONT’) Help-U-Sell 500 N. Lake Havasu Ave C-106 928-854-6600 Office Michelle Morgan, owner of Help-U-Sell Real Estate Specialists, offers the easy way to sell your home and save. They offer full service at a low set fee of $4250 for listings, not a high-cost commission. Your payment is due at closing only if your home sells, no advance fee required. Help-U-Sell will put your property on the Master Listing Service (Sellers Choice). Help- U-Sell celebrated its grand opening with a ribbon cutting by the Lake Havasu Area Chamber of Commerce Ambassadors. Help-U-Sell can be contacted at 854-6600 or at 500 N. Lake Havasu Ave., C-106. Great Clips 1641 McCulloch Blvd #18 505-3412 Great Clips opened its Lake Havasu City salon in grand style with a ribbon cutting ceremony by the Lake Havasu Area Chamber Ambassadors. Great Clips’ “no appointment” approach to business, highly trained stylists and dedication to customer service is leading the way to better haircare service in Lake Havasu City. They are open at 1641 McCulloch Blvd #18 and are offering $5.99 haircuts through month of May. Great Clips can be reached at 505-3412. CVB Receives Multi-Year Contract from City By Jarrod Lyman Judging by the number of boats I saw on the highway today, summer most definitely has arrived. Time for the boats to come out of storage and hit the water. If the rest of this year is any indication, this summer should be another great year, with bed tax receipts continuing to climb. Speaking of great things, the city and the CVB have taken the next step in the great partnership we have with each other when the Council voted 6-0 recently to a three year contract. This is the first multi-year contract the CVB has had with the city, and everyone here is excited to have the long term agreement in place. It was the result of hard work between CVB administration, the Board and city officials who had the common goal of building upon the continued success the bureau has seen in recent year. It’s also indicative of the great relationship we have with each other and the team work that makes so many of our accomplishments possible. So to the council and the city staff who also gave their backing, thank you for your confidence and your support. The Lake Havasu Area Chamber of Commerce is proud to announce the 2006 graduating class of the Havasu Leadership Development Program. This is the 8th class to complete the award-winning program sponsored by the Chamber. HLD has been so successful that an Advanced Havasu Leadership Development program is now being offered to the alumni of HLD. Recruitment for 2007 HLD and AHLD is now in progress. Applications are available at the Chamber’s website www.havasuchamber.com or call the Chamber office 855-4115 for more information. 16 LAKE HAVASU AREA CHAMBER OF COMMERCE “Members Only” Bulletin Board City Council Tuesday, June 13 & Tuesday, June 27 at 7 p.m. Listen to the Chamber on KNTR 980 Speakout the second Friday of the month 11:00-noon. A different Chamber member is featured each month. SCORE meets every Monday, Wednesday and Friday 9:00 am - 12:00 pm at Bank of America. SCORE is a volunteer community service organization affiliated with the US Small Business Administration whose sole purpose is to provide free, confidential consultation and mentoring services to local entrepreneurs and small businesses. Havasu Art Guild meets on the 3rd Monday of the month from September through May at 7 pm. Meetings held at the Mohave County Library. For additional info call 855-8078. Women’s Network Exchange of Arizona (WNEA) meets in the King Arthur Room at the London Bridge Resort the first Thursday of the month. Networking begins at 5:00 pm. Dinner is served at 6:15. For reservations or for more information, please call Margee 486-9231. BPW meets every 2nd Thursday, 6 pm. Ramada Inn 6:00 pm. for dinner, edutainment and business meeting. Guests and prospective members welcome. Call 453-3182 for more info. Havasu Stitchers meets the second Thursday of the month at 7:00 pm. at the library. The Lake Havasu City Historical Society & Museum is open from 1:00 – 4:00 pm daily except Sunday and Monday. Call 854-4938 for information. 320 London Bridge Road. Admission $2. SCORE- volunteers: workers, business owners and entrepreneurs being sought to share their experiences in the marketplace at the SCORE office in LHC. If you have a few hours a week or month, call the office 453-5951 or email firstname.lastname@example.org. Rotary Club meetings: Lake Havasu Rotary every Monday at noon in Shugrue’s Bridgeview Room. London Bridge Rotary every Wednesday at noon in Shugrue’s Bridgeview Room. Sunrise Rotary every Thursday 7:00 am. at CHA-Bones. Herbal Emporium has a one hour segment on KNTR 980. This is called “On the Natural Side” Wednesdays at 11 am. Alzheimer’s Association support group information please contact: Paula Anderson at 505-2133. The Lake Havasu Museum of History will be showing a Classic Film with your admission to the Museum on Tuesdays, Thursdays and Saturdays. For further info call 854-4938. Soroptimist (women helping women) meets for lunch on Thursday September – June. Call 854-2858 for time, place or more information. National Association of Insurance & Financial Advisors (NAIFA)-MOHAVE meets bi-monthly with guest speakers at Juicy’s Noodles (7:30 a.m.) For information call Mona 453-9330 or Geri 855-9421. Concerts in the Park every Thursday at Rotary Community Park 7:30pm. Free Admission, Bring blanket or chair. Call 453-8686 LHC Parks & Recreation for more info.