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Google vs. Microsoft Study_Rapleaf

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Google
 vs.
 Microsoft
 –
 Who
 Buys
 More
 Junk
 Food?
 


 

Conventional
 wisdom
 in
 Silicon
 Valley
 says
 that
 Google
 is
 starting
 to
 become
 the
 next
 

Microsoft.
 This
 inspired
 Rapleaf
 to
 compare
 the
 two
 companies
 on
 a
 new
 dimension:
 

grocery-­‐shopping
 behavior.
 


 


 

We
 looked
 in
 our
 database
 for
 data
 about
 people
 with
 an
 @google.com
 or
 an
 

@microsoft.com
 email
 address,
 and
 we
 created
 a
 sample
 of
 approximately
 6,000
 Google
 

employees
 and
 16,000
 Microsoft
 employees.
 
 After
 anonymizing
 the
 data,
 we
 worked
 with
 

data
 from
 a
 loyalty
 cards
 aggregator
 to
 evaluate
 the
 employees’
 purchase
 trends
 at
 grocery
 

stores.
 
 For
 each
 company,
 we
 looked
 at
 the
 percentage
 of
 customers
 who
 purchased
 major
 

grocery
 store
 products
 and
 compared
 the
 percentages
 side-­‐by-­‐side.
 Here’s
 what
 we
 found.
 










 


 

A
 seemingly
 unhealthy
 bunch,
 Googlers
 are
 more
 likely
 to
 spend
 their
 grocery
 money
 on
 

bacon
 and
 on
 ice
 cream
 than
 Microsoft
 employees
 are.
 To
 balance
 out
 their
 diet,
 Googlers
 

are
 also
 more
 likely
 to
 buy
 fresh
 fruits
 and
 veggies.
 
 Microsoft
 employees,
 on
 the
 other
 

hand,
 prefer
 to
 get
 their
 nutrients
 the
 modern
 way—by
 buying
 vitamins.
 They
 are
 also
 

more
 likely
 to
 buy
 more
 basic
 forms
 of
 grocery
 vices,
 like
 butter.
 


 


 


 

What
 accounts
 for
 these
 differences?
 Are
 Googlers
 just
 a
 young
 bunch
 of
 free-­‐eatin’
 

hooligans
 and
 Microsoft
 employees
 a
 wise
 group
 of
 health-­‐conscious
 consumers?
 Our
 

demographic
 data
 on
 age
 distributions
 (see
 below)
 certainly
 supports
 this
 hypothesis.
 But
 

purchase
 behavior
 experts
 at
 Kantar
 Shop.com
 –
 a
 data
 integration,
 analytics
 and
 insights
 

firm
 and
 a
 Kantar
 Retail
 company,
 offer
 another
 explanation.
 
 According
 to
 Kantar,
 

Shop.com,
 purchases
 like
 ice
 cream
 tend
 to
 be
 more
 a
 reflection
 of
 one’s
 shopping
 style:
 if
 

you
 routinely
 buy
 groceries
 once
 a
 week,
 you
 buy
 fewer
 novelties—items
 that
 provide
 

“fleeting
 pleasure”
 and
 little
 nutritional
 value.
 If
 you
 make
 quick
 run-­‐ins
 for
 items
 when
 

you
 can,
 you
 tend
 to
 buy
 more
 novelties.
 
 


 

Googlers
 might
 be
 more
 likely
 to
 buy
 ice
 cream
 and
 bacon
 due
 to
 a
 shopping
 style
 

difference,
 which
 could
 itself
 be
 a
 consequence
 of
 age.
 They
 could
 also
 be
 more
 likely
 to
 buy
 

ice
 cream
 and
 bacon
 as
 a
 result
 of
 the
 Google
 cafeterias
 —
 the
 ubiquity
 of
 delicious
 food
 at
 

Google
 does
 not
 encourage
 a
 steady
 shopping
 routine.
 After
 all,
 Googlers
 can
 feel
 freer
 to
 

spend
 their
 grocery
 dollars
 on
 novelties
 when
 their
 basic
 nutritional
 needs
 are
 met
 at
 

work.
 


 

Could
 this
 also
 explain
 why
 more
 Microsoft
 employees
 buy
 butter?
 More
 of
 them
 probably
 

cook
 at
 home
 in
 the
 absence
 of
 a
 world-­‐class
 cafeteria
 at
 work,
 and
 butter
 is
 primarily
 used
 

as
 an
 ingredient.
 Indeed,
 Microsoft
 employees
 are
 also
 more
 likely
 to
 buy
 the
 snack
 items
 

that
 are
 abundant
 at
 Google:
 breakfast,
 granola
 and
 yogurt
 bars.
 The
 two
 groups
 show
 

equal
 affinities
 for
 standard
 items
 such
 as
 nuts,
 spaghetti
 sauces
 and
 fruit
 jams.
 


 

Now
 let’s
 look
 at
 the
 brand
 preferences.
 
 










 


 


 

Googlers
 and
 Microsoft
 employees
 show
 the
 same
 affinity
 for
 traditional
 fare
 like
 Kraft
 

products
 and
 Aunt
 Jemima
 syrups.
 They
 also
 score
 about
 even
 on
 the
 Coke/Pepsi
 divide.
 

But
 Googlers
 prefer
 Doritos
 and
 Mountain
 Dew,
 and
 Microsoft
 employees
 are
 more
 likely
 to
 

buy
 Orville
 Redenbacher’s
 popcorn.
 
 


 

Maybe
 it’s
 the
 gray-­‐haired
 Orville
 on
 the
 label
 that
 makes
 Orville
 Redenbacher’s
 more
 

popular
 with
 Microsoft
 employees.
 Labeling
 is
 never
 an
 accident.
 —there
 is
 likewise
 a
 

reason
 Mountain
 Dew
 is
 dyed
 green.
 Brands
 market
 themselves
 to
 specific
 audiences
 and
 

certain
 brands
 make
 it
 a
 point
 to
 corner
 the
 younger
 market—they
 will
 be
 around
 longer
 

and
 have
 yet
 to
 solidify
 their
 brand
 preferences.
 This
 is
 the
 logic
 responsible
 for
 putting
 Ali
 

Landry
 in
 Doritos
 commercials,
 and
 for
 evolving
 Mountain
 Dew
 from
 its
 wholesome
 

aesthetic
 in
 the
 ‘50s,
 with
 its
 “It’ll
 tickle
 your
 innards”
 slogan,
 to
 its
 current
 txt-­‐generation
 

stylized
 “Mtn
 Dew”
 label.
 So
 perhaps
 these
 brand
 preferences
 point
 again
 to
 the
 different
 

age
 distributions
 between
 Google
 and
 Microsoft
 employees.
 


 

Or
 maybe
 children
 compel
 Microsoft
 employees
 to
 buy
 more
 popcorn,
 our
 partners
 at
 

Kantar
 Shopcom
 pointed
 out.
 A
 family
 with
 kids
 could
 be
 more
 likely
 to
 buy
 a
 snack
 like
 

Orville
 Redenbacher’s
 popcorn
 for
 family
 movie
 nights.
 This
 hypothesis
 is
 also
 supported
 

by
 the
 higher
 percentage
 of
 Microsoft
 employees
 who
 buy
 Capri
 Sun…we
 are
 pretty
 sure
 no
 

one
 drinks
 it
 past
 age
 sixteen.
 


 

Microsoft
 employees
 are
 more
 likely
 to
 buy
 dog
 and
 cat
 treats
 and
 grooming
 products,
 a
 

tendency
 our
 expert
 says
 also
 correlates
 with
 a
 providing
 more
 for
 children
 and
 family.
 

Microsoft
 employees
 are
 also
 more
 likely
 to
 buy
 grooming
 products
 for
 themselves
 —
 the
 

older,
 the
 wiser.
 


 

Which
 brings
 us
 to
 demographics.
 Even
 accounting
 for
 age,
 more
 Microsoft
 employees
 than
 

Googlers
 are
 married,
 and
 more
 Microsoft
 employees
 have
 children.
 


 

Google
 Status:
 single,
 no
 children
 


 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Marital
 status
 and
 family
 data
 


 


 


 


 










 


 


 


 

Not
 surprisingly,
 our
 demographic
 data
 showed
 that
 Microsoft
 employees
 tend
 to
 be
 older
 

and
 Googlers
 tend
 to
 be
 younger.
 
 
 


 










 


 

Google
 and
 Microsoft
 are
 in
 fierce
 competition
 for
 the
 best
 talent.
 How
 are
 they
 faring
 on
 

compensation?
 We
 found
 that
 the
 income
 distribution
 peaks
 for
 Googlers
 between
 

$50,000-­‐100,000
 per
 year,
 whereas
 40%
 of
 Microsoft
 employees
 have
 an
 income
 of
 over
 

$150,000.
 The
 discrepancy
 can
 probably
 be
 explained
 by
 the
 higher
 proportion
 of
 married
 

employees
 at
 Microsoft,
 since
 income
 reflects
 earnings
 per
 household.
 
 
 


 










 


 

Every
 company
 has
 its
 own
 personality.
 As
 we
 demonstrate
 here,
 Googlers
 and
 Microsoft
 

employees
 have
 different
 shopping
 habits
 on
 the
 whole.
 So
 should
 they
 be
 getting
 the
 same
 

coupons
 in
 their
 mail
 or
 email
 inboxes?
 Some
 of
 us
 just
 are
 not
 going
 to
 buy
 Capri
 Sun
 no
 

matter
 how
 great
 of
 a
 steal
 it
 is.
 Of
 course,
 the
 differences
 do
 not
 stop
 at
 the
 company
 level.
 

As
 individuals
 in
 this
 world,
 we
 all
 have
 our
 own
 set
 of
 preferences,
 likes
 and
 dislikes.
 


 

If
 we
 are
 all
 different,
 why
 do
 many
 companies
 treat
 us
 as
 if
 we
 are
 the
 same?
 How
 can
 our
 

world
 become
 more
 personalized
 and
 tailored
 to
 what
 we
 want?
 


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