Warranty - Residential - LUXURY 500 FLOORING

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Warranty - Residential - LUXURY 500 FLOORING Powered By Docstoc
					                                                      LUXURY 500 FLOORING
                                                    20 YEAR RESIDENTIAL WARRANTY

Luxury 500 Flooring 20 year Residential Warranty:           • Labor on material installed with obvious visible          product purchased, floor area involved (square
• Covers only first quality materials purchased after         defects.                                                  footage), installation costs (if applicable) and the date
  January 3rd, 2005.                                        • Labor costs on all do-it-yourself installations where     of purchase. The retailer will then notify an American
• Applies from the date of original consumer purchase         professional installer has not been involved.             Biltrite representative who will review the claim or
  so long as the consumer occupies the residence            • Fading, discoloration or other problems caused by         arrange for inspection of the floor. The normal time
  where the floor was installed.                              excessive heat, cold or sunlight.                         period for review or inspection after the claim has
• Warranty is not transferable.                             • Staining caused by use of improper floor mats.            been filed with American Biltrite is within 90 days.
• Applies to normal residential applications only.
• For a floor to “wear out” means: the absence of the       Unless specifically stated as being covered in this         ASBESTOS INFORMATION
  wearlayer and printed design due to normal                warranty, the following items are not covered:              IMPORTANT NOTICE!
  household use.                                            • Permanent scuffs.                                         Resilient floor coverings manufactured today, including
• “Permanent scuff marks” means: non-removable              • Stains, including those caused by asphalt driveway        your new American Biltrite flooring, do not contain
  marks made on the surface of the wearlayer by               sealers.                                                  asbestos.      In the past, some flooring products,
  shoe soles and sneakers. Loss of gloss, scratches                                                                     including sheet vinyl backing, vinyl tile and lining felts
  and dulling are not considered scuffs and are             WARRANTY REMEDY                                             may have contained asbestos fibers. Inhalation of
  excluded.                                                 American Biltrite will repair the defective areas or        airborne asbestos fibers and dust may be injurious to
• If covered under this warranty, one replacement           supply new material of the same colour, design and          your health and may cause asbestosis or other serious
  floor only will be made for discoloration from mold,      grade, if available; if unavailable or discontinued         bodily harm. Thus, it is important when removing old
  mildew and alkali, staining (including asphalt            American Biltrite reserves the right to select and          flooring products or installing new flooring over old
  driveways and driveway sealer where applicable)           supply similar American Biltrite materials.      After      flooring products to follow proper safety procedures.
  and scuffing. If the replacement floor fails in the       corrective action is taken on an existing defect, you
  same way, this means that the on-site conditions          will continue to receive warranty coverage for the          Generally, the asbestos fibers contained in old flooring
  are not acceptable for vinyl floor covering and no        remaining period of your original warranty.                 products are firmly encapsulated and locked in the
  additional replacement floor will be supplied.                                                                        flooring product and are not free to be released into
                                                                                                                        the air where they can be inhaled. If the old flooring
• Applies to floors professionally installed by the         CONSEQUENTIAL OR INCIDENTAL DAMAGES
                                                            American Biltrite excludes and will not pay                 product has not been worn through the wearlayer or
  retailer where the product was purchased. A labour
                                                            consequential or incidental damages under this              surface cover, then, in most instances, the floor does
  invoice must be supplied. For all do-it-yourself
                                                            warranty. By this we mean that American Biltrite will       not present a health risk and new flooring can be
  installations only replacement material will be
                                                            not cover or pay for any loss, expense, or damage           safely installed over the old flooring so long as proper
                                                            other than to the flooring itself that may result from a    installation procedures are followed. If you have any
                                                            defect in the flooring.         Some examples are:          doubt or questions whether your old flooring product
                                                            replacement      of     subfloors,     trim   moldings,     contains asbestos, has worn through its wearlayer or
Damage from household accidents or abuse is not
                                                            disconnecting/ reconnecting appliances or fixtures, or      surface cover, or can be safely covered with a new
covered by this warranty.         Some examples are:
                                                            moving of furniture.                                        floor, contact the retailer from whom you purchased
damage from moving appliances or sliding of furniture
                                                                                                                        your new Luxury 500 flooring.
without adequate protection, rolling casters on
furniture, cleated shoes or boots, rotating beater bars     IMPLIED WARRANTIES
                                                                                                                        If you determine to remove an old floor covering
on vacuum cleaners and dropping of heavy or sharp           There are no implied warranties, including warranties
                                                                                                                        because you know or suspect that it contains
objects. In cases of fire or flood, your insurance policy   of merchantability and fitness for a particular use,
                                                                                                                        asbestos, be advised that various government,
may cover this type of damage.                              extending beyond the warranty available under this
                                                                                                                        provincial or local government agencies have adopted
                                                                                                                        regulations concerning the removal and disposal of
                                                                                                                        asbestos containing material, and you should
The following items are not covered:                        Please note: some provinces do not allow the
                                                                                                                        determine if any of these regulations apply.
• Dissatisfaction due to improper maintenance.              exclusion or limitation of incidental or consequential
• Dissatisfaction due to flooring installed not in          damages, or limitations on how long an implied
                                                                                                                        WARNING!!!    DO NOT SAND, DRY SCRAPE,
  accordance with American Biltrite recommended             warranty lasts, so the above limitations or exclusions
                                                                                                                        BEADBLAST OR MECHANICALLY PULVERIZE
  installation procedures, installation over non-           may not apply to you.
                                                                                                                        EXISTING RESILIENT FLOORING, BACKING OR
  recommended subfloor materials, or installation on                                                                    LINING FELT. THESE FLOORING PRODUCTS MAY
  subfloors containing irregularities.                      YOUR LEGAL RIGHTS
                                                                                                                        CONTAIN ASBESTOS FIBERS THAT ARE NOT
• Problems caused or contributed to, by use of              This warranty gives you specific legal rights and you
                                                                                                                        READILY IDENTIFIABLE. USING THE ABOVE NON-
  adhesives and floor care products not distributed by      may also have other rights which vary from province to
                                                                                                                        RECOMMENDED PROCEDURES ON ASBESTOS
  American Biltrite.                                        province; except for these other rights, the remedies
                                                                                                                        CONTAINING MATERIAL CAN CREATE ASBESTOS
• Loss of gloss, dulling or scratching.                     provided in the above warranty states the limit of
                                                                                                                        DUST AND THE RELEASE OF AIRBORNE
• Cuts, tears, gouges, indentations or burns caused         American Biltrite’s responsibility.
                                                                                                                        ASBESTOS FIBERS.       THE INHALATION OF
  by accidents or abuse.                                                                                                ASBESTOS DUST OR FIBER MAY CAUSE
                                                            No representative, employee or agent of American
• Staining and mold, mildew or alkali discoloration,                                                                    ASBESTOSIS OR OTHER SERIOUS BODILY HARM.
                                                            Biltrite is authorized to modify or change the warranty
  caused or contributed to, by the use of gypsum-                                                                       SMOKING GREATLY INCREASES THE RISK OF
                                                            as stated herein.                                           SERIOUS BODILY HARM FROM ASBESTOS.
  based patching compounds.
• Problems due to hydrostatic pressure or excessive
                                                            HOW TO MAKE A CLAIM                                         For more information on installing Luxury 500 Flooring,
                                                            If you find a defect or other matter covered by the
• Problems due to accidents, abuse or usage not in                                                                      contact your nearest Luxury 500 retailer or American
                                                            warranty described previously, the retailer who sold        Biltrite at the address indicated below.
  accordance          with       American       Biltrite
                                                            the floor covering material should be notified in writing
                                                            promptly and must be supplied proof of purchase. The
• Colour or design variations from samples and              correspondence with the retailer should include the

Amtico, a Division of American Biltrite (Canada) Ltd.                                                                                              5046-AE(2009-07-09)
200 Bank Street                                                                                                                                                Page 1 of 1
Sherbrooke, Quebec, J1H 4K3
Tel.: 1-800-479-0190
Fax: 1-800-810-5731

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