Search for lost pet Your own eBook

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					Search for
a lost pet

Your own
PAUL’S A IMAL WARDE                     SERVICE

I have put this guide together so you can plan and
implement your very own coordinated search to
increase the chance that your pet will return home
safe and sound, turning the whole incident from
tragedy to adventure. So stay cool and collected let’s
get to work. Let’s do the things it takes to feel that
unconditional love, happiness and companionship once

I first began reuniting families and pets over 25 years ago in April 1984 in the
area surrounding my home town of Bolton. Since then I have dealt with many
thousands of animals in all types of circumstances. Some thought my objectives
were over ambitious or simply not achievable, however the pleasure I have had
from seeing families reunited with their pets is massive.

We deal with nearly 10,000 enquiries each month relating to over 3,000 animals,
all lost. Our success rates are probably better than any other organisation and
in the North West of England we certainly help to reunite more lost pats and
families than any other organisation.

Of course I do not work alone although the organisation is known as Paul’s
Animal Warden Service (PAWS). There are many skilled individuals that have
been working with me for a number of years that contribute to a high success
rate of families and pets being reunited.

In this guide I have attempted to put together some help advice and tips for
owners of lost pets and it has been well received. However I consider this to be
work in progress, and ask you to feedback any comments, amendments or
improvements that could help owners of lost pets.

But don’t let me delay you, put your plan into action and get out their seeking
your lost pet.

Good luck      Paul

P.S. I would like to hear regarding your story and happy outcome, please email me;

January 2010

My Region.......................................................................................................... 5
Lost Pets ............................................................................................................ 6
Losing a pet ........................................................................................................ 7
Caring for a pet .................................................................................................. 9
Tracking devices for your pet ............................................................................. 9
Where pets end up .......................................................................................... 10
Facts you should know about lost pets ............................................................ 12
Moving homes ................................................................................................. 12
Birds................................................................................................................. 13
Rabbits and small animals ................................................................................ 15
Exotic wildlife rehoming centers ...................................................................... 16
Feral dogs and cats .......................................................................................... 16
Found a pet ...................................................................................................... 19
1    Make sure your pet is lost.......................................................................... 25
2    Start now ................................................................................................... 25
3    Think lost think close ................................................................................. 27
4    The first 24 hours ....................................................................................... 28
5    Searching your home ................................................................................. 31
6    Describing your pet.................................................................................... 32
7    Leaflet drop your neighbourhood .............................................................. 33
8    Report it lost .............................................................................................. 33
9    Local Councils ............................................................................................ 34
10 Leave doors open ...................................................................................... 35

11 Use scent ................................................................................................... 35

January 2010
12 People to help............................................................................................ 36
13 Widen your search ..................................................................................... 38
14 The local rescue shelter ............................................................................. 40
15 The vets ..................................................................................................... 40
16 Searching your neighbourhood.................................................................. 41
17 Posters ....................................................................................................... 45
18 Using the local media................................................................................. 47
19 Rescue centers........................................................................................... 47
20 Beware of scams ........................................................................................ 49
21 Bonus tips ................................................................................................... 49
Once you have found your pet......................................................................... 55
Time to say goodbye ........................................................................................ 56
Choosing a new pet ......................................................................................... 62
Where do pets come from ............................................................................... 64
Rehoming a rescued pet .................................................................................. 64
Puppy farms ..................................................................................................... 66
Status dogs ...................................................................................................... 67
Pet insurance ................................................................................................... 69

January 2010

I live in the North West of England, but the principles in this ebook
apply equally to any urban area of the world. With almost seven
million inhabitants I am in the UK’s largest regional economy, an
area bigger than fifteen European countries. A huge 29% of the
region is designated as National Park or areas of outstanding beauty.
The North West boasts the largest lakes and mountains in England,
not to mention the longest stretch of undeveloped coastline, like many
of you, we have plenty of space up here to lose a pet.
Our rich natural assets are part of the reason why England’s North
West has been voted the top location for quality of life in the Reward
Group's "Cost of Living" survey for two years running. A poll by
Ipsos MORI in 2009 rated the region highly as a place to live.
Animals enhance this quality of life with over five and a half million
people in our region owning a pet.
Twenty seven percent of us feel that the principle reason for having a
pet is companionship and a further thirty one percent say the reason is
love, it’s no wonder we are distraught if we lose a pet.
Pet owning households
People have been keeping pets for the past 12,000 years. Nationally
almost one in two households own a pet, in the North West it’s forty
four percent. Twenty four percent, me included, have a dog in their
home, whilst sixteen percent (like my neighbour) have a cat.

January 2010
     No matter how little money and how few possessions you own, having
     a dog makes you rich." - Louis Sabin

     "In a cat's eye, all things belong to cats." - English proverb

Other types of pets people own are:
               Indoor Fish 10%
               Outdoor Fish 8%
               Rabbits 2.8%
               Indoor Birds 1.8%
               Guinea Pigs 1.3%
               Hamsters 1.3%
               Domestic Fowl 0.8%
               Horses/Ponies 0.3%
               Tortoises/turtles 0.3%
               Gerbils 0.5%
               Snakes 0.4%
               Lizards 0.4%
               Rats 0.3%

Obviously many of these animals are caged that is why dogs and cats
make up 99% of pets reported lost.


Our area varies from regions of high urban density in Manchester and
Liverpool to rural areas of beauty in Cheshire and Cumbria.
Each year there are an estimated 30,000 dogs lost. Many make their

own way home but nearly 16,000 are taken into care. There is no

January 2010
official record of other animals but the number of lost cats, horses and
other animals, probably exceeds 70,000 a year.
In the UK about 2,500 dogs and 3,200 cats are go astray every week,
so you are not alone in losing your pet, accidental escape is listed as
the most common cause.

 More cats go missing than dogs, probably as Mark Twain said: "Of
 all God's creatures, there is only one that cannot be made slave
 of the leash, that one is the cat.


Every few minutes, someone’s life is changed – for the worst. When
you first realise your pet has gone, the rush of emotions can easily
overwhelm you. There are moments of panic, a sense of urgency, a
feeling of loss, and even a bit of guilt. The psychological support you
get from your pet, including things like unconditional love, happiness
and companionship are all missing too.
You must get your pet back! You have to pull together a coordinated
search plan that ensures you do everything you possibly can to create
a positive outcome from a situation that is starting out as a nightmare!
Our team offer help if your pet does not come back home
immediately, but it is important for you to spread the word in your
local area.
Losing your pet is stressful and heartbreaking. Don’t panic… take a
deep breath and let me help you approach the process methodically.

January 2010
 My story

 I met Susan and Flicks in the spring of 2002 but it’s a typical story.

 Early one morning, Susan the owner was putting her black and
 white tabby- Flicks - into a carrier to take to the local vets, she
 needed a little coaxing to go in. She would not have it. Suddenly
 Flicks bolted out of Susan’s owner’s arms and out the door.

 Susan tried to grab her, but she was scared by the barking dog next
 door, and she slipped into the park surrounding her home.

 Susan was frantic, chasing after Flicks, calling out her name, after
 several hours Susan realised that Flicks had gone – lost! Susan
 contacted me, I called around to see her giving her a few tips
 regarding finding lost cats and followed them – searching at night
 quietly, distributing posters, even after a while setting up a humane
 trap The trap managed to capture a few cats, but Flicks remained
 missing. Never the less I encouraged Susan to remain upbeat and

 Ten days Susan phoned me to say that earlier her doorbell rang, a
 neighbour, wanted to know if this little cat she saw lying on my
 front step belonged to her, in the fading light she could see it was
 Flicks, a little underweight and in need of warmth and tender loving
 care she was back home.


January 2010

As a pet owner (or anyone who is responsible for a pet) you have a
legal responsibility to meet the five basic welfare needs of the animal.
These are:

    • A proper diet, including fresh water
    • Somewhere suitable for them to live
    • The need to be housed with, or apart from, other animals
    • Allowing animals to exhibit their normal behaviour
    • Protection from, and treatment of, illness or injury

Regardless of whether you are the owner or not, these legal
requirements still apply. So if anyone takes responsibility for your
pet, regardless of the length of time they have it, in England the law
insists that they take proper care of it or hand it over to someone who
In my experience most people who find missing pets are caring
individuals who will look after them. Your pet will suffer more by
having no human interaction and trying to live independently but
don’t worry, in all likelihood it will be trying to make new human
friends who will soon report them found.


The good old-fashioned pet ID tag… every dog and cat should have
one of these. A collar with an ID tag is inexpensive and can be
obtained in about 10 minutes at most pet stores. If your lost pet is
wearing one of these, in all likelihood you will see then back home

within forty eight hours.

January 2010
More modern gadgets now available include micro-transmitters which
turn your pets collar into a tracking device! These are suitable for
indoor and local area tracking, however more recent developments
mean you can have a GPS tracker system which will pinpoint your
pets location on Google maps! But it’s unlikely you will need to read
this ebook if your pet is wearing one of these.
The most common device is the Loc8tor and can be found on


When a pet is lost, it usually ends up roaming the streets until he or
she finds another home or ends up getting picked up by someone. Of
course, there’s always another outcome, one that isn’t so pretty: the
pet ends up looking into the headlights of a car for too long.
Pets that are picked up by Good Samaritans generally end up in a nice
home. If the person falls in love with your pet, he or she may or may
not report that your pet has been found. When a Good Samaritan does
report they’ve found a pet, there are usually three places that they call:
a rescue shelter, the Local Authority or your local vet.

January 2010
My storey

Good Samaritans
I call any one who takes in a lost per a good Samaritans but I have
come across a few who have taken their cause to extremes I call these
people animal hoarders.

One case in 2008 was a complaint we had received regarding noise
and barking from her neighbours bungalow. Upon investigation of not
only the noise but the strong stench of faces and urine when I stood at
the woman’s front door, i suspected she was a hoarder.

Six days later we removed six dogs and twenty two cats from her one
bedroom bungalow.

The worst I know of is when over 600 animals were found in the
home of a Los Angeles. Some of the animals were already dead and
some so ill they had to be euthanized by Animal Services. The woman
insisted the animals were well-cared for and her home was clean,
despite physical evidence to the contrary.

Animal hoarders are well-known to animal care professionals in their
region. "Collectors exist in almost every community, large or small,
rural or urban. They are in a state of denial that prevents them from
seeing the filth or understanding their animals are sick, dying or dead.
These people need help.

They believe they are doing good by rescuing pets but soon become
over committed and disillusioned believing that the pets they have
love them and are suffering no harm.

Most Animal professionals in their own region know of and who these
people are, pay regular visits often checking dogs and cats in their
collection for microchips.

about lost pets

January 2010

Just because your pet has (or had) a tag with its name and your phone
number engraved on it, does not necessarily ensure that your pet will
be coming home.
Just because your pet has a microchip does not mean that the
microchip will be read. It’s unfortunate that if someone picks up your
dog, he or she may not want to give the pet back to you, the rightful
owner. In this case, the new owner will either lie to the vets about
where the animal came from or just pass off your pet as a “gift from
God”. In these cases, the vet may not scan the animal for the
microchip and it ends up in a new home until you track it down.
The reason why most people do not recover their lost pet is that they
give up before they have put up a good fight to get their pet back.
Don’t make the same mistake. Putting up a dozen posters in the 2
mile lost zone simply isn’t adequate! In my experience talking to a
dozen people is simply not adequate. Post and talk. Post and talk. Post
and talk. That has to be your mantra when you lose a pet.
Your dog can survive out in the wide world for quite a while. Cats, on
the other hand, can develop fatty liver if they are starving. Although
they obviously need to drink, both dogs and cats have higher levels of
stomach acid and can tolerate water with a far greater degree of
contamination (like muddy puddles), than we can.


If the worst does happen and your pet goes missing shortly after a
move, the first place to check is within the vicinity of your old home.
Make sure that you leave a forwarding address with your old

neighbours so that if your pet is spotted in its old stomping ground

January 2010
you can be alerted quickly.
Moving home is always stressful no matter whether you are a human
or an animal and your pet will often sense a change long before it
physically occurred. They will have sensed your change in mood and
your re-organisation around the home. One of their biggest fears will
be that they will have been that they would be moving with you. In
these circumstances your pet will be confused and you will need to
cover both homes in your plan.


Accidental escape is one of the most common tragedies to befall
companion birds. Unfortunately they cannot survive easily in the
wild, an escaped bird's chances of survival are not especially good.
Most companion pet birds are seed eaters. In addition to seed, pet
birds require iodine, Vitamin A and calcium. Manufacturers of seed
mixes supplement their seed mixtures to provide a balanced diet.
Most seeds do not contain enough calcium and rickets can occur if a
“non supplemented” seed mix is fed.
Small birds such as finches and canaries need to eat as much as 30%
of their body weight in seed each day. Domesticated birds are
unlikely to be able to find a food source to sustain them in the wild.

Fortunately, hand fed birds usually “know which way their bread is
buttered". They usually find accommodating humans and "adopt"
them, often within the first 24 hours of escape. For this reason, if you
don't know where your bird is, you should advertise locally in order to
significantly increase your chances of finding it.

Typically, the bird is returned by people who have been caring for it

as soon as they see the advertisement. Call the local newspapers,

animal wardens, local bird dealers, avian veterinarians, groomers, etc.

January 2010
Be sure to report your lost "property" to the police. If the bird is found
and the people holding the bird won't relinquish it, the police may
intervene. You must be able to prove ownership, possibly with a
recorded band number, registered microchip or by identifying
physical or behavioral anomalies in the bird.

Place ads in the local newspapers, shop windows and on notice
boards. Make a flyer with a photo of your own or a similar looking
bird; include the street or a local landmark nearest to where the bird
flew away. If possible the leaflet should mention a small reward is
available for information leading to the location of the bird and a
more sizable reward for the return of the bird. It's a good idea to
minimise the appeal of the bird, possibly, mentioning if the bird is
noisy or of less-than-perfect disposition. Identifying characteristics
may be mentioned, such as missing toe or banding on a particular leg.

Talk to everyone you see, and make lots of leaflets to hand to people.
Use a different color each time the flyer is reprinted. If the recapture
process lasts a while, the signs may need to be replaced after bad
weather. I have found that a new color will help make people aware
that the search is still "fresh", and they should call if they see your
bird. Don't forget to take your leaflets down immediately upon
recovering the bird. It's only polite, and in some places you may be
fined if you do not take them down.

A handfed bird will usually come willingly to the beloved owner.
Expect a really good flyer to fly down. Expect a poor flyer to climb
down. It's easier to lure a bird with food.

Don't give up. Keep looking. A bird doesn't usually just disappear.
Most pet birds are brightly colored compared to our native wild birds.
It’s likely that somebody has it, has seen it, or they will do soon.

Birds try to hide their illnesses and injuries, rarely showing pain. This

January 2010
helps them to be accepted by others and helps to protect them from
being preyed upon. When a bird exhibits signs that it is really sick…
it’s usually too late.

Some signs of illness or injury are:

    • Dull eyes.
    • Puffed up for unusually long times and at unusual times of day
       (This usually means the bird is trying to keep all the heat it can
       in his/her system and is ill).
    • Sleeping a lot.
    • Not taking food or drinking.
    • Sluggish and listless.
    • Weight loss - often the very first sign.


If you bonded together well with them, they will probably come back
home. If they don’t, then maybe someone took him, especially if he
is, for instance, a very social bunny. Like a dog they usually know
where they live but stay very local, no more than 200 metres away. It
is better to do a leaflet drop through your neighbour’s letterboxes than
circulate a wider area.
Create a rabbit trap with all their favorite treats inside and leave it out
overnight. If he is alive, he should be in the trap by morning. Just
don't use one that's meant for hunting, or one that he can escape from
or hurt himself in.

Unfortunately he won’t be able to survive for long in the outside

January 2010
world and will not be allowed to join a warren or colony of wild


There are very few exotic species rehoming centres in the UK; most
animals arrive at these establishments via the RSPCA, Police or Local
Authorities. The largest and most specialised is Specialist Wildlife
Re-homing Services based near Heathrow Airport. For more
information visit
They care for the more unusual species that would normally not be
seen in other rescue centres and liaise with other exotic animal
sanctuaries and zoos.
In England we do not normally re-home exotic breeds to the general
public as the majority of these animals require specialist care and are
often not suitable as pets.


Both dogs and cats can live feral. Feral cats may live alone but are
usually found in large groups (feral colonies), dogs are more likely to
stay alone.
Even though twenty seven percent of my region is a national park lost
pets will stay around human inhabited areas and not make for the
countryside. A dog or cat will usually make its home near to both
humans and an adequate food source. They will have to compete with
other animals for food especially those who are good at it, such as
urban foxes.

In my experience the most common place a dog makes its home is on

January 2010
railway embankments, whilst cats prefer the refuse outlets of high rise
The most difficult dog that I have ever had to track, to my
embarrassment was a three legged dog living on a railway
A nice video on youtube regarding feral cats:

Feral cats in Portsmouth:

Dogs and cats are omnivorous, they need more than just meat to
flourish, and they need interaction and human contact. Feral dogs and
cats have quite dramatically reduced life span.
Found a pet


January 2010
  My Story
  A number of local residents, including my cousin Sandra and
  friend Barbara, had been caring for the many cats living in their
  area. But by the summer of 1997, the situation was getting more
  and more difficult to control, and other residents, less concerned
  with the welfare of the animals, decided to report the matter to the
  Local Council to have something done about it. That something
  was not very good
  The Councils solution was to trap and eliminate the cats. The
  activities took part in the summer hot weather, with traps set and
  cat’s left in traps for long hours
  The animal supporters in the neighbourhood took immediate
  action, contacting the council, stating strongly their views, and the
  council put a temporary stop the activities.
  I was contacted and what followed was an large a large amount of
  work on education and communication, and a good examples of
  how Local Government and the private sector can work together to
  solve a problem.
  Sandra was already involved with the Cats Protection League and
  she worked hard to get the city to cooperate with a plan for a
  massive Capture, nuture and rehome scheme. It worked, funded by
  the Council, volunteers descended upon Hardman Street in august
  and trapped over twenty cats in one day. Cat protection volunteers
  came back again toward the end of that summer and repeated their
  efforts, trapping another ten cats.
  These cats catered for at the Animal Shelter the night before their
  surgeries and for recovery until ready for return placement into
  foster homes.

January 2010

If you find a lost pet, here's what I recommend you do:
First, consider the safety of the animal and of yourself. A frightened
and possibly sick or injured animal may behave unpredictably. A
sudden move may spook them, causing him to bolt into traffic or even
attack you. If the animal looks or acts threatening in any way, or if for
any reason you feel uneasy about the situation, stay away from him or
her and notify Local Authority animal control officer and the RSPCA.
If the animal appears approachable, remember to use caution and
common sense. If you are lucky enough to get close enough to capture
him or her, you still run the risk of being bitten and scratched. Even a
small animal can inflict a painful wound, and if an animal whose
vaccination status is unknown bites you, you will be wise to undergo
treatment for tetanus.
When approaching the animal, speak calmly and reassuringly to him.
Make sure he can see you at all times as you approach, and perhaps
entice him to come to you by offering a morsel of food.
Once you've managed to approach and capture the animal, the best
care you can give it is to attempt to return it to its owner. Carefully
following the steps below will greatly increase your chances of
reuniting the animal with its owner:
Assume, no matter how the animal behaves or what it looks like, that
this animal is owned and loved by someone who wants the animal
back. Animals with skittish or "xenophobic" temperaments who run
from strangers, especially when lost, are often mistaken as having
been abused. In reality, many of these animals are pampered pets who
have exhibited fearful behaviour since puppyhood. They are
genetically predisposed to being skittish and their behaviour has
nothing to do with how they have been treated.
An animal’s appearance can be deceptive when determining how the
animal was treated before you found it. A loose, lost pet will lose

weight, become dehydrated, might have picked up an injury, become

matted, and got ticks, fleas, and burs in their fur. So for the sake of a

January 2010
potential happy reunion, never assume that the animal you found was
dumped, abandoned, or homeless until you have concrete evidence or
until all efforts to find the owner have failed.
By law, you are required to hand found dogs over to Local
Authorities, where their owner/guardian will be able to claim them.
One of the primary reasons why lost dogs are not reunited with their
families is that the animal warden service is the first (and primary)
location where dog owners search for their lost dogs but it is typically
the last place found dogs are taken (In my experience mainly due to
the fear that the dog will be destroyed).
Very few Local Authorities have the resources available to house lost
and stray animals for more than seven days. If you are not willing to
release the dog to the warden, then the warden will visit you to scan
the dog for a microchip and allow you to temporarily foster (house)
the dog, while also filing a found report by providing the description,
the location where you found it, and your contact information.
If after 28 days the owner has not been in contact with you, the dog
then becomes your property.
Check the dog for ID tags or tattoos. Tattoos are often found inside
the ear or on the inner legs.
Place a long lead (and secure collar) on the dog and tell him "Go
Home!" Unfortunately, some people do allow their dog to roam off
lead and it is possible that you found a dog that knows exactly where
their home is. See if the dog will take you to its home. If you pass by
any people, ask them if they know who owns the dog. Don't release
the dog to anyone until you are positive that you have found his or her
rightful family!
Check the area for any lost dog posters, but understand that the dog
might have traveled some distance and the posters could be one mile
away or more. Also consider that the dog may have escaped in the last
few hours and the posters haven't gone up yet. Maybe the dog's owner
is unable to create and hang posters. Just because there is no poster,

don't automatically assume that there is no owner! Chances are there

is an owner who desperately wants his or her companion back home.

January 2010
Be sure to check back in the area and within a one-mile radius for lost
dog posters for up to seven days after you found the dog. Different
circumstances (health problems, being out of town, etc.) can prevent
people from posting lost pet flyers immediately.
Take the dog to a vet and have it scanned for a microchip. Most vets
and animal shelters are equipped with the readers needed to detect and
interpret microchips.
If you end up reuniting a lost dog with its family, I want to
congratulate you on a job well done! You not only helped make a
family very happy, you also helped prevent needless suffering,
potential injury (or worse) or homelessness, and you have prevented
one more dog from ending up in our overcrowded animal rescue
How pets become lost
Accidental escape
This is the most common reason for a lost pet, is a door left open,
attention gone for just a few seconds, forgot the pet was out. In these
circumstances the pet has probably just gone for a wander round and
in all likelihood has got itself lost, not being able to find their way
back home.
The second most common reason, your pet has become trapped
somewhere, probably a neighbours shed or garage, it may escape of
its own accord but will be frantic and disorientated probably
wondering off in the wrong direction.
By Human Intervention
I have discovered the third most common type of lost pet is by
accidental or deliberate human intervention, some examples are:

               • Picked up by Animal Control

January 2010
               • Picked up by another pet lover who thinks your pet is
               • "Rescued" by someone who thinks your cat is
                 "abandoned," "neglected," or "stray"
               • Abducted for gain by professional "pet nappers"
               • Abducted by others for sick purposes (dog-baiting, ritual
               • Trapped and "disposed of" by a pet-hating neighbour
               • Accidental "abduction" (Cat hides in vehicle; is then taken
                 out of the area and escapes)

Injured or Killed
Finally but far from the least likely is the possibility that your pet has
succumbed to some definitive ending:
        By auto accident
        By another a dog or cat
        By other animals

Local Authority cleansing departments are responsible for removing
carcasses from public areas, you may want to give them a call.


January 2010
Twenty things to do:
               1.      Make sure your pet is lost!
               2.      Start now, the faster the better.
               3.      Be positive think “lost”, think “close”.
               4.      Intensify your search locally over the first 24
               5.      Search your home.
               6.      Describe your pet.
               7.      Leaflet drop asking neighbours to check their
                  garages and sheds.
               8.      Report your pet is lost.
               9.      Contact Local Councils.
               10.     Leave doors open.
               11.     Use scent.
               12.     Ask people to help.
               13.     Widen your search.
               14.     Make a list of specific contacts for your pet
                  and its breed.
               15.     Contact vets (not just the one you use).
               16.     Search the neighbourhood.
               17.     Use local media.
               18.     Rescue centres
               19.     Beware of scams.
               20.     Don’t give up.

January 2010
                 For a thousand years
                it's been just the same
Make sure          Cats have the wit       your pet is lost
               and dogs have the game

               The dog goes for a bite
                 and hits the door
                  The cat meows
               and scurries down the

                 A horrendous fight
                 not for eyes to see
               The dog's on the ground
                 the cat's in the tree

                  The cat fakes peace
                 and before you know
                The cat makes a jump
               and the dog's ready to go

                 They both wind up
                with cuts and bruises
                But who's the winner
                    Neither loses

                       A tie it is
                    a tie it must be
                    So that is why
               this goes on for eternity

January 2010

You will be amazed at how many people find their lost pet, hours
later, has not been lost at all!
Check with family members that they have not taken them out, indeed
check with anyone who has a key to your home.
Check with your next door neighbours to make sure they have not
taken them in.
Check that they are not stuck somewhere, extremely frightened, or
injured and lying low. For lost cats and other climbing critters, check
trees, roofs, and attics.
Check with yourself! Did not take them out with you and have you
left them somewhere? We collect at least one dog a week left tied up
outside a shop or in a park and the owner has forgotten where they
left them!

2       START NOW

So your pet is lost and you need to get moving quickly. Your search
for Rex, Fluffy or Max the Mouse Chaser should start the second you
realise they are missing. And when you first discover your pet has
disappeared, you could be anywhere when you get the phone call.
Look at some of the many places where people with lost pets are
when they get that call:
        • At work, with six hours to go before you can leave.
        • At the supermarket checkout, standing in a long queue.
        • On the road, driving to an important appointment.

        • At the dentists or in the doctor’s surgery.

January 2010
        • On holiday or away from home for the next 10 days
        • Visiting friends or relatives.
No matter where you are when you receive the news that your pet is
missing, you must take action immediately. Don’t postpone it until
you get home from the doctor’s. Your appointment could take 30
minutes so by the time you get home; it could be a full hour, or even
two hours… Every minute counts! The sooner you can start looking,
the sooner you can find your pet. If you’re not in the right place to
start the search immediately, you must phone someone who is.
Every minute counts, because the longer your pet is gone, the slimmer
the chances that they will be found. Yes, I have stories of a dog who
has travelled many miles to get back home and several years later, has
turned up on the doorstep looking like a different dog. He had been
through a lot, just to get back home and put his head on the knee of
his owner one more time. And to the dog and his owner, the trip was
worth it! But in the real world these cases are very few and far
When you discover your pet is lost, you must act quickly. Consider it
an emergency. One of your family has gone missing. It’s time to bring
that family member back home again. You must interrupt your
schedule and deal with this situation. Don’t let anyone convince you
it’s not a family crisis, with words like, “Oh, he probably just
wandered off…” or “Why don’t you wait until after dinner?”
The truth is that if your pet has wandered off, he may have wandered
off into a dangerous situation. If you wait until after dinner, it could
be dark before you find him, and that means that your pet will be out
there, somewhere, all night long. Darkness makes it a lot harder for
you to find your pet. Think of how much area your eyes can cover in

the daylight compared to what you can see at night when you’re

walking around with just a torch. Night searches can give you a false

January 2010
sense of security, because you can’t see it, you might think that your
pet is not in the places you have checked.
Where could your pet be?
Where your pet is right now is not determined purely by chance.
There’s a definite trend to the places where we tend to find your lost
cat or dog. To try and work out where you pet is, step into the paws of
your dog or cat right now – Put a plan together
There are human behaviors, animal behaviors, and other factors that
influence the distance that a lost dog will travel. When giving
recovery advice to someone who has lost a pet, be sure to consider the


Every year, thousands of pets escape from their homes and are never
reunited with their owners. The entire burden of finding and
recovering a displaced pet rests solely on your shoulders (the owner),
who, in most cases, are not trained in how or where to search.
You are not equipped with or trained in how to use animal capturing
tools like catchpoles, snappy snares or humane traps. We purchase
every imaginable service under the sun for our companion animals
but when they become separated from a family that love them, we
leave it up to grieving people who are discouraged, overwhelmed, and
usually working alone, to find them.
I appreciate that with everything working against you, people who
lose their beloved pets need all the help they can get in order to
achieve a successful reunion. Lost pets that are not returned to their
families take up valuable space in our animal shelters.

If I was to give you just one piece of advice it would be to think
“lost” think “close”

January 2010
The messages that we hear through marketing, advertising, and other
sources influence our thought processes and, ultimately, how we
behave, a good portion of our decision making happens at an
unconscious level.
We make unconscious "implicit associations" that influence our
decision making process and, ultimately, our behaviour. These
implicit associations, which typically lead to snap judgments, are the
opinions we've developed based on the things we've previously seen
or heard.
We make connections much more quickly between pairs of ideas that
are already related in our minds than we do between pairs of ideas
that are unfamiliar to us. It’s for these reasons think “lost” and not
straying, think “close” within a few miles and your thought process
will align to increase the probability of reunion.
But you need to make your own plan of action, don’t delay get
yourself a pen and paper and start straight away.

4       THE FIRST 24 HOURS

If you are reading this after your pet has been lost for more than
twenty four hours then you have lost valuable time, never the less you
should follow the steps in this guide. The chances of you finding your
pet diminish with time.
In my experience it is less than one percent of pets that are reunited
after thirty days, so it is important for you to spend as much time as
possible searching now!

January 2010
                      Chances of finding your pet
               1day    5days     10days      20 days      30 days

You may intend to search the half a mile region surrounding your
home but, it does not necessarily mean a half a mile radius. I prefer to
base it on time rather than distance. You also need to consider the
local environment; your pet is more likely to stay within a residential
area than to cross green fields.
Your pet is not likely to be running to escape, if not trapped it will
however, be outside of its normal surroundings. You will know your
pet so you are in the best position to judge where that area is.


January 2010
Generally within the first twenty four hours (but you will know your
pet best) you need to focus upon three zones.

                                   Zone one

                                          Zone two twenty five
                                          yards of home

                                         Zone three, half a mile
                                         of home

Zone one: your home, not only is it important to search it but you
should make it readily accessible for your pet to return home even if
you’re out searching.
Zone two: your neighbours premises are difficult for you to search
but try and encourage your neighbours to help. Pay particular
attention to the premises of neighbours who may be on holiday, as
your pet may be stuck in their garage or other outbuilding. Listen
quietly at night.
Zone three: Look at your home in context with your neigbourhood,
what are the most likely travel directions of your pet. Remember your
pet will be unlikely to move away from residential areas even when

Your pet will take the route of less resistance and will probably travel

in a straight direction unless forced off by some obstacle or distracted

January 2010
by and drawn to an attraction. Remember the height and size of your
pet, examine your nighbourhood from their perspective.


If your pet is frightened it will hide quietly, very quietly and not even
overcome its fears when it recognizes your voice, especially cats, in
particular indoor cats.
Searching your home will take longer than you think, you should
spend at least an hour with a torch looking everywhere, including
doors and cupboards that have not been open in a good while, attics
are a favorite hiding place, especially for cats.
Your garden shed and garage should also be examined thoroughly,
underneath, down the side, inside, indeed everywhere. Look in your
garden for places where your pet can be trapped, they can fit into
smaller places than you would imagine.
We get at least two callers out of every hundred calling back later to
say the pet had not been lost!
Be sure to check the following:
        • In reclining chairs — inside the ledge that supports the footrest
        when it is extended
        • In box bed spring or mattress
        • Under platform beds
        • Behind the books in a bookcase
        • Behind unopened drawers in a dresser
        • In the chimney
        • In heating ducts
        • Behind access panels
        • Behind the refrigerator

        • Wrapped in the bottom of your curtains

January 2010

One of the largest contributing factors for families not getting their
pets back is poor descriptions. Owners describe a pet as they see it but
fail to acknowledge that the casual observer will not recognise such
things as breeds specific descriptions.
Write down a description of the pet with the rest of the family, discuss
it together, decide on the best description between you, so if someone
contacts you about the cat there are no discrepancies. If your pet has
more than one colour put the predominant colours first (black, white
and brown). The ear position (especially with dogs) pointed, or flat.
The tail position, long or short coat, remember to describe it as a
stranger would see it.
Always hold back one vital detail, so if mentioned even after some
prompting you might, just might be talking about the same cat
All dogs and cats, to most people will look grey in the dark so don’t
be put off with discrepancies, its always better to go and look for

7. Leaflet drop your neighbors’

January 2010

You should first of all deliver
                                   I live at number 20 The Crescent and have lost my cat,
fliers to your neighbours,         you may have seen him before but not since Tuesday
appealing for them to look out     lunch.

for your pet and asking them to
check in their sheds and
garages to see if your pet has
been accidentally trapped.
This flyer should have more        It is common for cats to get stuck in neighbors gardens,
information than a poster; it      sheds or accidently locked in garages, so would you
                                   please spend a few minutes looking for her.
should make an emotional plea
                                   She may be frightened and not make a noise so you may
for them to do something.          have to look carefully.

It should be more of a letter      Also, if you hear a cat meowing late at night please let
                                   me know.
than the traditional flyer or
poster.                            Thanks.             Jessica            0654321 454545


Over the last few years my team has built our Animal Incident
Management System (or AIMS). It’s accessible from 7am to 1am,
365 days a year. At its core is a centralised database currently holding
over 100,000 entries and links to other registers of lost and found
In the North West of England searching for or adding your lost pet
could not be easier, simply email the details to or phone 0845 241 7253 (Local Rates

Around half the Local Authorities in the my region subsidise the cost

January 2010
of reporting lost pets and the service is free of charge. For those who
live in an area where the cost is not subsidised, the charge for
registering a lost pet is £8.99.
Like my own organization, pet search companies are regionalised,
you should find one (or more) in your region. The largest one can be
found at


Your first port of call in England should be your local council. They
keep a list of lost and found pets, especially for dogs. In your region
you will have the equivalent Local Government organization who will
employ an animal control officer, they could carry varying job titles
from dog warden to animal detectives. It is important you find their
contact details, for England, so I have placed a full list at the back of
this ebook.
They may be busy and respond to those making the biggest fuss, so
make a fuss even if they say they do not work with the type of animal
you have. They will be the best person to help you find your pet or the
most likely person to know the person who has found your pet, so
don’t be shy, make friends.

               "You own a dog but you feed a cat."- Jenny de Vries

Each country has its own pet legislation, in England it is just a dog
that is regarded as property, all other pets are regarded as being in the
care of the owner. That is why our local council wardens
predominantly only cater for dogs, but many do much more.

January 2010

Obviously you cannot leave your front door open all of the time but
you should keep it ajar as much as possible, pets always like to enter
open doors. Failing this, leave a garage or shed door open.
If your pet has gone missing it is possible that they may simply be
locked in somewhere, like a shed or garage. When looking for your
pet, if possible do it yourself, because if it is trapped in somebody's
property, they will be frightened and more likely to make a noise if
they hear your voice. Ask your neighbours to check their sheds and
garages to allow your pet to escape if it’s locked in.

11      USE SCENT

I recommend placing an item of clothing or a blanket with your own
or your pets scent on it, outside your home. It will reassure your pet if
they return and you are not at home. You might consider constructing
a makeshift kennel or shelter in your garden and leaving the gate
open, this may help to settle your pet if you are out and about
searching for them.
Many pet owners have returned home after a long, fruitless and
heartbreaking search to find their pet patiently waiting for them sitting
on an old jacket that had been left out in the garden.
Place a tray of soiled litter around the boundaries of your property;
the scent will help your lost pet to find its way home.
Spread your or your pets scent around the neighbourhood to
encourage them, rub your palms on fencing and street furniture at low

level. Consider cutting your old clothes or your pets bedding into

January 2010
small squares and leaving the pieces in places you think your pet will


There are a number of organisations and professionals in your area
that are associated with pets. You need to find out who they are, in
my area for instance we have:
                 Dog Wardens
                 Animal License Inspectors
                 Animal Health Inspectors
The RSPCA do not keep a list of lost and found animals, they
primarily promote and enforce responsible animal ownership. Their
aim is improving animal welfare in England.
However if your pet has been injured it may well encounter an
RSPCA inspector. If this is the case it will be held on their central
records and you can contact them on the cruelty and advice line 0870
55 55 999 or
Dog Wardens
Your local council employs Dog Wardens. My own team of Dog
Wardens make regular patrols and also respond to telephone calls or
letters from local residents. If they find or hear about a stray dog they
collect it in a specially equipped van. If the dog has a name tag or
microchip, the warden will return it to the owner and remind them
that their dog should not be allowed to stray. Later they will send the

owner a letter of recommendations on proper dog ownership. If the

dog cannot be identified the warden will take it to an animal welfare

January 2010
centre or dogs home.
My people are also called on to collect dangerous or abandoned dogs,
often working with police or RSPCA officers who need specialist
help. These cases could involve dogs whose owners have died or who
have been evicted from their homes. The dogs may be very upset -
and not recognise that the warden is trying to help them! They can
attack fiercely and need very careful handling. Wardens have been
known to find angry Pit Bull Terriers (which are illegal) abandoned in
empty flats.
They may have to catch the dog, using a net or special tool known as
a ‘grasper’ - a rigid metal pole with a noose at the end. They can then
push the dog into their van at arm’s length and release the noose
before closing the door. This might distress the dog but rarely causes
any harm, usually nothing more a little bleeding because the dog has
bitten its own tongue or lip.
Enforcement officers also make regular patrols. If they see an owner
making no attempt to clean up after a dog, they can issue a verbal
warning or a ticket for a fine. Officers usually try to educate the
owner first and only use the penalty tickets on a second or subsequent
occasion. They also go to particular areas following complaints that
dogs are persistently fouling. The officer may have a good idea of the
owner’s identity but they need to see it happen with their own eyes.
Wardens are also trained to write letters to dog owners and keep
detailed records of their own cases, so if necessary can refer to them
in the future.
Some of our dog wardens produce leaflets and give talks to schools
and clubs to encourage people to look after dogs responsibly.

January 2010
Animal Licensing Inspectors
Your Local Council employs ALI’s; they work for Local Authorities
ensuring all establishments comply to rules, regulations and the law in
respect to animals. They also inspect dangerous wild animals that
require a license.
It is unlikely that these officers will help with your search but some
are more amenable than others in keeping a look out.
Animal Health Inspectors
Your Local Authority also employs Trading Standards Animal Health
Inspectors who enforce the legislation that applies to farm animals.
Their duties include:
Inspecting farms, markets and vehicles
Issuing licenses and record books for the movement of livestock
Enforcing animal feedstuffs legislation and issuing ‘on farm mixers'
These officers are unlikely to be of any assistance to you.


Take the time to go to the bottom of your garden or yard at night (set
your alarm if you have to) and just listen. The number of people who
have found their cats this way is amazing. While I was writing this
ebook, a man contacted me about his missing cat. I suggested he go
out late at night and listen carefully. He did it that night and found his
cat locked in a garage 3 doors down from his home. He had pushed a
poster though the owners door but not spoken to them. The poor little

mite had been in there for 9 days... I think this proves my point .

January 2010
If you must go out and start looking at night (probably the best time)
do not go alone and there is just one main rule here be quiet. Look in
the places a cat might like to be, empty buildings, sheds, garages and
cemeteries. I have spent many hours searching for lost pets in the
cemeteries in the early morning you would be surprised what you see
in places like that at that time. Always take some dry food (don’t
shake the box otherwise you will have every dog and cat in the
neighbourhood chasing down the street after you)
I know I have done it and it's wasted time, but also take a cat carrier
with you just in case you do actually bump into the little darling.
Another little idea here if you cat is not to keen on cat baskets you
might like to take a pillow case with you. In a struggle you will find it
easier to pop the cat into a pillow case and carry it home. Not very
dignified, but practical!
And if you cannot resist the urge to call for your pet do it on the way
home. Think about it, call on the way out and your cat could end up
further away. Call coming home you are giving it a chance to meet
you, stop every now and then and give it a chance to come to you.
If you have a pet that has gone missing from somewhere other than
your home e.g. your vets or someone else's home, a tried and tested
way of finding them is to go to the place they were lost, preferably
when it is very quiet, late night or early morning and call, leave food
and wait. This might take a while so be patient and if necessary go
back and try again.
Dogs and cats are able to see much better in dim light than humans
are. This is due to the tapetum lucidum, a light-reflecting layer behind
the retina. Because it functions like a mirror, it also accounts for the
strange shine or glow in a cat’s or dog's eyes, at night.

January 2010

When a Good Samaritan finds a dog or an animal control officer picks
up your pet roaming the streets, the animal will probably end up in a
shelter or with the RSPCA. Once a pet makes it here, every hour of
that pet’s life is marked as one of its last. Most shelters only keep
stray animals for a certain period. Some shelters only hold pets for
seven days; others may give you and your pet longer. The time varies
from place to place; depending on funding, pet population and how
friendly the animal is. In my experience an animal could be the
sweetest pet you have ever met at home, but faced with the reality of
this “death row” type of situation at the shelter, may turn into a
monster. So don’t depend on your dog’s usual good nature to get him

15      THE VETS

If your pet ends up at a vet’s most likely it won’t be the actual vet
who takes the pet home. The vet probably has enough animals at
home already!
It’s most likely a member of staff who will either care for the pet
themselves or try to find it a foster home. They may, though, end up
taking your pet to a rescue shelter.
In the North West we have over 500 veterinary practices, you can find
all vets in the UK at

January 2010

You now need to consider widening your search and the size of your
search zones will largely depend upon the weather. It may appear odd
to you but we are far busier in poor weather than we are in good. This
is because in good weather people see pets outside and believe they
are fine but in poor weather they take them in for shelter.

                                  Zone four one mile
                                     Zone five three miles
                                         Zone five miles of

I estimate that ninety percent of missing dogs are found within a one
to two mile (or 20 minutes) radius of their home or from where they
went missing. If the area is rural, the lost zone is increased to about 5
miles. For cats, the lost zone is usually no more than one mile. Lost
pets are known to circle the one to five-mile radius, trying to get
I have discovered that there are six major factors that influence the
distances that lost pets travel: Its temperament, the circumstances

arising to the way it got lost, the weather, local terrain, appearance of

your pet, and population density of the area it is lost in.

January 2010
The type of adventure your pet has away from your home during its
time lost is largely determined by its personality. Well socialised pets
will have a far better time than an introvert or an animal with a
nervous disposition.
If you are looking for a dog, it helps to think like a dog when you
consider where to start your search. Dogs are pack animals so they
may seek out other dogs for security. If you see a pack of dogs in your
area, they may lead you to your lost pet.
Strays often frequent the same ground and use the same cover, so
your pet may do the same.
The three most common reasons why dogs become separated from
their families are opportunistic journey, wanderlust, and blind panic.

Opportunistic journey is when a gate or door is accidentally left
open. While some dogs will remain in their yards or at their homes,
most simply can't refuse the temptation to explore when presented
with the opportunity. Although these dogs might not actively attempt
to escape, their noses just lead them on a journey that can take them
miles away from home.

Wanderlust is a common problem in intact male dogs of any breed as
well as certain breeds like hounds. These dogs will actively attempt to
escape by climbing, digging, or wiggling to escape. They will also
bolt out a door or pull to get away from their handler if the
opportunity presents itself. Wanderlust is responsible for the
displacement of many dogs and a major contributing factor to the
stray populations in our shelters.

Blind panic is a situation in which the "flight" instinct (from the

hardwired "fight or flight" response to stimuli) kicks in and a dog runs

away in panic. This can happen for three reasons: skittish

January 2010
temperament, loud noises (thunder, gunfire), or traumatic incident
(involved in car accident etc). These dogs are the most difficult to
catch since they will travel far, travel fast, and avoid human contact,
even their own family!
If your pet is a cat
In all likelihood, the owner of indoor-outdoor cats will eventually face
the sorrow of it going missing. However, the chances (for good or
bad) are that your cat did not run away. Cats are very territorial, even
if they’re neutered. They tend to stay and defend their territory, if
threatened by a cat that is bigger and meaner, but usually will prefer
to seek safety indoors rather than running off.
The chances are that your cat is still close by or it has been
unwillingly (or unintentionally) taken from the area.
In general, any cat that finds itself in unfamiliar territory is a
displaced cat. The majority of these cases involve indoor-only cats
that accidentally escape. However, outside cats become displaced
when they escape from their carrier while at the vet's, escape from a
car whilst traveling or following an accident. I've even discovered that
some outdoor cats can become displaced when they are chased from
their territory, ending up hiding a few houses down in a neighbour’s
garden, yet too disoriented and afraid to come home! In these
circumstances, even though the cat is technically an "outdoor/access
all areas cat," it is a displaced cat.
When an indoor-only cat escapes outside (or when any cat is
displaced into an unfamiliar area), the cat is most likely hiding in fear,
usually near the escape point. That is because cats are territorial and
your cat's territory was inside of your home. Once a cat is in
unfamiliar territory, it seeks shelter because it is afraid. Cats that are
afraid (and cats that are injured) will look for somewhere dark and
quiet and they will not meow! Meowing would give away their
location to a predator.

Their behavior has nothing to do with whether the cat loves you,

January 2010
whether it recognises your voice or can smell you. It has everything to
do with the fact that a frightened cat will hide in silence!
The best way to recover your lost pet is to get others involved in your
search. After all, you can’t be out combing the streets, 24/7. Most
likely your employer won’t be too understanding if you say that you
want to take off a week to find a lost pet, unless it’s a film star.
So who do you ask to join your search? The answer is literally
everyone. You never know who will have a soft spot for pets that are
lost, until you ask them.
Here’s a list of people you could ask to help you.
               • Family, cousins, aunts and uncles
               • Friends
               • Neighbours
               • Local schools
               • Vets
               • Local shops
               • Restaurants
               • Petrol stations
Ask everyone, workers in the area, postmen, paperboys, taxi drivers,
in short, anyone and everyone…
Talk to everyone you meet and ask them if they’ve seen your lost pet.
If they say no, don’t get frustrated, don’t let it get you down. All you
need is one “Yes”. Remember that most people don’t find their lost
pet for one main reason: they give up too soon. A recent picture of
your pet will help too.
Dogs and cats turn in circles before lying down because in the wild
this instinctive action turns long grass into a bed, so look out for
flattened grass where your pet may be using as a temporary home.
Also look for chewed litter where your pet may have been foraging

for food.

January 2010
17      POSTERS

Posters are the best bet if you want to bring your lost pet home.
We’ve had great success with poster campaigns. It’s also worth
remembering that whatever your own feeling on the matter, some
people are motivated by rewards. If you’ll be offering a reward,
decide on how much you can afford. If you don’t have the money,
then don’t offer a reward. Don’t “beat yourself up” about it if you
can’t afford to offer a reward. Simply put your faith in the
professionals, Good Samaritans, people in the community and prayer,
to bring your little lost one back home. Some pet insurance companies
will cover the cost of a reward, check your policy.
Hopefully people will want a poster or
flyer for their house, car or shop
window, so make sure you have
                                               Lost Brown
enough. Remember that you’re going
to need to cover the entire area, from            Dog
one to five miles around from where
the pet went missing.
There are a few simple rules in
designing posters... 1-5-50
1 Always have a picture of the lost
pet on your flyer, when you renew it
try to use a different photo.                    Red collar
                                            Lost last Monday in the Bolton Area
5 Use no more than five words in                  Telephone 07986 675432
large text. If someone sees the dog or
cat they can return to the poster to get your phone number from the

smaller wording.

January 2010
50 Put up fifty flyers.

        Circulate them everywhere:
                  Bus stops
                  Car parks
                  Cash points
                  Chip shops
                  Hair dressers
                  Play grounds
                  Post Boxes
                  Road crossings
                  Telephone boxes
                  Traffic lights
                  Train stations

If someone is tearing them down, replace them. They will some get
tired of their stupid games and give up.
You should laminate them. Buying a laminator from your local
supermarket will be a good investment or alternatively call in to your
local stationary suppliers and they will do the laminating for you.
Producing your leaflet in varies sizes is always a good idea as
different people may want differing sizes, for example newspaper
shops normally only want post card size and people are more likely to
keep business card sized flyers in their pockets. You would not
believe the number of animals we pick up and the finder tells us they
knew someone was searching for the pet but can’t find their phone

number now!

January 2010

Rarely will your lost pet story be “good enough” to make the regional
news. If your pet is a bit of a celebrity, your local TV stations will
possibly cover the story. If you can get a TV personality to cover your
story, it’s the best way forward. But don’t count on it.
The good news is that there are some local radio stations that make
announcements about lost pets, especially in smaller towns. However,
if you aren’t familiar with them, now is not the best time to start
listening to the radio to find out which DJ will talk about your little
lost Lilly. Ask your friends if they know of any radio stations that
make this kind of announcements. If they don’t know any, move on to
the next step.
Take advantage of the lost and found adverts in your local newspaper.
Place a 'lost dog' ad as soon as possible, and be sure to check the
found column daily in case your pet has turned up.


There are a number of rescue centres across the North West ranging
from those operated by national charities to those doing what they can
to help from their homes. Normally your pet will not arrive at a rescue
centre until at least 48 hours after going missing.
You should make a list of all rescue centres in your area, but do not
rely on phone calls to find your pet, they are usually very busy and the
person answering the phone often does not know everything they
have received, or as I have said earlier descriptions of the same
animal vary. Always visit, I know it’s a drag but it’s the only way, I
would visit at least once every five days.

You should make a list of all of them so you keep a record of when

January 2010
and where you have visited, its very easy to get confused. I have
placed a list of all those in my area at the back of this ebook, your
own list should be equally as long.
Breed Rescue Centres
Nationally there are many breed specific rescue centres operating,
generally through breeders or those with an interest in a specific breed
of dog/cat or type of bird. Often pedigree dogs will be taken to these
types of centres for rehoming.
It is unusual for pets to arrive at breed rescue or specialist rescue
centres in less than seven days of going missing.
Cats Protection League
Formed in 1927, Cats Protection has grown to become the UK's
leading feline welfare charity. They rehome and reunite 55,000 cats
and kittens every year, through a network of over 250 voluntarily run
branches and 29 adoption centres. The North West centres are:
St Helens, 100 Chester Lane, St Helens, Merseyside, WA9 4DD. Tel
01744 817718 email:
Warrington, Slutchers Lane, Bank Quay, Warrington, Cheshire,
WA1 1NA. Tel 01925 411160 email:


January 2010

Whether you’re enjoying good times or going through bad times,
there are always criminals who believe they can scam others or make
a profit from your misfortunes. As the owner of a lost pet, you are a
target for these criminals. A common scam is where a caller reports
that he or she has your pet and wants you to send the reward money
first before you have a chance to even hold your pet in your arms.
Don’t fall for it! Always arrange to meet someone in person, and
preferably near a police station.


I regularly find that the level of human-animal bond (HAB) will
influence the recovery prospects of a lost pet. People with a strong
HAB will go to extremes to find their lost pet. They will tirelessly
visit all the local shops, post flyers, and contact rescue centres whilst
maintaining a full-time job and other family commitments.
People often behave in ways that actually inhibit their chances of
recovering their lost pets. Some develop a “wait and see” approach
(believing their pet will return home, like Lassie). By the time they
start actively looking, those vital first few hours, during which they
might have located the pet (or found witnesses who had seen the pet),
are gone.
Others develop “tunnel vision” and fail to find their pet because they
focus on the wrong theories. They might assume, for instance, that
their pet was stolen and sold for research when, in fact, their pet may
have been rescued and put up for adoption through a local rescue
centre. They experience “grief avoidance” and quickly give up the
search because they really believe they will never see their pet again.

Some are often discouraged by others who tell them “It was just a

pet” and “You’ll never find your pet.”

January 2010
My advice is to ignore the skeptics and unconcerned, the more effort
you put in the greater the chances of you finding your pet. If you’re
questioned, quote the Cheshire cat from Alice in Wonderland "You
can't help that. We're all mad here."

         "He is your friend, your partner, your defender. You are his life,
         his love, his leader. He will be yours, faithful and true, to the last
         beat of his heart. You owe it to him to be worthy of such
         devotion." – Unknown

Place a small amount of the food your pet usually eats and water
nearby, but be aware that other animals will eat it. Try not to attract

Car appeal
Recovering a lost pet is all about launching a very visible marketing
campaign. Appealing for help using your car is a process of using
florescent window markers to draw attention to the loss of your pet as
you drive through your community. Placing a florescent message on
the back of a mobile billboard (the back window of a car) has already
proved to be a very effective method for recovering lost dogs. This is
an easy and inexpensive technique that you can try to help you
recover your lost pet!

January 2010
There are a few places on the internet; I find the main ones are:

You tube
Often people post helpful hints these are a couple I have found:

For children Arthur's lost dog

Search dogs
I have known owners who have access to people who have search
dogs, to try and use them to track down their own pets, mainly
without success. This is partly due to the time between loosing the pet

and the tracker dogs participation. It’s not so much that the scent has

January 2010
gone but it has been contaminated by the scent from other animals.

Pet shows
In my region there are an outstanding number of pet gatherings each
month, from championship shows to fun pet gatherings. These are
good places to circulate and let people know about your lost pet. Take
plenty of posters or flyers of different sizes both to display and for
people to keep.

Other urban animals
Out in your region there will be other animals that will compete with
your pet for shelter and food, even some that will threaten the safety
of your pet. In my region the biggest concerns is urban foxes. They
will not bother a fit cat although some rural foxes have been known to
attack a cat but that is rare. I have seen a fox the size of a large dog go
out of it's way to avoid a domestic cat, so don’t get paranoid about
scare stories about foxes attacking cats.
Urban foxes in England

I have found that a microchip is a very effective tool in helping
reunite lost animals with their owners. A tiny microchip, the size of a
grain of rice, is inserted under the animals skin between the shoulder
blades where it will sit painlessly for life. It cannot be seen or moved
but it means that if you do lose your pet you have greatly improved

your chances of getting him or her back. However your lost pet has to

January 2010
be taken to someone with a microchip reader, like one of my wardens,
Often this doesn’t happen or when it does it’s usually only after days
of being found.
A scanner is used to read the information on the microchip. Vets have
scanners and our dog wardens carry them in their vans. It will ensure
that if your pet is found they will be able to contact you to let you
know where your pet is. However, very occasionally a scanner may
not work so it is very important to remember to always keep a collar
and tag on your pet as well - just in case your pet is one of the very
few whose chip can’t be read.
My people can visit most areas and microchip your pet for just £20,
call us to see if we can help you.
Also ensure that you have updated their ID tag, and if you have had
your pet microchipped make sure they hold any new details at petlog or telephone 08444633999


January 2010
   My story

   I met Sandy in 1995, it’s an old story but one I still tell with fondness.
   Sandy is a Chow Chow, if you are not familiar with this breed of dog,
   they are an alert breed that requires regular, but not strenuous, outdoor
   activity. They do not do well in hot humid weather. His needs are best
   met with casual morning or evening walks in warm weather or several
   short play sessions throughout the day. The smooth type coat needs
   brushing regularly once weekly; the rough type needs brushing every
   other day, and daily when shedding – Sandy was the rough coated
   Chow Chow’s are described as dignified, even lordly, he conducts
   himself with reserve. He is not very demonstrative, even with his
   family, and can be somewhat suspicious of strangers. He is
   independent and stubborn.
   True to form Sandy was typical of his breed, even down to breed
   hereditary faults, the one of cataract’s, giving him poor eyesight.
   Like a lot of lost pets I came across Sandy without any report of a
   missing chow chow. He was deeply suspicious not only of me but all
   humans. I circulated fliers in the area I had seen him asking for reports
   and information, indeed asking if any one had lost a chow, I received
   lots of good information but no prospective owner came forward.
   The reason I am telling you this old story is because it took me the
   longest time – ever to rescue a dog – It was 143 days before Sandy
   was in care. That is 143 days from first seeing Sandy to settling him
   into a nice warm environment. It did not help my cause that it was the
   height of summer and most of Sandy’s sightings were early morning
   or late evening.
   Being a dog that needed combing everyday and shedding, he was in a
   poor state just after fourteen days, I never found out where he was
   living but I can tell you that courtesy of the Chow Chow rescue he was
   rehabilitated and rehomed with a family in the south of England.

January 2010

Once you have found your pet reintroduce them into your home as if
it was the first time, keeping them safely in a room out of harm's way;
give them their possessions and let them explore new smells as they
wish in their time. Try to keep your pets enclosed and only let them
out when all doors and windows have been shut and you are in a
position to give them some TLC and introduce them back into the
home. Ensure that you give plenty of cuddles and play time. If you
have a dog, take him for a walk as soon as is practical: all this is so
important and will help your pets to accept their home once again.
After a few days or so, it will be fine to wash the bedding, once they
have become used to new smells and have explored inside
sufficiently. Pets also are more comfortable with routines, so try to get
into your normal routines as soon as possible. Ensure that this starts
immediately when it comes to feeding and exercise.
Cats will explore and rub their own scent around the house, and as
they do this their feelings of security will increase. To help this
process you can rub a soft cloth gently around the cat's face and then
dab it at their height around the rooms. Repeat this as much as you
feel necessary, slowly widening the areas so that before they start to
explore outside they are comfortable and secure in their new home. If
you have an indoor cat, it may be more difficult for them to adjust.
Ensure that you introduce them to the home slowly; one room at a
time and with lots of reassurance.
Most pets, especially cats, can be very territorial and nervous after an
adventure. It is essential that you keep them inside for a couple of
weeks and slowly introduce them to the outside world, staying outside
with them at first. Only when you are happy they are properly settled
once again should you allow them to come and go as they please. The
first time you let them out make sure it's a quiet time. Ideally do so
when they've been not been fed for a few hours so that they are
hungry; when you want them to come back, use a sound like tapping

the bowl, or one that they recognise. Time this appropriately whilst
under supervision too. Repeat it if necessary, leaving them out for a

January 2010
little longer each time.

With dogs, always check the outdoor area is secure, so that they can
roam in safety. You may find that accidents happen, so try not to
make a fuss or punish them. Always praise them when they go
outside. To help your dog settle better, take them for lots of walks and
reintroduce them once again to your locality.


Pets do not live as long as humans, as a pet owner we all will
encounter tragedy and personal loss at one time or another in our
lives. We will be overcome, confused or defeated about ourselves.
If you are going to find your lost pet, in all likelihood it will be within
twenty eight days of losing them. As I have said, I have heard stories
of dogs traveling great distances over long periods of time.
Unfortunately these cases are rare and at some point you will have to
resign yourself to the fact that your pet is not returning home.
It’s what we call closure and the point of closure is personal to
everyone but I find that most pet owners decide on a certain date to
stop looking. At the end of the month or after a certain time period
has passed. Most people chose a birthday, bank holiday or some other
significant date.
You can be reassured that nine out of ten of lost pets find new homes
with loving owners, very few stories have a sad ending. You will have
to accept that your pet has found a new home or has died, either way
the loss is yours and there comes a time to say goodbye.

I found this music on youtube, the music by Jem. "missing you" I

January 2010
hope you like it! I did
Pet Bereavement Support Service
Having lost a pet who had gone to a new home or has died, you will
feel the same sense of loss. Sometimes it helps to share your feelings
with someone who knows from personal experience how distressing
the loss of a pet can be, and who will listen with compassion and
without judgement.

I have found the Pet Bereavement Support Service (PBSS) very
helpful to some people. In England we have a number of charities
who offer support, no doubt you will have one in your area. Ours is a
telephone helpline and email service that offers support to bereaved
pet owners, through a national network of trained volunteer
                 Telephone: 0800 096 6606
                 (seven days a week 8.30am-8.30pm)

If you are saddened and dejected at losing a beloved pet, you will find
a sympathetic ear, understanding and support.

I believe that bereavement in children too often has been trivialised or
given inadequate attention. We are so involved with our own adult
world of complexities and learned associations that we tend to lose
some perspective on how and why children feel grief for a lost pet.
We too often presume that it is advisable to shelter them from this
“grown-up experience” which we find to be very upsetting, this is
absolutely the wrong approach.

If children are old enough to reason, then they sense very accurately

January 2010
when they are being left out of important discussions about things that
concern them. The death of a child’s beloved pet matters a great deal
in his or her young life. How this is handled now will remain with the
child for the rest of their life.
The death of a family pet is often the first death experienced by a
child. Children naturally develop strong attachments to companion
animals, relating to them as siblings, playmates, confidants and even
imaginary protectors. Although children experience grief differently
to adults, they do grieve. They need support and guidance to
understand their loss, to mourn that loss, and to find ways to
remember and memorialise their deceased loved one. Children look to
us for guidance in word, as well action.

      "Children and dogs are as necessary to the welfare of the country
      as Wall Street and the railroads." - Harry S Truman

Pet Heaven
The loss of my pet just opened up all these questions in my head. Is
there an afterlife for animals? Where is he in the afterlife? How is he
doing? Does he miss my family and I... because I miss him so much
and hope that, wherever he is in the afterlife, he isn't lonely.

   "You think dogs will not be in heaven? I tell you, they will be there long
   before any of us." - Robert Louis Stevenson

Can you imagine a heaven without pets? Is there is a very special
place where beloved pets go after they die? Is there a place where
there are trees, grass, lakes, and everything they love? A place where

they can play, eat and sleep, even better than they did, before they

January 2010
died. A place where there is no pain, no worries or dangers of any
kind to trouble or threaten them. A place where the only joy missing
is their much loved human companion, you.
However it has been suggested that a newly discovered chapter in the
Book of Genesis has provided the answer to "Where do pets come


January 2010
       Adam said, "Lord, when I was in the garden, you walked with me every day. Now I do not
       see you anymore. I am lonesome here & it is difficult for me to remember how much you
       love me."

       And God said, "No problem! I will create a companion for you that will be with you forever
       & who will be a reflection of my love for you, so that you will love me even when you cannot
       see me. Regardless of how selfish or childish or unlovable you may be, this new companion
       will accept you
       as you are & will love you as I do, in spite of yourself."

       And God created a new animal to be a companion for Adam. And it was a good animal. And
       God was pleased. And the new animal was pleased to be with Adam & he wagged his tail.
       And Adam said, "Lord, I have already named all the animals in the Kingdom & I cannot
       think of a name for this new

       And God said, " Because I have created this new animal to be a reflection of my love for
       you, his name will be a reflection of my own name, and you will call him DOG."

       And Dog lived with Adam & was a companion to him & loved him. And Adam was comforted.
       And God was pleased. And Dog was content & wagged his tail.

       After a while, it came to pass that Adam's guardian angel came to the Lord & said, "Lord,
       Adam has become filled with pride. He struts & preens like a peacock & he believes he is
       worthy of adoration. Dog has indeed taught him that he is loved, but perhaps too well."

       And the Lord said, "I will create for him a companion who will be with him forever & who
       will see him as he is. The companion will remind him of his limitations, so he will know that
       he is not always worthy of adoration."

       And God created CAT to be a companion to Adam. And Cat would not obey Adam. And
       when Adam gazed into Cat's eyes, he was reminded that he was not the supreme being.
       And Adam learned humility.

       And God was pleased.
       And Adam was greatly improved.
       And Dog was happy.
       And the Cat didn't give a hoot one way or the other.

January 2010
Arriving at a decision
Of course not all lost pets return to us in full health, some are injured,
especially those with no road sense who suffer road traffic accidents.
You may be forced to consider euthanasia, literally, a “gentle and
easy death”. It’s something that no pet owner likes to dwell on, but
sadly it is a reality that many pet owners eventually have to face.
Taking responsibility for a pain free, peaceful death is sometimes the
kindest thing an owner can do for a much loved pet.
Talk it over with your veterinary surgeon and your family and friends.
Questions to think about include:
    • Can your pet eat, drink, sleep and move around reasonably
    • Does he or she respond to your presence and greet you?
    • Does feeding time attract interest?
Persistent and incurable inability to eat, vomiting, signs of pain,
distress or discomfort, or difficulty in breathing are all indications that
euthanasia should be considered. You and your family know your pet
better than anyone else, so try to make a reasoned judgement on his or
her quality of life. Your vet will help you with this and will often
make a recommendation. If you are hoping for an improvement in
your pet’s condition, setting a time limit may be a sensible option.
Sadly, few pets die peacefully in their sleep at home. Most reach a
point when their quality of life is unsatisfactory, and a decision for
euthanasia has to be made.
Living with a chronically ill pet can be emotionally (and financially)
draining. Often there is a substantial time commitment involved in
providing the care. Not every owner is able to cope and, if there is no
chance of a recovery and you are unable to give your pet the degree of
care needed for a comfortable life, it may be better to opt for
euthanasia. With very unwell animals there is the possibility of a
sudden and unpredictable deterioration.
Sooner or later, as pet owners, we all have address these issues. The

oldest reliable age recorded for a dog is 29 years, 5 months for a

January 2010
Queensland 'heeler', called Bluey in Victoria, Australia. The average
dog lives to around 12 years of age. The oldest cat to live was 34
years and one day old, a tabby from England But the Guinness Book
of World Records confirmed that Granpa, who appeared in the March
1997 Cat Fancy centrefold, was the world's longest-living cat.
Granpa, who died on April 1, 1998, lived to be 34 years, two months
and four hours.
Rabbits live an average of six years. However, with good care a life
span of ten years is not unusual, however smaller animals such as
hamsters have a short lifespan of just twelve to fourteen months. Fish
are unusual. It depends upon the species... they can live anything from
one to one hundred years.


If you are unfortunate enough not to be reunited with your lost pet, then
you may want to consider befriending another animal. If you understand
and accept the responsibilities of pet ownership (feeding, exercising,
grooming, healthcare), there is not much of a downside. You may have to
race home to feed or walk your pet or arrange for someone else to do it,
but these are minor problems.
Pets usually have shorter lives than humans. Therefore, unless we are
“old”, our pet may well die before we do. We must be prepared to adjust to
the loss and to make arrangements for our pets if we move or pass away
first. Unfortunately, many wonderful pets are put to sleep when their
owners have not left instructions for their care.
The most frequent problem pet owners have is finding someone to care for
their pet when they are away. Make sure you will always have someone to

care for your pet if you go on holiday or away for any reason.

January 2010
The most important factor to consider is identifying and understanding the
needs of a pet animal. How much care does it require? What sort of diet
does it require? What are it’s housing and temperature requirements? You
should also ask yourself “why do I want a pet?” Is it a companion you
require or something to care for? You need to evaluate your living space.
How much room do you have? Will your choice of pet be compatible with
your lifestyle? Have you enough money in your budget to afford ongoing
and any veterinary or emergency costs?

If you are part of a family, each member should decide, and agree
realistically, how much responsibility and time they will have to spend
with the pet. Another consideration is the medical history and fears
(especially allergies) of everyone in your household or regular visitors.
If you live alone, this task is, of course, a lot easier. Sixty per cent of single
people in my region buy a pet for companionship, 39% of them have
replaced their partner with a pets. I suspect the numbers in your region are
not that different.

Before you choose a pet, do your homework. Find out what the animal and
breed you are considering is like. Investigate breed-specific behaviours.
This is really important with pet animals that have been bred over the
centuries for certain characteristics.
Dog ownership in the North West is highest among families and

people between thirty five and sixty four years old.

January 2010

People acquire pets from many different places but in my own area
we tend to get them from people we know. And then there are the
rescue centres, this is probably a reflection of the friendly disposition
and social nature of us “Northerners”.
                5                                          Series1

The "Homeless" Message
Some of the primary messages the animal welfare industry have sent
out in the past years have promoted the words "homeless,"
"abandoned," "dumped," and "feral." People hear messages that
thousands of "homeless" animals are "abandoned" or "dumped" every
year. They tend to leap to the conclusion that the pet they find
wandering along a road was "dumped" and is "homeless", rather than
considering that it could be a much loved pet who is simply lost.
Someone who believes that a pet was dumped is more likely to adopt

it, rather than attempt to find its owner. Are some dogs dumped? In

January 2010
my experience YES! Are most of the loose dogs running around in
our neighbourhoods there because they were dumped? In my
experience NO! In order for most of the loose (found) pets to be
unwanted, “dumped or abandoned”, we'd need to have hoards of
people lining up every day just to dump all these dogs! How likely is
In reality, people show up at animal shelters every day to report that
their pet has escaped and is lost. The number of loose (found) dogs
that end up in shelters, rescue groups, or that are self-adopted is
simply too large when compared with the number of people who
"dump" or "abandon" pets and much more comparable to the number
of lost pets that are never found by their families.
There are lots of ways to find a suitable pet. I think rehoming is the
best one, not least because these pets are the lost love of a caring
owner. Rehoming centres will work with you to match your needs to
the needs of the animal. I know that choosing the pet that’s right for
you leads to happy people and happy pets.
Whilst our larger charities are well known, we have many smaller
rescue organisations, often operating on a very tight budget, but still
doing a great job. Not all the smaller organisations have websites but
where details are available I have included them. Naturally the larger
organisations, such as Dogs Trust, Manchester Dogs Home, the
RSPCA all have websites.
Smaller dog rescues are usually run by volunteers and many may not
have dedicated facilities. All would like to hear from potential
adopters but please contact them before visiting their listed address in
case an appointment is necessary. The larger centres are usually open
most days, including weekends, but check first.

January 2010

In recent years we have seen a growth in “puppy farms”, probably
because of the huge profits that can be made from such activities. I
urge you not to buy from these places. A puppy farm is hard to define,
since it could be any size, any location and there could be any number
of dogs involved. It doesn’t have to be on an actual farm. A puppy
farm can also have a license and sell puppies that are registered with
the Kennel Club and come with ‘pedigree’ certificates.
The best way to describe a puppy farm is a place where puppies are
bred, purely as a way to make money, without any regard for the
welfare of the dogs involved.
Since responsible breeding is an expensive business, puppy farmers
will cut as many corners as possible so that they can make the
maximum profit. They don’t care about the suffering or if a few
puppies die in the process.
Cost cutting on puppy farms can include:
    • Breeding from bitches too often
    • Breeding from bitches who are too young
    • Cramming dogs into unsuitable kenneling
    • Feeding only enough for them to survive and breed
    • Not providing proper vet care or vaccinations
    • Selling pups when they are still too young to leave their
If you buy from one of these places, you could easily end up with a
puppy with physical defects, severe parasite infections, hereditary
diseases and/or behavior problems. In the worse cases puppies can die
within days from serious illnesses such as parvo virus, distemper or
gastroenteritis, leaving you with nothing but a big vets bill.

January 2010
How can you tell if a puppy is from a puppy farm?
It’ll be pretty obvious from the conditions if you walk into a puppy
farm. Puppy farmers usually sell to dealers, who will sell the pups on,
either through newspaper adverts, websites or to pet shops. You can’t
ever be sure that a puppy sold in either of these ways came from a
puppy farm or not. So to be sure, don’t buy from a pet shop, or from
anyone advertising several breeds of dog. This is not as common with
cats, as only 10% are pedigree, compared with 75% of dogs.


Shocking statistics in 2009 showed that two-thirds of all dog fighting
reports received by the RSPCA, are now directly connected to youths
using their dogs as weapons in streets and parks.
Sixty-six per cent of calls to the RSPCA about dog fighting last year
related to instances where youths were reportedly fighting their
animals in public places. This compares with 37% in 2007.
The worrying rise in reports of impromptu public scraps and ‘rolls’
saw 188 people contact the RSPCA in 2008, compared with 132 the
previous year. In 2004 they received just twenty four calls about dog
fighting. The figures tie in with the increasing trend amongst
teenagers and young males for using stereotypically macho type dogs
as weapons of intimidation in urban areas of England.
When looking for a missing dog or even getting a new one you need
to be aware of dangerous dogs. It’s not as straightforward as you may
imagine. In my region we have had the two most traumatic stories of
status dogs killing young children in the past two years. Following
these incidents and other appalling attacks on children by dangerous

dogs, extra vigilance is essential.

January 2010
If you suspect someone owns, or is breeding, a dangerous dog you
should report your concerns to the local police.
Status dogs are not a new concept; there have always been around.
For centuries the Royal family have owned status dogs. People who
have pedigree toy breeds are also involved in the 'status dogs' culture,
but look around, certain breeds of dog, such as bull terriers are on the
increase. I have noticed that a good deal of inaccurate media coverage
is aimed at “Bull” types of breeds, nevertheless as with all breeds,
care needs to be taken around these types of dogs.
I am aware that some people accidentally purchase a banned breed of
dog and it’s no surprise. If you are concerned that your dog may be
“of type” then contact me or my people and we will give you some
Dogs from the same litter
                                               RSPCA Chief Inspector Scott
It is recognised that dogs born in the same    said that in many
                                               circumstances, gang members
litter can differ in both characteristic and   who bought large dogs used
                                               them for fighting.
conformation. However it has been
established that in a single litter it is      "People are buying them as
                                               status symbols," he said. "It's
possible to have one Pitt Bull or fighting     more difficult for them to
dog, but the remainder of the pups are not     carry arms like firearms and
... how mad is that?
                                               If they are stopped with these
                                               they are in trouble, but if they
                                               are stopped with a dog they
                                               can get around it.
The introduction of the Pet Travel Scheme
has increased the need to provide guidance     They are used as a status
                                               symbol - to show they're tough
to people. I have published an ebook on        because they've got a big dog.
status dogs, it can be found at                But they are also being used in
                                               street crime to intimidate                           people."

January 2010
Quite often the traits of these dogs are very high energy levels, tunnel
vision especially when looking for, or playing with a toy and a
capacity to run themselves to the point of exhaustion. They have a fast
arousal tendency, moving quickly from docile through placid, on to
hyper activity levels.
Most dogs are well-behaved, well-socialised and reasonably trained
but it’s those dogs that come from an inexperienced background with
unsocial surroundings and incompetent handlers that are
psychologically affected the most. Like humans, these dogs can be
,and often are, conditioned to behave badly.
So please be careful when searching for a dog or getting a new one.


Pet insurance companies that will insure your pet, include Petplan
who specialise in insurance for domestic pets. Petplan was one of the
first companies to enter the market back in 1976, and still leads the
way. Over the last 30 years, millions of pet owners have chosen
Petplan to look after their pets, and their pockets, helping them with
the cost of veterinary care when things go wrong.
There are now a large number of insurance companies offering such
policies including all of the main supermarket chains.
The most obvious benefit of pet insurance is that it provides a level of
cover for vets fees, should your pet become ill or have an accident.
There are other benefits. One of the most important of these is public
liability cover.
Other benefits may include boarding cover if your pet has to be

housed when you are ill. There is also usually cover for the cost of

January 2010
advertising and offering a reward if your pet goes missing and you
may even be covered if you take your pet abroad.
But pet insurance offers a bewildering choice with 60 or more
providers, so what should you look out for to ensure you get both the
best deal and the best cover?
Here are just a few things to look for...
    1. Do you want a lifetime policy or one that will only cover a
       condition for up to 12 months? The 12 month policy will be
       cheaper but you'll be on your own if your pet needs treatment
       for several years if it gets an ongoing condition such as diabetes
       or arthritis.
    2. What happens when your pet gets older? Will the insurance
       company abandon you when your pet reaches 8 or 10 years old
       or will they continue cover for life? You must find out at the
       start as you may not be able to get cover elsewhere later.
    3. If you want to insure an older pet for the very first time will the
       pet insurer take you on? There are a few companies who
       will, including Animal Friends Pet Insurance.
    4. If you have several pets will you get multi-pet discounts?
    5. If you make a claim will your premiums automatically go up?
    6. Can you spread your premium over 12 months with interest free
       direct debits?
    7. Will you be caught by "cheap" introductory offers - e.g. 10
       months cover for the price of 12 - only to find you premiums
       soar in subsequent years?

January 2010
Rescue centres in the orth West
Cheshire Dogs Home
225 Knutsford Road, Grappenhall, Warrington WA4 3JZ Tel: 01925
269500 Fax: 01925 269500

Phoenix Dog Rescue
c/o Rose Tree Farm Boarding Kennels,
Widnes Road, Cuerdley, Warrington, WA5 2UR
Tel: 07909 718324
See current dogs in need of homes here:

RSPCA Altrincham Cheshire Branch
Tel: 0161-286-2503 Email:
RSPCA Macclesfield, S.E. Cheshire & Buxton Branch
Tel: 01625 669620 Email:

RSPCA Wirral Animal Centre
Cross Lane, Wallasey, CH45 8RH.
Tel: 0151 638 6318

RSPCA Stockport, East Cheshire & West Derbyshire Branch
Tel: 0161 221 0523

January 2010
Tameside Animal Shelter
Raglan Street, Hyde, SK14 2DX
Tel: 0161 368 3511.

Windyway Trust
Windyway Head Farm, Buxton Old Road, Macclesfield, SK11 0AP
Tel: 01625 422246


Animal Concern Cumbria, South Lakes Branch,
Postal address: Grassgarth, Lyth Valley, Nr Kendal, LA8 8DG
Tel: 015395 52150.

Animal Rescue Cumbria
The Wainwright Shelter, Kapellan, Grayrigg, Nr Kendal
Tel: 01539 824293
Greater Manchester
Bolton Destitute Animal Shelter
1 Northolt Drive, Great Lever, Bolton, BL3 6NJ
Tel: 01204 526486

Manchester and District Home For Lost Dogs
Crofters House, Moss Brook Road, Harpurhey, Manchester M9 5PG
Tel: 0161 205 2205 or 0161 205 7136.

January 2010
Millstream Animal Shelter
Millstream Lane, Clayton Bridge, Manchester M40 1QT
Tel: 0161 6834194.

Pike View Animal Rescue
Heaton Farm, Middleton, Manchester, M24 4RP
Tel: 07740 174 604

Prevent Unwanted Pets (PUP)
Leigh, Lancs
Tel: 01942 671612 Email:

RSPCA Manchester and Salford Branch
565 Wilbraham Road, Chorlton, Manchester, M21 0AE
Tel: 0161 8820680

RSPCA - Stockport, East Cheshire and West Derbyshire Branch
Tel: 0161 221 2607

RSPCA Tameside and Glossop Branch
c/o Volunteer Centre Tameside, 95-97 Penny Meadow,
Ashton-under-Lyne, OL6 6EP
(Dogs in the care of MyPetStop Kennels, Parkway, Denton,
Manchester M34 3SG. Tel branch: 07050 264 531 for appointment.)

RSPCA Animal Home
1 Red Cross Street, Rochdale, Lancs OL12 0NZ
Tel: 01706 645000.

January 2010
RSPCA John MacDonald Animal Centre
2la Rhodes Bank, Oldham, Lancs OL1 1UA
Tel: 0161 624 4725.
Animal Care
Blea Tarn Road, Scotforth, Lancaster LA2 0RD
Tel: 01524 65495 Fax: 01524 841819

Animals in Distress
Leach Farm, Swaindrod Lane, Blackstone Edge,
Littleborough, Lancs,
OL15 0LE Tel: 01706 371 731
and Pennisfield Farm, 55 Silver St, Irlam,
Manchester, M44 6HT Tel: 0906 680 1215

Bleakholt Animal Sanctuary
Bury Old Road, Edenfield, Ramsbottom, Lancashire, BL0 0RX
Telephone 0844 257 041, Fax 01706 822812

Burnley Dog Rescue
Joan Taylor 01282 605062
Pat Lawler 01772 792768

January 2010
Hyndburn stray dogs in need
Aspen Valley Kennels, Lower Aspen Farm, Oswaldtwistle
Accrington, BB5 4NY 01254 871913

RSPCA Harold Hallwood Home for Animals
Slutchers Lane, Bank Quay, Warrington, Lancs WA1 1NA Tel:
01925 632944.

RSPCA Longview Kennels
Division Lane, Marton, Blackpool, Lancs FY4 5EB
Tel: 01253 763991.

RSPCA Animal Shelter
Nearer Holker House Farm, Altham, Huncoat, Nr Accrington, Lancs
Tel: 01254 231118.

RSPCA Animals' Home
Slack Cottage, Ribbleton Avenue, Preston, Lancs PR2 6QL
Tel: 01772 792553.

RSPCA Southport Birkdale and District Animal Shelter
New Cut Lane, Birkdale, Southport, Lancs PR8 3DW
Tel: 01704 567624.

January 2010
Haverigg Lane, Lancaster, LA2 0PL
Phone: 07931220094

Animals In eed
Fir Tree Animal Sanctuary, Spurriers Lane, Melling, Liverpool, L31
Tel: 0151 549 0959

Dogs Trust Rehoming Centre (formerly NCDL)
Whiston Lane, Huyton, Liverpool L36 6HP
Tel: 0151 480 0660.

Freshfields Animal Rescue Centre
East Lodge Farm, East Lane, Ince Blundell, Liverpool, L29 3EA
Tel: 0151 931 1604

RSPCA Horses' Rest, Dogs' Home and Cats' Shelter
Higher Road, Halewood, Liverpool L26 9TX
Tel: 0151 486 1706.

January 2010
Cats Protection League - local branches
Our local branches are at:
                 Atherton & Wigan
                 Blackburn & District
                 Bolton & Radcliffe
                 Burnley & Pendle
                 Burscough & Liverpool Bay
                 Carisle & District
                 Culcheth & Glazbury
                 Lancaster & Morcombe
                 St Helens & Warrington


January 2010
Local Authorities in England.
Avon Area
   South Gloucestershire    01454 86 80 00
   Bristol City 01179 22 25 00
   North Somerset 01275 88 48 82
   Bath And NE Somerset 01225 39 66 33
   Bedford      01234 22 17 81
   Central Beds (formally Mid Beds) 0300 300 8642
   Central Beds (formally South Beds) 0300 300 8643
   Luton 01582 51 03 30
   West Berkshire 01635 51 93 86 EXT 2386
   Reading      0800 62 65 40
   Wokingham 01189 74 63 56
   Windsor And Maidenhead       0845 130 86 21
   Bracknell Forest 01344 35 20 00
   Milton Keynes 01908 25 21 87
   Aylesbury Vale 01296 58 52 00
   High Wycombe 01494 42 17 34
   Chiltern     01494 73 20 58
   South Bucks      01895 83 72 64
   Peterborough     01733 74 74 74
   Fenland 01354 65 43 21
   Huntingdonshire 01480 38 82 98
   East Cambridge 01353 66 55 55
   Cambridge 01223 45 78 98
   South Cambridge      0845 045 00 63
   North Cornwall 01208 89 35 18
   Caradon      01579 34 54 39
   Restormal 01726 22 33 11

   Carrick 01872 22 44 00
   Kerrier 01209 61 69 90

January 2010
    Penwith      01736 33 66 41
    North Devon     01271 38 88 70
    Mid Devon 01884 25 52 55
    East Devon 0845 601 02 11
    Exeter 01392 26 51 55
    Torridge     01237 42 88 10
    West Devon 01822 81 36 00
    Teignbridge 01626 21 58 81
    Torbay 01803 20 80 91
    South Hams 01803 86 12 34
    Plymouth 01752 30 41 47
West Dorset 01305 25 10 10
    North Dorset    01258 48 43 81
    East Dorset 01202 63 90 30
    Purbeck      01929 55 72 77
    Weymouth And Portland 01305 83 84 68
    Poole 01202 26 17 00
    Bournemouth      01202 45 13 06
    Christchurch     08451 30 76 87
East Sussex
    Brighton And Hove 01273 29 29 29
    Lewes 01273 47 16 00
    Wealden      01323 44 35 55
    Eastbourne 01323 41 53 80
    Rother 01424 78 75 45
    Hastings     08452 41 72 53
    Uttlesford 01799 51 05 10
    Braintree    01376 55 14 14 Ext 2217
    Colchester 01206 28 25 81
    Tendering 01255 68 67 66
    Harlow 01279 44 61 11
    Epping Forest 01992 56 40 85

    Chelmsford 01245 60 68 00
    Maldon 01621 85 44 77

January 2010
   Brentwood 01277 31 25 17
   Basildon     01268 29 42 80
   Rochford 01702 31 81 11
   Southend On Sea      01702 21 50 00
   Castle Point 01268 29 42 80
   Thurrock     01375 65 29 55
   Forrest Of Dean 01594 81 22 64
   Stroud 01453 75 44 78
   Gloucester 01452 39 63 96
   Tewkesbury 08712 23 04 04
   Cheltenham 01242 26 42 44
   Cotswold 01285 62 30 00
   Test Valley 01794 52 77 00
   New Forest 02380 28 51 31
   Basingstoke And Deane 01256 84 48 44
   Winchester 01962 84 02 22
   Hart     01252 62 21 22
   Rushmore 01252 39 81 66
   East Hampshire 01730 23 43 18 / 9
   Southampton      02380 83 21 64
   Eastleigh    02380 68 83 15 / 8337
   Fareham      01329 23 61 00 Ext 4389
   Gosport 02392 58 42 42
   Portsmouth 02392 87 03 37
   Havant 02392 44 66 67
   Dacorum      01442 22 84 18
   Three Rivers     01923 77 66 11
   Watford      01923 27 85 03
   St Albans 01727 81 93 71
   Hertsmere 02082 07 22 77
   Welwyn And Hatfield      01707 35 70 00
   Broxbourne 01992 64 22 40

   East Herts 01279 65 52 61
   North Herts 01462 47 40 00

January 2010
    Stevenage 01438 24 29 16 / 24 29 08
    Dartford     01322 34 34 34
    Sevenoaks 01732 22 70 00
    Gravesham 01474 56 44 22
    Medway       01634 33 33 33
    Tonbridge And Malling 01723 87 61 81
    Maidstone 01622 60 22 02
    Tunbridge Wells 01892 52 61 21
    Swale 01795 41 78 50
    Ashford      01233 33 03 40
    Canterbury 01277 86 22 11
    Shepway      01303 85 86 60
    Thanet 01843 57 75 80
    Dover 01304 87 22 89
    West Oxfordshire    01993 86 10 20
    Cherwell     01295 22 70 01
    Oxford 01865 25 28 87
    Vale Of The White Horse      01235 52 02 02
    South Oxfordshire 01491 82 32 02
    West Somerset 01643 70 37 04
    Taunton Deane 01823 35 65 50
    Sedgemoor 0845 408 25 46
    Mendip 01749 64 89 99
    South Somerset 01935 46 24 62
    Forest Heath     01638 71 97 33
    St Edmundsbury 01284 75 70 58
    Mid Suffolk 0845 606 60 67
    Waveney 01502 52 31 17
    Suffolk Coastal 01394 44 40 00
    Ipswich 01473 43 31 15
    Babergh      01473 82 58 89

    Surrey Heath     01276 70 73 66

January 2010
    Woking 01483 75 58 55
    Guildford 01483 44 47 65
    Waverley 01483 52 33 24
    Runnymeade      01932 83 83 83
    Spelthorne 01784 44 62 51
    Elmbridge 01932 42 57 18 / 07886 498 003
    Mole Valley     01306 87 91 16
    Tandridge 01883 73 28 41
    Epsom And Ewell 01372 73 20 00
    Reigate And Banstead    01737 27 66 05
West Sussex
    Chichester 01243 53 47 34
    Arun 01903 73 77 55
    Horsham     01403 21 54 07
    Worthing 01903 22 10 64
    Adur 01273 26 30 40
    Crawley     07884 49 23 24
    Mid Sussex 01444 47 70 41
    Swindon     01793 44 55 01
    North Wiltshire 01249 70 65 55
    Kennet 01380 72 49 11
    West Wiltshire 01225 77 66 55
    Salisbury 01722 43 43 19/ 43 43 20
Greater London
    Barking And Dagenham 0208 215 30 10
    Barnet 0208 359 46 00
    Bexley 0208 303 77 77
    Brent 0208 937 52 52
    Bromley     0208 313 48 30
    Camden      0207 974 59 76
    City of London 0207 606 30 50
    Croydon     0208 726 62 00 Ext 88321
    Ealing 0208 825 66 00
    Enfield 0208 379 36 95

    Greenwich 0208 921 81 57
    Hackney     0208 356 66 88

January 2010
    Hammersmith And Fulham 0208 753 10 81
    Haringey     0208 489 55 46
    Harrow 0208 863 56 11
    Havering     01708 43 27 77
    Hillingdon 01895 25 01 55
    Hounslow 0208 583 55 55
    Islington    0207 527 32 22
    Kensington And Chelsea 0207 361 30 01
    Kingston Upon Thames 0208 547 47 96
    Lambeth      0207 926 88 60
    Lewisham 0208 314 20 98
    Merton 0208 545 41 18
    Newham       0208 586 97 39
    Redbridge 0208 708 57 16
    Richmond Upon Thames 0208 891 78 00
    Southwark 0207 525 57 77
    Sutton 0208 770 50 70
    Tower Hamlets 0207 364 68 39
    Waltham Forest 0208 496 30 00
    Wandsworth      0208 871 76 06
    Westminster City     0207 641 20 00
    Ellesmere Port And Neston 0151 356 67 34
    Halton 0151 907 83 00
    Warrington 01925 44 33 22
    Chester 01244 40 23 04
    Vale Royal 01606 86 78 66
    Macclesfield     07974 65 50 09
    Congleton 01270 52 95 99
    Crewe And Nantwich       01270 53 78 12
    Hartlepool 01429 52 33 33
    Stockton On Tees     01642 52 65 75
    Redcar And Cleveland 01642 77 47 74

    Carlisle 01228 56 00 82
    Allerdale    01900 70 28 00

January 2010
   Eden 01768 81 78 17
   Copeland 08450 54 86 00
   South Lakeland 0845 050 44 34
   Barrow In Furness 01229 47 44 50
   High Peak 0845 129 77 77
   Derbyshire Dales     01629 76 12 15
   North East Derbyshire    01246 23 11 11
   Chesterfield 01246 34 57 34
   Bolsolver 01246 24 24 24
   Amber Valley 01773 84 13 35
   Derby 01332 25 52 60
   South Derbyshire     01283 59 57 95
   Erewash      01159 31 60 20
   Wear Valley       01388 765555 / Ext 877
   Derwentside       01207 21 83 11
   Chester Le Street    01913 71 10 40
   Durham       01913 78 04 39
   Easington 01915 27 50 40
   Teesdale     01833 69 00 00
   Sedgefield 01388 81 61 66
   Darlington 01325 38 87 99
Greater Manchester
   Bolton 01204 33 69 30
   Bury     0161 253 53 53
   Rochdale 0845 121 29 71
   Oldham 0161 770 45 08
   Salford 0845 241 72 53
   Wigan 01942 40 43 64
   Trafford     0161 912 20 00
   Manchester 0161 954 90 00
   Tameside 0845 241 72 53
   Stockport 0161 474 43 69

   East Riding Of Yorkshire 01482 39 63 01
   Kingston Upon Hull City 01482 30 03 00

January 2010
    North Lincolnshire 01724 29 70 00
    North East Lincolnshire 01469 32 47 70
    Lancaster 01524 58 27 57
    Wyre 01253 89 10 00
    Ribble Valley 01200 42 51 11
    Pendle 01282 66 17 43
    Blackpool 01253 47 74 77
    Fylde 01253 65 86 58
    Preston 01772 90 61 61
    Hyndburn 01254 38 06 43
    Burnley 01282 42 50 11
    South Ribble    01722 62 55 91 / 92
    West Lancashire 01695 58 52 54
    Chorley 01257 51 51 51
    Blackburn With Darwin 01254 58 88 88
    Rossendale 01706 25 25 69
    North West Leicestershire   01530 45 45 45
    Charnwood 01509 63 46 28
    Melton 01664 50 25 02
    Hinckley And Bosworth 01455 23 81 41 EXT 5643
    Blaby 0116 275 05 55
    Leicester    0116 252 70 00
    Oadby And Wigston 0116 257 26 01
    Rutland 01572 72 25 77
    Harborough 01858 82 11 33
    West Lindsey 01427 67 66 76
    Lincoln 01522 87 37 29
    East Lindsey    01507 60 11 11 Ext 497
    North Kesteven 01529 41 41 55
    Boston 01205 31 11 12
    South Kesteven 01476 40 63 00
    South Holland 01775 76 11 61 EXT 4268

    Sefton 0845 241 72 53

January 2010
     Wirral 0151 647 87 99
     Liverpool 0151 233 30 01
     Knowsley 0151 443 24 55
     St Helens 01744 45 67 89
     Kings Lynn And West Norfolk      01553 61 66 01
     North Norfolk 01263 51 61 89
     Breckland 01362 65 68 70
     Broadland 01603 43 05 34
     Norwich      08449 80 33 33
     Great Yarmouth 01493 84 64 78
     South Norfolk 01508 53 37 06 / 08081 68 44 44
     Daventry     01327 30 22 77
     Kettering 01536 53 43 07
     Corby 01536 46 40 52
     East Northants 01832 74 20 68
     Wellingborough 01933 22 97 77
     Northampton      01604 83 80 00
     South Northants 01327 32 22 77
     Berwick Upon Tweed       01289 30 17 34
     Alnwick      01665 51 05 05
     Tynedale     01434 65 21 21
     Castlemorpeth 01670 53 50 00
     Wansbeck 01670 53 22 00
     Blyth Valley     01670 54 25 42
  orth Yorkshire
     Richmondshire 01748 82 91 00
     Craven 01756 70 06 00
     Hambleton 08452 41 72 53
     Scarborough      01723 23 25 35
     Harrogate 01423 55 66 33
     Ryedale      01653 60 06 66 Ext 208
     City Of York     01904 55 15 30

     Selby 01757 29 21 23 / 07970 59 51 99


January 2010
    Bassetlaw 01909 53 32 19
    Mansfield 01623 46 31 89/134
    Newark And Sherwood 01636 65 55 71
    Ashfield     01623 45 00 00
    Gedling 0115 901 38 32
    Broxtowe 0115 917 77 77
    Nottingham 0115 915 61 23
    Rushcliffe 0115 981 99 11/1143
    Oswestry 01691 67 72 25
    North Shropshire     01939 23 84 60
    Shrewsbury And Atcham 01743 28 10 00
    Telford And Wrekin 01952 38 43 84
    Bridgnorth 01746 71 31 25
    South Shropshire     01584 81 33 94
South Yorkshire
    Barnsley     01226 77 25 40
    Sheffield    0114 203 74 10/411
    Doncaster 01302 73 60 00
    Rotherham 01709 33 60 03
    Newcastle Under Lyme 01782 74 25 71
    Stoke On Trent 01782 23 20 65
    Staffordshire Moorlands 01538 48 35 30
    Stafford     01785 61 94 02
    East Staffordshire   01283 50 86 63
    South Staffordshire 01902 69 62 19
    Cannock Chase 01543 46 26 21
    Lichfield    01543 25 00 11
    Tamworth 01827 70 97 09
Tyne And Wear
    Newcastle Upon Tyne      0191 211 61 99
    North Tyneside 0845 200 10 1
    Gateshead 0191 433 31 31
    South Tyneside 0191 427 70 00

    Sunderland 0191 553 16 61/1662

January 2010
    North Warwickshire 0845 458 86 04
    Nuneaton And Bedworth 02476 37 64 05
    Rugby 01788 53 38 59
    Warwick      01926 45 67 35
    Stratford On Avon 01789 26 08 37
West Midlands
    Wolverhampton 01902 55 11 55
    Walsall 01922 65 22 10
    Dudley 01384 81 47 87
    Sandwell     08453 59 75 01
    Birmingham       0121 303 99 00
    Solihull 0121 704 80 00
    Coventry     0500 83 43 33
West Yorkshire
    Bradford     01274 43 39 27
    Leeds 0845 124 01 13
    Calderdale 01422 39 23 73
    Kirklees     01484 22 68 83
    Wakefield 0845 850 65 06
    Herefordshire 01432 26 17 61
    Wyre Forest 01562 73 29 28
    Bromsgrove 01527 88 12 88
    Redditch     01527 53 40 17
    Malvern Hills 01684 86 21 51
    Worcester 01905 72 22 33
    Wychavon 01386 56 50 15
    Highland     01463 70 20 00
    Moray 01342 56 33 45
    Aberdeenshire North 01779 47 51 83
    Aberdeenshire Central 01467 62 81 95
    Aberdeenshire South 01569 76 82 24
    City Of Aberdeen     01224 52 37 37

    Angus 08452 77 77 78
    Perth And Kinross 01738 47 64 76

January 2010
    Stirling 0845 277 70 00
    Argyll And Bute - Isle of Bute    01700 50 53 39
    Argyll And Bute - Cowal 01369 70 86 00
    Argyll And Bute - Helensburgh & Lomond 01436 65 88 80
    Argyll And Bute - Isle of Islay   01496 30 13 01
    Argyll And Bute - Kintyre      01586 55 23 66 / 01631 55 90 00
    Argyll And Bute - Mid Argyll 01546 60 46 66
    Argyll And Bute - Mull 01688 30 20 51
    Argyll And Bute - Oban, Lorn & the Isles 01631 56 21 25
    Argyll And Bute - Tiree 01879 22 03 49
    Argyll And Bute - Colonsay 01496 30 13 01
    Argyll And Bute - Coll & Lismore 01631 56 79 00
    North Ayrshire 08456 03 05 90
    City Of Edinburgh 0131 529 30 30
    East Lothian     01620 82 73 10
    Midlothian 0131 561 52 84
    South Lanarkshire 0845 740 60 80
    East Ayrshire    01563 55 40 22
    South Ayrshire 01292 61 82 22
    Scottish Borders 01835 82 40 00
    Dumfries And Galloway 01557 26 07 00
    West Dumbartonshire        01389 73 86 52
    East Dumbartonshire 0141 761 48 83
    North Lanarkshire 01698 28 11 28
    City Of Glasgow      08452 70 15 58
    East Renfrewshire 0141 577 30 01
    Renfrewshire     0141 842 44 48
    Inverclyde 01475 71 42 00
    Clackmannanshire 01259 54 25 87
    Falkirk 0845 277 70 00
    West Lothian     01506 77 53 53
    Isle Of Anglesey     01248 75 28 20
    Gwynedd 01286 67 22 55

    Conwy 01492 57 52 22
    Denbighshire     01824 70 64 44

January 2010
      Flintshire 01352 70 33 66
      Wrexham 01978 29 89 89
      Powys 01597 82 60 00
      Ceredigion 01545 57 21 51
      Pembrokeshire 01437 76 45 51
      Carmarthenshire 0845 658 04 45
      Swansea     01792 63 56 00
      Neath Port Talbot   01639 68 68 68
      Bridgend    01656 64 32 73
      Vale Of Glamorgan 01446 70 01 11
      Rhondda Cyon Taff 01443 42 57 77
      Cardiff 02920 71 12 43
      Blaenau Gwent 01495 35 50 54
      Merthyr Tydfil 01685 72 51 37
      Caerphilly 01495 23 50 36
      Newport     01633 65 66 56
      Torfaen 01633 64 84 93
      Monmouthshire 01633 64 41 26

  orthern Ireland
    Antrim 028 9448 13 04
    Ards     028 9182 40 00
    Armagh       028 3752 96 23
    Balleymena 028 2566 03 73
    Ballymoney 028 2766 02 57
    Banbridge 0600 4066 06 06
    Belfast City 028 9027 04 31
    Carrickfergus    028 9335 80 00
    Castlereagh 028 9049 46 40
    Coleraine 028 7034 71 71
    Cookstown 028 8676 22 05
    Craigavon 028 3831 24 00 Ext 523
    Derry City 028 7126 14 14
    Down 028 4461 08 23
    Dungannon & S. Tyrone 028 8772 03 00 EXT 339

    Fermanagh 028 6632 50 50
    Larne 028 2827 23 13

January 2010
      Limavady 028 7776 03 02
      Lisburn 028 9250 93 95
      Magherafelt 028 7939 79 79
      Moyle 028 2076 22 25
      Newry & Mourne      028 3031 31 00
      Newtownabbey 028 9034 01 60

  orthern Ireland
    North Down      028 9127 03 71
    Omagh 028 8224 53 21 Ext 232
    Strabane    028 7138 22 04

Isle Of Man
     Isle Of Man 07624 49 44 75

Isle Of Scilly
     Isle of Scilly   01720 42 40 37

Isle Of Wight
     Isle of Wight    01983 82 10 00


January 2010
For any one owning a pet, this guide on searching for lost pets is a must to keep
with your emergency supplies.
Together with the services it gives access to, it increases the chance that your
pet will return home, turning the whole incident from tragedy to adventure.
Doing the things it takes to feel that unconditional love, happiness and
companionship once again!

                     What readers and users have to say:

    “Thank you for your help, the Lady was so pleased to get her dog back”
     “It was Sunday evening and I was impressed by the cheerful telephone
                           demeanor of those I spoke to”
  “The warden collected the dog within half an hour and then latter phoned to
               inform me the dog had been reunited with its owner”
 “Very quick especially for a Sunday, very grateful for your help and delighted
                         to hear the dog has been reunited”
“My dog had been hit by a car, many thanks to the switchboard operator and all
             “Very good response and caring attitude, many thanks”
              “I don’t think the service you provide could be better”
               “Would like to thank you for your concern and help”
                              “This is a brill service”
                         “Warden was a true professional”
                           “Brilliant and friendly service”
  “Fantastic, keep up the world class service, the whole process was easy and
       very polite, very happy with the customer service and the warden”
Helping to reunite more pets and families in the orth West than anyone else.

January 2010

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