Kenneth E

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					 Kenneth E. Martin II                           Education / Certifications / Training
      4126 Shetland Pony Ln                        Bachelors of Sciences, Computer Information Systems, University of North Florida, 2001
                                                   Windows NT Server / Workstation trained CompUSA 1999
       Jacksonville, Fl 32223                      Certified Novell Administrator (CNA) 1997
        Home 904.260.0227                          Associates of Arts, Florida Community College of Jacksonville, 1997
         Cell 904.635.5270                         Valid US Passport
               E-Mail                              Secret Security Clearance granted 12/24/03 Status: Inactive
 mailto:KmartinII@comcast.net
                                                Accomplishments
   www.XpandToday.com/resume.doc
                                                   4th Place winner of the 2009 Nuts & Volts / DLP Design Electronics Engineering contest.
                                                   Published on Instructables.com, Hackaday.com and Engadet.com, January 2008.
                                                   Wrote a video game application using MS Access as the entire product platform.
Skills                                             Used MS Access to automate required tasks that were performed by costly manual resources, in
    System Development                             two industries
    Technical Troubleshooting                     Development work on: Satellite Data Network, Resort Resource Management System,
    Analytical Analysis                            Assembler for SIC/XE, and a Microcomputer for remote control applications. 2000-2001
    Software Development Life Cycle               Amateur Radio License upgraded to Extra Class in 2000.
    Electronics Engineering                       President of the Association for Computing Machinery, UNF Chapter, 1999.
    Flowcharting                                  Designer of the 1997 Amateur Radio Relay League (ARRL) National Convention Pin.
    Dataflow Modeling                             First place winner of the Fleet Reserve Associations essay writing competition, 1994
    Schematic                                     Second place winner electronic engineering, Technology Students Association, 1993

Programming Languages
   C++,# & .NET                                Experience:
   SQL
   MS ACCESS                                   Comsys (Temporary Contingent Labor)                  Nov 2010 – Current
   ANSI C                                      Assigned to BCBSF as a Systems/Business Analyst
   Assembler                                      Work with analyst team and business units to identify business and system
   Visual Basic/Scripting                          requirements necessary to successfully migrate processes and data from one CRMS
   Palm Pilot development                          to another.
   COBOL                                          Author Use Case modeling documents to specify system flows, processes and data.
                                                   Draft diagrams of systems and business flows and interactions.
Management                                         Use Siebel Tools to navigate back end, online applications for research
  Managed staff and equipment                      documentation.
  Oversee order proposals and contract
                                                   Write SQL queries to produce data sets for analysis.
   fulfillment.
  Presented status and financial reports to
   advisory board members                       Xpand Technologies LLC.                                 1998 - Current
  Generate requests for supplies,
                                                Independent Consulting
   equipment, and software.
  Develop and distribute marketing                Development of small user-friendly applications for various industries using Palm &
   materials.                                       Web platforms.
                                                   Install and manage VMWare Server, ESXi, Vsphere.
Software                                           Installation of: wired and wireless networks for home users and small businesses.
   Dos, Windows (3.1, 3.11, 9x, 2000, 2003,       Installation of: Servers, Cable Modems, CAT-5e data cable, RF Cable, Phone.
    2008, XP, NT 4.0)                              Administrator of privately owned small Windows NT 4.0/2000/XP networks.
   Active Directory                               Host websites from a personal IIS web server through a DHCP addressed high-
   CITRIX, UNIX, Linux, MAC OS                     speed Internet connection.
   Microsoft Office, and related packages
                                                   Design ROHS compliant electronic circuits and PCB using DipTrace CAD software
   MS Project, Developer
   MS Publisher                                   Source parts and materials for design considerations
   Terminal emulators (Reflections, IBM           Prototype digital and analog electronic circuits using discreet components and MCUs
    3270)                                          Draft schematics using CAD software
   VNC, Remedy, PC Anywhere                       Layout multi layer PCB using CAD software
                                                   Mill PCB using CNC machine
Hardware                                           Etch PCB using solid ink printer method
   Dell, Gateway, Hewlett Packard, Toshiba,
                                                   Designed and Constructed a 3 axis CNC machine
    IBM, Compaq
   Lexmark, HP, OkiData, IBM
   Servers (Intel, HP, IBM)
   Hubs, Switches, Routers (3Com, Cisco,
    NetGear)
   Data cabling (CAT-5e, Fiber Optic)
   UPS systems including APC and AT&T

Misc.
   Telephone Systems: Executone, Nortel
   Radio Equipment (HF, VHF, UHF, Satellite)
   Microcontrollers/Processors development
   Embedded Systems Development
January 2010 - November 2010
I took personal time to care for my newborn son. After he reached 1 year of age I reinserted myself into the workforce.

Newport Television Group                                               Feb 2009 – Jan 2010
WAWS/WTEV/RTN             IT Broadcast Manager
  Works to resolve software and hardware related problems as needed.
  Interface multiple vendors’ technology to automate station operations.
  Repair broadcast equipment; satellite, radar, microwave and other systems.
  Responsible for managing over 250 deployed Windows XP/2003/2000 servers, including control of resource utilization and
   performance management. Use administrative and monitoring tools to provide proactive monitoring of server components and systems
   to ensure high availability.

Post-Newsweek Washington Post                                           Dec 2006 – Dec 2008
WJXT Channel 4                     System Engineer
  Worked in a group of 3 to manage the day-to-day operations of a Broadcast News Television Station.
  Administers and monitors Microsoft Exchange to ensure correct system operation, adequate resource availability, and performance.
  Used VB and other script writing and a variety of administration tools and techniques to automate tasks.
  Administered and monitored Active Directory (including DNS) to resolve performance and configuration issues, built and upgrade
   systems, evaluates new software and tools, set standards for network access through the use of ACLs, groups and other components.
  Serves as a mentor and technical advisor to other employees in the Engineering Dept. by providing documented procedures, assisting
   with troubleshooting, and coaching on best practices.
  Responsible for managing over 250 deployed Windows XP/2003/2000 servers, including control of resource utilization and
   performance management. Use administrative and monitoring tools to provide proactive monitoring of server components and systems
   to ensure high availability.
  Responsible for new software release installations, system upgrades, and monitoring patch installations to resolve software related
   problems. Uses Group Policy and/or a centralized patch management system to manage the deployment of new applications, patches
   and upgrades.
  Works to resolve software and hardware related problems as needed.
  Interface multiple vendors’ technology to automate station operations.
  Repair broadcast equipment; satellite, radar, microwave and other systems.
  Design and develop electronic devices for employee safety.

Select Portfolio Servicing:                                              May 2006 – Dec 2006
Positioned within the RRR Division as a Programmer Analyst II
   Work with local client to support legacy system while new system is being built.
   Use MS Access to automate procedures to run reports and process parallel queuing via email.
   Develop crystal reports.
   Document current MS Access system reports.
   Act as a liaison between local division and Corp. IT shared services in Utah.
   Worked with SQL, Crystal, Access, Stored Procedures, DTS Packages, Process Automation, and Software Development Life Cycle.
   Used SQL script writing to query Database for online report generation.


Randstad: (Temporary Contingent Labor)                                  Feb 2006 – May 2006
Assigned to CSX Intermodal as a Database Programmer Analyst
   Work closely with project manager in Vice President’s office to develop and distribute database user applications and reports, using
    Microsoft Access and Visual Basic/VBA.
   Analyze current processes, procedures and data collections.
   Automated data loading and archiving.
   Develop user-friendly MS Access application/interface to database engine for data entry, manipulation, storage and reporting.
   Using SQL, VB/VBA, MS Access, DAO, JAD-Development technique, Database administration.
   Used SQL and VBA script writing to query Database for online report generation.

Recruitmax Software, Inc.                                                  Nov 2004 – Feb 2006
Helpdesk Manager
   Generate reports
   Supervise 7 full time employees
   Schedule patching and maintenance
   Send notifications and alerts to users
   Track and report on company procurements
   Provide 24/7 support to over 400 users globally
   Oversee all corporate servers and infrastructure
   Work with vendors to attain cost effective solutions
   Train users on system operation and policy & procedures
   Used shell and other scripting languages to automate tasks
   Plan and maintain server room power distribution and environmental controls
   Responsible for installation, operation and modification of digital signage and multimedia systems
   Administers and monitors Microsoft Exchange to ensure correct system operation, adequate resource availability, and performance.
   Used script writing and a variety of administration tools and techniques to automate tasks.
   Administered and monitored Active Directory (including DNS) to resolve performance and configuration issues, built and upgrade
    systems, evaluates new software and tools, set standards for network access through the use of ACLs, groups and other components.
   Serves as a mentor and technical advisor to other employees in the Engineering Dept. by providing documented procedures, assisting
    with troubleshooting, and coaching on best practices.
   Responsible for managing over 250 deployed Windows XP/2003/2000 servers, including control of resource utilization and
    performance management. Use administrative and monitoring tools to provide proactive monitoring of server components and systems
    to ensure high availability.
   Responsible for new software release installations, system upgrades, and monitoring patch installations to resolve software related
    problems. Uses Group Policy and/or a centralized patch management system to manage the deployment of new applications, patches
    and upgrades.
   Works to resolve software and hardware related problems as needed.


SAIC: (End of Contract)                                               Aug 2004 – Oct 2004
Assigned to NMCI project (Navy Marine Corp. Intranet) Field Service Engineer/S.T.E.M.

   Assigned to the Navy Marine Corp Intranet (NMCI) project
   Performing the function of Site Transition Execution Manager (STEM)
   Acted as the liaison between on site Information Strike Force (ISF) personnel and the site's Legacy Applications Point of Contact
    (LAPOC).
   Assisted with the identification of applications to be transitioned to the new environment, eliminating applications duplicating the
    functionality of standard applications.
   Worked closely with LA POC to coordinate the collection and submission of applications transitioning to the NMCI to the ISF Proving
    Center Lab (PCL).
   Assisted users and developers complete Engineering Review Questionnaires, which were used to evaluate functionality and security
    risk.
   Assisted with the scheduling of personnel for on-site testing of applications.
   Coordinated the mapping of applications to users and workstations to facilitate creation of group policy objects.


SAIC/CST-G: (1 year Contract)                                  Sept 2003 – Aug 2004
Assigned to CNRSE (Commander Navy Region South East) as a System Analyst/IT Support Specialist

   Contracted through EDS for the Commander Navy Region (South East) US NAVY, IT dept.
   Granted Full Secret Clearance December 24 2003.
   Supporting over 300 local users and 200 remote users at 16 Navy bases.
   Windows 2000 & NT 4.0 Network.
   Network Administration: Add/Remove Users, Adjust permissions, Reset Passwords, Synchronize Domains, Update Virus Scanners,
    Backup tape rotation.
   Used shell and other scripting languages to automate tasks
   PC Support: Removal of ad-ware and spy-ware, Software updates and patches, General User Assistance.
   Projects: NMCI Transition, Coordinate Departmental MAC’s, Software push outs, Assist in troubleshooting network and disruptions up
    to the Command level firewalls, Setup of a PC to capture ad-ware and spy-ware network traffic in order to block it at the firewall level.
   Actively participate in monthly status reports and meetings.
   Operate a VTC system for regional video teleconferencing.
   Re-establish a high level of customer service and satisfaction within the day-to-day operation of the Command helpdesk.
   Use of my spare time to learn C# and .NET Programming architecture.
   Administers and monitors Microsoft Exchange to ensure correct system operation, adequate resource availability, and performance.
   Used script writing and a variety of administration tools and techniques to automate tasks.
   Administered and monitored Active Directory (including DNS) to resolve performance and configuration issues, built and upgrade
    systems, evaluates new software and tools, set standards for network access through the use of ACLs, groups and other components.
   Serves as a mentor and technical advisor to other employees in the Engineering Dept. by providing documented procedures, assisting
    with troubleshooting, and coaching on best practices.
   Responsible for managing over 250 deployed Windows XP/2003/2000 servers, including control of resource utilization and
    performance management. Use administrative and monitoring tools to provide proactive monitoring of server components and systems
    to ensure high availability.
   Responsible for new software release installations, system upgrades, and monitoring patch installations to resolve software related
    problems. Uses Group Policy and/or a centralized patch management system to manage the deployment of new applications, patches
    and upgrades.
   Works to resolve software and hardware related problems as needed.
   Interface multiple vendors’ technology to automate station operations.
   Repair broadcast equipment; satellite, radar, microwave and other systems.
   Design and develop electronic devices for employee safety.
Jacksonville Housing Authority                                          April 2003 - Aug 2003
Computer Instruction Coordinator
   Using funds from a three year HUD grant, designed to create an urban educational and informational resource center, I; Developed
    and implemented a computer education program and computer lab for residents of a public housing community.
   Setup and administered a Windows XP network and network printers.
   Used remote commands to control and maintain lab computers.
   Manage the use of the education center building for various neighborhood social and educational events.
   Develop marketing materials to advertise the facility and promote events that educate the community.
   Prepared and presented monthly status reports to advisory board.


Intensive Resources International (Unsuccessful Startup)                 May 2002 – Oct 2002
Product Manager / Developer / Helpdesk Manager
   Run a 24/7 helpdesk for an international customer base.
   I supported a specialty software package used by security guard companies around the world.
   Designed and developed Palm Pilot applications using Satellite Forms and PC interfaces with Visual Basic, SQL and Access for data
    collection, evaluation and presentation.
   Used SQL and VBA script writing to query Database for online report generation.
   Modified existing source code to enhance functionality.
   Maintain day-to-day technical facilities (data back-ups, PC users, general network and network administration), repair and maintain
    facility equipment including performing micro repairs at the component level on laptop computers.
   Installed IBM and HP servers and administered Windows NT 4.0 and Citrix servers.

Sunn Battery Company (Local Battery Store)                              Dec 2001 – May 2002
Technology Specialist
   Configure and maintain company website, email, telecommunications and POS systems.
   Troubleshoot and repair crucial equipment, such as, invoice printers.
   Create pricing schedules and sales reports.
   Seek out marketing opportunities as well as business partners.
   Develop new and marketable products.
   Locate, bid, and fulfill government contracts.


September 11, 2001
Due to the attacks on the United States the economy suffered greatly. This combined with the Dot-Com bust made for a weak demand in
local technology job offerings.


Oasis Staffing: (Temporary Contingent Labor)                           Aug 2001 – Oct 2001
Unisource World Wide        Level II Technician
   Supported over 300 users in the southeast region with MS office products, terminal emulation software, and remote networking
    software.
   I repaired Compaq computers and HP laser printers.
   Created install images for PC’s.
   Was laid off shortly after the attacks of 9-11-2001

Premier Beverage Company                                                   Dec, 1998- Feb 2000
PC Specialist
While attending college I maintained the PC’s (Dell), Printers (HP laser) and Administered Windows NT 4.0 server and network
connections (Ethernet with TCP/IP), as well as, the telephone system (Executone) for the office and warehouse. Diagnosed problems and
reconfigured PC’s to allow for new programs to run correctly. Designed, implemented and maintained multiple databases using SQL and
Access. I supported and trained co-workers with MS office software. Assisted in the day-to-day operations of the office and warehouse.
Frequently collaborated with warehouse managers to ensure proper accounting of goods/products in the warehouse. Developed program
to produce Picking/Packing List in support of delivery of products to client. Was offered a promotion within my first year of employment.


UNF: (Student Position)    Computer Lab Assistant                      1998 -1998
FCCJ: (Student Position) Computer Lab Assistant                        1994 -1997
While attending college I monitored attendance in the computer lab. I maintained PC’s (Dell, IBM) running windows 9x and 2000 and
printers (HP Laser). Supported students with the operation of the computers and software. Also tutored students in many subjects such
as: COBOL, VB, and ANSI C.


Payformance Corporation (Secure Document Systems)                         1995 - 1998
Technical Support Representative
While attending college I used proprietary software to design and test, check and secure document layouts for a laser check printing
system. Also digitized logos and signatures for the same laser printing system. Diagnosed via the telephone laser printers, placed and
followed up on service calls. Automated key steps in the digitizing process. Repaired department equipment.

				
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