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Donna Molinari Resume

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Donna Molinari Resume Powered By Docstoc
					DONNA J. MOLINARI
SAN JOSE, CALIFORNIA 95121 (Home) 408-274-5677 (Mobile) 408-390-3276 donnajmolinari-work@yahoo.com http://www.linkedin.com/in/djmolinari http://www.jobfox.com/people/djmolinari

OBJECTIVE
Senior / Lead Software Quality Assurance Engineer (J2EE Web-based, 3-Tier Architecture or Wireless applications)

SUMMARY
Ten years experience and knowledge in Software Quality Engineering principals with structured testing techniques in all phases of the software development life cycle plus 20 years of strong background experience in IT and Technical Support. I strive to achieve a positive impact in the QA Testing Process providing better test coverage.

AWARDS RECEIVED
 SIPERIAN AWARD (2008): Special award presented to me by the Tech Writers Team in helping them succeed in documenting highly technical functional areas for Siperian customers.  REMEDY QA & TECHNICAL SUPPORT: Received yearly cash/stock bonuses for being the top 5% and 10% job performer for individual contributors (between 1996 through 2003).  REMEDY TECHNICAL SUPPORT: Received service excellence awards & customer appreciation letters and my name on engraved that is on the wall technical support. Each award you name is added.

SIPERIAN, INC

LEAD QUALITY ASSURANCE ENGINEER

2007–2009

 PRODUCT: Siperian MDM Hub XU SP1, XU SP2 (J2EE: Oracle 10g, 11g, DB2 9.1, JBoss, IBM WebSphere, JDBC, RMI) and Data Quality (AddressDoctor and Trillium). Performed database intensive testing, some UI.  FEATURES OWNED: Data Manager, Merge Manager, Batch Group Manager, User Exits, Oracle Proxy User, and Database Logging & Row Level Locking. Load stored proc algorithm: Load by ROWID, Load by GBID, Load 1 million rows, Load Tokenize data, Load Null FKEY & Updates, Load by Distinct Sources. Trust & Validation stored proc algorithm: verify repeatable results for Best Version of the Truth.  TOOLS: TOAD, using basic SQL, PL/SQL for verifying database back-end data, SoapUI & Eclipse to test APIs.  Used PL/SQL snippets for verifying back-end meta-data that I have gleaned from the full PL/SQL to verify and run functionality for Siperian MDM Hub back-end verification. Verified database back-end and save queries & Stored Procedures using Toad when to verify Meta and Base Object data results.  Created Test Plans, Test Cases, and Defect Analysis of Root Cause for eight Web & Server Project Releases.  Wrote clear in-depth bug reports, provided supporting documentation including logs, screenshots, provided workarounds, follow through to closure and merge back into test suites for regression testing.  Performed complicated Oracle manual database intensive testing (row level locking feature) Parent, Child, Grandchild scenarios to verify the locking mechanism.  Created BASIC SQL Queries, but can do advanced SQL using reference books & Internet.  Created BASIC PL/SQL subscripts from product’s stored procedures to test back end functionality.  Organized test cases to be readable & repeatable for better functional coverage in improving data integrity of expected results by creating step-by-step procedures to legacy & new test cases (customer, bugs, & features).  Integrated and documented the successful integration and installation of Siperian Master Data Management Hub on the Oracle 11g database with IBM WebSphere JDBC ojdbc5.jar, Java JDBC with screenshots.  Performed database (Oracle, DB2) large volume (1 Million) rows in testing the Load functionality for the MDM server.  Provided QA Test Plan template based on IEEE Standards to the management team.  This resulted in approx 75% more improved test coverage. Created an overall matrix for accountability of all owned features per test suite to show management how much percentage of test coverage was completed for each milestone.

RESPONSIBILITIES

ACCOMPLISHMENTS

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Donna J. Molinari

BUSINESS OBJECTS (SAP)

 PRODUCTS: Composer (J2EE: AJAX, DOJO, JSON, Tomcat, Java - Full ownership for 9 months) an ETL Design Modeling Tool to export to Excel and Data Integrator (Clean data, keep history, etc)  O/S: Windows 2003 Server, Windows XP, Linux, Solaris and HP. VMWare GSX & Workstation  DATABASES: MySQL, Oracle, DB2, MS SQL Server, Netzezza, Teradata  TOOLS: Toad and SQLPlus for verifying Oracle data integrity. MS Visio to create DB scenarios.

SENIOR QUALITY ASSURANCE ENGINEER

2006–2007

RESPONSIBILITIES

 Organized test cases to be readable & repeatable for better functional coverage in improving data integrity of expected results by creating step-by-step procedures to legacy & new test cases (customer, bugs, & features).  Participated in automation tools evaluation & automation proposals  Ownership of entire Composer end-to-end testing (Test Plan, Test Cases, and Execution of manual new and legacy features testing based on Design Specifications. Used Visio to create DB source-target joins.  Configured & executed Test Profiling tables using Data Integrator to test Composer’s export of the ETL Design Model for correct functionality.  Integrated Composer’s table mapping to Data Integrator in order to push data from source to target data warehouse data-stores to verify the mapping is correct using online Excel like spreadsheets (DOJO). Executed the testing on Unix & Windows platforms with Tomcat and supported databases.

ACCOMPLISHMENTS

 Improved QA processes by approx 55% for the EIM QA Team (San Jose, La Crosse & Shanghais) by creating a file structure on a shared disk that was used by QA Wiki pages to store QA Guidelines, QA How-to’s, QA Methodologies, QA Templates, QA Test Cases, QA Training, and Software for team collaboration.  Provided a Test Plan Template based on IEEE Standards that the QA Team used to create their feature Test Plans that was approved by the team. This template was used throughout the EIM organization.  Isolated legacy design flaws in user permission functionality for Composer that had to be rewritten in order to work correctly based on design specs and MRD.  Improved testing by restructuring test cases into features per worksheet in Excel focusing on specific areas of functionality.  Worked closely with software developers to ensure a successful high quality release with a variety of databases and operating systems for Composer's repository meta-data, source, and target data-stores. Installed and configured MySQL, DB2, Oracle 10g, and MS SQL Server for data-stores

DETERMINA, INC

SENIOR QUALITY ASSURANCE ENGINEER

2005–2006

 PRODUCT: Vulnerability Protection Suite (Web Application MySQL backend, Tomcat), LDAP Active Directory Integration for SSO (functionality for Domain Hierarchies and Single-Sign On)  FUNCTIONAL AREAS: Domain User Roles, User Page, Login, System Page, Domain Configuration, Domain Server & Server groups, Home Page, Events Page, Reports Page, Data Locking, Forensic data, History Page, SNMP, SMTP, LiveShield and Staging Mode.  TOOLS: WatchFire AppScan (XSS), Paros, Core Impact and MetaSploits, SQL Yog, MySQL Query Browser and Administrator, Proxy Server (CCProxy), ActivePerl, CygWin, PSTools, Registry Compare  AUTOMATION: HTTPUnit/Java using Eclipse (6 Months), AutomateQA TestComplete (6 Months), AutoIT, Pstools  Organize, Drive & debug Persistent’s UI Automation Framework (JWebUnit & TestComplete). Corrected and updated scripts when there have been changes in the UI during the SDLC. Coordinate the ownership of India’s JWebUnit automated framework; troubleshoot if automation fails and getting it working for running it against nightly builds for regression testing.  Helped organized with design suggestions to India offshore team’s UI automation for TestComplete. Implemented new testing matrix, added and maintained one master set between the India & Main office.  Executed MetaSploits and Core Impact viruses and buffer overflows for vulnerability penetration testing against servers that are protected by the Determina Vulnerability Protection suite and used Paros and AppScan for testing the console security. Performed mostly manual testing & some automation.  Lead & organized India offshore team’s test coverage with a new design created in Excel with a testing matrix to show overall coverage by percentage. Assigned India Team tasks to map automated test units to a specific repeatable test case per functionality based on the features. Each feature had its own worksheet.  This resulted in approx 110% improvement in QA testing efforts (per development and VP of engineering comments) by maintaining a master test schedule with milestones for beta and release.

RESPONSIBILITIES

ACCOMPLISHMENTS

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BMC (REMEDY)

STAFF SOFTWARE QUALITY ASSURANCE ENG

1999–2005

 PRODUCTS: Remedy AR System (Mid-Tier, Server, Client User & Admin), Help Desk, Asset & Change, CMDB BMC Atrium. Reviewed MRD, Functional and Design specifications to implement test plans and test cases.  WEB SERVERS: Installed & Configured: IIS ServletExec, Apache, SunOne, HP Web Server, Apache/Tomcat.  PROJECTS: BMC-Remedy CMDB 1.0, ARS Mid-Tier 5.0, 6.5, 7.0, ARS System 5.0-7.0, RemedyWeb 4.1, ARWeb 4.0-5.0, Patches, Help Desk, Asset and Change Management. (AR Server, Mid-Tier, User and Admin Tools)  APPLICATION SERVERS: Tomcat, Sun Java System Application Server 8.1, BEA WebLogic, IBM WebSphere, Oracle 10g Application Server v10, JBoss, JRockit. (Installed & Configured)  O/S: Windows 2000, 2003, Macintosh 10, AIX, HPUX, Solaris, SUSE, & Red Hat Linux (English & I18N)  DATABASES: Oracle, DB2, Informix, Sybase, and MS SQL Server. (Installed & Configured)  BROWSERS: 10 years IE, Firefox, Mozilla (Windows & Unix). Safari on Macintosh. (Install, Configure & Testing)  AUTOMATION & TOOLS: AppScan, Silk Test & Performer, C# NUnit .NET, JAWS, Cisco LocalDirector.  TEST LAB: Cross-functional Project Lead: Created QA test matrix & lab setup. Designed an isolated sub-network lab with Cisco Router, SonicWall Firewall, Cisco local director, two VLAN Switches AR Server & Web tier.  BASIC I18N/L10N TESTING: Installed ARS & testing (Korean, Traditional Chinese, Spanish, Japanese, German)  Feature Lead for AR System 7.0 (cross-functional teams), Project Lead for AR System 5.0 release for Web-Tier, Co-Project Lead for ARWeb 5.0, Project Lead for RemedyWeb 4.5 Maintenance Release team of 4 (2 contractors).  Participated as technical support to customers for alpha and beta releases for Remedy AR System Web-Tier.  Designed real-world lab with isolated network 2 VLANS & Cisco Local Director for AR Server & Web-Tier for performance and load testing projects.  Developed detailed Test Plans, Test Cases and Test Strategies to meet the business specifications that are traceable to the Marketing PRD/MRD requirements with successful execution of the tests during the Functional, Integration, Usability, Acceptance, Regression, System and Performance Load and End-to-End Testing.  Project Lead for WebQA Team for RemedyWeb, ARWeb and Remedy Mid-Tier projects.

RESPONSIBILITIES

ACCOMPLISHMENTS

 2 YEARS experience Usability testing with JAWS screen reader software that enables blind or visually impaired users to read the computer screen for the Web and native client tools and participated in usability test with the blind.  2 YEARS experience coding data-driven approach using Microsoft C# .NET NUnit Test Fixtures (Visual Studio .NET 2003 Pro) in automating Remedy’s DOT.NET API with an existing harness for Remedy AR System Web Mid-Tier components on the following feature test cases: “Custom Home Page’, ‘Default Home Page’, ‘Object List’, ‘Page Fields’, “Table Loop Performance’, ‘Table Refresh Defects’, ‘Active Link Defects’, ‘Push Field Defects’ & ‘Table Refresh Defects’. This resulted in approx 85% repeatable test cases where automated. Ability to switch to coding in C# NUnit from Silk Test in a few short weeks.  4 YEARS using Silk Performer 2.0 - 5.0 coding to model various scenarios and implemented new load, scalability, capacity and stress tests for the AR System Web Tier on Unix and Windows Platforms (Apache Tomcat, IIS ServletExec, SunOne). Resulted approx 66% more bugs found.  2 YEARS using Borland’s non-record/Silk Test coding scripts on existing harness for native Remedy AR User, AR Admin tool, and AR Web Mid-Tier browser functional test cases. This resulted increase approx 45% of test coverage completion.

AUTHORED AND PUBLISHED REMEDY WHITE PAPERS

       

AUTHORED AND PUBLISHED REMEDY TIPS & TRICKS

Different ways of using entry points (Active Link JavaScript & CSS) with home pages AR System Mid Tier-Performance Goals & Best Practices in Load Testing with Cisco Director How to configure an IIS 5 Web Server with Secure Socket Layer (SSL) for Remedy Mid Tier Installing AR System Mid-Tier with Apache 1.3 and Tomcat 4.0 with mod_jk on AIX 5.2

AR System 5.1.2 Mid-Tier-Performance Tuning Apache 1.3.27 with ServletExec 4.1.1 Introduction to AR System Mid-Tier Performance Testing Installing Two AR System Mid-Tier Instances on IIS with ServletExec Installing Two AR System Mid-Tier Instances on Tomcat 5.0

UNIVERSITY CALIFORNIA SANTA CRUZ EXTENSION HISTORY
40 Plus classes with a approx grade point 3.8 for the following
     UCSC Certificate in Internet Security (Feb 2005) UCSC Certificate in E-Commerce Engineering (Nov 2000) UCSC Certificate Web / Internet Systems Engineering (Mar 2000) UCSC Professional Achievement Award for Hands-On Web Site Design & Integration (Mar 2000) UCSC Certificate in Unix Solaris System Management & Administration (Dec 1998)

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