Andrea A by wuyunqing

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									                                                Andrea A. Pedersen
                                            N22 W25141 Bluemound Rd.
                                               Pewaukee, WI 53072
                                              apedersen3@wi.rr.com
                                                  262/696-4106

CAREER OBJECTIVE

Seeking a challenging and rewarding position where my leadership skills, professional talents and experience will be
utilized and my professional development will be encouraged.

SUMMARY OF SKILLS

   Quality training, leadership and supervisory skills
   Proven problem-solving, decision-making and prioritization skills
   Excellent oral and written communications
   Strong dedication to quality, detail and to meeting deadlines
   Work well in both team-oriented and self-directed environments
   Professional, dependable, honest and organized
   12 years of quality office experience

EMPLOYMENT HISTORY

04/03 - Present   POWERSPORTS NETWORK, INC. (Pewaukee, WI)
                  Currently serve as Team Leader for the Vehicles Department of this very successful web-service
                  provider, the largest in the powersports industry.
                     Promoted from Data Services Specialist to Team Leader
                     Serve as a liaison between staff and other departments
                     Authored (and now maintain) all training materials
                     Train, provide guidance for and encourage each team member
                     Prioritize the team’s workload, allocate staff resources and monitor work quality
                     Establish, set and meet short/long-term departmental goals
                     Motivate and focus my team to achieve objectives
                     Provide input for and participate in performance reviews and disciplinary meetings

11/01 - 04/02     A.L. SCHUTZMAN CO. (Waukesha, WI)
                  Served as Executive Assistant to the President of this nut roasting and packaging company. Divisions
                  include Ashdon Farms and Mallory’s Finest.
                      Served as a liaison between the company’s president, his customers, brokers and employees
                      Established and maintained highly-confidential files, records and databases
                      Prepared, edited and broadcasted the company’s monthly newsletter
                      Recorded and distributed the company’s weekly meeting minutes
                      Accompanied the president to various on and off-site meetings
                      Performed routine office duties: Word processing, filing, faxing, copying, assisting callers,
                       initiating follow-up and ordering office supplies

04/98 - 11/02     EBAY (www.ebay.com)
                  Worked as a self-taught Online Trader through eBay, the world’s largest online public auction. I’ve
                  gained experience with customer service, negotiations, the Internet and e-commerce.
                     Acquired and maintained auction inventory
                     Authored marketing descriptions for thousands of auction items
                     Worked with digital photos for use in online ads
                     Negotiated invoices, payment arrangements and shipping terms with winning bidders

05/97 - 04/00     MILLIMAN, INC. (Brookfield, WI)
                  Served as Executive Assistant to the Principal Actuary of Employee Benefits for this reputable
                  actuarial consulting firm. In addition to serving the Principal Actuary, my staff assignment included one
                  Actuarial Associate, six Actuarial Technicians and three Computer Programmers
                      Authored the online help system for MARC IV, the company’s own actuarial software
                      Prepared and distributed weekly meeting minutes for a team of computer programmers
                      Participated in brainstorming sessions and beta testing
                      Coordinated meetings, training sessions, special events and conference calls
                      Entrusted with highly-sensitive actuarial reports and complex company databases
                      Performed routine office duties: Word processing, filing, faxing, copying, assisting callers,
                       distributing mail and maintaining office supplies inventory
EMPLOYMENT HISTORY (CONTINUED)

06/96 - 05/97    WAUKESHA COUNTY TECHNICAL COLLEGE (Pewaukee, WI)
                 Served as Clerical Assistant for WCTC’s Center for Quality and Innovation while a student.
                    Word processing, PowerPoint presentations and copying

12/94 - 06/96    SERVA-TECH SYSTEMS, INC. (Dousman, WI)
                 Served as Clerical Assistant for this friction and inertia welding company.
                    Word processing, data entry, copying and filing

EDUCATION

05/95 - 05/97    WAUKESHA COUNTY TECHNICAL COLLEGE
                  Associate of Applied Science Degree – Administrative Assistant
                  Cumulative GPA: 3.9 / 4.0 (transcripts available)

ACADEMIC ACHIEVEMENTS

05/95-05/97      AWARDS
                  Administrative Assistant Program Award – Recipient
                  Diplomat & Executive Torch Awards – Recipient
                  Who’s Who Among Students in American Junior Colleges Award – Recipient
                  Academic Achievement Award – Nominee

                 COMPETITIVE EVENTS
                  Southeast Regional Leadership Conference (Elkhorn, WI)
                    Document Formatting – First Place
                    Office Assistant – Second Place
                  State Leadership Conference (Wisconsin Dells, WI)
                    Information Processing – Fourth Place
                  National Leadership Conference (Orlando, FL)
                    Information Processing – Finalist (top 10)

                 MEMBERSHIPS
                  Phi Theta Kappa Honor Society – Inducted Member
                  Business Professionals of America – Member & Treasurer
                  International Association of Administrative Professionals – Member

BRAINBENCH CERTIFICATIONS (www.brainbench.com)

05/05            PUBLIC TRANSCRIPT ID: 5578874
                   Computer Fundamentals (Windows XP)
                   Data Entry Alphanumeric (Audio)

11/01            PUBLIC TRANSCRIPT ID: 3285733
                   Business Math
                   Written English
                   Computer Fundamentals (Windows 95/98)
                   Microsoft Word 97
                   Typing Speed & Accuracy (79 wpm)

VOLUNTEERISM

05/05            WISCONSIN SHARE (Butler, WI)
                 Worked on database projects for the Communications / Volunteer Coordinator of this nonprofit food
                 buying club that offers food products at reduced cost through a volunteer-run, community-based
                 distribution system.

REFERENCES

Available upon request

								
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