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					Day 3, 4 and 5
 After your internship:



1. The Internship Report
   2. Thank You -letter
           The Internship Report
Every student has to write an internship report of about 5
  pages after his/her internship. It should contain the
  following aspects:
• Information about the organization the students was
  working for
• How did you the student find the internship?
• Why did the students apply especially at this
  organisation?
• What duties did the student have during the internship?
  Did he/she have his/her own field of responsibility? What
  kind of work did the student do?
• "Theory-Practice-Reflection": How did the knowledge the
  students gained in their studies help them during the
  internship? How do the things they learned during their
  internship help them now in their studies?
• Conclusion: Would the student recommend his/her
  internship to other students?
       The Internship Report
• The internship report should be handed in as
  soon as possible after the internship is
  finished
• Students, who do not hand in their internship
  reports on time, will not get the Diploma
  Supplement from Bielefeld University.
• The internship reports are collected in a
  special folder that is standing in one of the
  shelves in R. 307 and is available for all MA
  students.
               Thank You letter
Thank you letters should be written to everyone with whom
  you interview within 1-2 days of your interview. Effective
  thank you letters:

• Thank the interviewer for the time they invested in your
  interview;
• Reference some aspect of your interview or
  qualifications that was of particular interest or importance
  to that interviewer,
• Reinforce your qualifications for the position, and
• Express your continued interest in the position.

Thank you letters should NOT exceed one page.
The Job Interview
             The Job Interview
    Examples of typical interview questions

• How would you describe yourself?
• Please name 3 strong and 3 weak points of your personality.
• What specific goals, including those related to your
  occupation, have you established for your life?
• Please describe the ideal job for you following graduation.
• What influenced you to choose this career?
• What specific goals have you established for your career?
• What will it take to attain your goals, and what steps have you
  taken toward attaining them?
• How do you determine or evaluate success? Give me an
  example of one of your successful accomplishments.
• Do you have the qualifications and personal characteristics
  necessary for success in your chosen career?
• How would you describe yourself in terms of your ability to
  work as a member of a team?
• Given the investment our company will make in hiring and
  training you, can you give us a reason to hire you?
• Would you describe yourself as goal-driven?
• What short-term goals and objectives have you established
  for yourself?
• What do you expect to be doing in five years?
• How would you evaluate your ability to deal with conflict?
• Would you say that you can easily deal with high-pressure
  situations?
• How will the academic program you've taken benefit your
  career?
• Which college classes or subjects did you like best? Why?
• Describe the type of professor that has created the most
  beneficial learning experience for you.
• Do you think that your grades are an indication of your
  academic achievement?
• What plans do you have for continued study? An advanced
  degree?
• Before you can make a productive contribution to the
  company, what degree of training do you feel you will require?
• Tell me what you know about our company.
• Why did you decide to seek a position in this company?
• Which is more important to you, the job itself or your salary?
• Describe a situation in which you were able to use persuasion
  to successfully convince someone to see things your way?
• Give me a specific example of a time when you used good
  judgment and logic in solving a problem.
• By providing examples, convince me that you can adapt to a
  wide variety of people, situations and environments.
• Describe a time when you were faced with problems or
  stresses that tested your coping skills.
• Give an example of a time in which you had to be relatively
  quick in coming to a decision.
• Give me a specific occasion in which you conformed to a
  policy with which you did not agree.
• Give me an example of an important goal which you had set
  in the past and tell me about your success in reaching it.
• Give an example of how you applied knowledge from previous
  coursework to a project in another class.
• Describe a situation where others you were working with on a
  project disagreed with your ideas. What did you do?
• Tell of some situations in which you have had to adjust quickly
  to changes over which you had no control. What was the
  impact of the change on you?
• How do you determine priorities in scheduling your time? Give
  examples.
• What has been your experience in giving presentations? What
  has been your most successful experience in speech making?
• Give an example of when you had to work with someone who
  was difficult to get along with. Why was this person difficult?
  How did you handle that person?
• What is the biggest mistake you've made?
  Mind Maps in Presentations
The Benefits of Using Mind Maps to Present Ideas
• Mind maps are usually used dynamically, when brainstorming, note-
  taking, and planning, to record and organize ideas as part of a
  creative process (We recommend you use mind maps as the first
  step to creating your presentations). Find out how here [link to ppt
  planning PDF].
• They also make a great visual for communicating the results.
• Often, you will have to present ideas, tasks, and initiatives
  supporting a central project or concept. Mind maps are an excellent
  way to visualize and communicate such relationships. A mind map,
  or a series of mind maps that drill down on major topics, helps you
  present details while keeping the complete context or structure in
  view. This aids audience comprehension and increases interaction
  compared to a text or bullet list.
 Mind Maps in Presentations
How to Create a Mind Map
• Creating a mind map is simple. Just start
  with a central topic or idea. Let‟s use the
  example of presenting a marketing
  communications plan.
• Place a box in the center of your page and
  label it with the idea. Then add the main
  topics connected around the central idea.
  These are the next level of hierarchy or
  outline.
                    Benefits of Mindmaps
•    Visual
•    Hierarchical
•    Easy to connect “distant ideas”
•    Like an outline
•    Brain dump first, then easy to rearrange
     ideas



June 28th – July 1st 2006
                            Mindmap Parts

   What constitutes a Mindmap?
   • Center word and image
   • Branches
   • Sub-branches – less important info
   • Single keywords
   • Images and color


June 28th – July 1st 2006
            How to create a Mindmap
•    Paper on side (landscape)
•    Draw Central image
•    Add key words and branch lines
•    Add sub-branches, associate ideas
•    Print
•    Add emphasis



June 28th – July 1st 2006
                            Key words
• One word!
• Forces you to think before you write




June 28th – July 1st 2006
Communicating across Cultures
  The Nonverbal Dimension
                         Function of Nonverbal Communication




1.    Helps convey feelings and emotional states
2.    Elaborates on verbal messages
3.    Governs the timing and turn taking
     between communicators

Concerns:
1, Same nonverbal cue carries different
   meanings in different cultures
2. Different nonverbal cues carry the same
    meaning in different cultures
                                    Nonverbal Cues




1.    Facial expressions (smiles, frowns)
2.    Hand gestures
3.    Posture
4.    Touching
5.    Scents or smells (perfume)
6.    Color symbolism
7.    Clothing, hairstyles, cosmetics
8.    Artifacts (jewelry, fly whisks)
9.    Graphic symbols
10.   Silence
                               Non- verbal Language




•   Touching – U.S. vs. Latin America
•   Space – U.S. vs. Japan
•   Queues: U.S. vs. China vs. Britain vs. Japan
•   Dress – U.S. vs. Europe vs. Japan
•   Silence – U.S.: a gap that must be filled
              - Japan – preferable to conversation
                                 Nonverbal Language




•   Eye Contact: intermittent in U.S., Intense,
Unbroken in Arab countries, Very little in
Japan
•   Para Language: um, er, ah, hai
•   Smiling,
•   Head movements: Bulgaria, India
•   Arm Movements: Italy vs. Japan
•   Posture: U.S. vs. China
•   Handshakes
                                  Cultural Variables




• Stereotyping - assuming that all have same
  attributes
• Language - literal or poor understanding
• Kinesic behavior - posture, gesture, facial
  expression, eye contact
• Oculesics - behavior of the eye during
  communication
• Proxemics - effect of proximity and space
• Paralanguage - how something is said
• Time – mono-chronic or poly-chronic
• Context - in which the communication
  takes place
                                     Proxemics




Distance preferred by middle class US:

•   Intimate distance - body contact to 18”
•   Personal distance -18” to 4 feet
•   Social distance - 4 feet to 12 feet
•   Public distance- 12 to 20 feet
                      How to Manage Communication Effectively




• Develop cultural sensitivity - be aware of self
  and the other!
• Careful encoding - use proper words, gestures
• Selective transmission - use proper medium
• Careful decoding of feedback - careful
  interpretation of message
• Seek feedback - ask, verify, follow-up
                                     Greetings




•“When you shake hands, look them straight
•In the eye and give „em a good firm grip”
•Asia Mid East: gentle handshake
•Mexico/Latin America: palm slip/grasp thumb
•Never shake hands with a woman in the
Middle East and parts of India
•Staring at someone is intimidating and
disrespectful in many areas of the world,
especially Japan
•Slight bows are appreciated in Asia
•Presenting business cards?
                                       Touching




•Touch: Middle East, Latin America, Italy,
Greece, Spain/Portugal, Russia

•Don‟t Touch: Japan, U.S., England,
Scandinavia, Northern Europe, Australia

•Middle Ground: France, China, India
                                 Hands/Eyes/Arms/Feet




•Where to place hands when eating?
         US: Beneath table
         Europe: On top of table
•Eyes: “Closed” in Japan indicates concentration
         Eyelid pull in France and England
•Arms: Folded arms – universal defensive
         posture
         Hands on hip – aggressiveness in Asia,
         along with finger pointing
•Feet: Remove shoes in Japan, India, Asia
         Do not show the soles of shoes in the
         Middle East
                     1. Basic Courtesies and dining etiquette
                     2. Simple hand gestures
                     3. Spacing
                     4. Rude or hostile signs
                     5. Waiting in line
                     6. Shaking Head
                                             UNITED STATES
                     7. Nodding Head
                     8. Waving               1. Direct eye contact in social and business
                     9. Handshake            settings is very important. Gaps in conversation
                                             are
                     10. Hellos and Good-bye uncomfortable. While dining, left hand is
                                                  placed in lap, and right hand is used to eat with.
                                                  Wrists are permitted on the table (while at a
Canada                                            meal), but elbows are not.
                                                  2. By either raising the index finger or the hand
1. It is polite to maintain good eye contact.     (facing palm up) and waggling the finger(s) back
Men rise when women enter the room. It is         toward the body means to beckon for someone.
considered bad manners to eat while on            4. Insulting gestures are the middle finger trust
                                                  and forearm jerk.
the street.                                       5. Lines are treated with respect.
2. No excessive gesturing.                        8. Extending the arm, palm facing down and
3. People stand about a half-meter apart          waving the hand up a down at the wrist joint. A
when conversing.                                  variation is to raise the arm, palm outward, and
                                                  move the whole arm and hand back and forth.
7. Women greet with a slight nod.                 9. It is proper to use a firm handshake with
9. Men greet with a firm handshake.               direct eye contact.
                                                  10. Women may briefly hug other women, and
                                                  men may quickly kiss the cheek of a woman
  1. Basic Courtesies and dining etiquette
  2. Simple hand gestures
  3. Spacing
  4. Rude or hostile signs
  5. Waiting in line
  6. Shaking Head
  7. Nodding Head                             FRANCE
  8. Waving                                   1. Business cards are often exchanged.
  9. Handshake                                Signal a waiter by tipping your head back and
  10. Hellos and Good-bye                     saying Monsieur. Catch a taxi by snapping
                                              your fingers. Eat sandwiches and fruit with a
                                              knife and fork.
ENGLAND                                       2. The ok sign means, zero. To indicate
                                              someone is drunk, form a circle with your
1. To signal a waiter for the bill, make a    thumb and forefinger and place it over your
                                              nose. Playing a pretend flute says that
motion with both hands of signing your
                                              another is being loud and annoying.
name on a paper. Privacy is very              4. Chewing gum, yawning, scratching, having
important; do not stare. Tipping at bars is   loud conversations, and resting feet on
rare.                                         furniture are all considered rude. To express
                                              disapproval of anothers driving, raise your
4. Loud behavior is considered rude. The      hand in the air, fingers up, and rotate your
victory sign with your palm facing in is      hand back and forth. To make a vulgar
considered vulgar.                            gesture, snap the fingers of both hands, or
                                              slap an open palm over a closed fist.
5. Never cut in line.
                                              9. Light and quick handshake; women offer
                                              hand first.
1. Basic Courtesies and dining etiquette
2. Simple hand gestures
                                                          SPAIN
3. Spacing
4. Rude or hostile signs                                  1. It is proper for men to cross their legs;
5. Waiting in line                                        it is considered unfeminine for women to.
6. Shaking Head                                           Eye contact may denote romantic
7. Nodding Head                                           interest.
8. Waving                                                 2. Stretch your arm out, with your palm
9. Handshake                                              downward, and make a scratching
                                                          motion toward your body with the fingers
10. Hellos and Good-bye
                                                          to beckon for someone.
GERMANY                                                   4. The ok sign is obscene.
                                                          9. Men and women always shake hands.
1. Always knock before opening a closed door. Do not      10. Both men and women use the abrazo
chew gum while speaking. Men walk either to the left of   to greet; women may accompany that
or on the side closer to the street traffic of women.     with a check kiss.
2. Clasp your hands together and raise them above
your head to show appreciation. The thumbs up sign
means one.
8. Moving your hand back and forth means no.
9. It is improper to shake someones hand with their
other hand in their pocket.
10. Lightly tap knuckles on table to greet a large
number of people at a table. To say goodbye, raise your
hand upward, with your palm out and wave your fingers
up and down.

				
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